NRI HENRI Reference Manual

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National Rejectors, Inc. GmbH • Zum Fruchthof 6 • D-21614 Buxtehude Phone: +49 (0) 41 61-729-0 • Fax: +49 (0) 41 61-729-115 • E-mail: info@nri24.com • Internet: www.nri24.com
Technical Documentation
Service tool
HENRI
Short reference guide
for proceeding internal HENRI functions
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Ta b l e o f c o n T e n T s
National Rejectors, Inc. GmbH, Buxtehude
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Tabel of contents
1 About this short reference guide 5
Text conventions 5
Additional technical documentationen 6
2 About HENRI 7
HENRI features 7
Scope of delivery 7
Accessories 8
3 Safety instructions 9
Proper use 9
Protecting yourself and equipment 10
4 Design 11
Operating elements 11
Functions of the operating keys 12
Multifunction keys A to F 12
c
2
menu key MENU 12
General menu key HENRI 12
Navigating in the menus 13
Main menu currenza c² 13 General main menu HENRI 13 Switching between the main menus 14
From the general HENRI main menu to the c2 main menu 14 From the c
2
main menu to the general HENRI main menu 14
Display help texts 14
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5 Connection 15
Connecting HENRI on site 15
Connecting HENRI in the workshop 16
Start screens when connecting a ... 17
... currenza c
2 17
... E-66/A-66 17 ... G-46 17
6 Basic settings 18
Setting menu language 18
Setting date and time 19
Altering display contrast 20
Setting baud rate 21
7 Service work 22
Function tests 22
Testing keys, system time, memory 22 Testing keys, system time, memory and HENRI/c
2
interfaces 23
Firmware update 25
Calling up current rmware version 25 Updating rmware 25
Downloading the new rmware and FW updating PC application from
the internet 26 Installing HenriFlash 26
Installing new rmware in HENRI tool/Uploading new c
2
rmware in
HENRI tool 26
8 G-46/E-66/A-66Conguration 29
The basics 29
Key functions in the G-46/E-66/A-66 mode 29
Accessing Dis menu 30
How to return to the G-46/E-66/A-66 mode, if I had pressed the HENRI key by mistake? 31
9 Technical data 32
Device data 32
CE certication 33
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National Rejectors, Inc. GmbH, Buxtehude
ab o u T T h i s s h o r T r e f e r e n c e g u i d eSRG – Internal HENRI functions
About this short reference guide1
This short reference guide provides all information about
operating elements and menu structure of the HENRI service tool.• connection and start-up of the HENRI service tool on an NRI coin
payment system. basic settings and service work on the HENRI service tool.• the basic operation of the HENRI service tool in the G-46 and E-66/
A-66 conguration mode.
This short reference guide does not describe the entire func-
tional range of the service tool, but rather the internal HENRI functions. In order to be able to use the service tool’s entire functional range safely and to adjust all possible settings, all short reference guides for the HENRI service tool, the NRI coin changer currenza c2andforaG-46orE-66/A-66congurationthe G-55.0460 manual for the old service tool must be read carefully (PDF download at www.nri24.com).
Text conventions
To make it easier for you to navigate within these instructions and to operate the devices, the following accentuations were made in the text:
Safety instructions, which you must observe in order to protect
operators and equipment.
Notes, which you must observe in order to protect the environ-
ment.
Special notes, which are to facilitate the use of the devices.
At the beginning of a chapter you will nd a short "guide", which
summarises the content of the chapter.
1 2 3 ... Requests to perform an action are numbered in another typeface.
di s p l a y T e x T s are set in small capitals.
BUTTONS and MENU ITEMS are shown in bold capitals.
[1/2] Reference to a gure. The number before the slash refers to the gure
number, the number behind the slash to the item number within the gure.
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ab o u T T h i s s h o r T r e f e r e n c e g u i d e
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SRG – Internal HENRI functions
Additional technical documentationen
Apart from the short reference guide you already have there is further documentation for the service tool and the NRI coin changers. All product descriptions are available in a compressed PDF format at www.nri24.com (→ Download).
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About HENRI2
The HENRI service tool is used to operate, diagnose and congure the NRI coin changers currenza c2, G-46.F4xxx, and E-66/A-66 on site at the machine. It reads out the programmed device data of the connected changer and displays them on its display for control or conguration purposes.
Using HENRI you can:
operate, congure NRI coin changers• inspect optional audit data of NRI coin changers• perform error diagnostics on NRI coin changers• update rmware of NRI coin changers• read out statistical data of the coin changer currenza c
2
This short reference guide only describes the general operation and
proceeding of internal HENRI functions (cp. further manuals).
HENRI features
One conguration tool for the NRI changers currenza c
2
, G-46.F4xxx
and E-66/A-66 with different vending machine interfaces Simple connection on site at the machine using 8-pole RJ-45 inter-
face Can be used immediately as a plug-and-play solution• Diagnostics options by means of status and error messages being
displayed Display of all audit data (optional) in service cases• Useful service functions
Scope of delivery
In addition to the HENRI service tool you are supplied with a USB cable.
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ab o u T henri
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Accessories
The following accessories can be ordered for the HENRI service tool:
WinSPT basic kit (MDB)
with EURO plug (ordering code 24688) – with USA plug (ordering code 24854)
WinSPT accessory kit
BDV/Executive (ordering code 26218) – JVI/VCCS (ordering code 26215)
SIM card (ordering code 32845)
for automatic c
2
data block & rmware updates
as licence for currenza heartbeat PC conguration software
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Safety instructions3
Before operating the device for the rst time, please read through these short reference guide carefully at least once, and most importantly the safety instructions.This is to ensure you have understood the contents of these instructions as well as how to operate the device.
Proper use
The HENRI service tool is used for operation, diagnostics, conguration and general service work on the NRI coin changers currenza c2, G-46. F4xxx and E-66/A-66. Only use the service tool for this purpose. Under no circumstances can the manufacturer be held liable for any damage or loss resulting from improper use of the device.
The service tool has been constructed in compliance with the state of the art and the recognised safety regulations. Nevertheless this equipment can be a source of danger. Therefore please observe the following safety regulations.
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s
a f e T y i n s T r u c T i o n s
Protecting yourself and equipment
The service tool may only be used, if the device and connecting
cable are not damaged.
Only use the service tool according to proper use. Under no cir­cumstances can the manufacturer be held liable for any damage or loss resulting from improper use of the device.
PleasemakesurethataftereachcongurationofanNRIchanger
the label of the changer has been adapted to the new settings or the new settings are written down in another way for the workshop and the installation place.
The coin validator, changer and HENRI PCBs are tted with
components which may be damaged beyond repair by electro­static discharge. Please observe the handling instructions for components exposed to the risk of electrostatic discharge.
Do not alter the construction of the device.
Keep water and other liquids away from the device.
If the device is no longer required, please dispose of it cor-
rectly.
Wereservetherighttomaketechnicalmodicationstothedevice
which are not covered by these instructions!
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Design4
This chapter describes:
design and operating elements of the HENRI service tool• the functions of the operating keys of the HENRI service tool• the menu structure of the HENRI service tool
Operating elements
General menu key HENRI 1 (for general functions)
c2
2
menu key MENU
(for internal c2 functions)
Slot – SIM card3
Operating elementsFig. 1:
1
3 2
7
6
4
5
USB port – PC4
Multifunction keys A–F5
Display6
Connecting cable (RJ-45 plug (8-pole)) – 7 payment system
To operate and service the coin changer connected, the service tool is
equipped with a display [1/6], six multifunction keys [1/5] and two menu keys [1/1, 2]. It can be connected to an NRI payment system (e.g. coin changer) using the connecting cable installed with RJ-45 plug [1/7]. For,
e.g., rmware updates the service tool can be connected to a PC using
the USB port [1/4].
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Functions of the operating keys
The HENRI keypad [1/1, 2, 5] can be divided in three groups:
Multifunction keys A to F [1/5]
c
2
menu key MENU [1/2]
General menu key HENRI [1/1]
Multifunction keys A to F
The multifunction keys A to F [1/5] are arranged around the display [1/6].
The functions which can proceed using the keys depend on the:
payment system connected • (currenza c
2
or other NRI payment systems)
active menu • (for internal c
2
or general functions)
c2 menu key MENU
Pressing the MENU key [1/2] you enter the main menu for operation, con­guration and service work on the coin changer currenza c². Using this main menu you are able to select the internal c
2
functions.
The menu is only available if HENRI is connected to a currenza c².
If not, the key has no function.
This short reference guide only describes the general operation and
proceeding of internal HENRI functions (cp. further manuals).
General menu key HENRI
Pressing the HENRI key [1/1] you enter the main menu for
work on the NRI coin changer currenza c
2
which require an external
data media (e.g. reading out statistical data, updating rmware). basic settings and service work on the HENRI service tool.• service work and conguration of the NRI coin changers G-46.F4xxx
and E-66/A-66.
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Navigating in the menus
HENRI distinguishes between functions that are proceeded in the coin changer currenza c² and functions that are proceeded either in other NRI payment systems or in the HENRI itself. Accordingly there are two inde­pendent menus.
This short reference guide only describes the general operation and
proceeding of internal HENRI functions (cp. further manuals).
Main menu currenza c²
In the main menu for the coin changer currenza c² you select the submenu required by pressing the multifunction key with the character A, B, C, D, E or F on the left-hand side of the menu.
In the submenu you navigate with the
down-arrow
or up-arrow keys to select a certain menu item.
OK key
to enter the menu selected.
Exit key
to return to the superordinate menu.
MENU • key to switch over to the c² main menu.
General main menu HENRI
In the general main menu HENRI you navigate with the
m ultifunction keys A, B, C, D, E or F to select a menu, submenu and menu item.
OK key
to enter the (sub)menu selected.
Exit key
to return to the superordinate menu.
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Switching between the main menus
While you are in one of the both main menus you cannot switch over to the other main menu direct by pressing the appropriate menu key.
If you try to switch over direct to the other menu, the connec-
tion between changer and service tool will be interrupted. In this case pull the HENRI plug out of the c² socket and wait for ap­prox. 30 sec. until a new connection has been set up.
From the general HENRI main menu to the c
2
main menu
With the Exit key back to the HENRI main menu With the menu key MENU to the c
2
start screen rst and then
With the menu key MENU to the c
2
main menu
From the c2 main menu to the general HENRI main menu
With the Exit key back to the c2 main menu With the menu key MENU to the c
2
start screen
With the menu key HENRI to the HENRI main menu
Display help texts
The bottom display line is intended for help texts and offers you key instruc­tions for possible courses of action, e.g. leaving a (sub)menu.
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Connection5
The HENRI service tool can either be connected to the payment system
on site in the vending machine or in the workshop by using a tester.
Connecting HENRI on site
In order to connect HENRI to a coin changer, plug the RJ-45 connector (western plug) of the connecting cable into the socket on the top right of the coin changer (see Fig. 2).
As HENRI identies the connected paymentsystem automatically
thedisplayshowsdevicespecicdataaftertheconnectionwiththe
payment system has been established.
Connecting HENRI on siteFig. 2:
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Connecting HENRI in the workshop
If the NRI payment system has been removed from the vending machine for, e.g., update purposes, it has to be powered by a tester. The tester of the WinSPT PC test station along with the appropriate power pack and cable are used to supply the payment system with voltage (see Fig. 3):
Using the complete WinSPT PC test station all of the vending ma-
chine functions can be simulated in order to test a serial NRI payment system. For further information regarding the WinSPT PC test station and all ordering codes please refer to our product accessory pages on the internet (www.nri24.com).
If necessary, connect 24V-power pack to appropriate power cable.1 Connect WinSPT tester to power pack using the DC interface.2 Connect WinSPT tester to, e.g., coin changer using the MDB inter-3
face and the machine connecting cable (if necessary, by means of the adapter cables which are part of the accessory kits for other ma­chine interfaces).
Connect the power pack to the power supply using the power cable.
4
The display of the WinSPT tester shows "SPT (C)NRI vx.x_".
Plug the HENRI connector into the socket on the top right of the coin
5
changer (see Fig. 2).
As HENRI identies the connected paymentsystem automatically
thedisplayshowsdevicespecicdataaftertheconnectionwiththe
payment system has been established.
Connecting HENRI in the workshopFig. 3:
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Start screens when connecting a ...
HENRI identies the payment system connected automatically. Thus the start screen is device-dependent.
... currenza c
2
If HENRI is connected to a currenza c², HENRI displays two start screens:
and switches then over to the c² mode automatically in order to display the selected status message, if there is no error, e.g.:
... E-66/A-66
If HENRI is connected to an E-66/A-66, HENRI displays two start screens:
E-66 / A-66
... G-46
If HENRI is connected to a G-46, HENRI displays two start screens:
G-46
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Basic settings6
This chapter describes how to adjust basic settings, which HENRI saves
as presettings for all further applications:
Menu language• System time• Display contrast• Baud rate
Setting menu language
HENRI supports the following languages:
English• French
German Italian
Dutch (option)• Spanish (option)
Default language is English when HENRI is delivered. If another language is to be set:
Press
1 HENRI key.
You enter the main menu:
Press 2 C key to open the se T T i n g s menu:
Press 3 A key to open submenu la n g u a g e .
Press
4 A or B key to select the language.
Use
5 EXIT key to return to the main menu.
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Setting date and time
To set time and date for HENRI:
IfHENRIhasalreadybeenconnectedtoaPC,e.g.,forarmware
update, HENRI has already saved the PC system time. In this case time setting is not necessary.
Press 1 HENRI key. You enter the main menu:
Press 2 C key to open the se T T i n g s menu:
Press 3 C key again to open submenu da T e /Ti m e . Set date (format: day/month/year) and time
4
(format: hour:mi nute:second):
use D or C key (reight arrow/left arrow) to mark data to be changed use A key (up-arrow) to increase data selected. use B key (down-arrow) to decrease data selected.
Use
5 EXIT key to return to the main menu.
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Altering display contrast
The default setting of the display contrast is "46". To alter the contrast:
Press
1 HENRI key.
You enter the main menu:
Press 2 C key to open the se T T i n g s menu:
Press 3 B key to open submenu co n T r a s T .
• Use
4 A key (up-arrow) to increase the contrast.
Use B key (down-arrow) to decrease the contrast.
Use
5 EXIT key to return to the main menu.
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Setting baud rate
By default the baud rate is set to 57600. In case the baud rate must be adapted manually, e.g., for a coin changer rmware update:
Press
1 HENRI key.
You enter the main menu:
Press 2 A key to open the up d a T e m e n u :
Press 3 E key to open submenu cc b a u d r a T e :
Use 4 A/B/C key to select the baud rate. Use
5 EXIT key to return to the main menu.
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Service work7
This chapter describes how to service the service tool:
Function tests• Firmware update
Function tests
You can test either the service tool's keys, system time and memory chips or in addition all HENRI interfaces as well as the c2 vending machine in­terface.
Testing keys, system time, memory
To test the operational capability of the service tool:
Connect HENRI to a voltage source (see Chap. 5 "Connection").
1
In case HENRI is connected to a PC, it switches over to the main menu automatically, if not
Press
2 HENRI key.
You enter the main menu:
Press 3 B key to open the menu ex T e n d e d f u n c T i o n s :
Press 4 B key again to open submenu fu n c T i o n T e s T :
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Press 5 A key to start HENRI function test:
Keys after having pressed the relevant key A to F, HENRI, MENU System time• EPROM• Flash memory
The results of the function tests are displayed with:
OK if HENRI components are free from defects• ERR if at least one component is defective
In this case please contact your service technician.
Use 6 EXIT key to return to the main menu.
Testing keys, system time, memory and HENRI/c2 interfaces
To additionally test the HENRI interfaces as well as the currenza c2 vend­ing machine interface:
Connect HENRI to a voltage source (see Chap. 5 "Connection").
1
In case HENRI is connected to a PC, it switches over to the main menu automatically, if not
Press
2 HENRI key.
You enter the main menu:
Press 3 B key to open the menu ex T e n d e d f u n c T i o n s :
Press 4 B key again to open submenu fu n c T i o n T e s T :
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Press 5 B key to start HENRI and interface function test:
Keys after having pressed the relevant key A to F, HENRI, MENU System time• EPROM• Flash memory• SIM card slot• currenza c² vending machine interface (CX2 slave, CX2 master)• RJ-45 interface• USB port
The results of the function tests are displayed with:
OK if HENRI components are free from defects• ERR if at least one component is defective
In this case please contact your service technician.
Use 6 EXIT key to return to the main menu.
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Firmware update
Before updating the rmware (FW) you can call up the current FW version. If the FW is nally supposed to be updated, it is loaded from the hard disc of your PC into the service tool.
Callingupcurrentrmwareversion
To determine the current HENRI FW version:
Press
1 HENRI key.
You enter the main menu:
Press 2 C key to open the se T T i n g s menu:
Press 3 D key to call up the current FW version of the service tool in
submenu fi r m w a r e no.: SxxBxx, 9200382xxxx. Use
4 EXIT key to return to the main menu.
Updatingrmware
For updating the FW you will require the PC application HenriFlash which you can download along with the current FW from the NRI website (www.nri24.com) using your customer password.
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DownloadingthenewrmwareandFWupdatingPCapplicationfromtheinternet
HenriFlash can be downloaded from the NRI website (www.nri24.com, Internal) either as zipped le along with the latest FW or as .exe le using your customer password.
Should you have any further questions, please do not hestitate con-
tacting our sales staff at any time.
Installing HenriFlash
To install the program onto the hard disc of your PC:
If necessary, unpack zipped le.
1
In addition to HenriFlash this directory also contains the HENRI rmware "xxx.hen"
Thedirectorymayalsocontainleswiththeextension.cxb/.mot./dsp.
TheselesrepresentthecurrentFWforthecurrenzac2 coin changer
(cp. separate c2 service manual).
Sart .exe le and follow the installation wizard. 2 HenriFlash is installed.
InstallingnewrmwareinHENRItool/Uploadingnewc2rmwareinHENRItool
There are two aspects to consider, using the HenriFlash application
A Installing a new HENRI rmware itself or B Loading the currenza c
2
rmware in the HENRI tool.
Launch the HenriFlash application.
1
The start screen along with a selection box will come up. Select the rmware required:
2
A Check the FLASH
HENRI box if the
HENRI rmware needs to be updat­ed. Conversely,
B check the box for
the correspond­ing coin changer rmware if the coin changer rmware has to be loaded in HENRI and updated later on (cp. c
2
serv­ice manual). Individual or all coin changer rmware (GET ALL UPDATES) can be checked.
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Click the 3 OK button.
Now you can set the menu language required by selecting the La n -
g u a g e menu.
In the left eld 4 fi l e s e l e c T i o n and in the line of the appropriate rmware, enter the path of the directory started during installation and rmware le using the folder button. After having selected all rmware les required, HenriFlash is ready for a rmware update or simple upload.
First, connect the USB cable provided to a PC USB port. Then:
5
A If the HENRI rmware is to be updated, (INSTALLATION)
Press and hold the MENU button on the HENRI tool while con­necting the free end of the USB cable to HENRI. Wait until the HENRI tool has started the bootloader mode.• Release the MENU button.
B If c
2
coin changer rmware is to be loaded, (SIMPLE STORAGE) Connect the free end of the USB cable to HENRI • The HENRI tool shows the main menu.
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Click on the 6 UPDATE button on the HenriFlash screen to start the rmware installation/upload. HenriFlash displays the data transfer status in the right-hand ou T p u T eld.
Please refer to the c2 service manual to install new c2rmware.
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G-46/E-66/A-66Conguration8
This chapter provides you with all information you need to congure a
G-46 or E-66/A-66 coin changer using the new HENRI service tool and the manual for the old setting module G-55.0460:
The basics• Key functions in the G-46/E-66/A-66 mode• Accessing Dis menu• How to return to the G-46/E-66/A-66 mode, if I had pressed the
HENRI-key by mistake?
The basics
The old G-46/E-66/A-66 setting module G-55.0460 has been displaced by the new service tool HENRI. As the HENRI tool, in the rst instance, has been developed to operate and maintain the c2 coin changers, HENRI provides an extra G-46/E-66/A-66 mode offering the same menu structure and navigation as the old setting module. The only difference in operating the tool is the key functions:
Key functions in the G-46/E-66/A-66 mode
G-55.0460 HENRI
or
or
So if you press the -key instead of the -key and the -key instead of the
-key, you can just follow the familiar function descriptions and instructions
in the manual for the old setting module (www.nri24.com Download).
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G-46/E-66/A-66 c o n f i G u r A t i o n
National Rejectors, Inc. GmbH, Buxtehude
SRG – Internal HENRI functions
Accessing Dis menu
Depending on whether you want to start conguring the coin changer di­rectly or you made basic settings using the HENRI main menu beforehand the way to the Dis menu can differ:
1a Connect HENRI to the coin changer (cp. Chap. 5 "Connection").
HENRI changes to the G-46/E-66/A-66 mode automatically:
G-46
or
E-66 / A-66
1b • Press HENRI key.
You enter the main menu:
HENRI menu
A← FW update B← Exten. funkt. C← Settings D← Changer modes E← DB update MENU← CC menu
Press -key to open the ch A n G E r m o d E s :
Changer modes
A← c
2
B← E/A-66/G-46 C← Palm settings
EXIT← Exit
Press -key to access the G-46/E-66-/A-66 mode:
G-46
or
E-66 / A-66
2 Proceed as normal and press the -key
(if necessary hold down for 2s). You enter the d
i s menu:
G-46
Audit
Dis
or
E-66 / A-66
Audit
Dis
3 Follow the instructions in the manual for the old setting module.
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National Rejectors, Inc. GmbH, Buxtehude
g-46/e-66/a-66 c o n f i g u r a T i o nSRG – Internal HENRI functions
How to return to the G-46/E-66/A-66 mode, if I had pressed the HENRI key by mistake?
If you pressed the HENRI-key by mistake, you enter either the
A main menu or the
B c
h a n g e r m o d e s menu.
To return to the G-46/E-66/A-66 mode, just press (the
-key and then)
the
-key:
A
HENRI menu
A← FW update B← Exten. funkt. C← Settings D← Changer modes E← DB update MENU← CC menu
Changer modes
A← c
2
B← E/A-66/G-46 C← Palm settings
EXIT← Exit
E-66 / A-66
B
Changer modes
A← c
2
B← E/A-66/G-46 C← Palm settings
EXIT← Exit
E-66 / A-66
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Te c h n i c a l d a T a
National Rejectors, Inc. GmbH, Buxtehude
SRG – Internal HENRI functions
Technical data9
This chapter provides
all relevant device data
information about the CE certication
Device data
Supplyvoltage Via USB or RJ-45 interface
Temperaturerange 10°C to 50°C
Rel.humidity Up to 90%
Interfaces PC: USB
NRI coin changer: RJ-45
Device dimensions Height: 157mm (without cable)
Width: 83mm (without cable) Depth: 21mm
Connecting cable Length: approx. 100cm
Markofconformity CE (see next section)
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National Rejectors, Inc. GmbH, Buxtehude
Te c h n i c a l d a T aSRG – Internal HENRI functions
CEcertication
The CE certicate (CE = Communautés Européennes) conrms that our products comply with specied basic requirements of the applicable direc­tive. The CE certicate is not a quality assurance certicate in terms of the quality expected by the manufacturer but only in terms of the quality demanded legally. It is a pure administrative certicate and is intended only as proof of compliance with the directives for the monitoring authorities and not directed at clients or nal customers.
Which directives were applied can be seen in the declaration of conformity. The manufacturer must keep this declaration available for the monitoring authorities only (for a minimum period of 10 years after the last product has been introduced to the market). However, upon request we can provide
copies of this declaration for our customers.
The following directives and their subsequent changes can be applied to our devices:
The EMC Directive (2004/108/EC) 1. for devices which cause electromagnetic interference or are interfered
with by such.
The Low Voltage Directive (2006/95/EC) 2. for electrical equipment that is used with a nominal voltage of
50–1000 V AC and 75–1500 V DC.
The CE Certicate Labelling Directive (93/68/EEC) 3. Modication directive regarding the application and use of CE labels.
The directive on Radio Equipment and Telecommunications Terminal 4. Equipment (1999/5/EC).
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