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SymphoniePRO
Copyright © 2018 NRG Systems
®
User's Manual
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TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION ................................................................................................................................................................ 7
1.1 ABOUT THIS MANUAL .............................................................................................................................................................................. 7
1.2 TYPOGRAPHIC CONVENTIONS ..................................................................................................................................................................... 7
1.3 QUICK START .......................................................................................................................................................................................... 7
1.4 GETTING HELP ........................................................................................................................................................................................ 8
1.5 SYSTEM OVERVIEW .................................................................................................................................................................................. 9
Features of the SymphoniePRO Data Logger System ......................................................................................................................... 10
1.6 PRECAUTIONS ....................................................................................................................................................................................... 12
Grounding and ESD ............................................................................................................................................................................ 12
Environmental Considerations ........................................................................................................................................................... 12
CHAPTER 2 SYSTEM OVERVIEW ........................................................................................................................................................ 14
2.1 HARDWARE OVERVIEW ........................................................................................................................................................................... 14
2.1.1 Unpacking Your SymphoniePRO ................................................................................................................................................ 14
2.1.2 Components Map ...................................................................................................................................................................... 14
2.1.3 Channels .................................................................................................................................................................................... 19
2.1.4 Grounding .................................................................................................................................................................................. 21
2.1.5 Installing D-Cell Batteries .......................................................................................................................................................... 21
2.1.6 Installing P-SCMs ....................................................................................................................................................................... 22
2.1.7 iPack .......................................................................................................................................................................................... 22
2.18 Related Hardware Accessories ................................................................................................................................................... 24
2.2 SYMPHONIEPRO DESKTOP APPLICATION OVERVIEW ................................................................................................................................... 24
2.2.1 SymphoniePRO Desktop Application ......................................................................................................................................... 24
2.2.2 Network Considerations ............................................................................................................................................................ 27
CHAPTER 3 PRE-INSTALLATION PREPARATION .................................................................................................................................. 28
3.1 CONFIGURING THE LOGGER ................................................................................................................................................................... 29
3.1.1 Memory ..................................................................................................................................................................................... 30
3.1.2 Data Retrieval ............................................................................................................................................................................ 31
3.1.3 Site ............................................................................................................................................................................................. 32
3.1.4 Location ..................................................................................................................................................................................... 32
3.1.5 Configuration............................................................................................................................................................................. 33
3.1.6 Security ...................................................................................................................................................................................... 34
3.2 CONFIGURING LOGGER CHANNELS ........................................................................................................................................................... 37
3.2.1 Live Data .................................................................................................................................................................................... 37
3.2.2 Wiring Panel, Data Logging Mode and Channel Type ............................................................................................................... 38
3.2.3 Sensor Description ..................................................................................................................................................................... 40
3.2.4 Signal Type or Excitation ........................................................................................................................................................... 41
3.3 SCHEDULES ......................................................................................................................................................................................... 43
3.3.1 MetLink Logger Initiated Schedule ............................................................................................................................................ 45
3.3.2 MetLink Logger Listening Schedule ........................................................................................................................................... 47
3.3.3 Time Service............................................................................................................................................................................... 47
3.3.4 Email Schedule .......................................................................................................................................................................... 48
3.4 IPACK ................................................................................................................................................................................................. 49
3.4.1 Modem Status (iPackGPS only) ................................................................................................................................................. 51
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3.4.2 Network Status (iPackACCESS only) .......................................................................................................................................... 52
3.4.3 Network ..................................................................................................................................................................................... 53
3.4.4 Configuration............................................................................................................................................................................. 54
3.4.5 GPS ............................................................................................................................................................................................ 55
3.4.6 Modbus Server (iPackACCESS only) ........................................................................................................................................... 55
3.5 SYMPHONIEPRO LOGGER ....................................................................................................................................................................... 56
3.5.1 SymphoniePRO Logger Measurements Menu ........................................................................................................................... 57
3.5.2 SymphoniePRO Logger Functions Menu .................................................................................................................................... 57
3.5.3 SymphoniePRO Configuration Menu ......................................................................................................................................... 61
3.6 OFFICE TESTING .................................................................................................................................................................................... 62
3.6.1 Connecting the Wiring Panel to the Logger .............................................................................................................................. 63
3.6.2 Testing Remote Communications .............................................................................................................................................. 63
3.6.3 Reading a Raw File .................................................................................................................................................................... 63
CHAPTER 4 FIELD INSTALLATION ...................................................................................................................................................... 65
4.1 TOOLS REQUIRED ................................................................................................................................................................................... 65
4.2 SITE GROUNDING RECOMMENDATIONS ..................................................................................................................................................... 65
4.3 INSTALLING SYMPHONIEPRO + IPACK IN SHELTER BOX ................................................................................................................................. 66
4.3.1 Installing Hanging Bracket ........................................................................................................................................................ 66
4.3.2 Mounting Shelter Box to Tower ................................................................................................................................................. 66
4.4 PV PANEL MOUNTING ............................................................................................................................................................................ 69
4.5 SENSOR CONNECTIONS ................................................................................................................................................................ 72
4.5.1 WIRING SEQUENCE ............................................................................................................................................................................. 73
4.5.2 CONNECTION DIAGRAM ....................................................................................................................................................................... 75
4.5.3 INSTALL IN SHELTER BOX ...................................................................................................................................................................... 79
4.5.4 CONNECTING WIRING PANEL TO LOGGER ................................................................................................................................................ 79
4.5.5 CONNECTING PV PANEL TO IPACK ......................................................................................................................................................... 80
4.6 LOGGER START UP ....................................................................................................................................................................... 80
4.6.1 CHECKING LOGGER STATUS................................................................................................................................................................... 80
4.6.2 CHECKING LOGGER MEASUREMENTS ...................................................................................................................................................... 80
4.7 CHECKING IPACK STATUS ............................................................................................................................................................. 80
4.8 DATA VERIFICATION .................................................................................................................................................................... 81
4.9 BEFORE LEAVING SITE CHECKLIST ................................................................................................................................................ 82
4.10 SITE VISITS ................................................................................................................................................................................. 82
4.10.1 RECOMMENDED TOOLS AND SUPPLIES .................................................................................................................................................. 82
4.10.2 ROUTINE SITE VISIT CHECKLIST ............................................................................................................................................................ 83
4.10.3 CLEANING ....................................................................................................................................................................................... 83
CHAPTER 5 SYMPHONIEPRO DESKTOP APPLICATION ....................................................................................................................... 84
5.1 HOME SCREEN – FLEET VIEW ................................................................................................................................................................... 84
5.1.1 Map Pane .................................................................................................................................................................................. 84
5.1.2 Site List ...................................................................................................................................................................................... 84
5.1.3 Application Update Notifications .............................................................................................................................................. 87
5.1.4 File Menu ................................................................................................................................................................................... 88
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5.1.5 Options Menu ............................................................................................................................................................................ 92
5.1.6 Help ........................................................................................................................................................................................... 93
5.1.7 Site ............................................................................................................................................................................................. 95
5.1.8 Logger........................................................................................................................................................................................ 97
5.2 SITE UTILITIES ....................................................................................................................................................................................... 99
5.2.1 Data Export ............................................................................................................................................................................. 100
5.2.2 Site ........................................................................................................................................................................................... 100
5.2.3 Data Import ............................................................................................................................................................................. 100
5.2.4 Location ................................................................................................................................................................................... 100
5.2.5 Data Encryption Password ...................................................................................................................................................... 101
5.3 AUTOMATION ..................................................................................................................................................................................... 101
5.4 TIMELINE ................................................................................................................................................................................... 102
5.5 REPORTS .................................................................................................................................................................................... 105
5.6 LOGGER ..................................................................................................................................................................................... 107
5.7 CHANNELS ................................................................................................................................................................................. 109
5.8 SCHEDULES ................................................................................................................................................................................ 110
5.9 IPACK ......................................................................................................................................................................................... 110
5.10 QUICKVIEW .............................................................................................................................................................................. 110
5.10.1 File ......................................................................................................................................................................................... 111
5.10.2 View ....................................................................................................................................................................................... 112
5.10.3 Help ....................................................................................................................................................................................... 114
APPENDIX A | GLOSSARY................................................................................................................................................................. 115
APPENDIX B | TROUBLESHOOTING GUIDE....................................................................................................................................... 120
LOGS ....................................................................................................................................................................................................... 120
EXPORTS .................................................................................................................................................................................................. 121
EVENT AND ERROR CODES ........................................................................................................................................................................... 124
APPENDIX C | COMMUNICATIONS OPTIONS ................................................................................................................................... 130
C.1 SYMPHONIE IPACK OPTIONS .................................................................................................................................................................. 130
C.2 CONFIGURING SYMPHONIEPRO - METLINK LOGGER INITIATED ............................................................................................................. 132
C.3 CONFIGURING SYMPHONIEPRO FOR METLINK LOGGER LISTENING ........................................................................................................ 135
C.4 LOGGER INITIATED EMAIL CONNECTIONS .......................................................................................................................................... 138
APPENDIX D | INSTALLING A SIM CARD IN IPACKGPS ..................................................................................................................... 140
IPACKGPS GSM ....................................................................................................................................................................................... 140
APPENDIX E | USING THE BGAN M2M SATELLITE TERMINAL WITH SYMPHONIEPRO ...................................................................... 143
INTRODUCTION ......................................................................................................................................................................................... 143
APPENDIX F | USING IPACKACCESS WITH MODBUS PROTOCOL ...................................................................................................... 154
THEORY OF OPERATION .............................................................................................................................................................................. 154
Modbus Data Flow Diagram ............................................................................................................................................................ 155
Examples of Network Configurations ............................................................................................................................................... 156
Networking Considerations .............................................................................................................................................................. 159
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Connect to Network ......................................................................................................................................................................... 159
Verifying Network Connection ......................................................................................................................................................... 159
NRG Modbus Demo Client ................................................................................................................................................................ 160
Checking iPack status ....................................................................................................................................................................... 161
MODBUS PROTOCOL .................................................................................................................................................................................. 161
Input Register Data and Addressing ................................................................................................................................................. 162
MODBUS REGISTERS .................................................................................................................................................................................. 162
APPENDIX G | GROUNDING & LIGHTNING PROTECTION ................................................................................................................. 166
INSTALLATION ........................................................................................................................................................................................... 166
APPENDIX H | POWER BUDGET ....................................................................................................................................................... 169
SENSOR POWER - ANEMOMETERS ................................................................................................................................................................ 169
SENSOR POWER – ANALOG SENSORS ............................................................................................................................................................ 169
SYSTEM EXAMPLE ...................................................................................................................................................................................... 169
APPENDIX I | WARRANTY ................................................................................................................................................................ 171
SENDING ITEMS FOR REPAIR ........................................................................................................................................................................ 171
International Customers ................................................................................................................................................................... 171
US Customers ................................................................................................................................................................................... 172
APPENDIX J | TECHNICAL SPECIFICATIONS ...................................................................................................................................... 173
APPENDIX K | REFERENCES .............................................................................................................................................................. 181
APPENDIX L | DECLARATION OF CONFORMITY ................................................................................................................................ 183
APPENDIX M | SYMPHONIEPRO TEXT FILE FORMATS ...................................................................................................................... 184
APPENDIX N | SYMPHONIEPRO DESKTOP SCRIPTING AND ....................................................................................................................... 201
RUNNING SYMPHONIEPRO DESKTOP FROM THE COMMAND LINE ...................................................................................................................... 201
APPENDIX O | SYMPHONIEPRO DESKTOP UTILITIES ........................................................................................................................ 205
POPAUTO ................................................................................................................................................................................................ 205
OUTAUTO ................................................................................................................................................................................................ 207
MODBUS DEMO CLIENT.............................................................................................................................................................................. 209
APPENDIX P | NRG EXPORT CONFIGURATION (NEC) ....................................................................................................................... 210
NRG EXPORT CONFIGURATION (NEC) .......................................................................................................................................................... 210
EXAMPLE: SUPPRESS WIND SPEED GUST AND RE-ARRANGE THE WIND SPEED COLUMNS AS AVG, SD, MAX, MIN ......................................................... 210
INDEX .............................................................................................................................................................................................. 213
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CHAPTER 1 INTRODUCTION
1.1 About This Manual
Welcome to the SymphoniePRO® User's Manual! This manual is organized to provide a system overview
followed by more detailed configuration and installation instructions. Users already familiar with previous
generation Symphonie loggers and iPacks will notice similar menus and terminology in the SymphoniePRO
system. Throughout this manual, the term “iPack” refers to either iPackGPS or iPackACCESS. We recommend
reading the whole manual to take advantage of all of the features and get the most out of your SymphoniePRO
system.
1.2 Typographic Conventions
This type style is used for the general body of this manual.
Instructions in Bold Type refer to software commands and require you to perform an operation on screen, such
as select the Sites tab, or press the Download button.
Instructions in [Brackets] refer to the logger keypad functions. For example, pressing the [HOME] key will
always return the display to the main menu.
This style is used to show actual prompts and messages that appear on the
SymphoniePRO logger display.
Caution
This style is used to warn users of a potential danger, either to themselves or to the equipment or data.
Note - This style is used to indicate a tip or an important note, such as a significant difference from
Symphonie/PLUS/PLUS3 systems.
This symbol is used to represent tool tips in the SymphoniePRO Desktop Application. Putting your cursor
over the symbol will reveal additional information relevant to a term or feature.
1.3 Quick Start
The basic steps necessary to start receiving data from your SymphoniePRO system are as follows:
1. Update iPackGPS firmware to SymphoniePRO compatible version if nessesary (see Appendix C).
2. Establish wireless service for the iPack (Appendix D for iPackGPS or Appendix E for BGAN M2M Satellite).
3. Install SymphoniePRO Desktop Application software on PC (section 2.2.1).
4. Configure network firewall to allow for remote connections: logger to PC, and PC to logger (Appendix C for
configuration options).
5. Configure logger and iPack and set up site information and communication schedule using SymphoniePRO
Desktop Application software and USB cable; save a copy of the Instrument Configuration File (*.LGR)
(sections 3.1, 3.2, 3.3, and 3.4).
6. Get familiar with navigation of logger and iPack using the logger’s keypad and display (section 3.5).
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7. Perform communication tests such as successfully transmitting a data file via email, making a direct
connection, remotely changing the logger configuration, etc. (section 3.6).
8. Install hanging bracket on the back of the iPack or logger (section 4.3.1).
9. Install the shelter box and PV panel on the tower (sections 4.3.2 and 4.4).
10. Connect earth grounding and mount the wiring panel in the shelter box (section 4.5).
11. Connect sensors to the wiring panel (section 4.5.2).
12. Mount the logger and iPack in the shelter box, and connect the wiring panel (sections 4.5.3 and 4.5.4).
13. Scroll through all channels on logger’s display (or review using connected laptop running SymphoniePRO
Desktop Application) to verify correct sensor connection and configuration (sections 4.6 and 4.7).
14. Perform test call or connection and confirm receipt of data file (section 4.7).
15. Use SymphoniePRO Desktop Application to download and import a raw (*.RLD) file.
16. Double-click on a few *.RLD files and use QuickView to review data.
1.4 Getting Help
NRG Systems offers a variety of support options to help you get the most from your NRG product. If you have
questions about your NRG product, first look in the product documentation or the Knowledge Base or Technical
Forum in the Technical Services section of the NRG Systems website (www.nrgsystems.com/technical-support).
If you cannot find the answer, contact your salesperson or NRG Systems Technical Support for assistance using
the information below. Customer support is available 8:30 AM to 5:00 PM ET, Monday through Friday.
Telephone: +1 802-482-2255 ext. 3
Fax: +1 802-482-2272
Email: support@nrgsystems.com
When you call or email, please have the appropriate product documentation at hand and be prepared to give
the following information:
Customer name
Who purchased equipment
Item number or description
Serial numbers of loggers and iPack equipment
When equipment was purchased
Where equipment is installed - terrain conditions
Description of the problem with some detail
What events took place leading up to the problem
What you have tried while attempting to solve the problem
SymphoniePRO and the SymphoniePRO Desktop Application produce several types of diagnostic data related to
the equipment operation and the software (see Appendix B: Troubleshooting for details). You may be asked to
provide data files or logs to help us investigate an issue. All information and data provided are kept strictly
confidential.
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NRG Systems maintains an extensive website which includes an in-depth customer support area. If you need
assistance at times other than our regular business hours, we suggest visiting our website,
www.nrgsystems.com.
All instruments, sensors, software and towers manufactured by NRG Systems are designed to be reliable and
easy to use. We welcome your comments and appreciate your help in making our products the best available.
1.5 System Overview
The NRG SymphoniePRO Data Logger is an advanced, internet-ready, low-power, microprocessor-controlled
data logging system specifically designed for conducting resource assessments for the renewable energy
industry. Each of the 16 or 26 standard channels’ averages, standard deviations, and other statistical values are
calculated from continuous 1 second data samples.
The SymphoniePRO logger has selectable statistical averaging intervals (1, 2, 5, 10, 15, 30, 60 minutes). One
second samples can be recorded by the logger allowing review of the sample-by-sample data for complex
scientific studies. Data intervals are time-stamped with the beginning time of each interval and are written to
the internal Flash memory. If an SD card is installed, the data will also be stored on the SD card.
Addition of an iPack allows flexible options for data transfer through remote MetLink connections or standard
email services. MetLink is a proprietary protocol optimized for NRG loggers and transfers data over multiple
types of communication interfaces. MetLink allows connections to be initiated from either direction (from the
logger or from SymphoniePRO Desktop Application), and the MetLink Monitor utility can be used to view the
status of active connections.
Various communications options are available to fit your application and location anywhere in the world.
Cellular iPackGPS units can be easily connected to the back of the SymphoniePRO logger to enable remote
communications via a cellular network. iPackACCESS can be used in conjunction with a BGAN M2M Satellite
module for satellite communications capability where cellular service is either unavailable or unreliable.
iPackACCESS can also be used to connect the SymphoniePRO logger directly to a SCADA system or local area
network (LAN), where real-time (i.e., 1 Hz) data can be polled via Modbus TCP.
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The SymphoniePRO Desktop Application is used to process raw data files as well as configure and communicate
with the SymphoniePRO logger and iPack. On-site configuration requires a laptop and USB adapter cable, while
remote communication requires internet service.
Sensor scale factors and offsets configured in the SymphoniePRO logger can be edited with the SymphoniePRO
Desktop Application after data has been collected. Raw data is stored in the Site database file and can be
exported to a tab-delimited text file (ASCII). The potential to edit scale factors and offsets in the Timeline view at
any time provides the opportunity to change how raw files will be processed before generating ASCII data files.
Features of the SymphoniePRO Data Logger System
The SymphoniePRO logger is a 26-channel or 16-channel data logger optimized for renewable energy resource
assessment. SymphoniePRO and its accompanying iPack are designed to be easy to install and reliable in any
climate.
Data
The SymphoniePRO Data Logger complies with industry standards such as IEC61400-12-1 with features
for wind or solar energy assessment built in. SymphoniePRO requires no complex progamming for data
collection.
Statistical data stored include Average, Standard Deviation, Maximum and Minimum values for each
channel, Maximum 3-second Gust, and Direction of Maximum Gust. Note that available statistics
depend on measurement type (e.g., min and max do not apply to direction, temperature, or barometric
pressure channels).
1 Hz sample data can also be stored on a channel-by-channel basis.
Wide range of signal conditioning options to support all commonly used sensors
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Internal Flash memory stores up to 175 days of statistical data (no SD card installed). A 512 MB SD card
(sold separately) provides 10+ years of statistical data storage. A 2 GB SD card is available and should be
used if also storing 1 Hz sample data.
High-resolution analog-to-digital conversion
Convenient access to complete sensor history information in the Timeline screen
SymphoniePRO Desktop Application is included. The software is used to configure loggers and iPacks,
keep track of site data, and produce versatile tab-delimited text files (ASCII) compatible with leading
industry software. Additionally, the software allows the user to view real-time data and apply firmware
updates to loggers and iPacks. International numeric formats are supported.
Integrated Bing map and Google Earth
POPAuto software utility included with SymphoniePRO Desktop Application to automate extraction of
emailed data
Communications
iPackGPS kits for cellular (2G GSM, 3G GSM, CDMA, DoCoMo) communications provide remote data
collection via e-mail and/or MetLink (TCP/IP).
iPackACCESS kits for Ethernet and BGAN M2M satellite communications provide remote data collection
via Modbus as well as e-mail and/or MetLink.
Loggers with any Symphonie iPack kit allow remote changes to sensor configuration and communication
parameters via MetLink.
SymphoniePRO Desktop Application allows pre-installation programming of iPackGPS or iPackACCESS
and SymphoniePRO loggers through USB. The configuration file contains all the parameters for both the
iPack and the logger.
Communication and antenna signal test features allow on-site testing of iPack.
Firmware for the iPack (and SymphoniePRO logger) can be upgraded remotely or on site using
SymphoniePRO Desktop Application.
Integrated Global Positioning System (GPS) in iPackGPS and iPackACCESS
Channels
12 counter channels available for measuring wind speed or other pulsed frequency signals such as rain
gauges or other totalizer type sensors.
All counter inputs are universal and can accommodate NRG Class 1, NRG 40C, WindSensor P2546A-OPR
/P2546C-OPR, Thies First Class Advanced or other pulse output anemometers and do not require PSCMs. Channels 8 and 9 optimized for high frequency sine wave signals.
Provides 14 analog channels used for measuring wind direction or a range of other parameters including
temperature, barometric pressure, relative humidity and solar energy (7 channels are configurable with
P-SCM cards, while 7 channels are reserved for use with vanes, temperature probes, NRG BP20 & NRG
RH sensors).
Differential inputs available on P-SCM analog channels
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Power
Symphonie iPacks provide remote, autonomous power to the data logger system via either one or two
12 V, 2200 mAh batteries, which are continuously recharged via PV in the field and can be recharged
after office testing using a convenient wall charger (available from NRG).
SymphoniePRO should always be used with an iPack to provide long-term, autonomous operation (D-
cells are for backup only).
The iPack has additional input terminals for connecting a large external 12 V battery in case you intend
to use sensors with higher power requirements or keep the modem online for extended periods of time.
Two D-Cell batteries provide emergency backup for maintaining the logger’s core logging functions and
are also convenient for office testing when an iPack is not available.
Logger contains dedicated lithium battery which provides backup power to keep real-time clock running
in the event all other power sources go dead. This provides accurate and reliable timestamping when
the logger is powered up.
Physical
Wiring panel has large, easy-to-wire connection points.
Convenient “plug and play” SymphoniePRO Signal Conditioning Modules (P-SCMs) are pre-configured
for additional sensors.
SymphoniePRO uses industrial grade, non-volatile Secure Digital (SD) Cards for data storage.
The 4 line x 20 character display is easy to read and provides easy to understand real-time data and
configuration information.
Dedicated navigation buttons (up, down, left, right, home) plus a data entry keypad make the full-text,
menu driven display easy to use.
Wiring panel provides electro-static discharge (ESD) protection for each input channel. Tested to IEC
61000-4-5 for surge immunity.
1.6 Precautions
Grounding and ESD
Failure to ground the logger puts the logger and sensors at risk for electrostatic damage (ESD). Refer to
Appendix G for details regarding proper earth grounding and lightning protection.
Caution
The copper clad ground rod provides an electrical path for static electricity that builds up on the sensors to
dissipate to ground. Failure to use proper grounding protection can damage the equipment and will void the
warranty.
Environmental Considerations
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Sensor cables become less flexible and are more easily damaged at very low temperatures. Make sure that all
cables are securely fastened to the tower so they do not flap in the wind. If your site is at high latitude and your
logger has many sensors connected, consider using an external power supply.
If the equipment will be exposed to high salinity, use protective grease or other dielectric agent on terminals
and ground connections.
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CHAPTER 2 SYSTEM OVERVIEW
This section of the manual is designed to provide you with the basic information needed to prepare and install
your SymphoniePRO system successfully. Chapter 3, Field Installation, provides detailed descriptions of each
installation step and wiring instructions.
2.1 Hardware Overview
While SymphoniePRO is easy to set up, it is a good idea to get familiar with the system before going to the
installation site. The following sections describe the things you should do prior to installation.
2.1.1 Unpacking Your SymphoniePRO
Confirm that you have received all components by comparing your order to the packing list included with your
shipment. Immediately contact NRG Systems if any of the components are missing.
Caution
Do not remove the SymphoniePRO logger's brown desiccant pack from the clear plastic package at this time.
During the field installation procedure, you will remove the clear wrapper and place the desiccant pack inside
the SymphoniePRO’s logger enclosure to keep it dry.
2.1.2 Components Map
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Keypad
The alphanumeric keys are used to enter the Logger Access PIN to gain access to the logger’s display and to
access logger menus. SymphoniePRO offers simplified programming through a USB connection to
SymphoniePRO Desktop Application software.
Navigation Keys
The navigation keys are used to move up and down lists, and to page forward and backward through items
displayed on the logger’s screen. Note that list items are also numbered and can also be selected by pressing the
keypad number of the item.
Display
SymphoniePRO has a 20 character, 4 line display designed for reliable operation in extreme cold conditions.
Display contrast can be adjusted for optimal viewing under different lighting conditions.
D-Cell Batteries
The logger’s basic functions run on standard D-cell batteries which are protected by a battery cover. Batteries
should be changed one at a time so that logging operations are not disrupted during the battery change. With
an iPack installed, the D-cell batteries primarily function as backup batteries for all logging functions in the event
that the iPack is removed or loses power.
Caution
An iPack should be used even in the case where communications are not required. The “Power Only” iPack is
recommended for this application. It is recommended that high quality alkaline batteries are used such as
Energizer or Duracell), and they should be changed at least once per year to avoid leakage and equipment
damage.
Wiring Panel Connector
The 62 pin connector should be securely screwed down using the thumb screws. Protect the pins by aligning the
connector well before inserting, and avoid plugging in the connector at an angle.
USB Port
The USB port is the primary programming access port used for configuration of the logger and iPack settings.
USB Cable
The SymphoniePRO system uses a standard USB Type B to USB Type A connection (standard laptop USB
connection).
Clock Battery
A lithium battery powers the logger clock even if D-cell batteries are not present. This allows the logger to retain
date and time in the event of a reboot. Clock batteries will last 5+ years under normal use.
Cable sold separately.
Clock Battery Warning LED
This LED illuminates if the clock battery has been installed backwards.
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Logger
Channel
Channel Type
SymphoniePRO | 26-Channel
Wiring Panel
SymphoniePRO | 16-Channel
Wiring Panel
1
Counter
2
Counter
3
Counter
4
Counter
5
Counter
6
Counter
Reset Button
A reset button is located between the clock battery and the first P-SCM slot on the main circuit board
(partly hidden under the D-cell battery case).
Should it become necessary to reset the SymphoniePRO logger, carefully place the NRG screwdriver
(provided) or other long, thin tool in the upper corner just to the left of the “Channel 20” P-SCM slot,
and slide down to press the button. Hold until it beeps.
When the reset button is pushed, the logger will beep and reset the logger’s microprocessor, record a
reset event, and resume sampling data for the current file.
Resetting the logger may cause the data from the current statistical interval to be lost (depending on
how long since data was last written to memory). The logger logs a reset event into the event log and
continues adding data to the same file that was in progress before the reset.
Collected data already written to memory and all logger configuration settings will be retained.
Note that a reset can also be initiated by the built-in watchdog in response to an ESD (electrostatic discharge)
event. When an iPack is connected to a logger with no D-cells, this will also initiate a reset. The iPack provides
auxiliary power to the logger and therefore powers it up in the absence of D-cells.
SD Card Slot
The SD card is inserted vertically in the SD card slot with the beveled front corner down. Care should be taken
when inserting and removing the SD card – do not force the SD into the slot. Qualified, industrial-rated SD cards
(512 MB or 2 GB) are available from NRG Systems.
Caution
Problems with SD cards not supplied by NRG Systems are not covered by warranty.
Wiring Panel Options (16-Channel & 26-Channel)
SymphoniePRO supports two different wiring panels: A 16-channel version and a 26-channel version. The table
below shows which logger channels are available for each wiring panel, and the SymphoniePRO software has a
drop-down selector for choosing a wiring panel which makes configuration easy.
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Logger
Channel
Channel Type
SymphoniePRO | 26-Channel
Wiring Panel
SymphoniePRO | 16-Channel
Wiring Panel
7
Counter
8
Counter
9
Counter N/A
10
Counter N/A
11
Counter N/A
12
Counter N/A
13
Analog 2.5V or 5V EXC
14
Analog 2.5V or 5V EXC
15
Analog 2.5V or 5V EXC
16
Analog 5V or 12V EXC
17
Analog 5V or 12V EXC
18
Analog 5V or 12V EXC
N/A
19
Analog 5V or 12V EXC
N/A
20
Analog P-SCM
21
Analog P-SCM
22
Analog P-SCM
23
Analog P-SCM N/A
24
Analog P-SCM N/A
25
Analog P-SCM N/A
26
Analog P-SCM N/A
COM-A
RS-485 N/A
COM-B
RS-485 N/A
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SymphoniePRO | 16-Channel Wiring Panel
The 16-Channel Wiring Panel (item 11178) connects directly to the right
side of the logger in the same way previous versions of Symphonie
loggers did.
Note - SymphoniePRO loggers produced prior to June of 2017, are not
compatible with the 16-Channel Wiring Panel. Please check your logger
serial number and manufacture date prior to ordering a 16-Channel
Wiring Panel.
Caution
Wiring Panels for Symphonie, SymphoniePLUS, and SymphoniePLUS3
loggers are NOT compatible with the SymphoniePRO logger - do not
connect these older generation wiring panels to a SymphoniePRO
logger!
SymphoniePRO | 26-Channel Wiring Panel
The 26-Channel Wiring Panel (item 8150) connects to the logger using an NRG cable assembly (item 8385).
Installing the 26-Channel Wiring Panel in the shelter box prior to installing the SymphoniePRO logger and iPack
may make it easier to wire the sensors.
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Hanging Bracket
The hanging bracket connects to the back of the iPack and allows
the assembled logger and iPack to easily be installed in or removed
from the shelter box using the keyed slots. The hanging bracket is
included with the shelter box.
iPack Connector
On the back of the SymphoniePRO logger you'll find the 25-pin
(male) connector for the iPack, which comes with a sticker over it
to keep dust and moisture out until it's mated with the iPack.
When ready to install the iPack to the logger, remove the protective water resistant sticker from the back of the
logger.
2.1.3 Channels
SymphoniePRO has (12) counters channels, (7) built-in analog channels, (7) P-SCM analog channels, and (2) RS485 (full or half duplex) channels. Each channel will configure itself based on pull-down list selections made in
the software.
Counter Channels 1 - 12
The twelve built-in counter channels are compatible with industry standard anemometers and tipping rain
buckets. A 12 V excitation is available for each channel. Signal type can be pulse or coil, and an internal pull-up
resistor can be turned on for reed switch signals. Channels 8 and 9 can be configured to accept high frequency
sine wave signals.
Analog 2.5 V or 5 V Excitation Channels 13 - 15
Channels 13 through 15 accept input signals from 0 to 5 V and are ideal for wind direction vanes and NRG
temperature probes. A user-selectable excitation voltage of 2.5 V or 5 V is available per channel. 2.5 V is a
reference voltage intended for use with potentiometer type wind vanes like the NRG 200P.
Analog 5 V or 12 V Excitation Channels 16 - 19
Channels 16 through 19 accept input signals from 0 to 5 V and are intended for use with NRG barometric
pressure, relative humidity, and temperature sensors. Each channel has a user-selectable excitation voltage of 5
V or 12 V.
Analog (P-SCM) Channels 20 - 26
Channels 20 through 26 accept SymphoniePRO Signal Conditioning Modules (P-SCMs) for adding analog sensors
such as high quality pyranometers and other meteorological sensors. Please check the P-SCM list below for
sensor compatibility. Signal (+) and Signal (–) are available for differential inputs on each of the seven channels.
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Item number
SymphoniePRO P-SCM
Name
Input Signal
Type
Excitation Output To
Sensor
Sensor Example
9128
P-SCM #9128
-6 to 58mV Input
No EXC
Bipolar
Differential
Voltage
None
Hukseflux LP02, SR11, SR12,
SR20, DR02-FR; Kipp and
Zonen CMP3, CMP6, CMP10,
CMP11, Campbell NR-Lite2
9129
P-SCM #9129
0 to 160µA Input
No EXC
Current
None
Li-Cor 200SZ
9130
P-SCM #9130
0 to 5V Input
Pulsed 5V EXC
Single Ended
Voltage
5 V Pulsed
NRG 110S
9131
P-SCM #9131
0 to 5V Input
Pulsed 12V EXC
Single Ended
Voltage
12 V Pulsed
NRG BP20
9132
P-SCM #9132
0 to 5V Input
Constant 12V EXC
Single Ended
Voltage
12 V Constant
NRG RH5X, SPN1 GHI, SPN1
DIF
9133
P-SCM #9133
0 to 5V Input
Pulsed 2.5V EXC
Single Ended
Voltage
2.5 V Pulsed
NRG 200P, Vector W200P,
Thies 10k, Thies 2k
9134
P-SCM #9134
-2.5 to 2.5V Input
No EXC
Bipolar Voltage
None
RMY Vertical Propeller
Anemometer
9135
P-SCM #9135
0 to 30V Input
Constant 12V EXC
Single Ended
Voltage
12 V Constant
battery bank monitoring
SymphoniePRO P-SCMs
The following table contains a list of available SymphoniePRO P-SCMs organized by the categories of sensor
signal range and excitation requirements. If you have an application not covered by these options, please let us
know as we can develop new SymphoniePRO P-SCMs if needed
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9137
P-SCM #9137
0 to 20mA Input
Constant 12V EXC
Current
12 V constant
Various sensors
9383
P-SCM #9383
0 to 5V Diff Input
Constant 12V Exc
Differential
Voltage
12 V constant
HMP155
to ordering.
2.1.4 Grounding
Whenever coming in contact with the SymphoniePRO logger, either in the field or indoors, it is recommended to
first grasp a piece of grounded (earthed) metal before touching the logger to avoid a potentially damaging
electrostatic discharge (ESD) to the logger.
2.1.5 Installing D-Cell Batteries
Open the logger enclosure and remove the battery cover by loosening the three thumbscrews. Tip:
Write the installation date of the D-Cell on each battery.
Insert two fresh D-cell batteries, one at a time, into the battery holders with the positive terminals of
the batteries (the end with the bump) oriented towards the sides of the enclosure. When the batteries
are first inserted, the display will read:
renewableNRGsystems
SymphoniePRO Logger
Site: 000000
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SN: 820600000
Install any P-SCMs you will need according to the instructions in section 2.1.6.
Replace the battery cover and tighten the three thumbscrews.
As a power saving function, the display will always shut off after three minutes without any key inputs.
The logger continues to collect data while the display is off.
2.1.6 Installing P-SCMs
If your site configuration requires more connections than those provided by the built-in channels, or if you’re
using pyranometers, it will be necessary to install appropriate SymphoniePRO Signal Conditioning Modules (PSCMs) for each additional sensor in one of the seven configurable Analog P-SCM channels (Channels 20 through
26). Each P-SCM provides the necessary signal conditioning (filtering, gain, buffering, and protection) electronics
for the specific sensor type to be connected to the channel. The correct P-SCM then needs to be selected from
the drop-down list for that channel in SymphoniePRO Desktop Application’s Channels screen.
Caution
Older SCMs used with Symphonie, SymphoniePLUS, and SymphoniePLUS®3 loggers are NOT compatible with
SymphoniePRO, nor are SymphoniePRO P-SCMs compatible with Symphonie, SymphoniePLUS, or
SymphoniePLUS3 loggers.
Note - Before inserting a P-SCM in the appropriate slot, be sure to grasp the grounding post on the wiring panel
to prevent a potentially harmful electrostatic discharge. The P-SCM has a metal strip on the top edge to facilitate
grounding while being handled.
In order to install a P-SCM, it is necessary to remove the battery cover by loosening the three
thumbscrews.
Touch the grounding post on the wiring panel just before inserting the P-SCM.
Install the P-SCM into the appropriate slot with the pins facing downward and the circuit components
facing to the right.
Do not force the P-SCM.
Once the P-SCMs have been installed, the channels can be configured using SymphoniePRO Desktop
Application software.
Allow 4 seconds between inserting and removing P-SCMs as they take a few seconds to be recognized by
the logger.
2.1.7 iPack
SymphoniePRO data loggers require an iPack to be attached to the back of the logger to allow it to operate
autonomously in the field. The iPack provides 12 V DC excitation voltage to the logger and connected sensors. It
is also a communications module used to establish remote MetLink connections and to email data files.
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Battery & PV Panel
iPacks contain a 12 V DC rechargeable battery system that allows the logger and iPack to run autonomously.
iPacks are sold with a PV panel for battery charging. The PV panel is wired into the iPack’s “PV” terminal on the
side of the iPack and the PV panel is installed on the southern face of the tower.
The PV input on the side of the iPack can handle between 15 to 28 V DC.
The second input on the side of the iPack (labeled “12 V Ext. Bat”) can be used to connect an external battery
system to the iPack. Note that this terminal does not charge the internal iPack battery and can only handle 14 V
DC max. Apply higher voltage batteries or PV panels to this terminal may result in damage to the iPack. It is
recommended to use a voltage controller when connecting external batteries to the iPack.
GPS
All iPackGPS units (and the iPackACCESS) have an internal GPS module and an external terminal for a GPS
antenna to be attached.
The GPS is enabled if it has been more than one day since it last successfully acquired lock with satellites. If the
communication schedule is set to an interval of longer than one day, the GPS will be activated according to that
schedule.
If the current location reported by the GPS is more than 200 meters from the last stored position, the logger
updates the location information and creates an entry in the event log. The GPS is also used to sync the logger
clock, if it is selected as a Time Service in the logger configuration.
iPack Types
The following iPackGPS models can be used with the SymphoniePRO data logger:
iPackGPS GSM/GPRS
This iPackGPS unit allows the sending of data files and MetLink connections through 2G/GPRS service. The
modem inside the iPack operates on the 850/900/1800/1900 MHz GSM bands.
iPackGPS 3G
This iPackGPS unit allows the sending of data files and MetLink connections through HSPA+ and 2G/GPRS
service. The modem inside the iPack operates on HSPA+ 850/900/1700/1900/2100 MHz and 2G/GPRS
850/900/1800/1900 MHz bands.
iPackGPS CDMA
This iPackGPS unit allows the sending of data files and MetLink connections through Verizon’s CDMA network
within the United States.
iPackACCESS
This iPackGPS unit allows the SymphoniePRO data logger to be connected to a SCADA network and make real
time data available via Modbus TCP. It does not have an internal modem but has an Ethernet port for a LAN
connection. The Modbus registers are pre-defined allowing the device to be easily configured. See Appendix F
for details on configuring the iPackACCESS.
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iPackACCESS + BGAN M2M Satellite
Connecting a BGAN M2M Satellite modem to an iPackACCESS allows the SytmphoniePRO data logger to send
data from anywhere in the world using the Inmarsat Seattleite Network. See Appendix E for details on
configuring the iPackACCESS and BGAN M2M modem.
iPack Power Only
This iPack provides a “standalone” power solution to SymphoniePRO data loggers that don’t need any
communications. It contains the same 12 V rechargeable gel cell battery pack and a PV charging circuit as the
other iPacks but does not include a modem or any communication ports.
2.18 Related Hardware Accessories
A USB Type B to USB Type A (standard laptop USB connection) cable is used to configure the logger and iPack
with SymphoniePRO Desktop Application software; router and other network infrastructure may be required to
support some communication protocols.
2.2 SymphoniePRO Desktop Application Overview
2.2.1 SymphoniePRO Desktop Application
SymphoniePRO Desktop Application is used to configure the SymphoniePRO logger and iPack, communicate
remotely and upgrade instrument firmware in the field, view live data, process and store incoming data, export
data, and provide data summary reports.
SymphoniePRO Desktop Application is a 32-bit application that runs on Windows 7, Windows 8, or Windows 10
operating systems. The installer typically installs all files needed to run the software. In some Windows 8 and
Windows 10 installations, the target machine may need a Windows Update, so be sure that your network
policies allow for some external components to be installed by the desktop installer. Other operating systems
are not supported. The minimum computer hardware requirements are:
1.6 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
2 gigabyte (GB) RAM minimum required
4 GB RAM recommended
The latest version of SymphoniePRO Desktop Application can be downloaded for free from our website:
http://www.nrgsystems.com/technical-support/software
Software installation must be performed by an administrative user. It also requires Microsoft .NET Framework,
which is distributed by Microsoft through updates (your Windows PC may already have it). If the installer
software detects that Microsoft .NET Framework is not installed, you will be prompted during the installation
process. In order to communicate with the logger, a remote MetLink connection or a MetLink USB port/USB
cable connection is required.
The software installs to the Program Files (“Program Files (x86)” for 64-bit computers) folder within the NRG
Systems folder. Site files are stored in the default folder C:\Users\...\Documents\Renewable NRG Systems. This
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folder location can be changed after installation under File>Settings. The locations of exported files and log files
are also assigned in the Settings screen.
The Home Screen provides a fleet view of existing sites listed in rows, sortable by column. Right-clicking on any
Project site in the Fleet View list provides the option to edit remote connection settings, view site information,
delete the site, refresh the site list, hide the map, or display times using the PC’s local time time zone (instead of
the site’s local time zone).
The File, Options, and Help menus appear in the upper right corner of the Home screen along with buttons to
view sites in Google Earth or in a browser (using Bing Maps). These are described in more detail in Chapter 5.
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Selecting an existing site by double-clicking opens the Site Utilities screen. The File, Site, Logger, and Help
menus appear in the upper right corner of the screen. These are described in more detail in Chapter 5.
The left pane is divided into three functional parts, Fleet View, Site, and Instruments.
Clicking on the Fleet View icon will return you to the home screen with all
sites and connected loggers.
The Site section contains buttons to access the Site Utilites, Automation,
Timeline, and Reports screens:
The Site Utilities screen handles database related functions such as editing
site information, exporting data, and storing the data encryption password.
The Automation screen allows you to configure automated actions to be
performed during the next MetLink connection such as upgrading firmware,
retrieving files, and importing retrieved files into the database.
The Timeline screen is used for tracking and editing sensor histories, viewing
logger events and communication logs.
The Reports screen allows generation of exportable and printable reports
based on the site data.
The Instruments section contains buttons to access the Logger, Channels,
Schedules, and iPack screens, and to Connect remotely to a logger in the
field:
The Logger screen controls logger configuration and security settings.
The Channels screen allows individual channel configurations.
The Schedules screen is used to set the connection schedules for different
types of remote connections.
The iPack screen provides connection status information and upgrades
firmware for the iPack. Some advanced settings such as frequency band or
mobile carrier selection are also available from the iPack screen.
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Edited fields are highlighted or un-highlighted when changes are saved or discarded. When navigating between
the different tabs on left pane of the screen, unsaved changes are noted in the left navigation bar on the
relevant screen icon as well as noted in the upper right corner of the page. A Save All button saves all changes
made withinn the Instruments tabs. To discard changes made in the Instruments tabs, click the Discard All
button.
2.2.2 Network Considerations
You may need to consult with your organization’s IT staff regarding network requirements and firewalls. The
user must have administrative privileges in order to perform the software installation. However, the data folder
can be written to without administrative privileges. For more information on firewall requirements, refer to
Appendix C.
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CHAPTER 3 PRE-INSTALLATION PREPARATION
This chapter provides an overview of the hardware and software you will use to prepare your SymphoniePRO
system for installation in the field. Relevant operational details are provided to help you optimize the system
and its communications for your site and project.
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In preparation for configuring the logger, make sure that any iPack that you will be using with the
SymphoniePRO logger has been upgraded to SymphoniePRO iPack firmware. For any iPackGPS with
SymphoniePLUS3 firmware version 60 or higher, or any iPackACCESS with SymphoniePLUS3 firmware version 06
or higher, the firmware can be upgraded using SymphoniePRO Desktop Application (described in section 3.4.4).
The latest SymphoniePRO logger and iPackGPS firmware files are included in the SymphoniePRO Desktop
Application download and can also be downloaded from NRG’s website. See Appendix C for more details on
upgrading pre-version 60 iPackGPS or pre-version 06 iPackACCESS firmware.
Once connected with SymphoniePRO Desktop Application, iPack firmware can be updated to the latest version
compatible with the SymphoniePRO logger. SymphoniePRO iPack firmware will have a version number in the
format NN.NN.NN.ifw.
3.1 Configuring the Logger
Logger settings are configured in the Logger and Channels screens found in the Instruments section of the Site
screen in SymphoniePRO Desktop Application. All SymphoniePRO logger settings are configured through the
software via MetLink connection (USB or remote) rather than through the logger’s keypad. To initially configure
your logger, install the D-cell batteries or connect the iPack to power it up, connect the logger to your PC using
the USB cable, and start SymphoniePRO Desktop Application.
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The logger will appear in the site list. Double click on the list entry and the Logger screen will open
automatically. If the site file already exists and you’ve made a MetLink connection, you will be taken to the
Logger screen where you can view current settings.
3.1.1 Memory
The Logger screen’s Memory section allows monitoring and management of memory usage.
The SymphoniePRO logger can record data to an SD card in addition to recording data to its internal memory. If
no card is present, the Memory section of the Logger screen will indicate “Internal” instead of “SD Card”. The
logger will record data to its internal memory (7.8 MB capacity) until it is full; then it will overwrite the oldest
internally stored data first (circular buffer). The time it takes to fill the internal memory varies depending on the
number of installed sensors, the selected averaging interval, and whether or not raw data files are being
recorded.
Note - An SD card installed in the SymphoniePRO logger can provide redundant data backup. Industrial-rated 512
MB and 2GB SD cards are sold separately.
Note - When data files are transmitted by email or through a MetLink connection, they are sent from the logger’s
internal memory, not from the SD card.
The logger writes data to the SD card from the internal memory whenever a file closes; *.RLD files close every
day at midnight. A file will also close whenever a configuration change is made to the logger (changing a sensor
type or an averaging interval, for example). When an SD card is inserted, any files saved to the internal memory
that had previously not copied to the SD card will be copied.
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The amount of time to fill the SD card will vary according to sensor configuration and logger settings. A factoryformatted 512 MB card can hold over 10 years of data files for a typical wind resource assessment (WRA)
installation collecting 10-minute statistical data. For example, a meteorological tower outfitted with 7
anemometers, 3 wind vanes, 2 temperature sensors, 1 barometric pressure sensor and 1 relative humidity
sensor, set to collect 10-minute statistics and connect once per day using a remote connection to the user's PC
will transfer around 45 KB per day.
Note - Because a MetLink connection uses very little bandwidth overhead, the transmitted byte usage will closely
follow the data file size.
Turning on the 1 Hz sample data collection will use about 250 KB of data per day per enabled channel, and a 2
GB SD card is strongly recommended.
For example, if 1 Hz sample data were collected for two of the anemometers and one of the vanes, the sample
data size for the same one day period would be 750 KB. Under this scenario, the daily file size would be 795 KB
(45 KB + 750 KB), and a 2 GB SD card can hold over 6 years of data.
If all channels are enabled, and 1 Hz sample data are collected for all channels, the internal memory will be filled
in about 18 hours, and a 2 GB SD card will be filled after approximately 220 days.
Caution
When collecting 1 Hz sample data, the logger will be creating and transferring very large files relative to those
from previous model NRG data loggers. Please be sure to budget for any 1 Hz sample data collection in your
wireless plan.
Note - With 1 Hz sample data enabled, a 2 GB SD card is strongly recommended. The 1 Hz sample data will use
about 250 kB of data per day per enabled channel. If the SD card is removed, the SymphoniePRO logger will
continue to record data to its internal memory. With 6 channels recording sample data in addition to statistical
data, there will be approximately 4 days of internal data storage. Collecting 1 Hz sample data uses a lot of
memory!
3.1.2 Data Retrieval
The Retrieve By Date Range button in the Data Retrieval section retrieves files via remote or direct (USB)
MetLink connection from the internal memory and saves them to the Raw file folder on your PC. Double-clicking
on files in the Raw file folder will open a QuickView window (see section 5.9) that shows a snapshot of recorded
statistical data for each logger channel. The date range of available data is shown; leave dates blank to retrieve
all available data files. More detailed information on retrieving and importing data can be found in Chapter 5.
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3.1.3 Site
Number
The Site Number field defaults to the last 5 digits of the logger’s serial number but can be reset to any six digit
number. In the event the logger is replaced, the new logger should be programmed with the same site number
to provide data continuity for that location.
Note - The site number is used throughout the system as the main identity of the site and the “home” for that
logger and all of its data and therefore must be unique across the fleet. Don’t use duplicate site numbers.
Description
A site description of up to 20 characters can be entered. This is used to provide a brief description of the site,
such as “Mtn Ridge-West Tower” and may include the site number. The description is typically a location within
a project.
Project
A project description of up to 20 characters can be entered. Project is usually a broader term that describes
multiple sites. This is used to provide a brief description of the overall project, such as “Windy Solar Farms”.
Units
SI (metric) units of measure can be selected for displaying measurements on the logger’s screen.
3.1.4 Location
Description
A site location description of up to 20 characters can be entered. This is used to provide a brief description of
the site location, such as “Springfield, VT, USA”.
Latitude
Enter latitude in decimal degrees (rather than degrees, minutes, seconds). Format will look like: 44.3286110.
Use positive numbers for northern latitudes; use negative (-) numbers for southern latitudes. If an iPackGPS with
adequate GPS signal is connected to the logger, this setting will be updated automatically at the end of a
successful call.
Longitude
Enter longitude in decimal degrees (rather than degrees, minutes, seconds). Format will look like: -73.1100000.
Use positive numbers for eastern longitudes; use negative (-) numbers for western longitudes. If an iPackGPS
with adequate GPS signal is connected to the logger, this setting will be updated automatically at the end of a
successful call.
Elevation (m)
Elevations are always provided in meters regardless of the logger’s “Units” setting. If an iPackGPS with adequate
GPS signal is connected to the logger, this setting will be updated automatically at the end of a successful call.
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Time Zone
Select the logger’s local time zone from the drop-down list. The SymphoniePRO logger defaults to time zone
UTC+0:00.
Note - Remember to use logger local standard time (not daylight saving time). The logger clock will not adjust for
daylight saving time.
3.1.5 Configuration
Logger Configuration details are automatically detected by SymphoniePRO Desktop Application. During intial
configuration, the logger clock can be set to the PC time by selecting the Set Clock button. The logger’s firmware
can be upgraded to the latest version by clicking the Upgrade Firmware button. Instructions for upgrading the
firmware can be found in Chapter 5. When new firmware is available, an orange flag will appear on the on the
menu bar of SymphoniePRO Desktop Application. Current versions of firmware are always available for
download from the NRG Systems website (http://www.nrgsystems.com/services-support/documentation-and-
downloads/software-downloads.)
Serial Number
The SymphoniePRO logger has a unique 9-digit serial number that is embedded in its microprocessor.
Model
The model number of the SymphoniePRO logger is 8206.
Ref Time
Ref Time is the PC clock’s current time, displayed in the logger’s local time zone (selected in the Location box).
Pressing the Set Clock button will update the logger’s clock to the reference time.
Logger Time
The logger clock’s current time is displayed. Verify that this is the current time in the local time zone in standard
time (not “daylight savings” time).
Firmware Version
Firmware version on this screen refers to the version of the SymphoniePRO logger’s operating system. See
Chapter 5 for more details on updating the logger’s firmware.
Pressing the Upgrade Logger Firmware button will open the Upgrade Logger Firmware window and allow a
firmware version to be selected and the upgrade initiated with the Start Upgrade button. The firmware upgrade
process is described in more detail in Chapter 5.
Hardware Version
SymphoniePRO’s hardware version refers to the version of the assembled circuit board and its electronic
components.
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Manufacture Date
The date when the logger was manufactured is displayed.
3.1.6 Security
Data Encryption Password
As a security measure, SymphoniePRO can encrypt data as it’s written to the file before it’s transferred to the
user. A Data Encryption Password of up to 20 alphanumeric characters (and at least 1 character in length) can be
enabled by setting a Data Encryption Password in SymphoniePRO Desktop Application’s Logger screen.
To decrypt imported data, the same Data Encryption Password must be set in the site file (from the Site Utilities
screen). It must also be entered to view the data in QuickView.
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Note - This is an optional feature intended only for those for whom data theft is a risk. If the data files are stored
in an encrypted format on the SD card, the encryption password will also be needed for the software to decrypt
the data. Encryption password status is indicated by SymphoniePRO Desktop Application. Loggers are shipped
from NRG Systems with data encryption disabled.
Caution
Do not lose the Data Encryption password! Keep it in a safe place.
Logger Access PIN
As a security measure, a numeric access/system lockout code of up to 6 digits can be set using SymphoniePRO
Desktop Application and USB connection. Note that this is an optional feature intended only for use by those for
whom logger theft is a serious risk. Once access to the site via SymphoniePRO Desktop Application has been
obtained through use of the existing logger access PIN, the logger access PIN can be changed using the Set and
Disable buttons; however a USB connection between the logger and SymphoniePRO Desktop Application is
required.
With a logger access PIN set, when a logger key is pressed, the first screen displayed will be:
Enter PIN:
Attempts Left: 8
Site:000000
SN: 000000000
Failure to enter the correct logger access PIN followed by the [SET] button will result in a message:
Enter PIN:
Attempts Left: 7
Site:000000
SN: 000000000
If the correct PIN isn’t entered during one of the remaining attempts, access (via the keypad or communication
interfaces) to the logger will be disabled for approximately 2 days. Logger access PIN status is indicated by
SymphoniePRO Desktop Application.
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Loggers are shipped from NRG Systems with the logger access PIN disabled. If a logger has the logger access PIN
enabled and a matching PIN does not already exist in the site file, this screen will be displayed when MetLink
communication with the logger is attempted:
Caution
Failure to enter the correct Logger Access PIN within 8 attempts will lock access to SymphoniePRO for
approximately 2 days, and there is no way to defeat the lockout – use caution!
MetLink Authentication
In addition to the user-selected security features described above, each MetLink connection utilizes
authentication to verify both the logger and desktop application.
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3.2 Configuring Logger Channels
Logger configuration can be completed before connecting the sensors to the logger. Connect your computer
running SymphoniePRO Desktop Application to the logger using the USB cable or remote connection, and
double click the site on the Home screen. Under the Instruments section in the left navigation pane, click on the
Channels icon. The Channel Configuration screen shows the current settings saved in the logger. Changes in
configuration can be saved to the logger’s memory using the Save to Logger button, while the Load from Logger
button will revert to the settings saved in the logger. Changes to individual sensor channels and logger settings
can also be saved using the Save All button or discarded using the Discard All button (shown only when changes
are detected). Clicking the Load from Logger button restores the original settings without saving any changes.
3.2.1 Live Data
Once the logger channels are configured, sensors are connected, and a connection (remote MetLink or USB
MetLink) is established, the Live Data button can be used to toggle the live data feature on and off. Live data can
be used to verify sensor scale factors or to check sensor condition during or after a severe weather event.
Note - All sensor channel fields must be filled in before live data will be transmitted.
Turning on the live data will display instantaneous sensor measurements in scaled units. Hovering over the live
data value for each sensor will display a pop-up graph showing the measurements changing over time. Battery
voltage, and estimates of data recorded per day (total, statistical and sampled) are also displayed at the top of
the screen.
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Note - The Live Data function consumes additional battery power and network air time. Live data will
automatically turn off after 5 minutes or if you navigate away from the Channel Configuration screen.
3.2.2 Wiring Panel, Data Logging Mode and Channel Type
The SymphoniePRO logger has a selectable Statistical Reporting Period of 1, 2, 5, 10, 15, 30, or 60 minutes.
There is also a selection for choosing a 16-channel or 26-channel wiring panel. If you choose the 16-Channel
Wiring Panel, the Application will shut off the 10 unused channels and only display the 16 channels.
Note - The 16-Channel Wiring Panel selection maintains the same logger channel numbers as the 26-Channel
Wiring Panel. In other words, the channels on the 16-channel wiring panel are not all numbered consecutively.
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Logger channels are grouped by sensor signal type: counters, analog with 2.5 V or 5 V excitation, analog with 5 V
or 12 V excitation, and analog sensors used with P-SCM (SymphoniePRO Signal Conditioning Module) cards.
Clicking on the + symbol to the left of the channel number expands the window to show sensor details, and
clicking the – symbol hides them.
To configure each channel, you may select a sensor from a drop-down list of commonly-used sensors. The Data
Logging Mode offers the options of turning the channel off, recording statistical data only (averages, standard
deviations, etc., over the statistical interval selected in Statistical Reporting Period above), or recording both
statistical data and sample data (1 Hz). A 2 GB SD card should be installed in the SymphoniePRO logger when
raw sample data collection is enabled on any channel.
Note - The large volume of data associated with recording raw sampled data will significantly increase
transmission times and power consumption if you wish to retrieve the data remotely.
Counter channels are compatible with anemometers and totalizer type sensors, and the type being used is
defined in the Channel Type drop-down menu. For example, when selecting “NRG Class1” from the “Load From
Defaults” list, the Channel Type is set to “Anemometer”.
The Analog 2.500 V or 5 V Excitation channels are compatible with wind vanes and other analog type sensors. A
Channel Type of Wind Vane will record unit vector average direction, standard deviation (Yamartino method),
and direction of maximum gust for a corresponding anemometer channel (Channel 13 corresponds to Channel 1,
Channel 14 corresponds to Channel 2, etc.).
Other Analog channels will record the statistical average, standard deviation, minimum, and maximum. A
selection of Analog Simple records only the statistical average. This setting is useful for reducing the amount of
data transmitted for sensors with no need for the additional statistical information or for sensors with low signal
variance in the reporting period. For example, a user may choose to use Analog Simple for temperature and
barometer readings. The Scale Factor, Offset, and Units will vary according to the sensor model selected in the
channel configuration and on the units of measure selected for the logger.
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The Analog P-SCM channels are compatible with wind vanes and a variety of analog type sensors and require a
corresponding SymphoniePRO Signal Conditioning Module (P-SCM) to be inserted in the logger and the
appropriate P-SCM selected from the SymphoniePRO Signal Conditioning Module (P-SCM) drop-down menu.
A link to a locally-saved PDF of the Sensor Wiring Map is available to the left of the Live Data button.
3.2.3 Sensor Description
The Description field can be used to describe the sensor in up to 20 alphanumeric characters.
A serial number of up to 20 characters can be entered in the Serial Number field. When a serial number is
entered for an NRG #40C or NRG Class 1 anemometer and the PC you are using is connected to the Internet, the
calibration report for the sensor will automatically be downloaded into a Calibration Reports folder. After the
calibration report is downloaded, a link to it will appear below the Serial Number field.
The Height of the sensor should be entered in meters above ground level.
The Boom Bearing field indicates the sensor boom orientation in positive degrees relative to north. It is
recommended to record this value relative to true north, which requires adding the magnetic declination
(http://www.ngdc.noaa.gov/geomag-web/).
In addition to the Boom Bearing field, there is a Vane Mounting Angle field for wind vane channels. Vane
Mounting Angle defines the angle of the “North Mark” on the vane relative to the boom. Zero degrees indicates
the mark is facing away from the boom and tower; 180 degrees indicates that the mark is directly facing the
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boom and the tower. In the rare case of using a vane mounting angle other than 0 or 180, the angle is measured
clockwise starting from the 0 degree alignment example.
An explanation of the Boom Bearing and Vane Mounting Angle is available by hovering over the Vane Mounting
Angle tooltip in SymphoniePRO Desktop Application.
For wind vanes with dead bands, the number of degrees of dead band to the east and west of north should be
indicated in the Dead Band Compensation fields.
Scale Factor and Offset values are entered in SI units.
3.2.4 Signal Type or Excitation
Signal Type and Excitation settings are automatically populated when selecting a sensor from the drop-down
list. Do not change these settings unless you are certain that you are using a sensor that requires a different
setting from the default.
Signal Type choices for counter channels include Coil and Pulsed. When Pulsed is selected, the user can
additonally choose to enable a 12K ohm internal pull-up resistor to generate a 3.3 V pulse from the sensor
output signal. The pull-up is typically utilized for sensors that use switch closures to create the signal. Notice that
when a sensor is selected from the “Load From Defaults” list, the Signal Type is automatically appropriately
configured.
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The Excitation Mode can be set to Off, On, or Pulsed, and the Voltage can be set to either 2.5 V, 5 V, or 12 V,
depending on the channel.
For Analog P-SCM channels, the appropriate SymphoniePRO Signal Conditioning Module (P-SCM) must be
selected from the drop-down menu. The P-SCM selection automatically sets the appropriate logging mode for
the channel.
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3.3 Schedules
Communication schedules are configured on the Schedules screen. SymphoniePRO offers several options for
remote (MetLink) connections. Refer to Appendix C to review the different connection types and choose what’s
appropriate for your situation.
The Load from Logger button retrieves and displays current settings in the iPack. The Save to Logger button
saves all settings on the Schedules screen to the iPack.
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The Display iPack Status button shows the iPack’s current status:
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At the bottom of the iPack Status window are links to view the iPack log file and browse to the log file folder.
Log files provide a record of connections and other iPack events and are described in further detail in Appendix
M.
3.3.1 MetLink Logger Initiated Schedule
The MetLink Logger Initiated Schedule section controls how the logger initiates a connection and identifies the
computer to which connection will be made.
Frequency
Connection frequency can be set to 10 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 6 hours, 12 hours, daily, 2
days, 3 days, 4 days, 5 days, 6 days, or weekly. Setting the connection frequency to Disabled will prevent the
logger from attempting a MetLink Logger Initiated connection, and attempts to initiate a connection from the
logger’s keypad will be ignored.
Time (Logger Local)
The Time field allows the user to select the time of day at which the connection will occur. Time can be edited as
needed and does not need to be at the top of the hour.
If unable to connect successfully on the first attempt, the connection will automatically be attempted again
every 10 minutes up to 5 times.
MetLink connections will remain active for up to one hour or 20 minutes beyond the programmed MetLink
Logger Listening duration, whichever is greater. For example, if the Listening duration is set for 10 minutes, the
iPack will automatically disconnect after 60 minutes. If the Listening duration is set for 3 hours, the iPack session
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will disconnect after 3 hours and 20 minutes. The user can manually end the session sooner or program the
logger to disconnect as soon as automated actions are completed. Closing SymphoniePRO Desktop Application
closes all MetLink connections.
Next
The Next field shows the next date and time at which the logger will attempt a connection based on the current
schedule. The date and time are updated any time the Frequency or Time fields are changed, not just upon
saving to or loading from the logger. However, the updated settings will only take effect after they have been
saved to the logger.
Primary Host Name
The logger will first attempt to connect to the primary host, and if that fails, it will attempt to connect to the
secondary host (if one is specified). The primary host name will typically be in a format similar to
myhost.mycompany.com or it can be an IP address.
Port
The port can be configured to any port number between 0 to 65535. The default port is 30406. Consult your
network administrator to choose a port not already in use.
Test
Clicking the Test button tests the connection between SymphoniePRO Desktop Application and the Primary Host
on the designated port number.
Secondary Host Name
The secondary host name is optional. The secondary host name will be in a format similar to
host.companyABC.com. If left blank, the logger will only attempt connection to the primary host.
Port
The port can be configured to any port number between 0 to 65535. The default port is 30406. Consult your
network administrator to choose a port not already in use.
Test
Clicking the Test button tests the connection between SymphoniePRO Desktop Application and the Secondary
Host on the designated port number.
Enable Diagnostic Check-In
If the Enable Diagnostic Check-In box is checked, basic connection status information is automatically sent to
NRG Systems Technical Support. This information can be useful in diagnosing communication problems.
Test
Clicking the Test button tests the connection between the logger and NRG Systems servers. Please contact NRG
Technical Services (support@nrgsystems.com) to confirm successful receipt of diagnostic information.
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3.3.2 MetLink Logger Listening Schedule
Frequency
Connection frequency can be set to 10 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 6 hours, 12 hours, daily, 2
days, 3 days, 4 days, 5 days, 6 days, or weekly. Setting the connection frequency to Disabled will prevent the
desktop application from allowing an inbound connection, and attempts to initiate a connection from the
logger’s keypad will be ignored.
Time (Logger Local)
The Time field allows the user to select the time of day at which connection will occur. Time can be edited as
needed and does not need to be at the top of the hour.
Duration
Duration is the length of time the logger remains powered up and listening for a connection. The duration can
be set to 1 minute, 10 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 6 hours, 12 hours, or continuous. Longer
listening modes consume additional battery power, so the duration should be set as short as possible but long
enough to establish a successful connection.
MetLink connections will remain active for up to one hour or 20 minutes beyond the programmed MetLink
Logger Listening duration, whichever is greater. MetLink Logger Listening connections can be initiated any time
within the scheduled Listening period, and the connection will continue until manually disconnected or after the
duration described above. For example, if you connect 1 minute before the listening period ends, the connection
will be maintained until you disconnect or the session times out as described above. Closing SymphoniePRO
Desktop Application closes all MetLink connections.
Next
The Next field shows the next date and time at which SymphoniePRO Desktop Application will be able to
attempt a connection to the logger based on the current schedule. The date and time are updated any time the
Frequency or Time fields are changed, not just upon saving to or loading from the logger. However, the updated
settings will only take effect after they have been saved to the logger.
End Time
The End Time defines the specific time at which the MetLink Logger Listening period will end.
Listen Now
The Listen Now button initiates a logger listening session separate from the regularly scheduled connection and
allows SymphoniePRO Desktop Application’s connection to the logger to be tested.
3.3.3 Time Service
The logger’s internal clock is synchronized to UTC time through the internet using an SNTP server or through the
iPack’s GPS. Both of these time synchronization methods are run independently during iPack communication
operations with the SNTP server providing backup if no GPS signal is available.
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Use SNTP
If Use SNTP is selected, the logger will attempt to connect to the SNTP server found in the Time Server field. If
SNTP-based time synchronization has been selected, the logger will attempt to connect to the configured SNTP
server if it has been more than one day since it last successfully communicated with an SNTP server.
Use GPS
If Use GPS is selected, the logger’s internal clock is updated with UTC time provided by the GPS. If the time
adjustment is larger than 60 seconds, an entry is made in the event log.
If both boxes are checked, a GPS time sync will be attempted first, and SNTP will be used if the GPS time sync
fails.
3.3.4 Email Schedule
Frequency
Email frequency can be set to 10 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 6 hours, 12 hours, daily, 2 days,
3 days, 4 days, 5 days, 6 days, or weekly. Setting the email frequency to Disabled will prevent the logger from
attempting to email data files, and attempts to initiate an email from the logger’s keypad will be ignored.
Time
The Time field allows the user to select the time of day at which emails will be sent. Time can be edited as
needed and does not need to be at the top of the hour.
If unable to connect successfully on the first attempt, the connection will automatically be attempted again
every 10 minutes up to 5 times.
SMTP Server
SMTP servers are used to send email from the logger. The SMTP server cannot use SSL or TLS encryption.
Packet-mail users will enter an SMTP server name of smtp.packet-mail.net.
SMTP Port
The SMTP Port is typically port 587 or sometimes port 25. Consult your email service provider to confirm the
correct port to use.
User Name
The User Name is the SMTP user name provided for the iPack’s email account, typically something like “Person”
or “person@companyABC.com.”
Password
The Password is the password associated with this email account.
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Sender’s Email
The Sender’s Email is typically the SMTP user name as a full email address and is the unique email address
assigned to the logger. A valid email address must be entered if email is enabled. This email address will appear
in the “From” field of emails from the logger.
Sender’s Name
The Sender’s Name is typically a descriptive name assigned to the logger. It may contain a site number and/or
geographic location. It will also appear in the “From” field of emails from the logger.
Recipient’s Email
The Recipient’s Email address is the email address to which the logger will send data files.
Recipient’s Name
The Recipient’s Name is the name of the person to whom the logger will email data files.
CC Email
The CC Email address is another email address to which the logger will send data files. This field can be left
blank.
CC Email 2
The CC Email 2 address is another email address to which the logger will send data files. This field can be left
blank.
Subject Line
The Subject Line is the subject line of the email that you receive from the logger and may contain letters,
numbers and other symbols. It should be descriptive of the email contents, such as “Windy Hills Site 12345
SymphoniePRO Data”.
Email Now
The Email Now button initiates a connection to the internet (if not already connected) and prompts the logger
to email any unsent data files. This button is disabled if an iPack isn’t connected.
Note - If there are many unsent data files, it will consume battery power to send them all.
Test Email Settings
The Test Email Settings button attempts a connection to the designated SMTP server, using the settings
entered, to confirm that a connection can be made, but it does not send a data file.
3.4 iPack
To program an iPackGPS or iPackACCESS, the iPack must be attached to a SymphoniePRO that is connected to a
PC running SymphoniePRO Desktop Application.
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The image below shows the iPack screen when the SymphoniePRO is connected to an iPackGPS (2G GSM, 3G
GSM, CDMA, or DoCoMo).
The Load from iPack button retrieves and displays current settings in the iPack. Some types of iPacks do not
require entries in all fields, and therefore some fields will be left blank. The Save to iPack button saves all
settings on the iPack screen to the iPack. The Display iPack Status button shows the iPack’s connection type and
current status. Note that it may take up to 15 seconds to establish communication with the modem. Note that
Modem Status and Network settings cannot be edited via a remote MetLink connection.
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The image below shows the iPack screen when the SymphoniePRO is connected to an iPackACCESS.
3.4.1 Modem Status (iPackGPS only)
State
The State field indicates the current state of the modem.
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Signal Strength
The Signal Strength field indicates the signal strength of the modem from 0% to 100%.
Registration
The Registration field indicates the network registration status of the modem. Possible values are: None, Home,
Registered, Searching, Denied, Roaming, Direct, and Unknown.
Cellular Band
The Cellular Band field identifies the frequency band currently in use or assigned as the only band permitted to
be used by the modem. This field is hidden for types of iPacks for which the frequency band can’t be set to
variable values.
Set
Pressing the Set button brings up a list of frequency bands permitted to be used by the modem, including the
value “Automatic”, which causes the modem to pick the best band available in the region. This function is only
available through a direct (USB) connection between the logger and SymphoniePRO Desktop Application
software.
Note – the iPack status must be “Disconnect” in order to make changes to the cellular band.
Carrier
The Carrier field identifies the wireless carrier currently in use or assigned as the only carrier permitted to be
used by the modem. This field is hidden for types of iPacks for which the carrier can’t be set to alternative
carriers.
Set
Pressing the Set button brings up a list of available wireless carriers in the area permitted to be used by the
modem, including the value “Automatic”, which causes the modem to automatically pick a carrier available in
the region. After pressing the button, it may take around 30 seconds for the modem to finish searching for
available carriers. This function is only available through a direct (USB) connection between the logger and
SymphoniePRO Desktop Application software.
Note – the iPack status must be “Disconnect” in order to make changes to the carrier.
3.4.2 Network Status (iPackACCESS only)
State
The State field indicates the current state of the network connection.
MAC Address
The MAC Address field indicates the Media Access Control (MAC) address of the Ethernet modem.
Network Speed
The Network Speed field indicates the modem speed of the Ethernet modem in milibytes per second.
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Duplex Mode
The Duplex Mode field indicates the Duplex Mode of the Ethernet modem. The possible values are Half-Duplex
or Full-Duplex.
Crossover
The Crossover field indicated whether or not the Ethernet modem is connected via a crossover Ethernet cable.
The possible values are Yes or No.
3.4.3 Network
ISP Username (iPackGPS only)
The ISP Username field is for the username assigned by your wireless carrier for the iPack’s data account. It may
be a 10 digit account number or phone number (CDMA), or it may be left blank (GSM).
WindLinx Username: web
ISP Password (iPackGPS only)
The ISP Password field is for the password assigned by your wireless carrier for the iPack’s data account.
WindLinx ISP Password: web
APN (iPackGPS GSM & iPackGPS 3G only)
The Access Point Name (APN) is required by GSM iPacks.
Windlinx APN: nrg.windlinx.com
SIM PIN (iPackGPS GSM & iPackGPS 3G only)
Security PINs are sometimes required by service providers. This option is only available for GSM iPacks.
Dial String (iPackGPS only)
The Dial String field is automatically populated based on the type of iPack being used. GSM iPacks require a dial
string of *99***1#, and CDMA iPacks require a dial string of #777. Do not change these values.
BGAN M2M Satellite Module Connected (iPackACCESS only)
Check this box when using the iPackACCESS with a BGAN M2M Satellite module. This enables the smart
switching of 12 V output power from iPackACCESS to the BGAN M2M modem for reliable remote operation and
adjusts the iPack’s activity timing to work well with the BGAN M2M device.
Note - Be sure the Modbus Server checkbox is disabled when using iPackACCESS with a BGAN M2M Satellite
module. Enabling Modbus over a satellite connection can result in excessive communications costs!
Enable DHCP (iPackACCESS only)
By default, this box is checked. Leave it checked to use DHCP to automatically assign an IP address to the
iPackACCESS.
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When this box is not checked, you must fill in the fields for iPack Static IP Address, Subnet Mask, and Gateway.
Note - If DHCP is enabled, the IP address assigned to the iPackACCESS may change, which could prevent the
abaility establish a MetLink Listening or Modbus connection. If using DHCP, it is recommended to create a rule for
the router to apply a consistent IP address to the iPackACCESS.
Primary DNS Server
By default, the Primary DNS Server is left open. Do not change this field, unless your ISP requires a specific DNS
server.
Secondary DNS Server
By default, the Secondary DNS Server is left open. Do not change this field, unless your ISP requires a specific
DNS server.
3.4.4 Configuration
Serial Number
The serial number shown in the Configuration section of the iPack screen is the serial number of the iPack.
Model
The model of iPack (e.g., 2G GSM, 3G GSM, CDMA, DoCoMo, ACCESS) is indicated here.
Firmware Version
The firmware version indicated on this screen refers to the iPack’s firmware. An iPack firmware version of 0.60.0
or higher is required for communication with the SymphoniePRO Desktop Application software. An iPack
firmware version of 01.00.00.ifw or later is required for compatibility with the SymphoniePRO logger.
Upgrade iPack Firmware
Opens the Upgrade iPack Firmware window and allows a firmware file (*.ifw) that has been saved on the PC to
be selected and the upgrade initiated with the Start Upgrade button.
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Hardware Version
The hardware version describes the version of the iPack’s assembled main circuit board with electronic
components.
Manufacture Date
Date of manufacture of the iPack.
Modem ID (iPackGPS only)
The Modem ID is the unique identifying number for the modem. This number is what is recognized by a wireless
carrier’s network and is sometimes referred to as an ESN or IMEI number.
3.4.5 GPS
Status
Indicates status of GPS signal.
Latitude
Latitude is shown in decimal degrees (rather than degrees, minutes, seconds). Format will look like: 44.3286110.
Positive numbers are used for northern latitudes; negative (-) numbers are used for southern latitudes.
Longitude
Longitude is shown in decimal degrees (rather than degrees, minutes, seconds). Format will look like: -
73.1100000. Positive numbers are used for eastern longitudes; negative (-) numbers are used for western
longitudes.
Elevation
Elevation of the site above sea level in meters.
Satellites
This field displays the number of acquired satellites.
Start
The Start button enables the GPS to acquire satellites and then update the latitude, longitude, and elevation.
3.4.6 Modbus Server (iPackACCESS only)
Enable Modbus Server
Check this box to enable Modbus functionality on the iPackACCESS. Note that when Modbus is enabled, the
iPack will remain active continunously and it should be connected to a continuously available power source.
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iPack status
iPack on but not
connected to
Internet
iPack transmitting
iPack listening for a
connection
Communication
Data transfer
Data uploading
Data downloading
State
The State field shows the current status of the Modbus server when it
is enabled.
Clients
The Clients field shows the number of Modbus clients currently
connected.
Port
Enter the port for the Modbus server to use. By default, the port is
502.
Use Secure IP Addresses
Check this box to limit Modbus connections to a list of up to 10
allowed IP addresses. When this box is checked, a Modbus Security
section will appear, where you may enter permitted IP addresses.
3.5 SymphoniePRO Logger
Once the SymphoniePRO logger and iPack are programmed, settings can be reviewed on the logger’s display
using the Measurements, Functions, and Configuration menus and their sub-menus as described below.
Shown along the bottom of the logger’s display are the date, time, 12 V analog sensor current, and icons
indicating iPack communication activity, communications to or from the logger, SD card status, and battery
levels. SD card status icons are animated while the SD card is being accessed by the iPack.
Note - Wait until the SD card icon is no longer active before removing the SD card from the logger.
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Battery
Empty battery
Full battery
Battery charging
SD Card
Empty SD card
SD card locked
SD card full
SD card error
[Home][2][1]
1 Logger Status
2 Diagnostics
3 Utilities
[Home][2]
1 Logger Functions
2 iPack Functions
3 iPack Setup Mode
4 Recent Events
3.5.1 SymphoniePRO Logger Measurements Menu
Once the SymphoniePRO logger is programmed, sensor information can be reviewed on the logger’s display
using the Measurements menu [Home][1] by scrolling through each channel using the [Up] and [Down] arrow
keys on the logger’s key pad or by entering the channel number on the key pad. The screen will show the sensor
description, real-time measurment, height, and boom orientation for each channel. Pressing the [Right] arrow
key provides additional channel information such as sensor type, serial number, transfer function .
3.5.2 SymphoniePRO Logger Functions Menu
The SymphoniePRO logger’s Functions menu [Home][2] provides access to several SymphoniePRO logger and
iPack functions through the logger’s keypad. Functions include viewing the logger and iPack status, diagnostics,
GPS connections, initiating a test data transmission (“Connection Test”), and reviewing recent logger and iPack
events.
Logger Functions
Logger functions [Home][2][1] include Logger Status (viewing the Site number, number of saved files, firmware
version, and SD card capacity), Diagnostics (voltage, current, and power supply information), and Utilities
(formatting the SD card, adjusting the display contrast, turning the display off, and resetting the logger).
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[Home][2][2]
1 Connection Test
2 Connection Status
3 Shutdown iPack
4 Reset iPack
5 Disconnect
6 GPS Status
1 Format SD Card
2 Set Contrast
3 Display Off
4 Reset Logger
[Home][2][1][3]
1 Connection Test
2 Connection Status
3 Shutdown iPack
4 Reset iPack
5 Disconnect
6 GPS Status
7 Modbus Status
Logger Utilities
Formatting the SD card [Home][2][1][3][1] after connecting sensors will begin saving valid files from that point
forward and help avoid cluttering the database with empty or test data files.
SymphoniePRO’s display contrast is pre-set at the factory but can be adjusted through the Utilities screen
[Home][2][1][3][2] if necessary. Please note that changes in contrast are temporary. When the display is
powered up again, the default contrast setting will appear. This is to avoid the screen being accidentally set so
that it can’t be read (completely black or completely white). If the display can’t be read, reset the contrast as
follows: If no keypad security PIN is present, press [Home][2][1][3][2], then press the up or down arrow until
you can see the screen correctly. If a keypad security PIN is present, press [Home], enter the PIN, and then press
[2][1][3][2] followed by the up or down arrow until you can see the screen correctly.
Pressing [Home][2][1][3][3] will turn the logger’s display off.
Pressing [Home][2][1][3][4] will reboot the logger.
iPack
If no iPack is connected, or if a connected iPack has a dead battery, no “i” icon will be displayed, and “iPack
unavailable” will be shown on the logger’s screen. If an iPack is connected and powered up, the iPack activity
icon will show on the logger’s display to indicate the iPack is on.
If the iPack is idle or powered off, going to the iPack menu [Home][2][2] will initialize the iPack. It may take up
to a minute for the iPack to intialize and warm up. The screen will display the iPack’s current status throughout
this process.
iPackGPS iPackACCESS
iPack functions [Home][2][2] include Connection Test (Initiate Primary, Initiate Backup, MetLink Listen, MetLink
Diagnostic, Send via eMail, and SNTP Time Update), Connection Status (shows status information for detected
connection type, including modem staus, network status, and MetLink status), Shutdown iPack (closes all open
connections, disconnects from internet, and turns off the iPack), Reset iPack (reboots the iPack), Disconnect
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[Home][2][2][1]
1 Initiate Primary
2 Initiate Backup
3 MetLink Listen
4 MetLink Diagnosis
5 Email No File
6 Email One File
7 Email All Files
8 SNTP Time Update
(ends any current connection, e.g. MetLink, email, Modbus), GPS Status (shows GPS signal status, latitude,
longitude, altitude, and number of acquired satellites), and Modbus Status (Modbus server status and number
of clients connected).
iPack Communications Testing
Caution
Test calls/data connections should always be performed both before and after installing an iPack in the field.
The Connection Test function [Home][2][2][1] allows pre-installation or on-site verification of iPack
communications. Note that communication tests may also be initiated from SymphoniePRO Desktop, as
described in section 3.3.
To test the MetLink Initiated Connection from the logger, go to Initiate Primary [Home][2][2][1][1]. The logger
will force a connection to the Primary Host, as programmed in the MetLink Logger Initiated Schedule. Initiate
Backup [Home][2][2][1][2] will force a connection to the Secondary Host. To successfully establish a connection
with either host, the host PC must be powered on and have SymphoniePRO Desktop Application running. It may
take a few minutes to establish a connection. The logger screen will update with the status of the connection.
End the test by shutting down the iPack [Home][2][2][3].
To test the MetLink Listening Connection from the logger, go to MetLink Listen [Home][2][2][1][3]. The logger
will enter MetLink Listening mode and will accept connections from a PC. Information on initiating a MetLink
Listening connection in SymphoniePRO Desktop is in section 5.1.5.
Selecting MetLink Diagnosis [Home][2][2][1][4] will initiate a diagnostic check-in to the NRG Technical Services
server. This feature may be helpful if you are unable to successfully complete a MetLink Initiated connection.
There are three options for forcing an email from SymphoniePRO. Selecting Email No File [Home][2][2][1][5]
will send a test email with no data attached using the programmed SMTP settings. Selecting Email One File
[Home][2][2][1][6] will send the most recent data file by email. Selecting Email All Files [Home][2][2][1][7] will
force any unsent *.RLD files saved in the SymphoniePRO’s internal memory to be sent to the email address(es)
programmed in the Schedules section of SymphoniePRO Desktop Application.
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If no antenna is attached, or the data transmission can’t be completed, the iPack will attempt to connect
another 5 times. If none of those attempts are successful, no further attempts to connect will be made until the
next scheduled time configured in the logger or another Connection Test is initiated. The logger will also ignore
attempts to establish a MetLink connection or test connections if the MetLink (Logger Initiated or Logger
Listening) schedule is set to Disabled in the Schedules screen. If the email frequency schedule is set to Disabled
in the Schedules screen, the logger will not attempt to email.
If an SNTP server was programmed for the SymphoniePRO’s Time Service, the logger time can be updated using
SNTP Time Update [Home][2][2][1][6].
Connection Status
Connection Status [Home][2][2][2] provides information about the iPack status, the modem or Ethernet status,
network status, and MetLink status. The iPack Status screen appears first, and you can view the other screens by
pressing the right arrow on the logger keypad.
On the iPackGPS, the Modem Status screen includes information about the type of cellular network (e.g. 3G or
CDMA), the current modem activity, the antenna signal strength, the cellular band, and the carrier.
On the iPackACCESS, the Ethernet Status screen displays the connection status and connection type (e.g. Full
Duplex or Half Duplex).
The Network Status screen displays the IP address assigned to the iPack (whether a static or dynamic IP) and the
DNS server.
The MetLink Status screen displays the iPack’s current MetLink activity, amount of data being transmitted and
received, and the number of clients connected.
The GPS Status screen [Home][2][2][4] displays the latitude, longitude, altitude and the number of acquired GPS
satellites. The latitude and longitude are shown in degrees and decimal minutes (rather than in degrees,
minutes, and seconds).
Caution
Failure to connect the GPS antenna will cause the location tracking and/or GPS time sync functions to spend
up to 2 minutes searching for a GPS signal, consuming battery power unnecessarily.
iPack Setup Mode
Enabling iPack Setup Mode [Home][2][3] forces constant 12V power from the iPack and disables any scheduled
actions (MetLink, email) for 30 minutes or until disabled (if sooner than 30 minutes). This feature is useful when
configuring a BGAN satellite antenna with iPackACCESS.
Recent Events
The Recent Events screen [Home][2][4] lists the 15 most recently recorded events for the SymphoniePRO logger
and iPack including successful calls, remote firmware updates, or clock adjustments. The [Up] and [Down] arrow
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(iPackACCESS)
(iPackGPS)
[Home][3][3]
[Home][3][4]
[Home][3][2]
[Home][3][1]
1 Site
2 Location
3 Logger Config
4 SD Card Memory
1 Stats Period
2 Physical Channels
1 MetLink Initiated
2 MetLink Listening
3 Email Schedule
4 Time Service
1 iPack Config
2 Network Config
3 Modem Config
1 iPack Config
2 Network Config
3 Modbus Config
4 Modbus Security
keys can be pressed to scroll through numbered logger and iPack events. The most recent events are displayed
first. The numeric keypad can be used to enter a number to jump to a particular event. All events are recorded
in the data file. A comprehensive list of SymphoniePRO logger events and iPack events and their definitions can
be found in the Troubleshooting section (Appendix B) of this manual.
3.5.3 SymphoniePRO Configuration Menu
The SymphoniePRO’s Configuration menu [Home][3] provides a way to view settings programmed in the
SymphoniePRO Desktop Application for the SymphoniePRO logger and iPack using the logger’s display and
keypad. Reviewing the settings found in the software can be useful if a laptop running SymphoniePRO Desktop
Application is not available.
The logger’s Configuration menu is structured like the Instruments section of the Desktop Application software
and provides the same settings information found on the Logger, Channels, Schedules, and iPack screens in the
software.
Within the Configuration menu, selecting a number on the keypad and then using the arrow keys allows
navigation through the corresponding screens and settings in SymphoniePRO Desktop Application. Note that
these settings are read-only in the logger interface and can only be changed by connecting the logger to a PC
with SymphoniePRO Desktop Application.
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The Logger Config [Home][3][1][3] menu contains useful details about the data logger, including the serial
number, firmware version, and manufacture date.
The Physical Channels [Home][3][2][2] menu displays a list of which sensor has been cofigured in each channel
and details of each sensor’s configuration, including height, boom orientation, scale, offset, and serial number.
The Schedules [Home][3][3] menu provides configuration details for each communication type (MetLink
Initiated, MetLink Lisetning, Email), including the frequency and the date and time of the next scheduled
connection.
The iPack Config [Home][3][4][1] menu contains useful details about the iPack, including the serial number,
firmware version, manufacture date, and modem ID.
The Network Config [Home][3][4][2] and Modem Config [Home][3][4][3] menus provide additional details
about the cellular settings.
3.6 Office Testing
Before heading out to the field, you should verify that all equipment is working as expected. Make sure all
equipment has the latest firmware version and that you are using the latest version of SymphoniePRO Desktop
Application. Updates can be found on the NRG Systems website in the Technical Services section under
Software Downloads: http://www.nrgsystems.com/technical-support/software
Why It Is Important
Office testing your SymphoniePRO system prior to installation in the field will save you time and money.
Communication capabilities rely on perfect coordination between device programming and accounts in addition
to ISP and network/firewall settings – if these are not set up correctly, the system will not communicate.
In the event you find a problem during office testing, SymphoniePRO Desktop Application’s test buttons, event
logs, and communications logs can be helpful in troubleshooting connection issues.
Note - Any connection test features disabled in SymphoniePRO Desktop Application will not be available from the
logger’s menus.
What You Will Need
If you haven’t done so already, read the rest of this manual, paying particular attention to the chapter covering
Field Installation. If you are ready to begin office testing your SymphoniePRO system, you should have already
completed the pre-installation configuration tasks described previously in this chapter.
You’ll also need a few test sensors with cables, the field wiring panel and related hardware, a USB cable, an SD
card, the antenna(es) included with your iPack, any cables or connectors used with your iPack, a Phillips head (+)
screwdriver, and a computer running the latest version of SymphoniePRO Desktop Application.
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3.6.1 Connecting the Wiring Panel to the Logger
Connect the wiring panel to the SymphoniePRO logger using the 62 pin cable connector. Use the thumbscrews
to secure the connection at both ends. Once the wiring panel is connected, you may use the sensor wiring
diagram in section 4.5.2 to connect a few test sensors.
3.6.2 Testing Remote Communications
We recommend performing a communications test when using the iPack to ensure that your connections are
working as expected before heading to the field. Be sure you are in a location with coverage and that the
antenna is connected. Also make sure that the frequency for the connection mode you wish to use (MetLink or
Email) is not set to Disabled on the Schedules screen.
Performing a “Connection Test” through the Functions menu ([Home][2][2][1]) allows you to test different
aspects of the communications. After the test is completed, verify that the raw data file was received by the
intended recipient(s).
A good first test is MetLink Diagnosis [Home][2][2][1][4]. This test verifies that the system can connect to a
fixed IP address at NRG Systems. The logger’s display will show a series of status messages followed by the
transfer and receipt of bytes of information. The number of clients will go from 0 to 1. The system will then
disconnect, and the number of clients will go back to 0.
If the system is set up to send data via email, use Email No File [Home][2][2][1][5] or Email One File
[Home][2][2][1][6] to verify that the modem and email functions are working well. Initiate Primary
[Home][2][2][1][1] verifies that the logger can connect to the assigned IP address behind your company’s
firewall and communicate with SymphoniePRO Desktop Application. MetLink Listen [Home][2][2][1][3] puts the
logger in listening mode so that a test connection can be attempted with the SymphoniePRO Desktop
Application. When a successful MetLink connection is made, you will see the client count increase.
SymphoniePRO Desktop Application is designed with many features for testing the various types of connections
SymphoniePRO can utilize. The Listen Now, Email Now,Test Email Settings, and Test buttons on the Schedules
screen can be used to verify and troubeshoot any connection issues. The Display iPack Status button can be
found on both the Schedules screen and the iPack screen, and a log of the current iPack’s connection can be
obtained by clicking View log file at the bottom of the iPack Status screen.
3.6.3 Reading a Raw File
Read the raw file sent during the test call to confirm that sensor configurations are correct. You can do this by
choosing Import Raw Logger Data files (*.RLD) from the File menu and then use Data Export in the Site Utilities
screen to export the data in *.txt format for viewing in Excel, Notepad, etc.
Data File Format
File name format is as follows: SSSSSS_YYYY-MM-DD_HH.MM_FFFFFF.rld
SSSSSS = 6 digit site number
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YYYY-MM-DD = Year, Month, Day that the file was created by the logger.
HH.MM = Hour and minute (24-hour time) that the file was created.
FFFFFF = 6 digit file number
To look at sensor measurements, go to the folder where raw files (*.RLD) are stored, and double click to open up
QuickView.
Data File Size
Unlike past Symphonie data loggers, the size of a SymphoniePRO data file is variable depending on how much
data is being collected.
The maximum file size is 128 kb. If the logger is collecting more than 128 kb of data per day, it will break the
day’s data into multiple files. For example, if “Stats & Samples” is selected to collect one-second data on a
particular channel, the amount of data being stored will increase greatly, pushing the data recorded over 200 kb.
In the case where 200 kb of data were recorded in a day, two files would be sent: one 128 kb file and one 72 kb
file.
See Section 3.1.1 for more details on data file size and the data logger’s memory.
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CHAPTER 4 FIELD INSTALLATION
This section covers the steps for installing a SymphoniePRO system in the field.
4.1 Tools Required
o diagonal wire cutters to trim sensor wire leads
o wire strippers to strip sensor cables if necessary
o 7/16 inch nut driver or wrench
o 5/16 inch nut driver for hose clamps, mounting screws (PV and logger)
o 1/2 inch open-end wrench to tighten ground rod acorn nut
o 1/4 inch nut driver for sensor terminals
o 3/8 inch nut driver or wrench for grounding post nut
o electrical tape
o small flat blade NRG screwdriver (included with logger) for sensor wires
o Phillips head screw driver for PV terminals
o 5/16 inch open end wrench
o drill to tighten hose clamps - optional
o tin snips to cut excess hose clamp - optional
o plumbers putty or similar product for sealing shelter box wire pass-throughs - optional
4.2 Site Grounding Recommendations
Review the grounding information in Appendix G for information regarding proper earth grounding and lightning
protection.
Caution
The copper clad ground rod provides an electrical path for static electricity that builds up on the sensors to
dissipate to ground. Failure to use proper grounding protection can damage the equipment and will void the
warranty.
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4.3 Installing SymphoniePRO + iPack in Shelter Box
4.3.1 Installing Hanging Bracket
The hanging bracket must be connected to the back of the iPack (or to the back of the SymphoniePRO logger in a
stand-alone configuration). Use the long screws included with the iPack and a 5/16 inch nut driver to connect
the hanging bracket to the back of the iPack so that the wider parts of the bracket holes are oriented down, and
the sides of the bracket extend away from the iPack rather than towards it.
4.3.2 Mounting Shelter Box to Tower
The shelter box is shipped with mounting screws that hold the hanging bracket and wiring panel. Also included
are some adhesive metal disks (to stick on the outside of the shelter box for magnetic antenna mounting) and
some black plastic grommets (to place in the holes for the wires in the bottom of the shelter box).
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If the screws aren’t already installed in the shelter box, install them now before mounting the shelter box on the
tower.
Then install the black plastic grommets, and stick the adhesive metal disks on the top of the shelter box where
the antennas will be mounted.
SymphoniePRO’s shelter box is designed to be rugged and durable to ensure long-term survival in the elements
and to protect the logger from ice falling from the tower above it.
The shelter box should be mounted in a location that is easy to access and at a height above maximum annual
snow accumulation. For tilt-up towers, you must also consider its position when the tower is tilted down and
when the gin pole is in use. It may be easiest to mount the shelter box after the tower is tilted up and then
install the wiring panel. It is recommended that you first install the wiring panel in the shelter box and connect
the sensor wires before installing the SymphoniePRO and iPack. It is recommended that you do not install the
SymphoniePRO and iPack in the shelter box until the very end of the installation process (after the tower is
raised and secured).
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Mounting on Tubular Towers
Thread the large (size 164) band clamps through the outer slots of the brackets on the back of the shelter box.
Wrap the band clamps around the tower and secure with a 5/16” hex nut driver. A drill with a driver attachment
will speed up the band clamp tightening process.
Then hang the wiring panel in the shelter box by inserting the shelter box’s 4 lowest mounting screws through
the holes in the wiring panel bracket, sliding it to the left, and then tightening the screws to secure it.
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Mounting on Lattice Towers
Thread the two band clamps (size 36) through the inner slots on the brackets on the back of the shelter box.
Wrap hose clamps around tower and tighten the band clamps with a 5/16” hex nut driver. A drill with a driver
attachment will speed up the band clamp tightening process.
Then hang the wiring panel in the shelter box by inserting the shelter box’s 4 lowest mounting screws through
the holes in the wiring panel bracket, sliding it to the left, and then tightening the screws to secure it.
4.4 PV Panel Mounting
SymphoniePRO’s 15 Watt PV panel and mounting bracket (NRG part #9112 for tubular towers; NRG part #9111
for lattice towers) should be mounted facing south in the northern hemisphere, and north in the southern
hemisphere, to maximize sun exposure.
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Mounting bracket
Angle
bracket
Attach the mounting bracket to the back of the PV panel using the 4 small screws:
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Put the angle bracket against the tower with the longer edge on top, thread the hose clamps through the outer
slots of the angle bracket as shown below, and tighten securely. Use inner slots for lattice tower.
Put a washer on each long bolt. Align the holes in the
mounting bracket with the upper holes (closest to the tower)
of the angle bracket, and insert one of the long bolts. Add a
washer and nut to the other end, and tighten using a 7/16”
wrench.
Adjust the PV panel’s mounting bracket angle according to
latitude to optimize solar radiation and shedding of snow
and ice, and install the second bolt in the holes to set the
desired angle. Add a washer and nut to the other end, and
tighten using a 7/16” wrench.
When installing the PV panel, select a location that will
minimize shading. Even the shade from a cable can greatly
reduce the output of a PV panel. Coil and secure extra cables
with electrical tape to prevent them from flapping in the
wind.
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Connection Point
Do
Do NOT
Functional Notes
PV Terminals
Do…connect PV panels, DC
power sources between 14 and
28 V DC
Do NOT…connect power
sources in excess of 28 V DC,
including large PV panels
The PV terminals will charge the
iPackGPS’s internal battery; the
PV terminals will NOT charge an
external battery.
External Battery Terminals
Do…connect 12 V battery
and/or external charge
controller up to 14.3 V DC
Do NOT…connect PV panel or
power sources in excess of 14.3
V DC
The external battery terminals
are an input only, an external
battery will NOT be charged
from the iPackGPS through
these terminals nor will the
internal iPackGPS battery.
Grounding Post
Do…connect to wiring panel
grounding post.
Do NOT…leave disconnected or
connect other wires such as
shields.
This terminal will help provide
protection from electrostatic
discharge for the iPackGPS and
logger.
Additional power may be required depending on number and type of sensors. External power terminals are
available on the iPack for this purpose.
Note - Please review the following table to verify correct connections.
4.5 SENSOR CONNECTIONS
When using the SymphoniePRO-26 wiring panel, it is recommended that
you first install the wiring panel in the shelter box and connect the
sensor wires before installing the SymphoniePRO and iPack. The wiring
panel is mounted to the shelter box by inserting the shelter box’s 4
lowest mounting screws through the holes in the wiring panel bracket,
sliding it to the left, and then tightening the screws to secure it.
Caution
Make sure that the wiring panel’s ground wire is connected to the
earth ground rod before connecting sensor wires! The earth ground
wire should be trimmed to the required length to reach the ground
rod, and excess wire should not be rolled up or coiled.
When using the SymphoniePRO-16
wiring panel, it will be easier to
connect the sensor wires to the
wiring panel before plugging the
wiring panel onto the logger.
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4.5.1 Wiring Sequence
Pass sensor wires through the black plastic grommets in the bottom of the shelter box.
All wires coming down the tower and into the shelter box should be secured to the tower below the shelter box
and then brought back up, to form a drip-loop, before entering the shelter box.
Sensor wires should be stripped to expose only 5 mm (1/4 inch) of bare wire. Stripping off more insulation could
allow the wires to touch and cause an electrical short. If using standard NRG Systems sensor cables, you may
need to trim off some of the exposed wire.
Note - Labeling sensor wire ends with either the sensor name or its intended channel number during sensor
installation will minimize confusion and speed up the wire connection process. Connecting the bottom row of
sensors to the wiring panel first may make installation easier.
Connect sensor wires to the field wiring panel according to the connection diagram (see below) using the
following sequence for each sensor:
1. Touch the shield wire to the wiring panel’s grounding post, and connect it to the SHD (shield) terminal.
2. Connect the sensor ground wire (typically black wire) of the sensor to the “GND” terminal of the
appropriate channel’s input.
3. Connect the signal (white or clear) wire to the “SIG” (signal input) terminal.
4. For sensors with three terminal ONLY (such as vanes or anemometers requiring 2.5 V, 5 V, or 12 V
power), connect the red wire (excitation/power) to the “EXC” terminal.
After all sensors and the logger have been connected to the wiring panel:
Confirm correct wiring by reviewing each sensor channel on the logger’s display.
Coat the wiring panel’s terminal screws with an anti-corrosive product (such as PreserveIT P100L from
Caig Labs or Vaseline petroleum jelly).
Once you have completed wiring, use plumber’s putty to seal around wires entering the shelter box.
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4.5.2 Connection Diagram
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4.5.3 Install in Shelter Box
To install the assembled SymphoniePRO logger and iPack to the
shelter box, insert the shelter box’s mounting screws through the
holes in the hanging bracket and slide down to secure. Tighten the
screws before leaving the installation site.
4.5.4 Connecting Wiring Panel to Logger
For the SymphoniePRO-26 wiring panel, connect the 62 pin cable
assembly connector to the logger. It should be securely screwed
down using the thumb screws. Protect the pins by aligning the connector well before inserting, and avoid
plugging in the connector at an angle. Once it is secured to the logger, plug it into the wiring panel.
(26 Channel Wiring Panel) (16 Channel Wiring Panel)
For the SymphoniePRO-16 wiring panel, no cable assembly is required; directly connect the wiring panel to the
DB62 connector on the logger.
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4.5.5 Connecting PV Panel to iPack
Connect the blue PV wire to the iPack’s ground (-) terminal, and connect the red wire to the iPack’s (+) terminal.
4.6 LOGGER START UP
If you haven’t already done so, install the logger’s D-cell batteries and verify the logger and iPack configurations
and sensor settings as described below.
4.6.1 Checking Logger Status
Logger Status (viewing the number of saved files, firmware version, and SD card capacity) can be checked
through the logger’s Functions menu [Home][2][1][1]. Voltage information and logger internal temperature can
be viewed through the Diagnostics menu [Home][2][1][2]. The Utilities menu [Home][2][1][3] can be used to
format the SD card, adjust the display contrast, and turn the display off.
The logger may beep if there are sudden changes in current. The 12 V sensor supply current can be seen in the
status line of the logger’s display.
4.6.2 Checking Logger Measurements
Once the SymphoniePRO logger is programmed, sensor readings and settings can be reviewed in the logger’s
Measurements menu [Home][1] by scrolling through each channel using the [Up] and [Down] arrow keys.
Pressing the [Right] arrow key provides additional channel information such as raw instantaneous
measurement, measurement height, and angle of installation.
Disabled channels will be skipped over, and channels can be directly accessed with numeric keys.
4.7 CHECKING IPACK STATUS
iPack menu functions [Home][2][2] include Connection Test (MetLink Initiate, MetLink Listen, MetLink
Diagnostics, Send via eMail, and Send via FTP), Connection Status (Modem Status, Network Status, MetLink
Status, and eMail Status), Shut Down, GPS Status (latitude, longitude, and altitude), Provision CDMA, and
Modbus Status. Within the Connection Test menu, various connection-related actions can be selected. After
selecting an action, pressing the [Right] arrow key provides status information (Modem Status, Network Status,
MetLink Status, and Email Status). These same status information screens are also available through the
Connection Status menu function [Home][2][2][2].
Caution
Test calls/data connections should always be performed both before and after installing an iPack in the field.
If no iPack is connected, or if a connected iPack has a dead battery, no “i” icon will be displayed, and “iPack
unavailable” will be shown on the logger’s screen. If an iPack is connected and powered up, the iPack activity
icon will show on the logger’s display to indicate the iPack is on, and an icon indicating iPack 12 V battery status
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will also be shown in the lower right corner of the logger’s display. Without an iPack connected, the battery icon
represents the D-cell batteries.
The Recent Events screen [Home][2][4] lists events for the SymphoniePRO logger and iPack including firmware
updates and clock adjustments. The [Up] and [Down] arrow keys can be pressed to scroll through numbered
logger and iPack events. The most recent events are displayed first. Using the numeric keypad, the user can
enter a number to jump to a particular event. A comprehensive list of SymphoniePRO logger events and iPack
events and their definitions can be found in the Troubleshooting section (Appendix B) of this manual.
4.8 DATA VERIFICATION
SymphoniePRO can be configured to send both statistical data and raw sampled data. *.RLD files contain
averages of the raw counts, voltages, and currents (at the specified averaging interval), channel configuration
information, logger events, and logger and iPack diagnostic information. If the logger is configured to collect raw
sampled data, 1 second sampled channel measurement data will also be included in the *.RLD file. However, 1
second sampled data must be processed separately using Process Raw Sample Data in the Site menu.
After performing a test connection, download *.RLD files and browse to the folder where raw (*.RLD) files are
stored, and double click to open a few of them using QuickView to make sure data stored on each channel looks
normal.
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4.9 BEFORE LEAVING SITE CHECKLIST
• Desiccant
• Battery levels
• Sensor connections verified
• Sensor currents verified
• Change SD card
• Grounding
• Access/keypad lockout code and encryption code written down
• Saved configuration file
4.10 SITE VISITS
4.10.1 Recommended Tools and Supplies
• diagonal wire cutters to trim sensor wire leads
• wire strippers to strip sensor cables if necessary
• 7/16 inch nut driver or wrench
• 5/16 inch nut driver for hose clamps, mounting screws (PV and logger)
• ½ inch crescent wrench to tighten ground acorn nut
• ¼ inch nut driver for sensor terminals
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• 3/8 inch nut driver or wrench for ground stud nut
• electrical tape
• small flat blade NRG screwdriver (included with logger) for sensor wires
• Phillips head screw driver for mounting plate, PV terminals, iPack screws
• drill to tighten hose clamps - optional
• tin snips to cut excess hose clamp and ground wire – optional
• extra desiccant pack
4.10.2 Routine Site Visit Checklist
A routine site visit should include the following activities:
1. Check sensor readings to assess sensor condition. Readings that vary widely with expected norms may
indicate a sensor malfunction. Press [Home][1], then [Up] or [Down] to scroll through the sensors.
2. Check the logger’s clock (time and date are displayed at the bottom of the home menu screen). Correct the
clock, if needed (remember the clock is set to Standard time). Loggers connected to an iPack that is configured
for Time Service will be automatically updated via SNTP or GPS; there should be no need to adjust the clock
manually.
3. Press [Home][2][1][2] to view internal and iPack battery voltages and 12 V sensor current level. Press the
[Right] arrow key to view the D-cell battery voltage and additional internal diagnostic voltage readings. Press the
[Right] arrow key again to view analog reference voltages.
4. If D-cell battery status shows low battery voltage, replace D-cell batteries one at a time. Use only alkaline Dcells, IEC type LR20. If the iPack battery is low (i.e. below 11 V) but it is under 2 years old, contact NRG Systems
for troubleshooting assistance. Please be prepared to provide all diagnostic voltage and current readings. If the
iPack battery is low and the battery is more than 2 years old, it may need to be replaced.
5. If an SD card is installed, pull the SD and label it with the date and site number. The SD card should not be
pulled while the SD card is being accessed by the iPack (the SD card icon will be animated).
6. Insert and format a new SD card [Home][2][1][3][1].
7. Check SD card status [Home][2][1][1].
8. If any condensation is noticed inside the enclosure, replace the desiccant pack with a fresh one from a sealed
package.
4.10.3 Cleaning
If it should become necessary to clean the SymphoniePRO data logger, use a cloth slightly dampened with water
and wipe clean. Do not use solvents. Never submerge the unit.
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CHAPTER 5 SYMPHONIEPRO DESKTOP APPLICATION
5.1 Home Screen – Fleet View
5.1.1 Map Pane
The map pane shows all of the sites with valid latitude and longitude information as pinpoints on a map (satellite
view). The map may be navigated by using the mouse to pan (click and drag) and zoom (scroll), but custom zoom
locations are lost whenever the screen is exited. The pane may be adjusted in height by dragging the
intersection of the bottom of the map and the top of the site list. The pane may be hidden entirely by rightclicking anywhere on Home screen and choosing Hide Map. Hide Map can also be selected from the Options
menu. The hide map setting is saved and is persistent across sessions.
Double clicking a site pinpoint will bring the user to the site screen for that site. Single clicking on the site causes
the corresponding site row to become highlighted, allowing the user to locate a site in the list using the map.
Hovering over the pinpoint shows the same information for the site (Site, Location, Last Connection, etc.) as
shown below in the site list.
5.1.2 Site List
The site list shows the valid site database files found by the software. When a connection is detected, the logger
Connection Status icon for the site corresponding to the equipment turns green.
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The upper right corner of the logger connection icon may show a small lock to identify the logger as locked or a
clock symbol to indicate that automated actions are enabled. If there is no existing site or multiple sites
corresponding to the connected equipment, then a new site row is created as a “new instrument row” for
accessing the connected equipment.
Each site row contains multiple columns of information relevant to the high level management of the site or
equipment. The rows may be sorted by the user by any of the columns, and the order of the columns can be
changed by dragging the column header. The tooltip for each row contains the full path and file name for the
associated site file (if applicable) as well as the connected logger serial number (if applicable).
This allows the user to always uniquely identify any row in the list. Right-clicking on any Project site in the Fleet
View list provides the option to edit the site’s remote connection settings, view site or logger information,
delete the site, refresh the site list, export the site list, hide the map, or display the connection times using the
PC’s local time (instead of the site’s local time).
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Project
This column contains the project name for the site. This is listed as the first column as it is intended to be used in
sorting to group related sites together.
Location
This column contains the site number, site name, and site location.
Instrumentation
The Instrumentation column contains the serial numbers and firmware versions of the site’s logger and iPack.
Data
This column contains the start date and end date for the data in the database. The start date represents the
earliest timestamp (and the end date represents the most recent timestamp) of any data point for that site.
Last Connection
The Last Connection column indicates the last date and time that a connection was made. The iPack battery
voltage at the time of the connection is also displayed. By default, the connection time is shown in the logger’s
local time.
Next Connection
The Next Connection column indicates when the next remote connection opportunity or attempt is expected,
along with the connection type and duration (e.g. Connected: USB, Listens Continuously, Listens for [<60] min,
Listens for [≤ 12] hours, MetLink Logger Initiated.) By default, the connection time is shown in the logger’s local
time. The next connection time and type is based on the communication schedule settings, which are stored in
both the site file and logger.
Connection Status
The logger connection icons above are shown in the Connection Status column and indicate the status of
connections for sites already established in SymphoniePRO Desktop Application. Active connections are
displayed in green. Clicking on an inactive connection icon will attempt to establish a connection. Putting the
cursor over the green icon will display the connection type, and clicking the icon during an active connection
brings up more detail on the connection status and provides a disconnect button to terminate the connection. If
automated data file downloads or firmware upgrades are enabled, the icon will show a small clock symbol in the
upper right corner. A small padlock symbol will be shown in the lower left corner if the logger is locked.
Double-clicking a site from the site list opens the Site Utilities screen for that site if the logger is not currently
connected. If the logger is connected, the Logger screen will open.
MetLink Monitor
The MetLink Monitor is a small application which runs in the background and can be viewed from the Windows
system tray (notification area at lower right of your computer screen).
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The monitor starts when SymphoniePRO Desktop Application is launched and closes when the main application
closes. The MetLink Monitor acts as an interface which manages connections between the main application and
connected loggers. The MetLink Monitor icon looks like two arrows which symbolize two way communications.
The MetLink monitor can be used to view the status of active logger connections. The monitor contains
information similar to what can be found on the Home Screen- Fleet View screen (Site Number, 12 V battery
voltage) and Logger screen (Site Description, Logger Serial Number), and iPack screen (iPack Serial Number and
Firmware Version) in SymphoniePRO Desktop Application.
5.1.3 Application Update Notifications
An orange box with a flag will appear to the left of the File menu in the upper right corner of the SymphoniePRO
Desktop Application screen if there are any new iPack or logger firmware revisions that have not been
downloaded to your PC yet or if there is a software update available.
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Clicking on the flag opens the SymphoniePRO Application Updates window, which can also be accessed at any
time by clicking Help>Application Updates. This window displays the iPack and logger firmware versions and
software updates available to download.
Press the download button next to any of the firmware options, and it will download to the Firmware path on
your PC. A link to the firmware folder will appear after the download is complete. It is important to keep
firmware up to date on all loggers and iPacks for the best functionality. Descriptions of ways to upgrade the
firmware on a logger and iPack are given in sections 3.1.5, 3.4.3, 5.3, and 5.6.
5.1.4 File Menu
The File menu is in the upper right corner of every SymphoniePRO Desktop Application screen. The Create
Instrument Configuration File (*.LGR) and Edit Instrument Configuration File (*.LGR) options are only
accessible from the Fleet View screen.
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Import Raw Logger Data Files (*.RLD)
The Import Raw Logger Data Files (*.RLD) selection [File> Import Raw Logger Data Files (*.RLD)] opens a dialog
box and allows selection of one or multiple *.RLD files for import to the database. *.RLD files contain both
statistical and raw 1-second data (if utilized).
If files from a site have not been previously imported, a message will appear asking if you want to create a site
file.
A progress bar is displayed showing the files as they are imported:
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During the import process, other messages may be received such as requests to enter an encryption key or
create a new sensor history entry when a change from a prior configuration is detected. When the import is
completed, the software will display this screen:
Settings
The Settings selection (from the home screen File>Settings) brings up a screen to configure the working
directories for Site Files, Exports, Logs, Raw Logger Data Files, Reports, and Firmware Files. These paths are the
locations on your computer that the software will point to when saving or opening these different types of files.
You will see the working directory path and can either edit the path or browse to a new location by clicking on
the box with three dots to the right of the path field. The Open Folder button next to each field allows you to
open the current directory location.
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The Settings window also has an option to change the language displayed in the software. The default language
is English. Other available languages are Chinese, Spanish, and Portuguese. To change the language, select it
from the drop-down list.
View Application Log
The File>View Application Log selection opens a text log file which tracks the user’s interactions with
SymphoniePRO Desktop Application. The View Application Log is a diagnostic tool that can be helpful in
troubleshooting software error messages. The log opens in your designated text editor (e.g. Notepad or
WordPad) and can be saved as a text file and emailed to NRG Systems Technical Support.
Create Instrumentation Configuration File (*.LGR)
The File>Create Instrumentation Configuration File (*.LGR) selection opens the Instrument Configuration File
Editor. This feature allows Logger, Channels, Schedules, and iPack settings to be preconfigured and saved into a
file without being connected to a logger. Creating configuration files in this way can be useful for sharing similar
settings across multiple SymphoniePRO systems.
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Press Save File to save the configuration as an *.LGR file that can be loaded onto a logger at a later time (see
Section 5.1.8).
Edit Instrumentation Configuration File (*.LGR)
The File>Edit Instrumentation Configuration File (*.LGR) selection allows editing of an existing configuration file
in the Instrument Configuration File Editor without being connected to the logger.
5.1.5 Options Menu
The Options menu is in the upper right corner of SymphoniePRO Desktop Application’s home screen. These
options may also be accessed by right-clicking anywhere on the Fleet View screen.
MetLink Initiate
The MetLink Initiate selection (Options>MetLink Initiate) allows the user to enter an IP address for a MetLink
Logger Listening connection to any site and use the Connect button to establish the connection. This connection
type requires the iPack have a SIM card with a public static IP address, and for the logger to be scheduled for
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MetLink Logger Listening at the time the connection is initiated. The following screen will show when MetLink
Initiate is selected:
Refresh Site List
The Refresh Site List selection (Options>Refresh Site List) reloads all information from site files and detects any
changes to a site or addition of a new site.
Hide Map
The map pane may be hidden entirely by the user by right-clicking anywhere in the home screen and selecting
Hide Map, or by selecting Hide Map from the Options menu (Options>Hide Map). The map will remain shown
or hidden each time the software is used until the user changes it.
Export Site List
The details for all sites shown on the Fleet View can be exported to .txt file by selecting Export Site List from the
Options menu or by right-clicking anywhere on the Fleet View screen and selecting Export Site List. The default
location for the exported site list file is the Export folder.
5.1.6 Help
The Help menu is in the upper right corner of every SymphoniePRO Desktop Application screen.
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About
The software version can be found by selecting About in the Help menu (Help>About). A link to the NRG
Systems website (where the latest user’s manual and firmware updates can be found) is on the same screen.
The Comm Version refers to the piece of the software that controls communications operations. NRG Systems
Technical Support may request this information for troubleshooting purposes. Links are available to copy the
About window to an image or text, which can be sent to NRG Systems Technical Support if you need any help
with the software.
Save Communication Log
The Save Communication Log selection opens a window to choose a file name and location to save a
communication log. The communication log is a diagnostic tool that can be helpful in troubleshooting
communications problems between the software and the connected equipment. The communication log is
saved as an encrypted text file and can be emailed to NRG Systems Technical Support for troubleshooting
purposes.
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Application Updates
The Application Updates selection opens the SymphoniePRO Application Updates window, which displays
available software upgrades to download and install.
5.1.7 Site
The Site menu is in the upper right corner of the Site Utilities, Timeline, Logger, Channels, Schedules, and iPack
screens.
Process Raw Sample Data
The Process Raw Sample Data selection [Site>Process Raw Sample Data] converts 1 second raw sample data
within the *.RLD files to text files. Raw sample data are scaled according to scale factors and offsets in the site
database.
Note - The Process Raw Sample Data function is specific to 1 second data samples. Statistical data are processed
separately using Data Import and Data Export (Site Utilities screen).
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After file conversion is complete, the name of the text file appears at the bottom of the window, and clicking it
opens it in your default text editor. Clicking Open folder shows where the *.txt file is stored.
If the selected files or site contains no raw sample data, the conversion will fail and an error message is
displayed:
If the files you are attempting to convert are from a site that does not match the site you are currently working
in, this message will be displayed:
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5.1.8 Logger
The Logger menu is in the upper right corner of the Site Utilities, Automation, Timeline, Logger, Channels,
Schedules, and iPack screens. A logger must be connected to the PC, either by USB or through a remote
connection, to access the Logger menu.
Load Instrument Configuration File (*.LGR)
The Load Instrument Configuration File (*.LGR) selection [Site>Load Instrument Configuration File (*.LGR)]
allows the user to browse to and load into SymphoniePRO Desktop Application an existing configuration file that
includes logger settings such as site number, location, time zone, reporting period, plus the configuration of
each channel.
Save Instrument Configuration File (*.LGR)
The Save Instrument Configuration File (*.LGR) selection [Site>Save Instrument Configuration File (*.LGR)]
allows the user to save a configuration file. The configuration file includes logger settings such as site number,
location, time zone, reporting period, plus the configuration of each channel. If changes have been made to the
configuration, SymphoniePRO Desktop Application will display that there are unsaved changes to the logger as
shown below:
Save All will save changes across all screens; Discard All will discard changes across all screens.
Choosing Load From Logger or Cancel will also cause settings to revert to their original state
(changes won’t be saved).
After saving changes to the logger, use [Site>Save Instrument Configuration File (*.LGR)] to
save a copy of the configuration file to your PC. It is strongly recommended to save copies of all
*.LGR files.
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View Recent Events
SymphoniePRO generates events that can be helpful in troubleshooting. Recent Events can be viewed by
selecting [Logger > View Recent Events] while connected to the logger via USB or MetLink. Events are
timestamped and include both an event type and some descriptive text.
Mark Files as “Sent”
Marking files as sent prevents them from being retrieved from internal memory and written to the SD card or
sent via iPack. Common uses for this feature include:
You want to send only new data files after a particular commissioning start time/date (to avoid sending data
from before sensors were connected, for example);
A logger is being installed with a new site number, and you wish to avoid sending existing files with the previous
site number from the logger to the SD card or via iPack;
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An iPack is installed on a logger that has been operating as a stand-alone system, and you do not want to send
all existing files via the iPack.
Marking files as sent will not delete them. However, once the logger’s internal memory is full, it will overwrite
the oldest internally stored data first (circular buffer), regardless of whether or not they have been marked.
5.2 Site Utilities
The Site Utilities screen allows the user to view and edit basic site database properties, save the data encryption
password for the site to the site database, and perform standard data export functions.
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5.2.1 Data Export
Data export controls exporting of data files from the site file into a common text file format that can be easily
processed by third-party data analysis tools or viewed in a text editor. The Export Type defines what type of data
(measurements, logger diagnostic information, logger communication history log, or logger events history log)
are exported when the Export button is clicked.
The start and end dates define the data to be exported by a time range. By default, these are blank, which
provides an easy way to export all data. The start and end dates of exports have a 1 day resolution (rather than
hours, minutes, or seconds).
Details related to data export formats can be found in Appendix M.
5.2.2 Site
The Site section of the Site Utilities screen describes details about the site’s location (for example, “West Ridge”,
which is a more specific description than the town in which the site is located). The Description field holds up to
20 text characters. The Project field holds up to 20 text characters and can be used for a brief description of the
project (for example, “Windy Wind Farm”). The Tower field describes the type of monitoring tower on which the
instrumentation and sensors are mounted (“NRG 60 m XHD Tubular”, for example). The Tower field appears
only in the SymphoniePRO Desktop Application and does not exist in the logger or in the data set generated by
the logger. The Commission Date is the date the site began collecting data. Data imported before this date will
be filtered out.
Units may be set to SI (metric) units only. The Units setting defines how wind speed data are scaled upon export
or in charts and reports.
5.2.3 Data Import
The Import button allows you to select and import raw data files into the site database.
5.2.4 Location
The Location section of the Site Utilities screen describes the site’s location. The Description field holds up to 20
text characters (for example, “Springfield, Vermont”). The latitude and longitude are entered in decimal degrees
with precision to 7 decimal places. Elevation of the site is entered in meters. The latitude, longitude, and
elevation will update automatically according to the GPS coordinates from the *.RLD files. By checking the Lock
Location check box, coordinates in the *.RLD files can be ignored and will lock the coordinates in the Latitude,
Longitude and Elevation fields instead of automatically updating them.
The time zone of the location is entered relative to UTC with up to ¼ time zone resolution (for locations where
the adjacent time zones are ½ and ¼ hour difference rather than 1 hour).
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