Novell ZENWORKS SUITE Getting Started Guide

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Getting Started Guide

ZENworks® Suite

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AUTHORIZED DOCUMENTATION

7 SP1 IR4

June 17, 2009

Novell ZENworks 7 Getting Started Guide

Legal Notices

Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.

Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.

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Novell International Trade Services Web page (http://www.novell.com/info/exports/) for more information on

exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.

novdocx (en) 13 May 2009

Copyright © 2009 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.

Novell, Inc. has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed on theNovell Legal Patents Web page (http://www.novell.com/company/legal/patents/) and one or more additional patents or pending patent applications in the U.S. and in other countries.

Novell, Inc. 404 Wyman Street, Suite 500 Waltham, MA 02451 U.S.A. www.novell.com

Online Documentation: o access the latest online documentation for this and other Novell products, see

the Novell Documentation Web page (http://www.novell.com/documentation).

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Third-Party Materials

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novdocx (en) 13 May 2009

4 Novell ZENworks 7 Getting Started Guide

Contents

About This Guide 7

1 Introduction 9

1.1 ZENworks 7 Suite Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.1 Desktop Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.2 Server Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.1.3 Handheld Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.1.4 Linux Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.1.5 Asset Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.1.6 Data Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.1.7 Instant Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.1.8 Software Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.1.9 Personality Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.1.10 Patch Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.2 ZENworks 7 CD Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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2 Installation 23

2.1 Installation Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.2 Where to Find Installation Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3 Upgrade 25

3.1 What's New in ZENworks 7 with Support Pack 1 Interim Release 1 . . . . . . . . . . . . . . . . . . . . 25

3.2 What's New in ZENworks 7 with Support Pack 1 Release 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3.3 What's New in ZENworks 7 with Support Pack 1 Interim Release 3a . . . . . . . . . . . . . . . . . . . 27

3.4 What's New in ZENworks 7 with Support Pack 1 Interim Release 4 . . . . . . . . . . . . . . . . . . . . 28

3.5 Upgrade Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.6 Where to Find Upgrade Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

A Documentation Updates 33

A.1 June 17, 2009 (Support Pack 1 Interim Release 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.2 February 29, 2008 (Support Pack 1 Release 3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.3 September 26, 2007 (Support Pack 1 Interim Release 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A.4 May 22, 2007 (Support Pack 1 Release 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

A.5 July 14, 2006 (Support Pack 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

A.5.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

A.5.2 What’s New in ZENworks 7 with Support Pack 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

A.6 December 9, 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents 5

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6 Novell ZENworks 7 Getting Started Guide

About This Guide

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This Novell ZENworks 7 Getting Started Guide introduces you, the network administrator, to the desktop, handheld, and server management capabilities of Novell organized as follows:

 Chapter 1, “Introduction,” on page 9

 Chapter 2, “Installation,” on page 23

 Chapter 3, “Upgrade,” on page 25

 Appendix A, “Documentation Updates,” on page 33

Audience

This guide is intended to introduce the ZENworks 7 Suite and its contents to network administrators or IT executives responsible for managing network resources in large enterprises.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation, or go to www.novell.com/documentation/feedback.html (http://

www.novell.com/documentation/feedback.html) and enter your comments there.

Documentation Updates

ZENworks®. The guide is

For the most recent version of the Getting Started Guide, visit the Novell ZENworks 7

Documentation Web site (http://www.novell.com/documentation/zenworks7/).

Additional Documentation

For additional ZENworks 7 documentation, visit the Novell ZENworks 7 Documentation Web site

(http://www.novell.com/documentation/zenworks7/).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.

A trademark symbol ( trademark.

When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms, the pathname is presented with a backslash. Users of platforms that require a forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.

, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

About This Guide 7

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8 Novell ZENworks 7 Getting Started Guide

Introduction

Through the use of identity-based, policy-driven automation, Novell® ZENworks® 7 Suite simplifies the management of resources for handhelds, desktops, and servers across a variety of operating systems. Whether you manage by user, by device, or by a combination of both, ZENworks enables efficient application management, patch management, asset management, and operating system migration.

Before you begin installing, we recommend that you review the following sections to become familiar with the ZENworks 7 Suite products and CD organization:

 Section 1.1, “ZENworks 7 Suite Products,” on page 9

 Section 1.2, “ZENworks 7 CD Organization,” on page 13

1.1 ZENworks 7 Suite Products

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ZENworks 7 includes the following management products:

 Section 1.1.1, “Desktop Management,” on page 9

 Section 1.1.2, “Server Management,” on page 10

 Section 1.1.3, “Handheld Management,” on page 10

 Section 1.1.4, “Linux Management,” on page 11

 Section 1.1.5, “Asset Inventory,” on page 11

 Section 1.1.6, “Data Management,” on page 11

 Section 1.1.7, “Instant Messenger,” on page 12

 Section 1.1.8, “Software Packaging,” on page 12

 Section 1.1.9, “Personality Migration,” on page 13

 Section 1.1.10, “Patch Management,” on page 13

1.1.1 Desktop Management

ZENworks 7 Desktop Management enables you to manage Windows* desktops and laptops, including the ability to:

 Automate distribution of desktop, thin-client, and Web applications, as well as provide self-

healing of applications.

 Remotely manage workstations, including file transfers and real-time diagnostics.

 Inventory workstation hardware and software for both troubleshooting and auditing purposes.

 Deploy standard operating environments through the use of workstation imaging.

 Maintain standard operating environments through user and workstation policies that control

workstation environments and behavior.

Introduction

Desktop Management is provided on the ZENworks 7 Desktop Management CD 1 (English, French, German, Portuguese, and Spanish) and on the ZENworks 7 Desktop Management CD 2 (English, Chinese Traditional, and Chinese Simplified). For more detailed information about Desktop Management, see “What Is ZENworks Desktop Management?” in the Novell ZENworks 7 Desktop

Management Installation Guide.

1.1.2 Server Management

ZENworks 7 Server Management enables you to manage NetWare®, Windows, Linux, and Solaris* servers, including the ability to:

 Deploy application and data files across all server platforms regardless of server location to

ensure a secure and consistent environment.

 Enforce and update server configuration, including both mass configurations and remote

configurations.

 Inventory server hardware and software for auditing and capacity planning across multiple

server platforms.

 Automate routine server management processes to ensure consistency and timely completion.

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 Use policies to control server environments and behavior.

 Discover servers, monitor real-time and historical data, receive and process SNMP traps for

critical server parameters, and generate reports.

Server Management is provided on the ZENworks 7 Server Management CD. For more detailed information about Server Management, see “What Is ZENworks Server Management?” in the

Novell ZENworks 7 Server Management Installation Guide.

1.1.3 Handheld Management

ZENworks 7 Handheld Management enables you to manage Palm*, Windows CE, Pocket PC, and BlackBerry* handheld devices, including the ability to:

 Distribute applications and content to devices.

 Secure information by using password enforcement, integration, self-destruct, and lockout

capabilities.

 Optimize low-bandwidth connectivity through the use of compression, checkpoint restart, delta

technology, and configurable bandwidth technology.

 Inventory device hardware and software and use detailed queries to generate reports.

 Automate device setup and standardize settings and programming.

 Retrieve files from devices to protect data and integrate it with corporate data.

 Remotely view or control IP-enabled Windows CE devices.

 Synchronize the system password on the handheld device with the user’s network password.

 Assign multiple access points to a handheld device and define the order of the access points to

which the device must connect.

 Install software at a predefined time even when the device is not connected to the network.

 Uninstall software from Windows CE devices by using the handheld policy.

 Delete files from Palm or Windows CE devices by using the handheld policy.

10 Novell ZENworks 7 Getting Started Guide

Handheld Management is provided on the ZENworks 7 Handheld Management CD. This product was modified for Release 2. For more detailed information about Handheld Management, see “What

Is Novell Handheld Management?” in the Novell ZENworks 7 Handheld Management Installation

Guide.

1.1.4 Linux Management

ZENworks 7 Linux Management lets you centrally control Linux software configurations for both servers and workstations, including the ability to:

 Manage users and organize groups of machines for installations and updates.

 Integrate with leading software update systems such as SUSE

 Roll back software packages to pre-update versions if unintended problems are caused by the

update.

 Automatically resolve software package requirements before updating to ensure that all

dependencies are met.

Linux Management is provided on the ZENworks 7 Linux Management program CD. For more detailed information about Linux Management, see Overview section in the Novell ZENworks 7

Linux Management Installation Guide (http://www.novell.com/documentation/zlm72/lm7install/ data/front.html).

YAST and Red Hat* Network.

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1.1.5 Asset Inventory

Asset Inventory, a component of ZENworks 7.5 Asset Management, lets you customize and manage the inventory of hardware and software in your enterprise:

 Set up collection schedules to determine when inventory data is collected from workstations

and customize many aspects of the inventory process itself.

 Control how inventory data is organized and grouped by Collection Domains and Collection

Servers.

 Assign different roles to inventory users, giving you control over who can work with inventory

data and what kinds of changes they can make.

 Analyze the inventory data through queries and reports and edit the data when necessary.

Asset Inventory is provided on the ZENworks 7 Asset Management CD. You can choose whether to install only the Asset Inventory component, to install a 90-day evaluation version of the complete ZENworks Asset Management product, or to install a full version of ZENworks Asset Management product (this requires the purchase of a separate Asset Management license). For more detailed information, see the ZENworks 7.5 Asset Management Installation Guide. (http://www.novell.com/

documentation/zam75/).

1.1.6 Data Management

ZENworks 7 Data Management, powered by Novell iFolder®, enables you to manage the storage of users’ files, including the ability to:

 Provide users with access to their files from anywhere—online or offline—across multiple

workstations and the Internet.

 Provide users with a simple, convenient, and secure way to back up and synchronize their files.

Introduction 11

Data Management is included on the ZENworks 7 Data Management and Instant Messenger CD. For more detailed information about how you can use Novell iFolder for data management, see the

Novell iFolder 2.1 Installation and Administration Guide (http://www.novell.com/documentation/ ifolder21/admin/data/a2iii88.html). This guide includes all relevant updates for Novell iFolder 2.1x.

1.1.7 Instant Messenger

Instant Messenger, powered by GroupWise® Messenger, is a messaging solution that delivers security, manageability, and business-class functionality. Using Instant Messenger, your organization can enjoy:

 Secure communications among employees to protect sensitive information.

 Policy-based management through Novell eDirectory

 Business-class functionality designed especially for the enterprise environment.

This corporate instant messaging solution, which is based on Novell eDirectory and is LDAPenabled, is included on the ZENworks 7 Data Management and Instant Messenger CD. For more detailed information about how you can use Instant Messenger in your environment, see “Novell

Messenger 2.0 Installation Guide (http://www.novell.com/documentation/nm2/nm2_install/ index.html?page=/documentation/nm2/nm2_install/data/a20gkue.html)”

to simplify administration.

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1.1.8 Software Packaging

ZENworks 7 Software Packaging, powered by Accresso AdminStudio 9.0 ZENworks Edition, enables you to manage Microsoft Windows Installer (MSI) packages, including the ability to:

 Convert legacy-based installs to MSI packages, including migration of ZENworks AOT and

AXT packages to MSI packages.

 Customize MSI packages for your organization's varying needs.

 Automate creation of directory objects used for management and distribution of the MSI

package.

Software Packaging is provided on the ZENworks 7 Software Packaging CD. To license AdminStudio ZENworks Edition, install the product, then launch any of the components included in the ZENworks Edition (Repackager, Tuner, and Distribution Wizard). On the first launch, a dialog box prompting for a license code is displayed. You can use the link listed in the dialog box to register with Macrovision.

The registration requires that you furnish basic contact information. When you provide this information, Macrovision immediately e-mails a license code that you can use to activate AdminStudio ZENworks Edition. The registration covers all AdminStudio ZENworks Edition components and needs to be completed only once. After registration, all components function normally.

For more detailed information about ZENworks 7 Software Packaging, see the Acresso AdminStudio

9.0 ZENworks Edition Installation Guide (http://www.novell.com/documentation/zenworks7/ pdfdoc/swpkg/AS9ZENInstallGuide.pdf).

12 Novell ZENworks 7 Getting Started Guide

1.1.9 Personality Migration

ZENworks 7 Personality Migration, powered by Unicenter* Desktop DNA* from Computer Associates, enables you to efficiently migrate and restore a full desktop environment, including the ability to:

 Control migration of system settings, desktop settings, and application settings.

 Control migration of folders and files.

 Use typical migrations or create custom migrations.

 Automate migrations.

 Back up and restore desktop environments.

Personality Migration is provided on the ZENworks 7 Personality Migration CD. For more detailed information about Personality Migration, see the Novell ZENworks 7 Personality Migration

Installation Guide.

1.1.10 Patch Management

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ZENworks 7 Patch Management, powered by PatchLink Update*, enables you to manage the software update and patch process across NetWare and Windows operating systems, including the ability to:

 Apply all required updates and patches to new installations to match corporate standards.

 Patch all major vendors' software, including Novell, Microsoft*, IBM*, Adobe*, Corel*,

Symantec*, McAfee*, WinZip, Citrix*, and many others.

 Review detailed patch information to determine what patches are right for your organization.

 Target specific machines to ensure that the correct machines get the correct patches.

 Schedule the update times.

 Generate reports on patch compliance.

Patch Management is provided on the ZENworks 7 Patch Management CD. For more detailed information about Patch Management, see the ZENworks Patch Management User Guide (http://

www.novell.com/documentation/zenworks7/pdfdoc/ptm7admin/ptm7admin.pdf).

1.2 ZENworks 7 CD Organization

There are no ISO images or CDs for the ZENworks 7 Suite with Support Pack 1 Interim Release 1 (SP1 IR1), Support Pack 1 Interim Release 3a (SP1 IR3a), and Support Pack 1 Interim Release 4 (SP1 IR4). This release is a fully-supported patch available from Novell Support (http://

download.novell.com/index.jsp). For information about downloading and installing the interim

release, see the respective ZENworks 7 Desktop Management readme or the ZENworks 7 Server Management readme.

The contents of ZENworks 7 with Support Pack 1 Release 2 CDs are listed in the table below.

Introduction 13

Table 1-1 Contents of the ZENworks 7 with Support Pack 1 Release 2 CDs.

CD Name ISO Name Contents

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Desktop Management 1

Desktop Management 2

Desktop Management Services on Linux

Linux Management

Server Management

zen7_with_sp1_r2_deskto pmgmt1.iso

zen7_with_sp1_r2_deskto pmgmt2.iso

zen7_with_sp1_r2_deskto pmgmtlinux.iso

zen72_linuxmanagement.i so

zen7_with_sp1_r2_server mgmt.iso

Use this CD to install the English, German, Portuguese, French, or Spanish version of Desktop Management.

 ZENworks Installation program

 Desktop Management software for Windows

workstations and NetWare and Windows servers

Use this CD to install the English, Chinese Traditional, or Chinese Simplified version of Desktop Management.

 ZENworks Installation program

 Desktop Management software for Windows

workstations and NetWare and Windows servers

 ZENworks installation script

 Desktop Management software for OES Linux,

SLES 9 SP3, and SLES 10 servers

 ZENworks Installation script

 Linux Management software

 ZENworks Installation program

 Server Management software

Handheld Management

Asset Inventory

Data Management/ Messenger

Software Packaging

Personality Migration

Patch Management

zen7_with_sp1_r2_handhe ldmgmt.iso

zen75_assetinv.iso

zen7_with_sp1_r2_datamg mt_messenger.iso

zen7_with_sp1_r2_softwa repackaging.iso

zen7_with_sp1_r2_person alitymigration.iso

zen7_with_sp1_r2_patchm gmt.iso

 ZENworks Installation program

 Handheld Management software

 ZENworks Installation program

 ZENworks Asset Inventory software

 ZENworks Installation program

 Novell iFolder 2.1.7 software

 GroupWise Messenger 2.0.2 software

 ZENworks Installation program

 AdminStudio 8 ZENworks Edition software

 ZENworks Installation program

 Unicenter Desktop DNA R11.1 software

 ZENworks Installation program

 PatchLink* Update 6.3 software

14 Novell ZENworks 7 Getting Started Guide

CD Name ISO Name Contents

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Companion 1

Companion 2

zen7_with_sp1_r2_compan ion1.iso

zen7_with_sp1_r2_compan ion2.iso

 ZENworks Installation program

 Novell ConsoleOne

1.3.6e

 Novell iManager 2.6

 Novell eDirectory 8.8.1 for Windows

 Novell eDirectory 8.8.1 for Linux

 ZENworks Installation program

 Novell Identity Manager 3 Bundle Edition

 Adobe Acrobat* Reader 5.0.5

 Novell International Cryptographic Infrastructure

2.6.4 (NICI)

 Microsoft Windows Installer

 ZENworks Database Drivers

 ZENworks Inventory and Remote Management

Console

Introduction 15

CD Name ISO Name Contents

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Companion 3

zen7_with_sp1_companion

3.iso

c1-zen7-snap.cpk

language-agent.cpk

standalone_zdm7sp1 _linux.tar.gz

zdl7-imgstart.cpk

zdl7mbcksp1.cpk

The ZENworks 7 Desktop Management with SP1 snap-ins for updating ConsoleOne.

The Language Agent MSI files (one for each supported language) for all supported platforms.

The standalone Linux OES CPK package processor for use on all operating systems. This does not require the purchase or installation of ZENworks 7 Server Management.

Restarts the novell-tftp and novellzmgprebootpolicy daemons on OES Linux servers.

Automatically upgrades the Desktop Management Server and Middle Tier components installed on Novell Open Enterprise Server (OES) Linux servers.

zdl7proxystart.cpk

zdl-pxeimagestop.cpk

zsm7sp1_invagnt.cp k

zsm7sp1_remmgmt.cp k

zsm71_polydist.cpk

Restarts the novellproxydhcp daemon on OES Linux servers.

Sent in advance to stop imaging on OES Linux servers.

Upgrades Inventory in Server Management.

Upgrades Remote Management in Server Management.

Upgrades Policies and Distribution in Server Management.

16 Novell ZENworks 7 Getting Started Guide

CD Name ISO Name Contents

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Companion 4

zen7_with_sp1_companion

4.iso

c1-zen7-snap.cpk

language-agent.cpk

standalone_zdm7sp1 _n-w.zip

startinv.cpk

startwol.cpk

stopinv.cpk

The ZENworks 7 Desktop Management with SP1 snap-ins for updating ConsoleOne.

The Language Agent MSI files (one for each supported language) for all supported platforms.

The standalone NetWare/ Windows CPK package processor for use on all operating systems. This does not require the purchase or installation of ZENworks 7 Server Management.

Starts Inventory services after upgrading, including restarting Sybase*.

Starts the Wake-on-LAN service after upgrading the service.

Stops Inventory services before upgrading, including stopping the Sybase database without prompting.

stopwol.cpk

zdn7bksp1.cpk

zdn7midsp1.cpk

zdw7bksp1.cpk

zdw7midsp1.cpk

Stops the Wake-on-LAN service before upgrading the service.

For English only, upgrades the Desktop Management Server component installed on NetWare servers (including OES NetWare).

Upgrades the Middle Tier component installed on NetWare servers (including OES NetWare).

Upgrades the Desktop Management Server component installed on Windows servers.

Upgrades the Middle Tier component installed on Windows servers.

Introduction 17

The current ZENworks 7 Media Kit available for purchase consists of the ZENworks 7 with Support Pack 1 Release 3 products. The contents of those CDs are listed in the table below

Table 1-2 Contents of the ZENworks 7 with Support Pack 1 Release 3 CDs.

CD Name ISO Name Contents

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Desktop Management 1

Desktop Management 2

Desktop Management Services on Linux

Linux Management

Server Management

zen7_with_sp1_desktopmg mt1.iso

zen7_with_sp1_desktopmg mt2.iso

zen7_with_sp1_ir2_deskt opmgmtlinux.iso

zlm72_agent.iso, zlm 72_server.iso

zen7_with_sp1_servermgm t.iso

Use this CD to install the English, German, Portuguese, French, or Spanish version of Desktop Management.

 ZENworks Installation program

 Desktop Management software for Windows

workstations and NetWare and Windows servers

Use this CD to install the English, Chinese Traditional, or Chinese Simplified version of Desktop Management.

 ZENworks Installation program

 Desktop Management software for Windows

workstations and NetWare and Windows servers

 ZENworks installation script

 Desktop Management software for OES Linux,

SLES 9 SP3, and SLES 10 servers

 ZENworks Installation script

 Linux Management software

 ZENworks Installation program

 Server Management software

Handheld Management

Asset Inventory

Data Management/ Messenger

Software Packaging

Personality Migration

Patch Management

zen7_with_sp1_r2_handhe ldmgmt.iso

zen75_assetinv.iso

zen7_with_sp1_r2_datamg mt_messenger.iso

zen7_softwarepackaging_

8.0.iso

zen7_personalitymigrati on_11.1.3.17.iso

zen7_patchmgmt6.4.iso

18 Novell ZENworks 7 Getting Started Guide

 ZENworks Installation program

 Handheld Management software

 ZENworks Installation program

 ZENworks Asset Inventory software

 ZENworks Installation program

 Novell iFolder 2.1.7 software

 GroupWise Messenger 2.0.2 software

 ZENworks Installation program

 AdminStudio 8 ZENworks Edition software

 ZENworks Installation program

 Unicenter Desktop DNA R11.1 software

 ZENworks Installation program

 PatchLink* Update 6.4 software

CD Name ISO Name Contents

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Companion 1

Companion 2

zen7_with_sp1_companion

1.iso

zen7_with_sp1_companion

2.iso

 ZENworks Installation program

 Novell ConsoleOne

1.3.6e

 Novell iManager 2.6

 Novell eDirectory 8.8.1 for Windows

 Novell eDirectory 8.8.1 for Linux

 ZENworks Installation program

 Novell Identity Manager 3 Bundle Edition

 Adobe Acrobat* Reader 5.0.5

 Novell International Cryptographic Infrastructure

2.6.4 (NICI)

 Microsoft Windows Installer

 ZENworks Database Drivers

 ZENworks Inventory and Remote Management

Console

Introduction 19

CD Name ISO Name Contents

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Companion 3

zen7_with_sp1_companion

3.iso

c1-zen7-snap.cpk

language-agent.cpk

standalone_zdm7sp1 _linux.tar.gz

zdl7-imgstart.cpk

zdl7mbcksp1.cpk

The ZENworks 7 Desktop Management with SP1 snap-ins for updating ConsoleOne.

The Language Agent MSI files (one for each supported language) for all supported platforms.

The standalone Linux OES CPK package processor for use on all operating systems. This does not require the purchase or installation of ZENworks 7 Server Management.

Restarts the novell-tftp and novellzmgprebootpolicy daemons on OES Linux servers.

Automatically upgrades the Desktop Management Server and Middle Tier components installed on Novell Open Enterprise Server (OES) Linux servers.

zdl7proxystart.cpk

zdl-pxeimagestop.cpk

zsm7sp1_invagnt.cp k

zsm7sp1_remmgmt.cp k

zsm71_polydist.cpk

Restarts the novellproxydhcp daemon on OES Linux servers.

Sent in advance to stop imaging on OES Linux servers.

Upgrades Inventory in Server Management.

Upgrades Remote Management in Server Management.

Upgrades Policies and Distribution in Server Management.

20 Novell ZENworks 7 Getting Started Guide

CD Name ISO Name Contents

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Companion 4

zen7_with_sp1_companion

4.iso

c1-zen7-snap.cpk

language-agent.cpk

standalone_zdm7sp1 _n-w.zip

startinv.cpk

startwol.cpk

stopinv.cpk

The ZENworks 7 Desktop Management with SP1 snap-ins for updating ConsoleOne.

The Language Agent MSI files (one for each supported language) for all supported platforms.

The standalone NetWare/ Windows CPK package processor for use on all operating systems. This does not require the purchase or installation of ZENworks 7 Server Management.

Starts Inventory services after upgrading, including restarting Sybase*.

Starts the Wake-on-LAN service after upgrading the service.

Stops Inventory services before upgrading, including stopping the Sybase database without prompting.

stopwol.cpk

zdn7bksp1.cpk

zdn7midsp1.cpk

zdw7bksp1.cpk

zdw7midsp1.cpk

Stops the Wake-on-LAN service before upgrading the service.

For English only, upgrades the Desktop Management Server component installed on NetWare servers (including OES NetWare).

Upgrades the Middle Tier component installed on NetWare servers (including OES NetWare).

Upgrades the Desktop Management Server component installed on Windows servers.

Upgrades the Middle Tier component installed on Windows servers.

Introduction 21

The ZENworks 7 Suite does not support encrypted attributes, a feature included in Novell

eDirectory 8.8x.

For more information about the CPKs on the Companion 3 and Companion 4 CDs, see “Upgrading

to Support Pack 1 Using Server Software Packages” in the Novell ZENworks 7 Desktop

Management Installation Guide/

IMPORTANT: The Novell software included on the ZENworks 7 Companion CDs is provided for your convenience. Although the version of a given software product on these CDs might be later than the required minimum version documented for use in ZENworks 7 with SP1 R2, interoperability testing has also been performed with these later releases.

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22 Novell ZENworks 7 Getting Started Guide

Installation

The following sections provide information about installing Novell® ZENworks® 7 Suite in a new environment.

 Section 2.1, “Installation Order,” on page 23

 Section 2.2, “Where to Find Installation Documentation,” on page 23

2.1 Installation Order

You can install the ZENworks 7 Suite products in any order.

2.2 Where to Find Installation Documentation

Before beginning the installation of a ZENworks 7 Suite product, we strongly encourage you to read the product’s installation documentation.

novdocx (en) 13 May 2009

NOTE: You can find the installation information for the various Interim Releases of ZENworks 7 Desktop Management with Support Pack 1 and ZENworks 7 Server Management with Support Pack 1 in their respective readmes. These readmes can be accessed from the ZENworks 7 documentation

Web page (http://www.novell.com/documentation/zenworks7/index.html).

The following list provides directions for locating the documentation for the latest full release of ZENworks 7. You can also access the documentation from the installation program menus.

 Desktop Management: To view the installation documentation, click the following link:

Novell ZENworks 7 Desktop Management Installation Guide

 Server Management: To view the installation documentation, click the following link:

Novell ZENworks 7 Server Management Installation Guide

 Handheld Management: To view the installation documentation, click the following link:

Novell ZENworks 7 Handheld Management Installation Guide

 Linux Management: To view the installation documentation, click the following link:

Novell ZENworks 7.3 Linux Management Installation Guide (http://www.novell.com/ documentation/zlm73)

 Asset Inventory: To view the installation documentation, click the following link:

ZENworks 7.5 Asset Management Installation Guide (http://www.novell.com/documentation/ zam75/pdfdoc/am75install/asset_management_installation_guide.pdf)

 Data Management: Data Management is powered by Novell iFolder

installation documentation, click the following link:

Novell iFolder 2.1 Installation and Administration Guide (http://www.novell.com/ documentation/ifolder21/admin/data/a2iii88.html)

2.1. To view the

 Novell Messenger: To view the installation documentation, see Novell Messenger 2.0

Installation Guide (http://www.novell.com/documentation/nm2/nm2_install/index.html?page=/ documentation/nm2/nm2_install/data/a20gkue.html)

Installation

 Software Packaging: Software packaging is powered by AdminStudio* 9.0 Accresso*

ZENworks Edition. To view the installation documentation, click the following link:

Acresso AdminStudio 9.0 ZENworks Edition Installation Guide (http://www.novell.com/ documentation/zenworks7/pdfdoc/swpkg/AS9ZENInstallGuide.pdf)

 Personality Migration: Personality Migration is powered by Unicenter Desktop DNA R11.1.

To view the installation documentation, click the following link:

Novell ZENworks 7 Personality Migration Installation Guide

 Patch Management: Patch Management is powered by PatchLink Update 6.3. To view the

Agent installation documentation, click the following link:

Novell Patch Management Agent Installation Guide (http://www.novell.com/documentation/ zenworks7/pdfdoc/ptm7install/ptm7ainstall.pdf)

To view the Server installation documentation, click the following link:

Novell Patch Management Server Installation Guide (http://www.novell.com/documentation/ zenworks7/pdfdoc/ptm7install/ptm7sinstall.pdf)

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24 Novell ZENworks 7 Getting Started Guide

Upgrade

This section applies only if your environment already has a Novell® ZENworks® product installed. If it does not, see Chapter 2, “Installation,” on page 23.

 Section 3.1, “What's New in ZENworks 7 with Support Pack 1 Interim Release 1,” on page 25

 Section 3.2, “What's New in ZENworks 7 with Support Pack 1 Release 3,” on page 26

 Section 3.3, “What's New in ZENworks 7 with Support Pack 1 Interim Release 3a,” on page 27

 Section 3.4, “What's New in ZENworks 7 with Support Pack 1 Interim Release 4,” on page 28

 Section 3.5, “Upgrade Order,” on page 29

 Section 3.6, “Where to Find Upgrade Documentation,” on page 30

3.1 What's New in ZENworks 7 with Support Pack 1 Interim Release 1

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ZENworks 7 Suite with Support Pack 1 Interim Release 1 (SP IR1) includes updates to the following products:

 Desktop Management: Includes new platform support and a new imaging kernel. For a

detailed list of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR1, see “Upgrade” in the Novell ZENworks 7 Desktop Management Installation Guide.

 Desktop Management Services on Linux: Includes new platform support. For more

information, see “Installing ZENworks Desktop Management Services on Linux” in the Novell

ZENworks 7 Desktop Management Installation Guide.

 Server Management: Includes new platform support and a new Imaging kernel. For a detailed

list of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR1, see “Upgrade” in the Novell ZENworks 7 Server Management Installation Guide.

The following products have not changed in this release. They are the same versions as those included in Support Pack 1 or Support Pack 1 Release 2.

 Data Management: Data Management, powered by Novell iFolder

from the Suite 7 Support Pack 1 release. For a list of enhancements from previous iFolder versions, see “What’s New” in the Novell iFolder 2.1 Installation and Administration Guide

(http://www.novell.com/documentation/ifolder21/admin/data/a2iii88.html).

 Asset Inventory: Asset Inventory has not changed from version 7.5 in the Suite 7 SP1 R2

release. For a list of enhancements from previous Asset Inventory versions, see the ZENworks

7.5 Asset Management Readme (http://www.novell.com/documentation/zam75/readme/ readme_zam75.html).

2.1.7, has not changed

 Handheld Management: Handheld Management has not changed from the Suite 7 SP1 R2

release. For a detailed list of enhancements over the 7 SP1 release, see “What’s New in This

Release” in “Upgrade” in the Novell ZENworks 7 Handheld Management Installation Guide.

 Instant Messenger: Instant Messenger has not changed from the version 2.0.2 release. For

more information, see the Novell Instant Messenger 2.0.2 Readme (http://www.novell.com/

documentation/nm2/readme_nm2_sp2/readme_nm2_sp2.html).

Upgrade

 Linux Management: Linux Management has not changed from the version 7.2 in the Suite 7

SP1 IR2 release. For a more detailed list of enhancements over previous versions, see “What’s New in ZENworks 7.2 Linux Management” in the Novell ZENworks 7.2 Linux Management

Installation Guide (http://www.novell.com/documentation/zlm72/lm7install/data/ b90rk3h.html).

 Patch Management: Pach Management has not changed from Patchlink Update 6.3 in the

Suite 7 SP1 R2 release. For a more detailed list of enhancements over previous versions, see “New Features” in the ZENworks Patch Management Readme (http://www.novell.com/

documentation/zenworks7/readme/ptm7_readme63.pdf).

 Personality Migration: Personality Migration has not changed from Unicenter Desktop DNA

R11.1 in the Suite 7 SP1 R2 release. For a more detailed list of enhancements, see the Novell

ZENworks Personality Migration Release Impact Guide (http://www.novell.com/ documentation/zenworks7/pdfdoc/pm7install_sp1/J020751E.pdf).

 Software Packaging: Software Packaging has not changed from the AdminStudio 8.0

ZENworks Edition in the Suite 7 SP1 R2 release. For a more detailed list of enhancements over previous versions, see the Novell ZENworks Personality Migration Release Impact Guide

(http://www.novell.com/documentation/zenworks7/pdfdoc/pm7install_sp1/J020751E.pdf)

novdocx (en) 13 May 2009

3.2 What's New in ZENworks 7 with Support Pack 1 Release 3

ZENworks 7 Suite with Support Pack 1 Release 3 (SP1 R3) includes updates to the following products:

 Desktop Management Services on Linux: Includes new platform support. For more

information, see “Installing ZENworks Desktop Management Services on Linux” in the Novell

ZENworks 7 Desktop Management Installation Guide.

 Personality Migration: Includes the Chinese version of Personality Migration and the support

for migrating personality from Windows XP device to Windows Vista device. For a more detailed list of enhancements, see the Novell ZENworks Personality Migration Release Impact

Guide (http://www.novell.com/documentation/zenworks7/pdfdoc/pm7install_sp1/ J020751E.pdf)

The following products have not changed in this release. They are the same versions as those included in Support Pack 1 or Support Pack 1 Release 2.

 Desktop Management: Desktop Management has not changed in this release. For a detailed

list of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR1, see “Upgrade” in the Novell ZENworks 7 Desktop Management Installation Guide.

 Server Management: Server Management has not changed in this release. For a detailed list

of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR1, see “Upgrade” in the Novell ZENworks 7 Server Management Installation Guide.

 Data Management: Data Management, powered by Novell iFolder

from the Suite 7 Support Pack 1 release. For a list of enhancements from previous iFolder versions, see “What’s New” in the Novell iFolder 2.1 Installation and Administration Guide

(http://www.novell.com/documentation/ifolder21/admin/data/a2iii88.html).

2.1.7, has not changed

26 Novell ZENworks 7 Getting Started Guide