Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and
specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose.
Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time,
without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims
any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc.
reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to
notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the
trade laws of other countries. You agree to comply with all export control regulations and to obtain any required
licenses or classification to export, re-export or import deliverables. You agree not to export or re-export to entities on
the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws.
You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the
Novell International Trade Services Web page (http://www.novell.com/info/exports/) for more information on
exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export
approvals.
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document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S.
patents listed on theNovell Legal Patents Web page (http://www.novell.com/company/legal/patents/) and one or more
additional patents or pending patent applications in the U.S. and in other countries.
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Waltham, MA 02451
U.S.A.
www.novell.com
Online Documentation: o access the latest online documentation for this and other Novell products, see
the Novell Documentation Web page (http://www.novell.com/documentation).
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Third-Party Materials
All third-party trademarks are the property of their respective owners.
This Novell ZENworks 7 Getting Started Guide introduces you, the network administrator, to the
desktop, handheld, and server management capabilities of Novell
organized as follows:
Chapter 1, “Introduction,” on page 9
Chapter 2, “Installation,” on page 23
Chapter 3, “Upgrade,” on page 25
Appendix A, “Documentation Updates,” on page 33
Audience
This guide is intended to introduce the ZENworks 7 Suite and its contents to network administrators
or IT executives responsible for managing network resources in large enterprises.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html (http://
www.novell.com/documentation/feedback.html) and enter your comments there.
Documentation Updates
®
ZENworks®. The guide is
For the most recent version of the Getting Started Guide, visit the Novell ZENworks 7
Documentation Web site (http://www.novell.com/documentation/zenworks7/).
Additional Documentation
For additional ZENworks 7 documentation, visit the Novell ZENworks 7 Documentation Web site
(http://www.novell.com/documentation/zenworks7/).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
®
A trademark symbol (
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
About This Guide7
novdocx (en) 13 May 2009
8Novell ZENworks 7 Getting Started Guide
1
Introduction
Through the use of identity-based, policy-driven automation, Novell® ZENworks® 7 Suite
simplifies the management of resources for handhelds, desktops, and servers across a variety of
operating systems. Whether you manage by user, by device, or by a combination of both, ZENworks
enables efficient application management, patch management, asset management, and operating
system migration.
Before you begin installing, we recommend that you review the following sections to become
familiar with the ZENworks 7 Suite products and CD organization:
Section 1.1, “ZENworks 7 Suite Products,” on page 9
Section 1.2, “ZENworks 7 CD Organization,” on page 13
1.1 ZENworks 7 Suite Products
novdocx (en) 13 May 2009
1
ZENworks 7 includes the following management products:
Section 1.1.1, “Desktop Management,” on page 9
Section 1.1.2, “Server Management,” on page 10
Section 1.1.3, “Handheld Management,” on page 10
Section 1.1.4, “Linux Management,” on page 11
Section 1.1.5, “Asset Inventory,” on page 11
Section 1.1.6, “Data Management,” on page 11
Section 1.1.7, “Instant Messenger,” on page 12
Section 1.1.8, “Software Packaging,” on page 12
Section 1.1.9, “Personality Migration,” on page 13
Section 1.1.10, “Patch Management,” on page 13
1.1.1 Desktop Management
ZENworks 7 Desktop Management enables you to manage Windows* desktops and laptops,
including the ability to:
Automate distribution of desktop, thin-client, and Web applications, as well as provide self-
healing of applications.
Remotely manage workstations, including file transfers and real-time diagnostics.
Inventory workstation hardware and software for both troubleshooting and auditing purposes.
Deploy standard operating environments through the use of workstation imaging.
Maintain standard operating environments through user and workstation policies that control
workstation environments and behavior.
Introduction
9
Desktop Management is provided on the ZENworks 7 Desktop Management CD 1 (English, French,
German, Portuguese, and Spanish) and on the ZENworks 7 Desktop Management CD 2 (English,
Chinese Traditional, and Chinese Simplified). For more detailed information about Desktop
Management, see “What Is ZENworks Desktop Management?” in the Novell ZENworks 7 Desktop
Management Installation Guide.
1.1.2 Server Management
ZENworks 7 Server Management enables you to manage NetWare®, Windows, Linux, and Solaris*
servers, including the ability to:
Deploy application and data files across all server platforms regardless of server location to
ensure a secure and consistent environment.
Enforce and update server configuration, including both mass configurations and remote
configurations.
Inventory server hardware and software for auditing and capacity planning across multiple
server platforms.
Automate routine server management processes to ensure consistency and timely completion.
novdocx (en) 13 May 2009
Use policies to control server environments and behavior.
Discover servers, monitor real-time and historical data, receive and process SNMP traps for
critical server parameters, and generate reports.
Server Management is provided on the ZENworks 7 Server Management CD. For more detailed
information about Server Management, see “What Is ZENworks Server Management?” in the
Novell ZENworks 7 Server Management Installation Guide.
1.1.3 Handheld Management
ZENworks 7 Handheld Management enables you to manage Palm*, Windows CE, Pocket PC, and
BlackBerry* handheld devices, including the ability to:
Distribute applications and content to devices.
Secure information by using password enforcement, integration, self-destruct, and lockout
capabilities.
Optimize low-bandwidth connectivity through the use of compression, checkpoint restart, delta
technology, and configurable bandwidth technology.
Inventory device hardware and software and use detailed queries to generate reports.
Automate device setup and standardize settings and programming.
Retrieve files from devices to protect data and integrate it with corporate data.
Remotely view or control IP-enabled Windows CE devices.
Synchronize the system password on the handheld device with the user’s network password.
Assign multiple access points to a handheld device and define the order of the access points to
which the device must connect.
Install software at a predefined time even when the device is not connected to the network.
Uninstall software from Windows CE devices by using the handheld policy.
Delete files from Palm or Windows CE devices by using the handheld policy.
10Novell ZENworks 7 Getting Started Guide
Handheld Management is provided on the ZENworks 7 Handheld Management CD. This product
was modified for Release 2. For more detailed information about Handheld Management, see “What
Is Novell Handheld Management?” in the Novell ZENworks 7 Handheld Management Installation
Guide.
1.1.4 Linux Management
ZENworks 7 Linux Management lets you centrally control Linux software configurations for both
servers and workstations, including the ability to:
Manage users and organize groups of machines for installations and updates.
Integrate with leading software update systems such as SUSE
Roll back software packages to pre-update versions if unintended problems are caused by the
update.
Automatically resolve software package requirements before updating to ensure that all
dependencies are met.
Linux Management is provided on the ZENworks 7 Linux Management program CD. For more
detailed information about Linux Management, see Overview section in the Novell ZENworks 7
Linux Management Installation Guide (http://www.novell.com/documentation/zlm72/lm7install/
data/front.html).
®
YAST and Red Hat* Network.
novdocx (en) 13 May 2009
1.1.5 Asset Inventory
Asset Inventory, a component of ZENworks 7.5 Asset Management, lets you customize and manage
the inventory of hardware and software in your enterprise:
Set up collection schedules to determine when inventory data is collected from workstations
and customize many aspects of the inventory process itself.
Control how inventory data is organized and grouped by Collection Domains and Collection
Servers.
Assign different roles to inventory users, giving you control over who can work with inventory
data and what kinds of changes they can make.
Analyze the inventory data through queries and reports and edit the data when necessary.
Asset Inventory is provided on the ZENworks 7 Asset Management CD. You can choose whether to
install only the Asset Inventory component, to install a 90-day evaluation version of the complete
ZENworks Asset Management product, or to install a full version of ZENworks Asset Management
product (this requires the purchase of a separate Asset Management license). For more detailed
information, see the ZENworks 7.5 Asset Management Installation Guide. (http://www.novell.com/
documentation/zam75/).
1.1.6 Data Management
ZENworks 7 Data Management, powered by Novell iFolder®, enables you to manage the storage of
users’ files, including the ability to:
Provide users with access to their files from anywhere—online or offline—across multiple
workstations and the Internet.
Provide users with a simple, convenient, and secure way to back up and synchronize their files.
Introduction11
Data Management is included on the ZENworks 7 Data Management and Instant Messenger CD.
For more detailed information about how you can use Novell iFolder for data management, see the
Novell iFolder 2.1 Installation and Administration Guide (http://www.novell.com/documentation/
ifolder21/admin/data/a2iii88.html). This guide includes all relevant updates for Novell iFolder 2.1x.
1.1.7 Instant Messenger
Instant Messenger, powered by GroupWise® Messenger, is a messaging solution that delivers
security, manageability, and business-class functionality. Using Instant Messenger, your
organization can enjoy:
Secure communications among employees to protect sensitive information.
Policy-based management through Novell eDirectory
Business-class functionality designed especially for the enterprise environment.
This corporate instant messaging solution, which is based on Novell eDirectory and is LDAPenabled, is included on the ZENworks 7 Data Management and Instant Messenger CD. For more
detailed information about how you can use Instant Messenger in your environment, see “Novell
ZENworks 7 Software Packaging, powered by Accresso AdminStudio 9.0 ZENworks Edition,
enables you to manage Microsoft Windows Installer (MSI) packages, including the ability to:
Convert legacy-based installs to MSI packages, including migration of ZENworks AOT and
AXT packages to MSI packages.
Customize MSI packages for your organization's varying needs.
Automate creation of directory objects used for management and distribution of the MSI
package.
Software Packaging is provided on the ZENworks 7 Software Packaging CD. To license
AdminStudio ZENworks Edition, install the product, then launch any of the components included in
the ZENworks Edition (Repackager, Tuner, and Distribution Wizard). On the first launch, a dialog
box prompting for a license code is displayed. You can use the link listed in the dialog box to
register with Macrovision.
The registration requires that you furnish basic contact information. When you provide this
information, Macrovision immediately e-mails a license code that you can use to activate
AdminStudio ZENworks Edition. The registration covers all AdminStudio ZENworks Edition
components and needs to be completed only once. After registration, all components function
normally.
For more detailed information about ZENworks 7 Software Packaging, see the Acresso AdminStudio
ZENworks 7 Personality Migration, powered by Unicenter* Desktop DNA* from Computer
Associates, enables you to efficiently migrate and restore a full desktop environment, including the
ability to:
Control migration of system settings, desktop settings, and application settings.
Control migration of folders and files.
Use typical migrations or create custom migrations.
Automate migrations.
Back up and restore desktop environments.
Personality Migration is provided on the ZENworks 7 Personality Migration CD. For more detailed
information about Personality Migration, see the Novell ZENworks 7 Personality Migration
Installation Guide.
1.1.10 Patch Management
novdocx (en) 13 May 2009
ZENworks 7 Patch Management, powered by PatchLink Update*, enables you to manage the
software update and patch process across NetWare and Windows operating systems, including the
ability to:
Apply all required updates and patches to new installations to match corporate standards.
Patch all major vendors' software, including Novell, Microsoft*, IBM*, Adobe*, Corel*,
Symantec*, McAfee*, WinZip, Citrix*, and many others.
Review detailed patch information to determine what patches are right for your organization.
Target specific machines to ensure that the correct machines get the correct patches.
Schedule the update times.
Generate reports on patch compliance.
Patch Management is provided on the ZENworks 7 Patch Management CD. For more detailed
information about Patch Management, see the ZENworks Patch Management User Guide (http://
There are no ISO images or CDs for the ZENworks 7 Suite with Support Pack 1 Interim Release 1
(SP1 IR1), Support Pack 1 Interim Release 3a (SP1 IR3a), and Support Pack 1 Interim Release 4
(SP1 IR4). This release is a fully-supported patch available from Novell Support (http://
download.novell.com/index.jsp). For information about downloading and installing the interim
release, see the respective ZENworks 7 Desktop Management readme or the ZENworks 7 Server
Management readme.
The contents of ZENworks 7 with Support Pack 1 Release 2 CDs are listed in the table below.
Introduction13
Table 1-1 Contents of the ZENworks 7 with Support Pack 1 Release 2 CDs.
CD NameISO NameContents
novdocx (en) 13 May 2009
Desktop
Management 1
Desktop
Management 2
Desktop
Management
Services on
Linux
Linux
Management
Server
Management
zen7_with_sp1_r2_deskto
pmgmt1.iso
zen7_with_sp1_r2_deskto
pmgmt2.iso
zen7_with_sp1_r2_deskto
pmgmtlinux.iso
zen72_linuxmanagement.i
so
zen7_with_sp1_r2_server
mgmt.iso
Use this CD to install the English, German,
Portuguese, French, or Spanish version of Desktop
Management.
ZENworks Installation program
Desktop Management software for Windows
workstations and NetWare and Windows
servers
Use this CD to install the English, Chinese
Traditional, or Chinese Simplified version of Desktop
Management.
ZENworks Installation program
Desktop Management software for Windows
workstations and NetWare and Windows
servers
ZENworks installation script
Desktop Management software for OES Linux,
SLES 9 SP3, and SLES 10 servers
ZENworks Installation script
Linux Management software
ZENworks Installation program
Server Management software
Handheld
Management
Asset Inventory
Data
Management/
Messenger
Software
Packaging
Personality
Migration
Patch
Management
zen7_with_sp1_r2_handhe
ldmgmt.iso
zen75_assetinv.iso
zen7_with_sp1_r2_datamg
mt_messenger.iso
zen7_with_sp1_r2_softwa
repackaging.iso
zen7_with_sp1_r2_person
alitymigration.iso
zen7_with_sp1_r2_patchm
gmt.iso
ZENworks Installation program
Handheld Management software
ZENworks Installation program
ZENworks Asset Inventory software
ZENworks Installation program
Novell iFolder 2.1.7 software
GroupWise Messenger 2.0.2 software
ZENworks Installation program
AdminStudio 8 ZENworks Edition software
ZENworks Installation program
Unicenter Desktop DNA R11.1 software
ZENworks Installation program
PatchLink* Update 6.3 software
14Novell ZENworks 7 Getting Started Guide
CD NameISO NameContents
novdocx (en) 13 May 2009
Companion 1
Companion 2
zen7_with_sp1_r2_compan
ion1.iso
zen7_with_sp1_r2_compan
ion2.iso
ZENworks Installation program
Novell ConsoleOne
®
1.3.6e
Novell iManager 2.6
Novell eDirectory 8.8.1 for Windows
Novell eDirectory 8.8.1 for Linux
1
1
ZENworks Installation program
Novell Identity Manager 3 Bundle Edition
Adobe Acrobat* Reader 5.0.5
Novell International Cryptographic Infrastructure
2.6.4 (NICI)
Microsoft Windows Installer
ZENworks Database Drivers
ZENworks Inventory and Remote Management
Console
Introduction15
CD NameISO NameContents
novdocx (en) 13 May 2009
Companion 3
zen7_with_sp1_companion
3.iso
c1-zen7-snap.cpk
language-agent.cpk
standalone_zdm7sp1
_linux.tar.gz
zdl7-imgstart.cpk
zdl7mbcksp1.cpk
The ZENworks 7 Desktop
Management with SP1
snap-ins for updating
ConsoleOne.
The Language Agent MSI
files (one for each
supported language) for
all supported platforms.
The standalone Linux
OES CPK package
processor for use on all
operating systems. This
does not require the
purchase or installation of
ZENworks 7 Server
Management.
Restarts the novell-tftp
and novellzmgprebootpolicy
daemons on OES Linux
servers.
Automatically upgrades
the Desktop Management
Server and Middle Tier
components installed on
Novell Open Enterprise
Server (OES) Linux
servers.
zdl7proxystart.cpk
zdl-pxeimagestop.cpk
zsm7sp1_invagnt.cp
k
zsm7sp1_remmgmt.cp
k
zsm71_polydist.cpk
Restarts the novellproxydhcp daemon on
OES Linux servers.
Sent in advance to stop
imaging on OES Linux
servers.
Upgrades Inventory in
Server Management.
Upgrades Remote
Management in Server
Management.
Upgrades Policies and
Distribution in Server
Management.
16Novell ZENworks 7 Getting Started Guide
CD NameISO NameContents
novdocx (en) 13 May 2009
Companion 4
zen7_with_sp1_companion
4.iso
c1-zen7-snap.cpk
language-agent.cpk
standalone_zdm7sp1
_n-w.zip
startinv.cpk
startwol.cpk
stopinv.cpk
The ZENworks 7 Desktop
Management with SP1
snap-ins for updating
ConsoleOne.
The Language Agent MSI
files (one for each
supported language) for
all supported platforms.
The standalone NetWare/
Windows CPK package
processor for use on all
operating systems. This
does not require the
purchase or installation of
ZENworks 7 Server
Management.
Starts Inventory services
after upgrading, including
restarting Sybase*.
Starts the Wake-on-LAN
service after upgrading
the service.
Stops Inventory services
before upgrading,
including stopping the
Sybase database without
prompting.
stopwol.cpk
zdn7bksp1.cpk
zdn7midsp1.cpk
zdw7bksp1.cpk
zdw7midsp1.cpk
Stops the Wake-on-LAN
service before upgrading
the service.
For English only,
upgrades the Desktop
Management Server
component installed on
NetWare servers
(including OES NetWare).
Upgrades the Middle Tier
component installed on
NetWare servers
(including OES NetWare).
Upgrades the Desktop
Management Server
component installed on
Windows servers.
Upgrades the Middle Tier
component installed on
Windows servers.
Introduction17
The current ZENworks 7 Media Kit available for purchase consists of the ZENworks 7 with Support
Pack 1 Release 3 products. The contents of those CDs are listed in the table below
Table 1-2 Contents of the ZENworks 7 with Support Pack 1 Release 3 CDs.
CD NameISO NameContents
novdocx (en) 13 May 2009
Desktop
Management 1
Desktop
Management 2
Desktop
Management
Services on
Linux
Linux
Management
Server
Management
zen7_with_sp1_desktopmg
mt1.iso
zen7_with_sp1_desktopmg
mt2.iso
zen7_with_sp1_ir2_deskt
opmgmtlinux.iso
zlm72_agent.iso, zlm
72_server.iso
zen7_with_sp1_servermgm
t.iso
Use this CD to install the English, German,
Portuguese, French, or Spanish version of Desktop
Management.
ZENworks Installation program
Desktop Management software for Windows
workstations and NetWare and Windows
servers
Use this CD to install the English, Chinese
Traditional, or Chinese Simplified version of Desktop
Management.
ZENworks Installation program
Desktop Management software for Windows
workstations and NetWare and Windows
servers
ZENworks installation script
Desktop Management software for OES Linux,
SLES 9 SP3, and SLES 10 servers
ZENworks Installation script
Linux Management software
ZENworks Installation program
Server Management software
Handheld
Management
Asset Inventory
Data
Management/
Messenger
Software
Packaging
Personality
Migration
Patch
Management
zen7_with_sp1_r2_handhe
ldmgmt.iso
zen75_assetinv.iso
zen7_with_sp1_r2_datamg
mt_messenger.iso
zen7_softwarepackaging_
8.0.iso
zen7_personalitymigrati
on_11.1.3.17.iso
zen7_patchmgmt6.4.iso
18Novell ZENworks 7 Getting Started Guide
ZENworks Installation program
Handheld Management software
ZENworks Installation program
ZENworks Asset Inventory software
ZENworks Installation program
Novell iFolder 2.1.7 software
GroupWise Messenger 2.0.2 software
ZENworks Installation program
AdminStudio 8 ZENworks Edition software
ZENworks Installation program
Unicenter Desktop DNA R11.1 software
ZENworks Installation program
PatchLink* Update 6.4 software
CD NameISO NameContents
novdocx (en) 13 May 2009
Companion 1
Companion 2
zen7_with_sp1_companion
1.iso
zen7_with_sp1_companion
2.iso
ZENworks Installation program
Novell ConsoleOne
®
1.3.6e
Novell iManager 2.6
Novell eDirectory 8.8.1 for Windows
Novell eDirectory 8.8.1 for Linux
1
1
ZENworks Installation program
Novell Identity Manager 3 Bundle Edition
Adobe Acrobat* Reader 5.0.5
Novell International Cryptographic Infrastructure
2.6.4 (NICI)
Microsoft Windows Installer
ZENworks Database Drivers
ZENworks Inventory and Remote Management
Console
Introduction19
CD NameISO NameContents
novdocx (en) 13 May 2009
Companion 3
zen7_with_sp1_companion
3.iso
c1-zen7-snap.cpk
language-agent.cpk
standalone_zdm7sp1
_linux.tar.gz
zdl7-imgstart.cpk
zdl7mbcksp1.cpk
The ZENworks 7 Desktop
Management with SP1
snap-ins for updating
ConsoleOne.
The Language Agent MSI
files (one for each
supported language) for
all supported platforms.
The standalone Linux
OES CPK package
processor for use on all
operating systems. This
does not require the
purchase or installation of
ZENworks 7 Server
Management.
Restarts the novell-tftp
and novellzmgprebootpolicy
daemons on OES Linux
servers.
Automatically upgrades
the Desktop Management
Server and Middle Tier
components installed on
Novell Open Enterprise
Server (OES) Linux
servers.
zdl7proxystart.cpk
zdl-pxeimagestop.cpk
zsm7sp1_invagnt.cp
k
zsm7sp1_remmgmt.cp
k
zsm71_polydist.cpk
Restarts the novellproxydhcp daemon on
OES Linux servers.
Sent in advance to stop
imaging on OES Linux
servers.
Upgrades Inventory in
Server Management.
Upgrades Remote
Management in Server
Management.
Upgrades Policies and
Distribution in Server
Management.
20Novell ZENworks 7 Getting Started Guide
CD NameISO NameContents
novdocx (en) 13 May 2009
Companion 4
zen7_with_sp1_companion
4.iso
c1-zen7-snap.cpk
language-agent.cpk
standalone_zdm7sp1
_n-w.zip
startinv.cpk
startwol.cpk
stopinv.cpk
The ZENworks 7 Desktop
Management with SP1
snap-ins for updating
ConsoleOne.
The Language Agent MSI
files (one for each
supported language) for
all supported platforms.
The standalone NetWare/
Windows CPK package
processor for use on all
operating systems. This
does not require the
purchase or installation of
ZENworks 7 Server
Management.
Starts Inventory services
after upgrading, including
restarting Sybase*.
Starts the Wake-on-LAN
service after upgrading
the service.
Stops Inventory services
before upgrading,
including stopping the
Sybase database without
prompting.
stopwol.cpk
zdn7bksp1.cpk
zdn7midsp1.cpk
zdw7bksp1.cpk
zdw7midsp1.cpk
Stops the Wake-on-LAN
service before upgrading
the service.
For English only,
upgrades the Desktop
Management Server
component installed on
NetWare servers
(including OES NetWare).
Upgrades the Middle Tier
component installed on
NetWare servers
(including OES NetWare).
Upgrades the Desktop
Management Server
component installed on
Windows servers.
Upgrades the Middle Tier
component installed on
Windows servers.
Introduction21
1
The ZENworks 7 Suite does not support encrypted attributes, a feature included in Novell
eDirectory 8.8x.
For more information about the CPKs on the Companion 3 and Companion 4 CDs, see “Upgrading
to Support Pack 1 Using Server Software Packages” in the Novell ZENworks 7 Desktop
Management Installation Guide/
IMPORTANT: The Novell software included on the ZENworks 7 Companion CDs is provided for
your convenience. Although the version of a given software product on these CDs might be later
than the required minimum version documented for use in ZENworks 7 with SP1 R2,
interoperability testing has also been performed with these later releases.
novdocx (en) 13 May 2009
22Novell ZENworks 7 Getting Started Guide
2
Installation
The following sections provide information about installing Novell® ZENworks® 7 Suite in a new
environment.
Section 2.1, “Installation Order,” on page 23
Section 2.2, “Where to Find Installation Documentation,” on page 23
2.1 Installation Order
You can install the ZENworks 7 Suite products in any order.
2.2 Where to Find Installation Documentation
Before beginning the installation of a ZENworks 7 Suite product, we strongly encourage you to read
the product’s installation documentation.
novdocx (en) 13 May 2009
2
NOTE: You can find the installation information for the various Interim Releases of ZENworks 7
Desktop Management with Support Pack 1 and ZENworks 7 Server Management with Support Pack
1 in their respective readmes. These readmes can be accessed from the ZENworks 7 documentation
Web page (http://www.novell.com/documentation/zenworks7/index.html).
The following list provides directions for locating the documentation for the latest full release of
ZENworks 7. You can also access the documentation from the installation program menus.
Desktop Management: To view the installation documentation, click the following link:
To view the Server installation documentation, click the following link:
Novell Patch Management Server Installation Guide (http://www.novell.com/documentation/
zenworks7/pdfdoc/ptm7install/ptm7sinstall.pdf)
novdocx (en) 13 May 2009
24Novell ZENworks 7 Getting Started Guide
3
Upgrade
This section applies only if your environment already has a Novell® ZENworks® product installed.
If it does not, see Chapter 2, “Installation,” on page 23.
Section 3.1, “What's New in ZENworks 7 with Support Pack 1 Interim Release 1,” on page 25
Section 3.2, “What's New in ZENworks 7 with Support Pack 1 Release 3,” on page 26
Section 3.3, “What's New in ZENworks 7 with Support Pack 1 Interim Release 3a,” on page 27
Section 3.4, “What's New in ZENworks 7 with Support Pack 1 Interim Release 4,” on page 28
Section 3.5, “Upgrade Order,” on page 29
Section 3.6, “Where to Find Upgrade Documentation,” on page 30
3.1 What's New in ZENworks 7 with Support
Pack 1 Interim Release 1
novdocx (en) 13 May 2009
3
ZENworks 7 Suite with Support Pack 1 Interim Release 1 (SP IR1) includes updates to the
following products:
Desktop Management: Includes new platform support and a new imaging kernel. For a
detailed list of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks
7 SP1 IR1, see “Upgrade” in the Novell ZENworks 7 Desktop Management Installation Guide.
Desktop Management Services on Linux: Includes new platform support. For more
information, see “Installing ZENworks Desktop Management Services on Linux” in the Novell
ZENworks 7 Desktop Management Installation Guide.
Server Management: Includes new platform support and a new Imaging kernel. For a detailed
list of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1
IR1, see “Upgrade” in the Novell ZENworks 7 Server Management Installation Guide.
The following products have not changed in this release. They are the same versions as those
included in Support Pack 1 or Support Pack 1 Release 2.
Data Management: Data Management, powered by Novell iFolder
from the Suite 7 Support Pack 1 release. For a list of enhancements from previous iFolder
versions, see “What’s New” in the Novell iFolder 2.1 Installation and Administration Guide
Linux Management: Linux Management has not changed from the version 7.2 in the Suite 7
SP1 IR2 release. For a more detailed list of enhancements over previous versions, see “What’s
New in ZENworks 7.2 Linux Management” in the Novell ZENworks 7.2 Linux Management
Patch Management: Pach Management has not changed from Patchlink Update 6.3 in the
Suite 7 SP1 R2 release. For a more detailed list of enhancements over previous versions, see
“New Features” in the ZENworks Patch Management Readme (http://www.novell.com/
Software Packaging: Software Packaging has not changed from the AdminStudio 8.0
ZENworks Edition in the Suite 7 SP1 R2 release. For a more detailed list of enhancements over
previous versions, see the Novell ZENworks Personality Migration Release Impact Guide
3.2 What's New in ZENworks 7 with Support
Pack 1 Release 3
ZENworks 7 Suite with Support Pack 1 Release 3 (SP1 R3) includes updates to the following
products:
Desktop Management Services on Linux: Includes new platform support. For more
information, see “Installing ZENworks Desktop Management Services on Linux” in the Novell
ZENworks 7 Desktop Management Installation Guide.
Personality Migration: Includes the Chinese version of Personality Migration and the support
for migrating personality from Windows XP device to Windows Vista device. For a more
detailed list of enhancements, see the Novell ZENworks Personality Migration Release Impact
The following products have not changed in this release. They are the same versions as those
included in Support Pack 1 or Support Pack 1 Release 2.
Desktop Management: Desktop Management has not changed in this release. For a detailed
list of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1
IR1, see “Upgrade” in the Novell ZENworks 7 Desktop Management Installation Guide.
Server Management: Server Management has not changed in this release. For a detailed list
of new features in ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR1,
see “Upgrade” in the Novell ZENworks 7 Server Management Installation Guide.
Data Management: Data Management, powered by Novell iFolder
from the Suite 7 Support Pack 1 release. For a list of enhancements from previous iFolder
versions, see “What’s New” in the Novell iFolder 2.1 Installation and Administration Guide
Linux Management: Linux Management has not changed from the version 7.2 in the Suite 7
SP1 R2 release. For a more detailed list of enhancements over previous versions, see “What’s
New in ZENworks 7.2 Linux Management” in the Novell ZENworks 7.2 Linux Management
Patch Management: Pach Management has not changed from Patchlink Update 6.3 in the
Suite 7 SP1 R2 release. For a more detailed list of enhancements over previous versions, see
“New Features” in the ZENworks Patch Management Readme (http://www.novell.com/
Software Packaging: Software Packaging has not changed from the AdminStudio 8.0
ZENworks Edition in the Suite 7 SP1 R2 release. For a more detailed list of enhancements over
previous versions, see the Novell ZENworks Personality Migration Release Impact Guide
3.3 What's New in ZENworks 7 with Support
Pack 1 Interim Release 3a
ZENworks 7 Suite with Support Pack 1 Interim Release 3a (SP IR3a) includes updates to the
following products:
Desktop Management: Includes new platform support. For a detailed list of new features in
ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR3a, see “Upgrade” in
the Novell ZENworks 7 Desktop Management Installation Guide (http://www.novell.com/
Server Management: Includes new platform support. For a detailed list of new features in
ZENworks 7, ZENworks 7 with Support Pack 1, and ZENworks 7 SP1 IR3a, see “Upgrade” in
the Novell ZENworks 7 Server Management Installation Guide (http://www.novell.com/
Handheld Management: Includes new platform support.
Upgrade27
The following products have not changed in this release. They are the same versions as those
included in Support Pack 1 or Support Pack 1 Release 2.
Data Management: Data Management, powered by Novell iFolder
from the Suite 7 Support Pack 1 release. For a list of enhancements from previous iFolder
versions, see “What’s New” in the Novell iFolder 2.1 Installation and Administration Guide
Linux Management: Linux Management has not changed from the version 7.2 in the Suite 7
SP1 IR2 release. For a more detailed list of enhancements over previous versions, see “What’s
New in ZENworks 7.2 Linux Management” in the Novell ZENworks 7.2 Linux Management
Patch Management: Pach Management has not changed from Patchlink Update 6.3 in the
Suite 7 SP1 R2 release. For a more detailed list of enhancements over previous versions, see
“New Features” in the ZENworks Patch Management Readme (http://www.novell.com/
Software Packaging: Software Packaging has not changed from the AdminStudio 8.0
ZENworks Edition in the Suite 7 SP1 R2 release. For a more detailed list of enhancements over
previous versions, see the Novell ZENworks Personality Migration Release Impact Guide
3.4 What's New in ZENworks 7 with Support
Pack 1 Interim Release 4
ZENworks 7 Suite with Support Pack 1 Interim Release 4 (SP IR4) includes updates to the
following products:
Desktop Management: Includes new platform support. For a detailed list of new features in
ZENworks 7 and ZENworks 7 support releases (Support Pack, Interim Releases), see
“Upgrade” in the Novell ZENworks 7 Desktop Management Installation Guide (http://
Server Management: Includes new platform support. For a detailed list of new features in
ZENworks 7 and ZENworks 7 support releases (Support Pack, Interim Releases), see
“Upgrade” in the Novell ZENworks 7 Server Management Installation Guide (http://
Linux Management: Linux Management has changed to the version 7.3 in the Suite 7 SP1
IR4 release. For a more detailed list of enhancements over previous versions, see “What’s New
in ZENworks 7.3 Linux Management” in the Novell ZENworks 7.3 Linux Management
The following products have not changed in this release. They are the same versions as those
included in Support Pack 1 or Support Pack 1 Release 2.
Data Management: Data Management, powered by Novell iFolder
®
2.1.7, has not changed
from the Suite 7 Support Pack 1 release. For a list of enhancements from previous iFolder
versions, see “What’s New” in the Novell iFolder 2.1 Installation and Administration Guide
Patch Management: Pach Management has not changed from Patchlink Update 6.3 in the
Suite 7 SP1 R2 release. For a more detailed list of enhancements over previous versions, see
“New Features” in the ZENworks Patch Management Readme (http://www.novell.com/
The following upgrade scenarios indicate the order in which you can upgrade your current
ZENworks for Desktops, ZENworks for Servers, and ZENworks for Handhelds products. Only
these upgrade scenarios are tested and supported.
The upgrade scenarios do not include Data Management, Asset Management, Personality Migration,
Patch Management, Software Packaging, and Linux Management. These products do not have
interoperability issues that need to be addressed by upgrading in a specific order; you can upgrade
them in the order you want.
Upgrade29
NOTE: Desktop Management and Server Management did not change from the ZENworks 7 Suite
with Support Pack 1 release. If you have the SP1 version of these products already installed, you do
not need to install again.
Scenario 1
1. ZENworks for Servers 3.0.2
2. ZENworks for Desktops 4.0.1
3. ZENworks for Handhelds 5.x
Scenario 2
1. ZENworks for Desktops 4.0.1
2. ZENworks for Servers 3.0.2
3. ZENworks for Handhelds 5.x
Scenario 3
novdocx (en) 13 May 2009
1. ZENworks 6.5 or 6.5 SP1 (a or b) Desktop Management
2. ZENworks 6.5 or 6.5 SP1 (a or b) Server Management
3. ZENworks 6.5 or 6.5 SP1 (a or b) Handheld Management
Scenario 4
1. ZENworks 7 Desktop Management
2. ZENworks 7 Server Management
3. ZENworks 7 Handheld Management
3.6 Where to Find Upgrade Documentation
The following list provides directions for locating upgrade information. You can also access the
documentation from the installation program menus.
Desktop Management: To view the upgrade documentation, click the following link:
To view the Server installation documentation, click the following link:
novdocx (en) 13 May 2009
Novell Patch Management Server Installation Guide (http://www.novell.com/documentation/
zenworks7/pdfdoc/ptm7install/ptm7sinstall.pdf)
NOTE: For SP1 IR1 installation information, see the readme for ZENworks 7 Desktop
Management with SP1 IR1 (http://www.novell.com/documentation/zenworks7/readme/
readme_desktops_7sp1ir1.html) (also includes information the interim release for Desktop
Management Services on Linux), and the readme for ZENworks 7 Server Management with SP1
This section contains information on documentation content changes that have been made in the
Getting Started Guide since the initial release of Novell
information helps you to keep current on updates to the documentation.
All changes that are noted in this section were also made in the documentation. The documentation
is provided on the Web in two formats: HTML and PDF. The HTML and PDF documentation are
both kept up-to-date with the documentation changes listed in this section.
If you need to know whether a copy of the PDF documentation you are using is the most recent, the
PDF document contains the date it was published on the title page.
The documentation was updated on the following dates:
A.1 June 17, 2009 (Support Pack 1 Interim
Release 4)
The Getting Started Guide was revised to add information pertinent to this release. In particular, the
section entitled Section 3.4, “What's New in ZENworks 7 with Support Pack 1 Interim Release 4,”
on page 28 has been added to list the updates of various capabilities in the ZENworks 7 Suite. The
Software Packaging is now powered by Accresso AdminStudio 9.0 ZENworks Edition and the
section Section 1.1.8, “Software Packaging,” on page 12 is updated.
A.2 February 29, 2008 (Support Pack 1 Release
3)
The Getting Started Guide was revised to add information pertinent to this release. In particular, the
section entitled Section 3.2, “What's New in ZENworks 7 with Support Pack 1 Release 3,” on
page 26 has been changed to list the updates of various capabilities in the ZENworks 7 Suite. The
contents of ZENworks 7 with Support Pack 1 Release 3 CDs are listed in the Table 1-2 on page 18.
A.3 September 26, 2007 (Support Pack 1 Interim
Release 1)
The Getting Started Guide was revised to add information pertinent to this release. In particular, the
section entitled Section 3.1, “What's New in ZENworks 7 with Support Pack 1 Interim Release 1,”
on page 25 has been changed to list the updates of various capabilities in the ZENworks 7 Suite.
Documentation Updates
33
A.4 May 22, 2007 (Support Pack 1 Release 2)
The Getting Started Guide was revised to include only information pertinent to this release.
ZENworks 7 and 7 SP1 information was removed. If you need information for version 7 or 7 SP1,
see the “Previous Releases” documentation page for each ZENworks product in the suite, links to
which are available at the ZENworks 7 Suite documentation Web site (http://www.novell.com/
documentation/zenworks7).
A.5 July 14, 2006 (Support Pack 1)
Updates were made to the following sections:
Section A.5.1, “Introduction,” on page 34
Section A.5.2, “What’s New in ZENworks 7 with Support Pack 1,” on page 34
A.5.1 Introduction
The following changes were made in this section:
novdocx (en) 13 May 2009
LocationChange
Section 1.2, “ZENworks 7 CD
Organization,” on page 13
Added this section.
A.5.2 What’s New in ZENworks 7 with Support Pack 1
The following changes were made in this section:
LocationChange
Section 3.4, “Supported Upgrade
Paths for ZENworks 7 with
Support Pack 1
Added this section.
A.6 December 9, 2005
The page design in the guide was reformatted to comply with revised Novell documentation
standards.
34Novell ZENworks 7 Getting Started Guide
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