Novell®
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Installation Guide
ZENworks® Linux Management
novdocx (en) 13 May 2009
AUTHORIZED DOCUMENTATION
7.2 IR2
July 20, 2009
Novell ZENworks 7.2 Linux Management Installation Guide
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4 Novell ZENworks 7.2 Linux Management Installation Guide
Contents
About This Guide 11
Part I Overview 13
1 About ZENworks Linux Management 15
1.1 Management Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.1 Software Package Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.2 Policy-Based Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.3 Automated Install and Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.1.4 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.1.5 Inventory Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.1.6 ZENworks Linux Management Features Specific to Dell PowerEdge Servers . . . . . 16
1.2 System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.3 System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4 ZENworks Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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Part II Preparation 23
2 System Requirements 25
2.1 ZENworks Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.2 Database Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.3 Managed Device Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.4 Administration Workstation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Part III Installation 31
3 Preparing the Database for the ZENworks Data Store 33
3.1 Creating the Database Instance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2 Installing the Oracle Database Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.1 Linux x86 32-Bit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.2 Linux x86 64-Bit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.3 Configuring Oracle 10g Release 2 as a Remote Database Server . . . . . . . . . . . . . . . . . . . . . 35
3.3.1 Configuring Oracle 10g R2 as a Remote Database Server on Linux . . . . . . . . . . . . 35
3.3.2 Configuring Oracle 10g R2 as a Remote Database Server on Windows . . . . . . . . . 35
3.4 Migrating the Data from an Oracle 9i R2 Database to an Oracle 10g R2 Database . . . . . . . . 35
3.5 Gathering the Database Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4 Verifying the RPM Package Signatures 39
5 Installing the ZENworks Primary Server 41
5.1 What the Installation Program Does . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.2 Installing the ZENworks Server Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.3 Supplying Your Product License Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Contents 5
6 Installing a ZENworks Secondary Server 47
6.1 Determining If a Secondary Server is Needed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6.2 Installing the ZENworks Server Software as Secondary Server . . . . . . . . . . . . . . . . . . . . . . . 48
6.3 Defining a Content Replication Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7 Setting Up Managed Devices 53
7.1 Installing ZENworks Linux Management on SLES 10 IA 64 . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7.2 Installing the ZENworks Agent and Registering the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
7.2.1 Manually Installing the ZENworks Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
7.3 Setting Up the Open Enterprise Server 1 after Installing ZENworks Linux Management . . . . 57
7.4 Enabling Dell PowerEdge Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
8 What's Next 63
Part IV Security 65
9 Understanding the Security of ZENworks Linux Management System 67
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9.1 Clear Text Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
9.2 Self-Signed Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
9.3 ZENworks Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
9.4 Database Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
9.5 Device Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
9.5.1 Agent Listening Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
9.5.2 Server Listening Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
9.6 Denial-of-Service Attacks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
9.7 Root . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Part V Upgrade 71
10 What’s New in ZENworks Linux Management 73
10.1 What’s New in ZENworks 7.2 Linux Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
10.1.1 ZENworks Linux Management Server Support for SLES 10 Devices . . . . . . . . . . . . 73
10.1.2 Support for SLES 10 and SLED 10 As Managed Devices . . . . . . . . . . . . . . . . . . . . 74
10.1.3 Support for Dell Update Package Bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
10.1.4 Support for Dell Configuration Bundles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
10.1.5 New Package Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
10.1.6 Package Management for PPC, Itanium, and zSeries Devices . . . . . . . . . . . . . . . . . 75
10.1.7 Updates to the Imaging Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
10.1.8 Mirroring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
10.1.9 ZENworks Linux Management Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
10.1.10 ZENworks Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
10.1.11 Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
10.1.12 Integration with the Novell Customer Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
10.2 What’s New in ZENworks 7.2 Linux Management with Interim Release 1. . . . . . . . . . . . . . . . 79
10.2.1 ZENworks Linux Management Server Support for SLES 10 SP1 . . . . . . . . . . . . . . . 79
10.2.2 Support for New Platforms As Managed Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
10.2.3 Support for the NU Type in zlmmirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
10.3 What’s New in ZENworks 7.2 Linux Management with Interim Release 1a. . . . . . . . . . . . . . . 80
10.3.1 Support for New Platforms As Managed Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
10.4 What’s New in ZENworks 7.2 Linux Management with Interim Release 2. . . . . . . . . . . . . . . . 80
6 Novell ZENworks 7.2 Linux Management Installation Guide
10.4.1 ZENworks Linux Management Server Support for SLES 10 SP2 . . . . . . . . . . . . . . . 80
10.4.2 Support for New Platforms As Managed Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
10.4.3 Java-based Image Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
10.4.4 Enhancement to zseries on SLES10 SP2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
10.4.5 Device Blackout Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
10.4.6 xzlmmirror Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
10.4.7 Support for Oracle 10g Release2 database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
11 Upgrading to ZENworks 7.2 Linux Management 83
11.1 Upgrading the ZENworks Servers and the Managed Devices to ZENworks 7.2 Linux
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
11.1.1 Performing an In-Place Upgrade on the ZENworks Primary Server . . . . . . . . . . . . . 84
11.1.2 Performing an In-Place Upgrade on a ZENworks Secondary Server . . . . . . . . . . . . 85
11.1.3 Upgrading Managed Devices Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
11.1.4 Upgrading Managed Devices by Using Upgrade Bundles. . . . . . . . . . . . . . . . . . . . . 87
11.2 Increasing the Security Level After Upgrading a ZENworks Server from ZENworks 7 Linux
Management with IR1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
11.3 Changes to Bundle Schedules in ZENworks 7.2 Linux Management . . . . . . . . . . . . . . . . . . . 91
11.4 Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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12 Upgrading to ZENworks 7.2 Linux Management with IR1/IR1a 93
12.1 Upgrading the ZENworks 7 Linux Management with IR1 or ZENworks 7 Linux Management - Dell
Edition Servers to ZENworks 7.2 Linux Management with IR1 . . . . . . . . . . . . . . . . . . . . . . . . 94
12.1.1 Performing an In-Place Upgrade on the ZENworks Primary Server . . . . . . . . . . . . . 95
12.1.2 Performing an In-Place Upgrade on a ZENworks Secondary Server . . . . . . . . . . . . 96
12.2 Upgrading the ZENworks 7.2 Linux Management Servers to ZENworks 7.2 Linux Management
with IR1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
12.3 Upgrading the Managed Device to ZENworks 7.2 Linux Management with IR1/IR1a . . . . . . . 98
12.3.1 Upgrading Managed Devices by Using Upgrade Bundles. . . . . . . . . . . . . . . . . . . . . 98
12.3.2 Manually Upgrading the ZENworks 7 Linux Management with IR1 or ZENworks 7 Linux
Management - Dell Edition Managed Device to ZENworks 7.2 Linux Management with
IR1/IR1a. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
12.3.3 Upgrading the ZENworks 7.2 Linux Management Managed Device to ZENworks 7.2
Linux Management with IR1 by Using the Hot Patch 5 Channel . . . . . . . . . . . . . . . 102
12.4 Increasing the Security Level After Upgrading a ZENworks Server from ZENworks 7 Linux
Management with IR1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
12.5 Changes to Bundle Schedules in ZENworks 7.2 Linux Management with IR1 . . . . . . . . . . . 103
12.6 Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
13 Upgrading to ZENworks 7.2 Linux Management with IR2 105
13.1 Upgrading from ZENworks 7 Linux Management with IR1 or ZENworks 7 Linux Management -
Dell Edition to ZENworks 7.2 Linux Management with IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . 106
13.1.1 Upgrading the Servers from ZENworks 7 Linux Management with IR1 or ZENworks 7
Linux Management - Dell Edition to ZENworks 7.2 Linux Management with IR2 . . 107
13.1.2 Upgrading the Managed Devices from ZENworks 7 Linux Management with IR1 or
ZENworks 7 Linux Management - Dell Edition to ZENworks 7.2 Linux Management with
IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
13.2 Upgrading from ZENworks Linux Management 7.2 to ZENworks Linux Management 7.2 with
IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
13.2.1 Upgrading the Servers from ZENworks Linux Management 7.2 to ZENworks Linux
Management 7.2 with IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Contents 7
13.2.2 Upgrading the Managed Device from ZENworks 7.2 Linux Management to ZENworks
7.2 Linux Management with IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
13.3 Upgrading from ZENworks 7.2 Linux Management with IR1 to ZENworks 7.2 Linux Management
with IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
13.3.1 Upgrading the Servers from ZENworks 7.2 Linux Management with IR1 to ZENworks
7.2 Linux Management with IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
13.3.2 Upgrading the Managed Device from ZENworks 7.2 Linux Management with IR1 to
ZENworks 7.2 Linux Management with IR2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
13.4 Increasing the Security Level After Upgrading a ZENworks Server from ZENworks 7 Linux
Management with IR2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
13.5 Changes to Bundle Schedules in ZENworks 7.2 Linux Management with IR2 . . . . . . . . . . . 113
13.6 Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Part VI Appendixes 115
A Additional Installation Information 117
A.1 Installation Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
A.2 Automating Installation of the ZENworks Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
A.3 Installing ZENworks Linux Management on a SLES 9 Server with a Minimal Installation . . . 119
A.4 Installing ZENworks Linux Management on a SLES 10 Server with a Customize Installation 119
A.5 Installing a ZENworks Server on a Device Configured with DHCP . . . . . . . . . . . . . . . . . . . . 121
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BHot Patches 123
B.1 Installing ZENworks Linux Management Hot Patches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
B.2 Using AutoYaST to Install Hot Patches on Managed Devices . . . . . . . . . . . . . . . . . . . . . . . . 123
C Documentation Updates 127
C.1 July 20, 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
C.1.1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
C.2 December 12, 2008 (Hot Patch 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
C.2.1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
C.3 September 25, 2008 (Hot Patch 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
C.3.1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
C.3.2 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
C.4 May 19, 2008 (Interim Release 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
C.4.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
C.4.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
C.4.3 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
C.4.4 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
C.5 December 10, 2007 (Interim Release 1a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
C.5.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
C.5.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
C.5.3 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
C.6 October 16, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
C.6.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
C.6.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
C.7 August 23, 2007 (Interim Release 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
C.7.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
C.7.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
C.7.3 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
C.8 July 17, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
8 Novell ZENworks 7.2 Linux Management Installation Guide
C.8.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
C.8.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
C.9 June 11, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
C.9.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
C.10 May 21, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
C.10.1 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
C.11 April 20, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
C.11.1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
C.11.2 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
novdocx (en) 13 May 2009
Contents 9
novdocx (en) 13 May 2009
10 Novell ZENworks 7.2 Linux Management Installation Guide
About This Guide
novdocx (en) 13 May 2009
This Novell ZENworks Linux Management Installation Guide includes information to help you
successfully set up a ZENworks
Part I, “Overview,” on page 13
Part II, “Preparation,” on page 23
Part III, “Installation,” on page 31
Part V, “Upgrade,” on page 71
Part IV, “Security,” on page 65
Part VI, “Appendixes,” on page 115
Audience
This guide is intended for Novell
administrators.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to the Novell Documentation Feedback site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
®
system. The information in this guide is organized as follows:
®
ZENworks Linux Management and Dell* PowerEdge* server
Additional Documentation
ZENworks Linux Management is supported by other documentation (in both PDF and HTML
formats) that you can use to learn about and implement the product:
Novell ZENworks 7.27.3 Linux Management Administration Guide
Novell ZENworks 7.27.3 Linux Management Troubleshooting Guide
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.
About This Guide 11
novdocx (en) 13 May 2009
12 Novell ZENworks 7.2 Linux Management Installation Guide
I
Overview
Novell® ZENworks® 7.2 Linux Management provides comprehensive management of Linux
servers and workstations, collectively referred to as devices. Using ZENworks Linux Management,
you can:
Manage Dell PowerEdge servers using ZENworks Linux Management capabilities combined
with the Dell OpenManage* toolkit capabilities.
Manage your device software packages, including dependency resolution, SUSE
®
patch
support, and previous version rollback.
Manage your device configuration and application settings through the use of policies.
Automate the application of images and scripted installs using YAST autoinstall and Red Hat*
kickstart.
Remotely manage devices using a secure and fast interface.
Collect hardware and software inventory, as well as generate inventory reports.
novdocx (en) 13 May 2009
For more information, see Chapter 1, “About ZENworks Linux Management,” on page 15.
OverviewI13
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14 Novell ZENworks 7.2 Linux Management Installation Guide
1
About ZENworks Linux
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Management
The following sections provide detail information about the capabilities of ZENworks Linux
Management and a high-level overview of the ZENworks system architecture and administration.
Section 1.1, “Management Capabilities,” on page 15
Section 1.2, “System Architecture,” on page 17
Section 1.3, “System Administration,” on page 18
Section 1.4, “ZENworks Terms,” on page 19
1.1 Management Capabilities
The ZENworks Linux Management capabilities are divided as follows:
Section 1.1.1, “Software Package Management,” on page 15
Section 1.1.2, “Policy-Based Device Management,” on page 15
Section 1.1.3, “Automated Install and Imaging,” on page 16
Section 1.1.4, “Remote Management,” on page 16
Section 1.1.5, “Inventory Collection,” on page 16
Section 1.1.6, “ZENworks Linux Management Features Specific to Dell PowerEdge Servers,”
on page 16
1
1.1.1 Software Package Management
ZENworks Linux Management lets you install, remove, and roll back software on your Linux
devices. This is done through the use of bundles, which are collections of one or more software
(RPM) packages. ZENworks automatically resolves dependencies for any software packages it is
installing.
When you assign a bundle to a device, it is automatically installed on the device. If you want to give
the device’s user the choice of whether or not to install a software package, you can use catalogs. A
catalog is simply a group of bundles that appears in the ZENworks Linux Management Software
Updater client on the device; the user must initiate installation of any of the bundles in the catalog.
1.1.2 Policy-Based Device Management
ZENworks Linux Management provides a number of policies to help you manage the Novell Linux
Desktop, Evolution
Policies enable you to provide consistent operating system and application configuration settings for
your devices. You can lock the configuration settings so that users cannot change them.
TM
e-mail client, Epiphany Web browser, and several other software applications.
About ZENworks Linux Management
15
1.1.3 Automated Install and Imaging
ZENworks Linux Management includes a service called Preboot Services that enables you to
perform tasks on devices before their operating systems boot up. Using Preboot Services, you can
automatically or manually do the following to a Linux device when it boots up:
Run scripted installations on the device, such as AutoYaST and kickstart.
Run ZENworks imaging scripts on the device.
Make an image of the device’s hard drives and other storage devices.
Restore an image to the device.
Apply an existing image to multiple devices.
Update the device’s BIOS.
To accomplish these tasks automatically, you simply need to have PXE (Preboot Execution
Environment) enabled on your devices, and have prebootable tasks configured and assigned to the
devices (configuration is done in the ZENworks Control Center, discussed later). Then, the devices
can automatically implement these tasks when they boot. Or, to manually implement the tasks, you
can configure devices to require user intervention during bootup.
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1.1.4 Remote Management
ZENworks Linux Management provides the ability to use ZENworks Control Center (ZCC) to
remotely manage devices by using a graphical Web interface.
1.1.5 Inventory Collection
ZENworks Linux Management can gather extensive software and hardware inventory for all
managed devices, and it also enables you to create and export custom reports.
1.1.6 ZENworks Linux Management Features Specific to Dell PowerEdge Servers
By combining ZENworks Linux Management capabilities with the Dell OpenManage toolkit
capabilities, you can manage your Dell PowerEdge servers from out of the box through the entire
server life cycle. ZENworks Linux Management provides the following features to help you deploy
and manage Dell PowerEdge servers in your ZENworks system:
Dell Configuration bundles: Let you configure the BIOS, BMC, RAID, and DRAC settings
on Dell PowerEdge servers and create a Dell utility partition. You can also select to run another
Preboot Services bundle after these configurations are complete. Dell Configuration bundles let
you configure a bare-metal PowerEdge server and quickly and easily put the server into
production.
Dell Update Package bundles: Let you update and configure hardware and system settings
(including BIOS, DRAC, RAID, BMC, and FRMW configurations) on Dell PowerEdge
servers. After you obtain Dell Update Packages from Dell by using the mirroring capabilities of
ZENworks Linux Management, you can easily assign the Dell Update Package bundles that are
automatically created to PowerEdge servers in your ZENworks system. It is easy for you to
determine if an updated Dell Update Package is available for PowerEdge servers in your
system and deliver the update.
16 Novell ZENworks 7.2 Linux Management Installation Guide
Advanced Dell inventory information: Lets you display inventory information specific to
Primary
Server
Data Store
Object Store
Package Repository
Services
Managed Devices
Secondary
Server
Managed Devices
Object Store
Services
Management Zone
Package Repository
Dell PowerEdge servers. This advanced inventory information helps you determine when
PowerEdge configuration settings need to be updated.
Advanced Dell reports: Let you run reports specific to Dell PowerEdge servers to find
devices that do not have valid Dell Update Packages installed or to show devices with Dell
applications installed (per device or per device model).
1.2 System Architecture
The ZENworks system architecture consists of two main components, ZENworks Servers and
managed devices. These components, organized into management domains, are referred to as
ZENworks Management Zones.
Figure 1-1 ZENworks Management Zone with a Primary Server, a Secondary Server, and Several Managed Devices
novdocx (en) 13 May 2009
ZENworks Server
The ZENworks Server is the backbone of the ZENworks system. The first ZENworks Server
installed is called the ZENworks Primary Server. The Primary Server contains the following
ZENworks components:
ZENworks services: The ZENworks software that provides package management, policy
enforcement, inventory collection, imaging, and so forth. The main services are ZENworks
Server, ZENworks Loader, ZENworks Imaging Service, ZENworks Preboot Policy Daemon,
ZENworks Server Management, and ZENworks Management Daemon.
ZENworks Object Store: The Object Store is the information repository for devices, groups,
policies, bundles, and other ZENworks objects defined within the system. The Object Store,
TM
which is version 8.7.3 of Novell eDirectory
information in the Object Store is managed through the ZENworks Control Center.
Package repository: The package repository contains the RPM packages that are available for
delivery to managed devices within the system.
ZENworks Data Store: The Data Store contains information about the software packages
available for delivery, the hardware and software inventory lists collected from devices, and the
actions scheduled to take place within the system.
, is set up and configured during installation. The
About ZENworks Linux Management 17
The Data Store can reside on the ZENworks Primary Server or it can reside on a remote server.
All ZENworks Servers require access to the Data Store. For accessibility and reliability
purposes, you might want to consider locating the Data Store on a server cluster.
The Data Store must be either a PostgreSQL or Oracle* database. You can install the
PostgreSQL database that is included with ZENworks Linux Management or you can use an
existing Oracle 9i database or PostgreSQL database.
Depending on the number and location of the devices you want to manage with ZENworks, you
might need additional ZENworks Servers, referred to as ZENworks Secondary Servers. Secondary
Servers contain the services, package repository, and Object Store, but not the Data Store. Basically,
Secondary Servers are mirrors of the Primary Server.
The ZENworks services and Object Store are added to a Secondary Server during installation and
configuration of the ZENworks software. Packages are automatically replicated from the ZENworks
Primary Server to all Secondary Servers based upon a schedule you can control (see “Replicating
Content in the ZENworks Management Zone” in the Novell ZENworks 7.27.3 Linux Management
Administration Guide). Like the Primary Server, a Secondary Server must have access to the Data
Store, whether the Data Store is located on the Primary Server or on another server.
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Managed Device
A managed device is a server or workstation that you want to manage using ZENworks. The
ZENworks Agent must be installed on each device. The ZENworks Agent communicates with the
ZENworks Server to enable delivery of software packages, enforcement of configuration policies,
inventorying of hardware and software, and remote management of the device.
ZENworks Management Zone
A ZENworks Management Zone consists of one ZENworks Primary Server and one or more
managed devices. In addition, the Management Zone can include one or more ZENworks Secondary
Servers if required. The ZENworks Servers in the zone work together to manage the devices in the
zone.
If necessary, you can have more than one ZENworks Management Zone. There are two main
reasons for having multiple zones: 1) you have managed devices that are separated from your
ZENworks Servers by a slow WAN link, or 2) you need to have autonomous zones for
administrative purposes. These reasons are discussed in more detail in Section 6, “Installing a
ZENworks Secondary Server,” on page 47.
Information is not automatically shared between ZENworks Management Zones. However, you can
use the zlmmirror utility to copy software catalogs, bundles, or packages from one Zone’s Primary
Server to another zone’s Primary Server. The zlmmirror utility can also be used to pull catalogs,
bundles, and packages from the following servers: Dell FTP, YaST Online Updates, Red Hat
Network, Red Carpet
more information, see “Mirroring Software” in the Novell ZENworks 7.27.3 Linux Management
Administration Guide.
®
EnterpriseTM, ZENworks 6.x Linux Management, or Novell Updates. For
1.3 System Administration
The ZENworks system is administered at the Management Zone level through the ZENworks
Control Center, a task-based Web browser console.
18 Novell ZENworks 7.2 Linux Management Installation Guide
Figure 1-2 ZENworks Control Center
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The ZENworks Control Center is installed on all ZENworks Servers in the Management Zone. You
can perform all management tasks on the Primary Server and most management tasks on the
Secondary Servers. The one management exception on Secondary Servers is the manipulation
(adding, deleting, modifying) of RPM or Dell Update Packages in a bundle. This task is not
supported because the Primary Server is the source server for packages, meaning that packages are
replicated from the Primary Server to Secondary Servers on a regularly scheduled basis.
Manipulating a package on a Secondary Server rather than on the Primary Server would result in the
modified package being replaced (or removed) the next time the Secondary Server’s packages were
updated from the Primary Server.
If you use Novell iManager to administer other Novell products in your network environment, you
can enable the ZENworks Control Center to be launched from iManager. For details, see
“ZENworks Control Center” in the Novell ZENworks 7.27.3 Linux Management Administration
Guide.
In addition to the ZENworks Control Center, you can use a command line utility, zlman, to manage
the objects in your ZENworks system. For example, you can add packages to bundles, associate
policies with devices, register devices, and assign administrator rights. The main advantage to using
the command line utility is the ability to create scripts for handling repetitive or mass operations.
Like the ZENworks Control Center, the zlman utility is installed on all ZENworks Servers. It has the
same management restriction as the ZENworks Control Center, meaning that you should not use it
to manipulate packages on Secondary Servers. For more information about zlman, see “Command
Line Administration Utilities” in the Novell ZENworks 7.27.3 Linux Management Administration
Guide.
1.4 ZENworks Terms
This section contains explanations of the ZENworks Linux Management terms used in this
overview.
About ZENworks Linux Management 19
Table 1-1 ZENworks Terms
Term Description
bundle ZENworks Linux Management has two types of bundles: RPM package
bundles and Preboot bundles. An RPM package bundle is collection of
software (RPM) packages. A Preboot bundle is a collection of scripts or
images that are applied to a device at bootup.
catalog A collection of RPM package bundles and Preboot bundles. Catalogs can
contain one Preboot bundle and one or more RPM bundles. Bundles
assigned to a device are automatically installed, but bundles included in a
catalog are optional; the device’s user must manually initiate the installation of
the bundle.
managed device A Linux server or workstation that has the ZENworks Agent installed and is
registered in the ZENworks Management Zone.
policy A set of information that defines the operating system and application
configuration settings for a managed device.
software package A collection of software installation files. ZENworks Linux Management
supports RPM packages only.
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ZENworks Agent The software installed on a Linux server or workstation that enables it to be
managed by a ZENworks Server. The ZENworks Agent consists of multiple
components that support software package delivery, policy enforcement,
imaging, remote management, and so forth.
ZENworks Control
Center
ZENworks Data Store
The ZENworks Control Center is the Web-based administrative console used
to manage the ZENworks Linux Management system.
The Data Store contains information about the software packages available
for delivery, the hardware and software inventory lists collected from devices,
or
Data Store
and the actions scheduled to take place within the system.
The Data Store can reside on the ZENworks Primary Server or it can reside
on a remote server. All ZENworks Servers require access to the Data Store.
ZENworks Management
Zone
or
Management Zone
ZENworks Primary
Server
A ZENworks system is divided into one or more ZENworks Management
Zones. Each Management Zone consists of at least one ZENworks Server
and the devices managed by that server. During installation of a zone’s first
ZENworks Server, you give the zone a name for identification purposes.
For more information, see “ZENworks Management Zone” on page 18.
Each ZENworks Management Zone has one ZENworks Primary Server. The
Primary Server is the first server installed and contains the ZENworks
services, ZENworks Object Store, and software packages. Optionally, it might
or
Primary Server
also contain the ZENworks Data Store.
Each Managed Device is managed by a single server (either primary or
secondary).
ZENworks Object Store
or
Object Store
The Object Store is the information repository for devices, groups, policies,
bundles, and other ZENworks objects defined within the system. The Object
Store, which is version 8.7.3 of Novell eDirectory, is set up and configured
during installation. The information in the Object Store is managed through
the ZENworks Control Center.
20 Novell ZENworks 7.2 Linux Management Installation Guide
Term Description
novdocx (en) 13 May 2009
ZENworks Secondary
Server
or
Secondary Server
zlman A command line interface that lets you manage your ZENworks system. The
Each ZENworks Management Zone has one ZENworks Primary Server. All
other ZENworks Servers installed in the zone are called ZENworks
Secondary Servers.
A Secondary Server has the ZENworks services, the Object Store, and the
software packages.
zlman utility is useful for automating tasks (through scripts) and performing
mass management tasks that might be tedious to perform in the ZENworks
Control Center.
About ZENworks Linux Management 21
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22 Novell ZENworks 7.2 Linux Management Installation Guide
II
Preparation
The following section will help you to prepare for installing Novell® ZENworks® Linux
Management software in your network:
Chapter 2, “System Requirements,” on page 25
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II
Preparation
23
novdocx (en) 13 May 2009
24 Novell ZENworks 7.2 Linux Management Installation Guide
2
System Requirements
The following sections provide the Novell® ZENworks® Linux Management requirements for
hardware and software:
Section 2.1, “ZENworks Server Requirements,” on page 25
Section 2.2, “Database Requirements,” on page 26
Section 2.3, “Managed Device Requirements,” on page 26
Section 2.4, “Administration Workstation Requirements,” on page 29
2.1 ZENworks Server Requirements
The network server where you install the ZENworks Server software must meet the requirements
listed in the following table:
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2
Table 2-1 ZENworks Server Requirements
Item Requirement
Operating System SUSE® Linux Enterprise Server (SLES) 9, Support Pack (SP) 3, on
the 32-bit (x86) and 64-bit (x86_64) architectures (Intel* EMT64 and
AMD* Opteron* processors).
When you install SLES 9, we strongly recommend that you perform a
Default installation. If you install SLES 9 using a Minimal installation,
which does not include X Window System* support, see Section A.3,
“Installing ZENworks Linux Management on a SLES 9 Server with a
Minimal Installation,” on page 119.
SLES 10 on the 32-bit (x86) and 64-bit (x86_64) architectures (Intel
EMT64 and AMD Opteron processors).
When you install SLES 10, it is strongly recommended that you
perform a Default installation. If you install SLES 10 by using a
Customize installation, some packages are required for ZENworks 7
Linux Management to install successfully. For more information, see
Section A.4, “Installing ZENworks Linux Management on a SLES 10
Server with a Customize Installation,” on page 119.
Red Hat Enterprise Linux (RHEL) 4 AS Update 3 or later on the 64-bit
Intel (x86_64) architecture.
SLES 10 SP1 is supported in ZENworks 7.2 Linux Management with
Interim Release 1 (IR1).
SLES 10 SP2 is additionally supported in ZENworks 7.2 Linux
Management with Interim Release 2 (IR2).
Hardware Processor: Pentium* III x86 (minimum), AMD64, or Intel EMT64
RAM: 1 GB minimum
Disk Space: 500 MB minimum; 4 GB recommended. Depending on
the number of packages you have to distribute, this number can vary
greatly.
System Requirements
25
Item Requirement
Hostname Resolution The server must resolve device hostnames using a method such as DNS.
IP Address The server must have a static IP address or a permanently leased DHCP
address.
TCP Ports The server must allow traffic on TCP ports 80, 443, 524, 1229, 2544, 5506,
10389, and 10636.
The server cannot run other services on port 80. If Apache or another
service is binding to port 80, remove the service or change the service’s
port.
For more information on these ports, see Section 9.5, “Device Ports,” on
page 68.
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Supported Virtual
Environments
VMware* ESX running on a supported ZENworks Server platform.
The ZENworks Server cannot run on the XEN platform in a guest or
host environment.
2.2 Database Requirements
If you choose to use a database for the ZENworks Data Store other than the PostgreSQL database
included with ZENworks Linux Management, the database must meet the following requirements:
Table 2-2 Database Requirements
Item Requirement
Database Version PostgreSQL 7.4.7 or higher
Oracle 9i Release 2 only
Oracle 10g Release 2 only
Default Character Set UTF-8 required
Default Time Zone UTC required
TCP ports The server must allow ZENworks Agent and ZENworks Server
communication on the database port (if you are using the default
PostgreSQL database, port 5432).
2.3 Managed Device Requirements
ZENworks can manage any workstations and servers that meet the requirements listed in the
following table:
26 Novell ZENworks 7.2 Linux Management Installation Guide
Table 2-3 Managed Device Requirements
Item Requirement
Operating System SUSE Linux Enterprise Server 9 (SLES 9), SP3 on the 32-bit (x86) and 64-bit
(x86_64) architectures (Intel EMT64 and AMD Opteron processors).
When you install SLES 9, we strongly recommend that you perform a Default
installation. If you install SLES 9 using a Minimal installation, which does not
include X Window System support, see Section A.3, “Installing ZENworks
Linux Management on a SLES 9 Server with a Minimal Installation,” on
page 119.
SUSE Linux Enterprise Server 10 (SLES 10) on the 32-bit (x86) and 64-bit
(x86_64) architectures. The Intel EMT64 and AMD Opteron processors
support all ZENworks Linux Management features. The PPC, IPF, and zSeries
processors support the Package Management features only.
When you install SLES 10, we strongly recommend that you perform a Default
installation. If you install SLES 10 using a Customize installation, some
packages are required for ZENworks 7 Linux Management to install
successfully. For more information, see Section A.4, “Installing ZENworks
Linux Management on a SLES 10 Server with a Customize Installation,” on
page 119
SUSE Linux Enterprise Desktop 10 (SLED 10) on the 32-bit (x86) and 64-bit
(x86_64) architectures (Intel EMT64 and AMD Opteron processors).
Novell Linux Desktop 9, SP3 on the 32-bit (x86) and 64-bit (x86_64)
architectures (Intel EMT64 and AMD Opteron processors).
To ensure successful enforcement of the NLD GNOME* policy, you need
Novell Linux Desktop 9 with Support Pack 2 with GNOME.
Novell Open Enterprise Server 1 on the 32-bit (x86) architecture.
RHEL3 AS/ES/WS (latest patch) on the 32-bit (x86) and 64-bit (x86_64)
architectures.
RHEL4 AS/ES/WS (latest patch) on the 32-bit (x86) and 64-bit (x86_64)
architectures.
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Operating System Dell PowerEdge Servers: If you plan to manage Dell PowerEdge servers using
ZENworks 7.2 Linux Management, the Dell PowerEdge Software Support Matrix
lets you identify operating systems and Dell OpenManage software that your
PowerEdge system supports. You can view the Support Matrix on the Dell Support
site (http://support.dell.com/support/edocs/software/smsom/5.1.1/en/peosom/
index.htm).
The following versions of the OpenIPMI driver are required to support the Dell
Update Package functionality:
SLES 10: openipmi-1.4.26-9.4 or newer
SLES 9.3: openipmi-36.7 or newer
RHEL4: openipmi-33.12 or newer
RHEL3: openipmi-35.12 or newer
System Requirements 27
Item Requirement
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Operating Systems
additionally
supported for IR1 /
IRa
Operating Systems
additionally
supported for IR2
The following operating systems are supported in ZENworks 7.2 Linux
Management with IR1:
SLES 10 SP1
SLED 10 SP1
RHEL5 on the 32-bit (x86) architecture
Novell Open Enterprise Server 2 on the 32-bit (x86) and 64-bit (x86_64)
architectures
Additionally, the following operating systems are supported in ZENworks 7.2 Linux
Management with Interim Release 1a (IR1a):
RHEL4 on the 64-bit (x86_64) architecture
RHEL5 on the 64-bit (x86_64) architecture
The following operating systems are supported in ZENworks 7.2 Linux
Management with Interim Release 2 (IR2):
SLES 10 SP2
SLED 10 SP2
RHEL 5.1 on the 32-bit (x86) and 64-bit (x86_64) bit architectures
Novell Open Enterprise Server 2 SP1 on the 32-bit and 64-bit (x86)
architectures.
28 Novell ZENworks 7.2 Linux Management Installation Guide
Item Requirement
Hardware The following are minimum hardware requirements. Use these requirements or the
hardware requirements provided with your operating system, whichever is greater.
For example, NLD recommends Pentium III or higher, so use those requirements
rather than the ones listed below.
Processor: Pentium II 266 MHZ, 64-bit AMD Opteron, or 64-bit Intel Xeon
EMT
RAM: 128 MB minimum; 256 MB recommended
Disk Space: 800 MB minimum
Display resolution: 800x600
Dell PowerEdge Servers: Managed Dell PowerEdge servers must be a 6, 7, 8, or
9 generation server to use the ZENworks Linux Management Dell features (Dell
Configuration bundles, Dell Update Package bundles, and advanced reporting and
inventory support).
You can determine which generation your PowerEdge server is by examining the
third number from the right in the model number. If the number is 8, the server is an
8 generation server, and so forth.
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For example,
Generation 6 PowerEdge servers: PowerEdge 650, PowerEdge 6600, etc.
Generation 7 PowerEdge servers: PowerEdge 750, PowerEdge 1750, etc.
Generation 8 PowerEdge servers: PowerEdge 800, PowerEdge 1850, etc.
Generation 9 PowerEdge servers: PowerEdge 2950, PowerEdge 1955, etc.
Before you can use the features specific to Dell PowerEdge servers, you must
perform the procedure in Section 7.4, “Enabling Dell PowerEdge Support,” on
page 59.
TCP Ports The device must allow ZENworks Agent and ZENworks Server communication on
TCP port 443.
You must open port 2544 if you want to be able to perform the following actions:
Use the ZENworks Agent Status icon in the ZENworks Control Center
Refresh the client from the ZENworks Control Center or from the zlman
command line utility
You must open port 5950 if you want to use remote control operations. You must
open port 5951 if you want to use remote log-in operations.
Supported Virtual
Environments
VMware ESX running a supported managed device platform
XEN on SUSE Linux Enterprise Server 10 (SLES 10) and SUSE Linux
Enterprise Desktop (SLED 10) managed devices
2.4 Administration Workstation Requirements
Make sure the workstation (or server) where you run the ZENworks Control Center to administer
your system meets the requirements listed below:
System Requirements 29
Table 2-4 Administration Workstation Requirements
Item Requirement
Web Browser Firefox* 1.0 or higher
Mozilla* 1.7 or higher
Internet Explorer 6.0 SP1 (all Windows* platforms except
Windows XP)
Internet Explorer 6.0 SP2 (Windows XP)
Java* 1.4 Web Browser plug-ins Required to use the Remote Management functionality in the
ZENworks Control Center. For information about installing the
browser plug-ins on Firefox and Mozilla, see the Java Runtime
Engine information at Mozdev.org (http://plugindoc.mozdev.org/
linux.html). For information about installing the browser plug-ins on
Internet Explorer, visit Java.com (http://www.java.com).
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Hardware
Processor: Pentium III, 64-bit AMD Opteron, or 64-bit Intel
Xeon EMT
RAM: 512 MB minimum
Disk space: 500 MB minimum
Display resolution: 1024 x 768
30 Novell ZENworks 7.2 Linux Management Installation Guide
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