Novell ZENWORKS ENDPOINT SECURITY MANAGEMENT User Guide

Novell®
www.novell.com
AUTHORIZED DOCUMENTATION
Endpoint Security Client 4.0 User Guide
ZENworks® Endpoint Security Management
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4.0
March 31, 2009

ZENworks Endpoint Security Client 4.0 User Guide

Legal Notices
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Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc., reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
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4 ZENworks Endpoint Security Client 4.0 User Guide

About This Guide

This Novell® ZENworks® Endpoint Security Client 4.0 User Guide is written to instruct the end-user on the operation of the Endpoint Security Client 4.0 for Microsoft Windows* Vista*.
The information in this guide is organized as follows:
Chapter 1, “Introduction,” on page 9
Chapter 2, “Endpoint Security Client 4.0 Overview,” on page 11
Chapter 3, “Using the Endpoint Security Client 4.0,” on page 15
Audience
This guide can be sent to all employees in the enterprise to help them understand how to use the Endpoint Security Client.
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Feedback
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation, or go to the Novell Documentation Feedback site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
ZENworks Endpoint Security Management is supported by other documentation (in both PDF and HTML formats) that you can use to learn about and implement the product. For additional documentation, see the ZENworks Endpoint Security Management 3.5 documentation Web site
(http://www.novell.com/documentation/zesm35).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
®
A trademark symbol ( trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms, the pathname is presented with a backslash. Users of platforms that require a forward slash, such as Linux*, should use forward slashes as required by your software.
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
About This Guide 5
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6 ZENworks Endpoint Security Client 4.0 User Guide
Contents
About This Guide 5
1 Introduction 9
1.1 Security Enforcement for Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 NDIS Layer Firewall Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Endpoint Security Client 4.0 Overview 11
2.1 ESM Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2 Logging In to the Endpoint Security Client 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3 Using the Endpoint Security Client 4.0 15
3.1 Moving Among Network Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.2 Changing Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3 Data Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3.1 Managing Files on Non-System Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.3.2 Managing Files on Removable Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.4 Updating Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.5 Viewing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.6 Overriding a Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.7 Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Contents 7
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8 ZENworks Endpoint Security Client 4.0 User Guide
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