Novell ZENWORKS 10 Upgrade Guide
Novell®
www.novell.com
AUTHORIZED DOCUMENTATION
Upgrade Guide
ZENworks® 10 Configuration Management
novdocx (en) 7 January 2010
10.3
March 30, 2010
ZENworks 10 Configuration Management Upgrade Guide
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4 ZENworks 10 Configuration Management Upgrade Guide
Contents
About This Guide 7
1What’s New 9
1.1 Support for New Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 Support for New Versions of Administration Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 General Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Asset Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4.1 User-Based Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4.2 ZENworks Control Center Enhancements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.5 Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.6 Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.7 Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.8 New Bundle Right and Policy Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.9 Patch Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.10 Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.11 Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.12 Upgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.13 ZENworks Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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2 Upgrading from ZENworks Configuration Management 10.0.x to SP3 (10.3) 15
2.1 Pre-Upgrade Tasks for BusinessObjects Enterprise Server . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.1 Uninstalling BusinessObjects Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.1.2 Installing ZENworks Reporting Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2 Upgrading to ZENworks Configuration Management 10.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.3 Post-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.1 Reinstalling the Novell File Upload Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.2 Rebuilding the Embedded or External Sybase Database . . . . . . . . . . . . . . . . . . . . . 19
3 Upgrading from ZENworks Configuration Management 10.1.x to SP3 (10.3) 21
3.1 Understanding What the Upgrade Does Not Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2 Upgrading to ZENworks Configuration Management 10.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.3 Post-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3.1 Reinstalling the Novell File Upload Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3.2 Uploading WAIK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3.3 Installing ZENworks Reporting Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3.4 Rebuilding the Embedded or External Sybase Database . . . . . . . . . . . . . . . . . . . . . 24
4 Upgrading from ZENworks Configuration Management 10.2.x to SP3 (10.3) 25
4.1 Upgrading to ZENworks Configuration Management 10.3. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.2 Post-Upgrade Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.2.1 Upgrading ZENworks Reporting Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.2.2 Reinstalling the Novell File Upload Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.2.3 Uploading WAIK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.2.4 Installing Sysinfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.2.5 Rebuilding the Embedded or External Sybase Database . . . . . . . . . . . . . . . . . . . . . 28
Contents 5
4.2.6 Redefining Additional LDAP Servers for a ZENworks Server . . . . . . . . . . . . . . . . . . 28
A Reinstalling the Novell File Upload Extension 29
B ZENworks 10 Configuration Management Upgrade Paths Quick Reference 31
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6 ZENworks 10 Configuration Management Upgrade Guide
About This Guide
This guide includes information about new enhancements in Novell® ZENworks® 10 Configuration
Management SP3 and information to help you successfully upgrade to this release.
The information in this guide is organized as follows:
Chapter 1, “What’s New,” on page 9
Chapter 2, “Upgrading from ZENworks Configuration Management 10.0.x to SP3 (10.3),” on
page 15
Chapter 3, “Upgrading from ZENworks Configuration Management 10.1.x to SP3 (10.3),” on
page 21
Chapter 4, “Upgrading from ZENworks Configuration Management 10.2.x to SP3 (10.3),” on
page 25
Appendix A, “Reinstalling the Novell File Upload Extension,” on page 29
Appendix B, “ZENworks 10 Configuration Management Upgrade Paths Quick Reference,” on
page 31
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Audience
This guide is intended for ZENworks administrators.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to the Novell Documentation Feedback site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
ZENworks 10 Configuration Management is supported by other documentation (in both PDF and
HTML formats) that you can use to learn about and implement the product. For additional
documentation, see the ZENworks 10 Configuration Management documentation Web site (http://
www.novell.com/documentation/zcm10/index.html).
Documentation Conventions
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items in a cross-reference path.
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forward slash, such as Linux*, should use forward slashes as required by your software.
About This Guide 7
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8 ZENworks 10 Configuration Management Upgrade Guide
1
What’s New
The following sections describe the new features in Novell® ZENworks® 10 Configuration
Management SP3:
Section 1.1, “Support for New Platforms,” on page 9
Section 1.2, “Support for New Versions of Administration Browsers,” on page 9
Section 1.3, “General Enhancements,” on page 10
Section 1.4, “Asset Management,” on page 10
Section 1.5, “Authentication,” on page 11
Section 1.6, “Content,” on page 11
Section 1.7, “Imaging,” on page 11
Section 1.8, “New Bundle Right and Policy Right,” on page 11
Section 1.9, “Patch Management,” on page 12
Section 1.10, “Remote Management,” on page 12
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1
Section 1.11, “Reporting,” on page 12
Section 1.12, “Upgrading,” on page 12
Section 1.13, “ZENworks Appliance,” on page 13
1.1 Support for New Platforms
ZENworks 10 Configuration Management SP3 provides the following new features or
enhancements:
Support for Windows* Server* 2008 R2 as a Primary Server
Support for Windows 7 as a managed device
NOTE: Windows 7 is also supported as a managed device (except for Personality Migration)
in Update for ZENworks 10 Configuration Management SP2 (10.2.2) or later.
For more information, see “System Requirements” in the ZENworks 10 Configuration Management
Installation Guide.
1.2 Support for New Versions of Administration Browsers
The ZENworks Control Center now supports the following additional browser versions:
Mozilla* Firefox* 3.5
What’s New
9
1.3 General Enhancements
The following general enhancements have been made:
Coexistence support for ZENworks 10 and ZENworks 7.x Desktop Management (ZDM 7).
Migration of devices with ZENworks 7.x Desktop Management and ZENworks 7.5 Asset
Management to ZENworks 10 devices.
Added Authentication as a Primary Server function for which you can establish Closest Server
Rules.
User source connections can be added and removed through the zman utility.
Support for failover of user source connections for Novell eDirectory
TM
.
1.4 Asset Management
The following enhancements have been made to Asset Management.
Section 1.4.1, “User-Based Licensing,” on page 10
Section 1.4.2, “ZENworks Control Center Enhancements,” on page 10
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1.4.1 User-Based Licensing
Asset Management now includes support for user-based license models.
With user-based license models, licensed users are associated with devices, which are associated
with software product installations. A license is consumed only if a software product installation is
found on a device associated with the user. If multiple installations of the product are installed on
multiple devices associated with the user, a single license is consumed.
Two user-based license models are supported: Per-User and Per-Named User.
The Per-User license model covers all users except those you specifically exclude (excluded users).
Any user associated with a product installation consumes a license. Product installations associated
with excluded users are either covered by other license entitlements (if Per-Installation entitlements
exist that cover the same product) or reported as unresolved installations.
The Per-Named User license model covers only those users you specifically include (covered users).
Any covered user associated with a product installations consumes a license. Product installations
associated with non-covered users are either covered by other entitlements (if Per-Installation
Entitlements exist that cover the same product) or reported as unresolved installations.
1.4.2 ZENworks Control Center Enhancements
Enhancements have been made to various Asset Management features in ZENworks Control Center
to increase usability:
On a document’s Relationship page, you can now add the document to existing contracts,
entitlements, and purchase summary records.
10 ZENworks 10 Configuration Management Upgrade Guide
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