Novell PLATESPIN PORTABILITY SUITE Installation Guide
Installation Guide
Novell®
PlateSpin® Portability Suite
novdocx (en) 13 May 2009
AUTHORIZED DOCUMENTATION
8.1
August 3, 2009
www.novell.com
PlateSpin Portability Suite 8.1 Installation Guide
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4 PlateSpin Portability Suite 8.1 Installation Guide
Contents
About This Guide 7
1 Installing Portability Suite Software 9
1.1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2.1 System Requirements for Portability Suite Server Hosts. . . . . . . . . . . . . . . . . . . . . . 10
1.2.2 System Requirements for Portability Suite Client Hosts . . . . . . . . . . . . . . . . . . . . . . 11
1.3 Installation Prerequisites for Portability Suite Server Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.3.1 Prerequisites for Windows Server 2003 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3.2 Prerequisites for Windows Server 2008 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3.3 Enabling Support for FIPS-Compliant Data Encryption Algorithms (Optional) . . . . . 13
1.4 Installing Portability Suite Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4.1 Starting the Portability Suite Installation Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4.2 Installing the Database Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.4.3 Installing the Portability Suite Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.4.4 Installing the Portability Suite Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.5 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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2 Upgrading Portability Suite Software 19
2.1 Portability Suite Products Upgradable to 8.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2 Before Upgrading Portability Suite Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.1 Backing Up the Portability Suite Database Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.2.2 Minimizing the Disruption of Existing Workload Protection Contracts . . . . . . . . . . . . 20
2.3 Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3 Troubleshooting Installation Problems 21
3.1 Common Installation Issues and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2 Knowledge Base Articles about Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.3 Uninstalling Portability Suite Software Components and Performing a Cleanup . . . . . . . . . . . 22
Contents 5
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6 PlateSpin Portability Suite 8.1 Installation Guide
About This Guide
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This guide provides information to help you install or upgrade your PlateSpin® Portability Suite
®
version 8.1 product (PlateSpin
Chapter 1, “Installing Portability Suite Software,” on page 9
Chapter 2, “Upgrading Portability Suite Software,” on page 19
Chapter 3, “Troubleshooting Installation Problems,” on page 21
Migrate or PlateSpin® Protect).
Audience
This guide is intended for IT staff, such as data center administrators and operators, who use
Portability Suite in their ongoing workload migration and protection projects.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or submit your comments through the Novell Documentation Feedback Site
(http://www.novell.com/documentation/feedback.html).
Documentation Updates
For the most recent version of this text, visit the PlateSpin
®
Portability Suite version 8.1 Web site
(http://www.novell.com/documentation/platespin_portabilitysuite_810/).
Additional Documentation
This guide is part of the PlateSpin
®
Portability Suite documentation set. Below is a complete list of
the set:
Portability Suite 8.1 Release Notes Provides late-breaking information, as well as information
about known issues and suggested workarounds.
Portability Suite 8.1 Installation Guide Provides information about installing, upgrading, and
uninstalling the product.
Portability Suite 8.1 Configuration Guide Provides information about licensing your product and
managing license keys, setting up your network
environment, and configuring your product’s default settings.
Portability Suite 8.1 User Guide Provides information about using the product in your
workload migration and protection projects.
Portability Suite 8.1 Integrated Help All product documentation in compiled HTML help (CHM)
format, integrated with the product.
Portability Suite 8.1 Online
Documentation
All product documentation in WebHelp format for browserbased access over the Internet. This distribution should
contain the latest updates at all times.
About This Guide 7
Additional Resources
We encourage you to use the following additional resources on the Web:
PlateSpin User Forum (http://forum.platespin.com): A Web-based community with a variety of
discussion topics.
PlateSpin Knowledge Base (http://support.platespin.com/kb2/): A collection of in-depth
technical articles.
Technical Support
Telephone (North America): +1-877-528-3774 (1 87 PlateSpin)
Telephone (global): +1-416-203-4799
E-mail: support@platespin.com
You can also visit the PlateSpin Technical Support Web site (http://www.platespin.com/support/).
Documentation Conventions
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In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (
®
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
8 PlateSpin Portability Suite 8.1 Installation Guide
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