Novell GROUPWISE 8 Multi-System Administration Guide

Multi-System Administration Guide
Novell®
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AUTHORIZED DOCUMENTATION
GroupWise
8
®
www.novell.com

GroupWise 8 Multi-System Administration Guide

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Contents
About This Guide 9
Part I Connecting to Other GroupWise Systems 11
1 Understanding Connection Options 13
1.1 Connection Methods Supported by the Various GroupWise Versions. . . . . . . . . . . . . . . . . . . 13
1.2 External System Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3 Dynamic Internet Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4 Direct Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5 Gateway Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Using External System Links 17
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3 Using Dynamic Internet Links 19
3.1 MTA Version Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2 Installing the GroupWise Internet Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.3 Setting Up Internet-Style Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.4 Adding MTA Resource Records to DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.4.1 Creating the Address ("A") Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.4.2 Creating the Service ("SRV") or Text ("TXT") Record . . . . . . . . . . . . . . . . . . . . . . . . 21
3.5 Configuring the MTA’s Server for DNS Lookups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.5.1 Configuring a NetWare 6.5 Server for DNS Lookups . . . . . . . . . . . . . . . . . . . . . . . . 22
3.5.2 Configuring Windows Server 2003/2008 for DNS Lookups . . . . . . . . . . . . . . . . . . . . 23
3.6 Enabling MTAs to Perform DNS Lookups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.6.1 Enabling DNS Lookups for All MTAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.6.2 Enabling/Disabling DNS Lookups for Individual MTAs . . . . . . . . . . . . . . . . . . . . . . . 24
3.7 Understanding Dynamic Internet Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.7.1 Stage 1: GroupWise Client in the Sending System . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.7.2 Stage 2: GroupWise Client in the Sending System . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.7.3 Stage 3: GroupWise MTA in the Sending System. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.7.4 Stage 4: GroupWise MTA in the Sending System. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.7.5 Stage 5: GroupWise MTA in the Sending System. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.7.6 Stage 6: GroupWise MTA in the Sending System. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.7.7 Stage 7: GroupWise Internet Agent in the Sending System . . . . . . . . . . . . . . . . . . . 26
3.7.8 Stage 8: GroupWise Internet Agent in the Sending System . . . . . . . . . . . . . . . . . . . 27
3.7.9 Stage 9: GroupWise MTA in the Sending System. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.7.10 Stage 10: GroupWise MTA in the Sending System . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.7.11 Stage 11: GroupWise MTA in the Receiving System . . . . . . . . . . . . . . . . . . . . . . . . 27
3.7.12 Stage 12: Both GroupWise MTAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4 Using Direct Links 29
4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.2 Creating an External Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.3 Linking to the External Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.4 Checking the Link Status of the External Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.5 Sending Messages Between Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Contents 5
4.6 Exchanging Information Between Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.7 Message Flow Between External Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5 Using Gateway Links 35
5.1 Connecting Systems Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.2 Connecting Systems Through an Asynchronous Phone Line . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.3 Connecting Systems Through an X.25 Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.4 Connecting GroupWise Systems Through Other E-Mail Systems . . . . . . . . . . . . . . . . . . . . . . 36
6 Synchronizing External GroupWise Systems 39
Part II Connecting to Non-GroupWise Messaging Systems 43
7 GroupWise Internet Agent 45
8 GroupWise Gateways 47
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Part III Merging GroupWise Systems 49
9 Why Merge GroupWise Systems? 51
10 Planning the Merge 53
10.1 Understanding the Merge Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
10.2 Planning Administrator Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
10.3 Determining Which GroupWise Objects Are No Longer In Use . . . . . . . . . . . . . . . . . . . . . . . . 55
10.4 Planning the Location of the Domain Database Backup Directories . . . . . . . . . . . . . . . . . . . . 56
10.5 Planning GroupWise System Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
10.5.1 External Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
10.5.2 Linking the Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
10.5.3 Releasing the Secondary Domains in Site #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
10.6 Planning to Merge Additional GroupWise Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
10.6.1 Merging in One Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
10.6.2 Merging at Different Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
10.7 Merge Planning Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
11 Preparing for the Merge 67
11.1 Setting Up Administrator Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
11.2 Deleting Unused GroupWise Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
11.3 Verifying That UNC Paths Are Correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
11.4 Resolving Pending Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
12 Merging the GroupWise Systems 69
12.1 Creating External Domains for Both Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
12.1.1 Creating Site #1 External Domains in Site #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
12.1.2 Creating Site #2 External Domains in Site #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
12.2 Configuring Links Between Site #2 Domains and Site #1 Secondary Domains. . . . . . . . . . . . 71
12.3 Checking Links to External Domains for Both Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
6 GroupWise 8 Multi-System Administration Guide
12.3.1 Checking Links to Site #1 External Domains in Site #2. . . . . . . . . . . . . . . . . . . . . . . 72
12.3.2 Checking Links to Site #2 External Domains in Site #1. . . . . . . . . . . . . . . . . . . . . . . 72
12.4 Creating Temporary Holding Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
12.5 Releasing Site #2 Secondary Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
12.6 Sending Site #2 Databases to the Site #1 Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
12.7 Receiving Site #2 Databases at Site #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
12.8 Merging a Site #2 Domain into Site #1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
12.9 Merging the Next GroupWise System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
12.10 Sending the Merged Site #2 Databases to Site #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
12.11 Restarting the GroupWise Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
12.12 Testing the Merged System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
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Contents 7
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8 GroupWise 8 Multi-System Administration Guide

About This Guide

This Novell® GroupWise® 8 Multi-System Administration Guide helps you connect your GroupWise system to other GroupWise systems or non-GroupWise messaging systems, and helps you merge your GroupWise system with another GroupWise system to create one system. The guide is divided into the following sections:
“Connecting to Other GroupWise Systems” on page 11
“Connecting to Non-GroupWise Messaging Systems” on page 43
“Merging GroupWise Systems” on page 49
Audience
This guide is intended for network administrators who install and administer GroupWise.
Feedback
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We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comment feature at the bottom of each page of the online documentation, or go to www.novell.com/documentation/feedback.html and enter your comments there.
Documentation Updates
For the most recent version of the GroupWise 8 Multi-System Administration Guide, visit the Novell
GroupWise 8 Documentation Web site (http://www.novell.com/documentation/gw8).
Additional Documentation
For additional GroupWise documentation, see the following guides at the Novell GroupWise 8
documentation Web site (http://www.novell.com/documentation/gw8):
Installation Guide
Administration Guide
Interoperability Guide
Troubleshooting Guides
GroupWise Client User Guides
GroupWise Client Frequently Asked Questions (FAQ)
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
A trademark symbol ( trademark.
®
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
About This Guide 9
When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms, the pathname is presented with a backslash. Users of platforms that require a forward slash, such as Linux*, should use forward slashes as required by your software.
When a startup switch can be written with a forward slash for some platforms or a double hyphen for other platforms, the startup switch is presented with a forward slash. Users of platforms that require a double hyphen, such as Linux, should use double hyphens as required by your software.
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10 GroupWise 8 Multi-System Administration Guide
I
Connecting to Other GroupWise Systems
Chapter 1, “Understanding Connection Options,” on page 13
Chapter 2, “Using External System Links,” on page 17
Chapter 3, “Using Dynamic Internet Links,” on page 19
Chapter 4, “Using Direct Links,” on page 29
Chapter 5, “Using Gateway Links,” on page 35
Chapter 6, “Synchronizing External GroupWise Systems,” on page 39
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Connecting to Other GroupWise SystemsI11
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12 GroupWise 8 Multi-System Administration Guide
1
Understanding Connection
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Options
When connecting your GroupWise® 8 system with another GroupWise 5.x, 6.x, or 7, or 8 system, you can choose from several connection methods. To help you choose the best method for your system, the following sections provide brief summaries:
Section 1.1, “Connection Methods Supported by the Various GroupWise Versions,” on page 13
Section 1.2, “External System Links,” on page 14
Section 1.3, “Dynamic Internet Links,” on page 14
Section 1.4, “Direct Links,” on page 14
Section 1.5, “Gateway Links,” on page 15
Depending on the versions of the two GroupWise systems you are trying to connect, some of the methods might not be available. For information about methods available for the two systems you are connecting, see Section 1.1, “Connection Methods Supported by the Various GroupWise
Versions,” on page 13.

1.1 Connection Methods Supported by the Various GroupWise Versions

1
The following chart lists the GroupWise 5.x, 6.x, 7, and 8 versions and the methods that can be used when connecting systems that are these versions:
KEY D = Direct Link G = Gateway Link I = Dynamic Internet Link E = External System Link
5.2 5.5 5.5 EP 6.x 78
5.2 D G D G D G D G D G D G
5.5 D G D G I D G I D G I D G I D G I
5.5 EP D G D G I D G I D G I D G I D G I
6.x D G D G I D G I D G I D G I D G I
7 D G D G I D G I D G I D G I D G I
8 D G D G I D G I D G I D G I D G I E
To use the chart, locate your system’s version in the first column, then read across the row until you reach the version of the system you are connecting to. The methods listed are the methods supported when connecting the two systems.

Understanding Connection Options

13
IMPORTANT: A GroupWise system’s version is determined by the version of the Message Transfer Agent (MTA) running in the system. If your system includes multiple versions of the MTA, determine which MTA will be used when connecting to the other system and use that MTA’s version when reading the table.

1.2 External System Links

Before GroupWise 8, if you wanted users in your GroupWise system to be able to exchange messages conveniently with users in another GroupWise system, you needed to set up external domains, external post offices, and external users, or use dynamic Internet links, as described in later sections.
Starting with GroupWise 8, you can set up an Internet domain in GroupWise to represent the other GroupWise system. As a result, messages are routed to the other GroupWise system based on links set up in the Link Configuration Tool, rather than through the Internet Agent.
For information about connecting GroupWise systems via external system links, see Chapter 2,
“Using External System Links,” on page 17.
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1.3 Dynamic Internet Links

The dynamic Internet link capability of the GroupWise Message Transfer Agent (MTA) enables it to use Domain Name Service (DNS) to associate the domain name in an Internet-style address (for example, jsmith@novell.com) to an MTA assigned to receive messages for that domain name. After the address has been resolved, the sending MTA uses the GroupWise Message Transfer Protocol (GWMTP) to connect with and transfer messages to the destination MTA.
Because messages are transferred directly from one MTA to another, no GroupWise client functionality is lost. Users can perform Busy Searches, retract sent messages, and see the status of their outgoing messages, just as if the recipient were in the same GroupWise system. In addition, users are able to use well-known Internet-style address syntax (for example, jsmith@novell.com).
Administratively, using dynamic Internet links enables you to avoid defining users from other GroupWise systems in your GroupWise system. As long as the sender knows the recipient’s Internet-style address, and the recipient’s domain name is registered in DNS and associated with an MTA, the message is properly routed to the recipient.
For information about connecting GroupWise systems via dynamic Internet links, see Chapter 3,
“Using Dynamic Internet Links,” on page 19.

1.4 Direct Links

The direct link capability of the MTA enables it to use a mapped or UNC path to access a domain directory in another GroupWise system or to use TCP/IP to connect to the domain’s MTA. This is the same functionality that enables two domains in the same GroupWise system to be connected.
Because messages are transferred directly from one MTA to another, no GroupWise client functionality is lost.
14 GroupWise 8 Multi-System Administration Guide
Administratively, you can use the External System Synchronization feature to exchange information between the two systems and enable users to select addresses from the Address Book, or you can choose to not exchange information and require users to enter a fully-qualified address (userID.post_office.domain or user@host).
For information about connecting GroupWise systems via direct links, see Chapter 4, “Using Direct
Links,” on page 29.

1.5 Gateway Links

If you can’t establish a direct link (mapped path, UNC path, or TCP/IP connection) between domains in two systems, you can use a GroupWise gateway to link the two systems. Depending on the gateway used, some GroupWise functionality might not be available when sending messages between systems.
For information about connecting GroupWise systems via gateways, see Chapter 5, “Using Gateway
Links,” on page 35.
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Understanding Connection Options 15
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16 GroupWise 8 Multi-System Administration Guide
2

Using External System Links

To set up an Internet domain that represents an external GroupWise® system:
1 In ConsoleOne®, click Tools > GroupWise System Operations > Internet Addressing.
2 On the Internet Domains tab, click Create.
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2
3 Specify the Internet domain name for the external GroupWise system, then provide a
description if desired.
4 Select Used for External GroupWise Systems Only, then click OK.
Users in both systems are listed in the GroupWise Address Books for both systems, so that users can conveniently address items to users in either system.
Using External System Links
17
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18 GroupWise 8 Multi-System Administration Guide
3

Using Dynamic Internet Links

You can connect two GroupWise® systems through dynamic Internet links. Dynamic Internet links enable a GroupWise Message Transfer Agent (MTA) to use Domain Name Service (DNS) and GroupWise Message Transfer Protocol (GWMTP) to send messages from one system to anther. For an overview of dynamic Internet links, see Chapter 1, “Understanding Connection Options,” on
page 13.
To use dynamic Internet links, complete the tasks in the following sections:
Section 3.1, “MTA Version Requirements,” on page 19
Section 3.2, “Installing the GroupWise Internet Agent,” on page 19
Section 3.3, “Setting Up Internet-Style Addressing,” on page 20
Section 3.4, “Adding MTA Resource Records to DNS,” on page 20
Section 3.5, “Configuring the MTA’s Server for DNS Lookups,” on page 22
Section 3.6, “Enabling MTAs to Perform DNS Lookups,” on page 23
Section 3.7, “Understanding Dynamic Internet Links,” on page 25
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3
For a general explanation of how dynamic Internet links work, see Section 3.7, “Understanding
Dynamic Internet Links,” on page 25.

3.1 MTA Version Requirements

To use dynamic Internet links to connect your GroupWise system with another GroupWise system, both GroupWise systems must have at least one domain that is running one of the following versions of the GroupWise MTA:
GroupWise 5.5
GroupWise 5.5 Enhancement Pack
GroupWise 6.x
GroupWise 7
GroupWise 8
Versions of the MTA prior to version 5.5 do not support dynamic Internet links.

3.2 Installing the GroupWise Internet Agent

Before configuring your GroupWise system to use dynamic Internet links, you need to make sure that the GroupWise Internet Agent has been installed. Dynamic Internet links require your GroupWise system to use Internet-style addressing, which is only available if you’ve installed the Internet Agent and created one or more Internet domains for your GroupWise system.
Using Dynamic Internet Links
19
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The only requirement is that the Internet Agent be installed so that an Internet Agent object is created in Novell correctly or running. However, if there are GroupWise systems that you need to connect to but cannot do so through dynamic Internet links, you can use the Internet Agent to connect to those systems while using dynamic Internet links to connect to supported GroupWise systems.
For information about installing the Internet Agent, see “Installing the GroupWise Internet Agent in the GroupWise 8 Installation Guide.
®
eDirectoryTM. The Internet Agent does not actually need to be configured

3.3 Setting Up Internet-Style Addressing

Dynamic Internet links require your GroupWise system to be configured to use Internet-style addressing (user@hostname) rather than standard GroupWise addressing (userID.post_office.domain). If you have not enabled Internet-style addressing and defined at least one Internet domain for your GroupWise system, see “Configuring Internet Addressing” in the
GroupWise 8 Administration Guide.
The Internet domains you establish when setting up Internet-style addressing (for example, novell.com, groupwise.novell.com, and support.novell.com) are the key to enabling dynamic Internet links. Each MTA that will receive messages must be defined in DNS and associated with the Internet domain (or domains) that it will receive messages for. This allows MTAs in other GroupWise systems to route messages that contain your Internet domain names to the appropriate MTAs in your system.

3.4 Adding MTA Resource Records to DNS

In order for your GroupWise system to receive messages from another GroupWise system via a dynamic Internet link, you need to create a DNS resource record for at least one of your MTAs. The resource record enables the MTA’s address, along with the Internet domain names associated with it, to be broadcast throughout the Internet.
You need to create the following resource records in DNS:
An address ("A") record that maps the MTA server’s host name to its IP address.
A service ("SRV") record or a text ("TXT") record that maps the Internet domain name to the
host name or IP address assigned to the MTA’s server.
You can use your tool of choice to modify DNS. The following sections explain the information required and provide sample records.
Section 3.4.1, “Creating the Address ("A") Record,” on page 20
Section 3.4.2, “Creating the Service ("SRV") or Text ("TXT") Record,” on page 21
3.4.1 Creating the Address ("A") Record
You can create an "A" record to map your MTA server’s fully-qualified host name to its IP address. Doing so enables you to use the server’s fully-qualified host name in the service ("SRV") or text ("TXT") record rather than the IP address. The "A" record is required if you plan to use a "SRV" record.
The following text shows sample "A" records.
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; ; Address ("A") records ; localhost IN A 172.0.0.1 corp.serv.novl IN A 172.16.5.18 gwdev.serv.novl IN A 172.16.5.19 gwsup.serv.novl IN A 172.16.5.20
Host Name (column 1): Use the host name assigned to the MTA’s server. In the above example, corp, gwdev, and gwsupport are the host names assigned to three MTA servers.
Class (column 2): Use IN to represent the Internet.
Type (column 3): Use A to specify an address record.
IP Address (column 4): Use the IP address assigned to the MTA’s server.
3.4.2 Creating the Service ("SRV") or Text ("TXT") Record
You can use either service records or text records to map your Internet domain names to MTAs. The following text shows sample "SRV" and "TXT" records:
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; ; Service ("SRV") records ; gwmtp.tcp.novell.com 172800 IN SRV 1 0 7100 corp.serv.novl gwmtp.tcp.groupwise IN SRV 1 1 7100 corp.serv.novl gwmtp.tcp.groupwise IN SRV 1 2 7100 gwdev.serv.novl gwmtp.tcp.support 172800 IN SRV 1 0 7100 gwsup.serv.novl gwmtp.tcp.support 172800 IN SRV 2 0 7100 corp.serv.novl
; ; Text ("TXT") records ; gwmtp.tcp.novell.com 172800 IN TXT "1 0 7100 corp.serv.novl" gwmtp.tcp.groupwise IN TXT "1 1 7100 corp.serv.novl" gwmtp.tcp.groupwise IN TXT "1 2 7100 gwdev.serv.novl" gwmtp.tcp.support 172800 IN TXT "1 0 7100 gwsup.serv.novl" gwmtp.tcp.support 172800 IN TXT "2 0 7100 corp.serv.novl"
Service.Protocol.Name (column 1): The service must be specified as gwmtp. The protocol must be specified as tcp. The name corresponds to the Internet domain name you want associated with the MTA. In the above sample, novell.com, groupwise.novell.com, and support.novell.com are the Internet domain names defined in GroupWise.
Time to Live (column 2): TTL (time to live) is the amount of time the record is cached in memory so it doesn’t need to be looked up again. TTL is specified in seconds. In the above sample, 172800 represents 2 days. If you don’t specify a TTL, the record is not cached.
Class (column 3): Enter IN to represent the Internet.
Type (column 4): Enter SRV to specify a service record. Enter TXT to specify a text record.
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Priority (column 5): If an Internet domain name is associated with two different MTAs, the host with the lowest value is always contacted first. For example, a host with priority 1 is contacted before a host with priority 2. If two records with the same Internet domain name have the same priority, the weight number is used. In the above example, the two groupwise.novell.com records have the same priority, so the weight would be used.
Weight (column 6): The weight number specifies how to allocate connections among hosts with equal priorities. In the groupwise.novell.com record above, the corp.serv.novl host and the gwdev.serv.novl host have equal priorities, but the corp.serv.novl host has a weight of 1 and the gwdev.serv.novl host has a weight of 2. This means that 1 out of 3 times the corp.serv.novl host would be contacted first, and 2 out of 3 times, the gwdev.serv.novl host would be contacted first.
Port (column 7): The port number specifies the TCP port on which the MTA listens for incoming messages. The default port number for the MTA is 7100.
Host (column 8): The host specifies the fully-qualified host name or IP address of the MTA’s server. For a service record, you must specify the host name. For a text record, you can specify either the server’s host name or IP address. If you use a host name, it must be mapped to an IP address through an DNS "A" record. In the above example, corp.serv.novl, gwdev.serv.novl, and gwsup.serv.novl are all host names that are mapped to IP addresses through "A" records in DNS.
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3.5 Configuring the MTA’s Server for DNS Lookups

In order for an MTA in your GroupWise system to use dynamic Internet links to send messages, you must make sure the MTA’s server is properly configured for DNS lookups. Basic configuration information is provided below. Consult your DNS documentation for more detailed information about configuring a server for DNS lookups.
Section 3.5.1, “Configuring a NetWare 6.5 Server for DNS Lookups,” on page 22
Section 3.5.2, “Configuring Windows Server 2003/2008 for DNS Lookups,” on page 23
3.5.1 Configuring a NetWare 6.5 Server for DNS Lookups
On a NetWare® server, you need to have a resolv.cfg file in the sys:\etc directory that defines the DNS name server for that NetWare server. The resolv.cfg file would look similar to the following, based on a novell.com domain:
domain novell.com nameserver 172.16.5.18
Consult your NetWare documentation for more detailed information about configuring a NetWare server for DNS lookups.
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3.5.2 Configuring Windows Server 2003/2008 for DNS Lookups
On the Windows* Server 2003/2008:
1 Click the Start menu > Control Panel > Network Connections > Local Area Connection.
2 In the Local Area Connection dialog box, click Properties to display the Local Area
Connection Properties dialog box.
3 In the list on the General tab, select Internet Protocol (TCP/IP), then click Properties to
display the Internet Protocol (TCP/IP) Properties dialog box.
4 Click Advanced to display the Advanced TCP/IP Settings dialog box.
5 Click the DNS tab, then make sure the IP address of at least one DNS name server is listed in
the DNS Server Addresses list, then click OK.
Consult your DNS documentation for more detailed information about configuring a Windows workstation or server for DNS lookups.

3.6 Enabling MTAs to Perform DNS Lookups

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After you have performed the necessary configuration to enable an MTA’s server to allow DNS lookups (see Section 3.5, “Configuring the MTA’s Server for DNS Lookups,” on page 22), you must configure the MTA to perform DNS lookups.
By default, your GroupWise system is configured not to allow MTAs to perform DNS lookups. You can retain the system default of no DNS lookups, then enable DNS lookups for individual MTAs. Or you can enable DNS lookups for all MTAs in your GroupWise system, then selectively disable DNS lookups for individual MTAs.
Section 3.6.1, “Enabling DNS Lookups for All MTAs,” on page 23
Section 3.6.2, “Enabling/Disabling DNS Lookups for Individual MTAs,” on page 24
3.6.1 Enabling DNS Lookups for All MTAs
To configure your GroupWise system so all MTAs perform DNS lookups (provided their servers are enabled for DNS lookups):
®
1 In ConsoleOne
to display the GroupWise System Preferences dialog box.
, click the Tools menu > GroupWise System Operations > System Preferences
2 Click the Routing Options tab.
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