GroupWise 7 WebAccess Client User Guide
Novell
GroupWise®
novdocx (en) 6 April 2007
7
April 16, 2007
www.novell.com
WEBACCESS CLIENT USER GUIDE
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novdocx (en) 6 April 2007
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novdocx (en) 6 April 2007
novdocx (en) 6 April 2007
Contents
About This Guide 9
1 Getting Started 11
1.1 Starting GroupWise WebAccess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Understanding Timing Out from GroupWise WebAccess . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3 Understanding the GroupWise WebAccess Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.3.1 Nav Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3.2 Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.3 Folder List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.3.4 Item List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4 Understanding Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.4.1 Bolded Items in Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.5 Learning More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.5.1 GroupWise 7 Documentation Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.5.2 GroupWise Cool Solutions Web Community. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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2 Using Your GroupWise WebAccess Mailbox 19
2.1 Composing Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.1 Sending a Mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.1.2 Sending a Phone Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.1.3 Writing a Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.1.4 Sending or Receiving an Internet Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2 Managing Items You Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.1 Opening an Item in Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.2 Searching for an Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.3 Replying to an Item You Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.2.4 Deleting Items You Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.2.5 Undeleting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.2.6 Marking an Item Unread (Read Later). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.2.7 Marking an Item Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.2.8 Forwarding a Mail or Phone Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.3 Managing Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.3.1 Checking the Status of an Item You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.3.2 Deleting or Retracting an Item You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.3.3 Resending Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.4 Printing from WebAccess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.5 Using the Folder List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.5.1 Creating a Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.5.2 Deleting Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.5.3 Sharing a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.5.4 Moving an Item to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
2.5.5 Moving an Item to Another Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.5.6 Viewing Items in a Find Results Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2.5.7 Using the Checklist Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2.6 Working with Shared Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.6.1 Sharing a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
2.6.2 Accepting a Shared Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.6.3 Posting an Item to a Shared Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.7 Printing Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Contents 5
2.8 Using Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.8.1 Managing Someone Else’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.8.2 Granting Proxy Access to Your Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.8.3 Granting All Users Access to Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2.9 Saving Items in Your Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.9.1 Saving an Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.9.2 Saving Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.9.3 Saving an Unfinished Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.10 Opening and Emptying the Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.10.1 Opening Your Trash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.10.2 Saving an Item That Is in Your Trash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.10.3 Emptying the Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.10.4 Emptying Selected Items from the Trash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.10.5 Undeleting Items from the Trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3 Working with Items in Your Mailbox 43
3.1 Understanding GroupWise Item Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.2 Sending and Receiving Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2.1 Sending Mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
3.2.2 Sending Phone Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
3.2.3 Adding A Signature to Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
3.2.4 Using Spell Checker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.2.5 Undoing the Last Text Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.3 Attaching Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
3.3.1 Attaching a File to an Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3.3.2 Managing Attached Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.4 Managing Sent Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.4.1 Confirming Delivery of Items You've Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.4.2 Displaying Sent Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.4.3 Retracting Items You've Sent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.4.4 Checking the Status of Your Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.4.5 Receiving Notification About Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.4.6 Requesting a Reply for Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.5 Managing Received Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3.5.1 Reading Items You Receive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.5.2 Replying to Items You Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
3.5.3 Forwarding Items to Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.5.4 Printing Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.5.5 Creating a Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
3.5.6 Viewing the Source of External Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
novdocx (en) 6 April 2007
4 Scheduling Group and Posted Items 57
4.1 Scheduling Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.1.1 Scheduling an Appointment for Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.1.2 Rescheduling an Appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.1.3 Canceling an Appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.1.4 Scheduling an Appointment for Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.1.5 Checking When Everyone Is Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4.2 Sending Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.2.1 Assigning a Task to Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.2.2 Assigning a Task to Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.2.3 Marking Tasks Completed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.3 Sending Reminder Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.3.1 Scheduling a Reminder Note for Yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.3.2 Scheduling a Reminder Note for Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
6 GroupWise 7 WebAccess Client User Guide
4.4 Accepting or Declining Scheduled Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.5 Accepting or Declining Internet Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
5 Using Your Calendar 67
5.1 Using the WebAccess Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.1.1 Using the Day View Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
5.1.2 Using the Week View Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
5.1.3 Using the Month View Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5.2 Reading an Item in Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
5.3 Scheduling an Appointment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
5.4 Assigning a Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5.5 Accepting an Appointment, Note, or Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.6 Declining an Appointment, Note, or Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.7 Delegating an Appointment, Note, or Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.8 Saving an Item in Your Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
6 Using the Address Book 77
6.1 Searching for Users and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
6.1.1 Viewing People, Resources, or Groups in the Address Book . . . . . . . . . . . . . . . . . . 78
6.1.2 Searching for an Entry in the Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
6.1.3 Using Filters to Narrow an Address Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
6.1.4 Addressing an Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
6.2 Using Groups to Address Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
6.2.1 Creating a Personal Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
6.2.2 Addressing Items to a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
6.2.3 Adding and Removing Contacts from a Personal Group . . . . . . . . . . . . . . . . . . . . . 83
6.2.4 Viewing Group Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
6.2.5 Deleting a Group from a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
6.3 Using the Address Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
6.3.1 Accessing the Address Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
6.3.2 Creating Contacts Using the Address Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6.4 Using Frequent Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6.5 Using Personal Address Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6.5.1 Creating a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
6.5.2 Deleting a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
6.5.3 Editing a Personal Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
6.5.4 Accepting a Shared Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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7 Customizing Your GroupWise WebAccess Client 89
7.1 Specifying the Number of Messages to Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.2 Changing Your GroupWise Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.3 Using Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7.3.1 Creating a Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7.3.2 Activating or Deactivating Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
7.3.3 Forwarding Your E-mail to Another Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
7.4 Specifying Send Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
7.4.1 Changing the Security Setting (Classification) of All Items You Send. . . . . . . . . . . . 93
7.4.2 Changing the Priority of All Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
7.4.3 Requesting a Reply for All Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
7.4.4 Getting a Return Receipt for All Items You Send . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
7.5 Changing Your Time Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Contents 7
8 GroupWise Frequently Asked Questions 97
A Documentation Updates 99
A.1 April 16, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
A.2 February 26, 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
A.3 September 29, 2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
A.4 May 31, 2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
A.5 November 30, 2005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
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8 GroupWise 7 WebAccess Client User Guide
About This Guide
This Novell® GroupWise® 7.0 WebAccess Client User Guide explains how to use the GroupWise
WebAccess client. The guide is divided into the following sections:
Getting Started
Using Your GroupWise WebAccess Mailbox
Working with Items in Your Mailbox
Scheduling Group and Posted Items
Using Your Calendar
Using the Address Book
Customizing Your GroupWise WebAccess Client
GroupWise Frequently Asked Questions
Documentation Updates
novdocx (en) 6 April 2007
Audience
This guide is intended for GroupWise users.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html and enter your
comments there.
Documentation Updates
For the most recent version of the GroupWise 7.0 WebAccess Client User Guide, visit the Novell
GroupWise 7.0 documentation Web site (http://www.novell.com/documentation/gw7).
Additional Documentation
For additional GroupWise documentation, see the following guides at the Novell GroupWise 7.0
documentation Web site (http://www.novell.com/documentation/gw7):
Installation Guide
Administration Guide
Multi-System Administration Guide
Interpretability Guide
Troubleshooting Guide
GroupWise Windows Client User Guide
GroupWise Cross-Platform User Guide
GroupWise Client Frequently Asked Questions (FAQ)
About This Guide
9
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
®
A trademark symbol (
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.
novdocx (en) 6 April 2007
10 GroupWise 7 WebAccess Client User Guide
1
Getting Started
This section of the GroupWise® WebAccess User Guide contains the following topics:
Section 1.1, “Starting GroupWise WebAccess,” on page 11
Section 1.2, “Understanding Timing Out from GroupWise WebAccess,” on page 12
Section 1.3, “Understanding the GroupWise WebAccess Main Window,” on page 12
Section 1.4, “Understanding Your Mailbox,” on page 17
Section 1.5, “Learning More,” on page 17
1.1 Starting GroupWise WebAccess
You start GroupWise WebAccess as you would any other home page on the Internet. Use your Web
browser to go to the URL your administrator gives you, such as http://server/gw/webacc, or an IP
address such as 155.155.11.22.
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1
Figure 1-1 WebAccess Login Page
To log in to WebAccess:
1 On the WebAccess login page, enter your username and password.
2 Select the language you’d like to use from the Language drop-down menu.
3 Select your connection speed:
High (Broadband), which has all the features that are available in GroupWise WebAccess.
Use this default setting if you have a high-speed internet connection.
Low (Dial-up), which looks the same as the default high-speed interface but does not
autoupdate your message list and calendar. It also does not support name completion.
4 (Conditional) If you’re using a mobile device, select Use the Basic Interface.
The basic interface has limited functionality and graphics. It is designed to perform the most
basic tasks in GroupWise.
5 (Optional) If you use the same browser to log in to GroupWise WebAccess every time, select
Remember My Settings to save your preferences.
Getting Started
11
6 Click Login.
Your GroupWise WebAccess mailbox opens.
1.2 Understanding Timing Out from GroupWise
WebAccess
Specific actions, such as opening or sending an item, generate a call to the Web server. Other
actions, such as scrolling through items in the Item List, composing a message without sending it, or
reading Help topics, do not generate a call to the Web server. If, for a period of time, you leave
GroupWise WebAccess alone or perform actions that do not generate a call, WebAccess logs you
out. Doing so not only provides security for your e-mail but also ensures that the Web server and
GroupWise WebAccess run efficiently.
The timeout period is determined by your GroupWise system administrator. If you try to perform an
action after you have been logged out, you are prompted to log in again.
NOTE: You must authenticate correctly to be returned to your work after a timeout. If you haven’t
logged in correctly, the message you were composing might appear to be lost. Use the keyboard to
return to your saved message window (for example, Alt + Left-arrow key in Windows*).
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1.3 Understanding the GroupWise WebAccess
Main Window
When you open GroupWise WebAccess, you see the Main Window, shown below. This is your main
work area in GroupWise. From the Main Window, you can read your messages, schedule
appointments, view your Calendar, manage contacts, and much more.
Figure 1-2 Main Window
The Main Window has different components to help you accomplish your daily tasks. The following
sections describe the various components you can use from the Main Window:
Section 1.3.1, “Nav Bar,” on page 13
12 GroupWise 7 WebAccess Client User Guide
Section 1.3.2, “Toolbar,” on page 14
Section 1.3.3, “Folder List,” on page 14
Section 1.3.4, “Item List,” on page 16
1.3.1 Nav Bar
Figure 1-3 The GroupWise Nav Bar
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The Nav Bar provides for quick access to your most commonly used folders. It contains the
Mailbox, Calendar, Documents, and other folders.
Getting Started 13
1.3.2 Toolbar
Figure 1-4 The GroupWise Toolbar
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The toolbar lets you quickly accomplish common GroupWise tasks, such as opening the Address
Book, sending mail messages, and managing folders.
1.3.3 Folder List
The Folder List displays the folders used to organize the items you send and receive. You can add
additional folders to further help you organize your items. The Mailbox folder is the default folder
that is opened when you first log in.
The following folders are displayed in the Folder List. You can open a folder by clicking the icon.
Icon Description
Home Represents your GroupWise database. All folders in you Main Window are
subfolders of your home user folder.
Mailbox Lists all items you receive, with the exception of scheduled items
(appointments, tasks, and reminder notes) that you have accepted or declined.
Accepted scheduled items and tasks are moved to the Calendar. The Mailbox
is a system folder.
Unopened Items Lists received items you have not yet opened. Unopened Items is a system
folder.
Sent Items Lists items you send from the Mailbox and Calendar. Sent Items is a system
folder. After you move a sent item from the Sent Items folder to another folder, it
no longer displays in the Sent Items folder. (In the previous version of
GroupWise WebAccess, the Sent Items folder was a query folder that listed
sent items from all folders.)
14 GroupWise 7 WebAccess Client User Guide
Icon Description
Calendar Lists all appointments, tasks, and notes in your Calendar. Calendar is a system
folder.
Task List
Checklist Lists items you have moved to this folder. You can move any items (mail
messages, phone messages, reminder notes, tasks, or appointments) to this
folder and arrange them in the order you want. Each item is marked with a
check box so that you can check items off as you complete them. Checklist is a
system folder.
In the previous version of GroupWise WebAccess, a Task List folder listed all
the task items in your Mailbox and Calendar. Task List was a query folder. For
more information, see “Using the Checklist Folder” on page 32.
Cabinet Lists personal folders you create. Cabinet is a system folder.
Work in Progress Lists items that have been saved to be sent later. Work in Progress is a system
folder.
Junk Mail Lists e-mail items from addresses and Internet domains that are junked through
Junk Mail Handling are placed in the Junk Mail folder. This folder is not created
in the folder list unless a Junk Mail option is enabled. Junk Mail is a system
folder.
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Trash Lists all deleted mail and phone messages, appointments, tasks, documents,
and reminder notes that have not yet been purged. Items in the Trash can be
viewed, opened, or returned to your Mailbox before the Trash is emptied.
(Emptying the Trash removes items in the Trash from the system.) Trash is a
system folder.
System Folders
The folders listed in the table are system folders, which are created by GroupWise and cannot be
deleted or renamed.
For additional information about using folders, see Section 2.5, “Using the Folder List,” on page 28.
Personal Folders
You can add additional folders to organize your items. For example, you could add a folder to your
Cabinet to store all messages you receive regarding a specific project you are working on.
Shared Folders
You can share personal folders with other users. Recipients of the shared folder receive a
notification explaining that you have shared the folder with them. They can then accept the folder or
decline the folder.
Find Results Folders
In the Windows version of GroupWise, you can save the results of an item or document search in a
folder. You cannot do this in GroupWise WebAccess. However, GroupWise WebAccess lets you
view any Find Results folders you create in another version of GroupWise.
Getting Started 15
1.3.4 Item List
The Item List displays the contents of the folder that is currently open. By default, the most recent
20 items in the folder are displayed. If the folder contains more than 20 messages, a Display Next
button appears at the bottom of the list. You can use it to display the next 20 messages, or you can
choose to select more or less than 20 messages.
The icon next to each item indicates the item type, status, and priority. You click an item to open it.
You can drag and drop items to move them. When you open an item, all actions you can perform on
that item type are displayed at the top of the item view. For easy access, actions that you commonly
perform on items are also displayed at the top of the Item List. You can select multiple items by
clicking the boxes to the left of the items.
Whenever you select items in the Item List and perform an action on them, WebAccess updates the
Item List. To refresh the list manually, open the folder again or click Update at the top of the list.
The following icons can be displayed in the Item List:
Icon Message Type, Status, and Priority
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Unopened mail message (high, normal, low priority)
Opened mail message (high, normal, low priority)
Appointments (high, normal, low priority)
Tasks (high, normal, low priority)
Unopened note (high, normal, low priority)
Opened note (high, normal, low priority)
Unopened phone message (high, normal, low priority)
Opened phone message (high, normal, low priority)
Reply requested (high, normal, low priority)
Unopened document reference
Opened document reference
One or more attachments included with the item
Shared folder notification
Shared address book notification
Sent item
Unopened posted item (shared folder)
Opened posted item (shared folder)
One or more attachments are included with the item.
Draft item.
Sent item.
Replied to item.
16 GroupWise 7 WebAccess Client User Guide
Icon Message Type, Status, and Priority
Forwarded item.
Delegated item.
Replied to and forwarded item.
Replied to and delegated item.
Forwarded and delegated item.
Replied to, forwarded, and delegated item.
1.4 Understanding Your Mailbox
Your received items are stored in your GroupWise Mailbox.
You can organize your messages by moving them into folders within your Cabinet, and you can
create new folders as necessary.
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1.4.1 Bolded Items in Your Mailbox
All unopened items in your Mailbox are bolded to help you easily identify which items and
documents you have not yet read. The icon appearing next to an item also indicates if it is unopened.
1.5 Learning More
You can learn more about GroupWise from the following resources:
Section 1.5.1, “GroupWise 7 Documentation Web Page,” on page 17
Section 1.5.2, “GroupWise Cool Solutions Web Community,” on page 17
1.5.1 GroupWise 7 Documentation Web Page
For extensive GroupWise administration documentation, go to the GroupWise 7 area on the Novell
Documentation (http://www.novell.com/documentation/lg/gw7/docui/index.html) Web site.
1.5.2 GroupWise Cool Solutions Web Community
At GroupWise Cool Solutions, you’ll find tips, tricks, feature articles, and answers to frequent
questions. In the Main Window, click Help > Cool Solutions Web Community or go to http://
www.novell.com/coolsolutions/gwmag (http://www.novell.com/coolsolutions/gwmag).
Getting Started 17
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18 GroupWise 7 WebAccess Client User Guide
2
Using Your GroupWise
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WebAccess Mailbox
This section of the GroupWise® WebAccess User Guide provides basic information to get you
started using GroupWise WebAccess.
Section 2.1, “Composing Items,” on page 19
Section 2.2, “Managing Items You Receive,” on page 23
Section 2.3, “Managing Items You Send,” on page 26
Section 2.4, “Printing from WebAccess,” on page 28
Section 2.5, “Using the Folder List,” on page 28
Section 2.6, “Working with Shared Folders,” on page 33
Section 2.7, “Printing Items,” on page 36
Section 2.8, “Using Proxy,” on page 36
Section 2.9, “Saving Items in Your Mailbox,” on page 40
Section 2.10, “Opening and Emptying the Trash,” on page 40
2.1 Composing Items
2
GroupWise WebAccess has five different item types: mail message, phone message, appointment,
note, and task. You address all item types in the same way, using the Address Book to add
recipients’ addresses to the To, CC, and BC boxes. You can also attach files to each item type and
include Web site locations (URLs) in the Subject and Message box of each item type.
These five item types fit into three categories: unscheduled, scheduled, and posted items.
Unscheduled Items: Unscheduled items include mail messages and phone messages. Both
types of messages let you send a messages that are not scheduled for a particular time or date.
Mail Message: Lets you specify a subject and message.
Phone Message: Similar to mail messages, except that phone messages have boxes for
caller, company, and phone number information.
Scheduled Items: Appointments, tasks, and notes are scheduled items, meaning that they
appear in the recipient’s Calendar as well as the Mailbox. The recipient of an appointment, task,
or note has the option of accepting or declining it. Accepted items are removed from the
recipient’s Mailbox and stored in the recipient’s Calendar. Declined items are removed from
both the recipient’s Mailbox and the Calendar. If you are the sender, you can see what action
recipients have taken by checking the status information for the scheduled item.
Appointment: Lets you include the time, date, and place of the appointment. You can use
Busy Search to find times when all recipients are free.
Tas k : Lets you indicate which day you want the task to appear in the recipient’s Calendar
and which day you want the task completed. You can also assign a priority to the task.
Using Your GroupWise WebAccess Mailbox
19
Note: Lets you indicate which day you want the note to appear on the recipient’s
Calendar. Because notes are posted in the recipient’s Calendar, they are frequently used as
reminders of specific events, such as days off, project deadlines, or birthdays.
Posted Items: Posted items are scheduled items you create for yourself. They function like
other scheduled items, but are placed directly in your Calendar.
For all items, GroupWise WebAccess uses the default font setting that is set in your browser. To
change the font size of your incoming and outgoing messages, change the size in your browser
preferences. For more information, see your browser’s help files.
This section contains the following topics:
Section 2.1.1, “Sending a Mail Message,” on page 20
Section 2.1.2, “Sending a Phone Message,” on page 21
Section 2.1.3, “Writing a Note,” on page 22
Section 2.1.4, “Sending or Receiving an Internet Location,” on page 23
2.1.1 Sending a Mail Message
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1 In the GroupWise WebAccess main window, click New > Mail.
2 Click Address Book to add recipients in the To , CC, and BC fields.
or
Type a recipient’s address in the To, CC, or BC fields. The address can be a GroupWise user ID,
GroupWise full name, or external e-mail address. Separate each address with a comma.
When you begin typing a name in the To , CC, or BC fields of an item you are creating, Name
Completion tries to complete the name for you. If Name Completion finds the name you are
looking for, you can stop typing. If Name Completion doesn’t find it, continue typing: Name
Completion searches again after each new character you type. If Name Completion finds a
name that is close to but doesn’t exactly match the one you are looking for, you can use the Upor Down-arrow to scroll to adjacent names in the address book.
20 GroupWise 7 WebAccess Client User Guide
IMPORTANT: Name-completed addresses for all item types come only from the Frequent
Contacts address book.
3 Type a subject and message.
You can include Web site locations or addresses (URLs) in both the Subject and Message
boxes.
4 (Optional) Click Spell Check to check the spelling in the message. For this feature to work,
your browser must be enabled for Java*.
5 (Optional) Click Attach to attach files to the message. For this feature to work, your browser
must support attachments.
6 (Optional) Click Send Options to select a security setting (classification), assign a priority
(high, standard, low), request a reply, or select to receive return notification.
7 Click Send.
If a Web server outage occurs while you are composing a message, your message is not lost when
you click Send. It is captured and appears at the bottom of the WebAccess Login page so that you
can retrieve it when your Web server comes back up and you log into WebAccess again.
novdocx (en) 6 April 2007
2.1.2 Sending a Phone Message
GroupWise phone messages are similar to paper-based While You Were Out messages. You send
GroupWise phone messages to inform other users of calls and their details. GroupWise phone
messages do not send spoken messages.
1 In the GroupWise WebAccess main window, click New > Phone.
2 Click Address Book to add recipients in the To field.
or
Type a recipient’s address in the To field. The address can be a GroupWise user ID, GroupWise
full name, or external e-mail address. Separate each address with a comma.
Using Your GroupWise WebAccess Mailbox 21
IMPORTANT: Name-completed addresses for all item types come only from the Frequent
Contacts address book.
3 Type the caller, company, and phone information.
4 Type a message.
You can include Web site locations or addresses (URLs) in the Message field.
5 (Optional) Click Spell Check to spell check the message. For this feature to work, your browser
must be enabled for Java.
6 (Optional) Click Attach to attach files to the message. For this feature to work, your browser
must support attachments.
7 (Optional) Click Send Options to select a security setting (classification), assign a priority
(high, standard, low), request a reply, or select to receive return notification.
8 Click Send.
2.1.3 Writing a Note
1 In the GroupWise WebAccess main window, click New > Note.
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2 Click Address Book to add recipients in the To , CC, and BC fields.
or
Type a recipient’s address in the To, CC, or BC field. The address can be a GroupWise user ID,
GroupWise full name, or external e-mail address. Separate each address with a comma.
To create a personal note that displays only in your Calendar, add only your name or switch to
a posted note.
3 Specify the month, day, and year you want the note to appear on the recipient’s Calendar.
4 Type a subject and message.
You can include Web site locations or addresses (URLs) in both the Subject and Message fields.
5 (Optional) Click Spell Check to spell check the message. For this feature to work, your browser
must be enabled for Java.
22 GroupWise 7 WebAccess Client User Guide
6 (Optional) Click Attach to attach files to the note. For this feature to work, your browser must
support attachments.
7 (Optional) Click Send Options to select a security setting (classification), assign a priority
(high, standard, low), request a reply, or select to receive return notification.
8 Click Send.
For information on creating an appointment, see Section 4.1, “Scheduling Appointments,” on
page 57. For information on creating a task, see Section 4.2, “Sending Tasks,” on page 61.
2.1.4 Sending or Receiving an Internet Location
WebAccess allows you to send a Web site location, or URL, to another user. WebAccess formats any
URL in the Message box into a shortcut to the Web site. The recipient who opens your message in
WebAccess can click the shortcut to open a second browser window that displays the Web site.
2.2 Managing Items You Receive
Reading and managing mail messages, appointments, tasks, or notes in WebAccess is as simple as
clicking your mouse to open the item.
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Section 2.2.1, “Opening an Item in Your Mailbox,” on page 23
Section 2.2.2, “Searching for an Item,” on page 23
Section 2.2.3, “Replying to an Item You Receive,” on page 24
Section 2.2.4, “Deleting Items You Receive,” on page 24
Section 2.2.5, “Undeleting Items,” on page 25
Section 2.2.6, “Marking an Item Unread (Read Later),” on page 25
Section 2.2.7, “Marking an Item Read,” on page 26
Section 2.2.8, “Forwarding a Mail or Phone Message,” on page 26
2.2.1 Opening an Item in Your Mailbox
In WebAccess, all GroupWise items are opened the same way: in the Item List, click the Subject or
From field of the item, or right-click it > click Open.
Options in an open item vary depending on the item.
Appointments, tasks, and notes can be accepted, declined, or delegated; right-click an item > click
Accept, Decline, or Delegate. You can also click Accept, Decline, or Delegate on the toolbar.
2.2.2 Searching for an Item
To perform a search for a specific item, you can either use the Find tool on the Main Window, or you
can use the Search tool.
Using Find
1 Type the word you want to search for in the Find field.
2 Click Find. The results are displayed in the message list.
Using Your GroupWise WebAccess Mailbox 23
Using the Search Tool
1 From the GroupWise WebAccess main window, click the icon.
2 To search for specific text, click Full Text or Subject, then type the words you are looking for in
the text box.
3 To search for a name, click From or To/ CC , then type the name in the text box.
4 Select each item type you are looking for.
5 Select each item source you are looking for.
6 In the Search In list, click the folders you want to search in.
If you are searching in a folder in the Cabinet, you might need to click the plus sign next to the
Cabinet to display the Cabinet folders. If you select Mailbox, your Sent Items folder is included
in the search. If you do not select a folder, all listed folders are included in the search.
7 Click Find.
2.2.3 Replying to an Item You Receive
You can reply to an item you receive. You can reply to the item’s author or to everybody who
originally received the item.
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1 Click the Mailbox icon in the Folder List or Toolbar.
or
Click the Calendar icon in the Folder List, then go to the date of the appointment, task, or note.
2 Click the message, appointment, task, or note to open it.
or
Right-click the item > click Reply.
3 Click Reply to Sender or Reply to All to open a Reply form.
Reply to Sender sends a reply to the sender only. Reply to All sends a reply to the sender and all
recipients of the original item.
Choose whether to include the original message in your reply.
4 Type your message.
You can include Web site locations or addresses (URLs) in the Message field.
5 Click Send.
2.2.4 Deleting Items You Receive
You can delete Items you receive and place them in the Trash.
1 Click the Mailbox icon in the Folder List.
or
To delete an item you have moved to a folder, click the folder in the Folder List.
or
24 GroupWise 7 WebAccess Client User Guide
To delete an appointment, task, or note you already accepted, click the Calendar icon in the
Folder List or Nav Bar.
2 Locate the items in the Item List.
3 Select the items, then click Delete at the top of the Item List.
or
Click the item to open it, then click Delete.
or
Select the items and drag them to the Trash.
or
Select the items, right-click them > click Delete.
The items are removed from your Mailbox or Calendar. The status of the items is also updated in the
sender’s Mailbox or Calendar to show you deleted the item. As long as the items remain in your
Trash, you can undelete them.
2.2.5 Undeleting Items
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You can undelete items you deleted (unless you have emptied the Trash). Items emptied from the
Trash cannot be undeleted.
1 Click the Trash icon in the Folder List.
2 Select the items, then click Undelete at the top of the Item List.
or
Click the item to open it, then click Undelete.
or
Right-click the items > click Undelete,
or
Drag the items out of the Trash folder and drop them onto another folder icon.
The items are moved from your Trash to the folder from which they were originally deleted.
2.2.6 Marking an Item Unread (Read Later)
If you have opened and read an item, you can mark it as unread. This changes the item’s icon in the
Item List back to the icon of an unopened item. You might want to mark an item as unread if that
item requires further action or if you don’t want that item to get lost among the other opened items in
you Item List.
1 Click the Mailbox icon in the Folder List.
2 Locate the item in the Item List.
3 Select the item, then click Read Later at the top of the Item List.
or
Right-click the item > click Read Later
or
Click the item to open it, then click Read Later.
Using Your GroupWise WebAccess Mailbox 25
Marking an item Read does not change the status of the item in Properties. For example, if you have
opened an item, then marked the item unread, the sender of the item sees the item status as opened in
Properties.
2.2.7 Marking an Item Read
1 Click the Mailbox icon in the Folder List.
2 Locate the item in the Item List.
3 Select the item, then click Mark Read at the top of the Item List.
or
Right-click on the item and choose Mark Read
or
Click the item to open it, then click Mark Read.
Marking an item Read changes the status of the item in Properties. For example, if you have not
opened an item, but you marked the item Read, the sender of the item sees the item status as opened
in Properties.
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2.2.8 Forwarding a Mail or Phone Message
1 Click the Mailbox icon in the Folder List.
2 Click the mail or phone message to open it.
3 Click Forward.
or
Right-click the item > click Forward. The original message is included as an attachment to the
new message.
4 Click Address Book to add recipients in the To , CC, and BC fields.
or
Type a recipient’s address in the To, CC, or BC field. The address can be a GroupWise user ID,
GroupWise full name, or external e-mail address. Separate each address with a comma.
5 Type a message.
You can include Web site locations or addresses (URLs) in the Message field.
6 (Optional) Click Spell Check to spell check the message. For this feature to work, your browser
must be enabled for Java.
7 (Optional) Click Attach to attach files to the message. For this feature to work, your browser
must support attachments.
8 Click Send.
2.3 Managing Items You Send
After you send an item, you can check its status to see if it has been delivered, read, deleted, and so
forth. You can also retract a message, if it has not been opened. You can also move items into
different folders to keep your GroupWise Mailbox organized.
Section 2.3.1, “Checking the Status of an Item You Send,” on page 27
26 GroupWise 7 WebAccess Client User Guide
Section 2.3.2, “Deleting or Retracting an Item You Send,” on page 28
Section 2.3.3, “Resending Items,” on page 28
2.3.1 Checking the Status of an Item You Send
1 Click the Sent Items icon in the Folder List.
2 Click the item in the Item List, or right-click it > click Open.
3 Click the Properties tab.
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4 For more detailed status information, click Advanced Properties.
Using Your GroupWise WebAccess Mailbox 27
2.3.2 Deleting or Retracting an Item You Send
1 Click the Sent Items icon in the Folder List.
2 Click the item in the Item List to open it.
or
Right-click the item > click Delete.
3 To delete the item from your Mailbox only, click Delete from This Mailbox.
or
To retract the item from your Mailbox and from all recipients’ Mailboxes, click Delete from All
Mailboxes.
A mail message or phone message is retracted only if the recipient has not yet opened it. An
appointment, note, or task is retracted even if the recipient has already opened and accepted it.
2.3.3 Resending Items
Use Resend to send an item a second time, perhaps with corrections.
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1 Click the Sent Items folder in the Folder List.
2 Click the item in the Item List to open it.
3 (Optional) Select Retract Original Item to retract the original item.
4 Make changes to the item if necessary, then click Send on the toolbar.
You can check the Properties of the original item to see if GroupWise was able to retract it. Rightclick the item in the Sent Items folder, then click Properties. Mail and phone messages cannot be
retracted if they have already been opened.
2.4 Printing from WebAccess
Printing from WebAccess depends on the printing capabilities of your Web browser.
1 Click any message in the Item List to open it.
2 Click in the message text.
3 Use your browser’s print feature to print the message.
For example, to print using Mozilla* Firefox*, click File > Print.
If your browser’s print feature prints the message in a format that loses information, click Print
View to display a printer-friendly version of the message in a new browser window, then print
the message from the new window.
2.5 Using the Folder List
GroupWise WebAccess provides folders to help store and organize the items you send and receive.
For example, you can group all items related to a particular task or subject together. All folders are
subfolders of your user folder. The user folder represents your user’s home view, and contains all of
your GroupWise information.
The Folder List lets you select which folder you want to open. The contents of the currently opened
folder are displayed in the Item List.
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Click + and - to expand and collapse personal folders.
For information about the individual folders you might have in your Folder List, see the following:
Section 2.5.1, “Creating a Folder,” on page 29
Section 2.5.2, “Deleting Folders,” on page 30
Section 2.5.3, “Sharing a Folder,” on page 30
Section 2.5.4, “Moving an Item to a Folder,” on page 30
Section 2.5.5, “Moving an Item to Another Folder,” on page 31
Section 2.5.6, “Viewing Items in a Find Results Folder,” on page 31
Section 2.5.7, “Using the Checklist Folder,” on page 32
For more information, see the following:
Using Folders in your Folder List, see Section 1.3.3, “Folder List,” on page 14.
Making folders public by sharing them, see Section 2.6, “Working with Shared Folders,” on
page 33.
Storing unfinished items in a predefined folder called Work In Progress, see Section 2.9.3,
“Saving an Unfinished Item,” on page 40.
Using rules to sort items into folders, see Section 7.3, “Using Rules,” on page 90.
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2.5.1 Creating a Folder
1 In the Folder List click Manage Folders, or right-click a folder, then select Add Folder.
2 Type a name for your new folder in the Folder Name field.
Using Your GroupWise WebAccess Mailbox 29
3 Select the place in the Folder List where you want to add the folder. By default, the folder is
added as the first folder in the Cabinet.
For example, to add a folder at the same level as the Mailbox folder, select the Down button
next to the Mailbox folder. To add a folder to the Mailbox folder, select the Right button next to
the Mailbox folder.
4 Click OK.
If you create a folder, then decide you want it in a different position, use the Manage Folders icon in
the toolbar to move the folder to a new position in the Folder List.
2.5.2 Deleting Folders
You cannot delete system folders, including the Mailbox, Unopened Items, Sent Items, Calendar,
Checklist, Cabinet, Work In Progress, Junk Mail, and Trash folders.
1 Right-click the folder you want to delete, then click Delete.
2 Click OK to confirm that you want to delete the folder and all of its messages.
You can also use the Manage Folders icon in the toolbar to delete folders.
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1 In the Folder List, click Manage Folders, or right-click a folder > and click Delete Folder.
2 Click the folder you want to delete, then click Delete to confirm that you want to delete the
folder and all its contents.
For more information, see Section 1.3.3, “Folder List,” on page 14.
2.5.3 Sharing a Folder
1 In the toolbar, click the Manage Folders icon.
2 Select Share folder, then select the folder to share.
3 In the Name field, type the name of the user you want to share the folder with.
or
Select the Address Book to search and select user names.
4 When the user's name appears in the field, click Add User to move the user into the Shared List.
5 Select the access options you want for each user.
6 Repeat Steps 3-5 for each user you want to share the folder with.
7 Click Save.
8 When you're done, close the Manage Folders window.
For more information about shared folders, see Section 2.6, “Working with Shared Folders,” on
page 33.
2.5.4 Moving an Item to a Folder
1 To move an item you received, click the Mailbox icon in the Folder List.
or
30 GroupWise 7 WebAccess Client User Guide
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