Novell DATA SYNCHRONIZER - UPDATE 1 Installation Manual

Novell Data Synchronizer Mobility Pack Update 1
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Novell®
October 12, 2010
1 Overview
For information about specific mobile devices, see the Novell Data Synchronizer Mobility
Connector Wiki (http://wiki.novell.com/index.php/Data_Synchronizer_Mobility_Connector).
For a list of the bugs that have been fixed since the original release of the Data Synchronizer Mobility Pack, see Section 9, “Mobility Pack Update 1 Bug Fixes,” on page 8.
2 System Requirements
See “Data Synchronizer System Requirements” in the Novell Data Synchronizer Mobility Pack
Installation Guide.
3 Mobility Pack Update Instructions
Follow the instructions in this section to update an existing Synchronizer system. If you are installing Data Synchronizer Mobility Pack Update 1 as your initial Synchronizer system,
see Section 4, “Mobility Pack Installation Instructions,” on page 2.
1 Download the Novell Data Synchronizer Mobility Pack ISO file from Novell Downloads
(http://download.novell.com) to a convenient temporary directory on the Synchronizer server:
1a On the Novell Downloads Web site, click Search Patches in the Patches box. 1b In the Standard Select field, select Data Synchronizer. 1c Review the description of Update 1, then click Proceed to Download. 1d Follow the online instructions to download the Update 1 ISO file to a convenient location.
2 Use YaST to update the Mobility Pack repository from the new ISO file:
2a Under Groups, click Software, then click Patch CD Update. 2b Click Next to start the update. 2c Select Local ISO Image, then click Next. 2d In the Repository Name field, specify a name for the repository for the updated Mobility
Pack software.
2e In the Path to ISO Image field, specify the full pathname to the Mobility Pack ISO file,
then click Next.
Novell Data Synchronizer Mobility Pack Update 1 1
2f Click Yes to accept the License Agreement. 2g On the Distribution Upgrade Settings page, click Next. 2h In the Confirm Update dialog box, click Start Update.
2i On the Novell Customer Center Configuration page, select Configure Later, then click
Next.
2j (Conditional) If you receive a warning that no changes were made to the list of registered
repositories and offering to let you rerun the registration, click No, Skip It.
2k On the Migration Completed page, click Finish.
3 Stop the Synchronizer services:
rcdatsync stop
4 Verify that all Synchronizer services have stopped:
ps -eaf | grep datasync
5 Restart the Synchronizer services:
rcdatsync start
4 Mobility Pack Installation Instructions
Follow the instructions in this section if you are installing Mobility Pack Update 1 in order to create your initial Synchronizer system.
1 Make sure that the Linux server where you plan to install the Mobility Pack meets the system
requirements. For system requirements, see “Data Synchronizer System Requirements” in the Novell Data
Synchronizer Mobility Pack Installation Guide.
For additional planning assistance, see the Data Synchronizer Mobility Pack Best Practices
Wiki (http://wiki.novell.com/index.php/Data_Synchronizer_Mobility_Pack_Best_Practices).
2 If a Web server is currently running on the Synchronizer server, stop it, and preferably disable
it.
3 Download the Novell Data Synchronizer Mobility Pack ISO file to a convenient temporary
directory:
3a On the Novell Downloads Web site (http://download.novell.com), click Search Patches in
the Patches box.
3b In the Standard Select field, select Data Synchronizer. 3c Review the description of Update 1, then click Proceed to Download. 3d Follow the online instructions to download the Update 1 ISO file to a convenient location.
4 Use YaST to install the Data Synchronizer Mobility Pack software:
4a Under Groups, click Software, then click Add-On Products. 4b Install the Data Synchronizer Mobility Pack as an add-on product.
Complete installation instructions are available in the Novell Data Synchronizer Mobility Pack
Installation Guide.
2 Novell Data Synchronizer Mobility Pack Update 1
NOTE: If you need to uninstall and reinstall the Mobility Pack, follow the instructions in “Uninstalling the Mobility Pack” in the Novell Data Synchronizer Mobility Pack Installation Guide. See also Section 5.8, “Thorough Uninstallation Required,” on page 4.
5 Installation Issues
Section 5.1, “GroupWise Trusted Application Creation,” on page 3Section 5.2, “YaST Proposal Error,” on page 3Section 5.3, “YaST Hangs When Browsing Files in the Installation Program,” on page 3Section 5.4, “Required Python Package Version,” on page 4Section 5.5, “Mobility Pack Installation Program Fails on a 32-Bit/x86 Processor,” on page 4Section 5.6, “Overhead of Extraneous Users,” on page 4Section 5.7, “Database Password Restriction,” on page 4Section 5.8, “Thorough Uninstallation Required,” on page 4
5.1 GroupWise Trusted Application Creation
Before you run the Mobility Pack Installation program, you must create a GroupWise trusted application so that the GroupWise Connector can log in to a GroupWise Post Office Agent (POA) in order to access GroupWise mailboxes without needing personal user passwords. When you set up the GroupWise Connector as a trusted application, you only need to fill in three fields in the Create Trusted Application dialog box in ConsoleOne: Name, Location for Key File, and Name of Key File. Do not fill in any other fields. If you fill in additional fields, the trusted application does not work correctly with the GroupWise Connector.
5.2 YaST Proposal Error
When you run the Data Synchronizer Mobility Pack Installation program in YaST, you might see the following error:
The proposal contains an error that must be resolved before continuing
This error indicates that you clicked Next without providing the configuration information for your Synchronizer system. Instead of clicking Next, click Change > Mobility Pack Configuration, then provide the configuration as prompted. After you provide the configuration information, click Next.
5.3 YaST Hangs When Browsing Files in the Installation Program
When you run the Data Synchronizer Mobility Pack Installation program on SLES 11 SP1, if you browse to and select a file, the Installation program might hang. This can occur if you try to browse to and select any of the following files during installation:
Mobility Pack ISO fileGroupWise trusted application key fileCertificate file
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