Novell DATA SYNCHRONIZER MOBILITY PACK INSTALLATION GUIDE
Novell Data Synchronizer
Mobility Pack
Update 2
Readme
Novell®
November 30, 2010
1 Overview
The Novell Data Synchronizer Mobility Pack creates a new Synchronizer system that consists of the
Synchronizer services, the GroupWise Connector, and the Mobility Connector on a single server.
This Synchronizer system enables you to easily synchronize GroupWise data to mobile devices.
Update 2 of the Data Synchronizer Mobility Pack provides the following enhanced features:
Synchronizer System Update: When you update the Mobility Pack software, you also update
the Mobility database, so that all device information is retained during the update process.
GroupWise Authentication: You can configure the Mobility Connector to accept GroupWise
mailbox passwords instead of LDAP (network) passwords when mobile devices connect to the
Synchronizer system.
GroupWise Connector Monitoring: Synchronizer Web Admin now provides a Connector
Information Monitoring page for the GroupWise Connector, similar to what was already
available for the Mobility Connector.
Improved Device Blocking: The Mobility Connector Information Monitoring page displays
the traffic level for each mobile device. This assists in recognizing when a device needs to be
blocked because it is having synchronization problems. This prevents a synchronization issue
with one device from impacting performance for all other devices.
Synchronization of Attachments: When an attachment is too large to synchronize to your
mobile device, the item still includes the attachment icon and indicates that the attachment was
not downloaded because of its size.
Synchronization of Notes: You can synchronize reminder notes, discussion notes, or both.
Nightly Maintenance: Items in the Mobility database that have exceeded the age limit for
retention on mobile devices are automatically cleared from the database to maintain optimum
database performance.
For a list of the bugs that have been fixed since Update 1 of the Data Synchronizer Mobility Pack,
see Section 9, “Mobility Pack Update 2 Bug Fixes,” on page 16.
2 System Requirements
See “Data Synchronizer System Requirements” in the Novell Data Synchronizer Mobility Pack
Installation Guide.
3 Mobility Pack Update Instructions
Follow the instructions in this section to update an existing Synchronizer system.
Novell Data Synchronizer Mobility Pack Update 2 1
If you are installing Novell Data Synchronizer Mobility Pack Update 2 as your initial Synchronizer
system, see Section 4, “Mobility Pack Installation Instructions,” on page 5.
Updates for the Data Synchronizer Mobility Pack software are released regularly. You can update
the Mobility Pack software while retaining the configuration of your existing Synchronizer system,
including commercially signed certificates that you have purchased.
If you update from the Novell Customer Center, you can subscribe to receive future updates through
the Novell Update channel. Or, if you update from the Novell Download Web site, you must
periodically check for future updates.
Section 3.1, “Updating from the Novell Customer Center,” on page 3
Section 3.2, “Updating from the Novell Downloads Web Site,” on page 4
NOTE: If you need to uninstall and reinstall the Mobility Pack, follow the instructions in
“Uninstalling the Mobility Pack” in the Novell Data Synchronizer Mobility Pack Installation Guide.
See also Section 5.7, “Thorough Uninstallation Required,” on page 10.
3.1 Updating from the Novell Customer Center
When you update the Mobility Pack software from the Novell Customer Center, you automatically
obtain the software through the Novell Update channel. This is a convenient way to receive regular
updates.
1 Log in to the Novell Customer Center (http://www.novell.com/customercenter).
2 (Conditional) If you have not already done so, obtain the product registration code for the Data
Synchronizer Mobility Pack and register to receive Mobility Pack updates.
Data Synchronizer Mobility Pack Update 2 is then delivered through the Novell Update
channel to your Synchronizer server.
3 Apply Data Synchronizer Mobility Pack Update 2 to the Synchronizer server:
zypper up -r nu_novell_com:Mobility-1.0-Updates
4 Run the Update script to update the Synchronizer database (
database (
/opt/novell/datasync/update.sh
mobility
) for use with the updated software:
datasync
) and the Mobility
5 Restart the Synchronizer services.
6 Verify that Update 2 has been applied:
cat /opt/novell/datasync/version
The version number in the
version
file should match the version number in the filename of the
ISO from which you installed Update 2. For convenience, this version number is also displayed
in Synchronizer Web Admin.
For more detailed instructions, see “Updating from the Novell Customer Center” in “Mobility Pack
Installation” in the Novell Data Synchronizer Mobility Pack Installation Guide.
2 Novell Data Synchronizer Mobility Pack Update 2
3.2 Updating from the Novell Downloads Web Site
When you update the Mobility Pack software from the Novell Downloads Web site, you manually
download and install the software whenever you choose.
1 Download the Novell Data Synchronizer Mobility Pack Update 2 ISO file from Novell
Downloads (http://download.novell.com) to a convenient temporary directory on the
Synchronizer server.
IMPORTANT: The Mobility Pack Update 2 software is located on the Patches list, not the
Products list.
2 Use YaST to update the Mobility Pack repository from the new ISO file:
2a Under Groups, click Software, then click Patch CD Update.
2b Follow the prompts to install the updated software from the ISO file.
3 Run the Update script to update the Synchronizer database (
database (
/opt/novell/datasync/update.sh
4 Restart the Synchronizer services.
5 Verify that Update 2 has been applied:
cat /opt/novell/datasync/version
The version number in the
ISO from which you installed Update 2. For convenience, this version number is also displayed
in Synchronizer Web Admin.
6 Check the Novell Downloads Web site periodically for updates.
mobility
) for use with the updated software:
version
file should match the version number in the filename of the
datasync
) and the Mobility
For more detailed instructions, see “Updating from the Novell Downloads Web Site” in “Mobility
Pack Installation” in the Novell Data Synchronizer Mobility Pack Installation Guide
4 Mobility Pack Installation Instructions
Follow the instructions in this section if you are installing Novell Data Synchronizer Mobility Pack
Update 2 in order to create your initial Synchronizer system. The Update 2 software is available on
the Novell Downloads Web site.
NOTE: If you need to uninstall and reinstall the Mobility Pack, follow the instructions in
“Uninstalling the Mobility Pack” in the Novell Data Synchronizer Mobility Pack Installation Guide.
See also Section 5.7, “Thorough Uninstallation Required,” on page 10.
1 Make sure that the Linux server where you plan to install the Mobility Pack meets the system
requirements.
For system requirements, see “Data Synchronizer System Requirements” in the Novell Data
Synchronizer Mobility Pack Installation Guide.
For additional planning assistance, see the Data Synchronizer Mobility Pack Best Practices
Wiki (http://wiki.novell.com/index.php/Data_Synchronizer_Mobility_Pack_Best_Practices).
2 If a Web server is currently running on the Synchronizer server, stop it, and preferably disable
it.
Novell Data Synchronizer Mobility Pack Update 2 3
3 Download the Novell Data Synchronizer Mobility Pack ISO file to a convenient temporary
directory:
3a On the Novell Downloads Web site (http://download.novell.com), click Search Patches in
the Patches box.
3b In the Standard Select field, select Data Synchronizer.
IMPORTANT: If you do not see Data Synchronizer, you are looking in the Product list,
not the Patch Finder list. Click Search Patches to the right of the Product list, then look in
the Patch Finder list.
3c Under Current Patches, click the Novell Data Synchronizer Mobility Pack Update 2 x86-
64 link to display information about the download.
3d Review the description of Update 2, then click Proceed to Download.
3e Follow the online instructions to download the Update 2 ISO file to a convenient location.
4 Use YaST to install the Data Synchronizer Mobility Pack software:
4a Under Groups, click Software, then click Add-On Products.
4b Install the Data Synchronizer Mobility Pack as an add-on product.
Complete installation instructions are available in “Installing and Setting Up a Data Synchronizer
System” in the Novell Data Synchronizer Mobility Pack Installation Guide.
After you have installed Update 2, you can register in the Novell Customer Center to receive future
updates through the Novell Update channel, as described in “Updating from the Novell Customer
Center” in “Mobility Pack Installation” in the Novell Data Synchronizer Mobility Pack Installation
Guide.
5 Installation Issues
Section 5.1, “GroupWise Trusted Application Creation,” on page 8
Section 5.2, “YaST Proposal Error,” on page 8
Section 5.3, “YaST Hangs When Browsing Files in the Installation Program,” on page 8
Section 5.4, “Required Python Package Version,” on page 9
Section 5.5, “Mobility Pack Installation Program Fails on a 32-Bit/x86 Processor,” on page 9
Section 5.6, “Overhead of Extraneous Users,” on page 9
Section 5.7, “Thorough Uninstallation Required,” on page 10
5.1 GroupWise Trusted Application Creation
Before you run the Mobility Pack Installation program, you must create a GroupWise trusted
application so that the GroupWise Connector can log in to a GroupWise Post Office Agent (POA) in
order to access GroupWise mailboxes without needing personal user passwords. When you set up
the GroupWise Connector as a trusted application, you only need to fill in three fields in the Create
Trusted Application dialog box in ConsoleOne: Name, Location for Key File, and Name of Key File.
Do not fill in any other fields. If you fill in additional fields, the trusted application does not work
correctly with the GroupWise Connector.
4 Novell Data Synchronizer Mobility Pack Update 2
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