Novell CLIENT LOGIN EXTENSION Administration Guide

Novell®
www.novell.com
Administration Guide
Client Login Extension
novdocx (en) 7 January 2010
AUTHORIZED DOCUMENTATION
3.7

Client Login Extension 3.7 User Guide

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4 Client Login Extension 3.7 User Guide
Contents
About This Guide 7
1Overview 9
2 System Requirements 11
3 Preliminary Tasks 13
4 Installing Client Login Extension 15
5 Configuring the Client Login Extension MSI Files 19
5.1 Localizing Client Login Extension Files for Other Languages . . . . . . . . . . . . . . . . . . . . . . . . . 21
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6 Installing the Client Login Extension MSI File 23
6.1 Installing the Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
6.1.1 Providing a Custom Gina Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
6.2 Using the Client Login Extension Installer Command Line Options . . . . . . . . . . . . . . . . . . . . . 25
7 Using the Forgotten Password Feature 27
7.1 Accessing Forgotten Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
7.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
8 Uninstalling the Client Login Configuration Utility 31
8.1 Using Add or Remove Programs to Uninstall the Configuration Utility. . . . . . . . . . . . . . . . . . . 31
8.2 Using the Setup Wizard to Uninstall the Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . 31
Contents 5
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6 Client Login Extension 3.7 User Guide

About This Guide

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This guide contains information about using the Client Login Extension to provide password self­service functionality in Novell GINA. The guide is organized as follows:
Chapter 1, “Overview,” on page 9
Chapter 2, “System Requirements,” on page 11
Chapter 3, “Preliminary Tasks,” on page 13
Chapter 4, “Installing Client Login Extension,” on page 15
Chapter 5, “Configuring the Client Login Extension MSI Files,” on page 19
Chapter 6, “Installing the Client Login Extension MSI File,” on page 23
Chapter 7, “Using the Forgotten Password Feature,” on page 27
Audience
This guide is intended for administrators, consultants, and network engineers who require to configure the password recovery help by using Client Login Extension.
Documentation Updates
For the most recent version of this document, see the Novell Documentation Web site (http://
www.novell.com/documentation/cle37/cle37_user_guide/data/bookinfo.html).
®
ClientTM, Novell SecureLogin 7.0 SP1, and Microsoft* Login
Additional Documentation
For additional documentation for Identity Manager, see the Identity Manager Documentation Web
site (http://www.novell.com/documentation/idm36/index.html).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
A trademark symbol ( trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for other platforms, the pathname is presented with a backslash. Users of platforms that require a forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.
®
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
About This Guide 7
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8 Client Login Extension 3.7 User Guide
1

Overview

The Client Login Extension facilitates password self-service by adding a link to the Novell® and Microsoft GINA login clients. When users click the Forgot Password link in their login client, the Client Login Extension launches a restricted browser to access the Password Self-Service feature on the login clients. This feature assists in reducing help desk calls from people who forget their passwords.
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1
The password recovery support is available for graphical authentication interfaces such as GINA and Credential Provider for LDAP clients, Novell Client Windows 7 and Windows Vista operating systems support Credential Provider model of graphical authentication interface.
NOTE: Among Windows Vista (64-bit) operating systems, Client Login Extension support is available for Enterprise Editions only.
Clients in other operating systems support GINA model of graphical authentication interface.
NOTE: In the Active Directory environment, the password recovery support for Credential Provider is available for all platforms except Windows 7 and Windows Vista.
The password recovery support through Client Login Extension tool is also available for locked workstations and for workstations in which user operations are controlled by Desktop Automation Services (DAS).
Configuring the Password Self-Service Feature
The Admin user runs the Configuration Utility of Client Login Extension and provides registry entries for the MSI file. The registry entries for the MSI file include a welcome note, text to be shown as a link, URL of the target server, and other required options. Entered values are displayed as fields on the restricted password self-service browser. The user who forgot the password should provide the required values in the self-service browser and retrieve the forgotten password.
TM
, and Microsoft clients. Clients in the
Running the Configuration Utility of Client Login Extension configures the Client Login Extension MSI file, which you then install on client workstations running the Novell Client SecureLogin 7.0 SP1, or the Microsoft GINA. The Client Login Extension works on Windows* XP, Windows Vista, and Windows 2000 workstations.
The Client Login Extension MSI files come in a number of different languages. You must configure the Client Login Extension file for each language, including English, before it can be used.
The Client Login Extension Configuration utility allows the system administrator to specify the following configuration information for the Client Login Extension MSI file:
You can set the URL for password self-service.
For the Microsoft GINA client or Novell SecureLogin 7.0 SP1, you can include text (such as
“Forgotten Password”) for the link to the password self-services.
TM
software, Novell
Overview
9
NOTE: The Client Login Extension for Novell Identity Manager works with the native Microsoft GINA, Novell SecureLogin 7.0 SP1, and the Novell Client 4.91 SP3 or later. It does not work with any application that alters the Microsoft GINA, except the Novell Client 4.91 SP3 or later. The Client Login Extension has been tested for use on licensed Novell Identity Manager 3.5 and later systems.
The remaining sections in this guide step you through installing and using the Client Login Extension Configuration utility to configure the Client Login Extension MSI files. Instructions for using the Client Login Extension MSI files are also included.
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10 Client Login Extension 3.7 User Guide
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