Novatel Wireless NRM U630 Users manual
MERLIN U630 USER MANUAL
The information contained in this document is subject to change without notice and should not be construed as a
commitment by Novatel Wireless Inc. unless such commitment is expressly given in a covering document.
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1 Getting started ................................................................................................................................................ 3
1.1 Your UMts account ..........................................................................................................................................3
1.2 Your umts merlin ............................................................................................................................................3
1.3 the Umts package ...........................................................................................................................................3
1.4 getting started ................................................................................................................................................4
1.5 system requirements .......................................................................................................................................4
1.6 care of your merlin..........................................................................................................................................4
1.7 Installing mobilink...........................................................................................................................................6
1.7.1 Windows 2000 Installation.......................................................................................................................6
1.7.2 Windows 2000 detects your UMTS Merlin .................................................................................................9
1.7.3 Windows XP Installation........................................................................................................................11
1.7.4 Windows XP detects your UMTS Merlin...................................................................................................14
2 Mobilink.......................................................................................................................................................... 16
2.1 Starting Mobilink ...........................................................................................................................................16
2.1.1 Main Display Window ............................................................................................................................16
2.1.2 Icon Display Window.............................................................................................................................17
2.1.3 Features...............................................................................................................................................18
2.1.4 Creating a data session .........................................................................................................................19
3 sending and receiving sms messages .......................................................................................................... 24
3.1 What is sms..................................................................................................................................................24
3.1.1 MobiLink’s SMS Window ........................................................................................................................24
3.1.2 Sending SMS Messages .........................................................................................................................25
3.1.3 Receiving and Reading SMS Messages....................................................................................................26
4 determine merlin states................................................................................................................................ 28
5 troubleshooting............................................................................................................................................. 30
1.1 Cannot install mobiLInk .................................................................................................................................31
1.2 Problem: When I run the MobiLink software, I get the message “No Card Detected”.........................................31
1.3 Problem: When I insert the modem, I get Unknown_PCMCIA_Manufacturer” instead of “Novatel_ Wireless
Merlin_UMTS_Modem ............................................................................................................................................33
1.4 Problem: When I run the MobiLink software, I get the message “SIM not Found – Check Orientation ...............33
1.5 Problem: Modem cannot read SIM. LED flashing RED....................................................................................33
1.6 Problem: When I run MobiLink software, the Window “searching for network” will be displayed continuously ....34
1.7 Problem: Cannot browse the Web .................................................................................................................34
6 product specification..................................................................................................................................... 38
6.1 technical specification....................................................................................................................................38
6.1.1 Environmental Specifications..................................................................................................................39
7 Safety and regulations .................................................................................................................................. 40
7.1 Wireless Communications ..............................................................................................................................40
Important Notice ...................................................................................................................................................40
7.2 Safety Hazards ..............................................................................................................................................40
7.3 Regulatory Notices ........................................................................................................................................41
7.4 regulatory notices .........................................................................................................................................44
8 Appendix........................................................................................................................................................ 45
9 document control .......................................................................................................................................... 46
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1 GETTING STARTED
In This Section
• Description of Your UMTS Merlin
• The UMTS Package
• System Requirements
• Care of Your UMTS Merlin
• Installing MobiLink on Windows 2000
• Windows 2000 detects your UMTS Merlin
• Installing MobiLink on Windows XP
• Windows XP detects your UMTS Merlin
This section will walk you through how to get started using your UMTS Merlin, including software and driver
installation, inserting the card so Microsoft Windows is able to detect and install the drivers for your UMTS Merlin
and setting up a data session to connect to the Internet.
1.1 YOUR UMTS ACCOUNT
For information about your UMTS account, User Name, Password and Access Point Name, please contact your
UMTS Service Provider
1.2 YOUR UMTS MERLIN
Your UMTS Merlin is a PC card that fits into the PC card slot (Type II, 5V) of most Windows based laptop
computers. The U630 utilizes the UMTS (Universal Mobile Telecommunications System) Network to connect to
the Internet transferring data at rates of 220-320 kbps, and bursts speeds of up to 384kbps. The Merlin U 630
runs on Microsoft Windows 2000 and Microsoft Windows XP.
The MobiLink software will allow you to control and monitor your connection to the UMTS network. It will also
allow you to send and receive SMS (Short Messaging Service), get online help and has an address book
1.3 THE UMTS PACKAGE
Ø Merlin U630 PC Card
Ø SIM (Subscriber Identification Module) -- Depending on Service Provider
Ø MobiLink software on installation CD
Ø Quick Start Guide
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1.4 GETTING STARTED
Before you use your UMTS Merlin, you must first:
1. Have an active UMTS account with a UMTS Service Provider
2. Have a properly configured SIM (Provided by the Service Provider) – facilitates permission to use network
3. Install the MobiLink software, located on the installation CD
4. Insert SIM card into the UMTS Merlin U630 SIM card slot
5. Insert into the PC card slot on your PC for Microsoft Windows to detect and configure the UMTS Merlin
6. Launch MobiLink, create a profile if necessary and select the Connect button
IMPORTANT NOTICES: DO NOT INSERT THE MERLIN INTO THE PC CARD SLOT UNTIL YOU HAVE UNINSTALLED ANY
PREVIOUSLY EXISTING UMTS SOFTWARE FROM YOUR COMPUTER AND INSTALLED THE MOBILINK SOFTWARE.
UNINSTALL INSTRUCTION S IN TROUBLESHOOTING SECTION. SEE WHEN I RUN THE MOBILINK SOFTWARE, I GET THE MESSAGE
“NO CARD DETECTED
1.5 SYSTEM REQUIREMENTS
Ø 133 MHz or faster Pentium- compatible
Ø Windows 2000 or XP (Home and Professional)
Ø 64 MB RAM
Ø 16 MB available hard drive space
Ø CD-ROM drive
Ø Type II, PC CARD slot --- 5V
1.6 CARE OF YOUR MERLIN
Novatel Wireless recommends the following handling guidelines:
Ø Handle with care
Ø Avoid storing your UMTS Merlin in extreme temperatures
Ø Store the card in a dry and clean environment
Ø Avoid spilling any liquid or immersing the card in water
Ø Do not place any labels on the Antenna as this may alter the sensitivity of the antenna
Ø Do no t place any labels on the card or the SIM as this may interfere with the PC card slot/SIM slot when
inserting
Ø Do not force the Merlin into the PC card slot
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Ø Ensure the edges of the SIM are smooth before inserting into SIM slot
Ø Do not force the SIM into the SIM slot
Ø Do not apply force on the top or bottom of the Merlin
Ø When transporting your laptop, remove the Merlin from the PC card slot
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NOTE: TO REMOVE YOUR MERLIN, YOU MUST CLOSE MOBILINK, THE N STOP THE MERLIN USING THE PC
CARD TRAY ICON LOCATED IN THE BOTTOM- RIGHT CORNER OF YOUR PC. CLICK THE ICON AND
SELECT STOP FROM THE DIALOG BOX. ONCE Y OUR CARD HAS BEEN STOPPED, PRESS THE PC CARD EJECT
BUTTON LOCATED ON YOUR PC AND REMOVE THE CARD COMPLETELY FROM THE PC CARD SLOT.
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1.7 INSTALLING MOBILINK
This portion of the guide will instruct you how to install the MobiLink software from the Installation CD
1.7.1 Windows 2000 Installation
1. Insert the installation CD in the CD drive of your PC
2. If the auto-run does not start, double-click on the Autorun.exe on the CD
3. The Welcome to Wireless window will appear as below
4. Choose Windows 2000 and XP
WELCOME TO WIRELESS WINDOW
5. The “Welcome to MobiLink Installation Wizard” window will appear. See Figure 1
FIGURE 1
6. Read the information and click Next
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7. The “License Agreement” window will appear next. See Figure 2
FIGURE 2
8. Read the License Agreement and acknowledge your agreement by selecting “I accept the license agreement”.
Then click Next
9. The “Updating System” window will appear and the software will begin initializing and installing. See Figure 3
FIGURE 3
10. The “MobiLink has been successfully installed” window will appear. See Figure 4
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FIGURE 4
11. Click Finish, this completes the installation. Restart your PC.
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LED
1.7.2 Windows 2000 detects your UMTS Merlin
1. Insert the SIM card into the modem. The SIM card is required to connect to the Network
NOTE: SIM CARD CONTACT POINTS MUST FACE UPWARDS, AND THE ORIENTATION NOTCH MUST BE
POSITIONED AS SHOWN IN THE PICTURE. PLEASE SEE SECTION 1.6 ON SIM CARE AND INSERTION
MODEM CASE (TOP
PCMCIA
2. Insert the modem into the PC card slot of your PC. Windows reads the information from the Modem and installs
ANTENNA
drivers for each function of your UMTS Merlin.
The “Novatel_Wireless Merlin_UMTS_Modem” window will appear momentarily, see Figure 5. Then the “Novatel
Wireless UMTS Modem Parent” window will appear. See Figure 6
FIGURE 5
FIGURE 6
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After the Novatel Wireless Parent driver is installed, a “multifunction device” driver will be installed. Additional drivers
installed, are the Novatel Wireless Modem Primary Port and the Novatel Wireless Secondary Port. See Figure 7, 8, 9, and
10.
FIGURE 7
FIGURE 8
FIGURE 9
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FIGURE 10
Windows has now detected and installed the drivers for your UMTS Merlin. Proceed to Section 2
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1.7.3 Windows XP Installation
1. Insert the installation CD in the CD drive of your PC
2. If the auto-run does not start, double-click on the Autorun.exe on the CD
3. The Welcome to Wireless window will appear as below
WELCOME TO WIRELESS WINDOW
4. Choose Windows 2000 and XP
5. The “Welcome to MobiLink Installation Wizard” window will appear. See Figure 11
FIGURE 11
6. Read the information on the window and click Next
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7. The “License Agreement” window will appear, see Figure 12. Read the License Agreement and acknowledge your
agreement by selecting “I accept the license agreement”. Then click Next
FIGURE 12
8. The “Updating System” window will appear and the software will start initializing and installing. See Figure 13
FIGURE 13
9. The “MobiLink has been successfully installed” window will appear after approximately 30 seconds. See Figure 14
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FIGURE 14
10. Click Finish to complete the installation. Restart your PC
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1.7.4 Windows XP detects your UMTS Merlin
1. Insert the SIM card into the modem. This is only required to connect to the Network
NOTE: SIM CARD CONTACT POINTS MUST FACE UPWARDS, AND THE ORIENTATION NOTCH MUST BE
POSITIONED AS SHOWN IN THE PICTURE. (SEE PICTURE IN SECTION 1.7.2). PLEASE SEE SECTION 1.1.6
ON SIM CARE AND INSERTION
2. Insert the modem into the PC card slot of your PC. Windows reads the information from the Modem and
connects drivers for each function of your UMTS Merlin. You will see a sequence of callouts near the bottom right
of your computer screen, as windows connects all drivers for your UMTS Merlin. See Figure 15 through Figure 21
CALLOUT
FIGURE 15
FIGURE 16
FIGURE 17
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FIGURE 18
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