Novatel Wireless NRM-MG301 Users manual

Merlin for GPRS Tri-band

Revision 1.0

User Manual

For: Windows 98, 2000, ME, NT and XP

Notice: Restricted Proprietary Information

© Copyright Novatel Wireless Technologies Ltd. (2001-2002)

The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd. All rights
reserved. Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless
Technologies Ltd is strictly prohibited. This manual may not, in whole or in part, be copied, reproduced, translated, or
reduced to any electronic or magnetic storage medium without the written consent of a duly authorized officer of Novatel
Wireless T echnologies Lt d.

The information contained in this document is subject to change without notice and should not be construed as a
commitment by Novatel Wireless Technologies Ltd. unless such commitment is expressly given in a covering document.

Novatel Wireless Technologies Ltd makes no warranties, either expressed or implied, regarding this document, its
merchantability, or its fitness, for any particular purpose.

Microsoft

®

, Windows®, Microsoft® Pocket Internet Explorer, Microsoft® Pocket Outlook, and Microsoft® ActiveSync® are
either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other
brand names and product names used in this document are trade names, service marks, trademarks, or registered
trademarks of their respective owners.

Printed and produced in Canada.

Table of Contents

Table of Contents.............. ... .. .................................................1

Getting Started ........................................................................1

Merlin for GPRS Modem Components......................................................1

The PC Card...............................................................................................................1

The SIM Card Slot ......................................................................................................2

The Antenna ...............................................................................................................2

Using the SIM Card ....................................................................................................2

Inserting the SIM Card................................................................................................3

Removing the SIM Card .............................................................................................3

Inserting the Modem into Your Computer...................................................................4

Removing the Modem from Your Computer...............................................................4

Installing the Modem Software ..............................................5

Installing the GPRS Modem Manager Software on Windows 98, 2000, ME,

or XP .........................................................................................................5

Installing the GPRS Modem Manager Software on Windows NT 4.0.......9

Verifying the PC Card COM port........................................................................10

Installing the Modem Drivers..............................................................................12

Configuring the Modem’s Properties and Dial-up Networking on Windows NT 4.0
17

Installing Modem Manager Software on Windows NT 4.0 .................................21

Using Connection Profiles ...................................................25

Using a Single Pre-Defined Connection Profile........................................................25

Using Multiple Pre-Defined Connection Profiles.......................................................25

Creating a User-defined Connection Profile .............................................................26

Creating a GPRS Connection Profile........................................................................27

Creating a GSM Connection Profile..........................................................................30

Using the Modem Manager ..................................................33

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Launching the Modem Manager..............................................................33

Entering Your Account PIN............................................. ..... .... ...............34

Entering a PUK........................................................................................36

Enabling or Disabling the PIN .................................................................37

Changing Your PIN.................................................................................38

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2 Table of Contents

Connecting to the Network.............................................................................................39

Using Multiple Connection Profiles................................................................................40

Disconnecting from the Network....................................................................................41

Quitting the Modem Manager.........................................................................................42

Creating a New Connection Profile................................................................................42

Editing a Connection Profile...........................................................................................43

Deleting a Connection Profile.........................................................................................44

Setting a Connection Profile as Default .........................................................................45

Viewing a Connection Profile’s Properties.....................................................................45

Using the Automatic Network Search Feature...............................................................46

Using the Manual Network Search Feature...................................................................47

Viewing the Network Connection History.... .... ..... ..... ............................ .... ..... ................48

Keeping the Modem Manager Always Visible................................................................48

Hiding the Modem Manager Window.............................................................................49

Collapsing or Expanding the Modem Manager..............................................................49

Viewing New Text (SMS) Messages....................................................................... ..... ..50

Accessing the Modem Manager Online Help.................................................................51

Accessing Novatel Wireless Web Support.....................................................................51

Modem Manager Reference.....................................................................53

Modem Manager Main Window .....................................................................................53

System Tray Icons .........................................................................................................54

Connection Manager Window........................................................................................55

Detailed Status Report Window.....................................................................................55

Modem Properties Window............................................................................................57

About GPRS Modem Manager Window.........................................................................58

GPRS Connection Profile Properties Window ...............................................................59

GSM Connection Profile Properties Window .................................................................61

The Options Window ......................................................................................................62

The Add Connection Wizard..........................................................................................62

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Table of Contents 3

Technical Support....................................................................................63

Technical Support...........................................................................................................63

Safety and Regulatory Notices........................................... ..... ..... ............................ .... ..63

REGULATORY NOTICES ...................................................................................................................63

General..........................................................................................................................................64

Glossary....................................................................................................65

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4 Table of Contents

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Getting Started

This chapter desc rib es the va rio us com po ne nts of th e M er l in for G P RS G2 01 PC
Card modem.

Merlin for GPRS Modem Components

The Merlin fo r GPRS mod em has th ree gene ral comp onents:

• The antenna,

• The PC Card, and

• The SIM card slot.
Figure 1 shows a top view of the modem and indicates the location of the general

components.

LED

Antenna

Modem Face

SIM Card
Slot

SIM Card
Eject Button

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PC Card Modem

Figure 1 Modem Components

The PC Card

The PC Card, shown in Figure 1, contains the modem’s circuitry. When this card
is inserted into your computer’s PC Card slot, the antenna extends outside of the
slot. To prevent damage , you shou ld alwa ys remove the mo dem fro m the PC Car d
slot wheneve r you m ove your comput er.

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2 Getting Started

The SIM Card Slot

You must insert your SIM card into the SIM card slot, shown in Figure 1, in order for your modem
to access your GP RS or GSM network ac count informa tion and connect to the netwo rk. See

“Using the S IM card” on pa g e 2 for more information.

The Antenna

The Merlin for GPRS mod em’s antenna c an be r otated in many directi ons to rece ive the best
signal receptio n. Rotate the antenna u p an d o ut of the way when you i ns ert the modem into yo ur
computer’s PC Card slot. Fold the antenna against the back of the modem for storage, as shown
in Figure 2, once you h ave rem oved it fr om your c omputer.

Figure 2 Storing the Antenna

Using the SIM Card

In order to use your Merl in for GPRS modem, you mus t have a GSM/GPRS netw ork account. Y ou r
network account information is stored on the SIM card, shown in Figure 3.

Orientation
Notch

Figure 3 S IM Ca rd

The SIM (Subscriber Identity Module) card contains a small amount of memory and a processor
to assist in the managemen t of your ac count inform ation.

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SIM Card
Contacts

Getting Started 3

The SIM card uses contact points to connect with the modem. You must take care not to damage
the contact point .

The orientation notch is used as a reference for properly inserting the SIM card into the modem.
Inserting the SI M card inco rrectly wil l prevent the mod em from communica ting with the ne twork.

Inserting the SIM Card

The SIM card is in serted into the SI M Card Slo t, as shown in Figure 4.

Orientation notch

Figure 4 Inserting the SIM Card

Verify that SIM card contacts face downward and that the orientation notch is located at the
outside edge of the mode m.

Removing the SIM Card

Remove the SIM card by sliding the SIM Card Eject Button, located on t he top of th e modem,
shown in Figu re 5.

SIM Eject
Button

SIM Card Slot

Figure 5 Removing the SIM Card

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4 Getting Started

Inserting the Modem into Your Computer

To i nsert your Merl in for GPRS m odem, loc ate the PC Ca rd slot on y our compute r, rotate the
antenna into the upright position, verify that the modem is face up, and insert the front end of the
modem into th e PC Card s lot.

Note:

The PC Card slots must be able to accept Type II PC Cards.

PC

PCMCIA card
slot

Merlin
PC Card modem
with SIM installed

Removing the Modem from Your Computer

To re move the Merl in for GPRS m odem, first click the PC Card tray icon (located in the
bottom-right corner of your desktop) to stop the modem. A message will appear instructing you

that it is now s afe to rem ove your mo dem. Pres s the PC Card slot e ject button and remove the
modem from the PC Card sl ot.

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Installing the Modem Software

Before you can use your Merlin for GPRS PC Card modem, you must first install
the GPRS Modem Manager software. This chapter will guide you through the
installation pr ocedure.

Note:

The installation procedure that you will use depends on the operating system of
your PC.

To i nstall the GP RS Modem Manager s oftware on a Window s 98, 2000, ME, or
XP platform, p lease see the ins tallation p rocedure below.

To install the GPRS Modem Manager software on a Windows NT 4.0 platform,
please see pa ge 9.

Do not insert the modem into your computer until prompted by the Setup
program.

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Installing the GPRS Modem Manager Software on Windows 98, 2000, ME, or XP

Before you begin the installation procedure, verify you have the following items.

• Merlin for GPRS PC Card modem,

• Type II PC Card slot,

• Installation CD for Merlin GPRS PC Card modem,

• Internet browser so ftware (for exampl e Microsoft Int ernet Explorer ® 5),

• GPRS/GSM account with a service provider.

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6 Installing the Modem Software

To install the GPRS Modem Manager software:

1. Insert the Installat ion CD in to the CD d rive of y our comput er. The Installation progra m will
automatically launch, a nd displa y the Welcom e window, shown in Figure 6

.

Figure 6 Welcome window

2. Read the cont ents of the window and c lick Next to continue. The License Agreement
window will be displayed , shown i n Figure 7 .

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Figure 7 License Agreement window

Installing the Modem Software 7

3. Read the Licen se Agreem ent and cl ick I have re ad and agree to the abo ve terms if you
are satisfied w ith the c onditions of the ag reement.

4. Click Next to continue. The Destination Folder window will be displ ayed, as shown in
Figure 8.

Figure 8 Destination Folder

5. Select the desired folder for the Modem Manager software installation. Most users will select
the default directory. If you would like a shortcut to the GPRS Modem Manager placed on
your desktop, select the Place a shortcut on the desktop check box.

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8 Installing the Modem Software

6. Click Next to continue. The Installing window will be displayed, shown in Figure 9. The
Modem Manage r program will be i nstalled in the folder indicated previous ly.

Figure 9 Instal ling wind ow

Once the Modem Manager has been successfully installed, the Installation Complete
window will be displayed , shown i n Figure 1 0.

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Figure 10 Installatio n Complete window

Installing the Modem Software 9

7. Click Finish to exit the installa tion progra m.

Depending on the operating system you are using, you may be prompted to restart your com-

Note:

8. Insert the Merlin for GPRS modem into your computer’s PC Card slot. Windows will display

Windows will install the necessary drivers in order for your Merlin for GPRS modem to connect
to the network.

You can now use the Modem Manager so ftw ar e to c on fi gu re and control yo ur mo de m. To access
the Modem Manag er so ftwa r e, do ub le - cli ck the Modem Manager desktop icon (if you requested
the shortcut b e placed on your desktop), or sel ect Start !!!! Programs !!!! Novatel Wireless !

Merlin GPRS !!!! GP RS Modem Ma nager.

puter in order to complete the installation procedure. Click Yes to restart your computer
immediately. Once your computer has restarted, continue with Step 8.

the Found New Hardware window, shown in Figure 11.

Figure 11 Found New Hardware window

!

!!

Please see Using Connection Profiles on page 25 for further instructions.

Installing the GPRS Modem Manager Software

on Windows NT 4.0

Before you begin the installation procedure, verify you have the following items.

• Windows NT 4.0 (service pack 6). See www.windowsupdates.microsoft.com for updates.

• Merlin for GPRS PC Card modem,

• Type II PC Card slot,

• Internet browser software (for example Microsoft Internet Explorer® 5),

• GPRS/GSM ac count wit h a serv ice provi der.

Microsoft® Windows NT® 4.0 does not support plug and play. Before you can operate the
Merlin for GPRS modem, you must first install a third-party PC card enabling application (e.g.
TouchStone® CardWare™: http://www.touchstone-sc.com/products/products.htm)

Note:

Y ou need to install the PC card-enabling software before you insert the PC Card modem into
your Type II PC card slot. Follow the manufacturer’s instructions for installing the PC card
enabling software. The installation procedure below uses TouchStone® CardWare™ as an
example.

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10 Installing the Modem Software

Before you begin installing the Modem Manager application, you must first install the Merlin for
GPRS modem driver s. You will be required to c omplete the follo wing actions in order to
successfully install the Merlin for GPRS modem drivers:

• Verify the modem’s COM por t,

• Install the modem drivers, and

• Configure the modem’s properties and dial-up networking.

Once you have completed the actions listed above, launch the Merlin for GPRS Modem Manager
Setup procedure, loc a ted on the In stall ation CD. After you have succ ess fu lly install e d th e Me rli n
for GPRS modem dr ivers and M odem Manag er softwar e, you wil l be able to u se your Me rlin for
GPRS modem with your Int ernet applicati ons.

Verifying the PC Card COM port

To verify the PC card COM port:

1. Insert the Merlin f or GPRS mod em into your c omputer ’s Type II PC Card slot .

2. Start your computer and lo g on to W indows NT as “administrator”.

3. Select Start
Figure 12.

Settings

!!!!

Control Panel. The Control Panel will be displa yed, sho wn in

!!!!

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Figure 12 Contro l Panel wind ow

Installing the Modem Software 11

4. Double-clic k the PC Ca rd (PC MCI A) ic on . Th e PC Card (PCMCIA) Dev ic es wi nd ow wi ll be
displayed, shown in Figure 13.

Figure 13 PC Card (PCMCIA) Devices window

5. Select Novatel Wireless Merlin GPRS Modem and click Propertie s. The Modem
Properties window will be displ ayed, shown in Figu re 14.

Figure 14 Modem Propert ies window

6. Record the COM port to which the Merlin GPRS modem is mapped. In t his exam pl e the m odem
is mapped to Com 3.

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12 Installing the Modem Software

7. Click OK. The PC Card (PCMCIA) Devices window will be displayed, shown in Figur e 15.

Figure 15 PC Card (PCMCIA) Devices window

8. Click OK to close the window. You will be returned to t he Control Panel.

Installing the Modem Drivers

To install the Merlin for GPRS modem drivers:

1. Double-clic k the Modems icon fro m the Control Panel, shown in Figure 16.

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Figure 16 Modems icon

Installing the Modem Software 13

The Install New Modem window is display ed, shown in Figur e 17.

Figure 17 Install New Modem window

2. Select the “D on’t detect my modem; I will sele ct it from a list” check box and click Next
to continue. The fo llowing Install New Modem window will be displayed, shown in Figure 18.

Figure 18 Ins tall New M odem windo w (2)

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14 Installing the Modem Software

3. Click the Have Disk button . The Install From Disk dial og box wi ll be displ ayed, s hown in
Figure 19.

Figure 19 Install From Disk dialog box

4. Insert the Novatel GPRS Modem PC Card Installation CD into your computer, and explore
your CD drive (in this exampl e, D:/).

Note:

The Novatel Wireless Setup program may automatically launch during Step 4. You must quit
the Setup program in order to explore the CD.

5. Select Drivers/WinNT4. From the WinNT4 folder, select NwtGprs.inf and click OK to
continue. You will be returned to the Install New Modem shown in Figu re 20.

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Figure 20 Install New Modem window (2)

Installing the Modem Software 15

6. Click Next to continue. The Install New Modem wind ow will be dis played, shown in Fig ure

21.

Figure 21 Ins tall New M odem windo w (3)

7. Ensure that the Se lected ports radio button is selected and the correct COM port, which
you recorded earlie r, is highlighted.

8. Click Next to continue. The Ins tall New Modem window wi ll be displ ayed, sho wn in Figure

22.

Figure 22 Install New Modem Complet e window

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16 Installing the Modem Software

9. Click Finish. The Modems Properties window is displaye d, shown i n Figure 2 3.

Modem
list

Merlin
Modem

Properties

Figure 23 Modems Proper ties window

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Installing the Modem Software 17

Configuring the Modem’s Properties and Dial-up Networking on Windows NT 4.0

To c onfigure the modem ’s properties and dia l-up netwo rking:

1. Select Novatel Wireless Merlin GPRS Modem from the Modem Properties window
modem list and click Properties, shown in Figure 23. The Novatel Wireless Merlin GPRS
Modem Properties window will be displayed, shown in Figure 24.

Figure 24 Modem Propert ies window

2. Ensure that the Ma ximum spee d is set to 57600.

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