Novatel Wireless NRM MC547, NRM MC545 User Manual
©2010 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change
without notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.nvtl.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• Ovation, the Ovation logo, Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MobiLink™ is a trademark of Novatel Wireless.
• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft® Corporation in the United States
and/or other countries.
• Apple® and Mac® are registered trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is a registered trademark of Linus Torvalds in the United States and/or other countries.
• microSDHC, SD Card, and the SD logo are trademarks of SD-3C LLC.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
FCC ID: NBZNRM-MC547
IC: 3229A-MC547
FCC ID: NBZNRM-MC545
IC: 3229A-MC545
PN: 90026247_R1_DraftI_08Nov2010
Please visit www.novatelwireless.com for the latest information about your device.
Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED States (MC545 / MC547) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Caring for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using Ovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Device for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Insert the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Properly Insert the Device in Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install the MobiLink Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
After Installation is Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connect To and Disconnect From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using a microSDHC™ Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
microSDHC Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Inserting and Removing a microSDHC Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Saving Files to microSDHC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 20
Product Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Federal Communications Commission Notice (FCC – United States) . . . . . . . . . . . . . . . . . . 24
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Limited Warranty and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
1
Getting Started
Welcome
Product Overview
Components
Caring for Your Device
Welcome
Congratulations on your purchase of the Novatel Wireless Ovation™ MC545/MC547 HSPA+ DualCarrier High-Speed Data Modem! Please review this manual before installing the MobiLink software
and drivers, and before using the device for the rst time.
Product Overview
Package Contents
The Novatel Wireless Ovation MC545/MC547 modem package includes:
• Ovation modem
• Quick Start Guide
• MobiLink Software (included on the device; no CD required)
• MobiLink User Guide (on device)
System Requirements
• Supported operating systems
• Windows® XP (Service Pack 2 or higher), Vista, 7
• Mac OS® X v10.4.x Tiger, v10.5.x Leopard, v10.6.x Snow Leopard and later
• Linux® (v2.6 and later) Visit www.novatelwireless.com for more information.
• USB port: USB 1.1 supported; USB 2.0 high speed recommended
• Hard Drive: minimum 100 MB available
• Memory: 64 MB RAM
• Internet browser software: i.e., Microsoft Internet Explorer v6.0 or higher, Firefox, Safari,
Opera, Chrome
2
Components
LED indicator: Indicates the device is working correctly or needs attention; also indicates
data transmission. [See LED States (MC545 / MC547) (page 4).]
Hinged USB connector: Allows the USB connector to open and close.
SIM card slot: (On the back of the device, under the removable plastic panel.) Holds the SIM
card from your network operator.
microSDHC slot: (On the back of the device, under the removable plastic panel.) When a
microSDHC card is inserted, this feature enables you to store les on the device and transfer
les to another device or computer.
3
LED States (MC545 / MC547)
Ovation’s LED indicates the status of the current connection.
LED Color Device Status LED Status Description
No Light
Red
Yellow
Blue
Green
No Power,
or Incorrect
Angle
Initializing, or
Error
Searching for
service
Connected, or
Dual-Carrier
HSPA+
HSPA+, 3G, or
2G
The device is powered o
The device bend angle is too narrow or too wide;
return the device to its original position
Short solid:
Long solid:
Flashing:
Flashing: Searching for service
Solid:
Flashing:
Solid: Connected to a network using HSPA+, 3G, or 2G
Normal startup, changes to yellow very quickly
Device error, restart the device
SIM card error
Connected to a network using Dual-Carrier HSPA+
Network found (all networks)
Blue/Red
Error Alternating: Device error, contact support
4
Caring for Your Device
Like any electronic device, the modem must be handled with care to ensure reliable operation.
Novatel Wireless recommends the following guidelines:
• Do not apply adhesive labels to the device; they might cause the device to potentially
overheat and they might alter the performance of the antenna.
• The USB connector should plug easily into your computer’s standard Type A USB port. Do not
force the device into a port, as doing so might damage the connector.
• Protect the device from liquids, dust, and excessive heat.
• Store the device in a safe place when not in use.
• Do not force the SIM card into the SIM card slot.
5
2
Using Ovation
Using the Device for the First Time
Accessing the User Guides
Using a microSDHC™ Card
Using the Device for the First Time
IMPORTANT Do not insert the device into a USB hub, as it might not provide sufficient power.
Insert the SIM Card
IMPORTANT To use Ovation MC545/MC547, you must have an account with a network
operator.
If your device was not pre-activated, your device might require account activation. If so, your
network operator should have provided activation instructions. If your account needs to be
activated and instructions were not provided, contact your network operator for complete
instructions. [See Activation
Before your rst use, you must install the SIM card supplied by your network operator.
Remove the cover from the back of the device by inserting a ngernail under the end of the
cover closest to the USB connector and pulling toward you.
(page 10).]
Slide the SIM card holder toward the USB connector to release the spring-loaded catch.
Lift the SIM card holder up with a ngernail.
7
Insert the SIM card so the metal contacts on the card face the metal contacts inside the
device. The cut corner on the card goes in last.
Push the inserted SIM card in the SIM card holder down and then slide it back toward the
spring until both sides of the SIM card holder catch.
Replace the cover.
Properly Insert the Device in Your Computer
To properly insert the device
Gently ip open the USB connector. Hold the device along the side edges and gently insert the
device into your computer’s Type A USB port. The device should t easily into the port. Do not
force the device into the port as this might damage both the device and the port.
NOTE If you have difficulty inserting the device into your computer’s USB port, verify that you are inserting
the device in the correct orientation and you are using a Type A USB port.
8
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