Novatel Wireless GSM5218 User Guide

AT 3000 Series

User Guide

GSM5218UG001

Version:1.00

01 March, 2011

General

From time to time, Enfora, in its sole discretion, may make available for download on its website (www.enfora.com), or may transmit via mail or email, updates or upgrades to, or new releases of, the firmware, software or documentation for its products (collectively, 'New Materials'). Use of such New Materials is subject to the terms and conditions set forth below, and may be subject to additional terms and conditions as set forth in Enfora's Technical Support Policy (posted on its website) and/or any written agreement between the user and Enfora.

All New Materials are provided AS IS. Enfora makes no warranty or representation with respect to the merchantability, suitability, functionality, accuracy or completeness of any such New Materials. The user of such New Materials assumes all risk (known or unknown) of such use. Enfora reserves all rights in such New Materials. The user shall have only a revocable and limited license to use such New Materials in connection with the products for which they are intended. Distribution or modification of any New Materials without Enfora's consent is strictly prohibited.

IN NO EVENT WILL ENFORA BE RESPONSIBLE FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES AS A RESULT OF THE USE OF ANY NEW MATERIALS. ENFORA'S MAXIMUM LIABILITY FOR ANY CLAIM BASED ON THE NEW MATERIALS SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50).

© 2011 Enfora, Inc. All rights reserved. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), or for any purpose, without the express written permission of Enfora, Inc.

Enfora and the Enfora logo are either registered trademarks or trademarks of Enfora, Inc. in the United States.

251 Renner Pkwy

Richardson, TX 75080 USA

Phone: (972) 633-4400

Fax: (972) 633-4444

Email: info@enfora.com

www.enfora.com

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Warranty Information

[Revised: 11/11/2010]

This warranty applies to (a) products sold directly by Enfora, unless a different warranty is specified in a written agreement between Enfora and the purchaser; and (b) products sold to end users through a distributor authorized by Enfora, but only where the authorized distributor does not provide a separate warranty on such products, and Enfora has agreed to provide this warranty to such end users. If you purchased the product from an authorized distributor, please check whether this warranty from Enfora, or a separate warranty from the distributor, applies to your purchase. This warranty does not apply to any (i) accessories or batteries for the products; or (ii) demonstration samples or prototypes of the products. Unless otherwise provided in a written agreement between Enfora and the purchaser, all such accessories, batteries, samples or prototypes are provided by Enfora AS IS without any warranty of any kind.

Enfora warrants to the original purchaser of the product from Enfora or its authorized distributor (as applicable) that, for a period of one (1) year from the date of shipment of the product from Enfora, the product hardware will be substantially free from defects in material or workmanship under normal operation, and the product firmware will perform substantially in accordance with the product documentation provided by Enfora. Enfora does not warrant that (a) the product hardware or firmware will meet the purchaser's requirements; (b) the operation of the product hardware or firmware will be uninterrupted or error-free; or (c) the product, when integrated in, or combined with, other products or software not supplied by Enfora, will continue to perform substantially in accordance with the product documentation. This limited warranty is for the benefit of the original purchaser, and is not transferable.

During the warranty period, Enfora, at its expense and in its sole discretion, will repair the product, or replace the product with a corresponding or equivalent product, if it is determined to have a covered defect, provided that the purchaser first notifies Enfora (directly or through its authorized distributor from which the product was purchased) of any such defect, furnishes Enfora with a proof of purchase (if required), requests and obtains a return merchandize authorization (RMA) number from Enfora, and returns the product under that RMA to Enfora (or, at Enfora's option, to its authorized distributor), with the shipping charges being prepaid by purchaser.If, upon reasonable examination of the returned product, Enfora does not substantiate the defect claimed by purchaser, or determines that the defect is not covered under this limited warranty, Enfora will not be required to repair or replace the product, but may instead reship the product to the purchaser (or, at Enfora's option, to its authorized distributor where the product can be made available to purchaser), in which case the purchaser shall be responsible for paying Enfora's cost for reshipping the product to purchaser (or to Enfora's authorized distributor), and Enfora's usual charges for unpacking, testing, and repacking the product for reshipment to purchaser (or to Enfora's authorized distributor). Purchaser shall bear the risk of loss or damage in transit to any product returned by purchaser to Enfora, or any returned product not found to be defective or covered under this warranty, and reshipped by Enfora to purchaser (or to Enfora's authorized distributor). In the event Enfora repairs or

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replaces a defective product covered by this limited warranty, the repaired or replacement product will be covered under this limited warranty for the remainder of the original warranty period on the defective product, or a period of ninety (90) days, whichever is longer. If Enfora is unable to repair or replace a defective product covered by this limited warranty, Enfora will provide to purchaser a credit or a refund (at Enfora's option) of the original purchase price (excluding taxes and shipping charges). Any returned and replaced product, or any product for which Enfora has furnished a credit or a refund, becomes the property of Enfora.

Enfora shall not have any obligation to provide any firmware bug fixes, upgrades or new releases except as may be necessary to correct any covered defect of which purchaser notifies Enfora in writing during the warranty period. Enfora, from time to time and in its sole discretion, may make available for download on its website (www.enfora.com), or may provide via email, certain firmware bug fixes, upgrades or new releases for the product. Download and use of any such bug fixes, upgrades or new releases is subject to all of the applicable terms and conditions of Enfora's technical support policy as posted and updated on its website. Enfora shall have no obligation under this limited warranty for (a) normal wear and tear; (b) the cost of procurement of substitute products; or (c) any defect that is (i) discovered by purchaser during the warranty period but for which purchaser does not request an RMA number from Enfora, as required above, until after the end of the warranty period, (ii) caused by any accident, misuse, abuse, improper installation, handling or testing, or unauthorized repair or modification of the product, (iii) caused by use of any materials not supplied by Enfora, or by use of the product other than in accordance with its documentation, or (iv) the result of electrostatic discharge, electrical surge, fire, flood or similar causes. The purchaser (or its customers, as applicable) shall be solely responsible for the proper configuration, testing and verification of the Enfora product prior to deployment in the field, and for ensuring that any end user product or system into which the Enfora product is integrated or incorporated operates as intended and meets the requirements of purchaser (or its customers). Enfora shall have no responsibility whatsoever for the integration, configuration, testing, verification, installation, upgrade, support or maintenance of any such end user product or system, or for any liabilities, damages, costs or expenses associated therewith.

ENFORA'S SOLE RESPONSIBILITY AND PURCHASER'S SOLE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE FOR ENFORA TO REPAIR OR REPLACE THE PRODUCT (OR IF REPAIR OR REPLACEMENT IS NOT POSSIBLE, PROVIDE A CREDIT OR REFUND OF THE PURCHASE PRICE) AS PROVIDED ABOVE. ENFORA EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY, SATISFACTORY PERFORMANCE AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ENFORA BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OR INTERRUPTION OF USE, DATA, REVENUES OR PROFITS) RESULTING FROM A BREACH OF THIS WARRANTY OR BASED ON ANY OTHER LEGAL THEORY, EVEN IF ENFORA HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.

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Some jurisdictions may require a longer warranty period than specified above and, accordingly, for products sold in those jurisdictions the applicable warranty period shall be extended as required under the laws of those jurisdictions. Furthermore, some jurisdictions may not allow the disclaimer of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above disclaimer, limitation or exclusion may not apply to products sold in those jurisdictions. This limited warranty gives the purchaser specific legal rights and the purchaser may have other legal rights that vary from jurisdiction to jurisdiction. This limited warranty shall be governed by the laws of the State of Texas, United States of America, without regard to conflict of laws principles. This limited warranty shall not be governed in any respect by the United Nations Convention on Contracts for the International Sale of Goods.

Regulatory Compliance

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits pursuant to Part 15 Subpart B, Part 22, and Part 24 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not used in accordance with instructions, can cause harmful radiation to radio communication. However, there is no guarantee that interference will not occur in a particular installation.

FCC RF EXPOSURE

Your Spider AT 3000 series device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emissions limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. These guidelines are based on the safety standards previously set by the U.S. and international standards bodies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless RF devices, such as the Spider AT 4000, employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. SAR values at or below that limit are considered safe for the general public.

The Spider AT 3000 series conforms with the RF exposure requirements for portable devices in accordance with FCC Part 2.1093.

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The Spider AT 3000 series transmitter is configured with a less than 10% transmission duty factor, for GPRS Multislot class 8 operation, and is excluded from routine RF exposure evaluation in accordance with FCC Mobile and Portable Device RF Exposure Procedures and Equipment Authorization Policies, KDB447498 D01, V04.

Canadian Compliance (Industry Canada)

IC ID: 4160A-GSM5218 MODEL NUMBER: GSM5218

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

L'émetteur de la série Spider AT 3000 est configuré avec un facteur de devoir de transmission de 10 %, pour l'opération de classe 8 GPRS Multislot, au moins et est exclu de l'évaluation de l'exposition RF conformément aux exigences de RSS-102 article 2.5 de la routine.

R&TTE Directive (CE)

The Spider AT 3000 series modem has been fully tested and complies with all applicable requirements of EN301 489-1, EN301 489-7 and EN60950-1. Compliance to EN301 511 has been demonstrated by testing on both the GSM5218 and the integrated LPP0208 module

ROHS COMPLIANCE

The Spider AT 3000 series complies with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive (2002/95/EC), effective since July 1,

2006.

DISCLAIMER

The information and instructions contained within this publication comply with all applicable FCC, GCF, PTCRB, R&TTE, IMEI and other applicable codes that are in effect at the time of publication. Enfora disclaims all responsibility for any act or omissions, or for breach of law, code or regulation, including local or state codes, performed by a third party. Enfora strongly recommends that all installations, hookups,

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transmissions, etc., be performed by persons who are experienced in the fields of radio frequency technologies. Enfora acknowledges that the installation, setup and transmission guidelines contained within this publication are guidelines, and that each installation may have variables outside of the guidelines contained herein. Said variables must be taken into consideration when installing or using the product, and Enfora shall not be responsible for installations or transmissions that fall outside of the parameters set forth in this publication.

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Table of Contents

1 Introduction 1

1.1 Reference Documents 2

2 Physical Description 3

2.1 Overview 3

2.1 Controls and Indicators 5

2.1 Dimensions 6

2.1 Environmental Specification 8

2.2 Temperature 8

Spider AT 3000 and Spider AT3001 8

Spider AT 3010 and Spider AT3011 8

2.1 Water Resistance 9

2.1 Radio Performance Specifications 10

2.1 GSM/GPRS Compliance Specifications 11

2.1 Battery Specifications 12

2.1 Intrinsic Safety Specification 13

2.1 GPS Functionality 14

3 Initial Setup 15

3.1 Configure the Device 17

3.1 Configure the Spider AT 3000 series Manually using the Device Configuration Utility 18

3.1 Provision the Spider AT 3000 Series Using the Provisioner 19

4 Mounting the Unit 20

4.1 Hardware Needed To Mount the Device 21

4.1 Selection of Mounting Locations 22

4.1 Pre-Drilling of Mounting Holes 23

4.1 Mounting the Device 24

4.1 Alternate Mounting of the Device 25

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4.1 Mounting Bracket 26

4.1 Attaching the Bracket Using Tape 27

4.1 Attaching the Bracket Using Screws 28

5 Replacing the Battery 29

5.1 Disconnect the Battery 30

5.1 Connect the Battery 31

6 Powering Up and Down 32

7 Device Operation 33

7.1 Power Management 33

7.1 Position Reporting 34

7.1 Report Exceptions 35

7.1 Over the Air Configuration 36

7 Software Upgrade 37

7.1 Over the Air Upgrade 37

7.1 USB Upgrade 38

8 USB Driver Installation 39

8.1 Connect the Spider AT 3000 to a USB Port 39

8.2 Install the USBDrivers 39

9 SIM Card Installation 56

9.1 SIMCard Holder 56

9.2 SIM Card Installation 56

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Table of Figures

Figure: 1 - Spider AT 3010 Circuit Board and Battery Pack 3

Figure: 2 - Top View of Spider AT3000 Series 4

Figure: 3 - Bottom View of Spider AT 3000 Series 4

Figure: 4 - Spider AT 3000 Dimensions 7

Figure: 5 - Internal View of Spider AT 3010 with Circuit Board and Battery Pack 15

Figure: 6 - Spider AT 3000 and Mounting Hardware 21

Figure: 7 - Spider AT 3000 Screw Hole 23

Figure: 8 - Spider AT 3000 and Mounting Hardware 24

Figure: 9 - Mounting – Cable Ties 25

Figure: 10 - Mounting Bracket BRK5002 – Bottom 26

Figure: 11 - Mounting Bracket BRK5002 – Top 26

Figure: 12 - Open Unit 30

Figure: 13 - Insert New Battery 31

Figure: 14 - LED Indicator and Power Switch 32

Figure: 15 - Found New Hardware Wizard Window 40

Figure: 16 - Hardware Wizard – Install from specific location 41

Figure: 17 - Hardware Wizard – Search for best driver 42

Figure: 18 - Hardware Wizard – Install Progress 43

Figure: 19 - Hardware Wizard – Completing 44

Figure: 20 - Hardware Wizard – Install from specific location 45

Figure: 21 - Hardware Wizard – Install from List 46

Figure: 22 - Hardware Wizard – Search for best driver 47

Figure: 23 - Hardware Wizard – Windows Logo testing 48

Figure: 24 - Hardware Wizard – Installation Progress 49

Figure: 25 - Hardware Wizard – Installation Complete 50

Figure: 26 - Hardware Wizard – New Hardware 51

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Figure: 27 - Hardware Wizard – Install from List 52

Figure: 28 - Hardware Wizard – Search for best driver 53

Figure: 29 - Hardware Wizard – Windows Logo testing 54

Figure: 30 - Hardware Wizard – Installation Complete 55

Figure: 31 - Spider AT 3000 SIM Holder 56

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Table of Tables

Table: 1 - Radio Performance Specifications 10

Table: 2 - GSM GPRS Compliance Specifications 11

Table: 3 - GPS Functionality 14

Table: 4 - Pilot Hole Diameter for Self Tapping Screws 28

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1 Introduction

An extension to the Enfora Spider® family of integrated asset management solutions, the Spider AT 3000 series are certified quad-band integrated platform that provides GSM/GPRS/GPS functionality for mobile asset monitoring. The Spider AT 3000 for long life reporting, Spider AT 3001 for long life reporting in Intrinsic Safety environments, Spider AT 3010 for more frequent reporting, and Spider AT 3011 for more frequent reporting in Intrinsic Safety environments.

The Spider AT 3000 series has the following features:

l Fully Integrated - no need for external antenna or power source l Wireless Connection Reliability l Superior GPS Sensitivity & Geofencing l Simplified Over the Air Configuration & Provisioning

The Spider AT 3000 series are based on Enfora’s innovative Enabler III Low Power Platform, with a built-in programmable software environment.

Designed for the intelligent monitoring of non-powered mobile and fixed assets the Spider AT 3000 is easily installed and managed.

The Spider AT 3000 series can be provisioned through the Enfora CMS and configured to optimize:

l Motion detection l Location monitoring l Reporting geofence settings

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1.1 Reference Documents

The following Enfora documents may be necessary to configure the Spider AT 3000 series:

l CMS User Guide l Provisioner User Guide l Provisioner Quick Start Guide l Device Configuration Utility User Guide

The following instructions and information relate to all Spider AT 3000 series products, however for clarity, only the Spider AT 3000 product will be referenced.

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2 Physical Description

2.1 Overview

The Spider AT 3000 series is a quad-band integrated platform. Inside the gray plastic case is an Enfora Enabler LPP0208 modem, USB connector, SIM holder and battery connector for the attached battery. See

2.1 "Overview" .

Figure: 1 - Spider AT 3010 Circuit Board and Battery Pack

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Figure: 2 - Top View of Spider AT3000 Series

Figure: 3 - Bottom View of Spider AT 3000 Series

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2.1 Controls and Indicators

The button on the underside of the Spider AT 3000 functions as both the power switch and the activation switch.

To deactivate the Spider AT 3000, press and hold the power switch, located on the underside of the unit, for three to five seconds. The LED will become solid red then go off. When the light is off, the unit is deactivated.

When you are ready to activate the Spider AT 3000, press and hold the power switch for three to five seconds until you see a blinking light. The LED will blink 12 times within a 3 second period if the battery voltage is in its highest range. If the battery is within its normal voltage range, the LED will blink on for one second, off for one second, then on for one second. The LED will then go off. When the light is off, the unit is activated.

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2.1 Dimensions

The measurements of the Spider AT 3000 and 3001 are:

l Length 170 mm l Width 69 mm l Height 21 mmSee "Dimensions" on page 6 l Weight (with battery) 207 grams l Weight (without battery) 150 grams

The measurements of the Spider AT 3010 and 3011 are:

l Length 170 mm l Width 69 mm l Height 21 mm l Weight (with battery) 198 grams l Weight (without battery) 150 grams

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Figure: 4 - Spider AT 3000 Dimensions

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2.1 Environmental Specification

2.2 Temperature

Spider AT 3000 and Spider AT3001

Compliant -20°C to 60°C

Operating -30°C to 85°C

Storage -40°C to 85°C

Spider AT 3010 and Spider AT3011

Compliant -20°C to 60°C

Operating -40°C to 60°C

Storage -40°C to 70°C

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2.1 Water Resistance

The Spider AT 3000 series is an ingress resistant device, pursuant to the IP-66 and IP-68 ratings. This rating specifies that the device is fully protected against dust, and can be immersed in water.