Novatel Wireless GSM2374 User Manual

MT 3000

User Guide

GSM2374UG001

Version:1.00

23 February, 2011

General

TERMS OF USE OF NEW MATERIALS - PLEASE READ CAREFULLY

From time to time, Enfora, in its sole discretion, may make available for download on its website
(www.enfora.com), or may transmit via mail or email, updates or upgrades to, or new releases of, the
firmware, software or documentation for its products (collectively, 'New Materials'). Use of such New
Materials is subject to the terms and conditions set forth below, and may be subject to additional terms
and conditions as set forth in Enfora's Technical Support Policy (posted on its website) and/or any written
agreement between the user and Enfora.

All New Materials are provided AS IS. Enfora makes no warranty or representation with respect to the
merchantability, suitability, functionality, accuracy or completeness of any such New Materials. The user of
such New Materials assumes all risk (known or unknown) of such use. Enfora reserves all rights in such
New Materials. The user shall have only a revocable and limited license to use such New Materials in
connection with the products for which they are intended. Distribution or modification of any New
Materials without Enfora's consent is strictly prohibited.

IN NO EVENT WILL ENFORA BE RESPONSIBLE FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR
SPECIAL DAMAGES AS A RESULT OF THE USE OF ANY NEW MATERIALS. ENFORA'S MAXIMUM LIABILITY
FOR ANY CLAIM BASED ON THE NEW MATERIALS SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50).

Copyright

© 2011 Enfora, Inc. All rights reserved. Complying with all applicable copyright laws is the responsibility of
the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored
in or introduced into a retrieval system, or transmitted in any form or by any means (electronic,
mechanical, photocopying, recording or otherwise), or for any purpose, without the express written
permission of Enfora, Inc.

Enfora and the Enfora logo are either registered trademarks or trademarks of Enfora, Inc. in the United
States.

251 Renner Pkwy

Richardson, TX 75080 USA

Phone: [phone]

Fax: [phone]

Email: [e-mail]

www.enfora.com

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Warranty Information

[Revised: 11/11/2010]

This warranty applies to (a) products sold directly by Enfora, unless a different warranty is specified in a
written agreement between Enfora and the purchaser; and (b) products sold to end users through a
distributor authorized by Enfora, but only where the authorized distributor does not provide a separate
warranty on such products, and Enfora has agreed to provide this warranty to such end users. If you
purchased the product from an authorized distributor, please check whether this warranty from Enfora, or
a separate warranty from the distributor, applies to your purchase. This warranty does not apply to any (i)
accessories or batteries for the products; or (ii) demonstration samples or prototypes of the products.
Unless otherwise provided in a written agreement between Enfora and the purchaser, all such accessories,
batteries, samples or prototypes are provided by Enfora AS IS without any warranty of any kind.

Enfora warrants to the original purchaser of the product from Enfora or its authorized distributor (as
applicable) that, for a period of one (1) year from the date of shipment of the product from Enfora, the
product hardware will be substantially free from defects in material or workmanship under normal
operation, and the product firmware will perform substantially in accordance with the product
documentation provided by Enfora. Enfora does not warrant that (a) the product hardware or firmware
will meet the purchaser's requirements; (b) the operation of the product hardware or firmware will be
uninterrupted or error-free; or (c) the product, when integrated in, or combined with, other products or
software not supplied by Enfora, will continue to perform substantially in accordance with the product
documentation. This limited warranty is for the benefit of the original purchaser, and is not transferable.

During the warranty period, Enfora, at its expense and in its sole discretion, will repair the product, or
replace the product with a corresponding or equivalent product, if it is determined to have a covered
defect, provided that the purchaser first notifies Enfora (directly or through its authorized distributor from
which the product was purchased) of any such defect, furnishes Enfora with a proof of purchase (if
required), requests and obtains a return merchandize authorization (RMA) number from Enfora, and
returns the product under that RMA to Enfora (or, at Enfora's option, to its authorized distributor), with the
shipping charges being prepaid by purchaser.If, upon reasonable examination of the returned product,
Enfora does not substantiate the defect claimed by purchaser, or determines that the defect is not covered
under this limited warranty, Enfora will not be required to repair or replace the product, but may instead
reship the product to the purchaser (or, at Enfora's option, to its authorized distributor where the product
can be made available to purchaser), in which case the purchaser shall be responsible for paying Enfora's
cost for reshipping the product to purchaser (or to Enfora's authorized distributor), and Enfora's usual
charges for unpacking, testing, and repacking the product for reshipment to purchaser (or to Enfora's
authorized distributor). Purchaser shall bear the risk of loss or damage in transit to any product returned
by purchaser to Enfora, or any returned product not found to be defective or covered under this warranty,
and reshipped by Enfora to purchaser (or to Enfora's authorized distributor). In the event Enfora repairs or

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replaces a defective product covered by this limited warranty, the repaired or replacement product will be
covered under this limited warranty for the remainder of the original warranty period on the defective
product, or a period of ninety (90) days, whichever is longer. If Enfora is unable to repair or replace a
defective product covered by this limited warranty, Enfora will provide to purchaser a credit or a refund
(at Enfora's option) of the original purchase price (excluding taxes and shipping charges). Any returned and
replaced product, or any product for which Enfora has furnished a credit or a refund, becomes the
property of Enfora.

Enfora shall not have any obligation to provide any firmware bug fixes, upgrades or new releases except as
may be necessary to correct any covered defect of which purchaser notifies Enfora in writing during the
warranty period. Enfora, from time to time and in its sole discretion, may make available for download on
its website (www.enfora.com), or may provide via email, certain firmware bug fixes, upgrades or new
releases for the product. Download and use of any such bug fixes, upgrades or new releases is subject to all
of the applicable terms and conditions of Enfora's technical support policy as posted and updated on its
website. Enfora shall have no obligation under this limited warranty for (a) normal wear and tear; (b) the
cost of procurement of substitute products; or (c) any defect that is (i) discovered by purchaser during the
warranty period but for which purchaser does not request an RMA number from Enfora, as required
above, until after the end of the warranty period, (ii) caused by any accident, misuse, abuse, improper
installation, handling or testing, or unauthorized repair or modification of the product, (iii) caused by use of
any materials not supplied by Enfora, or by use of the product other than in accordance with its
documentation, or (iv) the result of electrostatic discharge, electrical surge, fire, flood or similar causes.
The purchaser (or its customers, as applicable) shall be solely responsible for the proper configuration,
testing and verification of the Enfora product prior to deployment in the field, and for ensuring that any
end user product or system into which the Enfora product is integrated or incorporated operates as
intended and meets the requirements of purchaser (or its customers). Enfora shall have no responsibility
whatsoever for the integration, configuration, testing, verification, installation, upgrade, support or
maintenance of any such end user product or system, or for any liabilities, damages, costs or expenses
associated therewith.

ENFORA'S SOLE RESPONSIBILITY AND PURCHASER'S SOLE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE FOR ENFORA TO REPAIR OR REPLACE THE PRODUCT (OR IF REPAIR OR REPLACEMENT IS NOT
POSSIBLE, PROVIDE A CREDIT OR REFUND OF THE PURCHASE PRICE) AS PROVIDED ABOVE. ENFORA
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY,
SATISFACTORY PERFORMANCE AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ENFORA
BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING WITHOUT LIMITATION LOSS OR INTERRUPTION OF USE, DATA, REVENUES OR PROFITS)
RESULTING FROM A BREACH OF THIS WARRANTY OR BASED ON ANY OTHER LEGAL THEORY, EVEN IF
ENFORA HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.

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Some jurisdictions may require a longer warranty period than specified above and, accordingly, for
products sold in those jurisdictions the applicable warranty period shall be extended as required under the
laws of those jurisdictions. Furthermore, some jurisdictions may not allow the disclaimer of implied
warranties or the exclusion or limitation of incidental or consequential damages, so the above disclaimer,
limitation or exclusion may not apply to products sold in those jurisdictions. This limited warranty gives the
purchaser specific legal rights and the purchaser may have other legal rights that vary from jurisdiction to
jurisdiction. This limited warranty shall be governed by the laws of the State of Texas, United States of
America, without regard to conflict of laws principles. This limited warranty shall not be governed in any
respect by the United Nations Convention on Contracts for the International Sale of Goods.

Regulatory Compliance

FCC

FCC ID: MIVGSM2374

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits pursuant to Part 15 Subpart B, Part 22,
and Part 24 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in an appropriate installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not used in accordance with instructions, can cause harmful radiation to radio
communication. However, there is no guarantee that interference will not occur in a particular installation.

FCC RF EXPOSURE

Your MT 3000 is a radio transmitter and receiver. It is designed and manufactured not to exceed the
emissions limits for exposure to radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. These guidelines are based on the safety
standards previously set by the U.S. and international standards bodies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless RF devices, such as the MT 3000, employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. SAR values at or
below that limit are considered safe for the general public.

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The MT 3000 conforms with the RF exposure requirements for portable devices in accordance with FCC
Part 2.1093.

The MT 3000 transmitter is configured with a 10% transmission duty factor, for GPRS Multislot class 2
operation, and is excluded from routine RF exposure evaluation in accordance with FCC Mobile and
Portable Device RF Exposure Procedures and Equipment Authorization Policies, KDB447498 D01, V04.

Canadian Compliance (Industry Canada)

IC ID: 4160A-GSM2374 MODEL NUMBER: GSM2374

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.

The MT 3000 transmitter is configured with a 10% transmission duty factor, for GPRS Multislot class 2
operation, and is excluded from routine RF exposure evaluation in accordance with the requirements of
RSS-102 section 2.5.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.

L'émetteur de 3000 MT est configuré avec un facteur d'obligation de transmission de 10 %, pour GPRS
Multislot opération de classe 2 et est exclu de l'évaluation de l'exposition RF conformément aux exigences
du CNR-102 article 2.5 de la routine.

ROHS COMPLIANCE

The MT 3000 complies with the European Union Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment ([RoHS) Directive (2002/95/EC), effective since July 1, 2006..

DISCLAIMER

The information and instructions contained within this publication comply with all applicable FCC, GCF,
PTCRB, R&TTE, IMEI and other applicable codes that are in effect at the time of publication. Enfora
disclaims all responsibility for any act or omissions, or for breach of law, code or regulation, including local
or state codes, performed by a third party. Enfora strongly recommends that all installations, hookups,

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transmissions, etc., be performed by persons who are experienced in the fields of radio frequency
technologies. Enfora acknowledges that the installation, setup and transmission guidelines contained within
this publication are guidelines, and that each installation may have variables outside of the guidelines
contained herein. Said variables must be taken into consideration when installing or using the product, and
Enfora shall not be responsible for installations or transmissions that fall outside of the parameters set
forth in this publication.

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Table of Contents

1 Introduction 1

1.1 Objective 1

1.2 References 2

1.3 On-Board Diagnostics Overview 2

2 Overview 4

2.1 Description 4

MT 3000 Panel Illustrations 4

2.2 Barcode Label 5

2.3 Connector & LEDs 5

2.4 Accelerometer 6

2.5 GSM Radio 6

2.6 Packet Data 7

2.7 GPS Functionality 7

3 Hardware Features 8

3.1 Opening The Device 8

3.2 Closing the Device 13

3.3 SIM Card Access 14

3.4 Power 15

3.5 Micro USB 15

4 Software Features 17

AT Commands Over SMS 17

Store/Transmit Event Data 17

Synchronize RTC Time with GPS Time 17

4.1 New Event Reporting 17

Vehicle Identification Number (VIN) 17

Excessive Engine Speed (RPM) 18

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Vehicle Speed 18

Vehicle Battery Voltage (Low Battery Warning) 18

Check Engine Light (MIL Alert) 19

Trip Odometer Reporting 19

Idle Time Reporting 19

Low Fuel Alert 19

Rapid Acceleration 19

Sudden Deceleration (Harsh Braking) 20

Motion Detection 20

OBDII Basic Event Data 20

5 Installation 21

5.1 Inserting the SIM 21

5.2 Device Installation 22

5.3 Accelerometer Calibration 23

6 Network Test Procedure 24

6.1 Configuration 24

6.2 Equipment Needed 24

6.3 Configure the Computer and Verify Correct Communications 24

Configure the Device to Communicate with the Enfora Server 24

6.4 Verifying Server Connectivity 30

6.5 Verify GPS Operation 33

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Table of Figures

Figure: 1 - N4A System Overview 1

Figure: 2 - Front Right View 4

Figure: 3 - Bottom Left View 4

Figure: 4 - MT 3000 Label 5

Figure: 5 - MT 3000 Connector and LEDs 5

Figure: 6 - MT 3000 Opening Toolkit 8

Figure: 7 - MT 3000 9

Figure: 8 - Lever inserted into MT 3000 lid gap 9

Figure: 9 - MT 3000 with Lid unsnapped 10

Figure: 10 - MT 3000 on the Opener Base 11

Figure: 11 - Lid pulled away from the MT 3000 12

Figure: 12 - MT 3000 with Lid completely removed 12

Figure: 13 - MT 3000 without Lid 13

Figure: 14 - Replacing the MT 3000 Lid 14

Figure: 15 - Internal SIM Holder 15

Figure: 16 - Micro USB Cable 16

Figure: 17 - Internal SIM Holder 21

Figure: 18 - Typical OBDII Socket Location 23

Figure: 19 - ATI Response 25

Figure: 20 - Verify GPRS Status 27

Figure: 21 - Verify GPRS Activation 28

Figure: 22 - Wakeup Command 30

Figure: 23 - Verify Server Connectivity 31

Figure: 24 - Wakeup Messages 32

Figure: 25 - ATI Response 33

Figure: 26 - Verify GPS Operation 34

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Table of Tables

Table: 1 - MT 3000 LEDs 6

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1 Introduction

1.1 Objective

The objective of this document is to provide the user with basic information about the Spider MT Series,
including how to configure the device and verify communication with Enfora’s UDP API test server.

Capabilities of the Enfora Spider MT devices include:

l GSM Registration
l GPRS Registration
l Velocity
l Geo-Fence
l IP Status
l GPS Status
l Timer
l MT Power Save

l RTC Alarm
l Memory Full Percentage
l Input Event Counter
l GPS Overspeed
l Message Log Count
l SMS Indication
l GPS Distance

Figure: 1 - N4A System Overview

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1.2 References

l Spider MT 3000 AT Command Set (GSM2374AT001)
l GSM Network Configuration Worksheet (GSM0000AN019)
l Mobile Tracker Event Cookbook (GSM2000CB001)

1.3 On-Board Diagnostics Overview

An On-Board Diagnostics (OBD) system controls engine functions and serves as the diagnostic control
network of the vehicle. All cars built and sold in the United States since 1996 must be equipped with the
newer OBDII system. The Enfora MT 3000 connects to a vehicle's OBDII port and monitors the OBDII
system using a variety of communication protocols.

The MT 3000 can be configured to provide notification messages based on engine rpm, low fuel or battery,
or other events monitored by the OBDII system in addition to events triggered by the device's
accelerometer or GPS information.

Some vehicles are not compatible with the MT 3000. If the vehicle is not compatible
with the parameters the MT 3000 requires, functionality my be limited, problematic
or unavailable.

The SAE (Society of Automobile Engineers) 1979 standard defines the method for requesting diagnostics
data and a list of standard parameters from the engine control unit.

Compliance to this standard is the responsibility of the vehicle manufacturer, therefore Enfora cannot
guarantee performance of the MT 3000 with every vehicle.

The following are some of the OBDII parameters monitored by the Enfora MT 3000 and triggered as alerts
when so configured:

l Vehicle Identification Number (VIN)
l Excessive engine speed (RPM)
l Vehicle speed
l Vehicle battery voltage (low battery warning)
l Check engine light (MIL alert)
l Odometer (trip distance)
l Idle time
l Low fuel

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The MT 3000 supports the following standard OBDII protocols:

l J1850 PWM
l J1850 VPW
l ISO-9141-2
l ISO-14230 KWP2000
l ISO-15765 CAN

Some vehicles only support a subset of these protocols, in these cases functionality of
the MT 3000 will be limited.

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