Novatel Wireless U998, Bell U998 Turbo Stick Getting Started Manual

Getting started guide

Turbo Stick

Novatel Wireless U998

Welcome

Thank you for purchasing a Turbo Stick from Bell. This Turbo Stick will
enable you to connect to the Internet. This guide provides an overview
of your new Turbo Stick and details on how to configure your
computer for use with this Turbo Stick.

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Inserting your Bell SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preparing your computer for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installing Mobile Connect for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Initial Program Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using your Turbo Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing Mobile Connect for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Inserting and removing your Turbo Stick from your computer . . . . . . . 13

Unblocking a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Getting started

Before installing your Turbo Stick, please ensure you
have the following:

• A Bell wireless account with a Mobile Internet plan. (If you don’t

have an account or a Mobile Internet plan, speak with a Bell account
representative to get set up.)

• An active Bell SIM card.

• Your Mobile Directory Number (MDN),

or phone number

__________________________________ .

2

System Requirements

To install and operate your Turbo Stick, ensure your computer has the
following system resources:

WINDOWS

Microsoft® Windows XP Home or Professional

Operating system

(SP 1-3), Windows Vista™ (SP1, 32/64-bit) with
500 MHz Intel CPU, or Windows 7 (32/64-bit)
with 1 GHz Intel CPU

Card slot
COM ports
I/O Resources
Memory
Disk space

MACINTOSH

Operating system
Card slot
COM ports
I/O Resources
Memory
Disk space

1 USB 1.1 or 2.0 port
2 free COM ports

1 IRQ, 4096 bytes of I/O space
128MB (XP), 512MB (Vista), or 1GB (7)

50MB

Macintosh OS 10.4.10 or later with 300 MHz Intel CPU

1 USB 1.1 or 2.0 port

N/A
N/A

256MB
15MB

3

Inserting your Bell SIM card

Your Turbo Stick requires an activated Bell SIM card to function. If the

SIM card was not inserted at the time of purchase, please insert it now,
as described below.

• Remove the cover by sliding it away from the USB connector.

• Insert the SIM card into the SIM card slot as shown, noting the

location of the corner notch on the card.

• Push the SIM card completely into the slot, do not force it –
the card should slide in firmly but easily.

• Replace the cover securely.

4

Preparing Your Computer for Installation

Mobile Connect from Bell is a software application that allows you to
set up and manage your wireless connections over the Bell network.

Mobile Connect for Windows is preloaded onto your Turbo Stick and

can be installed directly from it to your computer – no CD required.

Mobile Connect for Macintosh is available for download from
www.bell.ca/mobileconnect

Before inserting your Turbo Stick into the computer:

1. If you are already using Mobile Connect or have it installed on the
computer, you must uninstall the current version and restart before
inserting your new Turbo Stick.

2. Windows Vista Users, ensure that “User Account Controls” (UAC) is

disabled – check the Windows Vista help files for details on this
feature found under “Help and Support” in the start menu.

3. Ensure that computer security software (antivirus and firewall

programs) are set to allow software installation.

4. Ensure that you have Administrator Rights and the login user name
and password before attempting to install – check your computer’s

help files for details on this feature.

5