Approximate Battery Life+/- one year (average 10 oz [ 300 mls] dispensed per day)
Size2.5" W x 4.625" H x 1.50" D (6.35 cm W x 11.75 cm H x 3.81 cm D)
Weight7.2 oz. (200 g)
Specifications subject to change without notice.
Pro-Flow Dispenser
400 mA
Battery Pack
Remote Control
Spare Parts
13-08387-02Replacement Pump Tube EPDM, ID .16, 7.5” (19 cm), 2-pk.
Limited Warranty
SELLER warrants solely to BUYER the Products will be free from defects in material and workmanship under
normal use and service for a period of one year from the date of completion of manufacture. This limited warranty does not apply to (a) hoses; (b) and products that have a normal life shorter than one year; or (c) failure in
performance or damage caused by chemicals, abrasive materials, corrosion, lightning, improper voltage supply,
physical abuse, mishandling or misapplication. In the event the Products are altered or repaired by BUYER
without SELLER’S prior written approval, all warranties will be void.
NO OTHER WARRANTY, ORAL, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, IS MADE FOR THESE PRODUCTS,
AND ALL OTHER WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED.
SELLER’S sole obligation under this warranty will be, at SELLER’S option, to repair or replace F.O.B.
SELLER’S facility in Watsonville, California any Products found to be other than as warranted.
Limitation of Liability
SELLER’S WARRANTY OBLIGATIONS AND BUYERS REMEDIES ARE SOLELY AND EXCLUSIVELY
AS STATED HEREIN. SELLER SHALL HAVE NO OTHER LIABILITY, DIRECT OR INDIRECT, OF ANY
KIND, INCLUDING LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR
FOR ANY OTHER CLAIMS FOR DAMAGE OR LOSS RESULTING FROM ANY CAUSE WHATSOEVER, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF CONTRACT OR
BREACH OF WARRANTY.
2P/N 20-08363-00 Rev. D
Theory of Operation
Overview
Pro-Flow is a compact, easy-to-use dispenser of chemicals and enzymes that dissolve organic matter
in drains and pipes. Pro-Flow operates automatically, based on pre-set formulas—no user interaction
is needed to start or stop operation, making it the ideal “middle-of-the-night” drain cleaner.
All programming is performed with the unique, hand-held Remote Programmer (“the remote”),
allowing the installer to wirelessly program any Pro-Flow dispenser, even those installed in hard-toreach locations. Shipped with a factory pre-set formula already programmed into the dispenser and
the remote, the Pro-Flow allows unrivaled ease of installation and set-up. In most settings, the installer
need only perform four steps to install and begin Pro-Flow dispenser operation:
1. Mount the Pro-Flow on either the wall, the battery pack, or the product container.
2. Decide whether to change from oz. (default unit of measurement) to ml.
3. Set the dispenser’s clock to the current day and time by pressing the remote’s
4. Prime the empty supply tube (if needed) by pressing a “hidden” button on either the dispenser or
the remote.
Result: The factory pre-set formula (10 oz. (300 ml.) of product, dispensed at midnight, seven
days a week) will automatically begin operation at the programmed time.
CHECK button.
1
One remote will program multiple Pro-Flow dispensers, saving time during both installation and routine service calls. Rather than repeatedly entering similar formulas into each customer’s dispenser, the
installer can choose one of three formulas saved in the remote and “beam it,” via infrared (IR) communication, to the chosen dispenser. Communication between the dispenser and remote is two-way.
With a press of the remote’s
tery life displays in the remote’s window, giving the installer a quick “snapshot” of service needs.
After installation, the customer experiences hands-free dispensing and easily views LEDs that
indicate power-on and low battery. Both the dispenser and remote have a built-in battery backup to
maintain the clock and programmed formulas, regardless of whether they are powered ON or OFF.
CHECK button, information about the dispenser’s current formula and bat-
System Description
Pro-Flow system components include:
• Pro-Flow dispenser
• Power source (either a battery pack or wall transformer)
• Accessory Kit with mounting supplies and transport tubing
• Installer’s Remote Programmer (capable of programming multiple dispensers)
• Product container-mount option available
P/N 20-08363-00 Rev. D3
Installation Configurations
Pro-Flow’s three configurations are designed to suit a wide range of customer requirements. Each configuration installs in minutes:
• Wall-mount Pro-Flow dispenser, with transformer
Pro-Flow mounts with peel-and-stick velcro-style pads directly on a wall.
• Wall-mount Pro-Flow dispenser, with battery pack
Pro-Flow slides onto the screw-mounted battery pack’s power port.
• Container-mount Pro-Flow dispenser, with battery pack
The battery pack screws onto the product container-mount and provides a slide-on power port
base for a Pro-Flow dispenser.
Features
Remote Programming
Once installed, physical access to the dispenser is rarely needed. All programming, time setting and
operational status information is “beamed” between the installer’s handheld remote and Pro-Flow.
One remote can program many Pro-Flow units from a distance of up to four feet away.
Cost Effective
A low purchase price, simple installation and the “enter once, program many” Remote Programmer
means lower total costs over the life of each unit and less installer time spent at each installation.
Easy to Mount
With peel-and-stick velcro pads for mounting to smooth and clean surfaces (and optional screws to
attach the velcro to wall board or other porous surfaces), Pro-Flow mounts easily in minutes.
No User Training
Because the Pro-Flow operates automatically from pre-programmed formulas, the customer does not
turn it on or off, set formulas, or start and stop product dispensing. It has no operating buttons or specific language requirements.
Compact Size
An entire Pro-Flow occupies the space of a 3 x 5 index card and doesn’t need to be within reach. This
makes Pro-Flow ideal for installations where space is limited. Install it under a sink, on a wall, on
other kitchen equipment, or on an out-of-the-way product container.
Low Battery Indicator
The dispenser monitors power consumption during dispensing cycles and indicates when remaining
battery life is less than 28 days. A flashing, yellow LED alerts you to replace the batteries.
Language Neutral Dispenser
The Pro-Flow operates consistently, regardless of language. The two LEDs are clearly labeled with
universal icons that indicate low-battery and power-on.
Choice of Units of Measurement
Select either metric (ml) or SAE (oz) units of measurement.
“Plain-English” Remote Programmer LED Display
The remote’s LCD displays easy-to-read text and graphics with one press of a button.
4P/N 20-08363-00 Rev. D
Dispenser Installation
A Remote Programmer may be needed to complete the installation. After the
remote’s initial set up is complete, one remote can program multiple dispensers.
Note
Locating the Dispenser–Wall Mount Only
For ease of programming and maximum pump efficiency, choose a mounting location in which:
• There is a clean line of sight (up to 4 ft. or 1.2 m) between the installer’s remote and the dispenser.
• The dispenser is no more than 4 ft. (1.2 m) from the product container and within 6 ft. (1.8 m) of
a power outlet, if using a transformer.
• The mounting surface is clean and dry (smooth surfaces should be cleaned with an alcohol wipe).
• The dispenser is not in direct contact with sources of steam, water spray or high temperatures nor is
it in direct sunlight or under heat lamps (to provide optimal IR communication with the remote).
Use the remote to set the dispenser’s:
(1) Formula (unless dispenser was pre-programmed prior to shipping or the factory
pre-set formula will be used)
(2) Set the dispenser’s clock to the current day and time (by pressing the remote’s
CHECK button). See ”First-Time New Remote Set-up” on page 9 for more
information.
accessory kit (supplied). If mounting surface does not provide a suitable adhesive bond, a phillipshead screwdriver and drill are also required (not supplied).
See Figure 1”Wall Mount Dispenser with Transformer” on page 6 for more information.
1. Position and mark a dispenser location that meets the requirements described above.
2. Separate velcro-style strips and peel backing away from one strip.
3. Position strip in recess on back of dispenser. Press firmly for good adhesion.
4. Peel backing from second velcro-style strip and place strip on a smooth and clean surface at the
previously marked location. Press firmly for good adhesion.
Note
5. Place dispenser’s velcro-style strip onto wall strip and press firmly to join.
6. Plug transformer into jack on dispenser and into wall outlet.
If surface will not provide a suitable adhesive bond, secure velcrostyle strip with supplied wall anchors and screws. Screws must be
installed so they are flush with the flat portion of the velcro-style strip.
P/N 20-08363-00 Rev. D5
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