Northwestern Bell Excursion 39202 User Manual

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Excursion

39202

Congratulations on your selection of the Excursion® 39202 from Northwestern Bell Phones. This quality cordless telephone, like all Genuine BELL® products, has been designed to give you many years of continuous service and represents the best value

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for your money. It requires little maintenance and is easy to

setup and operate.

IMPORTANT SERVICE INFORMATION

Read this manual before attempting to setup or use this instrument. It contains important information regarding safe installation and use. Keep this manual for future reference. Also save the carton, packing and proof of purchase to simplify and accelerate any needed action. If you need assistance or service, call (800) 888-8990 between 8:00 a.m. and 4:30 p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at: http://www.nwbphones.com for technical support and information on our other products.

WARNING

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF EXCESS MOISTURE. IF ACCIDENTALLY DROPPED INTO WATER, THE AC ADAPTOR SHOULD IMMEDIATELY BE UNPLUGGED FROM THE WALL ALONG WITH THE TELEPHONE LINE CORD.

THIS SYMBOL IS INTENDED TO ALERT THE USER OF

THE PRESENCE OF IMPORTANT OPERATING AND MAINTENANCE (SERVICING) INSTRUCTIONS IN THE OWNER'S MANUAL.

Excursion

39202

CARTON CONTENTS

• Excursion® 39202 Handset and Base Unit

• AC Adaptor (Class II, DC 9V, 300 mA, CT:POS)

• Belt Clip

• Telephone Line Cords (Long & Short)

• Rechargeable Ni-Cad Battery (3.6 V, 600 mAh)

• Wall Mount Bracket

• User’s Manual

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• Warranty Card

• Accessory Order Form

SAVE THESE INSTUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating. These openings should never be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

9. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service contractor when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord

or plug is damaged or frayed.

B. If liquid has been spilled into

the product.

C. If the product has been

exposed to rain or water.

D. If the product does not operate

normally by following the

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operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustments of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If the product has been

dropped or the cabinet has been damaged.

F. If the product exhibits a

distinctive change in performance.

13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

14. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

INSTALLATION

PRECAUTIONS

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

4. Use caution when installing or modifying telephone lines.

MAINTENANCE

1. Use a damp cloth to clean the plastic cabinet. A mild soap will help to remove grease or oil. Never use

polish, solvents, abrasives or strong detergents since these can damage the finish.

2. Your phone should be situated away from heat sources such as radiators, heaters, stoves or any other appliance that produces heat.

CAUTION

To reduce the risk of fire or injury to persons, read and follow these instructions:

1. Use only the battery specified in this manual.

2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

3. Do not open or destroy the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling the battery in order not to short the battery with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause burns.

5. Recharge only the battery provided with or identified for use with this product. The battery may leak corrosive electrolyte or explode if it is not the correct type.

6. Do not attempt to rejuvenate the battery provided with or identified for use with this product by heating them. Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin.

7. When inserting the battery into this product, the proper polarity or direction must be observed. Reverse insertion of batteries can

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o conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved in writing by Northwestern Bell Phones may

Some cordless phones operate at frequencies that may cause interference to nearby TVs and VCRs;

prevent such interference, the base of the cordless phone should not be placed near

or on top of a TV or VCR; and, if interference is experienced, moving the cordless telephone

AC ADAPTOR: USE ONLY WITH CLASS 2 TRANSFORMER, RATED OUTPUT DC9V, 300 mA.

cause charging that may result in leakage or explosion.

8. Do not store this product, or the battery provided with or identified for use with this product, in hightemperature areas. Batteries that are stored in a freezer or refrigerator for the purpose of extending shelf life should be stabilized at room temperature prior to use after cold storage.

9. Disconnect telephone lines before installing the battery.

FCC NOTICE

The FCC requires that you be advised of certain requirements involving the use of this telephone.

1. This telephone is hearing aid compatible.

2. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.

3. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local

telephone company to determine the maximum REN for your calling area.

4. If your telephone causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC.

5. Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

6. If you experience trouble with the telephone, please contact VTC Service & Manufacturing CO. Inc. at (800) 888-8990 or write to: VTC customer Service, 16988 Gale Ave., City of Industry, CA 91745 for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.

7. This equipment may not be used on

coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.).

This device complies with Part 15 of the FCC Rules. Operation is subject to the following tw

Privacy of communications may not be insured when using this phone.

void the user’s authority to operate this equipment.

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to minimize or

farther away from the TV or VCR will often reduce or eliminate the interference

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TABLE OF CONTENTS

IMPORTANT SERVICE INFORMATION _____________________________________________ 2 WARNING _____________________________________________________________________ 2 CARTON CONTENTS_____________________________________________________________ 2 IMPORTANT SAFETY INSTRUCTIONS_______________________________________________ 3 INSTALLATION PRECAUT IONS ____________________________________________________ 4 MAINTENANCE _________________________________________________________________ 4 CAUTION______________________________________________________________________ 4 FCC NOTICE ____________________________________________________________________ 5 EXCURSION® 39202 CONTROLS DIAGRAM ________________________________________________ 7 DESCRIPTIONS__________________________________________________________________ 8 PRE-INSTALLATION NOT ES______________________________________________________ 9 Installation _____________________________________________________________________ 9 POWER CONNECTION ___________________________________________________________ 10 TELEPHONE OPERATION___________________________________________________________ 10

Tone / Pulse(T/P) Dialing________________________________________________________ 10 Setting the Ringer Mode (Handset) _________________________________________________ 11 Placing a Call _________________________________________________________________ 11 To Receive a Call _____________________________________________________________ 11 Ending a Call __________________________________________________________________ 11 Last Number Redial_____________________________________________________________ 11 Flash _______________________________________________________________________ 11 Channel Selection (60 Channels)__________________________________________________ 11 Memory Dialing ______________________________________________________________ 12 Pause Function _______________________________________________________________ 12 Mute _______________________________________________________________________ 12 Page _______________________________________________________________________ 12 Low Battery Warning__________________________________________________________ 12 Out of Range Detection_________________________________________________________ 13

TECHNICAL INFORMATION _____________________________________________________ 13

Improving Cordless Reception____________________________________________________ 13 OPERATING RANGE____________________________________________________________ 14 GLOSSARY OF TERMS __________________________________________________________ 14 TROUBLESHOOTING____________________________________________________________ 16

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Antenna

Receiver

Handset Retainer Slot

TALK Button

Headphone Jack

TONE Button

RE/PA (Redial/Pause ) Button

EXCURSION® 39202 CONTROLS DIAGRAM

IN USE LED Indicator

CH (Channel) Button

FLASH Button

MUTE Button

2 31 5 64 8 97 0 #

MEMORY Button Microphone Charge Terminals

Handset (Rear

STANDBYSAVE

Charge Contacts

STAND BY SAVE ON

Handset Retainer Tab

IN USE LED Indicator

CHARGE LED Indicator

PAGE Button

DC9V Jack T/P (Tone/Pulse) TEL LINE Jack

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Base Unit (Rear view)

Use only with Class 2 Power Source 9VDC 300 mA

- +

9VDC

TEL.

T/P

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DESCRIPTIONS

HANDSET CONTROLS:

Belt Retainer Clip - For added convenience, a handset belt clip is included for portabilty.

Channel (CH) Button - Allows you to manually select one of the 60 operating channels when you experience interference on the handset.

Charge contacts - Used for battery charging. We recommend that you clean these contacts periodically with an alcohol-dampened cloth or cotton swab.

FLASH Button - Momentarily hangs up the phone to access custom calling features such as Call Waiting or ThreeWay Calling provided by your local phone company.

Handset retainer slot - Allows you to hang the handset on the base while in the wall mount position.

IN USE LED indicator - Flashes while the handset auto-scans, turns on when the handset is in use, and turns off when you end a call.

MEMORY button - Used for storing/ retrieving phone numbers to/from the 10 memory locations.

MUTE button - Allows you to temporarily disable the handset microphone.

RE/PA button - Automatically dials the last phone number dialed up to 32 digits. Also allows you to insert a 4 second delay between dialed numbers in PABX systems or long distance services.

SAVE ON/STANDBY Switch (Located at the bottom of Handset) –Used to

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disable the ringer on the handset and activate the battery saving function. Set on STANDBY for normal use, and SAVE ON for battery saving function. TALK button - Press this button to place a call, answer a call, or end a call.

TONE (*) button- Pressing the star (*) button provides tone dialing while using a pulse dial service to access automated banking services or any other service requiring tone dialing.

BASE UNIT CONTROLS: Charge Terminals - Used for battery charging. We recommend that you clean these contacts periodically with an alcohol-moistened cloth or cotton swab.

CHARGE LED in dicator - Turns on when the base unit is charging the handset. Turns off when the handset is removed from its cradle.

DC 9V jack (Located at rear of Base Unit) -A jack located on the rear side of

the base unit used for connecting the AC adaptor to the base unit.

Handset retainer tab - If the base unit is to be placed in the wall mount position, the handset retainer tab must be pulled out, so that the tab allows the handset to hang onto the base unit.

PAGE button - Allows you to locate the handset when it is not on the base.

TONE/PULSE (T/P) switch (Located at rear of Base Unit) - Allows you to set

the dialing setting to either Tone or Pulse (rotary) dialing.

Wall Mount Bracket - Allows you to mount the phone on the wall.

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Wall

nting

Slots

PRE-INSTALLATION NOTES

• Ensure that the rechargeable Ni-Cad

battery pack is installed inside the handset battery compartment.

• Set the STANDBY/SAVE ON switch

on the handset to the STANDBY position for normal use.

• It is strongly recommended that the

Ni-Cad battery be fully charged for at least 12 hours before initial use.

INSTALLATION

CAUTION: USE ONLY THE NICKEL

CADMIUM (Ni-Cad) BATTERY TYPE INCLUDED WITH THIS UNIT. USE OF OTHER BATTERY TYPES MAY CAUSE INJURIES OR DAMAGE.

Desktop Use

1. Set the unit on the selected desktop

and connect the telephone line cord to the TEL. line jack on the rear of the base unit.

2. Connect the opposite end of

telephone line cord to the telephone modular jack.

Wall Use

(with a standard AT&T or GTE modular wall jack)

1. Connect the short telephone line

cord to the TEL. line jack on rear of the base unit.

2. Install and attach the wall mount

bracket onto the bottom of the base.

3. Connect the opposite end of the

telephone line cord to the telephone modular wall jack .

4. Align the wall mounting slots with

the studs located on the modular wall plate and slide the base down to lock in place. See figure 1. below.

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Telephone Modular Wall Jack

Studs

Base Unit (Side View)

Wall Mount Bracket

Mou

(Figure 1)

NOTE: If you do not have a standard modular wall jack, have a qualified technician mount one on the wall.

Wall Mounting (No Standard Wall Jack) Drill two holes with a vertical

distance between the two marked positions of 315/16

″ (100mm) as shown in

figure 2.

315/16

″

(100mm)

(Figure 2)

1. Drive a screw into each of the holes. Tighten them to the end of the screw lines, only leaving the smooth part of the screw head outside the wall.

2. Hang the unit onto the screws, then slide it down firmly to fasten the base securely.

Handset Retainer Tab Setup If the base unit is to be placed in the wall mount position, the handset retainer tab must be pulled out so that the tab allows

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Handset Retainer Tab Base

the handset to hang onto the base unit, as shown in figure 3.

(Figure 3)

Belt Clip Instructions

1. Wipe clean the back of the handset where the belt clip is to be applied.

2. Remove paper backing from adhesive strip.

3. Position the clip as shown below.

4. Do not use the belt clip until the adhesive sets fully in three hours.

Handset (Rear View) Belt Clip

(Figure 4)

Connecting the Headset to the Handset

For hands free conversation, a headset (not included) can be connected to the headset jack as shown. The handset receiver and microphone are disabled then the headset in connected. See figure 5.

• Press the TALK button or

appropriate line to answer or place a

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call using the headset. Refer to the manufacture’s headset manual for more details.

Headset Jack

Headset Plug (2.5mm)

(Figure 5)

POWER CONNECTION

CAUTION: Use only with Class II

AC Adaptor with a rating of AC 120V input, DC 9V, 300 mA output with a center tip that is positive. The adaptor plug should correctly fit the base unit’s DC 9V jack .

1. Plug the AC adaptor into a standard AC outlet.

2. Connect the small adaptor plug into the DC 9V jack on the rear of the base.

(Figure 6)

TELEPHONE OPERATION

Tone / Pulse (T/P) Dialing

• If your home is equipped with tone dialing service, set the Tone / Pulse (T/P) switch to Tone (T) position.

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• If you have a pulse(rotary) dialing

service, set the Tone / Pulse (T/P) switch to Pulse (P) position.

Mixed Dialing (Temporary Tone Dialing

If you only have pulse (rotary dialing) service in your area and want to access Tone services, set the TONE/PULSE switch to the PULSE position. Dial the desired number and when tone signals are required press the TONE (*) button once. Subsequent digits will be dialed in tone. Dialing will reset to PULSE when handset is returned on-hook.

Setting the Ringer Mode (Handset)

You can set the handset to the following settings:

• RINGER ON - The handset rings

when receiving incoming calls. This setting allows you to place and receive calls.

NOTES:

• For normal use, always set the

RINGER switch to the RINGER ON position.

• The handset will not ring or

receive a page while in RINGER OFF setting.

Placing a Call

1. Pick up the handset and press the TALK button. The Excursion® 39202 will automatically scan for the best channel available, as indicated by the flashing handset IN USE LED indicator.

2. Once it finds a clear channel, the IN USE LED indicator will light solid and a dial tone can be heard. You can then dial the desired phone number on the handset keypad.

To Receive a Call

If the handset is on the base

• Since the Excursion  39202 features “Auto-Answer,” when an incoming call is received and the handset is

lifted from the base unit, the handset will automatically answer the call without the TALK button being pressed.

If the handset is not on the base:

• Press the TALK button on the

handset and start conversation with the caller.

NOTE: Make sure that the handset STANDBY/SAVE ON switch is in the STANDBY position.

Ending a Call Upon completion of a call, you can hang up the Excursion® 39202 by returning the handset back into its cradle on the base unit (this feature is also called AutoStandby), or by pressing the TALK button on the handset.

Last Num ber Redial The last number redial feature may be used to dial the last number called (up to 32 digits).

1. Press the TALK button and listen for the dial tone.

2. Press the RE/PA button. The phone number dialed previously will be dialed out automatically.

Flash

Pressing the FLASH button (while the phone line is in use) momentarily hangs up the phone to access custom calling features such as Call Waiting or ThreeWay Calling provided by your local phone company. For other Custom Calling features, refer to the instructions provided by your local phone company.

Channel Selection (60 Channels)

Channel Scan (Auto-Scan)

• If you are receiving a call or dialing out and TALK is pressed, the Excursion® 39202 auto-scans for the best channel available.

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Channel Scan (Manual Scan)

If the existing channel becomes noisy or starts having interference, press the Channel (CH) button on the handset. The Excursion® 39202 will automatically scan for the best channel available. NOTE: It takes about 2 seconds for the unit to scan to the next clear channel.

Memory Dialing You can store and recall up to 10 frequently called telephone numbers in memory(up to 22 digits).

Storing Telephone Numbers into Memory

1. Ensure that the handset is in standby (the phone is hung up).

2. Press the MEMORY button on the handset.

3. Enter the phone number to be stored into memory.

4. Press the MEMORY button again.

5. Press the desired one-digit memory location (from 0 to 9).

6. To store more phone numbers or modify existing numbers in memory, repeat steps 1-6.

NOTE : Refer to the Pause Function section for storing pauses.

Dialing a Number Stored from

1. Pick up the handset and press the TALK button.

2. Press the MEMORY button.

3. Press the desired one-digit memory location (from 0 to 9).

NOTE: If you have difficulty storing or recalling numbers from memory, refer to the “Troubleshooting” chart of this user manual.

Changing Stored Phone Numbers

• Follow the steps described in “Storing Telephone Numbers into

• The new phone number will

automatically replace the previous one.

Pause Function

If you need a pause in the memory dialing sequence, you can store a four second pause in the number you are storing into memory. To insert a pause, press the RE/PA button once for a 4 second pause while storing a phone number into memory. For longer pauses, press the RE/PA button a few more times.

Mute

When the MUTE button is held down during a phone conversation, you will hear the caller, but the caller will not hear you.

1. Press and hold the MUTE button to temporarily disable the handset microphone.

2. Relase the MUTE button to enable the handset microphone.

Page

This feature allows you to locate the handset when it is not on the base, should it be misplaced or lost.

1. Press the PAGE button on the base unit. The IN USE LED indicator on both units will flash.

2. The handset will start beeping to allow you locate the handset.

Low Battery Warning

• When the handset battery voltage

level is low, the handset will beep twice every 1 minute and the handset IN USE LED indicator will flash.

• The call will be disconnected after

about 4 minutes. Return the handset to its cradle on the base to rechanrge.

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1 Million Combination Security The Excursion® 39202 uses a digital coding security system to prevent unauthorized use of your telephone line by other cordless phones nearby. The Excursion® 39202 has 1 million possible security code combinations. Each combination of the code is randomly generated every time the handset is picked up.

Resetting Security Code and Channel Information

Communication between the handset and the base unit may not be possible in any of the following situations:

• After a power failure.

• After relocating the base unit by

disconnecting the AC adaptor.

• After replacing the handset battery.

• The handset goes out of range from

the base unit. To reset, place the handset on the charge cradle of the base unit for five seconds, a beep will be heard.

Out of Range Detection The Excursion® 39202 is equipped with an Out of Range detection system. If you go too far away from the base during a call the handset may lose link with the base. When this happens, the handset will beep several times every 5 seconds. If you hear this warning signal, you should come closer to the base unit.

TECHNICAL INFORMATION

This cordless phone uses radio frequencies to allow mobility. There are certain difficulties in using radio frequencies with a cordless telephone. While these are normal, the following

could affect the operation of your system.

Noise

Electric pulse noise is present in most homes at one time or another. This noise is most intense during electrical storms. Certain kinds of electric equipment such as light dimmers, fluorescent bulbs, motors, and fans also generate noise pulses. Because radio frequencies are susceptible to these noise pulses, you may occasionally hear them in your handset. Generally they are a minor annoyance and should not be interpreted as a defect in your system.

Range

Because radio frequencies are used, location of the base unit can affect operating range. Try several locations in your home or business and pick the one that gives you the clearest signal.

Interference

Some electronic devices operate in and/or generate interference near the operating frequencies of your cordless telephone. While several protection circuits are used to prevent unwanted signals, there may be periods when these unwanted signals cause interference. If interference occurs frequently, it can be minimized by relocating the base unit. You can check for interference before selecting the final base unit location by plugging in the phone.

Improving Cordless Reception

Follow these guidelines to improve cordless sound quality:

• Select an area to install the

Excursion® 39202 where it is closest to the center of your home or office. This will improve the operating range of the unit.

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• Keep the Excursion® 39202 base unit

away from electrical equipment.

Radio Frequency Interference (RFI)

is sometimes generated by these

appliances, which can cause a

degradation in cordless reception.

• Keep the handset batteries charged

as much as possible. Weak handset

batteries can limit the range of

cordless operation.

Maximizing Ni-Cad Battery Life

Repeated use or recharge of Ni-Cad batteries without periodic full discharge results in reduced useable charge time. When you notice the usable charge duration decreasing, fully discharge the Ni-Cad battery and recharge as described.

Discharging

Unplug the telephone line cord from the Excursion® 39202.

1. Make sure that the AC Adaptor is

connected.

2. Press the TALK button of the

handset (IN USE indicator should

light).

3. Place the handset out of the base

cradle to start discharging.

4. Once the IN USE indicator starts

flashing, it means that the battery

level is low. Let it fully discharge

for 12 hours. Once the Ni-Cad

battery is fully discharged, you may

now charge the battery to its full

capacity.

5. Discharge and charge the Ni-Cad

battery again once you notice a

decrease in the useable charge time. CAUTION: Do not discharge the Ni-Cad battery by shorting its positive and negative terminals together. An explosion may occur, causing possible injury.

Charging

1. Make sure the AC adaptor and telephone line cord is connected to the Excursion® 39202.

2. Place the handset on the base cradle. The CHARGE indicator will light steadily.

3. Leave the handset charging on the base for 12 hours continuously to get a maximum charge.

4. The Excursion® 39202 is now ready for regular use.

OPERATING RANGE

The phone operates at the maximum radio frequency allowed by the Federal Communications Commission (FCC). Even so, the maximum operating range may be limited because of conditions like weather, construction of the building, and interference from other sources.

GLOSSARY OF TERMS

Automatic Digital Security Coding -A

digital code security system (up to 1 million random code combinations) that is automatically generated to prevent use of your telephone line by other cordless phones nearby.

Auto-Scan - Upon picking up the handset and pressing the TALK button, the Excursion® 39202 automatically scans for the best channel. There are 60 channels available.

Auto-Standby - The handset automatically goes into the standby setting (on-hook) when the handset is returned to the base unit.

Compander Noise Reduction- Reduces background noise.

Flash - If you subscribe to phone company special services like Call Waiting or Call Forwarding, pressing the

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FLASH button will momentarily hang up the phone to access these services. Hearing Aid Compatible – Allows hearing aid devices to function properly while using the handset.

Mixed Dialing (Temporary Tone Dialing) - The Excursion® 39202 can

provide tone dialing while using a pulse dial service to access automated banking services or any other service requiring tone dialing.

Ringer Equivalence Number (REN) -

This is a number located underneath the base of your phone(s) or phone-related device. The REN is used to determine how many phones can be connected to the same telephone line while still having all those devices ring when you receive a call. In most areas, but not all areas, the REN total of all devices should not exceed five (5). Call your local phone company to determine the maximum REN for your calling area.

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TROUBLESHOOTING

SYMPTOM SOLUTION

No dial tone

• Check to see if the Ni-Cad battery is properly connected inside

the handset battery compartment.

• Make sure that the adaptor plug is connected to the base unit.

• Check for the telephone line cord connections. Ensure that both

connectors are plugged securely on the jacks.

• Test the phone at a different telephone wall jack and listen for a

dial tone.

• Test a different phone in the wall jack and listen for a dial tone.

Handset will not ring

• Check the handset STANDBY/SAVE ON switch. It may be in the

SAVE ON position, this setting disables the handset ringer. Set the switch to STANDBY for normal use.

• The phone or another phone connected to the same line may be

in the off-hook (in-use) position. Place the phone in the onhook (hung-up) position to receive incoming calls.

• Try a different phone; if the problem still exists, the fault is not

with the unit.

• Look for the Ringer Equivalence Number (REN) number printed

underneath your phone(s). Sum up the total REN numbers for all the phones or answering machines connected to your telephone line. Your phone(s) may not ring if the REN total exceeds five (5). Please call your local company to determine the maximum REN for your calling area.

Static • The Ni-Cad battery might be weak. Allow the Ni-Cad battery to

charge fully before using.

• Try a different phone; if the problem still exists, the fault is not

with the unit.

Cannot dial out • Press the TALK button on the handset and listen for a dial tone

before dialing out.

• Are you in a rotary only area? Move the TONE / PULSE switch

to PULSE.

• Try a different phone in the jack. If the problem persists, the

fault is not in the 39202.

The handset does not stay on the base unit in wall use position

• The handset retainer tab must be pulled out to allow the handset

to hang on to the base unit in the wall mount position. Refer to the “Handset Retainer Tab Installation” for more details.

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Memory feature does not work

No link between the base and handset.

The unit locks up and becomes inoperable

• Make sure that the unit is in the standby (hung up) before

storing a phone number.

• The maximum number of digits that you can store for each

memory location is 22 digits. See the “Memory Dialing” section for more details.

• You may have taken the handset at a distance away from the

base that is beyond its normal operating range. Refer the section “Operating Range” in the manual for more details.

• Place handset back in the cradle for 5 seconds to reset the unit’s

security code.

• In the unlikely event that the unit locks up and becomes

inoperable, you can reset the system by momentarily disconnecting and reconnecting the handset battery. Afterwards, return the handset to its cradle on the base unit for at least 5 seconds to reset the security code before using the unit.

• Should a power outage occur while the handset is away from the

base unit, the handset must be returned to its cradle on the base unit for at least five seconds to reset the security code when power is resumed.

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