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LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed
to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY
KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject
to change without notice.
Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel.
All other trademarks are the property of their respective owners.
Contents
New in this release5
Other5
How to get help7
Getting help from the Nortel web site7
Introduction9
Subject9
Applicable systems10
Intended audience10
Conventions 11
Related information11
Introduction13
Contents13
About Nortel documentation13
Document numbering system13
3
Revision History5
Getting help over the telephone from a Nortel Solutions Center7
Getting help through a Nortel distributor or reseller8
Documentation changes for CS 1000 Release 5.517
Contents17
Obsolete content17
Technical documents introduced in CS 1000 Release 5.517
Technical documents renumbered and/or with title changes in CS 1000 Release
This document has been updated with the changes to the document library
for Communication Server 1000 Release 5.5.
Other
Revision History
5
December 2007
May 2007
September 2004
Standard 02.05. This document has been up-issued to reflect corrections in
document titles.
Standard 01.01. This document is issued to support Communication Server
1000 Release 5.0. This document contains information previously contained in
the following legacy document, now retired: Library Reference (553-3001-000).
Standard 1.00. This document has been up-issued to support Communication
Server 1000 Release 4.0.
This chapter explains how to get help for Nortel products and services.
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support web site: h
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•
download software, documentation, and product bulletins
•
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•
sign up for automatic notification of new software and documentation
for Nortel equipment
•
open and manage technical support cases
ttp://www.nortel.com/support
7
Getting help over the telephone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
web site, and you have a Nortel support contract, you can also get help over
the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the telephone
number for your region: h
ex.html.
d
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an
Express Routing Code (ERC) to quickly route your call to a specialist in your
Nortel product or service. To locate the ERC for your product or service, go
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller
The information in this document summarizes compatibility for software
releases and individual hardware products for Nortel Communication Server
1000 and Meridian 1 systems.
Subject
This technical document provides an overview of the Communication
Server 1000 library. It lists the library’s contents and explains how the
library is organized.
The Library Reference contains the following chapters:
•
Introduction : Provides background information on the Communication
Server 1000 library and its components, including information on order
numbers.
•
Documentation changes for CS 1000 Release 5.5 : Provides a list of
the technical documents introduced in CS 1000 Release 5.5 and a list
of technical documents renumbered and with title changes in CS 1000
Release 5.5.
9
•Library packages : Provides information on the documents contained in
the CS 1000 Release 5.5 library packages, including technical document
numbers, and issue numbers.
•
CS 1000 Release 5.5 technical document library listing : Provides a
detailed listing of the technical documents contained in the CS 1000
Release 5.5 library.
•
User Guide and Quick Reference Card listing : Provides a list of the
available User Guides and Quick Reference cards.
•
Merged/retired technical documents : Provides a listing of all technical
documents that have been merged or retired, up to and including CS
1000 Release 5.5.
This technical document contains information about systems, components,
and features that are compatible with Nortel Communication Server 1000
Release 5.5 software. For more information on legacy products and
releases, click the Technical Documentation link under Support & Training
on the Nortel home page:h
Applicable systems
This document applies to the following systems:
•
Communication Server 1000E (CP PII, CP PIV and CP PM)
•
Communication Server 1000M Single Group (CS1000M SG) CP PII
CP PIV
•
Communication Server 1000M Multi Group (CS1000M MG) CP PII CP
PIV
•
Meridian 1 PBX 11C Chassis
•
Meridian 1 PBX 11C Cabinet
•
Meridian 1 PBX 61C CP PII, CP PIV
ttp://www.nortel.com/.
•Meridian 1 PBX 81C CP PII, CP PIV
Note: When upgrading software, memory upgrades may be required on
the Signaling Server, the Call Server, or both.
System migration
When particular Meridian 1 systems are upgraded to run CS 1000
and configured to include a Signaling Server, they become CS 1000M
systems.Table 1 "Meridian 1 systems to CS 1000M systems" (page 10) lists
each Meridian 1 system that supports an upgrade path to a CS 1000M
system.
Table 1
Meridian 1 systems to CS 1000M systems
This Meridian 1 system
Meridian 1 PBX 11C ChassisCS 1000E
Meridian 1 PBX 11C CabinetCS 1000E
Meridian 1 PBX 61CCS 1000M Single Group
Meridian 1 PBX 81CCS 1000M Multi Group
Intended audience
This document is intended for individuals responsible for administering CS
1000 and Meridian 1 systems.
Nortel produces documentation that contains information about its products
and services. Groups of technical documents pertaining to a specific
product are organized into libraries.
Note: You can order the Nortel Enterprise Multimedia Documentation
on a CD-ROM.
Document numbering system
Technical Document number
An technical document number is a number assigned to a document for
identification purposes. Technical Document numbers have the following
format: NN-ABBBB-CDD. Where:
13
•
NN — Nortel Networks.
•
A — line of business. For example, 4 represents Enterprise.
•
BBBB — product code. For example:
— 3001 references documents that contain Nortel Communication
— 3011 references documents that contain Nortel Communication
— 3021 references documents that contain Nortel Communication
— 3041 references documents that contain Nortel Communication
C — document function. For example:
— 1 represents a user guide
— 3 represents an installation document
•
DD — sequential digits
Note: Unlike order numbers, technical document numbers normally do
not change with each product or library release.
The specific category that an technical document falls under is defined as
follows:
•
Basics — Includes library navigation, system overview, and new release
information documents.
•Planning and Engineering — Includes tasks specific to planning,
designing, and engineering the network (including the hardware and
software); the network management system and internetworking
products such as determining the right technology for the network;
accessing the network performance requirements and understanding
hardware and software migration impacts; scheduling and ordering;
sales application engineering; implementation planning; and
traffic/capacity engineering. It also includes card and cabling
descriptions.
•
Installation and Commissioning — Includes tasks performed during
initial hardware and software installation; initial configuration;
testing/commissioning of installation, acceptance, and signoff.
•
System Administration and Security — Includes general system
administration and security tasks such as creating user accounts and
defining and optimizing system security. Includes Optivity Telephony
Manager and Element Manager documents.
•
Operations — Includes tasks associated with feature and/or application
installation, configuration, and activation (including telephones,
terminals, consoles, etc.). Includes tasks specific to administering the
database, generating reports, and related services.
•
Performance and Fault Management — Includes system-generated
error messages and traffic information. Includes tasks specific to
monitoring and optimizing performance measurements and fault data,
troubleshooting and correcting faults and alarms, and responding to
performance data such as thresholds, operational measurements, and
statistics. Includes tasks specific to performing local and remote fixes.
Includes input and output error message documents.
Upgrades — Includes tasks specific to planning, preparing, and
performing physical hardware removal and installation, new software
version upgrades (includes removal and installation). It also includes
configuration and testing.
Technical documents renumbered and/or with title changes in CS
1000 Release 5.5
Table 3 "Technical documents renumbered and title changes in CS 1000
Release 5.5" (page 18) lists the documents that were renumbered or title
changed in CS 1000 Release 5.5.
Table 3
Technical documents renumbered and title changes in CS 1000 Release 5.5
Document NumberTechnical Document Title
NN43011-110Meridian 1 Small System Overview
NN43011-220Meridian 1 Small System Planning and Engineering
NN43011-310Meridian 1 Small System Installation and Commissioning
NN43011-700Meridian 1 Small System Maintenance
The Nortel Communication Server 1000 Documentation CD-ROM contains
the entire CS 1000 Release 5.5 library. The files on the CD-ROM are in
Portable Display Format (PDF). To view PDF files, you must have Adobe
Acrobat Reader installed. Nortel recommends that you use a minimum of
Adobe Acrobat Reader Release 4.0.
This section contains information on the following topics:
"Detailed technical document listing" (page 21).
Detailed technical document listing
The following tables provide:
•
Table 4 "Technical Document listing (sorted by Technical Document
Title)" (page 21) provides the technical document titles and numbers
sorted by technical document title.
•
Table 5 "Technical Document listing (sorted by Technical Document
Number)" (page 27) provides the technical document numbers and titles
for CS 1000 Release 5.5, sorted by technical document number.
21
•
Table 6 "Technical Document listing (sorted by Technical Document
Category)" (page 33) provides the technical document titles,numbers,
and issue numbers for CS 1000 Release 5.5, sorted by technical
document category. The technical documents listed are available on the
Nortel Communication Server 1000 Documentation CD-ROM.
Table 4
Technical Document listing (sorted by Technical Document Title)
Technical Document TitleNumberTechnical Document
Category
Attendant PC Console FundamentalsNN43001-520Operations
Automatic Call Distribution
Fundamentals
Basic Network Feature FundamentalsNN43001-579Operations
Branch Office Installation and