Nortel Networks MCC 3100, NN42030-108 User Manual

Nortel Mobile Communication Client 3100 for

Windows Mobile Quick Reference

Getting started with the MCC 3100 for Windows Mobile

The Nortel Mobile Communication Client 3100 (MCC 3100) for Windows Mobile provides enterprise collaboration
functionality to a supported device using a data (Internet) connection o ver the cellula r network. MCC 3100 for Windows
Mobile allows real-time communication with the Nortel Mobile Communication Gateway 3100 (MCG 3100) and a
communication server . The term Communicat ion Server means all communication servers that MC 3100 support s (see
the MC 3100 Product Bulletin). For more information on the MCC 3100 for Windows Mobile, see Nortel Mobile
Communication Client 3100 for Windows Mobile User Guide (NN42030-107).

Important Notice:

Users are advised to select and use headsets that are designed to reduce excessive sound pressure levels or acoustic shocks.
Users should check that their headsets meet their respective National or International Acoustic and Safety requirements.

Starting the MCC 3100

On your Windows Mobile device, select Start, Programs, Nortel MCC 3100.
The MCC 3100 Main pane appears and you can use the application.

Placing or receiving a call Exiting or hiding the MCC 3100

How the system handles calls depends on the
configuration of your MCC 3100 for Windows Mobile.

•In Direct Outbound mode, initiate calls directly from
your mobile device to other parties through the
enterprise telephony system.

•In Call-me-First mode, your calls are completed in
two steps. First, the enterprise telephony system
calls you. After you answer, the system calls the
other party.

Use both call modes to configure a service number in
your MCC 3100 for Windows Mobile system settings.
However, if you do not configure a service number, you
can only use the Call-me-First mode.

Exiting the MCC 3100 application:

1. Select Menu, Exit from any pane.

Hiding the MCC 3100 application:

To hide the MCC 3100 application, select the Minimize
icon from any pane menu. (The minimize icon is an “X”.)
When you access the MCC 3100 application again, you
return to the last pane you used.

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Nortel Mobile Communication Client 3100 for

Windows Mobile Quick Reference

Dialing calls Calls to buddies

Dialing a number:

1. Expand the Phone pane.

2. Select Menu, Input Method, Use Keypad.

3. Dial the contact extension or PSTN number.

Note: To enter a + sign, press and hold the 0 key on the

dialpad.

4. Specify your own number by doing one of the
following:

• To use your mobile number in Direct Outbound
mode, press the green Call button or select Menu,
Call.

• To use your mobile number in Call-me-First mode,
select Menu, Call-me-First, and then select Menu,
Call.

• To use an alternate number in Call-me-First mode,
select Menu, Call From, select a number from the
list or enter a new number, and then select Menu,
Call.
The system places the call.

History (Call Logs)

Calling a buddy:

1. Go to the Buddy List.

2. Scroll to and highlight the buddy..

3. Select Menu, Call <destination number>.

4. Enter a prefix ahead of the number, if required.

5. Specify your own number by doing one of the
following:

• To use your mobile number in Direct Outbound
mode, press the green call button or select Menu,
Call.

• To use your mobile number in Call-me-First mode,
select Menu, Call-me-First, and then select Menu,
Call.

• To use an alternate number in Call-me-First mode,
select Menu, Call From, select a number from the
list or enter a new number, and then select Menu,
Call.
The system places the call.

Calls to an emergency number

The History pane provides a history of your most recent
incoming and outgoing calls, instant messages, and
system event notifications.

Viewing the History (Call Logs) pane:

1. Navigate to the History pane.

2. Highlight the entry, and select the Details button.

3. On the History Detail pane, you can review:

• the status of the person associated with the log entry

• log record type and success failure indicator

• time, date and elapsed time

• phone number or IM text.

Calling an emergency number

1. Ensure that the cellular connection is active.

2. Expand the Phone pane.

3. Select Menu, Input Method, Use Keypad.

4. Dial the emergency number (for example, 911).

5. Press the green Call button or select Menu, Call.

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