Nortel Networks 600 User Manual

Version 7.05.300
NN46110-308 02.01 311862-F Rev 01 November 2007 Standard
600 Technology Park Drive Billerica, MA 01821-4130
Nortel VPN Router Installation — VPN Router 600
2
Copyright © 2007 Nortel Networks. All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks Inc.
Trademarks
Nortel, the Nortel logo, the Globemark, and Contivity are trademarks of Nortel Networks.
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.
HyperTerminal is a trademark of Hilgraeve, Inc.
Intel is a trademark of Intel Corporation.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation.
Netscape and Netscape Navigator are trademarks of Netscape Communications Corporation.
All other trademarks are the property of their respective owners.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the right to make changes to the products described in this document without notice.
Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
USA requirements only
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense.
European requirements only
EN 55 022 statement
This is to certify that the Nortel Networks VPN Router 600 is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class A (CISPR 22).
War ning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.
Achtung: Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
NN46110-308 02.01
Attention: Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des interférences radioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.
EC Declaration of Conformity
This product conforms (or these products conform) to the provisions of the R&TTE Directive 1999/5/EC.
Japan/Nippon requirements only
Denan statement
Voluntary Control Council for Interference (VCCI) statement
3
Taiwan requirements
Bureau of Standards, Metrology and Inspection (BSMI) statement
Canada requirements only
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (VPN Router 600) does not exceed the Class A limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
Nortel VPN Router Installation — VPN Router 600
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Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique (VPN Router 600) respecte les limites de bruits radioélectriques visant les appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.
Nortel Networks Inc. software license agreement
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping container, within 30 days of purchase to obtain a credit for the full purchase price.
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content (such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no rights other than those granted to you under this License Agreement. You are responsible for the selection of the Software and for the installation of, use of, and results obtained from the Software.
1. Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable. To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”), Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software contains trade secrets and Customer agrees to treat Software as confidential information using the same care and discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate. Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement. Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors of intellectual property to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks or certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine Customer’s Software activation or usage levels. If suppliers of third party software included in Software require Nortel Networks to include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks with respect to such third party software.
2. Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer, Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in such event, the above exclusions may not apply.
3. Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF, OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not allow these limitations or exclusions and, in such event, they may not apply.
NN46110-308 02.01
4. General
a. If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks
Software available under this License Agreement is commercial computer software and commercial computer software documentation and, in the event Software is licensed for or on behalf of the United States Government, the respective rights to the software and software documentation are governed by Nortel Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections
12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).
b. Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails
to comply with the terms and conditions of this license. In either event, upon termination, Customer must either return the Software to Nortel Networks or certify its destruction.
c. Customer is responsible for payment of any taxes, including personal property taxes, resulting from
Customer’s use of the Software. Customer agrees to comply with all applicable laws including all applicable export and import laws and regulations.
d. Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.
e. The terms and conditions of this License Agreement form the complete and exclusive agreement between
Customer and Nortel Networks.
f. This License Agreement is governed by the laws of the country in which Customer acquires the Software. If
the Software is acquired in the United States, then this License Agreement is governed by the laws of the state of New York.
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Nortel VPN Router Installation — VPN Router 600
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NN46110-308 02.01

Contents

New in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1000BASE-T (1000 GT) Ethernet card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Finding the latest updates on the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Getting help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Getting help over the phone from a Nortel Solutions Center . . . . . . . . . . . . . . . . . . . . 18
Getting help from a specialist by using an Express Routing Code . . . . . . . . . . . . . . . 18
Getting help through a Nortel distributor or reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printed technical manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Chapter 1
Introducing the Nortel VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Description of the Nortel VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preparing to install the Nortel VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Shipment contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing the chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Nortel VPN Router Installation — VPN Router 600
Chapter 2
Cabling the VPN Router and turning the power on . . . . . . . . . . . . . . . . . . 29
Connecting communications cables VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Understanding the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LEDs on the system 10/100BASE-TX Ethernet ports . . . . . . . . . . . . . . . . . . . . . . 35
10/100BASE-TX Ethernet interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
1000BASE-T (1000 GT) Ethernet interface card LEDs . . . . . . . . . . . . . . . . . . . . . 37
56/64K CSU/DSU WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
ADSL WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
T1/E1 CSU/DSU WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Single V.35/X.21 WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 3
Configuring the management IP interface. . . . . . . . . . . . . . . . . . . . . . . . . . 43
Required information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring the management IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Testing the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
8
Chapter 4
Installing option cards and DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Shutting down the system to add or replace hardware . . . . . . . . . . . . . . . . . . . . . . . . 52
Opening the Nortel VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing and replacing an option card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Chapter 5
Using recovery mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Nortel VPN Router Installation — VPN Router 600
Contents 9
Appendix A
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chassis specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
System ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
10/100BASE-TX Ethernet LAN port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Modem cable specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Hardware option cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
10/100BASE-TX Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
1000BASE-T (1000 GT) Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . 77
56/64K CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
ADSL WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
ISDN BRI interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Single V.35/X.21 WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
V.90 modem interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Nortel VPN Router Installation — VPN Router 600
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NN46110-308 02.01

Figures

Figure 1 Front view of the VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2 Rear view of the VPN Router 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 3 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 4 LEDs on the system 10/100BASE-TX Ethernet port . . . . . . . . . . . . . . . . 35
Figure 5 LEDs on the 10/100BASE-TX Ethernet interface card . . . . . . . . . . . . . . . 36
Figure 6 LEDs on the 1000BASE-T (100 GT) Ethernet interface card . . . . . . . . . . 37
Figure 7 LEDs on the 56/64K CSU/DSU WAN interface card . . . . . . . . . . . . . . . . 38
Figure 8 LEDs on the ADSL WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 9 LEDs on the T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . 40
Figure 10 LEDs on the single V.35/X.21 WAN interface card . . . . . . . . . . . . . . . . . . 41
Figure 11 Removing the screws from the bottom of the VPN Router 600 . . . . . . . . 53
Figure 12 Removing the chassis from the steel enclosure . . . . . . . . . . . . . . . . . . . . 54
Figure 13 VPN Router 600 system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Figure 14 Removing the blank bracket from the option card slot . . . . . . . . . . . . . . . 58
Figure 15 Inserting the option card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 16 Securing the option card in the slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 17 Replacing the chassis in the steel enclosure . . . . . . . . . . . . . . . . . . . . . . 60
Figure 18 Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 19 Recovery Diskette screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 20 10/100BASE-TX Ethernet connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 21 Serial cable (9-pin D-sub plug to RS-232-C modem plug) . . . . . . . . . . . . 74
Figure 22 Modem cable (9-pin D-sub plug to RS-232-C modem plug) . . . . . . . . . . . 75
Figure 23 10/100BASE-TX Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 24 1000BASE-T (1000 GT) Ethernet interface card . . . . . . . . . . . . . . . . . . . 78
Figure 25 56/64K CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 26 ADSL WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 27 ISDN BRI S/T interface card and ISDN BRI U interface card . . . . . . . . . . 82
Figure 28 T1/E1 CSU/DSU WAN interface card (half-height card) . . . . . . . . . . . . . . 83
Figure 29 T1/E1 CSU/DSU WAN interface card (full-height card) . . . . . . . . . . . . . . 84
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Nortel VPN Router Installation — VPN Router 600
12 Figures
Figure 30 Single V.35/X.21 WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Figure 31 V.90 modem interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
NN46110-308 02.01

Tables

Table 1 Items shipped with the Nortel VPN Router 600 . . . . . . . . . . . . . . . . . . . . 27
Table 2 Interfaces and cables for the VPN Router 600 . . . . . . . . . . . . . . . . . . . . . 30
Table 3 Power cord requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 4 Front panel LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table 5 LED indicators on the system 10/100BASE-TX Ethernet port . . . . . . . . . 35
Table 6 LED indicators on the 10/100BASE-TX Ethernet interface card . . . . . . . . 36
Table 7 LED indicators on the 1000BASE-T (100 GT) Ethernet interface card . . . 37
Table 8 LED indicators on the 56/64K CSU/DSU WAN interface card . . . . . . . . . 38
Table 9 LED indicators on the ADSL WAN interface card . . . . . . . . . . . . . . . . . . . 39
Table 10 LED indicators on the T1/E1 CSU/DSU WAN interface card . . . . . . . . . . 40
Table 11 LED indicators on the single V.35/X.21 WAN interface card . . . . . . . . . . 41
Table 12 Supported option cards for the Nortel VPN Router 600 600 . . . . . . . . . . . 56
Table 13 Physical, electrical, and environmental specifications . . . . . . . . . . . . . . . 71
Table 14 10/100BASE-TX Ethernet port pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Table 15 Multiple DB9 and DB25 connector pinouts . . . . . . . . . . . . . . . . . . . . . . . . 74
Table 16 Modem cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Table 17 1000BASE-T (1000 GT) Ethernet pinouts . . . . . . . . . . . . . . . . . . . . . . . . 78
Table 18 56/64K CSU/DSU cable pinouts for crossover connection . . . . . . . . . . . . 79
Table 19 56/64K CSU/DSU cable pinouts for straight-through connection . . . . . . . 80
Table 20 ADSL cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Table 21 ISDN BRI S/T cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Table 22 ISDN BRI U cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Table 23 T1/E1 CSU/DSU cable pinouts for crossover connection . . . . . . . . . . . . . 84
Table 24 T1/E1 CSU/DSU cable pinouts for straight-through connection . . . . . . . . 85
Table 25 V.35 cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Table 26 X.21 cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Table 27 V.90 modem cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
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Nortel VPN Router Installation — VPN Router 600
14 Tables
NN46110-308 02.01

New in this release

The following section details what’s new in Nortel VPN Router Installation— VPN Router 600 (NN46110-308) for Release 7.05.300:

Features

See the following section for information about feature changes:

1000BASE-T (1000 GT) Ethernet card

The 100 GT Ethernet card replaces the 10/ 100BASE-TX Ethernet card. See
“1000BASE-T (1000 GT) Ethernet interface card LEDs” on page 37 and “1000BASE-T (1000 GT) Ethernet interface card” on page 77.
15
Nortel VPN Router Installation — VPN Router 600
16 New in this release
NN46110-308 02.01

How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was released. To check for updates to the latest documentation and software for the VPN Router 600, go to:
www.nortel.com/support
Select Security & VPN and then, in the section called Virtual Private Networking (VPN), IPSEC, and SSL, click the appropriate VPN Router product.

Getting help from the Nortel Web site

17
The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:
www.nortel.com/support
Nortel VPN Router Installation — VPN Router 600
18 How to get help
This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site you can:
download software, documentation, and product bulletins
search the Technical Support site and the Nortel Knowledge Base for answers to technical issues
sign up for automatic notification of new software and documentation for Nortel equipment
open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support Web site, and you have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your region:
www.nortel.com/callus

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
NN46110-308 02.01
How to get help 19

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.
Nortel VPN Router Installation — VPN Router 600
20 How to get help
NN46110-308 02.01

Preface

The VPN Router 600 is part of the Nortel VPN Router product family. Nortel VPN Routers support secure, reliable IP VPNs in a single, integrated hardware device. Throughout this guide, the VPN Router 600 is also referred to as the gateway.
This guide provides instructions on how to install and start the VPN Router 600 and how to install and replace option cards and the dual inline memory module (DIMM). This guide also provides some initial configuration information and includes technical specifications for the gateway.
For complete information about configuring and monitoring the VPN Router 600, see the documentation on the software CD. (For information about VPN Router documentation, see “Related publications” on page 23.)

Before you begin

21
This guide is intended for qualified service personnel who are installing the VPN Router 600 for the first time or who need to install or replace the following field replaceable units (FRU):
LAN, WAN, and serial option cards
Dual inline memory module (DIMM)
Before you install the VPN Router 600, use standard cable system practices to install all the network wiring on the premises.
Nortel VPN Router Installation — VPN Router 600
22 Preface

Text conventions

This guide uses the following text conventions:

Acronyms

bold Courier text
italic text Indicates new terms and book titles.
plain Courier text
separator ( > ) Shows menu paths.
This guide uses the following acronyms:
ADSL asymmetric digital subscriber line
AIS alarm indication signal
BRI Basic Rate Interface
Indicates command names and options and text that you need to enter.
Example: Use the Example: Enter
Indicates system output, for example, prompts and system messages.
Example:
Example: Choose Status > Health Check.
File not found.
show health command.
terminal paging {off | on}.
CSU channel service unit
DIMM dual inline memory module
DSU digital service unit
DTE data terminal equipment
IP Internet Protocol
IPsec IP Security
ISDN Integrated Services Digital Network
LAN local area network
LED light emitting diode
NN46110-308 02.01
LOS loss of signal
OOF out of frame
PCI peripheral component interconnect
URL uniform resource locator
VPN virtual private network
WAN wide area network

Related publications

For complete information about configuring, monitoring, and managing the VPN Router 600, formerly known as the Contivity Secure IP Services Gateway 600, refer to the following publications:
Release notes provide the latest information, including brief descriptions of the new features, problems fixed in this release, and known problems and workarounds.
Nortel VPN Router Configuration — Basic Features (NN46110-500) introduces the product and provides information about initial configuration.
Nortel VPN Router Security — Servers, Authentication, and Certificates (NN46110-600) provides instructions for configuring authentication servers and services, as well as digital certificates.
Nortel VPN Router Security — Firewalls, Filters, NAT, and QoS
(NN46110-601) provides instructions for configuring the VPN Router Stateful Firewall, NAT, and VPN Router interface and tunnel filters.
Nortel VPN Router Configuration — Tunneling Protocols) (NN46110-503) provides instructions for configuring the tunneling protocols IPsec, L2TP, PPTP, and L2F.
Nortel VPN Router Configuration — Advanced Features (NN46110-502) provides instructions for configuring 802.1Q VLANs, circuitless IP, advanced WAN settings, PPP, PPPoE, frame relay, ADSL and ATM, T1/E1 CSU/DSU interfaces, dial services and BIS, DLSw, IPX, and Hardware Accelerator cards.
Nortel VPN Router Configuration — Routing (NN46110-504) provides instructions for configuring RIP, OSPF, and VRRP, as well as instructions for configuring ECMP, routing policy services, and client address redistribution.
Preface 23
Nortel VPN Router Installation — VPN Router 600
24 Preface
Nortel VPN Router Configuration — SSL VPN Services (NN46110-501) provides instructions for configuring services on the SSL VPN Module 1000, including authentication, networks, user groups, and portal links.
Nortel VPN Router Using the Command Line Interface (NN46110-507) provides syntax, descriptions, and examples for the commands that you can use to configure, manage, and monitor the gateway.
Nortel VPN Router Troubleshooting (NN46110-602) provides information about backup and recovery, file management, upgrading software, and troubleshooting. This guide also provides instructions for monitoring gateway status and performance.
Nortel VPN Router Configuration — Tunnel Guard (NN46110-307) provides information about configuring and using the TunnelGuard feature.

Printed technical manuals

You can print selected technical manuals and release notes free, directly from the Internet. Go to www.nortel.com/documentation, find the product for which you need documentation, then locate the specific category and model or version for your hardware or software product. Use Adobe Reader to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to Adobe Systems at www.adobe.com to download a free copy of the Adobe Reader.
NN46110-308 02.01
Chapter 1 Introducing the Nortel VPN Router 600
This chapter describes the VPN Router 600 and how to install it.
Note: Before you install the chassis, use standard cable system practices to install all network wiring on the premises.
This chapter contains the following topics:
Topic Page
Description of the Nortel VPN Router 600 25
Preparing to install the Nortel VPN Router 600 26
Installing the chassis 28
25

Description of the Nortel VPN Router 600

The VPN Router 600 enables scalable, secure, and robust IP virtual private networks (VPNs) for up to 50 simultaneous users across the public data network. The VPN Router 600 is for branch offices and small businesses that need to be interconnected through managed Internet Protocol (IP) VPNs.
The VPN Router 600 provides routing, firewall, bandwidth management, encryption, authentication, and data integrity services to ensure secure tunneling across IP networks and the Internet. An individual user or group of users can be associated with a set of attributes that provide custom access to an extranet.
Nortel VPN Router Installation — VPN Router 600
26 Chapter 1 Introducing the Nortel VPN Router 600
Figure 1 shows the front view of the VPN Router 600.
Figure 1 Front view of the VPN Router 600
Attention
Boot
Ready
Alert
The VPN Router 600 chassis provides the following:
Two 10/100 Ethernet LAN ports on the base system
One serial port for out-of-band management of the VPN Router 600
One expansion PCI slot that can contain an optional interface card
One 128 MB dual inline memory module (DIMM)
VPN Router
Power
600
CS60001A

Preparing to install the Nortel VPN Router 600

Before you install the VPN Router 600, verify that:
Your shipment is complete and undamaged.
You have the cables that you need.
Your installation site meets the physical, electrical, and environmental requirements.
The sections that follow provide information to help you prepare for installation.
NN46110-308 02.01

Shipment contents

In addition to the gateway and this guide, the shipping container for the VPN Router 600 contains a number of hardware accessories and other items.
Note: Nortel does not ship a power cord with the VPN Router 600 unless you order one.
Tabl e 1 lists the hardware accessories and other items shipped with the gateway.
Table 1 Items shipped with the Nortel VPN Router 600
Quantity Item Description
Chapter 1 Introducing the Nortel VPN Router 600 27
Inspect all items for shipping damage. If you detect any damage, do not install the VPN Router 600. Call the Nortel Technical Solutions Center in your area (see
“How to get help” on page 17).

Cables

You need cables that are not included in the VPN Router 600 shipping container. For information about which cables are shipped and which ones you can order, see “Connecting communications cables VPN Router 600” on page 30. If you do not have the proper cables, contact your network administrator.
1 Molded serial cable
DB9/DB25-to-DB9/DB25
1 AC-to-DC external power
supply pack
1 Important Notice for the
VPN Router 600
1 VPN Router software kit Contains VPN Router software and
1 VPN client kit Contains VPN Client software and
Used to connect the VPN Router 600 to a PC or to a local terminal
Provides power to the VPN Router 600
Provides shorter instructions for installing the chassis
documentation (including this book) on CD
documentation on CD
Nortel VPN Router Installation — VPN Router 600
28 Chapter 1 Introducing the Nortel VPN Router 600

Site requirements

The installation site must provide sufficient free space around the VPN Router 600 to ensure proper ventilation and access for servicing. For information about the physical, electrical, and environmental requirements for the VPN Router 600, see “Chassis specifications” on page 71.

Installing the chassis

To install the VPN Router 600, position the chassis on a flat, sturdy, horizontal surface. Make sure that the surface is large enough for the gateway and sturdy enough to support the combined weight of the VPN Router 600 and the cables that you attach to it.
NN46110-308 02.01
Chapter 2 Cabling the VPN Router and turning the power on
This chapter provides information about how to connect communications cables and the power cord to the VPN Router 600.
Caution: Connect the cables to the built-in Ethernet ports and to the interfaces on the optional interface card installed in the VPN Router 600 before you plug the power cord into the outlet.
This chapter contains the following topics:
Topic Page
Connecting communications cables VPN Router 600 30
Connecting the power cord 32
Understanding the LEDs 33
29
Caution: Route the cable for all WAN, LAN, and serial connections
inside the building environment.
Nortel VPN Router Installation — VPN Router 600
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