Nortel Networks 53r 5300 00 User Manual

Application Server 5300

Nortel AS 5300 Installation

Release: 1.0 Document Revision: 01.04

www.nortel.com

NN42040-300

Application Server 5300 Release: 1.0 Publication: NN42040-300 Document release date: 4 November 2008

Printed in Canada LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing, NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Contents

New in this release 7

Features 7 Other changes 7

Introduction 9

Deployment options 9

Installation overview 11

Installation times 12

Installation preparation 15

Unpack the materials 15 Customer-specific information 15

Installation Planning sheet 17 Hardware installation and configuration 21

Hardware overview 22 Mount the hardware 23

Connect the hardware 24 Networking overview 27

Hardware configuration 30

Mounting the server 23

Network Time Protocol 29

Resetting the planar BIOS and RSA-II card to factory defaults 32 Resetting the ServeRAID BIOS to factory defaults 33 Configuring the RSA-II card 35 Configuring the planar BIOS 36 Configuring the ServeRAID BIOS 38

Platform software installation 41

Starting the Linux operating system installation 44 Configuring the networking, serial console redirection, and time zone settings 45 Configuring the NTP, Syslog, and Audit Daemon settings 47 Configuring the Primary (EMS1) and Secondary (EMS2) clock source servers 49 Configuring the clock source for all other SIP core servers 50 Configuring the BIOS hardware clock 50

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Configuring accounts and passwords 51

Configuring preconfigured accounts and passwords 52 Configuring a system for individual accounts 53

Reinstalling platform software 55

Oracle database software installation 59

Installing Oracle database software 60

AS 5300 software deployment 63

Core components 63

Staging files 64 Installation properties file 65

AS 5300 initial software deployment 66

Downloading the MCP load software 68 Preparing the initial load for deployment 68 Deploying the initial software load 70 Starting the System Management Console 71 Updating the licensekey 71

Patches 73

MCP core software load patch installation 73

Obtaining the patches 74 Enabling patch delivery for Regional Patch Selector (RPS) sites 76 Enabling patch delivery for non-Regional Patch Selector (RPS) sites 78 Patching the database schemas and System Manager 78 Patching the Network Elements 79 Patching the Audio Codes gateway 82

Maintenance Releases 85

MCP core software load Maintenance Release installation 85

Transferring the Maintenance Release files to System Manager 87 Upgrading the database schemas and System Manager 89 Upgrading the Network Elements 90

Upgrading the AudioCodes gateway 92 Applying the Linux Maintenance Release 92 Applying the Oracle Maintenance Release 95 Installing the online Help files 97 Firmware upgrades 98

Determining the current firmware version 99

Querying the BIOS, Diagnostics, RSA-II card, and Baseboard Management

Controller firmware 99 Querying the Network Interface Card firmware 100 Querying the hard drive firmware 100 Querying the ServeRaid firmware 101 Comparing the firmware versions to determine upgrade requirements 101

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Installing the firmware upgrades 102

Installing BIOS firmware upgrades 102 Installing Base Management Controller (BMC) firmware upgrades 103 Installing diagnostics firmware upgrades 104 Installing RSA-II card firmware upgrades 105 Installing NIC firmware upgrades 106 Installing hard drive firmware upgrades 106 Installing ServeRAID firmware upgrades 107

Multimedia PC Client upgrade 109

Upgrading the ASU load 109 Upgrading the Multimedia PC Client installer executable 110

Downgrades 111

Downgrade system components 111

Downgrading the AudioCodes gateway 113 Downgrading the Network Elements 113 Downgrading the System Manager 113 Downgrading a database 114

Downgrade a full system 116

Preparing for full system downgrades 117 Downgrading a redundant system 118 Downgrading a non-redundant system 118

Common procedures 121

Rebooting the system 121

Procedures

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New in this release

The following sections detail what’s new in NN42040-300 Installation for Nortel Application Server (AS) 5300 Release 1.0.

Features

This section details the changes in Nortel Application Server (AS) 5300 Release 1.0. For an overview of the AS 5300 solution, see Nortel AS 5300 Overview ((NN42040-100)) .

Other changes

This document is new for AS 5300 Release 1.0.

Revision history

November 04 2008 Standard 01.04. This document is up-issued to add technical content

under section Maintenance Releases and in Downgrade system components chapters.

October 22, 2008 Standard 01.03. This document is up-issued to add technical content

under section Deployment options and in AS 5300 software deployment and Maintenance Releases chapters.

July 11, 2008 Standard 01.02. This document is up-issued for AS 5300 Release 1.0.

June 10, 2008 Standard 01.01. This document is issued for AS 5300 Release 1.0.

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Introduction

This document provides information about the installation of the IBM x3550 servers for Nortel Application Server (AS) 5300. It describes the installation of the physical hardware, platform software, and database software, as well as information about Multimedia Communication Protocol (MCP) software deployment, patches, Maintenance Releases, firmware updates, and system downgrades.

This document provides instructions that apply to the initial installation of AS 5300 servers and for server platform software reinstallations as part of backup and restore procedures. The AS 5300 does not support upgrades from other MCP products.

For more information about the topics covered in this document, see Nortel AS 5300 Fundamentals (NN42040-100).

Attention: Each AS 5300 software load package includes Release

Notes. You must read and understand the Release Notes before you begin the installation of the system.

Navigation

•

"Deployment options" (page 9)

Deployment options

The AS 5300 has two system configuration options:

•

a small redundant system, which supports up to 5 000 subscribers

• a medium redundant system, which supports up to 25 000 subscribers

For a small redundant deployment, the minimum baseline configuration for the AS 5300 infrastructure consists of two (2) IBM x3550 servers with all MCP components on each box.

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10 Introduction

For medium redundant systems, the minimum baseline configuration for the AS 5300 infrastructure includes four (4) IBM x3550 servers with the following mapping to software modules:

•

two (2) servers with Session Manager and IP Client Manager

• two (2) servers with System Manager, Database Manager, and

Provisioning Manager

For more information about the appropriate system deployment for your installation, see Nortel AS 5300 Planning and Engineering (NN42040-200).

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Installation overview

This chapter describes the steps required to install AS 5300 servers and the approximate time needed to complete each step.

Installation overview procedures

This diagram shows the steps required to complete AS 5300 installation.

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12 Installation overview

Installation overview navigation

•

"Installation times" (page 12)

Installation times

This section describes the approximate time required for each major step of the AS 5300 installation process.

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Installation times 13

Table 1 Installation preparation

Installation step Approximate time required to complete

Unpacking the hardware 10 minutes

Table 2 Hardware installation and configuration

Installation step Approximate time required to complete

Mounting the hardware 20 minutes Connecting the hardware 20 minutes Resetting the planar BIOS 5 minutes Resetting the ServeRAID BIOS 5 minutes Configuring the RSA-II card 10 minutes Configuring the planar BIOS 5 minutes Configuring the ServeRAID BIOS 15 minutes

Table 3 Platform software installation

Installation step Approximate time required to complete

Starting the Linux operating system installation 1–2 minutes Configuring the networking, serial console

10 minutes

redirection, and time zone settings Configuring the NTP, Syslog, and Audit

2–3 minutes

Daemon settings Configuring the BIOS hardware clock 1–2 minutes Configuring accounts and passwords 5–10 minutes Installing Linux updates 15 minutes

Table 4 Oracle database software installation

Installation step Approximate time required to complete

Installing Oracle 35 minutes (Primary and Secondary performed

in parallel)

Installing Oracle updates 15 minutes

Table 5 AS 5300 software deployment

Installation step Approximate time required to complete

Downloading the MCP software 5 minutes Preparing the initial load for deployment 5 minutes

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Table 5 AS 5300 software deployment (cont’d.)

Installation step Approximate time required to complete

Deploying the initial software load 45–50 minutes Updating the licensekey 10 minutes

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Installation preparation

This section describes the preparation of materials and hardware required for installing the AS 5300 server.

Navigation

•

"Unpack the materials" (page 15)

• "Customer-specific information" (page 15)

Unpack the materials

Before installing the server, verify that all of the necessary components required for installation are on-site. You require the following components:

•

IBM x3550 core server

• CD/DVD set containing firmware updates

• AS 5300 Release 1.0 SIP Core New System Software Package,

consisting of CD/DVD-ROMs containing the Linux operating system and Oracle database installation software, product documentation, and the MCP core load software

• USB keyboard, mouse, and monitor, or a keyboard, video and mouse

(KVM) unit

The number of servers and software packages received varies depending on the type of system configuration you install (simplex or redundant).

In addition, ensure there are an adequate number of properly grounded electrical outlets for the server, monitor, and other devices.

For more information about server hardware, including the installation of hot-swap components and other devices, see IBM System x3550 Type 7978 User Guide.

Customer-speciﬁc information

Ensure that the Installation Planning Sheet lists all server names and IP addresses. Complete an Installation Planning Sheet for each individual server being installed.

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This sheet is located in the chapter titled "Installation Planning sheet"

(page 17).

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Installation Planning sheet

This section contains the Installation Planning Sheet. Use the Installation Planning sheet to compile the information required for

installing an AS 5300 server. Print and complete an Installation Planning sheet for each server being installed.

Installation Planning Sheet (Individual Server)

Applies To

Item

19" Data Frame All

Location Within 19" Data Frame All

Switch Port Hosting eth0 Net I/F All

Server Type Example Value Actual Value

Physical Installation

Site-Dependent

Labeling

Site-Dependent

Labeling

Equipment-specific

Labeling

Equipment-specific

Switch Port Hosting eth1 Net I/F All

Switch Port Hosting RSA-II Net I/F All Terminal Server Port Hosting

Serial Console RS-232 Cable (if applicable) All

KVM Port Hosting Server Video and Keyboard (if applicable) All

Power Supply 1 Cabling All

Power Supply 2 Cabling All

Networking Information

Server Host Name All ems1host Service VLAN ID All 170

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Labeling

Equipment-specific

Labeling

Equipment-specific

Labeling

Equipment-specific

Labeling

Equipment-specific

Labeling

Equipment-specific

Labeling

18 Installation Planning sheet

Service VLAN Machine Logical Address All 10.10.0.5

Service VLAN Default Gateway All 10.10.0.1 Service VLAN Network Mask All 255.255.0.0 Maintenance VLAN ID All 1265 Maintenance VLAN Machine Logical

Address All 192.168.2.5 Maintenance VLAN Default

Gateway All 192.168.2.1 Maintenance VLAN Network Mask All 255.255.255.0 RSA-II Card IP Address All 192.168.3.5 RSA-II Card Default Gateway All 192.168.3.1 RSA-II Card Network Mask All 255.255.255.0

Remote Platform Backup Retrieval (Server Restore)

Remote Server IP Address All 10.12.1.5 Remote Server User ID All bkupstor Remote Server User Password All n/a Remote server backup directory All ./platform_backups

mcpPlatform.ems1 host. 2007_10_29.

Backup file name All

11_32_09.tar

Miscellaneous

Serial Console Port Baud Rate All 9600 External NTP Time Server (Clock

10.11.130.30, Source) IP Addresses for runtime system EMS1, EMS2 10.11.131.31

Primary NTP Clock Source (EMS1) IP Address NES (all) 10.10.0.5

Secondary NTP Clock Source (EMS2) IP Address NES (all) 10.10.0.6

Timezone All US / Central Syslog server (if required) All 10.12.1.6

External NTP Time Server (Clock

All

Source) for RSA-II card (optional) 192.168.3.250

Passwords

Preconfigured Account Initial Passwords, if used (not required for restore reinstalls) ntappadm All QWEpoi43@! ntsysadm All QWEpoi43@!

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Customer-specific information 19

ntsecadm All QWEpoi43@! ntbackup All QWEpoi43@! ntdbadm All QWEpoi43@! IAO Single Account Information, if used (not required for restore reinstalls) IAO User Id All iaouser IAO Password All QWEpoi43@! GRUB Bootloader All QWEpoi12#$ System Account Initial passwords (required for all installs) root All QWEpoi12#$ ntossadm All QWEpoi12#$ nortelrps All QWEpoi12#$

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Hardware installation and conﬁguration

This section describes the procedures for installing and configuring the AS 5300 server hardware.

Prerequisites

For more information about basic hardware installation, see IBM x3550 Installation Guide.

Hardware installation and conﬁguration procedures

This work flow diagram shows the steps required to install and configure the AS 5300 hardware.

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Hardware installation and conﬁguration navigation

•

"Hardware overview" (page 22)

• "Mount the hardware" (page 23)

• "Connect the hardware" (page 24)

• "Networking overview" (page 27)

• "Hardware configuration" (page 30)

Hardware overview

The AS 5300 product uses the IBM x3550 server for its core server platforms. For more information about the hardware characteristics of the IBM x3550 server, see Table 6 "IBM x3550 hardware characteristics"

(page 22).

Table 6 IBM x3550 hardware characteristics

Item Description

Form factor Height: 1U (1.69 inches), width: 17.3 inches, depth: 28 inches, weight:

34 lb, rack mount

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Mount the hardware 23

Table 6 IBM x3550 hardware characteristics (cont’d.)

Item Description

Server identification x3550, Model 7978 AC1 CPU 2 x Quad-Core Intel Xeon processor E5420, 2.5GHz, 12 MB L2 cache,

1333MHz FSB, 80w Memory 8 GB PC2-5300 CL5 ECC DDR2 Chipkill FB DIMM 667MHz Disk 2 x 73 GB 3.5-inch SAS, 15000 RPM, hot swap; RAID-1 mirrored using

IBM ServeRAID 8k-l SAS controller (hardware RAID-1) AC power 2 x 670W A/C Power Supply (redundant, hot-swap); 2.8m, 100-240V,

C13 to IEC 320-C14 (WW) rack power cable DC power 2 x 670W D/C Power Supply (redundant; hot swap); 2.8m, 100-240V,

C13 to IEC 320-C14 (WW) rack power cable Remote management Remote Supervisor Adapter II (RSA-II) Slimline with external RJ-45

Ethernet port (internal PCI card) Optical drive DVD/CD-RW Cooling Two fans per CPU, one fan per power supply Networking 2 x 10/100/1000 Mbps Serial COM1, DB-9 Rail kit Pizarro (Nortel-specified)

Mount the hardware

The AS 5300 server requires the Pizzaro rail kit for rack-mount installations.

Mounting the server

Use this procedure to mount the physical server into a server rack.

Prerequisites

• You require a Pizzaro rail kit for each IBM x3550 server being installed.

Procedure Steps

Step Action

1 Adjust the rail kit to fit in the frame. To properly support the

server, each rail must be mounted to the outside of the front and rear of the frame.

2 Adjust the left and right rails by sliding the rear mounting bracket

to fit the frame.

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24 Hardware installation and configuration

4 5 Bolt the front of the server to the front of the rail kit.

Securely install the rail kit and then slide the server into place.

Ensure the server is supported in the rear by the rail kit.

Connect the hardware

For more information about the front and rear panels of the AS 5300 server, see Figure 1 "Front panel of the AS 5300 server" (page 25) and

Figure 2 "Rear panel of the AS 5300 server" (page 25) .

--End--

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Figure 1 Front panel of the AS 5300 server

Figure 2 Rear panel of the AS 5300 server

Connect the hardware 25

Ethernet 1 and Ethernet 2 are the main Network Interface Card (NIC) ports that carry traffic for the primary application of the server. These ports are configured to run in redundant mode with one port active and the other on standby, so connect them to a redundant host switch.

The Remote Supervisor Adaptor (RSA-II) is a PCI card that provides an Ethernet interface for remote system management of the server. It includes an embedded Web server. When the server is secured, the RSA-II card Ethernet port provides HTTPS/SSH access to the RSA-II card for remote management of the server. This includes access to controls to manage the power state of the server and inspect physical attributes, as well as to gain encrypted remote access to the physical console of the server. This port is typically cabled to a port in a maintenance network, separate from the network used for the primary application of the server.

The COM1 serial port provides serial console access using an industry standard RS-232 serial cable and is typically connected to either a terminal server such as the MRV Models LX-40XX or it can be attached to a serial port on another computer using a null modem cable. If the COM1 serial

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port is attached to another computer, such as a Windows-based computer, a program such as HyperTerminal can be used to establish a login session over the serial connection. COM1 is the only serial port supported for AS 5300 systems.

For more information about the serial port pinout for COM1, see Table 7

"COM 1 serial port pinout" (page 26).

Table 7 COM 1 serial port pinout

PIN number Assignment

Name Description

1 2 3 4 5 6 7 8 9

DCD Data Carrier Detect RXD Received Data TXD Transmitted Data DTR Data Terminal Ready GRND Common Ground DSR Data Set Ready RTS Request To Send CTS Clear To Send RI Ring Indicator

During the software platform installation procedure, you have the option of configuring the COM1 serial port (in Linux, this is referred to as ttyS0) for console login during system runtime. The configured serial port has the following characteristics:

• 7-bit characters with even, odd, none, or space parity, and 8-bit

characters with no parity are supported

• Only COM1 (ttyS0) is supported

• Terminal emulation is VT100

• The user has the option of configuring either a 9 600 or 19 200 baud

rate

Connect a physical monitor or a KVM switch to the video port. This provides the physical KVM console. Nortel does not provide a KVM for use with this product.

Connect a USB keyboard, or a KVM switch, to one of the USB ports to provide a physical KVM console. A USB keyboard connected through a KVM switch can sometimes become unresponsive while switching consoles at the KVM keyboard. If this occurs, typing CTRL+Q toggles the flow control signals to restore keyboard communications with the server.

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Attach the two redundant AC (Alternating Current) power modules to redundant AC power sources, as required by industry standards.

Networking overview

The standard networking configuration for the AS 5300 system is a Dual-VLAN configuration. In this type of networking configuration, the server is connected to two different VLANs (or networks):

•

Service network

• Maintenance network

The server has a machine logical address for each network and frames entering and leaving the server are tagged with the appropriate network identifier. The hosting network equipment must support VLANs and not perform VLAN tag processing on behalf of the server.

In a typical Dual-VLAN configuration, the majority of network traffic traverses the Service network. This includes signaling, Operations, Administration, Maintenance, Provisioning (OAMP), and software heartbeating. The Maintenance network is used for a few specific functions, including the extraction of Operations Support Systems (OSS) feeds by northbound Network Management System (NMS).

Networking overview 27

For more information about a typical Dual-VLAN networking configuration, see Figure 3 "Typical Dual-VLAN configuration" (page 28) .

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Figure 3 Typical Dual-VLAN configuration

The server maintains the use of the kernel channel bonding module to implement the bond0 logical interface (enslaving eth0 and eth1 in active or standby mode). A second kernel module, the 8021q VLAN module, implements VLAN capabilities on top of the logical bond0 interface. This module implements one logical interface for each VLAN, where each is logically placed on top of the bond0 interface.

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Networking overview 29

VLAN interfaces are named according to the following syntax:

<hosting_interface>.<vlan_id>

The AS 5300 server defines the VLAN interfaces to be hosted by the logical bond0 interface. Figure 3 "Typical Dual-VLAN configuration" (page

28) shows a VLAN interface named bond0.170, which belongs to the

VLAN with ID 170, and the VLAN interface bond0.1265, which belongs to the VLAN with ID 1265. It is on these logical VLAN interfaces that the machine logical IP addresses of the Service and Maintenance VLANs are configured (one for each VLAN). Software applications are concerned only with these logical VLAN interfaces.

Nortel does not recommend Zero-VLAN configurations for standard AS 5300 configurations, but Zero-VLAN configurations can be implemented in non-standard configurations, such as in a lab or testing environment. Servers in a Zero-VLAN configuration have no knowledge of VLAN ID tagging.

Consult the Information Planning Sheet for details about network settings.

Network Time Protocol

Two Element Manager servers (EMS) serve as Network Time Protocol (NTP) clock sources for the Network Element servers (NES) in the AS 5300 system. You can configure the two EMS servers to receive their clock information from their internal system clocks or from external sources. It is recommended that you configure the servers to receive their clock information from external sources so that all of the servers in the system are synchronized with each other as well as with global clock sources.

If you configure the EMS servers to use their internal clocks as the system time source, the system is synchronized internally but has no synchronization with global clock sources.

In addition to being configured to use internal or external clock sources, the EMS servers maintain time synchronization with each other.

The NTP protocol is not secure. You can secure NTP traffic using symmetric keys for server authentication or by configuring the IPSec mesh. Symmetric keys are stored in a key file on both the client and clock source server. Modify the Network Time Protocol configuration file to specify which key in the key file to use. In 2-server or 4-server configurations, symmetric key usage is only configured on the servers hosting the System Managers. In the 4-server configuration, the non-System Manager servers

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can have their time source server configured to use the System Managers, as IPsec is already configured between System Manager servers and non-System Manager servers.

For more information about security for Network Time Protocol, see Nortel AS 5300 Security (NN42040-601).

Hardware conﬁguration

This section contains information and procedures for configuring the Basic Input Output System (BIOS) and RSA-II card on the AS 5300 server.

Prerequisites

• You require a USB keyboard, mouse, and monitor, or KVM unit.

Hardware conﬁguration procedures

This work flow shows the sequence of procedures you perform to configure the BIOS on an AS 5300 server.

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