Nortel Networks 5000i User Manual
Installation Guide
For the 5000i
NCS Pearson Publication Number 202 234 027
®
Scanner
Installation Guide
For the 5000i
NCS Pearson Publication Number 202 234 027
®
Scanner
Copyright © 1996, 1997, 1998, 2001 NCS Pearson, Inc. All rights reserved. Printed in the United
States of America. No part of this book may be reproduced in any form, or by any means,
without permission in writing from the publisher.
For Users in the United States
This equipment complies with the requirements in part 15 of FCC Rules for a Class A computing
device. Operation of this equipment in a residential area may cause unacceptable interference to
radio and TV reception requiring the operator to take whatever steps are necessary to correct the
interference,
For Users in Canada
The digital apparatus does not exceed the Class A limit for radio noise emission from digital
apparatus set in the Radio Interference Regulations of the Canadian Department of
Communications.
Le présent appareil numérique n'émit pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescit dans le réglement sur le brouillage
radioélectrique édicté par le Ministre des Communications du Canada.
5000i and ScanTools are registered trademarks and Dynamic Deskew, Image ScanTools, Image
Quality Sentry, NCS Pearson, the NCS Pearson logo, and Picture Perfect are trademarks of NCS
Pearson, Inc.
IBM is a trademark of International Business Machines Corporation.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Revision Log
Tab/Rev Date Description
12/96 Manual Released
019 04/97 Deleted all instances of the term NCS where it refers to the product except
for the first instance in the preface, p. v.
Trademarked the first instance of 5000i, cover page.
Added instructions for installing the Catgut board in the microcomputer,
pp. 16 and 20.
Updated microcomputer installation instructions, pp. 16 and 20.
Updated Figure 3-5 illustrating cable connections, p. 25.
Updated NCS responsibilities for periodic maintenance in the “Customer
Hand-off” section, p. 30.
Added Quick Check to the “Customer Hand-off” section, p. 31.
027 10/01 Changed 5000i™ to 5000i
Changed NCS to NCS Pearson.
Changed National Computer Systems to NCS Pearson, Inc.
Changed Customer Support Services Division to Customer Support.
Changed Image ScanTools
Reformatted manual.
Edited text to reflect changes in hardware and software; e.g. changed Scanex
utility to Scanner Exerciser Utility, updated other menu selections to
reflect software changes.
Updated physical dimensions of 5000i from 33” x 40” x 24” t “57.5” x 48” x
29”, p. 6.
Added note under Cabling, Step 5: “Connect this cable to the 15-pin
connector on the video card in the first expansion slot. Do not connect to
the 15-pin connector on the system board.” p. 17 and under
Cabling, Step 6, p. 22.
Changed “Connect the other end (5 BNCs) to the back of the monitor
labeled” to “Connect the other end (15-pin) to the back of the monitor,”
and removed the list of monitor labels, pp. 18 and 25.
Updated Figure 3-2 illustrating changes in Standalone Board/Connector
Locations, p. 19.
Updated Figure 3-4 illustrating changes in Network Board/Connector
Locations, p. 24.
Added to Cable Part Numbers and Connections Table: “913 406 005, Gender
Changer, HD 15 Female/Female/NA,” p. 25.
Added to Customer hand-off, step 1, “Output Hopper Height Adjustment
Switch – Adjusts the input hopper up or down,” p. 30.
Changed “ImageTool” to “Image ScanTools™,” p. 30.
Changed microcomputer to computer.
.
to Image ScanTools™.
Publication Number 202 234 027
iii
iv 5000i Scanner Installation Guide
Preface
This manual describes how to set up and install the NCS Pearson™ 5000i scanner. This manual
does not document how to install and configure the 5000i system software. 5000i scanner system
software is pre-installed and configured at NCS Pearson.
For information on operating the scanner, refer to the Operator’s Guide for the 5000i
The following components of the system are described in separate manuals:
System Component Manual Title
5000i Scanner Operator’s Guide for the 5000i Scanner
Operator's Quick Reference Card for the 5000i
Scanner
Quick Check Guide for the 5000i
Scanner
Maintenance Manual for the 5000i
Scanner
Parts Manual for the 5000i
Scanner
ScanTools (Windows
®
) Image ScanTools™ User's Guide
Scanner.
v
vi 5000i Scanner Installation Guide
Table of Contents
1. SCANNER OVERVIEW ............................................................................................... 1
Overview of the Scanner ................................................................................................ 1
Typical Standalone Configuration................................................................................. 2
Customer Support........................................................................................................... 3
Technical Support for Hardware Problems....................................................... 3
Technical Support for Software Problems........................................................ 4
2. SCANNER INSTALLATION ........................................................................................ 6
Preparation ...................................................................................................................... 6
Hardware .............................................................................................................. 6
Software ...............................................................................................................6
Installation ....................................................................................................................... 7
Checking the Installation Site ........................................................................................ 7
Installing the Scanner..................................................................................................... 9
Unpacking the Scanner....................................................................................... 9
Spares .................................................................................................................. 9
Checking the Voltage........................................................................................ 10
Site Power Wiring Recommendations............................................................. 14
Electrical Requirements ................................................................................... 15
3. INSTALLATION OF COMPUTER AND OTHER PERIPHERALS ............................ 20
Standalone Installation................................................................................................. 21
Computer ........................................................................................................... 21
Work Table ......................................................................................................... 23
Monitor and Keyboard ......................................................................................23
Network Installation ...................................................................................................... 25
Computer ........................................................................................................... 25
Monitor and Keyboard ......................................................................................28
Networking Equipment .....................................................................................29
Internal Cable Connections.......................................................................................... 30
vii
Optional Equipment...................................................................................................... 33
System Printers................................................................................................. 33
Bar Code Reader ............................................................................................... 34
4. SCANNER CHECKOUT............................................................................................ 36
Scanner Checkout Procedures.................................................................................... 36
System Software ........................................................................................................... 36
System Verification....................................................................................................... 36
Requirements .................................................................................................... 36
5000i Scanner System Software ...................................................................... 38
Customer Hand-off ....................................................................................................... 38
INDEX ............................................................................................................................. 41
viii 5000i Scanner Installation Guide
Introduction
This manual describes how to install the 5000i scanner. The scanner is typically used with a
computer, a color monitor, a printer, and can be connected to a server as part of a scanning
network system.
This guide is intended for use by NCS Pearson-trained field engineers. It is assumed that the field
engineers have had some training or experience in computer setup and installation, scanners and
scanning technology, and networks.
Chapter 1 provides an overview of the 5000i scanner's features and parts.
Chapter 2 describes the process of unpacking and positioning the system components, setting up,
and installing the 5000i scanner.
Chapter 3 provides information on installing the scanner computer and other peripherals.
Chapter 4 provides information on scanner checkout procedures, system software, system
verification, and customer hand-off.
Introduction ix
x 5000i Scanner Installation Guide
1. Scanner Overview
This chapter presents an overview of the 5000i scanner and provides information on how to
receive technical support for hardware and software problems.
Overview of the Scanner{ XE "Scanner,
5000i:Overview" }
The 5000i is a device that captures the image{ XE "Image capture" \i } of a form. It sends that
image to a host computer for analysis. Figure 1-1 illustrates the parts of the scanner.
UPPER DEFLECTOR
INPUT DECK
INPUT HOPPER
LOWER DEFLECTOR COVER
TURNAROUND
OUTPUT HOPPER
OUTPUT DECK
POWER SWITCH
SELECT STACKER
SHUNT GATE
tiger011
PRINTER COVER
PRINTER DECK
Figure 1 – 1: Scanner Parts
In a typical scanning session, these components function as follows:
• The power switch { XE "Power switch" }turns on the scanner and any other system
components that are plugged into the scanner's internal power strip.
• The READY switch { XE "READY switch" }starts and stops the scanner.
• The input hopper { XE "Input hopper" \i }holds the forms that are ready to be scanned. When
the scanner is made READY, the input hopper raises; when the scanner stops, the hopper
lowers, allowing you to load more documents. The input hopper accepts stacks of up to 750
forms, depending on the thickness and condition of the sheets.
• The input hopper height adjustment switch { XE "Input hopper height adjustment switch" \i
}allows you to adjust the height of the input hopper so that the scanner can pick a sheet. Refer
to the Operator's Guide for the 5000i
Scanner for instructions on setting this adjustment.
Chapter 1. Scanner Overview Page 1
• The output hopper { XE "Output hopper" }receives the forms that are successfully scanned.
When the scanner starts, the output hopper is raised; when the scanner stops, the stacker is
lowered, allowing you to remove the sheets. Before scanning, the output sheet stop
adjustment knob { XE "Output sheet-stop adjustment knob" }should be set to the length of
the scanned forms, so they will stack properly. The output hopper height adjustment switch
{ XE "Output hopper height adjustment switch" }adjusts the height at which the hopper halts.
Refer to the Operator's Guide for the 5000i Scanner for instructions on making these
adjustments.
• The scanner picks the forms from the input hopper one at a time. From there, the form moves
along the transport bed by rollers that continually drive the form into the rail to remove
possible skew{ XE "Dynamic deskew station" }. The form then passes through the read heads
where the cameras capture the image of the form.
• The form now goes through the turnaround station,{ XE "Turnaround station" } where the
form is turned over and sent to the wait station. At this point the software application
determines where the form should go. If the system includes the optional transport printer,{
XE "Transport printer" } then any information that needs to be printed on the form will be
sent there. The form is imprinted as it passes over the print head. The form is then sent to one
of two places:
− The output hopper accepts up to 750 forms, depending on the thickness and condition
of the sheets. This hopper is reserved for forms that are read with no errors.
− The select stacker { XE "Select stacker" }accepts up to 200 forms, depending on the
thickness and condition of the sheets. The software controls the hopper's use. It is used
for forms with correctable and non-correctable system errors. For example, if the system
detects a multiple response on a grid, it sends the form to the select stacker. The operator
can fix the form and scan it again.
Typical Standalone Configuration{ XE "Scanner,
5000i:Standalone configuration" }{ XE "Standalone
configuration" }
Figure 1-2 illustrates the components of a typical standalone 5000i scanner configuration. The
forms image is sent from the 5000i scanner to the computer for processing.
Page 2 5000i Scanner Installation Guide
tiger009
Figure 1 – 2: Scanner Standalone Configuration
Customer Support
When you call NCS Pearson Customer Support{ XE "Scanner, 5000i:Customer Support" } { XE
"Customer Support" }for either hardware or software technical support, an operator will ask you
to describe your problem. The operator will then relay information regarding your problem to a
support analyst who will call you back as soon as possible.
NCS PEARSON CUSTOMER SUPPORT - 1-800-338-5544
Technical Support for Hardware Problems
When you have questions concerning the scanner hardware that are not answered in this guide,
call NCS Pearson Customer Support.
Before calling, you should:
• Know your Customer ID Number,{ XE "Customer ID number" } your{ XE "Serial number,
scanner" } scanner's serial number, and the sheet count. The serial number is located in
two places: on the back of the cabinet near the power cord and on the mechanism plate
under the outer turnaround deflector.
• Write down a description of your problem. This helps ensure that you will have all the
details you need when you talk to a dispatch operator.
• Note all error messages that appear on your computer's screen. Write down any error
messages that are related to your problem.
• Have a description of your hardware ready. Include the type of computer or scanner.
Chapter 1. Scanner Overview Page 3
Technical Support for Software Problems
When you have questions concerning the scanner system software, call NCS Pearson Customer
Support.
Before calling, you should:
• Write down a description of your problem. This helps ensure that you will have all the
details you need when you talk to an analyst.
• Note all error messages that appear on your computer's screen. Write down any error
messages that are related to your problem.
• Have a description of your software problem ready. Include the software registration
number (located on the software registration card).
Page 4 5000i Scanner Installation Guide
Chapter 1. Scanner Overview Page 5
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