Nortel Networks 4065R User Manual

Title page

Nortel Communication Server 1000

DECT Handset 4065R

User Guide

Revision history

December 2007

Standard 01.01. This document is issued to support Nortel Communication Server 1000 Release 5.5 software.

September 2005

Standard 1.00. This document is issued to support Nortel Communication Server 1000 Release 4.5 software.

Revision history

Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . 9

Sensitive electronic equipment . . . . . . . . . . . . . . . . . . . . . . . . . 9

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting up the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Charging the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Handset controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Switching the handset on or off . . . . . . . . . . . . . . . . . . . . . . . 16

Keys and display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Handset illumination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Locking or unlocking the dialpad . . . . . . . . . . . . . . . . . . . . . . 21

Contents

Menu Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Calling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Changing settings during a call . . . . . . . . . . . . . . . . . . . . . . . 27

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Accessing Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Messaging limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Working with Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents

Using the Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . 38

Dialpad layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Working with Entries in the Telephone Book . . . . . . . . . . . . . 40

Using Quick Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Transferring phone numbers to the Telephone Book . . . . . . . 44

Using the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dialling a number from the Redial List . . . . . . . . . . . . . . . . . . 45

Transferring a number to the Telephone Book . . . . . . . . . . . . 46

Deleting an entry or deleting all entries . . . . . . . . . . . . . . . . . 47

Using the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Dialling a number from the Caller List . . . . . . . . . . . . . . . . . . 49

Transferring a number to the Telephone Book . . . . . . . . . . . . 49

Deleting an entry or deleting all entries . . . . . . . . . . . . . . . . . 50

Using the Caller Filter list . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Working with Caller Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adjusting Ringer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adjusting Earpiece or Handsfree speaker volume . . . . . . . . . 60

Telephone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring Telephone Options . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring DECT system information . . . . . . . . . . . . . . . 74

Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Accessing additional features using FFC or SPRE codes 83

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Installing the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Contents

Installing or removing the MEM card . . . . . . . . . . . . . . . . . . . 86

Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Contents

Important safety information

This section provides information on the following topics:

• “Sensitive electronic equipment” on page 9

• “Safety precautions” on page 10

Read the following information before using the Nortel DECT Handset 4065R.

CAUTION

Like all cordless telephones, this handset uses radio signals, which do not guarantee a connection setup under all circumstances. Generally, you should not rely exclusively on cordless telephones when making indispensable calls (such as medical emergencies).

The CE Marking indicates that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Visit the Nortel web page to obtain a copy of the Declaration of Conformity: http://www.nortelnetworks.com/products/announcements/ eumrdc/index.html

This product complies with IP54, according to IEC 60 529. Use only in countries where authorized.

Sensitive electronic equipment

Any radio-based equipment can potentially cause interference with other equipment and can receive interference from other equipment. This potential also applies for DECT equipment. However, due to the very low

Important safety information

transmission power used by DECT equipment, the risk of interference is very small.

Safety precautions

Observe the following safety precautions:

CAUTION

Keep the charger, handset, and accessories out of reach of small children.

WARNING

Do not open the handset or charger; doing so can expose you to high voltages. Have all repairs carried out by authorized service personnel.

WARNING

Do not use the handset in a vehicle or hazardous location.

CAUTION

• This product contains magnetic material. Be aware that small metallic objects can stick (for example) to the loudspeaker, which can deteriorate audio quality and can be harmful. Do not allow the charger and the battery contacts to come into contact with conductive objects, such as keys, paper clips, rings, or bracelets.

• Do not place the phone within 10 cm of sensitive electronic equipment.

Setting up the handset

This section provides information on the following topics:

• “Installing the charger” on page 11

• “Installing the battery pack” on page 12

• “Charging the batteries” on page 13

Before you use the handset, it is important that you read the safety information and perform the following steps:

Installing the charger

Place the charger on a flat, even surface. To operate the charger, a mains connection is required. Ensure that the mains voltage matches the adapter mains voltage.

1. Connect the cable on the plug-in mains adapter to the terminal on the bottom of the charger.

2. Plug the mains adapter into the mains socket outlet.

CAUTION

Do not install the charger, handset, and accessories near:

• water, moisture, sources of heat, or in direct sunlight

• devices that generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios, televisions, or fax and telephone terminals

• areas where the handset can be covered, or in locations with poor ventilation

• excessive dust, or areas subject to vibration, shock, or extreme temperature fluctuations

Setting up the handset

CAUTION

• Use only the plug-in AC adapter and battery type supplied, and use only approved accessories.

• Ensure the mains voltage of the adapter matches the local mains voltage.

• Do not use AC adapters that are visibly damaged (cracked or broken housing), and keep the ventilation slits on the AC adapters free of obstruction.

WARNING

• Do not use any batteries except those provided or authorised by Nortel.

• Do not charge the batteries unless you use the supplied charger and the proper batteries.

• Do not replace the batteries in potentially explosive environments, such as rooms where flammable liquids or gases are present.

• Do not dispose of batteries in a fire. Recycle or dispose of batteries in accordance with local regulations.

Your handset can be used to make and receive calls only after you charge the batteries.

Installing the battery pack

You must install the battery pack before you can use your handset.

1. Make sure the handset is switched off. Place the handset with the display downwards on a flat surface.

2. Push the battery pack into the casing, as shown in Figure 1 (1).

3. Press the battery pack down until it locks, as shown in Figure 1 (2).

Setting up the handset

Figure 1: Installing the battery pack

Important battery information

Use the battery pack only as directed. Heat or cold reduces the performance and service life of the batteries. It is possible that a handset with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged.

Charging the batteries

Place the handset in the charger.

CAUTION

The batteries can become hot during the first charge cycle.

Charging guidelines

• Charge the batteries for approximately five to six hours before using the handset for the first time. This protective measure extends the service life of the batteries.

• The maximum power output is attained only after three to five charging and discharging cycles.

• Do not leave the handset connected to the charger longer than one month without using.

• The batteries can be charged and discharged hundreds of times, but eventually they wear out. If the operating time (that is, talk and standby time) is significantly shorter than usual, replace the batteries.

Setting up the handset

• To maintain optimum operating time, discharge the batteries from time to time by leaving the handset off the charger and switched on, until it switches itself off. Do not use any other method to discharge the batteries.

• Extreme temperatures influence the charging capability of the batteries.

Charging and operating times

• Empty batteries require approximately five hours to fully charge.

• When batteries are fully charged, the handset has approximately 8 hours of talk time or approximately 100 hours of standby time.

Charge display

The handset display screen shows the battery charge status. When the battery capacity is almost exhausted, the battery symbol flashes in the display. If the battery warning tone is switched on, the battery warning tone sounds, see “Configuring Attention Tones” on page 68. If you are making a call when this occurs, approximately three to five minutes of talk time remains. If you are not making a call and the handset is not in the charging station, a telephone call while this message is displayed.

Battery empty

appears in the display. You cannot make

Note:

Batteries with an unknown charging status fully charge in

approximately 14 hours.

See Table 1 for battery charge display definitions.

Table 1: Battery charge display

80 - 100 % charged 60 - 80 % charged 40 - 60 % charged 20 - 40 % charged 0 - 20 % charged (frame flashes) batteries are empty: alert tone has been given.

Note:

When the battery is replaced, the charge level is not correctly

displayed until a whole charge and discharge cycle completes.

Handset controls

This section provides information on the following topics:

• “Switching the handset on or off” on page 16

• “Keys and display” on page 16

• “Handset illumination” on page 21

• “Locking or unlocking the dialpad” on page 21

• “Menu Shortcuts” on page 22

Figure 2 provides an illustration of the handset layout.

Figure 2: DECT Handset 4065R

Earpiece

Handset controls

SOS key

Arrow keys

Soft key

Handsfree key /

Transfer key /

Info key

Keypad

Connector for Headset

Display

Rear:

Loudspeaker

Softkey / On/Off

Hook key

Microphone

Use the SOS key, located on the side of the phone, to signal for help in an emergency.

Press the arrow (up/down) keys to select menu items.

Use the two soft keys to select the function shown on the LCD above the soft key.

The right soft key also functions as the On/Off key.

Handset controls

Press the Handsfree/Transfer/Info key to:

• activate Handsfree (hold down the key until a dialtone sounds).

• transfer a call or conference a third party.

• open the information menu.

Use the Hook key to:

• make a call

• answer a call

• end a call

Switching the handset on or off

Use the right soft key to switch the handset on or off, as follows:

Switch the handset ON by pressing the On/Off key.

Switch the handset OFF by pressing the On/Off key for

Keys and display

more than three seconds when the phone is in an idle state.

The handset has three major display areas, as shown in Figure 3.

Figure 3: 4065R display

1. Icon/text line

Nortel 5260

Robert Reid

Menu r

2. Information/text lines, which display messages and:

— status (in idle mode) — caller names or numbers (in

calling mode)

3. Soft key line

Handset controls

Icon/text line

The function of this line changes as follows:

• During a telephone call or while in idle mode, the Icon/text line displays the current status of the handset.

• When using the menus, the Icon/text line displays the name of the active menu.

When the handset is in an idle state, the Icon/text line is replaced with an icon line, which displays various handset status symbols as shown in Table 2.

Table 2: Symbols indicating handset status

Symbol Status

n x

[

Steady: Ringer deactivated

At least 2 bars: Good radio link

Steady: Handset has a connection Flashing: Handset has an incoming call

Steady: Handsfree is activated

Steady: Microphone is muted

Steady: New message Flashing: Message box is full.

Flashing: Voice message waiting in message box.

Charge status of the batteries

Information/Text lines

The middle lines of the display provide information that varies with the current state of the handset. When the handset is:

• in idle mode, status information is shown.

• in calling mode, caller names or numbers are shown.

Handset controls

In the idle state, the display shows the name of the DECT system, the programmed user name (as you entered it, see page 76), the internal telephone number (if programmed).

During a call the display is updated with the caller line IDs and/or calling party name display (CPND), and call duration timer.

While browsing in menus, menu options (for example, caller filter) and the features menu are displayed as a three-line list. If more than three lines of information are available, the lines can be scrolled up or down using the

arrow keys. Selectable entries are shown with a dark background.

Symbols can also appear in this area of the display. For example, when Caller Filter is active, the of the Text/Information area of the display.

t symbol appears in the center of the third row

Soft key line

Soft keys are located below the Information/Text line.The functions allocated to the keys are shown on the bottom line of the display. The key functions change automatically according to the operation state of the handset.

Menu soft key

Press the Menu soft key to activate a menu of relevant operations; the contents of this menu depends on the state of the handset. Short-press the Menu soft key to activate the shortcut menu (refer to “Menu Shortcuts” on page 22).

Arrow soft keys

Symbols displayed above the arrow keys ( functionality of the arrow keys:

When the Telephone Book icon is displayed, press the

arrow keys to select numbers from the Telephone Book.

When entering telephone numbers and names, press the

arrow keys to move the cursor keys left or right.

When a selection list (such as Telephone Book or Menu) is displayed, press the arrow keys to move the cursor to the desired entry.

N) identify the respective

Handset controls

During a call, press the arrow keys to increase or decrease the receiver or loudspeaker volume.

Right soft key

Two functions are available on the right soft key, depending on how long you hold the key. Use the right soft key for either of the following:

Backspace soft key

←

Esc

OK soft key

Options soft key

Options

Esc soft key

Esc

Press the Backspace soft key to delete an individual character.

While editing an entry, long-press the Backspace soft key for three seconds to delete all input characters and then press the Esc soft key to return to the previous menu.

Press the OK soft key to select a function. In the display area, active settings are indicated by a check mark (o), while inactive settings are indicated by a dash (

Press the Options soft key to perform actions on the selected item in the current menu.

Press the Esc soft key to quit the current menu selection. The selection of the previous menu branch or the current idle or connection display is shown.

Press the Esc soft key one or more times to quit the present menu and return to the idle display.

Redial soft key

Press the Redial soft key to enter the Redial list.

Handset controls

Dialpad unlock

Press the unlock soft key, followed by the

Automatic Hide

Menus are automatically hidden when:

• you receive a call while your phone is in the idle or call state.

• you perform input, during a call, that requires invoking a new, calldependent menu (for example, you press the Transfer/Conference

O) to transfer a call or set up a conference call).

key (

• you press a soft key that invokes a menu other than the one currently displayed.

If you have saved your input, it remains saved when you leave the menu.

Receiver key

The Hook key offers the same functions as lifting or replacing the receiver of a normal telephone.

Handsfree/Transfer/Conference/Info key

unlock the handset.

Press the Hook key to initiate, answer, or end a call.

# key, to

The Handsfree key has the following functions:

Number keys

The dialpad number keys are used to directly enter telephone numbers and names, including vanity phone numbers (which use letters standing

Handsfree: During a call, or when the phone is in an idle state, long-press the Handsfree key to activate Handsfree mode.

Transfer/Conference: During a conversation, press the

Transfer/Conference key to initiate a transfer or

conference. Info: Press the Info key to open the Information menu to

access the Caller List, Messages, and VoiceBox.

Handset controls

for specific digits of a phone number). Long-press the (0) key for a

longer period to insert a pause in predial mode.

SOS key

A special key on the top left side of the handset activates an SOS call or message in idle mode. See “Making an SOS call” on page 26 for details

Handset illumination

The display is automatically illuminated when there is an incoming call or a key is pressed. The display illumination automatically switches off after 10 seconds if no key is pressed.

Locking or unlocking the dialpad

Use the Key Lock feature to disable key input and prevent any accidental operation.

To lock the dialpad:

To unlock the dialpad:

1. Press the Menu soft key.

2. Press the

Note:

Press the left soft key (!), and then press

# key within 1 second.

The left soft key label becomes a lock icon (!).

Note:

You can answer calls when the key lock is active; once you do, key lock is temporarily suspended, enabling you to use all the keys. The key lock is reactivated when you terminate the call.

Handset controls

Menu Shortcuts

To provide quicker access to frequently used menu items, dialpad shortcuts are provided. When the handset is in an idle state, press the

Menu soft key, and then press any of the keys listed in Table 3.

Table 3: Menu Shortcuts

Function Key Description

Buzzer off Menu Buzzer on Menu Silent Charging on Menu

Silent Charging off Menu User Name Menu Mandown call on/

off Caller Filter Accept

List

Caller Filter Block List

Caller Filter Off Menu

Buzzer on/off Menu Key Lock on Menu

For more information about menu functions, see “Telephone Options” on page 61, “Configuring DECT system information” on page 74, and “Security functions” on page 80.

1 Switch Buzzer off. 2 Switch Buzzer on. 3 Switch Silent Charging on. 4 Switch Silent Charging off. 5 Change the user name

6 Activate or deactivate the

mandown call function.

7 Caller Filter Accept List activated

8 Caller Filter Block List activated

9 Caller Filter Off * Switch Buzzer on and off. # Switch Key Lock on.

Calling features

This section provides information on the following topics:

• “Making a call” on page 23

• “Answering a call” on page 26

• “Changing settings during a call” on page 27

• “Transferring a call” on page 28

Making a call

Choose one of these options to make a call:

Dialling

Calling features

1. Press the Hook key.

2. Use the dialpad to enter the phone number.

Using the Predial option

To predial a number:

Note:

entering a number in predial mode.

You can add additional digits to the number you are dialling. For example, in some offices you must add a digit at the beginning of the number to place a call on an outside line.

1. Use the dialpad to enter the phone number.

2. Press the Hook key.

Long press the zero (0) key to insert P (for pause) when

Calling features

To edit a number in predial mode:

←

Esc

Note:

telephone number, the new digits are inserted at the end of that telephone number. If the input cursor is positioned at any other point, the new digits are inserted in front of the insertion point.

1. Use the arrow keys to position the insertion point.

2. Use the dialpad to enter the new digits. Press the Backspace soft key to delete an individual

character. While editing an entry, long-press the Backspace

soft key for three seconds to delete all input characters and then press the Esc soft key to return to the previous menu..

3. Press the Hook key to dial.

When predialling, if the input cursor is positioned after the

Using Quick Call

Use the Quick Call feature to place calls by dialling a one-digit code.

1. Long-press the number key assigned to the phone number.

2. Press the Hook key to dial the number.

Note:

If Auto.Quick Hook is enabled, you do not need to press the Hook key. To enable Auto.Quick Hook, see “Activating or deactivating Auto. Quick Hook” on page 70. See “Assigning a Quick Call number” on page 43 for information about assigning one-digit codes.

Calling features

Using Handsfree

To enable several people in a room to listen to a call, the handset includes a Handsfree feature.

Note:

replaced by the loudspeaker icon (

For best results:

• Place the handset upright on a smooth, flat surface, leaving the loudspeaker and microphone free of obstruction.

• Keep approximately 0.5 metres away from the handset when speaking.

1. Long-press the Handsfree key before or during a call.

2. Use the dialpad to enter the phone number.

3. Press the Handsfree key or the Hook key to end the call.

When the Handsfree function is active, the hook icon is

=).

Using the Telephone Book to dial

Use the following steps to dial numbers stored in the Telephone Book:

1. Press the Telephone Book soft key.

2. Press the arrow key to scroll through the Telephone Book and select the number you want to dial.

Note 1:

Telephone Book by entering characters on the dialpad.

Note 2:

seconds, the name and number of the selected entry is automatically displayed. If this happens, press the

arrow keys to continue browsing the list.

3. Press the Hook soft key.

Alternatively, you can select entries in the

If you do not take any action for two

Calling features

Making an SOS call

Use this option to make emergency calls to a specific telephone number. When you press the SOS key, the phone sends a text message if one is programmed; otherwise it initiates a voice call.

Press and hold the SOS key to dial the SOS number.

Note:

The SOS function is only available when an SOS number is programmed. Otherwise, “Not Available” is displayed when you press the SOS key. To store an SOS number, see “Configuring the Emergency Call SOS number” on page 63.

Mandown call

The handset contains an integrated sensor that detects the orientation of the handset. If the handset orientation changes from upright to horizontal (in other words, it falls over), a mandown call is initiated or a message is sent to a preprogrammed mandown call number. The number and the text message are stored in the menu Telephone Options; see “Telephone Options” on page 61. The Mandown call option can be switched on or off with the key shortcut Menu more information.)

6. (See “Menu Shortcuts” on page 22 for

Answering a call

The ringer sounds and the call alert symbol (g) flashes to announce an incoming call. The number of the caller is displayed, if it is available.

Press the Hook key to answer the call. or

Lift the handset off the charger, if Charger Answer is enabled. For more information on Charger Answer, refer to “Activating or deactivating Charger Answer” on page 70.

Muting the ringer

Calling features

Silence

Note:

Press the Silence soft key to mute the ringer alert signal during a call alert.

Note:

This does not disable the call alert symbol,

which flashes when a call is received.

Once the call is muted, you have the option to reject the call.

Rejecting a call

Reject

Note:

Press the Reject soft key to reject the call.

The call is diverted to your voice mail system (if configured).

Changing settings during a call

During a call, you can adjust the Earpiece or Handsfree speaker volume and mute the handset.

Adjusting the Earpiece or Handsfree volume

During a call, you can change the Earpiece or Handsfree volume, in eight steps, using the arrow keys ( the minimum or maximum volume is reached, a beep sounds. A bar in the display increases or decreases to indicate the actual volume setting.

N). When

Note:

When you adjust the Earpiece or Handsfree volume, the new setting is remembered the next time you use the phone.

Calling features

Using Mute during a call

Press the Mute soft key to deactivate the microphone of your handset. The microphone muted symbol ($) appears on the Icon line. Press the UnMute soft key to activate the microphone again.

)

Using Handsfree during a call

You can enable Handsfree during a call. Long-press the Handsfree key

O) during a call to switch Handsfree on or off. For more information

( about using Handsfree, see “Using Handsfree” on page 25.

Transferring a call

Use this option to transfer a call, or to conference in a third party.

1. Press the Transfer key to put the first caller on hold. The letter R is displayed on the bottom line of the

display, and a special dial tone sounds.

2. Use the dialpad to dial the phone number of the third party.

3. Choose one of the following:

• Press the Transfer key to conference in the first caller.

• Press the Hook key to transfer the call.

Using Voice Mail

This section provides information on the following topics:

• “Accessing Voice Mail” on page 29

Use the Voice Mail feature to listen to voice messages left by calling parties.

Note:

Contact your system administrator to determine if Voice Mail is

available on your system.

When a new voice message is waiting, the Voice Mail ( on the icon line, and the text Voice Box number is configured. The symbol disappears after all voice messages are played.

Note:

When messages are received while the handset is switched off, or is out of the range of the system, the Message Waiting indicator is displayed when the handset is turned on or comes back in range of the system.

For automated access to your voice messages, Nortel recommends that you preconfigure the Voice Mail access number and voice box password, as discussed in “Configuring Voice Box No.” on page 68.

Voice Message

flashes on the display if the

V) symbol flashes

Accessing Voice Mail

Use this option to automatically access voice mail messages using a preconfigured Voice Mail access number, voice box number, and password.

Voice Box

1. Press the Info key.

2. If the Voice Box option is not already highlighted, press the arrow keys to scroll and highlight the

Voice Box option, and press the OK soft key.

+ 67 hidden pages