Nortel Networks 400-S User Manual

Part No. 209375-A November 2000

4401 Great America Parkway Santa Clara, CA 95054

Setting Up the BayStack Instant Internet 400-S Unit

recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Netwo rks NA Inc .

Trademarks

NORTEL NETWORKS is a trademark of Nortel Networks. BayStack, Instant Internet, and the Nortel Networks logo are trademarks of Nortel Networks. All other trademarks and registered trademarks are the property of their respective owners.

Statement of con ditions

In the interest of improving internal design, operational function, and/or reliability, Nortel Networks NA Inc. reserves the right to make changes to the products described in this document without notice.

Nortel Networks NA Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

USA requirements only

Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Op eration of this equipment in a re sid entia l area is lik el y t o cau se harm ful interference, in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense.

European requirements only

EN 55 022 statement

This is to certify that the Nortel Networks BayStack Instant Internet 400-S is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class A (CISPR 22).

Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take app r opriate measures.

Achtung: Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.

Attention: Ceci est un produit de Classe A. Dans un envi ronnement domesti que, ce produit risque de créer des interférences radioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.

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EC Declaration of conformity

This product conforms to the provisions of the R&TTE Directive 1999/5/EC.

Japan/Nippon requirements only

Voluntary Control Council for Interference (VCCI) Statement

Taiwan requirements

Bureau of Standards, Metrology and Inspection (BSMI) Statement

Canada requirements only

Canadian Department of Communications Radio Interference Regulations

This digital apparatus (BayStack Instant Internet 400-S) does not exceed the Class A limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.

Règlement sur le brouillage radioélectrique du ministère des Communications

Cet appareil numérique (BayStack Instant Internet 400-S) respecte les limites de bruits radioélectriques visant les appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.

Canada CS-03 rules and regulations

Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications netwo rk protective, operational and safety requirements as prescribed in the ap propriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equ ipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed usin g an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent the degradation of service in some situations.

Setting Up the BayStack Instant Internet 400-S Unit

Repairs to certif ied equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe syste m, if present, are connected togethe r . This pre caution may be partic ularly impo rtant in rural areas.

Caution: Users should not attempt t o make such connections themselves, but should contact the approp riate electric inspection authority, or electrician, as appropriate.

Notice: For equipment using loo pst art lines, please note that the Ringer Equ ivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a tel ephone interface. The termination on an inte rface may consist of any com bination of dev ices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN is located on the "FCC Rules Part 68" label located on the brack et of the module or on the back of the uni t.

Canada CS-03 -- Règles et règlements

Avis: L'étiquette d'Industrie Canada id entif ie le mat ériel hom ologué. Cette étiquette certifie que le mat ériel est conforme aux normes de protection, d'exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur.

Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans cert aines situations.

Les réparations de matériel homologué doive nt être coordonnées par un représentant désigné par le fournisseur. L'entreprise de télécommunications peut demander à l'util isat eur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause de ma uv ais fonctionnement.

Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique, des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.

Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installations électriques, ou à un électricien, selon le cas.

Avis: V eu illez prendre note qu e pour tout appa reillage supp ortant des lignes de typ e "loopstar t," l'indice d'équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d'une interface téléphoni que peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas

5. Le REN figure sur l'étiquette "FCC Rules Part 68" située sur le support du module ou à l'arrière de l'unité.

Modular components used in this assembly

This product contains a base unit and possibly one or more of the following Communication and Network Connection Options Devices. Please refer to your specific product for a description of what op tion cards (if any) are included. Compliance Statements for all th e following devices are on file and avail able on request.

FCC Part 68 compliance statement

This equipment complies with Part 68 of FCC Rules. All direct connections to telephone network lines must be made using standard plugs and jacks compliant with FCC Part 68. Please note the following:

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1. You are required to request service from the tel ephone company before you connect the unit to a network. When you request service, you must provide the telephone company with the following data:

• When you request T1 Service, you must provide the telephone company with

— The Facility Interface Code

Provide the telephone company with all the codes below:

– 04DU9-BN (1.544 MB, D4 framing format) – 04DU9-DN (1.544 MB, D4 framing format with B8ZF coding) – 04DU9-1KN (1.544 MB, ESF framing format) – 04DU9-1SN (1.544 MB, ESF framing format with B8ZF coding) – 04DU9-1ZN (1.544 MB, ANSI ESF and ZBTSI without line power)

The telephone company will select the code it has available.

— The Service Order Code(s) (SOC): 6.0F — The required Universal Service Order Code (USOC) jack: RJ48C

• When you request 56K/64K Service, you must provide the telephone company with

— The Facility Interface Code: 04DU5-56/64 — The Service Order Code(s) (SOC): 6.0F — The required Universal Service Order Code (USOC) jack: RJ48S

• When you request V.34 Service, you must provide the telephone company with

— The required Universal Service Order Code (USOC) jack: RJ11C — The make, model number, Ring er Equivalence Number (REN), and FCC Re gistration number of the unit

The REN helps you determine the numbe r of device s you can connect to y our telep hone line and st ill have all of those devices ring when your number is called. In most, but not all, areas, the sum of the RENs of all devices should not exceed 5.0. To be certain of the number of devices you can connect to your line, you should cal l your local tele phone com pany to determin e the maximum REN for your calling area. This equipment must not be used on party lines or coin lines.

• When you request I SD N “U” Interface Service, you must provide the telephone comp any with

— The Facility Interface Code: 02IS5 — The Service Order Code(s) (SOC): 6.0F — The required Universal Service Order Code (USOC) jack: RJ49C

• When you request I SD N “S/T” Interface Service, you must provide the telephone company with

— The Service Order Code(s) (SOC): 6.0N — The make, model number, and FCC Registration numb er of th e NT1

Note: ISDN S/T cannot be directly connected to the network.

• When you request Primary Rate ISDN Service, you must provide the telephone company with

— The Facility Interface Code: 04DU9-1SN (1.544 MB, ESF framing format with B8ZF coding) — The Service Order Code(s) (SOC): 6.0F — The required Universal Service Order Code (USOC) jack: RJ48C

2. Your telephone com pan y may make cha ng es to its faci lities, e qu ipm ent , oper atio n s, or proce dure s that co ul d affect the proper functioning of your equipment. The telephone company will notify you in advance of such changes to give you an opportunity to maintain unin terrup te d telep h one service .

3. If the unit causes harm to the telephone network, the telephone company may temporarily discontinue your service. If possible, they will notify you in advance, but if advance notice is not practical, you will be notified as soon as possible and will be informed of your right to file a complaint with the FCC.

Setting Up the BayStack Instant Internet 400-S Unit

4. If you experience trouble with the unit, please contact the Nortel Networks Technical Solutions Center in your area for service or repairs. Repairs should be performed only by service personnel authorized by Nortel Networks.

United States 1-800-2LANW AN Valbonne, France 33-4-92-96-69-68 Sydney, Australia 61-2-9927-8800 Tokyo, Japan 81-3-5740-1700

5. You are required to notif y the telephone company when you disconnect the unit from the net w ork.

UL listing/C-UL listing

This information technology equi pment is UL-Listed and C-UL-Listed for the uses described in this and accompanying documents.

Connecting an Instant Internet unit to the network

Important safety information To avoid contact with electrical current:

• Never install electrical wiring during an electrical st orm

• Never install telephone jacks in wet locations unless that jack is specifically designed for wet locations

• Use caution when insta lling or modifying telephone lines

• Use a screwdriver and other tools with insulated handles

• You and those around you should wear safety glasses or goggles

• Do not place telephone wiring or connections in any conduit , outlet or junction box containing electrical wiring

Warning: Do not work on your telephone wiring if you wear a pacemaker. Telephone lines carry electrical current. Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities.

Extreme caution must be used to avoid electrical shock from such facilities. You must avoid contact with all such facilities.

• Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least 6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts.

• Before working with existing in side wiring, check all electrical ou tlets fo r a squ are te leph on e dial light transformer and unplug it from the electrical outlet. Failure to unplug all telephone trans fo rmers can cause electrical shock.

• Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, swimming pool, or similar hazardous location.

• Protectors and grounding wire placed by th e ser vice provider must not be connected to, remov e d, or modified by the customer.

Specific information related to different types of communication connections

Connecting an Instant Internet unit containing an analog modem

It is not necessary to notify the telephone company be fo re installi ng the modem . Howeve r, the telephone company may request the telephone number(s) to which the unit is connected and the related FCC inform atio n inc lu ding the FCC Part 68 registration number and the ringer equivalence number.

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Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital (PBX), party, or coin telephone line. If the modem is malfunctioning, it may affect the telephone lines. In this case, disconnect the modem until the source of the difficulty is traced.

Connecting an Instant Internet unit containing an ISDN modem with NT

When connecting this version of the product to the network, avoid contact with the Telecommunications lead wire. Telephone wiring can carry dangerous voltage from electrical faults or lightning.

The product is equipped with a standard 8-pin RJ-49C jack for connection to the ISDN network. If you need to add wiring to your facility , refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring

and Powering Guidelines (Residence and Small Business).

Connecting an Instant Internet unit containing an ISDN modem without NT1

This version of the product is equipped with two standard 8-pin RJ-45 jacks for connection to the NT1 (the BRI line can be attached to either jack, and the unused jack can be used to connect a second ISDN device).

NT1

Instant Internet

ISDN Device

9611EA

At the product interface point, the interface cable must be wired “straight-through” (pin 1 at one end connected to pin 1 at the other end, pin 2 to pin 2, etc.), and must have at le as t the middle 4 pins (pins 2 , 3, 4, a nd 5) co nn e ct ed . The ca b le s included in your package are wired in thi s fashion.

Your NT1 must be properly conn ected to your ISDN service; check with your service provider. If you need to add wiring to your facility , refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring

and Powering Guidelines (Residence and Small Business).

Avis: L'étiquette d'Industrí Canada ide n tifie le matériel homologué. Cette étiquette certifie que le mat ériel est conforme à certaines no rmes d e prot ection, d'ex ploit ation e t de sécurité des réseaux de télécommunications. Toutefois, le Ministére

n'assure pas que le matériel fonctionnera a la satisfaction de l'utilisateur. Avant d'installer ce matériel, l'utilisateur doit assurer qu'il soit permis de le raccorder aux installations de l'entreprise

locale de télécommunications. Le matériel doit également être installé en suivant une méthode de raccordement acceptée. Dans certaíns cas, les fils intérieurs de l'entreprise utilisés pour un service individuel á ligne unique peuvent être prolongés au moyen d'un dispositif de raccordement homologué (c ordon rallonge téléphonique interne). L'abonné ne doit pas oublier qu'il est p ossible qu e la c onfo rmité a ux c onditio ns énoncées ci-dessus n'empechent pas la dégradation du service dans certaines situations. Acluellement, les entreprises de télécommunication ne permette nt pas que l'on raccorde leur matériel à des jacks d'abonné, sauf dans les cas précis pr évus pas les tarrifs particuliers de ces entreprises.

Les réparations de matériel homologué doive nt être effectuées par un centre d'entretien canadien autorisé désigné par le fournisseur. La compagnie de télécommunicat ions peut demander á l'tilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur, ou à caus e de mauvais fonctionneme n t.

Pour sa propre protection, l 'utilisateur d oit assure r que tou s les fils de mise à la te rre de la source d 'énergie électrique, des lignes téléphoniques et des canalisations d 'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précautions est particuliérement importante dans les régions rurales.

Avertissement: L'utilisateu r ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours aux services d'un électricien.

L'indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée à un circuit téléphonique bouclé utilisé par ce dispositif. La termination du circuít

Setting Up the BayStack Instant Internet 400-S Unit

bouclé peut être constítuée de n'importe quelle combinaison de d ispositifs, pourvu que la somme des indices de charge de l'ensemble des dispositifs ne dépasse pas 100.

L'indice de charge se trouve sur le mode m.

Nortel Networks NA Inc. software license agreement

NOTICE: Please carefully read this license agreement before copying or using the accompanying software or installing the hardware unit with pre-enabled software (each of which is referred to as “Software” in this Agreement). BY COPYING OR USING THE SOFTWARE, YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. THE TERMS EXPRESSED IN THIS AGREEMENT ARE THE ONLY TERMS UNDER WHICH NORTEL NETWORKS WILL PERMIT YOU TO USE THE SOFTWARE. If you do not accept these terms and conditions, return the product, unused and in the original shipping container, within 30 days of purchase to obtain a credit for the full purchase price.

1. License grant. Nortel Networks NA Inc. (“Nortel Networks”) grants the end user of the Software (“Licensee”) a

personal, nonexclusive, nontransferable license: a) to use the Software either on a single computer or, if applicable, on a single authorized device identified by host ID, for which it was originally acquired; b) to copy the Software solely for backup purposes in support of aut horized use of the Software; and c) to use and copy the associated user manual solely in support of authorized use of the Software by Licensee. This license applies to the Software only and does not extend to Nortel Networks Agent software or other Nortel Networks software products. Nortel Networ ks Agent software or other Nortel Networks software products are licensed for use under the terms of the applicable Nortel Networks NA Inc. Software License Agreement that ac companies such software and upon payment by the end user of the applicable license fees for such software.

2. Restrictions on use; reservation of rights. The Software and user manuals are protected under cop yri ght laws.

Nortel Networks and/or its licensors retain all title and ownership in both the Software and user manuals, including any revisions made by Nortel Networks or its licensor s . The copyright notice must be reproduced and included with any copy of any portion of th e Software or user manuals. Li censee may not modify, translate, decompile, d isassemble, use for any competitive analysis, reverse engineer, distribute, or create derivative works from the Software or user manuals or any copy, in whole or in part. Except as expressly provi ded in this Agreement, Licensee may not copy or transfer the Software or user manuals, in whole or in part. The Software and user manuals embody Nortel Networks’ and its licensors’ confidential and proprietary intellect ual property. Licensee shall not sublicense, assign, or ot herwise disclose to any third party the Software, or any information about the operation, design, performance, or implem entation of the Software and user manuals that is con fidential to Nortel Networks and its licensors; however, Licensee may grant permission to its consultants, subcontractors, and agents to use the Software at Licensee’s facility, provided they have agreed to use the Software only in accordance with the terms of this license.

3. Limited wa rranty. Nortel Networks warrants each item of Software, as delivered by Nortel Networks and properly

installed and operated on Nortel Networks hardware or other equipment it is originally licensed for, to function substantially as described in i ts accompanying user manual during i ts warranty period, which begins on the date Software is first shipped to Licensee. If any item of Software fails to so function during its warranty period, as the sole remedy Nortel Networks will at its discretion provide a suitable fix, patch, or workaround for the problem that may be included in a future Software release. Nortel Networks further warrants to Licensee that the media on which the Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days from the date Software is first shipped to Licensee. Nortel Networks will replace defective media at no charge if it is returned to Norte l Netwo rks dur ing th e war ran ty pe riod al ong wi th p roof o f th e date of shipm ent. This warr anty doe s not apply if the media has been damaged as a result of accident, misuse, or abuse. The Licensee assumes all responsibility for selection of the Software to achieve Licensee’s intended results and for the installation, use, and results obtained from the Software. Nortel Networks does not warrant a) that the functions contained in the software will meet the Licensee’s requirements, b) that the Software will operate in the hardware or software combi nat ions that the Licensee may select, c) that the operation of the Software will be uninterrupted or e rror free, or d ) tha t all defects in the opera tio n of the Software will be corrected. Nortel Networks is not obligated to remedy any Software defect that cannot be reproduced with the latest Software release. These warrant ies do not apply to the Software if it has been (i) altered, except by Nortel Networks or in acc ordance with its instruc tions; (ii) used in conj unct ion with anoth er vend or’s product,

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resulting in the defect; or (iii) damaged by improper environment, abuse, misuse, accident, or negligence. THE FOREGOING WARRANTIES AND LIMITATIONS ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANT ABILIT Y OR FITNESS FOR A PARTICULAR PURPOSE. Licensee is responsible for the security of its own data and information and for maintaini ng adequa te proc edures apa rt from the Soft ware to recon struct lo st or altered files, data, or programs.

4. Limitation of liability. IN NO EVENT WILL NORTEL NETWORKS OR ITS LICENSORS BE LIABLE FOR

ANY COST OF SUBSTITUTE PROCUREMENT; SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES RESULTING FROM INACCURATE OR LOST DATA OR LOSS OF USE OR PROFITS ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF NORTEL NETWORKS RELATING TO THE SOFTWARE OR THIS AGREEMENT EXCEED THE PRICE PAID TO NORTEL NETWORKS FOR THE SOFTWARE LICENSE.

5. Government licensees. This provision applies to a ll Software and do cumenta tion acqu ired directly or indire ctly by o r

on behalf of the United States Government. The Software and documentation are commercial products, licensed on the open market at market prices, and were developed entirely at private expense and without the use of any U.S. Government funds. The license to the U.S. Government is granted only with restricted rights, and use, duplication, or disclosure by the U.S. Government is subject to the restrictions set forth in subparagraph (c)(1) of the Commercial Computer Software––Restricted Rights clause of FAR 52.227-19 and the limitations set out in this license for civilian agencies, and subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause of DFARS

252.227-7013, for agencies of the Department of Defense or their successors, whichever is applicable.

6. Use of Software in the European Com munity. This provision applies to all Software acquired for use within the

European Community. If Licensee uses the Software within a country in the European Community, the Software Directive enacted by the Council of Euro pean Communit ies Directive da ted 14 May, 1991, will apply to the examination of the Software to facilitate interoperability. Licensee agrees to notify Nortel Networks of any such intended examination of the Soft ware and may procure supp ort and assistance from Nortel Networks.

7. Term and termination. This license is effective until terminated; however, all of the restrictions with respect to

Nortel Networks’ copyright in the Software and user manuals will cease being effective at the date of ex pi ration of the Nortel Networks copyright; those restric tions relating to use and disclosure of Norte l Networks’ confid ential info rmation shall continue in effect. Licensee may terminate this license at any time. The license will automatically terminate if Licensee fails to comply with any of the terms and conditions of the license. Upon termination for any reason, Licensee will immediately destroy or return to Nort el Networks the Software, user m anuals, and all copies. Nort el Networks is not liable to Licensee for damages in any form solely by reason of the termination of this license.

8. Export and re-export. Licensee agrees not to export, dire ct ly or indirectly, the Software or related technical data or

information without first obtaining any required export licenses or other governmental approvals. Without limiting the foregoing, Licensee, on behalf of itse lf and its subsidiaries an d affiliates , agrees that it will not, with out first obtaini ng all export licenses and approvals required by the U.S. Government: (i) export, re-export, transfer, or divert any such Software or technical data, or any direct product thereof, to any country to which such exports or re-exports are restricted or embargoed under United States export control laws and regulations, or to any national or resident of such restricted or embargoed countrie s; or (ii) pro vid e t he So ftwar e or relate d tech nica l da ta or inform a tio n to any m ilit ary end user or for any military end use, including the design, development, or production of any chemical, nuclear, or biological weapons.

9. General. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent

jurisdiction, the remainder of the provision s of this Agreemen t shall remain in full force and effec t. This Agreement will be governed by the laws of the state of Calif ornia.

Should you have any qu estion s conce rning this Agreem ent, co ntact N orte l Network s, 4401 Great Am erica Pa rkwa y , P.O. Box 58185, Santa Clara, California 95054-8185.

Setting Up the BayStack Instant Internet 400-S Unit

LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. LICENSEE FURTHER AGREES THAT THIS AGREEMENT IS THE ENTIRE AND EXCLUSIVE AGREEMENT BETWEEN NORTEL NETWORKS AND LICENSEE, WHICH SUPERSEDES ALL PRIOR ORAL AND WRITTEN AGREEMENTS AND COMMUNICATIONS BETWEEN THE PARTIES PERTAINING TO THE SUBJECT MATTER OF THIS AGREEMENT. NO DIFFERENT OR ADDITIONAL TERMS WILL BE ENFORCEABLE AGAINST NORTEL NETWORKS UNLESS NORTEL NETWORKS GIVES ITS EXPRESS WRITTEN CONSENT, INCLUDING AN EXPRESS WAIVER OF THE TERMS OF THIS AGREEMENT.

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Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Instant Internet package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Available options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Requirements and compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Chapter 2

Installation preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Preparing for Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Making decisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Selecting an Internet service provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installation worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 3

Instant Inte r n e t 40 0-S hardware installatio n . . . . . . . . . . . . . . . . . . . . . . . . 35

Getting to know your Instant Internet 400-S unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Setting the voltage selector switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Instant Internet quick installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Mounting your Instant Internet unit in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Setting Up the BayStack Instant Internet 400-S Unit

12 Contents

Chapter 4

Seven-port autosensing switch specifications. . . . . . . . . . . . . . . . . . . . . . 51

Instant Internet 10/100 Ethernet switch overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Switch features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

RJ-45 10BASE-T/100BASE-TX Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

MDI/MDI-X autosensing capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 5

DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Switch settings for normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Switch settings for special configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Resetting your Instant Internet unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Chapter 6

LEDs: suppor t and diagnost ic fu n c ti o n s. . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1

Interpreting Instant Internet LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

LEDs 1 through 8 and Power LED at power-up sequence . . . . . . . . . . . . . . . . . . 62

LEDs 1 through 8 and the Power LED during operation . . . . . . . . . . . . . . . . . . . . 63

Using the seven-port autosensing switch LEDs for troubleshooting . . . . . . . . . . .63

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Chapter 7

Out-of-band management support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configuring the Instant Internet unit through a PC direct connection . . . . . . . . . . . . . . 66

Connecting a PC to the Instant Internet unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring a direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring the Instant Internet unit through a dial-up connection . . . . . . . . . . . . . . . . 69

Connecting a modem to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configuring modem connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Connecting a modem to the Instant Internet unit . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Connecting to an Instant Internet unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents 13

Appendix A

Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Appendix B

Adapter cable pinout diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Direct access adapter cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Cable part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

V.35 adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

X.21 (DCE) adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Remote access adapter cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Null modem adapter (PC-to-PC) cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Modem adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting Up the BayStack Instant Internet 400-S Unit

14 Contents

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Figures

Figure 1 Front panel of the Instant Internet 400-S unit . . . . . . . . . . . . . . . . . . . . . . 36

Figure 2 Rear panel of the Instant Internet 400-S unit . . . . . . . . . . . . . . . . . . . . . .37

Figure 3 Removing screws from cover of Instant Internet 400-S unit . . . . . . . . . . . 47

Figure 4 Attaching the mounting bracket to the Instant Internet 400-S unit . . . . . .48

Figure 5 Attaching the Instant Internet 400-S unit to the front of the rack . . . . . . . 49

Figure 6 DIP switches on the rear panel of the unit . . . . . . . . . . . . . . . . . . . . . . . . 55

Figure 7 Instant Internet 400-S unit LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 8 HyperTerminal Connection Description dialog box . . . . . . . . . . . . . . . . . . 67

Figure 9 HyperTerminal Connect To dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 10 HyperTerminal Com1 Properties dialog box . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 11 Command prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Figure 12 HyperTerminal Connection Description dialog box . . . . . . . . . . . . . . . . . .71

Figure 13 HyperTerminal Connect To dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Figure 14 HyperTerminal COM1 Properties dialog box . . . . . . . . . . . . . . . . . . . . . . 72

Figure 15 V.35 adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 16 X.21 (DCE) adapter cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Figure 17 Null modem adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . 80

Figure 18 Modem adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Setting Up the BayStack Instant Internet 400-S Unit

16 Figures

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Tables

Table 1 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Table 2 Ethernet interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Table 3 Communications interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Table 4 International power cord specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Table 5 Voltage selector switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Table 6 Switch settings for normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Table 7 Switch settings for resetting the password . . . . . . . . . . . . . . . . . . . . . . . . 56

Table 8 Switch settings for resetting the password and user-defined

Table 9 Switch settings to disable switch settings for resetting the password

Table 10 Switch settings for resetting factory default conditions . . . . . . . . . . . . . . . 58

Table 11 LED status and appearance during operation . . . . . . . . . . . . . . . . . . . . . 63

Table 12 Seven-port switch port status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Tables 17

configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

and user-defined configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Setting Up the BayStack Instant Internet 400-S Unit

18 Tables

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Preface

This manual describes the BayStack™ Instant Internet 400-S unit. This manual also describes what you do to install the Instant Internet the Internet.

Before you begin

Before using this manual, you need to do two things. First, write down the model number and serial number of your Instant Internet unit. You will need this information if you call Nortel Networks Technical Support. Model and serial numbers are located on the rear panel of your Instant Internet unit.

Model #: ____________________________________________________

Example: CQ2001E80

Serial #: ____________________________________________________

™

hardware and to access

Example: I4000181CC404F

Second, you must complete the steps outlined in Chapter 2, “Installation

preparation,” on page 29. The steps include:

1 P reparing for I nternet acce ss 2 Selecting an Internet service provider 3 Selecting the type of connection to use

Setting Up the BayStack Instant Internet 400-S Unit

20 Preface

Acronyms

The following acronyms are used in this manual:

AC Alternating Current AUI Attachment Unit Interface CB Certification Body CEE Certification of Electrical Equipment CENELEC European Committee for Electrotechnical Standardization CHAP Challenge Handshake Authentication Protocol CSA Canadian Standards Associates cUL Underwriter Laboratories testing to Canadian standards dBA Decibels Audible DIP Dual Inline Pins DMZ Demilitarized Zone DNS Domain Name Service DSL Digital Subscriber Lines FDX Full Duplex HAR Harmonized HD Harmonized Document HDX Half Duplex IEC International Electrotechnical Commission IP Internet Protocol IPX Internetwork Packet Exchange ISDN Integrated Services Digital Network ISP Internet Service Prov ider Kb/s Kilobits Per Second LAN Local Area Network LED Ligh t-Em itti ng Diod e MB Megabyte Mb/s Megabits Per Second MDI Medium Dependent Interface MDI-X Medium Dependent Interface - Crossover

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MP Multilink Protocol NAT Network Address Translation NEMA National Electrical Manufac ture r s Ass ociati on NOM Norma Oficial Mexicana NIC Network Interface Card NT1 Network Termination Type 1 PAP Password Authentication Protocol POP Point of Presence POTS Plain Old Telephone Service PPP Point-to-Point Protocol PPPoE Point-to-Point Protocol over Ethernet ROM Read-Only Memory SMTP Simple Mail Transfer Protocol SPID Service Profile Identifier STP Shielded Twisted-Pair UL Underwriter Laboratories UTP Unshielded Twisted Pair VAC Voltage Alternating Current WAN Wide Area Network

Preface 21

Related publications

For more information about using Instant Internet, refer to the following publications:

• Important Notice for the BayStack Instant Internet Version 7.11 (Part number 307603-E)

Provides instructions for viewing documentation and installing the Instant Internet software and th ird-party applications (Adobe Acrobat Reader, Netscape Communicator, and AniTa Terminal Emulator).

• Installing the BayStack Instant Internet Management Software Version 7.11

(Part number 209226-B) Provides instructions f or installing the Instant Internet software.

Setting Up the BayStack Instant Internet 400-S Unit

22 Preface

• Using the BayStack Instant Internet Management Software Version 7.11

(Part number 300868-G) Provides an intr oduc ti on t o Instant Internet, instructions for ad mini stering the

product, and procedures for using Instant Internet features.

• Reference for the BayStack Instant Internet Remote Access Commands Version 7.11 (Part number 302005-F)

Provides instructions and commands for remotely accessing Instant Internet.

• BayStack Instant Internet Software and Documentation Version 7.11 CD (Part number 206664-D)

Provides manuals for using and installing the Instant Internet software and third-party applications. The CD contains the followin g documents:

— Installing the BayStack Instant Internet Management Software Version

7.11

— Setting Up the BayStack Instant Internet 100 Unit — Setting Up the BayStack Instant Internet 100-S Unit — Setting Up the BayStack Instant Internet 400 Unit — Setting Up the BayStack Instant Internet 400-S Unit — Using the BayStack Instant Internet Management Software Version 7.11 — Reference for the BayStack Instant Internet Remote Access Commands

Version 7.11

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You can print selected technical manuals and release notes free, directly from the Internet. Go to the www25.nortelnetworks.com/library/tpubs/ URL. Find the product for which you n eed documentation. Then locate the specific c ate gor y an d model or version for your hardware or software product. Use Adobe Acrobat Reader to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to Adobe Systems at the

www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.

You can purchase selected documentation sets, CDs, and technical publications through the Internet at the www1.fatbrain.com/documentation/nortel/ URL.

How to get help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, cont act one of the fol lowing Nortel Networks Technical Solutions Centers:

Technical Solutions Center Telephone

EMEA (33) (4) 92-966-968 North America (800) 2LANWAN or (800) 252-6926 Asia Pacific (61) (2) 9927-8800 China (800) 810-5000

An Express Routing Code (ERC) is available for many Norte l Ne twor ks p rod uct s and services. When you use an ERC, your call is routed to a technical support person who specialize s in suppor ting tha t product or servi ce. To locate an ERC for your product or service, go to the www12.nortelnetworks.com/ URL and click ERC at the bottom of the page.

Preface 23

Setting Up the BayStack Instant Internet 400-S Unit

24 Preface

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Chapter 1 Introduction

This chapter introduces your Instant Internet 400-S unit and describes package contents, available options for your Instant Internet unit, and any requirements and compatibility issues.

Caution: Before you install your unit, make sure that the power voltage selector switch setting matches your power voltage. For details, refer to

“Setting the voltage selector switch” on page 42.

Instant Internet package

The Instant Internet package contains:

• Instant Internet 400-S unit

• Depending on the type of connection you ordered, your Instant Internet

package contains one or more of the following connector cables: — RJ-11 cable (phone cord) for a dial-up connection or 1-Meg modem

connection

— ISDN cable for an Integrated Service Digital Network (ISDN) connectio n — Two RJ-45 cables for a 10BASE-T or 100BASE-T Ethernet connection — Two RJ-45 crossover cables for a 10BASE-T or 100BASE-T Ethernet

connection

— RJ-48 cable for a T1 connection or an E1 connection

Note: If you ordered your Instant Internet unit for use with a V.35 or

X.21 modem, you must provide the connection cable. For pinout diagrams for V.35 a nd X.21 adapter cables, refe r to Appendix B, “Adapter

cable pinout diagrams,” on page 77.

Setting Up the BayStack Instant Internet 400-S Unit

26 Chapter 1 Introduction

• Important Information for the BayStack Instant Internet (Part number 307603-E)

• Installing the BayStack Instant Internet Management Software Version 7.11

(Part number 209226-B)

• BayStack Instant Internet Software and Documentation Version 7.11 CD (Part number 206664-D)

For contents, see “Related publications” on page 21.

Available options

The Instant Internet 400-S unit is shipped with several options. The standard unit includes a seven-port autosensing, autonegotiating 10/100 Ethernet switch on the front of the unit and t wo full-d uplex/half-dup lex, autone gotiating 10/ 100 megabits per second (Mb/s) Ethernet connections.

You can also order your I nstant Internet u nit c onf igured with one of the following:

• Internal dual-analog V.90 modem

• Internal ISDN 128K card (with or without NT1) with a Plain Old Telephone

Service (POTS) connection

• Internal 1-Meg modem

• Internal T1 connection with an ISDN backup connection

• Internal E1 connection with an ISDN backup connection

• Internal V.35 or X.21 serial connection with an ISDN backup connection

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Note: I f your unit does not ha ve an inter nal anal og modem or ISDN car d, disregard all references to dial-up account and dial-up configuration throughout this manual.

+ 60 hidden pages