Nortel Remote Office 9150 Installation And Administration Manual
555-8421-215
Remote Office 9150
Installation and Administration Guide
Product release 1.0 Standard 1.0 March 2000
NTDR84AA
Remote Office 9150
Installation and Administration Guide
Product release: 1.0
Publication number: 555-8421-215
Document release: Standard 1.0
Date: March 2000
Copyright © 2000 Nortel Networks, All Rights Reserved
Printed in the United States of America
All information contained in this document is subject to change without notice. Nortel Networks
reserves the right to make changes to equipment design or program components, as progress in
engineering, manufacturing methods, or other circumstances may warrant.
*Nortel Networks, the Nortel Networks logo, the Globemark, How the World Shares Ideas, and
Unified Networks, Meridian 1, and SL-100 are trademarks of Nortel Networks.
PROCOMM PLUS is a trademark of Datastorm Technologies, a subsidiary of Quarterdeck
Corporation.
HYPERTERMINAL is a trademark of Hilgraeve, Incorporated.
MICROSOFT, MS-DOS, WINDOWS, and WINDOWS NT are trademarks of Microsoft Corporation.
FCC: Customer instructions
The Remote Office 9150 unit complies with Part 68 of the FCC rules. On the bottom
side of the equipment is a label that contains, among other information, the FCC
registration number and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone company.
The Remote Office 9150 unit uses the following standard connections and codes: USOC
Code: RJ21X, Facility Interface Code: 02DU5-64, and Service Order Code: 6.0F.
The REN number shown on the label is used to determine the number of devices that can
be connected to the telephone line. Excessive RENs on the telephone line can result in
the devices not ringing in response to an incoming call. The sum of the RENs should not
exceed five (5.0). To be certain of the number of devices that can be connected to a line,
as determined by the total RENs, contact the local telephone company.
If the equipment causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service might be required.
However, if advance notice is not practical, the telephone company will notify you as
soon as possible. Also, you will be advised of your right to file a complaint with the FCC
if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of the equipment. If this happens, the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
No repairs can be performed by you. If you experience trouble with this equipment,
please contact the following for repair and warranty information:
Nortel Networks
Product Service Center
640 Massman Drive. Nashville, TN 31210
Phone: 1-800-251-1758
If the equipment is causing harm to the telephone network, the telephone company
might request that you disconnect the equipment until the problem is resolved.
This equipment cannot be used on public coin phone service provided by the telephone
company. Connection to party line service is subject to state tariffs. Contact the state
public utility commission, public service commission, or corporation commission for
information.
Industry Canada: Equipment attachment limitation
NOTICE: The Industry Canada Label identifies certified equipment. This certification
means that the equipment meets telecommunications network protective, operational,
and safety requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). The Department does not guarantee that the equipment will
operate to the user’s satisfaction.
Before installing this equipment, you should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. You should be aware that
compliance with the above conditions might not prevent degradation in service in some
situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, can give the telecommunications company cause to request you to
disconnect the equipment.
You should ensure, for your own protection, that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution can be particularly important in rural areas.
Caution:
the appropriate electric inspection authority, or electrician, as appropriate.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be connected to
a telephone interface. The termination on an interface can consist of any combination of
devices subject only to the requirements that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
You should not attempt to make such connections yourself, but should contact
March 2000 Publication history
Publication history
March 2000
This is the Standard 1.0 issue of the Remote Office 9150
Installation and Administration Guide for Remote Office
9150 Release 1.0.
Installation and Administration Guide
v
Publication history Standard 1.0
vi Remote Office 9150
Contents
About this document xiii
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Skills you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xviii
Related information products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Conventions used in this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
1
Remote Office 9150 description 1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Section A: Product description 7
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
What is Remote Office 9150?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Office 9150 hardware description. . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Add-on modules description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connection options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How the Remote Office 9150 unit works. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Section B: Feature description 31
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Trunking, connection types, and call timers. . . . . . . . . . . . . . . . . . . . . . . . . . 38
Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Voice over IP features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Port management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Station priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Connection bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Local calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Online/offline table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Other supported features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Administration software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Installation and Administration Guide vii
Contents Standard 1.0
2
Planning for installation 63
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Physical environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Administration PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Network considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Managing trunk connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Station configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Planning for future growth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Deployment options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Planning the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
3
Installing the Remote Office 9150 unit 105
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Unpacking and inspecting the equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Removing the Remote Office 9150 unit cover . . . . . . . . . . . . . . . . . . . . . . . 113
Installing a trunk interface or DSP application module . . . . . . . . . . . . . . . . 116
Mounting the Remote Office 9150 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Connecting the Remote Office 9150 unit. . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Powering up the Remote Office 9150 unit . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Installing the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Using the Configuration Wizard to perform initial configuration . . . . . . . . 141
Testing the network connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
4
Configuration Manager overview 161
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Starting Configuration Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Configuration Manager description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using the online Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Configuration files description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Working with configuration files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Selecting the device type for offline configuration . . . . . . . . . . . . . . . . . . . 187
Logging on to a unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Logging off from a unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Performing a system restart or shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Closing Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
viii Remote Office 9150
March 2000 Contents
5
Configuring the Remote Office 9150 unit 203
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Section A: System settings 211
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Configuring the system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Section B: IP addresses 221
About IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Configuring the Remote Office 9150 unit’s IP interface . . . . . . . . . . . . . . . 227
Section C: RLC connection information 229
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Configuring the RLC connection information . . . . . . . . . . . . . . . . . . . . . . . 231
Configuring the security level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Section D: Trunk interface information 239
About trunks and trunk groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Configuring BRI trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Configuring trunk groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Section E: Stations 251
Station overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Defining stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Defining a fax station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
6
Using Remote Office 9150 stations 271
Modes of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Making and receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Indicator updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Display messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Telephone features operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Going online and offline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
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Contents Standard 1.0
7
Administration 291
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Changing the administration password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Section A: Performing backups and restores 299
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Creating a backup configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Restoring the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Section B: Working with system logs 309
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Displaying logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Resizing logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Clearing logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Section C: Viewing statistics 315
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Trunk Connection Statistics screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Bandwidth Connection Statistics screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Caller Information Statistics screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Hardware Statistics screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Local Call Statistics screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Remote Call Statistics screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Section D: Performing upgrades 335
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Verifying the firmware and software version. . . . . . . . . . . . . . . . . . . . . . . . 338
Obtaining the latest upgrade file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Extracting upgrade files from the download file . . . . . . . . . . . . . . . . . . . . . 342
Performing a firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Performing a software upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
8
Troubleshooting 349
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Remote Office 9150 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Digital telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Device connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Software problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Using Configuration Manager’s Ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Recovering from a catastrophic failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
x Remote Office 9150
March 2000 Contents
A
Network engineering guidelines 371
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Remote Office traffic engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Assessing WAN link resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Quality of Service evaluation process overview. . . . . . . . . . . . . . . . . . . . . . 393
Setting the Quality of Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Measuring the intranet Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Reducing delays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Implementing Quality of Service in IP networks . . . . . . . . . . . . . . . . . . . . . 416
B
Planning forms 421
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Section A: Remote Office 9150 forms 425
Completing the Remote Office 9150 forms . . . . . . . . . . . . . . . . . . . . . . . . . 426
Configuration Information—Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Configuration Information—ISDN BRI Modules . . . . . . . . . . . . . . . . . . . . 432
Configuration Information—Network Connections. . . . . . . . . . . . . . . . . . . 435
Configuration Information—Dialing Plans . . . . . . . . . . . . . . . . . . . . . . . . . 436
System expansion worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Section B: Meridian Internet Gateway Reach Line Card forms 441
Completing the MIG RLC forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Connection Information—16 ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Connection Information—32 ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
Online/Offline Table Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457
System expansion worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
C
Sample configuration files 461
Example of a network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462
Voice port configuration on the Meridian 1 PBX. . . . . . . . . . . . . . . . . . . . . 464
Data port configuration on the Meridian 1 PBX. . . . . . . . . . . . . . . . . . . . . . 466
MIG RLC configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
Remote Office 9150 unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
Installation and Administration Guide xi
Contents Standard 1.0
D
Connection pin-out tables 475
TELCO 1 connector pin-out table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476
TELCO 2 connector pin-out table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Ethernet connector pin-out table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Admin (serial) connector pin-out table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
Power connector pin-out table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Glossary 483
Fields index 505
Index 511
xii Remote Office 9150
Preface
About this document
In this preface
About this guide xiv
Skills you need xviii
Related information products xx
Conventions used in this guide xxii
Installation and Administration Guide xiii
About this document Standard 1.0
About this guide
Introduction
The Remote Office 9150 Installation and Administration Guide describes how to
install, configure, and manage the Remote Office 9150 unit in a branch office.
Who should read this guide
This guide is for the following individuals who are responsible for the
installation, configuration, and day-to-day management of the Remote Office
9150 unit system:
Nortel Networks distributors
■
telecom network managers and administrators
■
data network managers and administrators
■
branch office managers and administrators
■
Assumptions
This document assumes that you have the skills listed on page xviii.
How to use this guide
This guide explains, step-by-step, how to install, configure, and use the Remote
Office 9150 unit product. To get an overview of what you need to do, review this
guide before beginning Remote Office 9150 unit installation and configuration.
When you are ready to begin, follow the steps in the order in which they are
presented. This helps you to achieve a successful installation.
In this guide
Chapter 1, “Remote Office 9150 description”
This chapter describes the Remote Office 9150 system, how it works, and its
features.
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March 2000 About this document
Chapter 2, “Planning for installation”
This chapter helps you to plan for Remote Office 9150 unit installation and
configuration. This chapter includes topics such as
choosing a suitable location
■
issues to consider when incorporating the Remote Office 9150 unit product
■
into your networks
managing system resources
■
planning network security
■
planning user station configuration
■
installation checklists
■
methods for implementing the Remote Office 9150 unit into your network
■
gathering information for configuration
■
planning for future growth
■
Chapter 3, “Installing the Remote Office 9150 unit”
This chapter explains how to
install and connect the Remote Office 9150 unit
■
install or replace trunk interface and DSP application modules
■
install and start the Configuration Manager software
■
Chapter 4, “Configuration Manager overview”
This chapter describes the Configuration Manager screens. It also describes the
conventions used in this guide to present instructions for working with the
screens.
Chapter 5, “Configuring the Remote Office 9150 unit”
This chapter explains how to use the Configuration Manager software to
configure
trunks used by the Remote Office 9150 unit
■
connection information needed to establish connections between the
■
MIG RLC on the host PBX and the Remote Office 9150 unit at the branch
office
user stations connected to the Remote Office 9150 unit
■
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Chapter 6, “Using Remote Office 9150 stations”
This chapter describes digital telephone usage and features as they pertain to
Remote Office 9150.
Chapter 7, “Administration”
This chapter describes how to perform periodic administration tasks, such as
performing backups, restores, and upgrades, and viewing system logs and
statistics.
Chapter 8, “Troubleshooting”
This chapter describes how to determine why the Remote Office 9150 and its
connected telephones are not working.
Appendix A, “Network engineering guidelines”
This appendix provides guidelines for evaluating and setting Quality of Service
on your IP network. If you install the Remote Office product in your IP network
without performing the preliminary assessments that are described, this can
result in unacceptable degradation in voice service to users.
Appendix B, “Planning forms”
This appendix provides sample forms to help you
plan the Remote Office 9150 unit configuration
■
determine what you need to expand the Remote Office 9150 unit’s voice
■
processing capabilities
Appendix C, “Sample configuration files”
This appendix provides the following:
a sample network diagram that shows one host site (MIG RLC installed on
■
the host PBX) and one Remote Office 9150 unit (with one user station)
sample configurations using information from the network diagram
■
The purpose of this appendix is to demonstrate the relationship between
configuration settings on each unit in the network.
Appendix D, “Connection pin-out tables”
This section provides pin-out tables for each Remote Office 9150 unit connector.
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Glossary
Many terms in this manual have meanings specific to the telecommunications
and data networking fields, or specific to the Remote Office 9150 unit. You can
find the definitions of terms used in this manual, as well as a few related terms.
Indexes
The Fields index helps you to locate information about the fields on the
Configuration Manager screens. Use the index when you want to know the
function of the field.
The main index provides an alternative method of locating information in this
guide.
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Skills you need
Introduction
This section describes the skills and knowledge you need to use this guide
effectively.
Nortel Networks product knowledge
Knowledge of, or experience with, the following Nortel Networks products is
helpful when working with the Remote Office 9150 unit:
the Meridian 1 switch
■
Meridian digital telephones
■
Telecommunications experience
Knowledge of, or experience with, telecommunications is helpful when working
with the Remote Office 9150 unit:
Extended Digital Line Cards (XDLCs) and how they work
■
configuring voice and data ports
■
configuring ISDN BRI, PRI (or other types of trunks)
■
establishing telephone connections
■
Data networking experience
Knowledge of, or experience with, data networking is helpful when working
with the Remote Office 9150 unit:
networking fundamentals and concepts
■
IP protocol
■
network addressing and routing
■
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March 2000 About this document
network traffic analysis and provisioning
■
network security
■
Voice over IP (general knowledge)
■
PC experience or knowledge
Knowledge of, or experience with, the following PC tasks is helpful when
administering the Remote Office 9150 unit:
general knowledge of Microsoft Windows
■
software installation
■
network configuration
■
Other experience or knowledge
Other types of experience or knowledge that can be useful include the following:
analytical skills
■
troubleshooting skills
■
Installation and Administration Guide xix
About this document Standard 1.0
Related information products
Introduction
This section lists information products where you can find additional
information.
Meridian 1 documents
The following documents describe how to establish telephone and trunk
connections between the Remote Office 9150 unit and the BIX in-building
cross-connect system:
Meridian 1 Installation planning (NTP 553-3001-120)
■
Telephone and attendant console installation (NTP 553-3001-215)
■
BIX* In-Building Cross-Connect System Material Installation and
■
Servicing (Wall-Mounted System) (NTP 631-4511-200)
Remote Office 9150 and MIG RLC documents
Remote Office and MIG RLC Release Notes (NTP 555-8421-102)
The Release Notes describe the features and known problems for the Meridian
Internet Gateway Reach Line Card (MIG RLC) and Remote Office 9150 branch
office system.
The printed copy might supersede the copy provided on the CD-ROM. You can
obtain the most up-to-date version from the Nortel Networks web site. For
download instructions, see “How to obtain the product documentation and
CD-ROMs” on page xxi.
Meridian Internet Gateway Reach Line Card Installation and
Administration Guide (NTP 555-8421-210)
This document, written for both the Meridian 1 installer and administrator,
explains how to install and configure the Meridian Internet Gateway Reach Line
Card on the Meridian 1 PBX.
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March 2000 About this document
Installer’s Notes
The following Installer’s Notes are quick reference documents that are provided
with the component discussed in the document:
Meridian Internet Gateway Reach Line Card Installer’s Notes
■
Remote Office 9150 and MIG RLC DSP Application Module Installer’s
■
Notes
Remote Office 9150 Trunk Interface Module Installer’s Notes
■
Each document summarizes the installation and configuration procedures for the
component and provides cross-references to other documents for more detailed
information.
Note: You cannot order these documents separately.
CD-ROMs
The following CD-ROMs are available for the Remote Office 9150 unit:
Remote Office Product CD-ROM, which contains
■
documentation in Adobe Acrobat Reader (PDF) format
■
firmware
■
Configuration Manager software
■
Remote Office Technical Training Course 100 CD-ROM
■
The Technical Training CD-ROM contains a web-based course for Nortel
Networks distributors, and administrators of Nortel Networks customers.
The course explains how to install, configure, and manage the MIG RLC
and Remote Office 9150 unit.
How to obtain the product documentation and CD-ROMs
You can order the printed documentation and CD-ROMs from your Nortel
Networks distributor.
You can also download the documentation in Adobe Acrobat Reader (PDF)
format from the Nortel Networks web site. For more information, refer to the
Remote Office and MIG RLC Release Notes (NTP 555-8421-102).
Installation and Administration Guide xxi
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Conventions used in this guide
Introduction
This section describes the conventions used in this guide.
Precautionary messages
Note: A note describes the secondary results of procedures or commands, or
special conditions under which you must use a procedure or command.
ATTENTION
.
.
.
Provides information essential to the completion of a task.
CAUTION
Risk of data loss or equipment damage
Cautions you against unsafe practices or potential hazards, such as
equipment damage, service interruption, or loss of data.
WARNING
Risk of minor personal injury
Warns you of a potentially hazardous situation that can result in
minor or moderate injury.
DANGER
Risk of death or serious personal injury
Alerts you to an immediate hazard that can result in death or
serious injury.
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March 2000 About this document
DANGER
.
Risk of electric shock
Alerts you to an immediate hazard that can result in death or
serious injury through high voltage or electric shock.
How this guide presents instructions for selecting menu options
To simplify the instructions for selecting options from the menu, this guide
abbreviates the selection path. For example, if a procedure requires you to
choose Over IP from the Remote Connectivity menu, which is under the Tests
menu, this guide uses the following style:
From the menu, choose Tests
Remote Connectivity ➝ Over IP.
➝
How this guide presents instructions for displaying property sheets
To simplify the procedures for accessing property sheets throughout this guide,
the instructions for displaying a particular property sheet are summarized in a
“Getting there” statement.
The procedure for displaying the screen that you need depends on whether you
are
■
performing an online configuration (that is, you are connected to a node by
serial port or Telnet)
■
performing an offline configuration (that is, you are not connected to a
node)
Example
Getting there
9150
➝
Configuration Manager ➝ IP Configuration
The long instruction for this example is shown on the next page.
Installation and Administration Guide xxiii
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1
Do the following:
IF THEN
you are performing an offline
configuration
select the device type as described in
“Selecting the device type for offline
configuration” on page 187.
you are performing an online
configuration
connect to, and then log on to the node
as described in “Logging on to a unit” on
page 189.
2
In the left pane, click the plus sign beside Configuration Manager to expand
the node list.
3
Click IP Configuration.
Result:
The IP Configuration property sheet for the Remote Office 9150
unit appears in the right pane.
xxiv Remote Office 9150
Chapter 1
Remote Office 9150 description
In this chapter
Overview 2
Section A: Product description 7
Section B: Feature description 31
Installation and Administration Guide 1
Remote Office 9150 description Standard 1.0
Overview
Introduction
The Remote Office 9150 unit provides full-featured host Meridian 1 PBX
services to as many as 32 users located in your office.
Components
The Remote Office 9150 solution consists of the following components:
Meridian Internet Gateway Reach Line Card (MIG RLC)
■
The MIG RLC is installed in the Meridian 1 PBX at the host location and
relays voice and signaling information from the digital telephones
connected at the Remote Office 9150 site to the Meridian 1 PBX at the host
site.
Remote Office 9150 unit
■
The Remote Office 9150 unit is installed in your office. It relays voice and
signaling information between the digital telephones in your office to the
Meridian 1 PBX at the host location.
10BaseT Ethernet and ISDN Basic Rate Interface (BRI) connections
■
These connections provide the voice and data connections between the
Remote Office 9150 unit and the host PBX.
ISDN BRI trunk interface modules are supported for the following:
■
U interface
■
S/T interface
■
optional Digital Signal Processor (DSP) application modules
■
You can add these modules to increase the system’s voice processing
capacity.
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March 2000 Remote Office 9150 description
What does the Remote Office 9150 unit do?
The Remote Office 9150 unit uses the Voice over IP technology to route voice
conversation and phoneset control signals between your office and the host PBX
over your existing IP data network. The Remote Office 9150 unit can also route
calls over the circuit-switched network.
This is accomplished using the following components:
the Remote Office 9150 unit located in your office
■
the MIG RLC located on the Meridian 1 PBX at the host site
■
These two components, along with the 10BaseT Ethernet and ISDN BRI
connections, extend the host PBX services to users in your office.
Installation and Administration Guide 3
Remote Office 9150 description Standard 1.0
The illustration below shows the connection between a Remote Office 9150 unit
and a MIG RLC.
Remote site 1: Branch office
Up to 32 digital telephones Fax machine
Remote Office 9150
PO
WER
ETHERN
ET
T
X
R
X
C
O
L
L
1
L
1
MODULE
L
2
2
L
1
L
2
L
1
L
2
43
L
1
V.35
L
2
T
S
X
TATUS
R
X
Ethernet
Central
office
trunks
(ISDN BRI)
ISDN PRI
Corporate office
Meridian 1 PBX
Corporate
WAN
Telephone
Network
Meridian Internet
Public
Ethernet
Gateway Reach
Line Card
G101391
Telephone call modes
Calls can be placed through the Remote Office 9150 unit in any of the following
modes:
host-controlled mode
■
When a call is processed through the host PBX, the call is in hostcontrolled call mode. The call can be routed over the IP network or the
circuit-switched network.
4 Remote Office 9150
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