Nortel NN43001-106 User Manual

Download

Page 1

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

Page 2

Document status: Standard Document version: 01.04 Document date: 27 July 2007

data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products speciﬁed in this document. The information in this document is proprietary to Nortel Networks.

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

Reserved.

Page 3

Revision History

July 2007

Standard 01.04. This document is up-issued for CR Q01692113 (revising the 500 Telephone Features and Bandwidth Management Support for Network Wide Virtual Ofﬁce chapters in Book 1) and CR Q01673602 (revising the Conference Warning Tone Enhancement chapter in Book 2).

June 2007

Standard 01.03. This document is up-issued for CR Q01447763, revising the Software Licenses chapter in Book 6.

June 2007

Standard 01.02. This document is up-issued for CR Q01648906, revising the Network Music feature implementation in Book 5.

May 2007

Standard 01.01. This document is issued to support Communication Server 1000 Release 5.0. This document is renamed Features and Services Fundamentals (NN43001-106) and contains information previously contained in the following legacy documents, now retired:

•

Features and Services: Book 1 of 3 (A to C) (553-3001-306B1)

•

Features and Services: Book 2 of 3 (D to M) (553-3001-306B2)

•

Features and Services: Book 3 of 3 (N to Z) (553-3001-306B3)

This document also includes the following updates:

• Corrections to Trunk Route Optimization - Before Answer on page 534 (Book 5) and to Trunk Route Optimization - Before Answer on page 540 (Book 5) to address CR Q01527854.

•

Updated the description of EXTT prompt in LD 15 on page 338 (Book 6) to address CR Q01272661.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 4

4 Revision History

July 2006

Standard 17.00. This document is up-issued to reﬂect the following changes:

•

Addition of M3900 Full Icon Support feature on pages 797 to 800 (Book

2), due to CR Q00926961.

•

Addition of M3900 Set-to-Set Messaging feature on pages 801 to 806 (Book 2), due to CR Q00926961.

•

Addition of M3900 series digital telephone feature reference on pages 341, 342 of the Personal Directory chapter (Book 3), due to CR Q00926961.

April 2006

Standard 16.00. This document is up-issued to reﬂect the following changes:

• Addition of keycode commands for CP PIV on pages 595 to 610 (Book

2), due to CR Q01296486.

•

Addition of IPMG on CS1000E to the following: operating parameters on page 364 (Book 3); and LD 97 on page 379 (Book 3), due to CR Q01272524.

•

Additions to the following: Call Redirection by Day on page 848 (Book1); the CRDAY prompt on page 852 (Book 1); and Call Redirection by Time of Day on page 858 (Book 1), due to CR Q01297600.

•

Addition of Flexible Feature Codes to list on pages 371 to 376 of Flexible Feature Codes chapter (Book 2), due to CR Q01336199.

•

Correction to Message Intercept for Set Status Lockout on pages 982-983 (Book 2), due to CR Q01168852.

•

Correction to SECA001 alarm message on page 402 (Book 1), due to CR Q01223733.

January 2006

Standard 15.00. This document is up-issued to reﬂect the following changes in content:

•

Addition of Converged Ofﬁce feature on page 1247 (Book 1); changes to interactions with Call Forward All Calls on pages 647, 648, 721, 725 (Book 1), and 521 (Book 2), due to CR Q01200310.

•

Addition of IP Phones to supported sets referenced in Selectable Conferee Display and Disconnect on pages 667 to 700 (Book 3), due to CR Q01009956.

August 2005

Standard 14.00. This document is up-issued to support Communication Server 1000 Release 4.5.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 5

Revision History 5

September 2004

Standard 13.00. This document is up-issued for Communication Server 1000 Release 4.0.

October 2003

Standard 12.00. This document is issued to support Succession 3.0.

November 2002

Standard 11.00. This document is up-issued to support Meridian 1 Release

25.40 and Succession Communication Server for Enterprise (CSE) 1000,

Release 2.0. This is book 1 of a 3 book set.

January 2002

Standard 10.00. Up-issued to include content for Meridian 1 Release 25.40 and Succession Communication Server for Enterprise 1000, Release 1.1.

April 2000

Standard 9.00. This is a global document and is up-issued for Release

25.0x. Document changes include removal of: redundant content;

references to equipment types except Options 11C, 51C, 61C, and 81C; and references to previous software releases.

June 1999

Issue 8.00 released as Standard for Generic Release 24.2x.

October 1997

Issue 7.00. This is the Release 23.0x standard version of this document. Certain application-speciﬁc features have been removed from this document and have been placed in their appropriate Nortel Networks technical publications (NTPs). Automatic Call Distribution features can be found in Automatic Call Distribution Feature description 553-2671-110; Call Detail Recording features can be found in Call Detail Recording Description and formats 553-2631-100; Primary Rate Interface features can be found in International ISDN PRI Feature description and administration 553-2901-301; R2MFC and MFC features can be found in Multifrequency

Compelled Signaling 553-2861-100; and DPNSS1 features can be found in DPNSS1 Features and Services 553-3921-300.

August 1996

Issue 6.00. This is the Release 22.0x standard version of this document. The features Automatic Number Identiﬁcation, Automatic Trunk Maintenance, Multi Tenant Service, Radio Paging and X08/11 Gateway have been incorporated into this document. Accordingly, the following Nortel Networks technical publications have been retired to reﬂect this change: 553-2611-200, 553-2751-104, 553-2831-100, 553-2721-111 and 553-2941-100.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 6

6 Revision History

December 1995

Issue 5.00. This is the Release 21.1x standard versionof this document.

July 1995

Issue 4.00. This is the Release 21 standard version of this document.

October 1994

Issue 2.0. This is the Release 20.1x soak version of the document.

July 1994

Issue 1.0. This is the Release 20.0x standard version of this document.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 7

Contents

How to get help 39

Getting help from the Nortel web site 39 Getting help over the telephone from a Nortel Solutions Center 39 Getting help from a specialist by using an Express Routing Code 39 Getting help through a Nortel distributor or reseller 40

Features and Software options 41 10/20 Digit ANI on 911 Calls 79

Contents 79 Feature description 79

Operating parameters 82 Feature interactions 82

Feature packaging 82 Feature implementation 84

Feature operation 85

10 digit ANI feature 79 20 digit ANI feature 79 II digit deﬁnition 80 CSN wireline calls format 80 CSN wireless calls format 80 Digit Display 81 911E (end-ofﬁce) call processing 81 911T (tandem) call processing 82

Task summary list 84

16-Button Digitone/Multifrequency Operation 87

Contents 87 Feature description 87 Operating parameters 89 Feature interactions 90

China - Flexible Feature Codes - Busy Number Redial 90 China - Flexible Feature Codes - Customer Call Forward 90 China - Flexible Feature Codes - Outgoing Call Barring 90

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 8

8 Contents

Flexible Feature Codes 90 Group Hunt 90

Italian Central Ofﬁce Special Services 90 Feature packaging 90 Feature implementation 91

Task summary list 91 Feature operation 91

2 Mbps Digital Trunk Interface 93

Contents 93 Feature description 93 Operating parameters 93 Feature interactions 94

Periodic Pulse Metering 94

Pulsed E and M DTI2 Signaling 94 Feature packaging 94 Feature implementation 94

Task summary list 94 Feature operation 96

2 Mbps Digital Trunk Interface Enhancements 97

Contents 97 Feature description 97

Alarm Handling on Direct Inward Dialing Channels 97

Alarm Handling on Incoming Public Exchange/Central Ofﬁce

or Direct Inward Dialing Trunks 97 Call Clearance 98 Clock Synchronization 98 Direct Inward Dialing Call Offering 99 Disable Out-of-Service Alarm State 99 Fault Signal 99 Incoming Seizure 99 Outpulsing Delay 99 Release Control 99 Signal Recognition 99 64 Kbit Alarm Indication Signal Handling 100 Centre National des Études des Télécommunications

enhancement for trunks entering an alarm state 100 Centre National des Études des Télécommunications

enhancement for trunk cards exiting an alarm state 101

Operating parameters 102 Feature interactions 102 Feature packaging 102 Feature implementation 102 Feature operation 103

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 9

Contents 9

2500 Telephone Features 105

Contents 105 Feature description 105 Operating parameters 105 Feature interactions 106

106 Feature packaging 106 Feature implementation 106 Feature operation 107

Call Forward All Calls 107 Speed Call Controller 109 Speed Call User 110 System Speed Call User 110 Permanent Hold 111

500 Telephone Features 113

Contents 113 Feature description 113 Operating parameters 113 Feature interactions 114

114 Feature packaging 114 Feature implementation 114 Feature operation 114

Call Forward All Calls 114 Speed Call Controller 115 Speed Call User 116 System Speed Call User 116 Permanent Hold 116

500/2500 Line Disconnect 119

Contents 119 Feature description 119

500/2500 Line Disconnect 119 500/2500 Line Disconnect for Outgoing Calls 121

Operating parameters 121

500/2500 Line Disconnect 121 500/2500 Line Disconnect for Outgoing Calls 122

Feature interactions 122

500/2500 Line Disconnect 122

500/2500 Line Disconnect for Outgoing Calls 122 Feature packaging 123 Feature implementation 124

Task summary list 124

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 10

10 Contents

Feature operation 124

AC15 Recall: Timed Reminder Recall 125

Contents 125 Feature description 125 Operating parameters 125 Feature interactions 126

AC15 Recall: Transfer from Norstar 126

Access Restrictions 126

Attendant Clearing During Night Service (ACNS) 126

Attendant Console 127

Attendant Console - Call Key Lamp State and Display 127

Attendant Forward No Answer 127

Attendant Overﬂow Position 127

Attendant Secrecy 127

Call Hold, Permanent 127

Called Party Name Display 127

Conference 127

Digit Display 128

Network Attendant Service 128

Night Service Enhancements 128

Periodic Clearing 128

Recall to Same Attendant 128

Secrecy Enhancement 128

Series Calls 129

Slow Answer Modiﬁcation (SLAM) 129 Feature packaging 129 Feature implementation 129

Task summary list 129 Feature operation 130

Activate Timed Reminder Recall 130

Answer a Recall 132

AC15 Recall: Transfer from Meridian 1 135

Contents 135 Feature description 135 Operating parameters 136 Feature interactions 137

AC15 Recall: Transfer from Norstar 137

Authorization Codes 137

Autodial

Call Park 138

Call Detail Recording 138

Conference 138

Last Number Redial 137

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 11

Contents 11

Digit Display 138

Redirection 138

Speed Call

Network Speed Call 138 Feature packaging 139 Feature implementation 139

Task summary list 139

Feature operation 141

AC15 Recall: Transfer from Norstar 143

Contents 143 Feature description 143 Operating parameters 144 Feature interactions 144

AC15 Recall: Timed Reminder Recall 145 AC15 Recall: Transfer from Meridian 1 145 Attendant Consoles 145 Break-in to Enquiry Calls 145 Call Detail Recording 145 Call Park 146 Call Trace 146 Call Trace Enhancement 146 Calling Party Control 146 Call Transfer 146 Conference 146 Dial Access to Group Calls 146 Digital Private Network Signaling System 1 (DPNSS1) Route Optimization 147 DPNSS1 Three-party Service 147 Incoming Call Indicator Enhancement 147 Initialize 147 MFC Signaling 147 Music 148 Periodic Pulse Metering 148 Radio Paging 148

Slow Answer Recall for Transferred External Trunks 148 Feature packaging 148 Feature implementation 148

Task summary list 148 Feature operation 150

Initiate a consultation 150

Toggling during the three-party phase 151

Active or held party disconnects during the three-party phase 151

Complete the transfer 151

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 12

12 Contents

Access Restrictions 153

Contents 153 Feature description 153

Class of Service restrictions 154

Code Restriction 158

Trunk Group Access Restriction 159

Trunk signaling arrangements 161 Operating parameters 161 Feature interactions 162

AC15 Recall: Timed Reminder Recall 162

Call Park 162

Call Pickup Network Wide 162

Digital Private Network Signaling System (DPNSS1)/Digital Access Signaling

System (DASS2) Uniform Dialing Plan (UDP) Interworking 163 Direct Inward System Access 163 Group Hunt 163 ISDN QSIG/EuroISDN Call Completion 163 New Flexible Code Restriction 163 Scheduled Access Restrictions 163 Trunk Barring 164 Virtual Network Services 164

Feature packaging 164 Feature implementation 164

Task summary list 164

Feature operation 169

Activity Codes for Not Ready State 171

Contents 171 Feature description 171 Operating parameters 171 Feature interactions 172

Multiple Queue Assignment 172 Return to Queue on No Answer 172

Feature packaging 172 Feature implementation 173

Task summary list 173

Feature operation 174

Alarm Management 177 Alternative Conference Pad Levels 179

Contents 179 Feature description 179 Operating parameters 179

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 13

Contents 13

Feature interactions 179 Feature packaging 179 Feature implementation 180 Feature operation 180

Alternative Loss Plan for China 181

Contents 181 Feature description 181 Operating parameters 182 Feature interactions 182 Feature packaging 182 Feature implementation 182 Feature operation 182

Alternative Loss Plan 183

Contents 183 Feature description 183 Operating parameters 183 Feature interactions 184

B34 Codec Static Loss Plan Downloading 184 B34 Dynamic Loss Switching 184 R2MFC 1.5 Mbps Digital Trunk Interface 184

Feature packaging 184 Feature implementation 184

Task summary list 184

Feature operation 185

Alternative Routing for DID/DDD 187

Contents 187 Feature description 187 Operating parameters 188 Feature interactions 189 Feature packaging 189 Feature implementation 189 Feature operation 190

Application Module Link 191 Application Module 193 Attendant Administration 195

Contents 195 Feature Description 195 Operating Parameters 196 Feature Interactions 197

Attendant Consoles 198 Attendant Position Busy 198

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 14

14 Contents

Attendant Supervisory Console 198 Automatic Wake Up 198 Call Forward No Answer/Flexible Call Forward No Answer 198 Call Hold, Deluxe 198 Console Presentation Group Level Services 198 Controlled Class of Service, Enhanced 198 Directory Number Delayed Ringing 198 End-to-End Signaling 199 Hot Line 199 ISDN Calling Line Identiﬁcation Enhancements 199 Multiple Appearance Directory Number Redirection Prime 199 Multi-Party Operations 199 Phantom Terminal Numbers (TNs) 200 Remote Call Forward 200 Speed Call, System 200

Feature Packaging 200 Feature Implementation 200

Task summary list 200

Feature Operation 201

Attendant Alternative Answering 203

Contents 203 Feature description 203 Operating parameters 205 Feature interactions 206

206 Feature packaging 207 Feature implementation 207

Task summary list 207

Feature operation 208

Attendant and Network-Wide Remote Call Forward 209 Attendant Announcement 211

Contents 211 Feature description 211

Attendant Announcement types 211 Announcement source types 213 Alternative Attendant Announcement treatment 214

Attendant Alternative Answer 215 Operating parameters 216 Feature interactions 216

Attendant Alternative Answering 216

Attendant Barge-In 216

Attendant Clearing during Night Service 216

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 15

Attendant Forward No Answer 216

Attendant Interpositional Transfer 216

Attendant Overﬂow Position 217

Attendant Recall 217

Automatic Call Distribution 217

Automatic Timed Reminders 217

Call Detail Recording Time to Answer 217

Call Forward All Calls 217

Call Forward No Answer

Call Forward Busy Slow Answer Recall 217

Call Redirection by Time of Day

Call Redirection by Day of Week 217 Centralized Attendant Service 218 DPNSS1 218 Direct Inward Dialing Call Forward No Answer Timer 218 EuroISDN Connected Number 218 MCDN-QSIG Gateway 218 Trunk Anti-Tromboning 218 Recorded Overﬂow Announcement 218 Slow Answer Recall 218 Virtual Network Service 218

Feature packaging 219 Feature implementation 219

Task summary list 219 Announcements provided by XCT/TDS tone service 220 Announcements provided by RAN services 224

Feature operation 228

Contents 15

Attendant Barge-In 229

Contents 229 Feature description 229 Operating parameters 229 Feature interactions 230

Automatic Redial 230 Call Forward/Hunt Override Via Flexible Feature Code 230 Call Page Network Wide 230 Charge Account and Calling Party Name 230 China - Attendant Monitor 230 Conference 230 End-to-End Signaling 230 Intercept Computer Dial from Directory - Pre-dial Operations 231 ISDN Semi Permanent Connections for Australia 231 Uninterrupted Line Connections 231

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 16

16 Contents

Feature packaging 231 Feature implementation 231

Task summary list 231

Feature operation 233

Attendant Break-In 235

Contents 235 Feature description 235 Operating parameters 236 Feature interactions 236

Attendant Blocking of Directory Number 236 Attendant Break-In to Inquiry Calls 237 Attendant Busy Verify 237 Automatic Call Distribution 237 Automatic Redial 237 Busy Verify on Calling Party Control Call 237 Call Forward All Calls 237 Call Forward/Hunt Override Via Flexible Feature Code 237 Call Forward, Break-In and Hunt Internal and External Network Wide 238 Call Hold, Permanent

Call Park 238 Call Page Network Wide 238 Call Transfer 238 Call Waiting

Camp-On 238 Camp-on, Forced 238 China - Attendant Monitor 238 China Number 1 Signaling - Called Party Control 238 Conference 238 Digit Display 239 Digital Private Signaling System 1 (DPNSS1) Executive Intrusion 239 Group Hunt 239 Hold 239 Hunting 239 Intercept Computer Dial from Directory - Post-dial Operation 239 Attendant Break-in 239 Make Set Busy

Do Not Disturb 239 Meridian 911 Call Abandon 239 Multiple Appearance Directory Number Redirection Prime 240 Multi-Party Operations - Three-Party Service 240 Multi-Party Operations Enhancements 240 On Hold on Loudspeaker 240 Override 240

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 17

Contents 17

Priority Override 240 Override, Enhanced 240 Periodic Camp-on Tone 240 Semi-Automatic Camp-On 240 Source Included when Attendant Dials 240 Trunk Barring 241

Feature packaging 241 Feature implementation 241 Feature operation 241

241

Attendant Break-In Busy Indication and Prevention 245

Contents 245 Feature description 245

Break-in Busy Indication 245 Break-in Prevention 246

Operating parameters 246 Feature interactions 246 Feature packaging 246 Feature implementation 247 Feature operation 247

Attendant Break-In to Inquiry Calls 249

Contents 249 Feature description 249 Operating parameters 250 Feature interactions 250

Attendant Break-In 250 Attendant Break-In with Secrecy 250 Automatic Call Distribution Agent/Supervisory Consultation Calls 251 Automatic Hold 251 Call Forward All Calls/Call Forward No Answer/Call Forward by Call Type/Do

Not Disturb 251 Call Forward All Calls/Call Forward No Answer/Make Set Busy/Do Not

Disturb 251 Digital Private Signaling System 1 (DPNSS1) Executive Intrusion 251 Do Not Disturb 251 Held Call Clearing 251 Misoperation During Transfer/Inquiry 252

Feature packaging 252 Feature implementation 252 Feature operation 252

Attendant Break-In to Lockout Set Denied 253

Contents 253 Feature description 253

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 18

18 Contents

Operating parameters 253 Feature interactions 253 Feature packaging 253 Feature implementation 254 Feature operation 254

Attendant Break-In with Secrecy 255

Contents 255 Feature description 255 Operating parameters 256 Feature interactions 256

Break-In to Enquiry Calls 256 Digital Private Signaling System 1 (DPNSS1) Executive Intrusion 257 Multi-Party Operation 257 Music 257 Network Attendant Service (NAS) 257 Secrecy Enhancement 257

Feature packaging 257 Feature implementation 258

Task summary list 258

Feature operation 259

Break-In to two-party connection 259 Break-In to a conference 263

Attendant Busy Verify 267

Contents 267 Feature description 267 Operating parameters 267 Feature interactions 268

Attendant Break-In 268 Automatic Redial 268 Call Forward All Calls 268 Call Forward Busy

Hunting 268 Call Forward/Hunt Override Via Flexible Feature Code 268 Call Forward, Internal Calls 268 Charge Account and Calling Party Number 268 China - Attendant Monitor 268 Conference 269 Direct Inward System Access 269 Group Hunt 269 Intercept Computer Dial from Directory - Pre-dial Operations 269 Music, Enhanced 269 On Hold on Loudspeaker 269 Periodic Camp-on Tone 269

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 19

Contents 19

Uninterrupted Line Connections 269

Feature packaging 270 Feature implementation 270

Task summary list 270

Feature operation 271

Attendant Call Selection 273

Contents 273 Feature description 273 Operating parameters 274 Feature interactions 274

Attendant Incoming Call Indicators 274

Feature packaging 274 Feature implementation 274 Feature operation 274

Attendant Calls Waiting Indication 275

Contents 275 Feature description 275 Operating parameters 276 Feature interactions 276

Call Park on Unsupervised Trunks 276

Feature packaging 276 Feature implementation 276

Task summary list 276

Feature operation 277

Attendant Clearing during Night Service 279

Contents 279 Feature description 279 Operating parameters 280 Feature interactions 280

AC15 Recall: Timed Reminder Recall 280 Night Service Enhancements 280 Scheduled Access Restriction 280

Feature packaging 280 Feature implementation 280

Task summary list 280

Feature operation 281

Established Calls 282 Non-established Calls 282 Calls held on the console Loop keys 282

Attendant Consoles 283

Contents 283 Feature description 283

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 20

20 Contents

284 Operating parameters 288 Feature interactions 288 Feature packaging 288 Feature implementation 289

Task summary list 289

Feature operation 292

Attendant Delay 293

Contents 293 Feature description 293 Operating parameters 294 Feature interactions 294

Attendant Console Misoperation 294 Feature packaging 294 Feature implementation 294 Feature operation 294

Attendant Display of Speed Call or Autodial 295

Contents 295 Feature description 295 Operating parameters 295 Feature interactions 295 Feature packaging 295 Feature implementation 296 Feature operation 296

Attendant Forward No Answer 297

Contents 297 Feature description 297 Operating parameters 298 Feature interactions 299

AC15 Recall: Timed Reminder Recall 299

Attendant Recall 299

Camp-On to a telephone in Ringback or Dialing 299

DPNSS1 Diversion 299

Multi-party Operations - Recovery of Misoperation during Call Transfer 300

Night Forward No Answer 300

Night Service Enhancements 300

Position Busy with Call on Hold 300

Recall to Same Attendant 300

Switchhook Flash 300 Feature packaging 300 Feature implementation 301 Feature operation 302

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 21

Contents 21

Attendant Incoming Call Indicators 303

Contents 303 Feature description 303 Operating parameters 304 Feature interactions 304

Attendant Call Selection

Call Waiting 304 DPNSS1 Night Service 304 ISDN Semi Permanent Connections for Australia 304

Feature packaging 304 Feature implementation 305 Feature operation 305

Attendant Interpositional Transfer 307

Contents 307 Feature description 307 Operating parameters 307 Feature interactions 307

Digital Private Network Signaling System (DPNSS1)/Digital

Access Signaling System (DASS2) Uniform Dialing Plan (UDP)

Interworking 307 Network Attendant Service 308 Night Service Enhancements 308

Feature packaging 308 Feature implementation 308 Feature operation 308

Attendant Lockout 311

Contents 311 Feature description 311 Operating parameters 311 Feature interactions 311

Attendant Recall 311

Feature packaging 312 Feature implementation 312 Feature operation 312

Attendant Overﬂow Position 313

Contents 313 Feature description 313 Operating parameters 314 Feature interactions 316

AC15 Recall: Timed Reminder Recall 316 Attendant 316 Attendant Overﬂow Position Busy 316

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 22

22 Contents

Attendant Recall 316 Attendant Timed Recall

Automatic Timed Reminders 316 Automatic Call Distribution 316 Automatic Wake Up 316 Call Forward All Calls 316 Call Forward, Internal Calls 317 Call Forward No Answer 317 Call Pickup 317 Conference 317 Departmental Listed Directory Number 317 Digital Private Network Signaling System (DPNSS1)/Digital

Access Signaling System (DASS2) Uniform Dialing Plan (UDP)

Interworking 317 Flexible Attendant Call Waiting Thresholds 317 Flexible Line Lockout 317 Group Hunt 317 Line Lockout 317 Make Set Busy 318 Manual Line Service 318 Meridian Hospitality Voice Services 318 Multiple Appearance Directory Number 318 Night Key for Direct Inward Dialing Digit Manipulation 318 Night Service 318 Night Service Enhancements 319 Night Service Enhancements/Network Attendant Service (NAS) 319 Recall to Same Attendant 319 Ring Again 319 Trafﬁc Measurement 319

Feature packaging 319 Feature implementation 319

Task summary list 319

Feature operation 321

Attendant Position Busy 323

Contents 323 Feature description 323 Operating parameters 323 Feature interactions 323

Attendant Administration 323 Attendant Supervisory Console 323 Departmental Listed Directory Number 324 End-to-End Signaling 324 Night Service 324

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 23

Contents 23

Night Service Enhancements 324 Recall to Same Attendant 324 Series Call 324

Feature packaging 324 Feature implementation 325 Feature operation 325

Attendant Recall 327

Contents 327 Feature description 327 Operating parameters 327 Feature interactions 328

Attendant Alternative Answering 328 Attendant Forward No Answer 328 Attendant Lockout 328 Attendant Overﬂow Position 328 Attendant Secrecy 328 Attendant Splitting 328 Automatic Redial 328 Call Party Name Display 328 Directory Number Delayed Ringing 329 Direct Inward Dialing Call Forward No Answer Timer 329 In-Band Automatic Number Identiﬁcation 329 Incoming Call Indicator Enhancement 329 ICP Network Screen Activation, Flexible DN, Meridian Mail

Interactions 329 Multi-Party Operations 329 Ring Again on No Answer 329 Secrecy Enhancement 330 Slow Answer Recall for Transferred External Trunks 330

Feature packaging 330 Feature implementation 330

Task summary list 330

Feature operation 331

Attendant Recall with Splitting 333

Contents 333 Feature description 333 Operating parameters 334 Feature interactions 334

Attendant Secrecy 334 Secrecy Allowed (SYA) 334 Secrecy Denied (SYD) 334 Enhanced Secrecy (EHS) 334 Automatic Call Distribution (ACD) 334

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 24

24 Contents

Automatic Hold 334 Call Detail Recording (CDR) on Multiple Call Transfer 335 With PPM 335 Without PPM 335 Intercept Computer Dial from Directory 335 Call Party Name Display 335 Multi-Party Operations 335 Slow Answer Recall Enhancement 335 Transfer Restricted 335

Feature packaging 336 Feature implementation 336 Feature operation 336

Normal Operation 336 Cancel Call Transfer 337 Complete Call Transfer 338

Attendant Secrecy 341

Contents 341 Feature description 341 Operating parameters 341 Feature interactions 341

AC15 Recall: Timed Reminder Recall 341 Attendant Recall 342 Attendant Recall with Splitting 342 Secrecy Allowed (SYA) 342 Secrecy Denied (SYD) 342 This is the Enhanced Secrecy (EHS) 342 Console Presentation Group Level Services 342 Digital Private Signaling System 1 (DPNSS1) Executive Intrusion 342 Music 342

Feature packaging 342 Feature implementation 343 Feature operation 343

Attendant Splitting 345

Contents 345 Feature description 345 Operating parameters 345 Feature interactions 345

Attendant Recall 345

Feature packaging 346 Feature implementation 346 Feature operation 346

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 25

Contents 25

Attendant Supervisory Console 347

Contents 347 Feature description 347

Attendant Status Display 347 Attendant Status using Lamp Field Array 348 Visual indication of calls in queue 348 Attendant Service Observation 349 Supervisory assistance 349 Supervisor serving as attendant 349

Operating parameters 350 Feature interactions 350

Add-on modules 350 Attendant Administration 350 Attendant Position Busy 350 Controlled Class of Service, Enhanced 351 Console Presentation Group Level Services 351 Departmental Listed Directory Number 351 End-to-End Signaling 351 Multi-Tenant Service 351 Source Included when Attendant Dials 351

Feature packaging 351 Feature implementation 351

Task summary list 351

Feature operation 354

Enable/disable Supervisory mode 354 Monitor other attendants 354 Call an attendant 355 Transfer a call to an attendant 355 Assist an attendant 356

Attendant Trunk Group Busy Indication 357

Contents 357 Feature description 357 Operating parameters 358 Feature interactions 358

Music 358

Feature packaging 358 Feature implementation 358 Feature operation 358

Audible Reminder of Held Calls 361

Contents 361 Feature description 361 Operating parameters 361

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 26

26 Contents

Feature interactions 362

Automatic Line Selection 362 Call Hold, Permanent 362 On Hold on Loudspeaker 362 Tones and Cadences 362

Feature packaging 362 Feature implementation 362

Task summary list 362

Feature operation 364

Authorization Code Security Enhancement 365

Contents 365 Feature description 365 Operating parameters 366 Feature interactions 366

Authorization Code Features 366 Charge Account, Forced 367 China - Flexible Feature Codes - Outgoing Call Barring 367 Direct Private Network Access with Authorization Code Retry 367 Last Number Redial 367 New Flexible Code Restriction 367 Pretranslation 367 Scheduled Access Restrictions 367 Speed Call, System 368 Station Speciﬁc Authorization Code 368 Stored Number Redial 368

Feature packaging 368 Feature implementation 368

Task summary list 368

Feature operation 370

Autodial 371

Contents 371 Feature description 371 Operating parameters 372 Feature interactions 373

AC15 Recall: Transfer from Meridian 1 373 Automatic Redial 373 Call Forward and Busy Status 374 Call Party Name Display 374 Calling Party Privacy 374 Charge Account and Calling Party Number 374 Charge Account, Forced 374 China - Flexible Feature Codes - Busy Number Redial

Enhanced Flexible Feature Codes - Busy Number Redial 374

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 27

Contents 27

China Number 1 Signaling Enhancements 375 Dial Intercom 375 Direct Private Network Access 375 Flexible Hot Line

Enhanced Hot Line 375 Intercept Computer Dial from Directory 375 Last Number Redial 375 Station Speciﬁc Authorization Code 375 Speed Call Delimiter 375 Three Wire Analog Trunk - Commonwealth of Independent States (CIS) 376 User Selectable Call Redirection 376

Feature packaging 376 Feature implementation 376

Task summary list 376

Feature operation 378

Autodial Tandem Transfer 381

Contents 381 Feature description 381 Operating parameters 382 Feature interactions 382

Automatic Dial 382 Call Detail Recording 382 Centrex Switchhook Flash 383 Conference 383 Digit Display 383 End-to-End Signaling 383 Last Number Redial 383 Malicious Call Trace - Enhanced 384 Speed Call 384

Feature packaging 384 Feature implementation 384

Task summary list 384

Feature operation 387

Normal operation 387 Meridian 911 operation 387

Automatic Answerback 389

Contents 389 Feature description 389 Operating parameters 389 Feature interactions 390

Automatic Line Selection 390 Called Party Disconnect Control 390 Collect Call Blocking 390

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 28

28 Contents

Hot Line 390 Message Center 390

Feature packaging 390 Feature implementation 390

Task summary list 390

Feature operation 391

Automatic Call Distribution 393 Automatic Gain Control Inhibit 395

Contents 395 Feature description 395 Operating parameters 395 Feature interactions 395 Feature packaging 395 Feature implementation 396 Feature operation 396

Automatic Guard Detection 397

Contents 397 Feature description 397 Operating parameters 397 Feature interactions 397 Feature packaging 397 Feature implementation 398 Feature operation 398

Automatic Hold 399

Contents 399 Feature description 399 Operating parameters 400 Feature interactions 400

Attendant Break-In to Inquiry Calls 400 Attendant Recall with Splitting 400 Automatic Answer Back 400 Automatic Call Distribution Incalls Key 400 Call Transfer 400 Call Waiting 400 Called Party Control on Internal Calls 400 Conference 401 Digit display 401 Display Overﬂow on Calling Number Identiﬁcation 401 Enhanced Hotline and Hotline

Group Call (GRC) 401 Hold Key 401

No Hold Conference 401

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 29

Contents 29

Individual Hold Enhancement 401 Lamp Status 402 Last Number Redial (LNR) 402 Music on Hold 402 No Hold Conference 402 Voice Call 402

Feature packaging 402 Feature implementation 402 Feature operation 403

Put a call on hold 403 Make a new call 403 Answer a call 403 Terminate a call 403

Automatic Line Selection 405

Contents 405 Feature description 405 Operating parameters 406 Feature interactions 406

Audible Message Waiting 406 Automatic Answerback 406 Automatic Redial 406 Call Waiting 406 Dial Intercom 406 Group Call 407 Hot Line 407 Private Line Service 407 Voice Call 407

Feature packaging 407 Feature implementation 407 Feature operation 408

Automatic Number Identiﬁcation 409

Contents 409 Feature description 409

ANI signaling 410 Calling and called number information 417 Automatic Number Identiﬁcation (ANI)/Central Automatic Message Accounting

Operating parameters 419 Feature interactions 420

Directory Number Expansion 420 INIT ACD Queue Call Restore 420 M911 420 CDR for 911 ANI calls 422

(CAMA) Enhancement 418

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 30

30 Contents

New Flexible Code Restriction 424 Trunk Optimization 424

Feature packaging 424 Feature implementation 425

Task summary list 425

Feature operation 427

Automatic Number Identiﬁcation on DTI 429

Contents 429 Feature description 429 Operating parameters 429 Feature interactions 430 Feature packaging 430 Feature implementation 430 Feature operation 430

Automatic Preselection of Prime Directory Number 431

Contents 431 Feature description 431 Operating parameters 431 Feature interactions 431

Automatic Redial 431

Feature packaging 432 Feature implementation 432 Feature operation 432

Automatic Redial 433

Contents 433 Feature description 433 Operating parameters 434 Feature interactions 435

Access Restrictions

Attendant Barge-In 435 Attendant Break-In Attendant Busy Verify 436 Attendant Blocking of Directory Number 436 Attendant Recall

No Hold Conference

Autodial 436 Automatic Line Selection 436 Automatic Preselection of Prime Directory Number 436 Automatic Set Relocation 436

Trunk Group Access Restrictions 435

Call Park

Call Transfer

Conference 436

Privacy Release 436

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 31

Call Detail Recording 436 Calling Party Privacy 437 Digit Display 437 Directory Number - Multiple Appearance 437 Enhanced Hot Line 437 Last Number Redial 437 Line Load Control 437 Network Alternate Route Selection

Network Speed Call 437 New Flexible Code Restriction 437 Override 437 Pretranslation 438 Privacy 438 Privacy Override 438 Private Line Service 438 R2 Multifrequency Compelled Signaling 438 Scheduled Access Restrictions 438 Speed Call

System Speed Call

Stored Number Redial 438 Speed Call on Private Lines 438

Feature packaging 438 Feature implementation 439

Task summary list 439

Feature operation 441

Contents 31

Automatic Set Relocation 443

Contents 443 Feature description 443

Modular Telephone Relocation 444 Modify the relocation table 445

Operating parameters 445 Feature interactions 446

Automatic Redial 446 Busy Forward Status 446 Call Forward No Answer Hunting 446 Call Forward

China - Flexible Feature Codes - Busy Number Redial 447 Enhanced Flexible Feature Codes - Busy Number Redial 447 Hunting 447 Make Set Busy 447 Meridian Mail Voice Mailbox Administration 447 Multiple Appearance DN Redirection Prime 447

Ring Again 446

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 32

32 Contents

Night Key for Direct Inward Dialing Digit Manipulation 448 Power Fail Transfer 448

Feature packaging 448 Feature implementation 448

Task summary list 448

Feature operation 451

Modular Telephone Relocation 452

Automatic Timed Reminders 453

Contents 453 Feature description 453 Operating parameters 453 Feature interactions 454

Attendant Overﬂow Position 454 Call Forward by Call Type 454 Call Forward No Answer

Call Forward No Answer Second Level 454 Call Park 454 Call Waiting Redirection 454 Directory Number Delayed Ringing (DNDR) 454

Feature packaging 454 Feature implementation 455 Feature operation 455

Automatic Wake Up 457

Contents 457 Feature description 457

Answer the wake up call 458 500 Wake Up calls 459 Guest Entry of Auto Wake Up (GEWU) Calls 459 Multi-Language Wake Up (MLWU) Calls 460 Multiple Wake Up Flexible Feature Codes 461

Operating parameters 462 Feature interactions 463

Attendant Administration 463 Attendant Overﬂow Position 463 Call Party Name Display 463 Coordinated Dialing Plan 463 Directory Number Delayed Ringing 464 Do Not Disturb 464 Flexible Feature Codes Enhancement 464 Intercept Computer Dial from Directory - Post-dial Operation 464 Manual Line Service 464 Manual Line or Private Line Services 464 Multiple Appearance DN 464

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 33

Contents 33

Night Service 465 Pretranslation 465 Room Status 465

Feature packaging 465 Feature implementation 466

Task summary list 466

Feature operation 472

From a telephone with a Wake Up key 472 From an attendant console 474 To Use Multiple Wake Up FFCs 475

Automatic Wake Up FFC Delimiter 477

Contents 477 Feature description 477 Operating parameters 478 Feature interactions 478

Background Terminal 478 Call Detail Recording 478 Directory Numbers - Multiple Appearance 478 Directory Number - Prime

Release Key 478 Room Status 478

Feature packaging 478 Feature implementation 479

Task summary list 479

Feature operation 481

Flexible Feature Code Automatic Wake Up Activation 482 Flexible Feature Code Automatic Wake Up Deactivation 482 Flexible Feature Code Multiple Automatic Wake Up Activation 483 Flexible Feature Code Multiple Automatic Wake Up Deactivation 483 Flexible Feature Code Automatic/Multiple Automatic Wake Up Veriﬁcation 484

Auxiliary Processor Link 487

Contents 487 Feature description 487 Operating parameters 487 Feature interactions 487

DNIS Length Flexibility 487

Feature packaging 487 Feature implementation 488 Feature operation 488

Auxiliary Signaling 489

Contents 489 Feature description 489

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 34

34 Contents

Operating parameters 489 Feature interactions 489

Mixed DNs 489

Feature packaging 490 Feature implementation 490 Feature operation 490

B34 Codec Static Loss Plan Downloading 491

Contents 491 Feature description 491 Operating parameters 493 Feature interactions 494

Alternative Loss Plan 494 B34 Dynamic Loss Switching 494 Conference 495 Digital Trunk Interface (DTI) Pad Switching 495 DTI2 Pad Switching 495 GEC Plessy hardware 496 Intelligent Peripheral Equipment Completion 496 ISDN Basic Rate Interface 496 MFE/MFC Pads 496

Feature packaging 496 Feature implementation 497 Feature operation 498

B34 Dynamic Loss Switching 499

Contents 499 Feature description 499 Operating parameters 501 Feature interactions 502

Alternative Loss Plan 502 B34 Codec Static Loss Download 502 Conference 503 Digital telephone transmission parameters 503 Digital Trunk Interface (DTI) Pad Switching 503 Echo Suppression 503 GEC Plessy Hardware 504 ISDN Basic Rate Interface 504 MFE/MFC Pads 504 Off Premise Extension Pad Switching 504 XCOT, XFEM, and XDID Cards 504 XEM and XUT Cards 504

Feature packaging 505 Feature implementation 505 Feature operation 505

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 35

Contents 35

Background Terminal 507 Bandwidth Management Support for Network Wide Virtual

Ofﬁce 509

Contents 509 Feature description 509 Operating parameters 510

Assumptions 510

Feature interactions 510

Interaction with Zone-based Digit Manipulation 511 Interaction with Time and Date 511 Interaction with Off-Hook Alarm Security 511

Feature packaging 511 Feature implementation 511

Task summary list 511

Feature operation 513

Backup and restore 515

Contents 515 Introduction 516 Backup rules 516

FTP rule type 516 FMD rule type 518 RMD rule type 519 SCS rule type 520

Backup schedules 521

Element Manager backup schedules page 522 Element Manager backup schedule conﬁguration page 523 Backup scheduler 526

Backup and restore maintenance 526

Corrupted backup data 526 FTP data transfer failure 526 Deﬁning backup schedules 527 Backup history 529

Overlay administration 531

Backup to an external FTP server (FTP backup rule) 531 Backup to FMD (FMD backup rule) 532 Backup to RMD (RMD backup rule) 533 Backup to SCS (SCS backup rule) 534 Removing a backup rule 535 Printing a backup rule 535 Adding or changing a backup schedule 536 Removing a backup schedule 536

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 36

36 Contents

Printing a backup schedule 537

Boss/Secretary Filtering Enhancement 539

Contents 539 Feature description 539 Operating parameters 540 Feature interactions 541

Hold 541 Hotline 541 Voice Call 541 Voice Mail 541

Feature packaging 542 Feature implementation 542

Task summary list 542

Feature operation 545

To control the BSFE feature from the boss telephone: 545 To control the BSFE feature from the secretary telephone: 545 To modify the BSFE from another secretary telephone: 546 Accept incoming call by boss: 546 To transfer an incoming call from the secretary to the boss telephone: 547 The display - boss and secretary: 547

Bridging 549

Contents 549 Feature description 549 Operating parameters 549 Feature interactions 549

Privacy 549

Feature packaging 549 Feature implementation 550 Feature operation 550

Busy Lamp Field 551

Contents 551 Feature description 551

Busy Lamp Field/Console Graphics Module 551

Operating parameters 554 Feature interactions 555

Attendant Blocking of Directory Number 555 Call Park 555 Idle Extension Notiﬁcation 555 Make Set Busy 555

Feature packaging 555 Feature implementation 555

Task summary list 555

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 37

Contents 37

Feature operation 557

Busy Tone Detection for Asia Paciﬁc and CALA 559

Contents 559 Feature description 559 Operating parameters 560 Feature interactions 562

European XFCOT Support 562 Trunk to Trunk Connection 562 Timed Forced Disconnect 562

Feature packaging 562 Feature implementation 562

Task summary list 562

Feature operation 565

Busy Tone Detection for Japan 567

Contents 567 Feature description 567 Operating parameters 567 Feature interactions 568

Timed Forced Disconnect 568 Trunk to Trunk Connection 568

Feature packaging 568 Feature implementation 569

Task summary list 569

Feature operation 571

Busy Verify on Calling Party Control Calls 573

Contents 573 Feature description 573 Operating parameters 574 Feature interactions 574

Attendant Break-In 574 Network Attendant Services (NAS) 574

Feature packaging 574 Feature implementation 574 Feature operation 574

Procedures

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 38

38 Contents

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 39

How to get help

This chapter explains how to get help for Nortel products and services.

Getting help from the Nortel web site

The best way to get technical support for Nortel products is from the Nortel Technical Support web site:

ttp://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site, you can:

•

download software, documentation, and product bulletins

•

search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

•

open and manage technical support cases

Getting help over the telephone from a Nortel Solutions Center

If you do not ﬁnd the information you require on the Nortel Technical Support web site, and you have a Nortel support contract, you can also get help over the telephone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following web site to obtain the telephone

number for your region:

ttp://www.nortel.com/callus

Getting help from a specialist by using an Express Routing Code

Toaccess some NortelTechnical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 40

40 How to get help

http://www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 41

Features and Software options

Package Name

1.5 Mbit Digital Trunk Interface

•

Hong Kong Digital Trunk Interface

•

Reference Clock Switching (See also packages 129, 131, and 154)

16-Button Digitone/Multifrequency Telephone

• 16-Button Digitone/Multifrequency Operation 2 Mbit Digital Trunk Interface

• DID Recall features on DTI2 for Italy – DID Offering

•

DID Recall features on DTI2 for Italy – DID Recall

•

Italian Central Office Special Services (see also packages 131, and 157)

•

Italian Periodic Pulse Metering

•

Pulsed E&M DTI2 Signaling

• Reference Clock Switching (see also packages 75, 131, and 154)

•

R2MFC 1.5 Mbps DTI

Numb

144

129

Mnemo

nic

PBXI

ABCD

DTI2

Relea

•

2 Mbps Digital Trunk Interface

•

2 Mbps Digital Trunk Interface Enhancements: — Alarm Handling on DID Channels — Alarm Handling on Incoming COT/DID Calls — Call Clearance — Clock Synchronization — DID Call Offering — Disable Out-of-Service Alarm State — Fault Signal

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 42

42 Features and Software options

Package Name

— Incoming Seizure — Outpulsing Delay — Release Control — Signal Recognition — Trunk Entering Alarm Status/Trunk Pack Exiting

Alarm Status

— 64 Kbps Alarm Indication Signal (AIS) Handling

2.0 Mb/s Primary Rate Interface

•

Reference Clock Switching (see also packages 75, 129, and 131)

2500 Set Features

•

Call Hold, Permanent

•

2500 Set Features

500 Set Dial Access to Features

•

500 Set Features

• 500/2500 Line Disconnect

Numb

154

Mnemo

nic

PRI2

SS25

SS5

Relea

AC15 Recall

•

AC15 Recall: Timed Reminder Recall

•

AC15 Recall: Transfer from Norstar

•

AC15 Recall: Transfer from Meridian 1

• Access Restrictions

ACD/CDN Expansion

•

ACD/CDN Expansion

Administration Set

•

Set-based Administration Enhancements

Advanced ISDN Network Services

• Advice of Charge – Charging Information and End of Call

for NUMERIS Connectivity (see also package 101)

• Advice of Charge Real-time Supplementary Services for NUMERIS and SWISSNET (see also package 101)

•

Alternative Conference PAD Levels

•

Alternative Loss Plan

•

Alternative Loss Plan for China

236

388

256

148

ACRL

ACDE

ADMINS

NTWK

25.40

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 43

Features and Software options 43

Package Name

Analog Calling Line Identification

• CLID on Analog Trunks for Hong Kong (A-CLID)

Aries Digital Sets

•

Meridian Communications Adapter

•

Meridian Modular Telephones

Attendant Administration

•

Attendant Administration

Attendant Alternative Answering

•

Attendant Alternative Answering

•

Attendant Barge-In

Attendant Announcement

•

Attendant Announcement

Attendant Break-In/Trunk Offer

• Attendant Break-In

•

Break-In busy Indication and Prevention

Numb

349

170

174

384

127

Mnemo

nic

ACLI

ARIE

AAA

AANN

BKI

Relea

25.40

•

Break-In to Inquiry Calls

•

Break-In to Lockout Set Denied

•

Break-In with Secrecy

•

China Number 1 Signaling – Toll Operator Break-In (see also Package 131)

•

Network Individual Do Not Disturb (see also packages 9, and 159

•

Attendant Busy Verify

•

Attendant Call Selection

•

Attendant Calls Waiting Indication

• Attendant Consoles

•

Attendant Delay on Hold

•

Attendant Display of Speed Dial or Autodial

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 44

44 Features and Software options

Package Name Attendant Forward No Answer

• Attendant Forward No Answer

•

Attendant Forward No Answer Expansion

•

Attendant Incoming Call Indicators

•

Attendant Interpositional Transfer

• Attendant Lockout

Attendant Overflow Position

•

Attendant Overflow Position

•

Attendant Position Busy

•

Attendant Recall

• Attendant Recall with Splitting

Attendant Remote Call Forward

•

Call Forward, Remote (Network and Attendant Wide)

•

Attendant Secrecy

•

Attendant Splitting

Numb

134

253

Mnemo

nic

AFNA

AOP

ARFW

Relea

• Attendant Trunk Group Busy Indication

•

Audible Reminder of Held Calls

Autodial Tandem Transfer

•

Autodial Tandem Transfer

Automated Modem Pooling Automatic Answerback

• Automatic Answerback

•

Automatic Call Distribution Answer Time in Night Service

•

Automatic Call Distribution Call Delays (see also package

40)

•

Automatic Call Distribution Call Priority (see also package

40)

•

Automatic Call Distribution Call Waiting Thresholds (see also packages 40 and 41)

•

Automatic Call Distribution Calls on Hold (see also package 40)

•

Automatic Call Distribution Dynamic Queue Threshold (see also package 40)

258

78 47

ATX

AMP

AAB

5 1

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 45

Features and Software options 45

Package Name

Automatic Call Distribution Enhanced Overflow

• Automatic Call Distribution Enhanced Overflow

Automatic Call Distribution Load Management

•

Automatic Call Distribution Load Management Reports

Automatic Call Distribution Night Call Forward without Disconnect Supervision

• Call Processor Input/Output)

Automatic Call Distribution Package C

• Automatic Call Distribution Report Control (see also

package 50)

• 500/2500 Line Disconnect

Automatic Call Distribution Package D, Auxiliary Link Processor

•

ACD Package D Auxiliary Processor Link

Automatic Call Distribution Package D, Auxiliary Security

•

ACD-D Auxiliary Security

Numb

178

289

114

Mnemo

nic

EOVF

LMAN

ADSP

ACDC

LNK

AUXS

Relea

Automatic Call Distribution Package D

• Automatic Call Distribution Report Control (see also

package 42)

• Automatic Call Distribution Threshold Visual Indication (see also packages 40 and 41)

Automatic Call Distribution, Account Code

•

Automatic Call Distribution Activity Code

Automatic Call Distribution, Package A

•

Automatic Call Distribution

Automatic Call Distribution, Package B

• Automatic Call Distribution Call Waiting Thresholds (see

also packages 40, and 131)

•

Automatic Call Distribution Least Call Queuing

•

Automatic Call Distribution Threshold Visual Indication (see also packages 40, and 131)

Automatic Call Distribution, Priority Agent

• Automatic Call Distribution Priority Agent

155

116

ACDD

ACNT

ACDA

ACDB

PAGT

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 46

46 Features and Software options

Package Name

Automatic Call Distribution, Timed Overflow Queuing

• ACD Timed Overflow

•

Automatic Gain Control Inhibit

•

Automatic Guard Detection

•

Automatic Hold

Automatic ID of Outward Dialing Automatic Installation (Option 11 only)

•

Automatic Installation

Automatic Line Selection

• Automatic Line Selection

Automatic Number Identification Route Selection

•

Automatic Number Identification Route Selection

Automatic Number Identification

•

Automatic Number Identification

•

Automatic Number Identification on DTI

Numb

111

200

Mnemo

nic

TOF

AIOD AINS

LSEL

ANIR

ANI

Relea

•

Automatic Preselection of Prime Directory Number

Automatic Redial

•

Automatic Redial

• Automatic Timed Reminders

Automatic Wake-Up

•

Automatic Wake Up

Auxiliary Processor Link

•

Auxiliary Processor Link

•

Auxiliary Signaling

•

B34 Dynamic Loss Switching (see also packages 164 and 203)

Background Terminal

•

Background Terminal Facility

Basic Alternate Route Selection

•

Network Alternate Route Selection/Basic Alternate Route Selection Enhancement – Local Termination (see also package 58)

304

102

109

ARDL

AWU

APL

BGD

BARS

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 47

Features and Software options 47

Package Name

Basic Authorization Code

• Basic Authorization Code

Basic Automatic Call Distribution

•

Automatic Call Distribution Alternate Call Answer

•

Automatic Call Distribution Call Delays (see also package

131)

•

Automatic Call Distribution Call Priority (see also package

131)

•

Automatic Call Distribution Call Waiting Thresholds (see also packages 41, and 131)

•

Automatic Call Distribution Calls on Hold (see also package 131)

• Automatic Call Distribution Dynamic Queue Threshold (see also package 131)

• Automatic Call Distribution Enhancements

•

Automatic Call Distribution in Night Service

•

Automatic Call Distribution Threshold Visual Indication (see also packages 41, and 131)

Numb

Mnemo

nic

BAUT

BACD

Relea

•

INIT Automatic Call Distribution (ACD) Queue Call Restore

Basic Call Processing Basic Queuing

•

Basic Queuing

Basic Rate Interface

•

Integrated Services Digital Network Basic Rate Interface (see also packages 216, and 235)

Basic Routing

•

Basic Routing

Boss Secretary Filtering (FFC activation)

•

Flexible Feature Code Boss Secretarial Filtering

216

198

BASIC BQUE

BRI

BRTE

FTCSF

1 1

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 48

48 Features and Software options

Package Name BRI line application

• Integrated Services Digital Network Basic Rate Interface

(see also packages 216, and 233)

•

ISDN Basic Rate Interface Connected Line Presentation/Restriction

•

Bridging

• Busy Lamp Field Array

Business Network Express

• Business Network Express/EuroISDN Call Diversion

•

Business Network Express/EuroISDN Explicit Call Transfer

•

Business Network Express/Name and Private Number Display

Busy Tone Detection

• China Phase II – Busy Tone Detection

•

Busy Tone Detection for Asia Pacific and CALA

Numb

235

367

294

Mnemo

nic

BRIL

BNE

BTD

Relea

•

Call Capacity Report

Call Center Transfer Connect

•

Call Center Transfer Connect

Call Detail Recording Enhancement

•

Call Detail Recording Enhancement

Call Detail Recording Expansion (7 digit)

•

Call Detail Recording Expansion

Call Detail Recording on Teletype Terminal

• CDR on TTY

Call Detail Recording Queue Record

•

ACD CDR Queue Record

Call Detail Recording, Data Link

393

259

151

UUI

CDRX

CDRE

CTY

CDRQ

CLNK

3.0

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 49

Features and Software options 49

Package Name

Call Detail Recording

• Call Detail Recording

•

Call Detail Recording Enhancement

•

Call Detail Recording on Redirected Incoming Calls

•

Call Detail Recording with Optional Digit Suppression

•

Call Detail Recording 100 Hour Call

•

NPI and TON in CDR Tickets

•

Call Forward and Busy Status

• Call Forward Busy

•

Call Forward by Call Type

•

Call Forward External Deny

•

Call Forward No Answer, Second Level

• Call Forward No Answer/Flexible Call Forward No Answer

•

Call Forward Save on SYSLOAD

•

Call Forward Save on SYSLOAD

Numb

Mnemo

nic

CDR

Relea

•

Call Forward to Trunk Restriction

• Call Forward, Break-In & Hunt Internal/External Network Wide

• Call Forward, Internal Calls

Call ID (for AML applications)

•

Call Identification

Call Page Networkwide

•

Call Page Network Wide

Call Park Networkwide

•

Call Park Network Wide

Call Park

•

Call Park

•

Recall after Parking

• Call Pickup

247

307

306

CALL ID

PAGENET

CPRKNET

CPRK

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 50

50 Features and Software options

Package Name

Call Processor Input/Output (Option 81)

• Call Processor Input/Output)

•

Call Redirection by Time of Day

•

Call Transfer

Call Waiting Notification (Meridian 911)

•

Call Waiting Notification (Meridian 911)

• Call Waiting/Internal Call Waiting

Call-by-Call Service

•

Call-by-Call Service

Called Party Control on Internal Calls

•

China Phase III - Called Party Control on Internal Calls

•

Called Party Disconnect Control

Calling line Identification in Call Detail Recording

•

Calling Line Identification in Call Detail Recording

Calling Party Name Display

Numb

298

225

117

310

118

Mnemo

nic

CPIO

CWNT

CBC

CPCI

CCDR

CPND

Relea

•

Call Party Name Display

•

DNIS Name Display (see also packages 98, and 113)

•

Calling Party Name Display Denied

Calling Party Privacy

•

Calling Party Privacy

•

Camp-On

• Camp-On

•

Camp-on to Multiple Appearance Directory Number

•

Capacity Expansion

•

Card LED Status

Centralized Attendant Services (Main)

• Centralized Attendant Services - Main

Centralized Attendant Services (Remote)

•

Centralized Attendant Services – Remote

•

Centralized Multiple Line Emulation

Charge Account for CDR

•

Charge Account and Calling Party Number

301

CPP

CASM

CASR

CHG

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 51

Features and Software options 51

Package Name

Charge Account/Authorization Code

• Charge Account/Authorization Code Base

•

Charge Display at End of Call (see also package 101)

China Attendant Monitor Package

•

China – Attendant Monitor

•

China Number 1 Signaling – Toll Operator Break-In (see also Package 127)

•

China Number 1 Signaling Enhancements

•

China Number 1 Signaling Trunk Enhancements (see also packages 49, 113, and 128)

China Toll Package

•

China Phase II – Toll Call Loss Plan

CLASS Calling Name Delivery

•

CLASS

CLASS Calling Number Delivery

• CLASS

Numb

285

292

333

332

Mnemo

nic

CAB

CHINA

CHTL

CNAME

CNUMB

Relea

Collect Call Blocking

• Collect Call Blocking

Command Status Link

•

Command Status Link

Commonwealth of Independent States Multifrequency Shuttle Signaling

• CIS Multifrequency Shuttle Signaling

Commonwealth of Independent States Trunks

•

Commonwealth of Independent States Digital Trunk Interface

• Three-Wire Analog Trunk – CIS

•

Commonwealth of Independent States Automatic Number Identification (ANI) Digits Manipulation and Gateways Enhancements

•

Commonwealth of Independent States Automatic Number Identification (ANI) Reception

•

Commonwealth of Independent States Toll Dial Tone Detection

•

Conference

290

326

221

CCB

CSL

CISMFS

CIST

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 52

52 Features and Software options

Package Name

• Conference Warning Tone Enhancement for Italy

Console Operations

•

Console Operations

Console Presentation Group

•

Console Presentation Group Level Services

Controlled Class Of Service

•

Controlled Class of Service

Coordinated Dialing Plan

•

Coordinated Dialing Plan

Core Network Module

•

Core Network Module

• CP3

Corporate Directory

•

Corporate Directory

CSL with Alpha Signalling

Numb

169

172

299

381

Mnemo

nic

COOP

CPGS

CCOS

CDP

COREN

CDIR

CSLA

Relea

Customer Controlled Routing

•

Customer Controlled Routing

•

MFC Interworking with AML Based Applications (see also packages 128, and 214)

•

Dataport Hunting

CP Pentium

Backplane for Intel®Machine

Deluxe Hold

•

Call Hold, Deluxe

•

Call Hold, Individual Hold Enhancement

Departmental Listed Directory Number Dial Intercom

•

Dial Intercom

•

Distinctive Ringing for Dial Intercom

• Dial Pulse/Dual-tone Multifrequency Conversion

Dial Tone Detector

• Dial Tone Detection

•

Flexible Dial Tone Detection

215

368

76 21

138

CCR

CPP_CNI

DHLD

DLDN

DTD

5 1

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 53

Features and Software options 53

Package Name

Dialed Number Identification System

•

Dialed Number Identification Services

Numb

Mnemo

nic

DNIS

• Dialed Number Identification Services Length Flexibility

•

Dialed Number Identification Services Name Display (see also packages 95, and 131)

•

7 Digit DNIS for MAX

•

N Digit DNIS 24

Digit Display

•

Digit Display

Digit Key Signaling Digital Access Signaling System 2

•

Analog Private Network Signaling System (APNSS) (see

180 124

DDSP

DKS

DASS2

also packages 190, 122, and 123)

•

DASS2/DPNSS1 – Integrated Digital Access (see also packages 122, and 123)

Digital Private Network Signaling Network Services

231

DNWK

(DPNSS1)

Relea

•

Attendant Call Offer

• Attendant Timed Reminder Recall and Attendant Third Party Service

• Call Back when Free and Next Used

•

D-channel Handler Interface Expansion

•

Extension Three-Party Service

•

Loop Avoidance

• Redirection

•

Route Optimization

•

Step Back on Congestion

•

Diversion

•

Night Service

•

Route Optimisation/MCDN Trunk Anti-Tromboning Interworking

Digital Private Network Signaling System 1 Message Waiting Indication

•

DPNSS1 Message Waiting Indication

325

DMWI

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 54

54 Features and Software options

Package Name

Digital Private Network Signaling System 1

• Analog Private Network Signaling System (APNSS) (see

also packages 190, 122, and 124)

• DASS2/DPNSS1 – Integrated Digital Access (see also packages 122, and 124)

•

Digital Trunk Interface Enhancements

•

Digitone Receiver Enhancements: – Digitone Receiver Time-out Enhancement

• Digitone Receiver Enhancements: – Quad Density Digitone Receiver Card

Direct Inward Dialing to TIE (Japan only)

•

Direct Inward Dialing to TIE

• Direct Inward Dialing to TIE Connection

Direct Inward System Access

•

Call Park on Unsupervised Trunks

•

Direct Inward System Access

Numb

123

176

Mnemo

nic

DPNSS

DTOT

DISA

Relea

•

Direct Inward System Access on Unsupervised Trunks

Direct Private Network Access

•

Direct Private Network Access

Directed Call Pickup

•

Call Pickup, Directed

•

Directory Number Delayed Ringing

Directory Number Expansion (7 Digit)

•

Directory Number Expansion

•

Directory Number — Flexible Attendant Directory Number — Listed Directory Numbers — Single Appearance Directory Number — Multiple Appearance Directory Number — Prime Directory Number

• Diskette Overflow Warning

•

Display of Calling Party Denied

250

115

150

DPNA

DCP

DNXP

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 55

Features and Software options 55

Package Name Distinctive Ringing

• Distinctive/New Distinctive Ringing

Do Not Disturb, Group

•

Do Not Disturb Group

Do Not Disturb, Individual

•

Do Not Disturb

•

Network Individual Do Not Disturb (see also packages 127, and 159)

•

Electronic Brandlining

Emergency Services Access Calling Number Mapping

•

Emergency Services Access (See also packages 329 and 330)

Emergency Services Access Supplementary

•

Emergency Services Access (See also packages 329 and 331)

Emergency Services Access

Numb

331

330

329

Mnemo

Relea

nic

DRNG 4/9

DNDG

DNDI

ESA_CL

ESA_SU

ESA

• Emergency Services Access (See also packages 330 and 331)

•

End of Selection

•

End of Selection Busy

•

End-of-Dialing on Direct Inward/Outward Dialing Incoming Call Indicator Enhancement

End-To-End Signaling

•

Attendant End-to-End Signaling

•

End-to-End Signaling

Enhanced ACD Routing

•

Enhanced Automatic Call Distribution Routing

•

MFC Interworking with AML Based Applications (see also packages 128, and 215)

Enhanced Call Trace

•

Customer Controlled Routing

• MFC Interworking with AML Based Applications (see also packages 128, and 214)

Enhanced Controlled Class of Service

214

215

173

EES

EAR

ECT

ECCS

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 56

56 Features and Software options

Package Name

Enhanced DPNSS Services

• DPNSS1 Executive Intrusion

Enhanced DPNSS1 Gateway

•

Enhanced DPNSS1 Gateway

Enhanced Hot Line

•

Hot Line

•

Network Intercom

•

Enhanced input/output buffering

• Enhanced Maintenance (Patching)

Enhanced Music

•

Music, Enhanced

Enhanced Night Service

•

Enhanced Night Service

•

Enhanced package printout

•

Equal Access Compliance

Numb

288

284

119

133

Mnemo

nic

DPNSS_

DPNSS1

89I

HOT 4/10

EMUS

ENS

Relea

Euro ISDN Trunk - Network Side

• EuroISDN Trunk - Network Side

Euro ISDN

• ISDN – Advice of Charge for EuroISDN

•

ISDN BRI and PRI Trunk Access for Europe (EuroISDN)

•

EUROISDN Continuation

Euro Supplementary Service

•

EuroISDN Call Completion Supplementary Service

Executive Distinctive Ringing

•

Executive Distinctive Ringing

Fast Tone and Digit Switch

• Fast Tone Digit Switch

FCC Compliance for DID Answer Supervision

•

Federal Communications Commission Compliance for DID Answer Supervision

309

261

323

185

223

MASTER

EURO

ETSI_SS

EDRG

FTDS

FCC68

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 57

Features and Software options 57

Package Name

Feature Group D

• Feature Group D (Inbound to Meridian 1)

•

Federal Communications Commission Compliance for Equal Access

•

First-Second Degree Busy Indication

•

First-Second Degree Busy Indication, ISDN

•

Flexible Attendant Call Waiting Thresholds

• Flexible Busy Tone Timer

Fiber Network Flexible Call Back Queuing

•

Flexible Call Back Queuing

Flexible Direct Inward Dialing

•

Flexible Direct Inward Dialing

Flexible Feature Codes

• Call Forward/Hunt Override Via Flexible Feature Code

Numb

158

365

362

139

Mnemo

nic

FGD

FIBN

FCBQ

FDID

FFC

Relea

•

China Number 1 Signaling – Flexible Feature Codes

•

Dial Access to Group Calls (see also package 48).

•

Direct Inward Dialing Call Forward No Answer Timer

• Electronic Lock Network Wide/Electronic Lock on Private Lines

• Flexible Feature Codes

•

Automatic Wake FFC Delimiter

•

Call Forward Destination Deactivation

Flexible Numbering Plan

•

Alternative Routing for DID/DOD

•

Flexible Numbering Plan

•

Special Dial Tones after Dialed Numbers

•

Flexible Numbering Plan Enhancement

•

Flexible Orbiting Prevention Timer

160

FNP

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 58

58 Features and Software options

Package Name

Flexible Tones and Cadences

• Flexible Tone and Digit Switch Control

•

Reverse Dial on Routes and Telephones

•

Tones and Cadences

Forced Charge Account

•

Charge Account, Forced

French Type Approval

•

Camp-on to a Set in Ringback or Dialing

• Forward No Answer Call Waiting Direct Inward Dialing

•

Group Hunt Queuing (see also package 120)

•

Group Hunt Queuing Limitation Enhancement (see also package 120)

•

Loopback on Central Office Trunks

Geographic Redundancy Primary system Geographic Redundancy Secondary system Group Call

Numb

125

197

404 405

Mnemo

nic

FTC

FCA

FRTA

GRPRIM

GRSEC

GRP

Relea

4.0

4.0 1

•

Dial Access to Group Calls (see also package 139).

•

Group Call

•

Group Hunt Queuing Limitation (see also package 120)

Group Hunt/DN Access to SCL

• Group Hunt Queuing (see also package 197)

•

Group Hunt Queuing Limitation (see also package 131)

•

Group Hunt Queuing Limitation Enhancement (see also package 197)

•

Group Hunt

•

Speed Call Directory Number Access

• Handset Volume Reset

•

Handsfree Download (Meridian Digital Telephones

•

Held Call Clearing

H323 Virtual Trunk

•

IP Peer Networking Phase 2

•

Branch Office

HiMail Fax Server

120

399

195

PLDN

H323_VT

FAXS

3.0

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 59

Features and Software options 59

Package Name History File

• History File Hold in Queue for IVR Hospitality Management Hospitality Screen Enhancement

•

Hospitality Enhancements: Display Enhancements

•

Hunting By Call Type

•

Hunting — Circular Hunting — Linear Hunting — Secretarial Hunting — Short Hunting — Data Port Hunting — Trunk Hunting

•

Incoming Call Indicator Enhancement

Incoming DID Digit Conversion

Numb

218 166 208

113

Mnemo

nic

HIST

IVR

HOSP

HSE

IDC

Relea

18 16 17

•

China Number 1 Signaling Trunk Enhancements (see also packages 49, 128, and 131)

•

DNIS Name Display (see also packages 95, and 98)

•

Incoming DID Digit Conversion

•

Incoming Trunk Programmable Calling Line Identification

• Incremental Software Management

•

Input/Output Access and System Limits

Integrated Digital Access

•

Analog Private Network Signaling System (APNSS) (see also packages 190, 123, and 124)

•

DASS2/DPNSS1 – Integrated Digital Access (see also packages 123 and 124)

•

DPNSS1 Satellite

•

DASS2/DPNSS INIT Call Cutoff

Integrated Message System UST and UMG are part of IMS Package.

•

Integrated Messaging System Link

122

IDA

IMS

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 60

60 Features and Software options

Package Name

Integrated Services Digital Network Application Module Link for Third Party Vendors

•

Application Module Link

• Network Application Protocol Link Enhancement Integrated Services Digital Network BRI Trunk Access

• Integrated Services Digital Network Basic Rate Interface

(see also packages 216, and 235)

Integrated Services Digital Network Supplementary Features

•

Call Connection Restriction (see also packages 146 and

147)

•

Direct Inward Dialing to Network Calling

•

Incoming Digit Conversion Enhancement

•

Network Time Synchronization

•

X08 to X11 Gateway

Integrated Services Digital Network Signaling Link

Numb

153

233

161

147

Mnemo

nic

IAP3P

BRIT

ISDN

INTLSUP

ISL

Relea

•

Call Connection Restriction (see also packages 146 and

161)

Integrated Services Digital Network

• Backup D-Channel to DMS-100/250 and AT&T 4ESS

•

Call Pickup Network Wide

•

D-Channel Error Reporting and Monitoring

•

Integrated Services Digital Network (ISDN) Primary Rate Interface

•

Network Name Display (Meridian 1 to DMS-100/250)

• Total Redirection Count

•

T309 Time

•

Integrated Voice and Data

145

ISDN

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 61

Features and Software options 61

Package Name

Intercept Computer Interface

• Intercept Computer Dial from Directory

•

Intercept Computer Enhancements

•

Intercept Computer Flexible DN Length

•

Intercept Computer Interface

•

Intercept Computer Meridian Mail Interactions

•

Intercept Computer Network Screen Activation, Flexible DN, Meridian Mail Interactions

•

Intercept Treatment Enhancements

Intercept Treatment

•

Intercept Treatment

Inter-Exchange Carrier

•

Inter Exchange Carrier

Internal CDR

•

Internal Call Detail Recording

Numb

143

149

108

Mnemo

nic

ICP

INTR

IEC

ICDR

Relea

International 1.5/2.0 Mb/s Gateway

•

Radio Paging

• International Meridian 1 International nB+D

•

ISDN PRI D70 Trunk Access for Japan (nB+D)

International Primary Rate Access (CO)

•

Call Connection Restriction (see also packages 147 and

161)

•

Integrated Services Digital Network Primary Rate Access

•

Integrated Services Digital Network Primary Rate Access Central Office Connectivity to Japan D70

167

255

146

GPRI

INBD

PRA

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 62

62 Features and Software options

Package Name International Primary Rate Access

• Integrated Services Access/Call by Call Service Selection

Enhancements

•

Integrated Services Digital Network Primary Rate Access to 1TR6 Connectivity

•

Integrated Services Digital Network Primary Rate Access to NUMERIS Connectivity

•

Integrated Services Digital Network Primary Rate Access to SwissNet 2 Connectivity

•

Integrated Services Digital Network Primary Rate Access to SYS-12 Connectivity

International Supplementary Features

• IODU/C IP Expansion

•

IP Expansion

IP Media Gateway ISDN Semi-Permanent Connection

Numb

202

131

295

403 313

Mnemo

nic

IPRA

SUPP

IPEX

IPMG

ISPC

Relea

25.40

4.0

•

ISDN Semi-Permanent Connections for Australia

•

Italian Central Office Special Services (see also packages 129, and 157)

Japan Central Office Trunks

•

Japan Central Office Trunk

Japan Digital Multiplex Interface

•

Japan Digital Multiplex Interface

Japan Telecommunication Technology Committee

•

Japan TTC Common Channel Signaling

Japan Tone and Digit Switch

• Japan Tone and Digit Switch Last Number Redial

• Last Number Redial Latin American Spanish

•

Latin American Spanish

136

335

171

279

JPN

JDMI

JTTC

JTDS

LNR

MLMS_S

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 63

Features and Software options 63

Package Name

Limited Access to Overlays

• B34 Dynamic Loss Switching (see also packages 131

and 203)

• Faster I/O

•

Limited Access to Overlays

•

Limited Access to Overlays Password Enhancement

•

Teletype Terminal Access Control in Multi-Customer Environment (see also package 131)

Line Load Control

•

Line Load Control

•

Line Lockout

Local Steering Code Modifications

• Local Steering Code Modifications

•

Lockout, DID Second Degree Busy and MFE Signaling Treatments

• LOGIVOX Telephone

Numb

164

105

137

Mnemo

nic

LAPW

LLC

LSCM

Relea

•

Loop Start Answer Supervision XUT

•

Loop Start Supervisory Trunks

•

Loop Start Supervisory Trunks (Incoming Calls)

Location Code Expansion M2000 Digital Sets

•

Distinctive Ringing for Digital Telephones

•

M2317 Telephones

•

Flexible Voice/Data Terminal Number

M2250 Attendant Console

•

Digital Attendant Console

M2317 Digital Sets

•

M2317 Digital Sets

M3000 Digital Sets

•

M3000 Telephones

M3900 Full Icon Support

• M3900 Full Icon Support

400

140

397

LOCX DSET

DCON

DLT2

TSET

ICON_

PACKA

4.0 7

3.0

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 64

64 Features and Software options

Package Name

M3900 Phase III Virtual Office Enhancement

• Virtual Office Enhancement M3900 Ring Again

M911 Enhancement Display

• 10/20 Digit ANI on 911 Calls Maid Identification

• Maid Identification

•

Make Set Busy and Voice Call Override

Make Set Busy

•

Make Set Busy

•

Make Set Busy Improvement

• Malicious Call Trace on Direct Inward Dialing Malicious Call Trace

•

Enhanced Malicious Call Trace

Numb

387

396

249

210

107

Mnemo

nic

VIR_OFF_

ENH

M3900_

RGA_PR

M911ENH

MAID

MSB

MCT

Relea

25.40

3.0

•

Malicious Call Trace

•

Malicious Call Trace DN/TN Print

• Malicious Call Trace Idle

•

Manual Line Service

•

Manual Service Recall to Attendant

•

Manual Signaling (Buzz)

• Manual Trunk Service MAT 5.0

•

Meridian 1 Attendant Console Enhancements (see also package 76)

Meridian 1 Companion Option

•

Nortel Networks Integrated DECT

MCDN End to End Transparency Meridian 1 Enhanced Conference, TDS and MFS

•

Meridian 1 Enhanced Conference, TDS and MFS

296

240

348 204

MAT

MCMO

MEET

XCT0

24 15

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 65

Features and Software options 65

Package Name Meridian 1 Fault Management

• Alarm Management

•

Meridian 1 Initialization Prevention and Recovery

Meridian 1 Microcellular Option Meridian 1 Mobility Multi-Site Networking Meridian 1 Packet Handler

• Meridian 1 Packet Handler Meridian 1 Superloop Administration (LD 97)

•

Extended DID/DOD Software Support – Europe

•

Extended Flexible Central Office Trunk Software Support

•

Extended Tone Detector and Global Parameters Download (see also package 203)

•

Generic XFCOT Software Support

Meridian 1 XPE

•

B34 Codec Static Loss Plan Downloading

• B34 Dynamic Loss Switching (see also packages 131, and 164)

Numb

243

303 314 248

205

203

Mnemo

nic

ALRM_FI

LTER

MMO

MMSN

MPH

XCT1

XPE

Relea

22 22 19

•

Extended Multifrequency Compelled Sender/Receiver

•

Extended Tone Detector and Global Parameters Download (see also package 205)

• Intelligent Peripheral Equipment Software Support Enhancements

Meridian 911

•

Meridian 911 Enhancements – Call Abandon

• Meridian 911 Enhancements – MADN Display Coordination

Meridian Hospitality Voice Service

•

Meridian Hospitality Voice Services

Meridian Link Modular Server

•

Meridian Link Enhancements

Meridian SL-1 ST Package

• Meridian SL-1 ST Package

Message Intercept

•

Message Intercept

224

179

209

163

M911

HVS

MLM

SLST

MINT

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 66

66 Features and Software options

Package Name

Message Waiting Center

• Message Waiting Lamp Maintenance

•

Message Waiting Unconditional

•

Meridian Mail Trunk Access Restriction

Message Waiting Indication Interworking with DMS

•

Message Waiting Indication (MWI) Interworking

Mini CDR Mobility Server

•

Modular Telephone Relocation

Multifrequency Compelled Signaling

•

China Number 1 Signaling Trunk Enhancements (see also packages 49, 113, and 131)

•

China Number 1 Signaling – Active Feature Dial Tone (see also package 126)

•

China Number 1 Signaling – Audible Alarm (see also package 126)

Numb

219

302

128

Mnemo

nic

MWC

MWI

MCDR MOSR

MFC

Relea

•

China Number 1 Signaling – Vacant Number Announcement (see also package 126)

•

India Phase 2

•

R2 Multifrequency Compelled Signaling (MFC) DID/DTMF DOD

•

R2 Multifrequency Compelled Signaling (MFC) Selective Route To Attendant

•

MFC Interworking with AML Based Applications (see also packages 214 and 215)

•

R2Multifrequency Compelled Signaling Timer Control

•

Semi-Compelled MFC and Calling Name Identification Charges

Multifrequency Signaling for Socotel

•

Multifrequency Signaling for Socotel

Multi-Language I/O Package

•

Multi-language TTY Input/Output

Multi-Language Wake Up

•

Multi-language Wake Up

135

211

206

MFE

MLIO

MLWU

•

Multi-Party Operation Enhancements

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 67

Features and Software options 67

Package Name

Multi-Party Operations

• Attendant Clearing during Night Service

•

Multi-Party Operations

•

Multiple Appearance DN Redirection Prime

•

Multiple Console Operation

Multiple Queue Assignment

• Multiple Queue Assignment

Multiple-Customer Operation

•

Multiple Customer Operation

Multiple-Tenant Service

•

Multi-Tenant Service

Multi-purpose Serial Data Link Serial Data Interface

•

Multi-purpose Serial Data Link Serial Data Interface

Multi-purpose Serial Data Link Single Terminal Access

•

Single Terminal Access

Numb

141

297

227

228

Mnemo

nic

MPO

MQA

CUST

TENS

MSDL SDI

MSDL

STA

Relea

Multi-purpose Serial Data Link

•

Multi-purpose Serial Data Link

Multi-Site Mobility Networking Multi-User Login

•

Multi-User Login

Music Broadcast

•

Music Broadcast

Music

•

Music

N/W Communications Management Center

222

370 242

328

MSDL

MSMN

MULTI_U

SER

MUSBRD

MUS

CMAC

25 19

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 68

68 Features and Software options

Package Name

Network Alternate Route Selection

• Equi-distribution Network Attendant Service Routing (see

also package 159)

• Network Alternate Route Selection/Basic Alternate Route Selection Enhancement – Local Termination (see also package 57)

•

Network Anti-tromboning

•

Virtual Network Services/Virtual Directory Number Expansion (see also package 183)

Network Attendant Service

•

Equi-distribution Network Attendant Service Routing (see also package 58)

•

Network Individual Do Not Disturb (See also packages 9 and 127).

Network Authorization Code

•

Network Authorization Code

Network Automatic Call Distribution

Numb

159

207

Mnemo

nic

NARS

NAS

NAUT

NACD

Relea

•

Network Automatic Call Distribution

Network Call Back Queuing

•

Network Call Back Queuing

Network Call Transfer Network Class Of Service

•

Network Class of Service

Network Message Services Network Priority Queuing

•

Network Priority Queuing

Network Signaling

•

Network Signaling

Network Speed Call

•

Network Speed Call

Network Traffic Measurements

•

Network Traffic Measurement

67 32

175

MCBQ

NXFR

NCOS

NMS

PQUE

NSIG

NSC

NTRF

3 1

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 69

Features and Software options 69

Package Name

New Flexible Code Restriction

• China Number 1 Signaling Trunk Enhancements (see also

packages 113, 128, and 131)

• New Flexible Code Restriction

New Format CDR

• Call Detail Recording Time to Answer

•

CDR on Busy Tone

Next Generation Connectivity NI-2 Call By Call Service Selection

• Night Restriction Classes of Service

•

Night Service

•

Night Service Enhancements – All Calls Remain Queued for Night Service

•

Night Service Enhancements – Recall to Night DN

•

Night Service Enhancements – Requeuing of Attendant Present Calls

Numb

234

324 334

Mnemo

nic

NFCR

FCDR

NGEN

NI-2 CBC

Relea

22 23

•

Night Service Enhancements – Requeuing of Attendant Present Calls

NI-2 Name Display Service

•

NI-2 Name Display Supplementary Service

Nortel Symposium Call Center North America National ISDN Class II Equipment

•

North American Numbering Plan

•

Off-Hook Alarm Security

Observe Agent Security

•

Observe Agent Security

Off-Hook Queuing

•

Network Drop Back Busy and Off-hook Queuing (see also package 192)

Office Data Administration System

•

Office Data Administration System

•

Off-Premise Extension

On Hold On Loudspeaker

•

On-Hook Dialing

385

311 291

394

196

NDS

NGCC

NI2

OAS

OHQ

ODAS

OHOL

25.40

22 21

3.0

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 70

70 Features and Software options

Package Name

Open Alarms

Operator Call Back (China #1)

•

Busy Verify on Calling Party Control Calls

•

China Number 1 Signaling – Active Feature Dial Tone (see also package 128)

•

China Number 1 Signaling – Audible Alarm (see also package 128)

•

China Number 1 Signaling – Called Party Control

•

China Number 1 Signaling – Calling Number Identification on Outgoing Multifrequency Compelled Signaling

•

China Number 1 Signaling – Calling Party Control

•

China Number 1 Signaling – Flexible Timers

• China Number 1 Signaling – KE Multifrequency Compelled Tandem Signaling

• China Number 1 Signaling – Malicious Call Trace Enhancement

Numb

315

126

Mnemo

nic

OPEN

ALARM

OPCB

Relea

•

China Number 1 Signaling – Off-hook Tone

•

China Number 1 Signaling – Toll Call Identification

•

China Number 1 Signaling – Toll Operator Call Back

•

China Number 1 Signaling – Toll Operator Call Back Enhancement

•

China Number 1 Signaling – Vacant Number Announcement (see also Package 128)

Optional Features

•

Autodial

•

Call Forward All Calls

•

Ring Again

•

Speed Call

•

Speed Call on Private Lines (see also package 0)

•

Speed Call/Autodial with Authorization Codes (see also package 34)

•

Speed Call Delimiter (see also package 34)

Optional Outpulsing Delay

•

Optional Outpulsing Delay

OPTF

OOD

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 71

Features and Software options 71

Package Name

Originator Routing Control

• Network Drop Back Busy and Off-hook Queuing (see also

package 62)

• Remote Virtual Queuing

•

Out-of-Service Unit

Outpulsing, asterisk (*) and octothorpe (#)

•

Outpulsing of Asterisk "*" and Octothorpe "#"

Overlap Signaling (M1 to M1 and M1 to 1TR6 CO)

•

Overlap Signaling

•

Overlay 45 Limited Repeats

• Overlay Cache Memory

•

Override

•

Paging

•

Partial Dial Timing

•

PBX (500/2500) Telephones

Numb

192

104

184

Mnemo

nic

ORC_R

OPAO

OVLP

Relea

•

Periodic Camp-on Tone

•

Periodic Clearing

•

Periodic Clearing Enhancement

•

Periodic Clearing on RAN, Meridian Mail, ACD, and Music

Personal Call Assistant

•

Personal Call Assistant

Phantom TN

•

Phantom TNs

•

Position Busy with Call on Hold

PPM/Message Registration

•

Advice of Charge Real-time Supplementary Services for NUMERIS and SWISSNET (see also package 131)

•

Advice of Charge – Charging Information and End of Call for NUMERIS Connectivity (see also package 131)

•

Message Registration

•

Periodic Pulse Metering

•

Predictive Dialing

398

254

101

PCA

PHTN

3.0

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 72

72 Features and Software options

Package Name Pretranslation

• Pretranslation

•

Preventing Reciprocal Call Forward

Priority Network Override

•

Network Breakin and Force Disconnect

Priority Override/Forced Camp-On

•

Forced Camp-on and Priority Override

•

Privacy

• Privacy Override

•

Privacy Release

•

Private Line Service

Proactive Voice Quality Management Property Management System Interface

•

Property Management System Interface

•

Public Switched Data Service

Numb

389

186

401 103

Mnemo

nic

PXLT

PONW

POVR

PVQM

PMSI

Relea

25.40

4.0 10

Pulsed E&M (Indonesia, French Colisée)

• Pulsed E&M DTI2 Signaling Q Reference Signaling Point Interface

•

Integrated Services Digital Network QSIG Basic Call

QSIG Generic Functional protocol

•

ISDN QSIG Generic Functional Transport

QSIG Supplementary Service

•

ISDN QSIG Call Completion

•

ISDN QSIG Call Diversion Notification

• ISDN QSIG Path Replacement Radio Paging

• Radio Paging

•

Radio Paging Product Improvements

•

Recall to Same Attendant

•

Recall with Priority during Night Service

•

Recall With Priority during Night Service

•

Recall With Priority during Night Service Network Wide

232

263

305

316

187

PEMD

QSIG

QSIG GF

QSIG-SS

RPA

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 73

Features and Software options 73

Package Name Recorded Announcement Broadcast

• Recorded Announcement Broadcast Recorded Announcement

• Recorded Announcement Recorded Overflow Announcement

•

Recorded Overflow Announcement

•

Recorded Telephone Dictation

•

Recovery of Misoperation on the Attendant Console

• Recovery on Misoperation of Attendant Console

•

Reference Clock Switching

•

Reference Clock Switching (see also packages 75, 129, and 154)

Remote IPE

•

Remote Intelligent Peripheral Equipment

Remote Virtual Queuing

Numb

327

286

192

Mnemo

nic

RANBRD

RAN

ROA

REMOTE

_IPE RVQ

Relea

•

Network Drop Back Busy and Off-hook Queuing (see also package 62)

•

Remote Virtual Queuing

Resident Debug

•

Restricted Call Transfer

•

Ring and Hold Lamp Status

•

Ringback Tone from Meridian 1 Enhancement

Ringing Change Key

•

Ringing Change Key

Room Status

•

Room Status

Scheduled Access Restrictions

•

Scheduled Access Restrictions

• Secrecy Enhancement

•

Secretarial Filtering

•

Seizure Acknowledgment

•

Selectable Conferee Display and Disconnect

193

100

162

RSDB

RCK

RMS

SAR

•

Selectable Directory Number Size

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 74

74 Features and Software options

Package Name

Semi-Automatic Camp-On

• Attendant Blocking of Directory Number

•

Attendant Idle Extension Notification

•

Semi-Automatic Camp-On

•

Serial Port Expansion

Series Call

• Series Call Set Relocation

•

Automatic Set Relocation

•

Short Buzz for Digital Telephones

•

Short Memory Test

• Single Digit Access to Hotel Services Set-to-Set Messaging

• Set-to-Set Messaging Single Term Access

Numb

181

191

380

228

Mnemo

nic

SACP

SECL

STS

STA

Relea

•

Single Term Access

•

Slow Answer Recall Enhancement

•

Slow Answer Recall for Transferred External Trunks

• Source Included when Attendant Dials SIP Gateway and Converged Desktop Soft Switch

Spanish KD3 DID/DOD interface

•

KD3 Direct Inward Dialing/Direct Outward Dialing for Spain

•

Special Signaling Protocols

•

Special Trunk Support

•

Speed Call Directory Number Access

• Speed Call on Private Lines (see also package 1)

•

Speed-Up Data Dump

Standalone Meridian Mail

•

Meridian Mail, Standalone

406 402

252

262

SIP

SOFTSW

ITCH

KD3

SAMM

4.0

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 75

Features and Software options 75

Package Name

Station Activity Records

• Station Activity Records Station Camp-On

•

Station Camp-On

Station Category Indication

•

Station Category Indication

Station Loop Preemption Station Specific Authorization Codes

•

Station Specific Authorization Code

•

Station-to-Station Calling

Stored Number Redial

•

Stored Number Redial

Supervisory Attendant Console

•

Supervisory Attendant Console

Supervisory Console Tones

•

System Capacity Enhancements

Numb

251

121

106 229

189

Mnemo

nic

SCDR

SCMP

SCI

SLP

SSAU

SNR

SUPV

SVCT

Relea

10 19

System Errors and Events Lookup

•

System Message Lookup

System Speed Call

• Speed Call/Autodial with Authorization Codes (see also

package 1)

•

Speed Call, System

•

Speed Call Delimiter (see also package 34)

•

Telephones (PBX)

•

Teletype Terminal Access Control in Multi-Customer Environment (see also package 164)

•

Telset Call Timer Enhancement

Time and Date

•

Time and Date

Tone Detector Special Common Carrier

245

SYS_MS

G_ LKUP

SSC

TAD

SCC

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 76

76 Features and Software options

Package Name Tone Detector

• Tone Detector

•

Tone to Last Party

•

Tones, Flexible Incoming

Traffic Monitoring Trunk Anti-Tromboning

•

Trunk Anti-Tromboning

Trunk Barring

•

Trunk Barring

Trunk Failure Monitor

•

Trunk Failure Monitor

•

Trunk Failure Monitor Enhancement

Trunk Hook Flash (Centrex)

•

Centrex Switchhook Flash

• Italian Central Office Special Services (see also packages 129, and 131)

Numb

168 293

132

182

157

Mnemo

nic

TDET

TMON

TAT

TBAR

TFM

THF

Relea

•

Trunk to Trunk Connections

•

Trunk Traffic Reporting Enhancement

Trunk Verification from Station

•

Trunk Verification from a Station

•

Uninterrupted Line Connection

United Kingdom

•

Analog Private Network Signaling System (APNSS) (see also packages 122 123, and 124)

•

UK Analogue Hardware Support

Universal ISDN Gateways

•

Universal ISDN Gateway

• Variable Flash Timing and Ground Button

•

Variable Guard Timing

VIP Auto Wake Up

•

Hospitality Enhancements: V.I.P. Auto Wake Up

110

190

283

212

TVS

UIGW

VAWU

9.32

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 77

Features and Software options 77

Package Name

Virtual Network Services

• Virtual Network Services

•

Virtual Network Services/Virtual Directory Number Expansion (see also package 58)

•

Voice Call

Virtual Office

•

Branch Office

•

Emergency Services For Virtual Office

•

Internet Telephone Virtual Office

•

Virtual Office

Virtual Office Enhancement

•

Branch Office

•

Emergency Services For Virtual Office

•

Internet Telephone Virtual Office

Voice Mailbox Administration

Numb

183

382

387

246

Mnemo

nic

VNS

VIRTUAL_

OFFICE

VOE

VMBA

Relea

3.0

•

Meridian Mail Voice Mailbox Administration

X08 to X11 Gateway

• X08 to X11 Gateway

Zone Call Admission Control

•

Adaptive Network Bandwidth Management

188

407

L1MF

ZCAC

4.5

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 78

78 Features and Software options

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 79

10/20 Digit ANI on 911 Calls

This section contains information on the following topics:

"Feature description" (page 79) "Operating parameters" (page 82) "Feature interactions" (page 82) "Feature packaging" (page 82) "Feature implementation" (page 84) "Feature operation" (page 85)

Feature description

This feature brings the system into compliance with the Federal Communications Commission (FCC) decision that requires a circuit switched network, working as a Public Safety Answering Point (PSAP), to accept a 10 or 20 digit Automatic Number Identiﬁcation (ANI) when terminating 911 calls.

10 digit ANI feature

The 10 digit ANI feature addresses the increasing number of Numbering Plan Areas (NPAs) in North America. The increasing number of NPAs requires that a single PSAP must be capable of handling multiple NPAs within its jurisdiction.

The 10/20 Digit ANI on 911 Calls feature changes the ANI format to include the NPA in the ANI ﬁeld. A single PSAP can handle any number of valid NPAs with the 10 digit format.

20 digit ANI feature

The 20 digit ANI feature addresses the problem of accurately determining the location of a wireless calling party dialing 911.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 80

80 10/20 Digit ANI on 911 Calls

The ﬁrst 10 ANI digits provide the Calling Station Number (CSN). The CSN for a 911 call is the Calling Party Number (CPN), if available, or the billing number if the CPN is not available. The CPN, if available, is used to call the originator back when a 911 call is disconnected.

The second 10 ANI digits, or Pseudo Automatic Number Identiﬁcation (PANI), provides the cell site and sector information to best deﬁne the wireless calling party’s location. The PANI allows emergency assistance to be sent to the correct area.

II digit deﬁnition

The 10/20 Digit ANI feature replaces the NPD with two II digits. The deﬁnition of II digits is as follows:

•

40 for normal display

•

44 for ﬂashing display (Default Routing)

•

48 for a test call Note: The system uses an attached "*" instead of a "ﬂashing display".

Default Routing is used when the Selective Routing process at the Central Ofﬁce does not produce a valid Emergency Service Number (ESN). If no valid CSN information is available on a wireline call, or if no valid cell site and sector information is available on a wireless call, the call is sent to the default ESN associated with the incoming trunk group for that call.

CSN wireline calls format

The CSN wireline call format is as follows: KP II NPA NXX YYYY STP Where:

• KP is the key pulse.

•

NPA NXX YYYY represents the originator’s CSN.

•

STP is a digit that tells the system that there is only 10 digits. Termination of the call occurs immediately after receiving the STP digit.

CSN wireless calls format

The CSN wireless call format is as follows: KP II NPA NXX YYYY ST KP X...X ST Where:

•

KP is the key pulse.

•

NPA NXX YYYY represents the originator’s CSN.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 81

•

The ﬁrst ST digit ﬂags the call register as a wireless call for display purposes.

•

The second KP marks the beginning of the PANI.

•

X...X represents the cell site and sector identiﬁcation. Although 10 digits are required for this information to be complete, any availableinformation is sent. Therefore, this information can range from 0 to 10 digits.

•

The second ST digit terminates the call.

Digit Display

Wireline

Wireline M911 calls display on a digital telephone as follows:

•

For calls with II digits equal to 40, the 10 digits display as: — NPA NXX YYYY

•

For calls with II digits equal to 44, the 10 digits display as: — NPA NXX YYYY*

Feature description 81

Wireless

Wireless M911 calls display on a digital telephone as follows:

•

For calls with II digits equal to 40, the 20 digits display as:

(PANI)NPA NXXX YYYY WIRELESS

(CSN)NPA NXX YYYY

•

For calls with II digits equal to 44, the 20 digits display as:

(PANI)NPA NXXX YYYY WIRELESS

(CSN)NPA NXX YYYY*

911E (end-ofﬁce) call processing

With the 10/20 digit ANI for 911 Calls feature, the system continues to expect the dialed digit(s) ﬁrst.

The dialed digit format is KP+digits+ST, where the digit(s) are 911, 11, or 1, followed by the ANI CSN information.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 82

82 10/20 Digit ANI on 911 Calls

911T (tandem) call processing

With the 10/20 digit ANI for 911 Calls feature, the system does not expect the dialed digit(s) (911, 11, or 1), only the ANI CSN information.

Operating parameters

This feature is compatible with the system. The functionality of the 10/20 Digit ANI on 911 Calls feature depends on the

local telephone company to comply with Bellcore GR-2953. Therefore, the ability to collect the 10/20 digit ANI formats must be enabled on a separate trunk route basis.

If the 20 digit wireless calls are tandem to the ISDN route, the display shows the II + 10 digit CSN.

The Custom Local Area Signaling Service (CLASS) telephone only displays up to 10 digit ANI.

Feature interactions

Call Trace

Call Trace in LD 80 is modiﬁed to show II NPID + 10 digit ANI information. The Call Trace record also shows the PANI information.

Call Detail Recording

The Call Detail Recording record (with package 234) is modiﬁed to display PANI for wireless calls when FCDR = NEW in LD 17.

Display on CLASS telephones

Only 10 digit ANI will display on a CLASS telephone for both 911E or 911T trunk. The PANI will not display. However, if it is a wireless call, the PANI can be traced by LD 80.

Display on tandem call

Only II + 10 digit ANI will display on the telephone when M911 calls are forwarded or transferred through ISDN or PRA routes. This only applies for 911E route types.

Malicious Call Trace

The Malicious Call Trace record is modiﬁed to show II NPID + 10 digit ANI information. The record also contains the PANI information.

Feature packaging

M911 Enhancement Display (M911 ENH) package 249 is introduced with this feature.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 83

Feature packaging 83

The 10/20 Digit ANI on 911 Calls feature requires the following packages:

•

Digit Display (DDSP) package 19

•

Basic Automatic Call Distribution (BACD) package 40

•

Automatic Call Distribution Package B (ACDB) package 41

•

Automatic Call Distribution Package A (ACDA) package 45

•

Enhanced Automatic Call Distribution Routing (EAR) package 214

•

Meridian 911 (M911) package 224

•

Call Waiting Notiﬁcation (CWNT) package 225

•

M911 Enhancement Display (M911 ENH) package 249

The following additional packages are not required, but are recommended:

•

At least one of either Call Detail Recording (CDR) package 4 or Call Detail Recording on Teletype Machine (CTY) package 5

•

Automatic Call Distribution Package C (ACDC) package 42

Note: package 42 is not needed if packages 51 and 52 are enabled

•

Automatic Call Distribution Load Management Reports (LMAN) package 43

•

Automatic Call Distribution Package D (ACDD) package 50

•

Automatic Call Distribution Package D, Auxiliary Link Processor (LNK) package 51

•

Call Party Name Display (CPND) package 95

• Malicious Call Trace (MCT) package 107

•

Calling Line Identiﬁcation in Call Detail Recording (CCDR) package 118

•

Flexible Tones and Cadences (FTC) package 125

•

Limited Access to Overlays (LAPW) package 164

•

New Format CDR (FCDR) package 234 (recommended for wireless calls)

Note: The M911 Call Abandon feature is included in Meridian 911 (M911) package 224, and requires Call Identiﬁcation (CALL ID) package

247. If an application also requires Meridian Link, Meridian Link Module (MLM) package 209 is required.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 84

84 10/20 Digit ANI on 911 Calls

Feature implementation

Task summary list

The following is a summary of the tasks in this section:

1. "LD 15 – Set the Pseudo Automatic Number Identiﬁcation (PANI) prompt

to YES to display PANI." (page 84)

2. "LD 16 – Conﬁgure the M911 ANI format." (page 84)

LD 15 - Set the Pseudo Automatic Number Identiﬁcation (PANI) prompt to YES to display PANI.

Prompt Response Description

REQ: CHG Change existing data. TYPE: ANI Change Automatic Number Identification options. CUST Customer number

0-99 0-31

Range for Large System and CS 1000E system. Range for Small System, Media Gateway 1000B, and Media

Gateway 1000T.

.... ....

PANI

YES (NO)

Display.

Do not display Pseudo Automatic Number Identification

(default).

Note: When PANI is set to NO (Do not display PANI), the PANI will display briefly, then disappear.

.... ....

LD 16 - Conﬁgure the M911 ANI format.

Prompt Response Description

REQ CHG Change existing data. TYPE RDB Route data block. CUST

Customer number, as defined in LD 15 ROUT Route number

0-511 0-127

Range for Large System and CS 1000E system.

Range for Small System, Media Gateway 1000B, and Media

Gateway 1000T. DES

x...x

Designator field for trunk (0-16 character alphanumeric). TKTP DID Direct Inward Dialing trunk data block.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 85

Prompt Response Description

M911_ANI YES Receive ANI digits for M911 route.

Feature operation 85

M911_TRK _TYPE

(911T) 911E

M911_FOR M

2 (1)

.... ....

Feature operation

No speciﬁc operating procedures are required to use this feature.

Meridian 911 ANI trunk type.

E911 tandem connections (default).

End office connections.

M911 ANI format.

II (2 digits) +10/20-digit ANI.

NPD (1 digit) +7-digit ANI (default).

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 86

86 10/20 Digit ANI on 911 Calls

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 87

16-Button Digitone/Multifrequency Operation

This section contains information on the following topics:

"Feature description" (page 87) "Operating parameters" (page 89) "Feature interactions" (page 90) "Feature packaging" (page 90) "Feature implementation" (page 91) "Feature operation" (page 91)

Feature description

This feature allows the use of a 2500-type telephone with 16 buttons instead of 12 buttons. The extra keys provide single button access to features that would otherwise require the use of Flexible Feature Codes. The feature also provides an autodial function. With this feature, autodial is also available to 12-button Digitone/Multifrequency (DTMF) telephones equipped with a true ground (GRD) button and 2500-type telephones with switchhook ﬂash and calibrated ﬂash.

Not all telephones must share the same assignments. In LD 18, functions can be overlay programmed against a key for each of the three modes. A set of these key-function deﬁnitions can then be assigned to one or more telephone station groups. Up to 127 sets of key function assignments (called ABCD tables) are permitted.

The following Flexible Feature Code functions can be accessed using the new (A, B, C, D, * and #) keys while in the pre-dial mode (when the telephone is receiving dial tone):

•

authorization code

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 88

88 16-Button Digitone/Multifrequency Operation

•

automatic set relocation

•

automatic wake-up activate

•

automatic wake-up deactivate

•

automatic wake-up verify

•

Call Detail Recording charge account

•

call forward all calls activate

•

call forward all calls deactivate

•

call forward all calls verify

•

call forward toggle

•

call park access

•

conference diagnostics

•

deactivate RGA, LND, SNR, or CFW

•

electronic lock phone

•

electronic lock phone (remote)

• Group Hunting pilot DN

•

Incoming Call Identiﬁcation (ICI) activate

•

ICI deactivate

• ICI print

•

integrated message system access

•

last number redial

• maintenance access

•

pick up DN

•

pick up group

•

pick up ringing number

•

radio paging initiate (parallel)

•

radio paging initiate (serial)

•

radio paging answer (parallel)

•

ring again deactivate

•

ring again verify

•

room status

•

speed call controller

•

speed call erase

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 89

Operating parameters 89

•

speed call user

•

store number (erase)

•

store number (redial)

•

store number (save)

•

system speed call user

•

trunk answer from any station

•

terminal diagnostics

•

trunk veriﬁcation, and

•

user status.

The following functions can be accessed using the new (A, B, C, D, * and #) keys while in the post-dial mode (when it receives special dial tone after a recall during an active call, or after a busy DN has been dialed):

•

Call Detail Recording charge account

•

call park

•

Conference six trunk disconnect

•

ICI override

•

last number redial

•

Malicious Call Trace

•

override

•

permanent hold

•

radio paging initiate (parallel)

•

radio paging initiate (serial)

• ring again activation

•

speed call user

•

store number (redial)

• store number (save), and

•

system speed call user.

Operating parameters

All Digitone Receivers (DTRs) on the system must have the correct strap settings for full 16-button DTMF detection.

An ABCD table must be deﬁned, and associated with a station group.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 90

90 16-Button Digitone/Multifrequency Operation

The customer must have the SPRE code deﬁned, in order to activate FFC functions through the A, B, C, and D keys.

The Multi-party Operations feature must be present if control digits are to be used.

The user needs a 16-button DTMF 2500-type telephone to make full use of this feature.

The 2500-type telephone must be deﬁned as a member of a station group with an associated ABCD table.

All the requirements for the existing system, customer and station combination must be met.

Feature interactions

China - Flexible Feature Codes - Busy Number Redial

BNR allowed can be a postdial function, and BNR denied can be a predial function. Both FFCs may be dialed normally from a 16-button DTMF telephone.

China - Flexible Feature Codes - Customer Call Forward

CCFA and CCFD are allowed as predial ABCD functions. They can also be dialed normally from 16-Button DTMF telephones.

China - Flexible Feature Codes - Outgoing Call Barring

The Outgoing Call Barring FFCs are not allowed as ABCD functions. They can be dialed normally from 16-Button DTMF telephones.

Flexible Feature Codes

The Flexible Feature Codes (FFC) package must be installed, or the FFC functions are not available. However, control functions are still available. An FFC table must be deﬁned for the customer, or the FFC functions are not available.

Group Hunt

Group Hunt Pilot DN (GRHP) function is not supported. Group Hunting and Speed Call DN Access can be accessed through the Autodial function.

Italian Central Ofﬁce Special Services

The special service FFC is not supported on the ABCD keys of 16-button DTMF telephones.

Feature packaging

16-Button Digitone/Multifrequency Telephone (ABCD) package 144.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 91

Feature operation 91

Dependency:

•

Flexible Feature Codes (FFC) package 139

Feature implementation

Task summary list

The following is a summary of the tasks in this section:

1. "LD 17 – Modify the system hardware and software parameters to

enable or disable the 16-Button Digito" (page 91)

2. "LD 18 – Create or modify data for this feature in the 16-Button DTMF

Data block." (page 91)

LD 17 - Modify the system hardware and software parameters to enable or disable the 16-Button Digitone/Multifrequency Operation feature.

Prompt Response Description

REQ NEW CHG Add, or change. TYPE PARM System Parameters. ... PARM (NO) YES (No) Change to system parameters.

- ABCD (NO) YES 16-Button DTMF (is not) is enabled.

LD 18 - Create or modify data for this feature in the 16-Button DTMF Data block.

Prompt Response Description

REQ NEW CHG Add, or change. TYPE ABCD 16-Button DTMF data. ...

Feature operation

Each button (A, B, C, D, * and #) can have up to three functions assigned to it. The function accessed when a key is pressed is determined by the mode of operation (pre-dial, post-dial or control mode). Functions are assigned to keys by way of overlay programs. The functions can be either Flexible Feature Code functions or the autodial function. An autodial number (of up to 23 digits) can be assigned to any of these buttons for either the pre-dial or post-dial modes. In addition, an autodial number can be assigned to the recall (RCAL) button in the pre-dial mode.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 92

92 16-Button Digitone/Multifrequency Operation

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 93

2 Mbps Digital Trunk Interface

This section contains information on the following topics:

"Feature description" (page 93) "Operating parameters" (page 93) "Feature interactions" (page 94) "Feature packaging" (page 94) "Feature implementation" (page 94) "Feature operation" (page 96)

Feature description

The 2 Mbps Digital Trunk Interface (DTI2) feature provides digital connectivity between a system digital network loop and an external digital carrier termination. It provides digital speech on up to 30 channels at 2 Mbps on one system loop and the bipolar carrier terminal. Within the system, the DTI2 operates as a general purpose sender and receiver of ABCD (signaling) bits. The DTI software sets the ABCD bits to represent the appropriate signaling for the trunk being supported.

For 2 Mbps DTI, use the QPC775 clock controller.

Operating parameters

There are no operating parameters associated with this feature.

Features and Services - Book 1 of 6 (A to B)

Nortel Communication Server 1000

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 94

94 2 Mbps Digital Trunk Interface

Feature interactions

Periodic Pulse Metering

Periodic Pulse Metering operates the same for 2 Mbps DTI as for analog trunks.

Pulsed E and M DTI2 Signaling

Pulsed E&M DTI2 signaling is based on 2 Mbps DTI.

Feature packaging

2 Mbps Digital Trunk Interface (DTI2) package 129.

Feature implementation

Task summary list

The following is a summary of the tasks in this section:

1. "LD 14 – Create or modify trunk data blocks for DTI2 on a per trunk

basis." (page 94)

2. "LD 16 – Create or modify DTI2 trunk route data blocks." (page 95)

3. "LD 17 – Modify the system hardware and software parameters to

enable or disable the feature." (page 95)

4. "LD 73 – Implement the system hardware and software parameters to

enable or disable the DTI feature." (page 96)

LD 14 - Create or modify trunk data blocks for DTI2 on a per trunk basis.

Prompt Response Description

REQ NEW CHG Add, or change TYPE SICA (1)-16 Signaling Category table number. The category must already

a...a

Type of data block.

be defined in LD 73.

Default is 16 if loop type = Japanese Digital Multiplex Interface (JDMI).

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 95

Feature implementation 95

Prompt Response Description

PDCA (1)-16 Pad Category table number.

The PAD category must already be defined in LD 73.

Default is 16 if loop type = JDMI.

PCML MU A Indicate whether Mu-law or A-law Pulse Code Modulation

(PCM) for voice calls is active in the channel.

Not prompted for JDMI loops.

LD 16 - Create or modify DTI2 trunk route data blocks.

Prompt Response Description

REQ NEW CHG Add, or change. TYPE

a...a

Route type. DTRK (NO) YES Digital trunk route. DGTP Digital trunk type.

(DTI) PRI DTI2 PRI2 JDMI

1.5 Mbps DTI (default).

1.5 Mbps Primary Rate Interface.

2 Mbps DTI.

2 Mbps Primary Rate Interface.

Japanese Digital Multiplex Interface.

Prompted when the DTI2 or PRI2 package is equipped.

LD 17 - Modify the system hardware and software parameters to enable or disable the feature.

Prompt Response Description

REQ NEW CHG Add, or change. TYPE CEQU Common Equipment Parameters.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 96

96 2 Mbps Digital Trunk Interface

Prompt Response Description

...

- DTI2

0-159

2 Mbps Digital Trunk Interface (DTI) loop number.

Prompted the when DTI2 or PRI2 package is equipped.

LD 73 - Implement the system hardware and software parameters to enable or disable the DTI feature.

Prompt Response Description

REQ NEW CHG Add, or change. TYPE DTI2 2 Mbps DTI. ...

Feature operation

No speciﬁc operating procedures are required to use this feature.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 97

2 Mbps Digital Trunk Interface Enhancements

This section contains information on the following topics:

"Feature description" (page 97) "Operating parameters" (page 102) "Feature interactions" (page 102) "Feature packaging" (page 102) "Feature implementation" (page 102) "Feature operation" (page 103)

Feature description

The following enhancements have been added to the existing 2 Mbps Digital Trunk Interface (DTI2) in order to meet various customer requirements.

Alarm Handling on Direct Inward Dialing Channels

If an alarm condition occurs on a Direct Inward Dialing (DID) channel, this enhancement delays the sending of connect and disconnect signals, until the alarm condition is cleared.

Alarm Handling on Incoming Public Exchange/Central Ofﬁce or Direct Inward Dialing Trunks

This enhancement clears non-established calls on incoming Public Exchange/Central Ofﬁce (CO) or Direct Inward Dialing (DID) trunks when an alarm condition occurs. When the alarm condition is cleared, the calls are diverted to the attendant.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 98

98 2 Mbps Digital Trunk Interface Enhancements

Call Clearance

This enhancement affects the handling of incoming and outgoing call clearance for Central Ofﬁce (CO) calls.

Call Clearance is handled differently if the Clear Forward signal (CLRF) is deﬁned, or if the Clear Forward signal and the IDLE signal do not have the same deﬁnition. The Call Clearance is also handled differently for outgoing and incoming calls.

For outgoing calls being disconnected by the system, a clear forward and then an IDLE signal is sent by the system. The call state determines when the IDLE signal is sent. If the call is answered, the IDLE signal is sent within 300 milliseconds of the reception of a clear back signal from the CO. If the outgoing call is not answered, the IDLE signal is sent after 800 milliseconds (plus or minus 50 milliseconds) of the clear forward signal being sent. If the CO answers during this 800 milliseconds period, the system continues to send the clear forward signal until it receives a clear back signal from the CO.

For outgoing calls being disconnected by the CO, a clear back signal is sent by the CO when it wishes to disconnect. The system then sends a clear forward signal within 300 milliseconds of having received the clear back signal, followed by an IDLE signal within 800 milliseconds (plus or minus 50 milliseconds) of having sent the clear forward signal.

For incoming calls being disconnected by the system, a clear back signal is sent by the system. Upon receiving a clear forward signal from the CO, the system sends an IDLE signal within 300 milliseconds of having received the clear forward signal.

For incoming calls being disconnected by the CO, a clear forward signal is sent by the CO when it wishes to disconnect. If the call is answered, the system sends a clear back signal within 300 milliseconds of having received the clear back signal from the CO, and then an IDLE signal after 800 milliseconds (plus or minus 50 milliseconds) of having sent the clear forward signal. If the call is not answered, the system sends an IDLE signal within 300 milliseconds of having received the clear forward signal from the CO.

If an alarm condition occurs while a clear forward or clear back signal is being sent for the 800 milliseconds time period, the system continues to send the signal until the alarm condition clears.

Clock Synchronization

This enhancement affects the clock synchronization controller. If a DTI loop enters its most severe alarm state (the No-New-Calls state), the system disables the clock port.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 99

Direct Inward Dialing Call Offering

The Central Ofﬁce (CO) operator will be able to offer a Direct Inward Dialing (DID) call to the attendant. When a DID call terminates on a busy station, and the End of Selection Busy (EOSB) signal has been sent to the CO by the analog (500/2500 type) telephone, the CO can then send an Operator Pulse Signal (OPRS) back to the analog (500/2500 type) telephone. This OPRS causes the analog (500/2500 type) telephone to forward the call on to the attendant.

Disable Out-of-Service Alarm State

This enhancement allows the system to disable the Out-of-Service (OOS) alarm state for an error, leaving the No New Call alarm state as the most severe state. This is done by setting the OOS threshold time for an error to zero.

Fault Signal

On an incoming call, if a Fault (FALT) Signal is received by the circuit switched network while in an IDLE state, the circuit switched network will respond with a Fault Signal until the CO returns to the IDLE state. On an outgoing call, the circuit switched network will enter the FALT state if a Release Control (RCTL) signal is not received within 30 seconds.

Feature description 99

Incoming Seizure

This enhancement, applied on a group basis, allows the Central Ofﬁce to initiate a call from a lockout or far-end fault state.

Outpulsing Delay

This enhancement provides a delay before outpulsing on 2 Mbps DTI trunks.

Release Control

The circuit switched network will now be able to send and receive the Release Control (RCTL) signal, which is sent by the called party on both incoming and outgoing calls to indicate disconnection is complete. The RCTL signal is sent by either the CO or circuit switchednetwork in response to a Release Clear Forward signal.

Signal Recognition

This enhancement gives the system more ﬂexibility in handling receive signals. The system can recognize a signal based on the ABCD signaling bits. Any non-signiﬁcant signaling bits of a receive signal can be ﬂagged as do-not-care. The system can then ignore these do-not-care bits before trying to determine which signal it has received.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Page 100

100 2 Mbps Digital Trunk Interface Enhancements

64 Kbit Alarm Indication Signal Handling

This enhancement adds the 64 Kbit Alarm Indication Signal (AIS) as a sixth group II error state. This error state is treated the same as the other group II error states.

Centre National des Études des Télécommunications enhancement for trunks entering an alarm state

This enhancement requires the QPC915 and ensures compliance with the Centre National des Études des Télécommunications (CNET) requirements for trunks entering an alarm state.

Trunks entering an alarm state are processed according to the type of trunk they are conﬁgured as and their previous state.

Forall cases, signaling will not occur on the trunk while it is in an alarm state.

Idle trunk

When an idle trunk enters an alarm state, it will not send the "FAULT" signal.

DID trunk

Trunk seized and receiving digits The call is taken down and the trunk is idled.

Call initiated but not answered A timer is started when the alarm state is entered, its duration is between 20 and 40 seconds, and the called telephone continues to ring. During this time one of three cases may occur:

•

The timer expires: the call is disconnected, all resources but the

incoming trunk are released (delayed disconnect). This occurs even if the following case has already happened.

•

The called telephone answers: no affect on the timer; the delayed

disconnect will occur if the alarm is not cleared.

•

The alarm stops: no affect on the connection, the timer is stopped and

reset, and delayed signals are sent to the far end.

Call answered The call is not dropped upon entering an alarm state. If the near-end party goes on-hook during alarm, the party is released and all resources are idled except the trunk, which is put in a delayed disconnect state.

Disconnect The alarm is ignored with respect to internal system processing, and the trunk is put in a delayed disconnect state.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106 01.04 Standard

Release 5.0 27 July 2007

Nortel NN43001-106 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

How to get help

Getting help from the Nortel web site

Getting help over the telephone from a Nortel Solutions Center

Getting help from a specialist by using an Express Routing Code

Getting help through a Nortel distributor or reseller

Features and Software options

10/20 Digit ANI on 911 Calls

Contents

Feature description

10 digit ANI feature

20 digit ANI feature

CSN wireline calls format

CSN wireless calls format

Digit Display

911T (tandem) call processing

Operating parameters

Feature interactions

Feature packaging

Feature implementation

Task summary list

Feature operation

16-Button Digitone/Multifrequency Operation

Contents

Feature description

Operating parameters

Feature interactions

China - Flexible Feature Codes - Busy Number Redial

China - Flexible Feature Codes - Customer Call Forward

China - Flexible Feature Codes - Outgoing Call Barring

Flexible Feature Codes

Group Hunt

Feature packaging

Feature implementation

Task summary list

Feature operation

2 Mbps Digital Trunk Interface

Contents

Feature description

Operating parameters

Feature interactions

Periodic Pulse Metering

Pulsed E and M DTI2 Signaling

Feature packaging

Feature implementation

Task summary list

Feature operation

2 Mbps Digital Trunk Interface Enhancements

Contents

Feature description

Call Clearance

Clock Synchronization

Direct Inward Dialing Call Offering

Disable Out-of-Service Alarm State

Fault Signal

Incoming Seizure

Outpulsing Delay

Release Control

Signal Recognition

64 Kbit Alarm Indication Signal Handling

Centre National des Études des Télécommunications enhancement for trunks entering an alarm state