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Carrier VoIP
Nortel IP Phone Expansion
Module User Guide (CICM)
Release: CICM 10.1
Document Revision: 09.01
www.nortel.com
NN10300-011
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Carrier VoIP
Release: CICM 10.1
Publication: NN10300-011
Document status: Standard
Document release date: 4 July 2008
Copyright © 2008 Nortel Networks
All Rights Reserved.
Printed in Canada, the United States of America, and the United Kingdom
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are
subject to change without notice.
Nortel, the Nortel logo, Business Made Simple and the Globemark are trademarks of Nortel.
All other trademarks are the property of their respective owners.
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3
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Contents
New in this release 5
Features 5
Other changes 5
Overview 7
Key Expansion Module (KEM) 7
IP Phone Key Expansion Module description 7
Key Expansion Module features 8
Key Expansion Module configuration 9
Key Expansion Module display 9
Graphical Expansion Module (GEM) 10
IP Phone Graphical Expansion Module description 10
Graphical Expansion Module features 11
Graphical Expansion Module configuration 11
Graphical Expansion Module display 12
Setup and assembly 17
Setup and assembly for the KEM 17
Installing a Key Expansion Module 18
Using the wall-mount option 19
Adjusting the tilt base 19
Setup and assembly for the GEM 19
Navigational Key transition for IP Phone 1120E 20
Navigational Key transition for IP Phone 1140E and 1150E 20
Centrex M522 line option 21
GEM operation during an upgrade 21
Expansion Module initialization 23
Controls and settings 25
Controls and settings for KEM 25
Controls and settings for GEM 25
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.
![](/html/aa/aa23/aa23b37b9c89f872bdcf166b0ecf0b3d45df03b58cf576bb4744ad362cf7ae90/bg4.png)
4
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.
![](/html/aa/aa23/aa23b37b9c89f872bdcf166b0ecf0b3d45df03b58cf576bb4744ad362cf7ae90/bg5.png)
5
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New in this release
The following sections detail what is new in Nortel IP Phone Expansion
Module User Guide (CICM), (NN10300-011) for release CICM 10.1.
•
“Features” (page 5)
•
“Other changes” (page 5)
Features
There were no feature changes made to this document.
Other changes
There were no other changes made to this document.
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.
![](/html/aa/aa23/aa23b37b9c89f872bdcf166b0ecf0b3d45df03b58cf576bb4744ad362cf7ae90/bg6.png)
6 New in this release
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.
![](/html/aa/aa23/aa23b37b9c89f872bdcf166b0ecf0b3d45df03b58cf576bb4744ad362cf7ae90/bg7.png)
7
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Overview
The Nortel IP Phone Expansion Module User Guide (CICM),
(NN10300-011) document describes the following:
•
Nortel IP Phone Key Expansion Module (KEM) and how to use it with
Nortel IP Phone 2000 Series terminals in a Communication Server
2000/2100 network. For details see “Key Expansion Module (KEM)”
(page 7).
•
Nortel IP Phone Graphical Expansion Module (GEM) and how to use
it with Nortel IP Phone 1100 Series terminals on a CICM platform,
having access to an additional 22 keys on a Communication Server
2000/2100 network. For details see “Graphical Expansion Module
(GEM)” (page 10).
Key Expansion Module (KEM)
IP Phone Key Expansion Module description
Nortel IP Phone Key Expansion Module (KEM) is a hardware component
that connects to an IP Phone to expand the number of fixed line and
feature keys available to the phone. The number of keys that are available
is determined by the Communication Server (CS2000/CS2100) to which
the IP Phone or KEM is connected, and not the devices. When KEM
is used with the Centrex IP Client Manager (CICM), only 22 keys are
available, despite there being 24 physical keys on the KEM.
Keys on the KEM are displayed in two columns of 12 keys, with one
column on each side of a central liquid crystal display (LCD) screen. When
deployed with CICM, the top two keys of each column are not used. See
Figure 1 "IP Phone Key Expansion Module" (page 8).
When a KEM is installed on an IP Phone, the IP Phone controls the keys
of the KEM just as it does its native keys.
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.
![](/html/aa/aa23/aa23b37b9c89f872bdcf166b0ecf0b3d45df03b58cf576bb4744ad362cf7ae90/bg8.png)
8 Overview
Figure 1
IP Phone Key Expansion Module
Each KEM has a desk-mount bracket and structural base plate to connect
the KEM to a Nortel IP Phone 2002, IP Phone 2004, or to another KEM.
You can connect a maximum of two KEMs to the IP Phone 2002 and the
IP Phone 2004.
A standalone IP Phone 2002 has 11 feature keys. Adding one KEM
increases the number of feature keys to 36. Adding two KEMs increases
this number to 58.
A standalone IP Phone 2004 has 14 feature keys. Adding one KEM
increases the number of feature keys to 33. Adding two KEMs increases
this number to 55.
Key Expansion Module features
The IP Phone Key Expansion Module (KEM) has the following features:
• 24 keys, arranged in two columns on the outside of an LCD display.
These keys provide a maximum of 44 additional, user-labeled feature
keys or lines, to the IP phone.
• desk-mount bracket and structural base plate to connect the KEM to an
IP Phone 2002 or 2004, or to another KEM
• wall-mount bracket to install the KEM alongside a wall-mounted IP
Phone 2002 or 2004
• auto hide functionality is not available for a KEM on the 1100 Series
terminal
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.
![](/html/aa/aa23/aa23b37b9c89f872bdcf166b0ecf0b3d45df03b58cf576bb4744ad362cf7ae90/bg9.png)
Key Expansion Module (KEM) 9
ATTENTION
When connected to a Centrex IP Client Manager, KEM has only 22 keys
available. The top key in each column is not used.
Key Expansion Module configuration
Nortel IP Phone Key Expansion Module (KEM) does not have an option
menu of its own. When a KEM is installed on an IP Phone, the IP Phone
controls the keys of the KEM just as it does its native keys.
You can use the IP Phone option menu to configure these KEM options:
•
language
• screen contrast level
• display diagnostics
•
feature key label
The only KEM-specific option available from the Centrex IP Client Manager
terminal setting menu is Display. Use this option to adjust the brightness of
the display.
Key Expansion Module display
Nortel IP Phone Key Expansion Module (KEM) has one liquid crystal
display (LCD) screen, as shown in Figure 2 "IP Phone 2002 with KEM"
(page 9).
Figure 2
IP Phone 2002 with KEM
Each of the physical keys on the KEM can have a user-defined label (with
a maximum of 10 characters) associated with it. Labels for KEM keys are
created using the controls on the IP Phone. KEM keys are numbered
sequentially, beginning with the first number after the last defined key on
the IP phone. See the IP Phone User Guides for the procedure to create a
label for a KEM key.
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
.