Nortel NN10300-011 User Manual

Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
Release: CICM 10.1 Document Revision: 09.01
www.nortel.com
NN10300-011
Carrier VoIP Release: CICM 10.1 Publication: NN10300-011 Document status: Standard Document release date: 4 July 2008
Copyright © 2008 Nortel Networks All Rights Reserved.
Printed in Canada, the United States of America, and the United Kingdom
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.
Nortel, the Nortel logo, Business Made Simple and the Globemark are trademarks of Nortel.
All other trademarks are the property of their respective owners.
3
Contents
New in this release 5
Features 5 Other changes 5
Overview 7
Key Expansion Module (KEM) 7
IP Phone Key Expansion Module description 7 Key Expansion Module features 8 Key Expansion Module configuration 9 Key Expansion Module display 9
Graphical Expansion Module (GEM) 10
IP Phone Graphical Expansion Module description 10 Graphical Expansion Module features 11 Graphical Expansion Module configuration 11 Graphical Expansion Module display 12
Setup and assembly 17
Setup and assembly for the KEM 17
Installing a Key Expansion Module 18 Using the wall-mount option 19 Adjusting the tilt base 19
Setup and assembly for the GEM 19
Navigational Key transition for IP Phone 1120E 20 Navigational Key transition for IP Phone 1140E and 1150E 20 Centrex M522 line option 21 GEM operation during an upgrade 21
Expansion Module initialization 23 Controls and settings 25
Controls and settings for KEM 25 Controls and settings for GEM 25
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
4
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
5
New in this release
The following sections detail what is new in Nortel IP Phone Expansion Module User Guide (CICM), (NN10300-011) for release CICM 10.1.
“Features” (page 5)
“Other changes” (page 5)
Features
There were no feature changes made to this document.
Other changes
There were no other changes made to this document.
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
6 New in this release
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
7
Overview
The Nortel IP Phone Expansion Module User Guide (CICM), (NN10300-011) document describes the following:
Nortel IP Phone Key Expansion Module (KEM) and how to use it with Nortel IP Phone 2000 Series terminals in a Communication Server 2000/2100 network. For details see “Key Expansion Module (KEM)”
(page 7).
Nortel IP Phone Graphical Expansion Module (GEM) and how to use it with Nortel IP Phone 1100 Series terminals on a CICM platform, having access to an additional 22 keys on a Communication Server 2000/2100 network. For details see “Graphical Expansion Module
(GEM)” (page 10).
Key Expansion Module (KEM)
IP Phone Key Expansion Module description
Nortel IP Phone Key Expansion Module (KEM) is a hardware component that connects to an IP Phone to expand the number of fixed line and feature keys available to the phone. The number of keys that are available is determined by the Communication Server (CS2000/CS2100) to which the IP Phone or KEM is connected, and not the devices. When KEM is used with the Centrex IP Client Manager (CICM), only 22 keys are available, despite there being 24 physical keys on the KEM.
Keys on the KEM are displayed in two columns of 12 keys, with one column on each side of a central liquid crystal display (LCD) screen. When deployed with CICM, the top two keys of each column are not used. See
Figure 1 "IP Phone Key Expansion Module" (page 8).
When a KEM is installed on an IP Phone, the IP Phone controls the keys of the KEM just as it does its native keys.
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
8 Overview
Figure 1 IP Phone Key Expansion Module
Each KEM has a desk-mount bracket and structural base plate to connect the KEM to a Nortel IP Phone 2002, IP Phone 2004, or to another KEM. You can connect a maximum of two KEMs to the IP Phone 2002 and the IP Phone 2004.
A standalone IP Phone 2002 has 11 feature keys. Adding one KEM increases the number of feature keys to 36. Adding two KEMs increases this number to 58.
A standalone IP Phone 2004 has 14 feature keys. Adding one KEM increases the number of feature keys to 33. Adding two KEMs increases this number to 55.
Key Expansion Module features
The IP Phone Key Expansion Module (KEM) has the following features:
24 keys, arranged in two columns on the outside of an LCD display.
These keys provide a maximum of 44 additional, user-labeled feature keys or lines, to the IP phone.
desk-mount bracket and structural base plate to connect the KEM to an
IP Phone 2002 or 2004, or to another KEM
wall-mount bracket to install the KEM alongside a wall-mounted IP
Phone 2002 or 2004
auto hide functionality is not available for a KEM on the 1100 Series
terminal
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
Key Expansion Module (KEM) 9
ATTENTION
When connected to a Centrex IP Client Manager, KEM has only 22 keys available. The top key in each column is not used.
Key Expansion Module configuration
Nortel IP Phone Key Expansion Module (KEM) does not have an option menu of its own. When a KEM is installed on an IP Phone, the IP Phone controls the keys of the KEM just as it does its native keys.
You can use the IP Phone option menu to configure these KEM options:
language
screen contrast level
display diagnostics
feature key label
The only KEM-specific option available from the Centrex IP Client Manager terminal setting menu is Display. Use this option to adjust the brightness of the display.
Key Expansion Module display
Nortel IP Phone Key Expansion Module (KEM) has one liquid crystal display (LCD) screen, as shown in Figure 2 "IP Phone 2002 with KEM"
(page 9).
Figure 2 IP Phone 2002 with KEM
Each of the physical keys on the KEM can have a user-defined label (with a maximum of 10 characters) associated with it. Labels for KEM keys are created using the controls on the IP Phone. KEM keys are numbered sequentially, beginning with the first number after the last defined key on the IP phone. See the IP Phone User Guides for the procedure to create a label for a KEM key.
Carrier VoIP
Nortel IP Phone Expansion Module User Guide (CICM)
NN10300-011 09.01 Standard
4 July 2008
Copyright © 2008 Nortel Networks
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