Nortel NAC, NAC 2.5. User Manual

Network Administration Center
User Guide Supplement
Publication number: P0886656 Product release: 2.5 Document release: Standard 1.0 Date: November 1998
Copyright © 1998 Northern Telecom All rights reserv e d
changes in design or components as progress in engi neering and manufacturing may warrant.
MERIDIAN 1, NETWORK ADMINISTRATION CENTER (NAC), NORTHERN TELECOM, NORTEL NETWORKS, and NORTEL NETWORKS HOW THE WORLD SHARES IDEAS are trademarks of Northern Telecom Ltd. MS-DOS , Microsoft Windows, and Wind ows NT are trademarks of Microsoft Corporation.
Publication histor
y
iii
November 1998
Standard 1.0 of this guide is relea sed to the public.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
iv Publication history
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
Contents
Preface
1
2
About this guide ix
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Inside this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
What’s new in NAC 2.5 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
New features in NAC 2.5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Additional software codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Time and year modifications. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changes to link status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Restrictions for list names. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Required documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Preparing the system 15
Describing the system requirements . . . . . . . . . . . . . . . . . . . . 16
Using the MVME332XTS or MVME332XT card . . . . . . . . . 21
3
Configuring the modems 23
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Section A: US Robotics modems 27
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Remote diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote supervisor login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Network link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
vi Contents
Section B: Racal VI2422PA modem 35
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Network link and Racal VI2422PA modem . . . . . . . . . . . . . .37
4
5
6
Using the Meridian Terminal Emulator 39
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Connecting through a serial port or modem . . . . . . . . . . . . . .42
Connecting through a LAN connection. . . . . . . . . . . . . . . . . .48
Configuring MTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Saving to a file 53
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Assigning a port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Printing to a file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Formatting headings in a data stream report . . . . . . . . . . . . . .59
Downloading the report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Handling local printing 65
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Restri ctions for using local printing . . . . . . . . . . . . . . . . . . . .67
Printing to a LAN printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Before you configure a local printer . . . . . . . . . . . . . . . . . . . .69
Directing reports to a local printer. . . . . . . . . . . . . . . . . . . . . .70
Overriding the sys tem printer . . . . . . . . . . . . . . . . . . . . . . . . .71
Adding a local printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Changing a local printer type. . . . . . . . . . . . . . . . . . . . . . . . . .75
Changing a local printer name. . . . . . . . . . . . . . . . . . . . . . . . .76
Deleti ng a local printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
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Contents vii
7
8
9
Using Multiple Queue Assignment 79
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Interpre ting the Network Position Sta tus Counts Display. . . .81
Configuring 10+ nodes 85
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configuring the nodes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Remote supervisor login 99
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Configuring the hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Configuring the Meridian MAX port . . . . . . . . . . . . . . . . . .104
Configuring the NAC port. . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Entering the phone number . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Access ing the remote site . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
10
Handling error messages 115
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Index 119
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viii Contents
Standard 1.0 Network Administrat ion Center November 1998
User Guide Supplement
Preface
About this guide
In this preface
Overview x Inside this guide xi
x About this guide
Overview
Overview
Introduction
Who should read this guide
Assumptions
How to use this guide
The Network Administration Center User Guide Supplement describes the feat ures in Network Administration Center (NAC) 2.5.
This guide is for administrators, technicians, supervisors, and others who are responsible for NAC 2.5.
This guide assumes that you are familar with NAC 2 and Meridian MAX.
This guide also assumes that the NAC 2.5 is correctly installed and operationa l.
NAC 2.5 is an upissue of NAC 2. You need to use this supplement guid e to understand the differe nces betwe en NAC 2 and NAC 2.5.
For detailed instructions on how to install and operate the NAC system, you must refer to t he existing NAC 2 document ation. A list of the existing documentation is provided in “Required documentation” on page 13.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
About this guide xi
Inside this guide
Inside this guide
The Network Administration Center User Guide Supplement is structur ed as fol lows:
Chapter 1, “What’s new in NAC 2.5,”
describes the new features in NAC 2.5. It also provides the modifications to the software insta llation and upgrade code . Finally, this chapter lists the documentation manuals you should use with NAC 2.5.
Chapter 2, “Preparing the syst em, ”
describes the hardware and software requirements of NAC 2.5. It also describes the MVME332XTS eight-channel asynchronous board, which is a new feature in NAC 2.5.
Chapter 3, “Config uring t he mod ems,”
des cribes the modems
you can use with NAC 2.5.
Chapter 4, “Using the Meridian Terminal Emulator,”
describes how to use Meridian Terminal Emulator (MTE) 9 to access NAC 2.5.
Chapter 5, “Saving to a file,”
describes how to save reports into files. Third-party software, such as database and spreadsheet applications, can use these files.
Chapter 6, “Handling local print ing,”
a report to a printer atta ched to your PC.
Chapter 7, “Using Multiple Queue Assignment,”
how to interpret the Network Position Status Counts Display screen if you use the Multiple Queue Assignment (MQA) feature.
Chapter 8, “Configuring 10+ nodes,”
configure NAC 2.5 to monitor up to 20 Meridian MAX nodes.
Standard 1.0 Network Administration Center November 1998
describes how to print
describes
describes how to
User Guide Supplement
xii About this guide
Inside this guide
Chapter 9, “Remote supervisor login,”
describes how to remotely log in to a Meridian MAX node from your NAC workstation.
Chapter 10, “Handling error messages,”
contains a l ist of the
error messages that can be generated in NAC 2.5.
Index
The
provides the index entries in this guide.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
Chapter 1
What’s new in NAC 2.5
In this preface
Overview 2 New features in NAC 2.5 3 Additional software codes 6 Time and year modifications 10 Changes to link stat us 11 Restrictions for list names 12 Required documentation 13
2 What’s new in NAC 2.5
Overview
Overview
Introduction
This chapter describes the new features introd uced in NAC 2.5. It also describ es modif ications made to the software, such as new installat ion messa ges and a new format for entering the year.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
What’s new in NAC 2.5 3
New features in NAC 2.5
New features in NAC 2.5
Introduction
List of new features
New feature For more information, refer to
This section describes the new features in NAC 2.5.
The following table lists the new featur es i n NAC 2.5 and where to find more information on these features.
Support for the Year 2000 “Support for the Year 2000” on page 4 Higher network li nk s peed “Higher network link speeds” on page 4 MVME332XTS eight-channel
asynchronous board
Chapter 2, “Preparing the syste m”, “Using the
MVME332XTS or MVME332XT card” on page 21 US Robotics Sportster 28.8 modem Chapter 3, “Confi guring the modems” Meridian Terminal Emulator
Chapter 4, “Using the Meridian Terminal Emulator” interface
Save reports to a file Chapter 5, “Saving to a file” Print reports to a printer attached to
Chapter 6, “Handling loca l pr inting” your PC
Multiple Queue Assignment Chapter 7 “Using Multiple Queue Assignment” Support for 10+ Meridian MAX
Chapter 8, “C onfiguring 10+ nodes” nodes
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
4 What’s new in NAC 2.5
New features in NAC 2.5
Support for the Year 2000
NAC 2.5 and its operating system are designed to support the Year 2000. With this enhancement, NAC 2.5 can operate between the years 1970 and 2037.
The screens in NAC 2.5 are modified to allow you to enter a two-digit year or a four-digit year when you create reports.
Note: To enter a ra nge of years in a two-dig it format, the range must consist of the years only within the 20th century, or the years only w ithin the 21st century. If the range of years is differen t from the cu rre nt century, you must specify the years in a four-digit format. For example, to produce a report with data from 1998 to 1999, you enter the years as 98 and 99. To produce a report with data from 2000 to 2001, you enter the years as 00 and 01. However, you cannot request data in a two­digit format for the years ranging from 1998 to 2001. To receive this data, you mus t enter the years in a four-digit format.
A report with the Year field only shows a two-di git year. For example, the Year 2000 appears as 00 on reports, and the Year 1999 appears as 99.
The Year 2000 appears in a two-digit format (for example, 00) in the Co nfiguration Contro l transaction log. In the system error log, the years appear in a two-digit format only within the 20th century (f or example, 99), but i n a four-digit format for years in the 21st century (for example, 2000).
Higher netw ork link speeds
NAC 2.5 offers a higher link speed of 19,200 baud on the network link connected with a Meridian MAX 9 (or higher) node. In previous relea ses, NAC supervisors could only configure the network link up to a spee d of 9600 baud.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
What’s new in NAC 2.5 5
New features in NAC 2.5
Note:
If NAC 2.5 is monitoring a Meridian MAX 8 (or lower)
node, the network link should configure up to 9600 baud. NAC superviso rs can configure a modem or direct network link
connection with this new speed on any of the serial ports. The new speed improves the response time for network operations sent over the network link.
The network link is assigned on the NAC Communication Port Assignment screen. Fo r more informat ion on th is sc ree n, refer to the Network Administration Centre (NAC) Installation Guide (NTP 553-4011-110), “Mai ntenance and administration syste m shutdown” chapt er, “Configure NAC System” section.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
6 What’s new in NAC 2.5
Additional software codes
Additional software codes
Introduction
Previous installation code
System messages appear on your screen when you install the software. The messages indicate the status of the installation or upgrade procedure.
Several new lines of installation/upgrade code appea r in NAC
2.5 that did not appear in earl ier releases of NAC. This section describes those line s of code.
During a new software installation, the system configures the port devices. This code is shown in the Network Administration Center (NAC) Installation Guide (NTP 553-4011-110), “New soft ware i n stall ations” chapter, page 6-17.
During this configuration process, the earlier versions of NAC displayed the following messages:
***> Configuring port devices...(TIME)
***> Finished configuring port devices.(TIME)
If you are completing reentry point 2, 3, or 4, the following mes sage appears:
port_hold started.
Stream Error logging started.
netspec “tcpip” not set up.
Line printer scheduler started.
Module ID = NAC00
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
What’s new in NAC 2.5 7
Additional software codes
New software installation code
In NAC 2.5, the new software installation code appears as follows:
***> Configuring port devices...(TIME)
***> Finished configuring port devices.(TIME)
If you are comple ting reentry point 2, 3, or 4, the following message appears:
port_hold started.
Transport Provider daemon started.
Internet services provided.
portmap started.
Stream Error logging started.
netspec “tcpip” not set up.
Network Commands: rwalld
routed started.
NFS Startup...
ONC daemons:
NFS daemons:
Lock manager:
NFS Startup complete.
Line printer scheduler started.
Module ID = NAC00
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
8 What’s new in NAC 2.5
Additional software codes
Previous reinstallation and upgrade code
During a software reinstallation or upgrade, the system configures the port devices. This code is shown in the Network Administration Center (NAC) Installation Guide (NTP 553-4011-110), “Sof tware reinstallation s and upgra des” chapter, page 8-20.
During this configuration process, the earlier versions of NAC displayed the following messages:
***> Configuring port devices...(TIME)
***> Finished configuring port devices.(TIME)
The following message appears only if you use reentry point 2, 3, or 4:
port_hold started.
Stream Error logging started.
netspec “tcpip” not set up.
Line printer scheduler started.
Module ID = NAC00
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
What’s new in NAC 2.5 9
Additional software codes
New software reinstallation or upgrade code
In NAC 2.5, the new software installation code appears as follows:
***> Configuring port devices...(TIME)
***> Finished configuring port devices.(TIME)
The following message appear s only if you use reentry point 2, 3, or 4.
port_hold started.
Transport Provider daemon started.
Internet services provided.
portmap started.
Stream Error logging started.
netspec “tcpip” not set up.
Network Commands: rwalld
routed started.
NFS Startup...
ONC daemons:
NFS daemons:
Lock manager:
NFS Startup complete.
Line printer scheduler started.
Module ID = NAC00
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
10 What’s new in NAC 2.5
Time and year mo di fications
Time and year modifications
Introduction
Modified time messages
This section describes the modifications made to some of the NAC 2.5 fields, which provide information about the time or year. These fields appear during the instal lation or upgrade procedure.
During a NAC software installation or upgrade, the system occasionally displays the amount of time required to comp let e a task. When the system formats the hard disk drive and creates file systems, it indicates that the task could take about 30 minutes. In NAC 2.5, the syst em message now ind icates t hat the task could take between 30 to 60 minutes.
The message appears as follows:
***> Formatting root file system’s disk drive
(TIME) This will take about 30 to 60 minutes...
This message appears in the Network Administration Center (NAC) Install ation Guide (NTP 553-4011-110), “New softwa re
installations” chapter, page 6-12. It also appears in the “Software reinstallations and upgrades” chapter, page 8-13.
EST reference removed
Prior to NAC 2.5, you entered the time as Eastern Standard Time (EST) during an installation or upgrade procedure. In NAC 2.5, you enter the local time instead of the EST. The reference to EST no longer appears on the installation and upgrade sc ree ns.
Enter year in “yyyy” format
Prior t o NAC 2.5, you e ntered the year in “yy” format during an installation or upgrade procedure. In NAC 2.5, you enter the year in “yyyy” format.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
What’s new in NAC 2.5 11
Chan ges to link status
Changes to link status
Introduction
Previous documentation
Modified info rm a t ion
Modifications have been made to the description for displaying the latest li nk stat us information on the View Miscellaneous Parameters screen.
The View Mis ce llan e o us Par am et er s cree n is descr ibe d in the
Network Administration Center (NAC) 2 Supervisor’s User Guide (P0724352), “Network Configuration Control” chapter,
“View Miscellane ous Parameters” section, page 12-13.
The note in this earlier documentation stated that it could ta ke up to seven minu tes before changes to the sta tus of the Mer idian MAX configuration control link or a NAC link were reflected on the scr e e n .
This information ha s been modi fied in NAC 2.5. To see a change in the status of a link, you must close the screen and reopen it.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
12 What’s new in NAC 2.5
Restrictions for list names
Restrictions for list names
No hyphens or all numbers
The List Management featur e allows you to create lists of NACD-DNs, ACD-DNs, and CDNs.
However, you cannot use hyphens or all number s in a list name. This causes an error message.
For more information on the List Management featu re , refe r to the Network Administration Center (NAC) 2 Supervisor’s User Guide (P07 24352), “List Management” chapter.
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
What’s new in NAC 2.5 13
Required documentation
Required documentation
Introduction
Network Administration Center documentation
This section lis ts the doc umentation you should have on hand to run Network Administr at ion Center 2.5.
To run Network Adminis trat ion Center 2. 5, you should have the following manuals:
Network Administration Center (NAC) 2 Supervisor’s User Guide (P0724352)
Network Administra tion Cent er (NAC) 2 NTPs (A0619661) consisting of
Network Administration Center (NAC)
Installa tion Guide (NTP 553-4011-110)
Network Administration Center (NAC)
System Administration and Maintenance Guide (NTP 553-4011-510)
Application Equipment Module Installation Guide
(NTP 553-3201-200)
Meridian Termin al Emulator (MTE) Release 9 User Guide (P0881398)
Network Administration Center User Guide Supplement
Meridian MAX documentation
For information on the Meridian MAX, refer to one of the following manuals:
Meridian MAX 7 Supervisor’s User Guide (P0815598)
Meridian MAX 8 Supervisor’s User Guide (P0853407)
Meridian MAX 9 Supervisor’s User Guide (P0881392)
Meridian MAX 9 Maintenance and Diagnostics Guide
Standard 1.0 Network Administration Center November 1998
(P0886656)
(NTP 553-4011-811)
User Guide Supplement
14 What’s new in NAC 2.5
Required documentation
Standard 1.0 Network Administration Center November 1998
User Guide Supplement
Chapter 2
Preparing the system
In this chapter
Describing the system requirements 16 Using the MVME332XTS or MVME332XT card 21
16 Preparing the system
Describing the system requirements
Describing the system requirements
Introduction
This section describes the hardware and software components that you require to run NAC 2.5.
NAC 2.5 uses the same hardware components as NAC 2. However, a new LAN transceiver cable has been adde d to NAC
2.5.
Equipment and material list
Equipment Contents
NAC 2.5 SNN • Motorola MVME167-34 s ingle board comput er with M68040 3 3 MHz
The following table lists the equipment and materials requi red by NAC 2.5.
CPU
• Motorola MVME332XT/XTS eight-channel asynchr onous I/O board (maximum of five)
• NT7D62CA Mass Storage Unit (contains 1 Gbyte hard disk drive and 600 Mbyte tape drive uni t)
• NT7D64AA/DC Applicati on Module power supply (AC or DC)
• NTD19SA Application Module
Cables • three multiport cables (NT8D96BE) for each MVME332XT/XTS
asynchronous communication controller
• LAN transceiver cable ( NT7D47EA)
• external input/output cables
Workstations • VDT-t ype (DEC VT520, DEC VT420, DEC VT320, DEC VT220, or
terminals which are 100% compatible
• PC running Reflection 4+ for DOS termina l emulator and directly connected to the NAC 2.5. All PCs supported by Reflection are supported by NAC 2.5.
• PC running MTE 9 and connected to the NAC 2.5 (either directly or through a LAN connection) . For more information on PC requirements, refer to the
Standard 1.0 Network Administration Center November 1998
MTE 9 User Guide
User Guide Supplement
(P0881398).
Preparing the system 17
Describing the system requirements
Equipment Contents
Modems • NetComm SmartModem M7F
• Gandalf LDS 120E
• Develcon DS511A
• Ven-Tel 2400 Plus II
• Ven-Tel 9600 Plus
• Racal-Vadic V12422PA
• UDS EC224A/D
• UDS 2440
• US Robotics Sportster 28.8 Data/Fax
• US Robotics Sportster 33.6 Data/Fax
Printers • DEC LA 195 (Epson-mode only)
• HP RuggedWriter
• HP Laserjet series II
• HP LaserJet series III
• HP LaserJet series 4 Plus
• HP PaintJet 3630
• HP DeskJet
• HP DeskJet 500
• HP DeskJet 560C (with serial-paralle l converter)
Note:
Networks recommends tha t new NAC 2.5 user s print their reports using the MTE Generic printer setting. For more information, refer to MTE User Guide (P0881398).
Software • NAC 2.5 Operating System tape cassette including the Motorola
UNIX System V/68 R3V8 Operating System and Standalone System Interactive Diagnostics package
• NAC 2.5 Applicat ion S oftware tape cassette including the Motorola Network Services Extension package for the R3V7.1 OS UNIFY Version 5, Version UNI5.0.5.2.0 RDBMS Grafsman 3.10
• Meridian MAX 6 (or higher)
Standard 1.0 Network Administration Center November 1998
Many of these printers are manufacturer-disc ontinued. Nortel
User Guide Supplement
18 Preparing the system
Describing the system requirements
Equipment Contents
Optional software • Meridian Termi nal Emulator (MTE) Release 9
• Reflection 4+ Version 3.3-4.2 for DOS if you use personal computers as workstations (customer-provided)
• WinSock 1.1 compliance (required for LAN-based MTE supervisor workstations)
• Microsoft Windows (for MTE supervisor workstations)
Miscellaneous equipment
• serial- parallel converter for printers (A0621070)
• HP C2809A 9- to 25-pin converter
Supplies • minimum of three blank 600 Mbyte cassette ta pes Documentation • Refer to “Required documentation” on page 13.
NAC 2.5 hardware configuration
System type CPU card
SNN MVME167 32 1 Gbyte 600
NAC 2.5 supports the SNN hardware configur ation. The following table shows the configuration.
Hard
drive RAM (Mbytes)
(formatted
size)
Tape drive RS-232C ports
8/16/24/32/40 Yes
Mbyte
LAN available
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Preparing the system 19
Describing the system requirements
System capacity limits
The following ta ble lists the maximum configur ations supported by NAC 2.5.
Maximum
Maximum number of
NAC systems per customer network 1 Meridian MAX systems c onnected to a NAC
Note:
The maximum number of network links is defaulted to 10. This value increases if you enable the 10+ MAX nodes feature.
Network ACD-DN/CDN queues
Note:
You must assume 16 queues per Meridian MAX node to calculate this configuration.
supervisor workstations connecte d (total)
• supervisor workstations connected on serial
ports
• supervisor works tations connected on a
LAN
value
10
320
60 38
60
system printe rs connected to NAC 38 local prin ters connected thro ugh MTE
Note:
This ref ers to the local printers that
20
have a printer type other than MTE Generic. One MTE Generic printer can be configured for every supervisor workstation running single session MTE 9 (or higher) to the maximum number of workstations allowed.
Network Supervisor IDs per NAC 80
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