Nortel Mics Prime User Guide

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Modular ICS
Prime Telephone User Card

Your prime telephone

Your telephone is programmed as a prime telephone for particular external lines on your
system. This means that any external call on those lines that is not answered, or gets
transferred, parked, or put on hold and is not picked up, or any call that is not handled,
rings at your telephone. Your system can have several prime telephones.

Rings and
indicators

Display
messages

Your telephone rings differently for different types of calls.
External calls ring normally, internal calls give two short rings.
Redirected external calls ring as internal calls.

The indicator beside a button tells you the statu s of a call on a
line, line pool, answer, or intercom button.

lit The line is active on a call.
fast flash You have put a call on hold on that line.
medium flash There is an incoming call.
slow flash Somebody else put a call on hold on tha t line.
unlit The line is available.

When an unanswered call rings at your telephone, you may see
one of the following displays:

DND from 223

DND transfer

DRT Line001

Held by Carol

Line001 callback

CALLBACK

Line001 to prime

Line007>Dawn

Line007 Line121

The person at telephone 223 forwarded a
call to you using Do Not Disturb.

The system transferred a call to you from
a telephone in Do Not Disturb mode.

Nobody answered this call, so the
system transferred it to you.

Carol held a call too long, so the system
transferred the call to you.

A call on line 001 was camped, parked,
or transferred, but no one has answered
it. Press
or the line button to connect to the call.
There is no telephone that can receive a
call on line 001, so the system
transferred it to you.
A call on line 007 was forwarded or
routed to Dawn, but was not answered.

The call coming in on line 007 was
routed to target line 121. Line 121 is busy
so the system transferred the call to you.

CALLBACK