Nortel 5100, MCS 5100 Release 4.0 User Manual

Standard

MCS 5100 Release 4.0 Standard 01.06 NN42020-105 November 2007

Provisioning Client User Guide

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Sourced in Canada

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

Trademarks

Nortel, Nortel (Logo), and the Globemark are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Provisioning Client User Guide

Revision history

November 2007

Standard 01.06. This document is up-issued to support Multimedia Communication Server 5100 Release 4.0. This document addresses CR Q01752855-01.

September 2007

Standard 01.05. This document is up-issued to support Multimedia Communication Server 5100 Release 4.0. This document addresses CR Q01749662.

August 2007

Standard 01.04. This document is up-issued to support Multimedia Communication Server 5100 Release 4.0. This document addresses CR Q01730044.

March 2007

Standard 01.03. This document is up-issued to support Multimedia Communication Server 5100 Release 4.0. This document addresses CR Q01542900.

January 2007

Standard 01.01. This document is issued to support Multimedia Communication Server 5100 Release 4.0.

August 2006

Standard 5.0. This document is up-issued to support MCS 5100 Release 3.5. The document was changed to address CR Q01287736-01.

January 2006

Standard 4.0. This document is up-issued to support MCS 5100 Release 3.5. This document is renumbered from NN10043-113 to NN42020-105.

November 2005

Standard 3.0. This document is up-issued to support MCS 5100 Release 3.5.

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

November 2005

Standard 2.0. This document is up-issued to support MCS 5100 Release 3.5.

October 2005

Standard 1.0. This document is up-issued to support MCS 5100 Release 3.5.

Provisioning Client User Guide

Contents

New in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Complete re-IP support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

MCS E911 caller hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

MCP granular service packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Private/public name and number display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SSL for web and SOAP Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Text and graphic conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Character limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Provisioning Client overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Provisioning Client features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Minimum hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Recommended hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . 25

Starting the Provisioning Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Selecting multiple items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Exiting the Provisioning Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Administration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Provisioning roles and rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Domain access limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

System Administrator provisioning role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Creating a new provisioning role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Listing provisioning roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Creating a new administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Listing administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Changing the administrator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Resetting the administrator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Failed authentication and lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

DoS attack protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Domain management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Introduction to domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Domain types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Root domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Subdomain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Foreign domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Selecting domain locales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Creating, reviewing, and deleting domain bulletins . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Assigning IPCM parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Assigning the Enhanced 911 Regulatory parameters . . . . . . . . . . . . . . . . . . . . . . . . . 52

Assigning the Wireless Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Adding a local root domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Adding a subdomain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Adding a foreign domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Listing and modifying a foreign domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Deleting a local domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Deleting a foreign domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Banning a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configuring ban list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Viewing a list of banned users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

User status reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding a status reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Viewing status reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Viewing user count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Provisioning Client User Guide

Private Public Name and Number Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Private Name and Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Public Name and Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Provisioning a subscriber's Public Name and Number . . . . . . . . . . . . . . . . . . 71

Call Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Defining and Assigning Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Defining service parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Assigning services to a domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Viewing Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Conference services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Configuring conference services for a domain . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring audio recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Assigning Services and Creating Service Packages . . . . . . . . . . . . . . . . . 85

Service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Listing available services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Assigning services to a service package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Creating a service package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Listing, modifying, and deleting service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Assigning service packages to domains and subdomains . . . . . . . . . . . . . . . . . . . . . . 89

Upgrade service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Lightweight Directory Access Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

LDAP functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Administrator configuration and provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Schema Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

User Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Syncing Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Query Test Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Manage user functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Adding a user to a domain or subdomain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Configuring the maximum number of logons for a user . . . . . . . . . . . . . . . . . . . . . . . 106

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Administrator configuration and provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Logging out all of a user's contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Move users between domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Limitations when moving users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configure converged desktop services and users . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Creating a converged desktop user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Provisioning a Service DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Listing, modifying, and deleting users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Listing, modifying, and deleting aliases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Listing, modifying, and deleting converged aliases . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Configuring Meet Me audio conferencing services for a user . . . . . . . . . . . . . . . 123

Customizing service packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Adding a static route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

IP Client Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

What is an IPCM? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Adding an IPCM cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Assigning and modifying domains to an IPCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Deleting an IPCM cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Voice Mail Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Voice-mail server types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Provisioning the host for voice-mail servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

List the voice-mail server hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Provisioning a SIP-based voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Adding a SIP-based voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Provisioning a trunk-based voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Adding a trunk-based voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Provisioning a line-based voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Adding a line-based voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Assigning a user to a provisioned voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . 142

Listing, modifying, and deleting a voice-mail server . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Provisioning Client User Guide

Managing IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Adding IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Listing an IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Deleting an IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Service Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Introduction to service nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Provisioning the service nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Adding a node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Listing a node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Assigning a domain to a node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Adding a logical entity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Listing, modifying, and deleting a logical entity . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Assigning a node or logical entity to a subdomain . . . . . . . . . . . . . . . . . . . . . . . 156

Adding system locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Viewing deprecated locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Telephony Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Configuring CDP and UDP dialing plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Coordinated Dialing Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Universal Dialing Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Provisioning to support the dialing plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Configuring the number qualifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Configuring the pretranslations table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Configuring the gateway route parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Using the translation verification tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Configuring an interworking profile with the Communications Server 2000 . . . . . . . . 163

System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Password policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Adding a password policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

View the password policy List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Modifying a password policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Deleting a password policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Password policy and domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Change a password policy domain association . . . . . . . . . . . . . . . . . . . . . . 168

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Validate a password policy when a subscriber moves between domains . . . 169

Validate a subscriber password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Configuring time zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Configuring times zones in the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Selecting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Creating a new time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Modifying or deleting a time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Downloading the Bulk Provisioning Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Generating system log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Configuring emergency numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Assigning an emergency number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Assigning an emergency alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Border Control Point 7000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

What is the BCP 7000 series? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

BCP 7000 series Insertion Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

BCP 7000 series selection process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Creating a Routability Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Creating a new collection of routable locations . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Listing a Routability Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Creating a Media Portal Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Listing a Media Portal Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Create a domain default location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Modifying a domain’s default location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Modifying a subdomain’s default location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Add, modify, or delete a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Modifying a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Deleting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Associating a user with a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Associating a user with a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Listing and modifying a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Assigning a default location for an IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Adding a default location for an IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Provisioning Client User Guide

Listing and modifying an IP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Defining Emergency Response Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Foreign domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Configuring Routable Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Configuring Routable Services information to Announcements . . . . . . . . . . . . . . . . . 199

Configuring access to treatment routable services information . . . . . . . . . . . . . . 200

Configuring access to the logical entity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Configuring access to branding routable services information . . . . . . . . . . . . . . 202

Configuring access to branding routable services

information for the Announcement logical entity . . . . . . . . . . . . . . . . . . . . . . . . 203

Assigning branding files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Configuring Routable Services information to IM Chat . . . . . . . . . . . . . . . . . . . . . . . 204

Configuring Routable Services information to Meet Me audio conferencing . . . . . . . 205

Configuring access to the logical entity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Creating an alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Configuring Routable Services information to Music on Hold conferencing . . . . . . . 206

Configuring access to the logical entity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Assigning a music folder to the MOH service . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Configuring Routable Services information to Ad hoc audio conferencing . . . . . . . . 208

Configuring Routable Services information to Mobility Gateway . . . . . . . . . . . . . . . . 208

Service Interactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Service interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Parameter dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Understanding Telephony Routing and Translations. . . . . . . . . . . . . . . . 217

Telephony routing concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Subdomains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Session Manager routing stages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Telephony routing terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Route lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Example of telephony route redirection between domains . . . . . . . . . . . . . . 221

Example of telephony route redirection between subdomains . . . . . . . . . . . 221

Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Private telephony routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

SIP and gateway routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Sample dial plan for telephony routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Provisioning domains, subscribers, and CoS . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Example dial plan assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Dial plan description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Associating CoS and the route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Telephony route provisioning scenario and examples . . . . . . . . . . . . . . . . . . . . . . . . 226

Create the parent and subdomains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Create the CoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Create the subscribers and assign the CoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Create gateways, gateway routes and trunk groups . . . . . . . . . . . . . . . . . . . . . . 228

Create the telephony routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Adding a private route to subdomain rich.abc.com . . . . . . . . . . . . . . . . . . . . 230

Adding SIP routes to abc.com and xyz.com . . . . . . . . . . . . . . . . . . . . . . . . . 231

Adding a Telephony route to abc.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Create the telephony route lists and assign CoS . . . . . . . . . . . . . . . . . . . . . . . . . 235

Test the telephony routing configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

911 Emergency Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

911 emergency notification terms and concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Configure Instant Message Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Using the Provisioning Client to add emergency subscribers and telephony routes . 245

Creating a CoS for the 911 notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Adding a private telephony route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Adding a gateway telephony route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Adding an emergency subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Adding an OSN subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Using the Personal Agent to route 911 emergency notifications . . . . . . . . . . . . . . . . 250

Configuring a route for the emergency subscriber . . . . . . . . . . . . . . . . . . . . . . . 250

Provisioning Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Sequence of tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Provisioning Client User Guide

New in this release

This chapter describes the changes in Provisioning Client User Guide

(NN42020-105) for Multimedia Communication Server (MCS) 5100 Release 4.0.

Features

This section describes the feature impacts for this release. The features are:

• “Complete re-IP support” on page 13

• “MCS E911 caller hold” on page 14

• “MCP granular service packaging” on page 14

• “Private/public name and number display” on page 15

• “SSL for web and SOAP Interface” on page 15

Complete re-IP support

This feature provides the ability to change IP addresses and other server

identification parameters through configuration. The Complete re-IP support

feature permits you to make changes without requiring the MCS software to be

reinstalled.

The Complete re-IP support feature has the following impacts:

• A new chapter named Service Nodes is added.

• Gateway information is replaced with Service Node information throughout the guide.

• Pooled Entities information is replaced with Logical Entities information throughout the guide.

• The following sections are added to the Voice Mail Servers chapter:

— Provisioning the host for voice-mail servers

— Listing the voice-mail servers hosts

• The following sections are updated in the Voice Mail Servers chapter:

— Adding a SIP-based voice-mail server

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

— Provisioning a trunk-based voice-mail server

— Provisioning a line-based voice-mail server

MCS E911 caller hold

This feature denies originator-initiated mid-call features for Enhanced 911 calls. The terminator call control does not allow the originator to disconnect the 911 call.

This feature adds two enhancements to the Enhanced 911 (E911) system.

• The originator of a 911 call cannot invoke mid-call features (such as Hold, Transfer, Call Park, and Conferencing), cannot make an additional call, and cannot receive incoming requests outside the emergency call.

• The originator of a 911 call cannot disconnect the call. The public safety answering point (PSAP) must disconnect the call.

The Enhanced 911 Caller Hold feature adds the following sections in this guide:

• Assigning the E911 Regulatory parameters section in the Domain Management chapter

• Defining Emergency Response Locations (ERLs) section in the Location chapter

MCP granular service packaging

This feature provides the ability to control the operation of services on a domain or user basis. Features that can be controlled include Instant Messaging and Collaborative features, where users or domains can be restricted in their use of the service. The ability to send and receive Instant Messages is controlled, as well as the ability of a user or a group of users to transfer files, transfer a clipboard, push a URL to a user, or to manipulate a whiteboard.

The MCP Granular Service Packaging feature adds Allowed Clients, Client Collaboration, and Instant Messaging services information in the Defining and Assigning Services chapter.

Provisioning Client User Guide

Private/public name and number display

This feature introduces the concept of Private and Public Name and Number display to MCS. Calls that are made to or from the MCS can be labeled as private or public. If a call is private, the name and number is not displayed on the telephone. If the call is public, the name and number (if available) are displayed on the telephone. The public or private designation is used within the customer’s MCS as well as in the outside telephone network.

The Private Public Name and Number Display feature resulted in the addition of Private Public Name and Number information in the Domain Management chapter.

SSL for web and SOAP Interface

This feature increases security in the MCS Provisioning Client and Personal Agent by adding Hypertext Transfer Protocol (HTTP) over Transport Layer Security (HTTPS) support for all web transactions. The Provisioning Client and Personal Agent use different web server ports to implement generic routing Access Control Lists (ACL).

This feature provides:

• increased security for the MCS Provisioning Client

• protection mechanisms that defend against brute force and dictionary password attacks

This feature adds two additional protection mechanisms to defend against brute force and dictionary password attacks to the Personal Agent and Provisioning Client. These mechanisms are user account lockouts and Denial of Service (DoS) attack protection.

Denial of service (DoS) attacks cause a temporary blocking of the HTTP and HTTPS requests from a particular source. When an abnormal rate of traffic is detected, the system drops all HTTP requests from the particular source. The requests do not reach the Web applications.

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

The Secure Socket Layer for Web and SOAP Interface feature adds temporary lockout information and the Denial of Service Attack protection information in the Administration Overview chapter.

Other changes

The following changes for MCS 5100 Release 4.0 of the Provisioning Client User Guide (NN42020-105) are not feature-related:

• In the Welcome chapter, a note is added stating that the Provisioning Client is a secure transaction client.

• In the Administration Overview chapter, a new table is added that describes how to create a new provisioning role.

• In the LDAP Synchronization chapter, a note is added in the Sync Scheduler section: When a sync is completed and a user is added, the user account is enforced with the same password rules as the user added directly from the Provisioning Client.

• In the User management chapter, a new section is added: Adding a static route.

• Citrix Application Gateway support is removed in MCS 5100 Release 4.0.

Provisioning Client User Guide

Welcome

The Provisioning Client is a Web-based Graphical User Interface that administrators use to complete administrative tasks, for example, provisioning domains, IP Client Managers (IPCM), and IPCM clusters.

Overview

Based on the system configuration, users access the Provisioning Client from anywhere if the URL is publicly accessible; or they access it only within a particular network if the IP address or URL is not externally accessible. The Provisioning Client is a secure transaction Client. For more information, see Provisioning Manager Fundamentals (NN42020-111).

In addition to the Provisioning Client, the following mechanisms are used to provision the Multimedia Communication Server system:

Note: The provisioning abilities visible to administrators in the Provisioning Client GUI depends on the level of authority assigned to their account.

Provisioning mechanism Description

Bulk Provisioning Tool (BPT)

A useful tool for one-time operations for adding or modifying a large number of subscribers at a single time. It is also a useful tool to experiment with OPI and see an OPI client in action. This tool is not intended for day to day operations. If such a tool is necessary outside of the existing Provisioning Client or Personal Agent, then a client application must be developed using OPI. For more information about the Bulk Provisioning Tool, see

Application Programming Interfaces Reference

(NN42020-146).

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Attention: In this document, the term IP Phone is used to represent the IP Phone 2002, IP Phone 2004, and IP Phone 2007.

Audience

This guide is intended for administrators (with varying levels of privileges) assigned to manage end-user domains.

What is not covered

This document does not cover

• configuration

• System Management Console (See System Management Console User Guide [NN42020-110] for more information).

• provisioning of 911 (See Enhanced 911 Fundamentals [NN42020-132] for more information).

Open Provisioning Interface (OPI)

The Open Provisioning Interface is the foundation for the Bulk Provisioning Tool, as well as an Application Programming Interface (API) for third-party applications. OPI is used to remotely provision the MCS 5100. For more information about the Open Provisioning Interface, see

Application Programming Interfaces Reference

(NN42020-146).

Lightweight Directory Access Protocol (LDAP) functionality

Synchronizes subscriber data from an existing enterprise directory. If an end user has an existing LDAP directory populated with employees, you synchronize the data to make those users available in the MCS system. Configure the sync on a nightly or weekly basis to ensure accuracy. For more information about this functionality see,

“Lightweight Directory Access Protocol” on page 91.

Provisioning mechanism Description

Provisioning Client User Guide

Text and graphic conventions

This guide uses the following text and graphic conventions:

Character limitation

Unless explicitly stated, the majority of the fields accept any character (including multibyte characters like Chinese and Japanese). The fields that are typically limited (see the following special character table) are the username, alias, domainName, and any provisioned SIP URL, such as in logical entity routes.

bold text Indicates a menu option, link, or command key you

need to click. Example: Click Ok.

italic text Indicates

• a domain name or subdomain name

• a document title

•a variable name

separator ( > ) Shows menu paths.

Example: Service Nodes> Add Node

Indicates a top level menu item in the Provisioning Client menu hierarchy.

Indicates a submenu item in the Provisioning Client menu hierarchy.

Indicates a form in the Provisioning Client menu hierarchy.

Special character limitations:

‘$( )|;

~%_[ ]/

!^ { }?

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Acronyms

This guide uses the following acronyms

@& + “ ,

#* =: < >

ANI Automatic Number Identification

CAS Channel-Associated Signaling

CDP Coordinated Dialing Plan

CPL Call Processing Language

CoS Class of Service

CS 2000 Communication Server 2000

DN Directory Number

DSL Digital Subscriber Line

GMT Greenwich Mean Time

DHCP Dynamic Host Configuration Protocol

ERL Emergency Response Location

GUI Graphical User Interface

HLOC Home Location Code

IMGW Intelligent Modular Gateway

IP Internet Protocol

IPCM Internet Protocol Client Manager

LDAP Lightweight Directory Access Protocol

MAddr Media Access Control Address

MSAG Master Street Address Guide

MCP Multimedia Communication Portfolio

MCS Multimedia Communication Server

MOH Music on Hold

MSD Most Significant Digit

MWI Message Waiting Indicator

NPI Numbering Plan Identifier

Provisioning Client User Guide

Related publications

The following table lists related Nortel Technical Publications (NTPs) and part numbers.

OSN On Site Notification

PDIL Partial Dial

PAD Personal Audio Device

PIN Personal Identification Number

PNI Private Number Identifier

PRI Primary Rate Interface

PSAP Public Safety Answering Point

PSEIZ Permanent Seizure

PSTN Public Switched Telephone Network

SA System Administrator

SIP Session Initiation Protocol

SMDI Simplified Message Desk Interface

TON Type of Number

TDM Time Division Multiplex

UDP Universal Dialing Plan

UNIStim Unified Network IP Stimulus

URI Uniform Resource Identifier

URL Uniform Resource Locator

USP Universal Signaling Point

VMS Voice Mail Server

VPN Virtual Private Network

NTP Part number

Application Programming Interfaces Reference NN42020-146

Feature Description Guide NN42020-125

IP Client Manager Fundamentals NN42020-106

Interworking Fundamentals NN42020-127

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

How to get help

For service issues, contact your local support or Information Services team.

Media Application Server - Meet Me Conferencing Quick Reference

NN42020-113

Multimedia PC Client User Guide NN42020-102

Multimedia PC Client (Standard Skin) Quick Reference NN42020-124

Multimedia PC Client (Simplified Skin) Quick Reference NN42020-150

Personal Agent User Guide NN42020-100

Personal Agent Quick Reference NN42020-115

Border Control Point Fundamentals NN42020-108

IP Phone 2002 User Guide NN42020-126

IP Phone 2002 Quick Reference NN42020-119

IP Phone 2004 User Guide NN42020-103

IP Phone 2004 Quick Reference NN42020-122

IP Phone 2007 User Guide NN42020-104

Enhanced 911 Fundamentals NN42020-132

NTP Part number

Provisioning Client User Guide

Getting started

This section describes how to start using the Provisioning Client.

Topics include:

• “Provisioning Client overview” on page 23

• “Provisioning Client features” on page 24

• “System requirements” on page 24

• “Starting the Provisioning Client” on page 26

• “Using the online help” on page 26

• “Selecting multiple items” on page 27

• “Exiting the Provisioning Client” on page 27

For more information about a suggested sequence of tasks used with the Provisioning Client, see “Provisioning Sequence” on page 253.

Provisioning Client overview

The Provisioning Client is a Web-based Graphical User Interface that you use to perform the following administrative and provisioning tasks:

• define administration roles and rights

• define new domains

• define service parameters and assign to domains

• assign resources

•add Domain Locale

• define domain service package

• define voice-mail servers and assign to domains

• if not deployed using the System Management Console, add IPCM cluster and assign to domain

• add domain status reasons

• add users to domains

• if not autoprovisioning, assign devices to domains

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

• define gateway, gateway routes, and trunk groups

• define domain telephony routes and parameters

• define banned users for a domain

• provision 911 emergency notification

Provisioning Client features

Use the Provisioning Client to create and configure security, access, and permissions for the following components and roles of the user framework:

• administration

• applications

• domains and subdomains (users, devices, telephony routes)

• devices

• service nodes

•IPCM clusters

• voice-mail servers

• services

•media portal

•system

System requirements

The following sections describe the minimum and recommended hardware and software requirements for the Provisioning Client:

• “Minimum hardware and software requirements” on page 25

• “Recommended hardware and software requirements” on page 25

Note: The provisioning capabilities visible to an administrator in the Provisioning Client menu depend on the level of authority (rights) assigned to their account.

Provisioning Client User Guide

Minimum hardware and software requirements

• 200 MHz Pentium class or equivalent processor

• No additional free RAM is required (You must meet the minimum memory requirements of your browser. See your browser documentation for more information.)

• No additional hard drive space required (Local caching of Web pages is performed by your Web browser. See your browser documentation for information about the minimum disk space requirements.)

• Mouse (optional)

• 640x480 @ 8bpp (256 colors) VGA graphics card

• Microsoft* Windows* 2000, Microsoft Windows XP

• 28.8Kbps modem

• Netscape* Communicator 7.0 or Internet Explorer 6.0

• Cookies and javascript enabled

Recommended hardware and software requirements

• 300 MHz (or higher) Pentium class equivalent processor

• No additional free RAM required (You must meet the minimum memory requirements of your browser. See your browser documentation for more information.)

• No additional hard drive space required (Your Web browser performs local caching of Web pages. See your browser documentation for more information about the minimum disk space requirements.)

• Mouse (required)

• 800x600 or higher @16bpp (65,536 colors) VGA or better video graphics card

• Microsoft Windows 2000, Microsoft Windows XP

• 56Kbps modem or other high-speed connection (For example, cable modem, Digital Subscriber Line (DSL) modem, and 10baseT ethernet)

• Netscape Communicator 7.1, or Internet Explorer 6.0

• Cookies and javascript enabled

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Starting the Provisioning Client

To start the Provisioning Client from your PC

1 Start any supported Web browser.

2 Enter the Uniform Resource Locator (URL) for the Provisioning Client. The

URL must be similar to: <IP of Prov Manager>/prov.

3 In the Provisioning Client Login dialog box, enter your user name and

password in the respective fields.

4 Click LOG IN NOW to log on.

Upon a successful log on, the Provisioning Client Welcome page appears.

If the username and password are incorrect, the following message box appears

If the Provisioning Client GUI is inactive for a period of time, your session expires. A message appears indicating that for security reasons, your session expired.

To restart the Provisioning Client, click the link to log on again.

Using the online help

Two methods are available to access Provisioning Client help:

• online help—from the Provisioning Client screen, click the Help button to view a task-based help system.

The online help provides:

— help pages containing forward and backward navigation icons

Provisioning Client User Guide

— procedures that help you use the Provisioning Client

— a Table of Contents with hypertext links

— an Index with hypertext links

• question mark help. Click the question mark icon to display a description and possible values for parameter fields on a form.

Selecting multiple items

The actions described in the following table describe how to select a contiguous range of elements.

Exiting the Provisioning Client

To close the Provisioning Client window and exit the Provisioning Client, select the Logout menu option.

Keystroke Description

<Shift-key>+<left-mouse-click> To active the function

1. hold down the <Shift-key>

2. left-click (and hold down the left mouse button) the first element in the range

3. drag through to the last element in the range

4. release the left mouse button to finalize the selection of the contiguous range.

You can also activate the function by

1. left-click (and release) the first element in the range

2. move to the last element in the range, and then hold the <Shift-key> while left-clicking and releasing the left mouse button to finalize the selection of the contiguous range.

<Ctrl-key>+<left-mouse-click> Select individual elements from a list. To activate the

function

1. left-click (and release) the first element in the list

2. move to each of the other desired elements and hold the <Ctrl-key> while left clicking to individually select each of the desired elements.

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Provisioning Client User Guide

Administration overview

This section provides an overview of how to administer the Provisioning Client and includes the following topics:

• “Introduction” on page 29

• “Provisioning roles and rights” on page 30

• “Creating a new provisioning role” on page 31

• “Listing provisioning roles” on page 37

• “Creating a new administrator” on page 38

• “Listing administrators” on page 38

• “Changing the administrator password” on page 39

• “Password Protection” on page 40

Introduction

In the Provisioning Client, a provisioning role is defined as a collection of access rights and privileges that permit you to perform various provisioning tasks. As a System Administrator, you create any number of administrator roles, depending on your particular needs. For example, you add a provisioning role so administrators can perform multiple tasks, which gives them the rights to only a subset of what is available.

After logging on to the Provisioning Client, you see a menu on the left side of your screen. This menu varies based on the privileges available to you. The types of tasks you perform as an administrator depend on the scope of your defined role.

Note: The provisioning abilities visible to administrators in the Provisioning Client GUI depend on the rights assigned to their provisioning role.

NN42020-105 MCS 5100 Release 4.0 Standard 01.06 November 2007

Provisioning roles and rights

Administrators create or define all the necessary provisioning roles to support their system. Administrators permit or restrict provisioning roles to carry out specific actions. The following table provides examples of several administrator provisioning roles and the rights and restrictions associated with various provisioning tasks.

Domain access limits

To complement the rights-based restrictions, you provision administrators against certain domains to limit access within those domains. This provisioning prevents an administrator from domain xyz from viewing or modifying details in domain abc, even though both domains are hosted from the same system. Administrators delegate work for subdomains to other administrators without giving them access to their own data.

Provisioning role example Rights given Permitted tasks

User Administrator

• User management with read, write, and delete access

• Domain management with read access only

View domain details, and add, delete, or modify users. Does not have access to other parts of the system, for example voice mail and service packages.

Device Administrator

• Domain management with read access

• Device management with read, write, and delete access

Cannot add or modify users. Can add, modify, or delete devices.

System Administrator

• Full domain access See all domains, regardless of

who created the domain, or the list of domains provisioned against the administrator.

+ 234 hidden pages

Nortel 5100, MCS 5100 Release 4.0 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual