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Manufacture Discontinue Bulletin: MD-2004-0004-Global
Issue: 1.0
Date: January 9, 2004
Meridian Digital (Modular) Telephone sets (M2006,
M2008, M2008HF, M2216 ACD, and M2616)
This notice does not include the M2016S Secure set
Manufacture Discontinue Notice Date: December 2003
Last Time Order Date:
Last Time Ship Date:
Manufacture Discontinue (MD) Date:
End of Life (EOL) Date:
Last Supported Software Release:
Market Regions Affected:
Introduction
This bulletin provides notification of the pending Retirement (or Manufacture Discontinuance)
the *Meridian Digital (Modular) telephone series. These sets have also been known as the Aries
line and, more recently, as the M2000 series (not to be confused with the previous M2000 line of
M2009, M2112, M2018 sets that have already reached End-of-Life). The Meridian Digital
(Modular) series of phones were originally launched in 1989 and have enjoyed a 15 year lifespan.
These sets have proven to be a popular and reliable series in the field. As part of the commitment
to its Evergreen investment protection philosophy, Nortel Networks has provided full support on
these sets on every software release since introduction
Due to their long lifespan, some hardware components are now reaching obsolescence and Nortel
Networks may not be able to guarantee availability of these sets, or the quality of sourced
components, into the future. Nortel Networks is therefore providing notice that the Meridian
Digital (Modular) series of digital sets will be retired from their respective price catalogs in
October 2004 and will not be available for purchase from Nortel Networks after that time. Repair
and Replacement service (chargeable) will remain in effect during the retirement period.
The normal retirement period for telephone hardware is three (3) years from the date of
retirement to end-of-life. The Meridian Digital (Modular) telephone series is targeted to move
October 2004
December 31, 2004
Q4 2004
Q4 2007
Full feature support – Succession 3.0
Maintenance support – Applicable software
Release at the time of EOL
Global
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into End Of Life status no later than Q4 2007. Upon End of Life, repair and replacement service
will no longer be available.
NOTE – Specific models of Meridian Digital (Modular) sets have already been retired in certain
market Regions, notably EMEA. This Bulletin announces the minimum global life cycle rating
for this product and does not supercede any previous Regional actions. Please check with your
local Nortel Networks representative if you require further clarification.
NOTE – the M2016S Secure set is currently excluded from this Notice of Manufacture
Discontinue. The M2250 Console is also not included in this retirement action.
Definitions
Manufacture Discontinue Definition – This notice serves as formal communication of Nortel
Networks’ intent to manufacture discontinue (MD) the product(s) noted. No further orders will
be accepted as of the date shown above. The MD of these products should not be interpreted as
the discontinuance of any Nortel Networks agreements to support the existing field population.
Services to the existing product base will continue to be provided until the End of Life (EOL)
date shown above.
End-Of-Life Definition – This notice serves as formal communication of Nortel Networks’
intent to end the life of the product(s) noted. No further support will be provided. Emergency
recovery and/or upgrades may be performed in accordance with customer specific service plans
or upgrade agreements as negotiated prior to EOL.
Product Overview
Product Description Product
Engineering Code
(PEC)
Meridian 2006 Single Line Digital
Telephone
Meridian 2006 Digital Telephone with
Data
Meridian 2006 Digital Telephone with
MCA Data
Meridian 2008 Standard Business
Telephone, Basic
Meridian 2008 Standard Business
Telephone with Display
Meridian 2008 Standard Business
Telephone with Display and Data
Meridian 2008 Standard Business
Telephone with Display and MCA Data
Meridian 2008HF Standard Business
Digital Telephone, Basic
NTZK06
NT9K05
NTZK06
NT9K05
NTZK06
NT9K05
NTZK08
NT9K08
NTZK08
NT9K08
NTZK08 M3900 Digital Telephone
NTZK08 M3900 Digital Telephone
NT9K08 M3900 Digital Telephone
Replacement Product
Description
M3900 Digital Telephone
sets
M3900 Digital Telephone
sets
M3900 Digital Telephone
sets
M3900 Digital Telephone
sets
M3900 Digital Telephone
sets
sets
sets
sets
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Meridian 2008HF Standard Business
Digital Telephone with Display
Meridian 2216 ACD-1 Basic Telephone NTZK22 M3900 Digital Telephone
Meridian 2216 ACD-1 Telephone with
Data
Meridian 2216 ACD-1 Telephone with
MCA Data
Meridian 2216 ACD-2 Basic Telephone NTZK23
Meridian 2216 ACD-2 Telephone with
Data
Meridian 2216 ACD-2 Telephone with
MCA Data
Meridian 2616 Performance-Plus
Telephone, Basic
Meridian 2616 Performance-Plus
Telephone with Data
Meridian 2616 Performance-Plus
Telephone with MCA Data
Meridian 2616 Performance-Plus
Telephone with Display
Meridian 2616 Performance-Plus
Telephone with Display and Data
Meridian 2616 Performance-Plus
Telephone with Display and MCA Data
NT9K08 M3900 Digital Telephone
sets
sets
NTZK22 M3900 Digital Telephone
sets
NTZK22 M3900 Digital Telephone
sets
M3900 Digital Telephone
NT9K16
NTZK23 M3900 Digital Telephone
NTZK23
NTZK16 M3900 Digital Telephone
NTZK16 M3900 Digital Telephone
NTZK16 M3900 Digital Telephone
NTZK16 M3900 Digital Telephone
NTZK16 M3900 Digital Telephone
NTZK16 M3900 Digital Telephone
sets
sets
M3900 Digital Telephone
sets
sets
sets
sets
sets
sets
sets
Customers also have the option of adopting IP Telephone solutions with Nortel Networks i2000
series portfolio. The i200x series of IP Telephones delivers the rich feature set of the M3900
series in tandem with benefits in administration (simpler adds, moves and changes with IP
Phones) for reduced costs. The i200x series of IP Telephones also offer customers the ability to
deliver new and valued services to users.
Software Dependencies
During the period of Retirement (MD), telephone sets are fully supported on all applicable
software releases (Current, Active and Sustained releases) until the telephone sets are deemed
End-Of-Life. Customer Support is available for these sets. Repair and replacement service
(chargeable) is also available.
All feature functionality is expected to be retained at the same level as was valid at the time the
sets were Manufacture Discontinued. Any new feature functionality introduced by system
software after the time of set Retirement will not be designed to function on the MD’d sets.
Technical support for any such new
NOTE – the recommended Digital set replacement is the M3900 series. The M3900 sets were
first introduced and supported on X11 Release 24.24 / 24.25, however Release 25 software is
recommended. While the minimum recommended release is 25.10 or, in Regions where it was
functionality will not be provided on MD’d sets.
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introduced, Release 24C (25.08) - to obtain full M3900 feature functionality, Release 25.40B, or
later, is recommended. In addition to delivering M3900 Phase 3 feature developments and fixes,
this level of software provides the ability to download new versions of M3900 firmware to the
switch/server when such firmware is made available.
Prior to MD of the Meridian Digital (Modular) telephone series, Release 24 will have also moved
into Retirement (October 2004). All previous X11 software releases will be in End-Of-Life
status. Therefore, customers requiring support must reside on X11 Release 25 (Release 25.40B
recommended) or Succession 3.0 Software. At this level, they will be able to deploy the latest
versions of M3900 sets and firmware. Customers seeking to deploy i200x series of IP Telephones
must reside on X11 25.30 or later software.
Alternative/Replacement Products/Solutions
Please see the table in the above Product Overview section for recommended Digital set
replacement products.
Related Product and Sales & Marketing Bulletins
Bulletin P 2003-0304-Global - Life Cycle Management Practice, September 2003
Bulletin MD-2004-0001-Global - Generic X11 Release 24 – Notice of Retirement, Dec. 2003
EMEA Bulletin (number TBD) - Digital Telephone Notice of Retirement, December 2003
Bulletin P-2002-1545-EMEA – Meridian Modular Terminals End-of-Life, September 2002
Bulletin EOL-2002-1520-EMEA - Meridian 1 Consoles, Terminals, and EPE Hardware, Aug. 2002
Bulletin 2002-089 – Notice of End-Of-Life Enhanced Peripheral Equipment (EPE), June 2002
Bulletin AP PM 2003-068 – Life Cycle Management Practice, 2003
Bulletin AP PM 2002-45 – Notice of End Of Life (EOL) - Peripheral Equipment/Enhanced
Peripheral Equipment (PE/EPE), 2002
Customer Actions
Customers are advised to upgrade their affected hardware and applicable software to ensure full
supportability.
For more information, please contact your Nortel Networks account representative. Content
herein is not intended to supercede existing customer contractual commitments.
* Nortel Networks, the Nortel Networks logo, the Globemark and Meridian 1 are trademarks of
Nortel Networks.
Nortel Networks is an industry leader and innovator focused on transforming how the world communicates
and exchanges information. The Company is supplying its service provider and enterprise customers with
communications technology and infrastructure to enable value-added IP data, voice and multimedia services
spanning Wireless Networks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global
Company, Nortel Networks does business in more than 150 countries. More information about Nortel
Networks can be found on the Web at www.nortelnetworks.com
.
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