LIP-6830 User Guide
i June 07
Table of Contents
1. Introducing the LIP-6830...................................................................1
1.1 LIP-6830 Overview.............................................................................................1
1.2 LIP-6830 Features .............................................................................................1
1.3 LIP-6830 General Description............................................................................2
2. Using Basic LIP-6830 Features.........................................................5
2.1 Receiving a Call.................................................................................................5
2.2 Making a Call .....................................................................................................6
2.3 Putting a Call on Hold ........................................................................................6
2.4 Transferring Calls, Announced...........................................................................6
2.5 Transferring Calls, Blind/Unannounced..............................................................6
2.6 Call Forward.......................................................................................................7
2.7 3-Party Conference............................................................................................7
2.8 Call Waiting-Multiple Call Appearance...............................................................7
2.9 Redial.................................................................................................................8
2.10 Last Call Return .................................................................................................8
2.11 Speed Dial Buttons ............................................................................................8
2.12 Speed Number Dialing.......................................................................................9
2.13 DND (Do-Not-Disturb)........................................................................................9
2.14 Muting a Call......................................................................................................9
2.15 Accessing Your Voice Mail.................................................................................9
2.16 Shared Call Appearance / Bridge Line Appearance.........................................10
2.17 DSS/BLF Coverage buttons.............................................................................10
2.18 Hotline/Warm-Line ...........................................................................................11
3. Advanced Services and the LIP-6830 LCD Menu..........................12
3.1 Call Logs..........................................................................................................12
3.2 Phone Book......................................................................................................12
3.3 Call Park...........................................................................................................15
3.4 Parked Call Pick Up .........................................................................................15
3.5 Direct Call Pick Up ...........................................................................................15
3.6 Group Call Pick Up...........................................................................................16
3.7 Intercom...........................................................................................................16
3.8 ACD Agent Group............................................................................................16