The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks Inc.
Trademarks
Nortel Networks, the Nortel Networks logo, the Globemark, Unified Networks, and Contivity are trademarks of
Nortel Networks.
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.
Hi/fn and LZS are trademarks of Hi/fn, Inc.
HyperTerminal is a trademark of Hilgraeve, Inc.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation.
Netscape and Netscape Navigator are trademarks of Netscape Communications Corporation.
Ethernet is a trademark of Xerox Corporation.
The asterisk after a name denotes a trademarked item.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the
right to make changes to the products described in this document without notice.
Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or
circuit layout(s) described herein.
USA requirements only
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy. If it is not installed and used in accordance with the instruction manual, it may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which
case users will be required to take whatever measures may be necessary to correct the interference at their own expense.
European requirements only
EN 55 022 statement
This is to certify that the Nortel Networks Contivity 1700 is shielded against the generation of radio interference in
accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application
of EN 55 022 Class A (CISPR 22).
Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which
case, the user may be required to take appropriate measures.
314711-D Rev 00
Achtung: Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes
Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention: Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des
interférences radioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.
EC Declaration of Conformity
This product conforms (or these products conform) to the provisions of the R&TTE Directive 1999/5/EC.
Japan/Nippon requirements only
Voluntary Control Council for Interference (VCCI) statement
3
Taiwan requirements
Bureau of Standards, Metrology and Inspection (BSMI) statement
Canada requirements only
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (Contivity 1700) does not exceed the Class A limits for radio-noise emissions from digital
apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique (Contivity 1700) respecte les limites de bruits radioélectriques visant les appareils numériques
de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.
Installing the Contivity 1700
4
Nortel Networks Inc. software license agreement
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel
Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING
CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE
SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE
AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping
container, within 30 days of purchase to obtain a credit for the full purchase price.
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted
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Software and for the installation of, use of, and results obtained from the Software.
1.Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software
on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable.
To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”),
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include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks with respect
to such third party software.
2.Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer,
Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS
ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to
provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in
such event, the above exclusions may not apply.
3.Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE
LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF,
OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS),
WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR
USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN
ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier
of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not
allow these limitations or exclusions and, in such event, they may not apply.
314711-D Rev 00
4.General
a.If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks
Software available under this License Agreement is commercial computer software and commercial computer
software documentation and, in the event Software is licensed for or on behalf of the United States
Government, the respective rights to the software and software documentation are governed by Nortel
Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections
12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).
b.Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails
to comply with the terms and conditions of this license. In either event, upon termination, Customer must
either return the Software to Nortel Networks or certify its destruction.
c.Customer is responsible for payment of any taxes, including personal property taxes, resulting from
Customer’s use of the Software. Customer agrees to comply with all applicable laws including all applicable
export and import laws and regulations.
d.Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.
e.The terms and conditions of this License Agreement form the complete and exclusive agreement between
Customer and Nortel Networks.
f.This License Agreement is governed by the laws of the country in which Customer acquires the Software. If
the Software is acquired in the United States, then this License Agreement is governed by the laws of the state
of New York.
The Contivity* 1700 is part of the Nortel Networks* Contivity Secure IP Services
Gateway product family. Contivity Secure IP Services Gateways support secure,
reliable IP VPNs in a single, integrated hardware device. Throughout this guide,
the Contivity 1700 is also referred to as the gateway.
This guide provides instructions on how to install the Contivity 1700 in an
equipment rack and how to install and replace option cards and dual inline
memory modules (DIMMs). This guide also provides some initial configuration
information and includes technical specifications for the gateway.
For complete information about configuring and monitoring the Contivity 1700,
see the documentation on the software CD. (For information about Contivity
documentation, see
“Related publications” on page 17.)
Before you begin
This guide is intended for qualified service personnel who are installing the
Contivity 1700 for the first time or who need to install or replace any of the
following field replaceable units (FRUs):
•LAN, WAN, and serial interface cards
•Hardware Accelerator card
•Dual inline memory modules (DIMMs)
Before you install the Contivity 1700, make sure that all network wiring has been
installed on the premises using standard cable system practices.
Installing the Contivity 1700
16 Preface
Text conventions
This guide uses the following text conventions:
Acronyms
bold Courier text
italic textIndicates new terms and book titles.
plain Courier
text
separator ( > )Shows menu paths.
This guide uses the following acronyms:
ADSLasymmetric digital subscriber line
Indicates command names and options and text that
you need to enter.
Example: Use the show health command.
Example: Enter terminal paging {off | on}.
Indicates system output, for example, prompts and
system messages.
Example: File not found.
Example: Choose Status > Health Check.
314711-D Rev 00
AISalarm indication signal
CSU/DSUchannel service unit/digital service unit
DIMMdual inline memory module
DTEdata terminal equipment
HSSIHigh Speed Serial Interface
IPInternet Protocol
IPsecIP Security
ISDNIntegrated Services Digital Network
LANlocal area network
LEDlight emitting diode
LOSloss of signal
OOFout of frame
PCIperipheral component interconnect
URLuniform resource locator
VPNvirtual private network
WA Nwide area network
Related publications
For complete information about configuring, monitoring, and managing the
Contivity 1700, refer to the following publications (included on the software CD):
•Release notes provide the latest information, including brief descriptions of
the new features, problems fixed in this release, and known problems and
workarounds.
Preface 17
•Configuring Basic Features for the Contivity Secure IP Services Gateway
introduces the product and provides information about initial configuration.
•Configuring Servers, Authentication, and Certificates for the Contivity Secure
IP Services Gateway provides instructions for configuring authentication
servers and services, as well as digital certificates.
•Configuring Firewalls, Filters, NAT, and QoS for the Contivity Secure IP
Services Gateway provides instructions for configuring the Contivity Stateful
Firewall, NAT, and Contivity interface and tunnel filters.
•Configuring Tunneling Protocols for the Contivity Secure IP Services
Gateway provides instructions for configuring the tunneling protocols IPsec,
L2TP, PPTP, and L2F.
•Configuring Advanced Features for the Contivity Secure IP Services Gateway
provides instructions for configuring 802.1Q VLANs, circuitless IP, advanced
WAN settings, PPP, PPPoE, frame relay, ADSL and ATM, T1/E1 CSU/DSU
interfaces, dial services and BIS, DLSw, IPX, and hardware accelerator cards.
•Configuring Routing for the Contivity Secure IP Services Gateway provides
instructions for configuring RIP, OSPF, and VRRP, as well as instructions for
configuring ECMP, routing policy services, and client address redistribution.
•Reference for the Contivity Secure IP Services Gateway Command Line Interface provides syntax, descriptions, and examples for the commands that
you can use to configure, manage, and monitor the gateway.
Installing the Contivity 1700
18 Preface
•Managing and Troubleshooting the Contivity Secure IP Services Gateway
provides information about backup and recovery, file management, upgrading
software, and troubleshooting. This guide also provides instructions for
monitoring gateway status and performance.
You can print selected technical manuals and release notes free, directly from the
Internet. Go to the
product for which you need documentation. Then locate the specific category and
model or version for your hardware or software product. Use Adobe* Acrobat
Reader* to open the manuals and release notes, search for the sections you need,
and print them on most standard printers. Go to Adobe Systems at the
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
www.nortelnetworks.com/documentation URL. Find the
If you purchased a Nortel Networks service program, contact Nortel Networks
Technical Support. To obtain contact information online, go to the
www.nortelnetworks.com/cgi-bin/comments/comments.cgi URL, then click on
Technical Support.
From the Technical Support page, you can open a Customer Service Request
online or find the telephone number for the nearest Technical Solutions Center.
If you are not connected to the Internet, you can call 1-800-4NORTEL
(1-800-466-7835) to learn the telephone number for the nearest Technical
Solutions Center.
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the
http://www.nortelnetworks.com/help/contact/
erc/index.html URL.
314711-D Rev 00
Chapter 1
Installing the Contivity 1700 chassis
This chapter describes how to install the Contivity 1700 chassis.
Note: Before you install the chassis, make sure that all network wiring
has been installed on the premises using standard cable system practices.
This chapter contains the following topics:
TopicPage
Description of the Contivity 170019
Preparing to install the Contivity 170020
19
Installing the chassis23
Description of the Contivity 1700
The Contivity 1700 enables scalable, secure, and robust IP VPNs across the public
data network. The Contivity 1700 uses the infrastructure of the Internet to replace
traditional remote access gear.
The Contivity 1700 provides routing, firewall, bandwidth management,
encryption, authentication, and data integrity services to ensure secure tunneling
across IP networks and the Internet. An individual user or group of users can be
associated with a set of attributes that provide custom access to an extranet.
Installing the Contivity 1700
20 Chapter 1 Installing the Contivity 1700 chassis
Figure 1 shows the front view of the Contivity 1700.
Figure 1 Front view of the Contivity 1700
The Contivity 1700 chassis provides the following:
•One 10/100 Ethernet* LAN port on the base system
•One serial port for out-of-band management of the Contivity 1700
•Two expansion PCI slots that can contain interface cards and one Hardware
Accelerator card
Alert/Fail
Boot/Ready
CS160001A
•One 10/100 Ethernet interface card installed in PCI slot 1
•128 MB memory upgradable to 256 MB total
Preparing to install the Contivity 1700
Before you begin the installation, verify that:
•Your shipment is complete and undamaged.
•You have the cables, tools, and other equipment that you need.
•Your installation site meets the physical, electrical, and environmental
requirements.
The sections that follow provide information to help you prepare for installation.
314711-D Rev 00
Chapter 1 Installing the Contivity 1700 chassis 21
Shipment contents
In addition to the gateway and this guide, the shipping container for the Contivity
1700 contains a number of hardware accessories and other items.
Note: Unless you specifically ordered a power cable, no power cable is
shipped with the Contivity 1700.
Tab le 1 lists the hardware accessories and other items shipped with the gateway.
Table 1 Items shipped with the Contivity 1700
QuantityItemDescription
1Rack mount shelfUsed to support the chassis in an equipment
rack
410-32 panhead screwsSecures the rack mount shelf to the equipment
rack and the chassis to the shelf
410-32 panhead cage nutsUsed only if the equipment rack does not have
threaded rail holes
4Rubber feetUsed to install the chassis on a surface
1Antistatic wrist strapUsed to direct the discharge of static electricity
from your body to the chassis to prevent
damage to sensitive electronic components
1Molded serial cable
DB9/DB25-to-DB9/DB25
1
1Recovery disketteUsed to restore the software image and file
1Contivity software kitContains Contivity Secure IP Services software
1Contivity client kitContains Contivity VPN Client software and
Installing the Contivity 1700
(this book)
Used to connect the Contivity 1700 to a PC or to
a local terminal
Provides instructions for installing the chassis
and hardware options
system
and documentation on CD
documentation on CD
Inspect all items for shipping damage. If you detect any damage, do not install the
Contivity 1700. Call the Nortel Networks Technical Solutions Center in your area
(see
“How to get help” on page 18).
Installing the Contivity 1700
22 Chapter 1 Installing the Contivity 1700 chassis
Additional equipment
You may need items that are not included in the Contivity 1700 shipping
container. Before you begin the installation, make sure that you have all the
cables, tools, and other equipment that you need.
Cables
You will need cables that are not included in the Contivity 1700 shipping
container. For information about which cables are shipped and which ones you
can order, see
have the proper cables, contact your network administrator.
Hardware for mounting the chassis in an equipment rack
To install the Contivity 1700 in an equipment rack, you need a Phillips
screwdriver and an equipment rack that meets the following specifications:
“Connecting communications cables” on page 30. If you do not
•Heavy-duty steel construction
•Width of 19 in. (48.26 cm) and depth of 24 in. (60.96 cm)
•Electronic Industries Association (EIA) standard hole-spacing
If the rack does not have threaded rail holes, you must use the cage nuts shipped
with the Contivity 1700.
Site requirements
The installation site must provide sufficient free space around the Contivity 1700
to ensure proper ventilation and access for servicing. For information about the
physical, electrical, and environmental requirements for the Contivity 1700, see
“Chassis specifications” on page 67.
314711-D Rev 00
Installing the chassis
To install the Contivity 1700, do one of the following:
•Position the chassis on a flat, sturdy, horizontal surface.
•Mount the chassis in a standard equipment rack (see “Installing the chassis in
an equipment rack” on page 24).
Installing the chassis on a flat surface
If you decide to place the Contivity 1700 on a flat surface, make sure that the
surface is large enough for the gateway and sturdy enough to support the
combined weight of the Contivity 1700 and the cables that you attach to it.
The Contivity 1700 accessory kit includes four rubber feet that can be attached to
the bottom of the gateway.
Chapter 1 Installing the Contivity 1700 chassis 23
Figure 2 shows the placement of these rubber feet.
Figure 2 Placement of rubber feet on the bottom of the chassis
Attach feet (4)
CS160016A
Installing the Contivity 1700
24 Chapter 1 Installing the Contivity 1700 chassis
Installing the chassis in an equipment rack
To mount the Contivity 1700 in an equipment rack, you need the following
equipment:
•Standard 19-inch equipment rack
•4 screws (supplied with the chassis)
•4 cage nuts (supplied with the chassis) if the rack does not have threaded rail
holes
•#2 Phillips screwdriver
Rack-mount recommendations
When you mount the chassis in the rack, observe the following standard
recommendations:
•The maximum recommended ambient temperature is 40oC (104oF). Make
sure that the internal temperature of the rack does not exceed 40
o
C (104oF).
•Do not block the power supply vents or otherwise restrict air flow when
installing the chassis in a rack.
•Stabilize your rack so that it does not tip over under the weight of the gateway
and other devices.
•Make sure that the electrical branch circuits can handle the Contivity 1700
and other units in the rack before you install and turn on the gateway.
•Maintain a reliable earth-ground path in the rack system. The gateway is
intended to connect to an earth ground.
Attaching the shelf in the equipment rack
The Contivity 1700 ships with a rack-mount shelf to support the chassis in the
equipment rack.
To attach the shelf to the inside of the equipment rack:
1If the holes in the rack’s vertical supports are not threaded, attach a cage nut in
four locations at the front of the rack
(Figure 3).
314711-D Rev 00
Chapter 1 Installing the Contivity 1700 chassis 25
Figure 3 Attaching the cage nuts to the rack
Rail
without
threaded
holes
Cage nut
CS260003A
2Position the rack-mount shelf inside the rack as shown in Figure 4.
3Align the holes in the shelf with holes in the front of the rack.
Figure 4 Installing the shelf in the equipment rack
Rack edge
Flange
CS260003A
4Make sure that the support flange snaps into place (Figure 4).
5Insert one of the supplied panhead screws through the top hole on each side of
the shelf into the hole in the rack and tighten the screw
(Figure 4).
Installing the Contivity 1700
26 Chapter 1 Installing the Contivity 1700 chassis
Mounting the chassis in the equipment rack
Nortel Networks recommends that two people install the chassis in the rack.
To install the Contivity 1700 in the equipment rack:
1Set the Contivity 1700 on the rack-mount shelf.
2Remove the front bezel from the Contivity 1700 (Figure 5).
aUsing the Phillips screwdriver, turn each of the 2 screws on the front bezel
a quarter turn counterclockwise.
Figure 5 Removing the front bezel
bGrip the two handles and firmly pull the bezel toward you to unsnap it
from the chassis.
Caution: Do not use the piece with the Nortel Networks logo and the
LEDs as a handle.
The first few times that you remove the front bezel, it may be somewhat
difficult to remove because the ball studs and socket clips are new.
314711-D Rev 00
CS160014A
3Insert one of the supplied panhead screws through the bottom hole on each
side of the shelf into the hole in the rack and tighten the screws (see
on page 25).
4Replace the front bezel (Figure 6).
aHold the two handles on the bezel and push it onto the chassis.
bUsing the Phillips screwdriver, tighten the 2 screws to secure the bezel to
the chassis.
Figure 6 Replacing the front bezel
Chapter 1 Installing the Contivity 1700 chassis 27
Figure 4
Press here
CS160015A
Installing the Contivity 1700
28 Chapter 1 Installing the Contivity 1700 chassis
314711-D Rev 00
Chapter 2
Cabling the gateway and turning the power on
This chapter provides information about how to connect communications cables
and the power cord to the Contivity 1700.
Caution: Connect the cables to the built-in Ethernet port and to the
interfaces on the option cards installed in the Contivity 1700 before you
plug the power cord into the outlet.
This chapter contains the following topics:
TopicPage
29
Connecting communications cables30
Connecting the power cord32
Verifying a successful installation33
Understanding the LEDs34
Caution: Cabling for all WAN, LAN, and serial connections is not to be
routed outside the building environment.
Installing the Contivity 1700
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