Nortel Contivity 100 Setting Up

Part No. 313369-A July 2001

4401 Great America Parkway Santa Clara, CA 95054

Setting Up the Contivity 100 Unit

recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprieta ry to Nortel Networ ks Inc.

T rade mark s

Nortel Networks, the Nortel Networks lo go , th e Glob ema rk , BayStack, Instant Internet, and Con tiv ity are tra d emark s of Nortel Networks.

Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated. AniTa Terminal Emulator is a trademark of April System Design AB. Ethernet is a tradema rk of Xer o x Cor p oration. HyperTerminal is a trademark of Hilgraeve, Inc. Macintosh is a trad emark of Apple Computer, Inc. Microsoft and Windows are trademarks of Microsoft Corporation. Netscape Communicator is a trademark of Netscape Communications Corporation. ProComm Plus is a trademark of Symantec Corporation. UNIX is a trademark of X/Open Company Limited. The asterisk after a name denotes a trademarked item.

Statement of conditions

In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the right to make changes to the products described in this document without notice.

Nortel Networks Inc. does not assume any liability that may occur d ue t o t he use or application of the product ( s) or circuit layout(s) described herein.

USA requirements only

Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructio n manual , it may cause harm ful inte rferen ce to radio communications. Op erati on o f th is e quip men t in a resid en tial area is likely to cause harm ful interference, in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense.

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European requirements only

EN 55 022 statement

This is to certify that the Nortel Networks Contivity 100 and Nortel Netw orks BayStack Instant Internet 100-S are shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/ EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class A (CISPR 22).

Warning: This is a Class A product. In a domestic environment, this product may cause radio interferen ce, in whic h case, the user may be required to take appropriate measures.

Achtung: Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.

Attention: Ceci est un produit de Classe A. Dans un environnement domesti que, ce produit risque de créer des interférences radioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.

EC Declaration of conformity

This product conforms to the provisions of the R&TTE Directive 1999/5/EC.

Japan/Nippon requirements only

Voluntary Control Council for Interference (VCCI) Statement

Taiwan requirements

Bureau of Standards, Metrology and Inspection (BSMI) Statement

Canada requirements only

Canadian Department of Communications Radio Interference Regulations

This digital apparatus (Contivity 100 or BayStack Instant Internet 100-S) does not exceed the Class A limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the C anadian Department of Communications.

Setting Up the Contivity 100 Unit

Règlement sur le brouillage radioélectrique du ministère des Communications

Cet appareil numérique (Contivity 100 ou BayStack Instant Internet 100-S) re specte les limites de bru its radioélectri ques visant les appareils numériqu es de classe A prescrites dans le Règlemen t sur le brouillage radioélectriqu e du ministère des Communications du Canada.

Canada CS-03 rules and regulations

Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications ne twork protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Dep artment does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent the degradation of service in some situations.

Repairs to certified equipment shoul d be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconn ect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, a re connected together. This precaution m ay be particularl y important in rural areas.

Caution: Users should not attempt to make such connections themse lv es, but should contact the approp riate electric inspection authority, or electrician, as appropriate.

Notice: For equipment using loopstart lines, please note that th e Rin ger E quivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a tele phone interface. The termination on an interface may consist of any combinatio n of devices subjec t only to the requirement th at the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN is located on the "FCC Rules Part 68" label located on the bracket of the module or on th e back of the unit.

Canada CS-03 -- Règles et règlements

Avis: L'étiquette d'Industrie Ca nada id entif ie le maté riel hom ologué . Cette ét iquette certifie que le mat ériel est confo rme aux normes de protection, d'exploita tion et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur.

Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-d essus n'empêche pas la dégradation du service dans certaines situations.

Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par l e fournisseur. L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause de mauvais fonctionnement.

Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique, des lignes téléphoniques et des cana lisation s d' eau métalliq ue s, s'il y en a, sont ra ccor dés ensemb le . Cet te précau tion est particulièrement importante dans les régions rurales.

Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installati ons électriques, ou à un électricien, selon le cas.

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Avis: V e uillez prend re note que pour tou t appareillag e supportant des lign es de type "lo opstart," l'ind ice d'équiv alence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d'une interface téléphonique peut cons ister en une combinaison de quelques dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas

5. Le REN figure sur l'étiquette "FCC Rules Part 68" située sur le support du module ou à l'arrière de l'unité.

Modular components used in this assembly

This product contains a base unit and pos sibly one or more of the fol lowing Communicati on and Network Connection Options Devices. Please refer to your spec ific product for a description of what option card s (if an y) are i ncluded. Compliance Statements for all the following devices are on file and avail able on request.

FCC Part 68 compliance statement

This equipment complies with Part 68 of FCC Rules. All direct connections to telephone network lines must be made using standard plugs and jacks compliant with FCC Part 68. Please note the following:

1. You are required to request service from the tel ephone company before you conn ect the unit to a network. When you request service, you must provide the telephone company with the following data:

• When you request ISDN “U” Interface Service, you must provide the telepho ne company with

— The Facility Interface Code: 02IS5 — The Service Order Code(s) (SOC): 6.0F — The required Universal Service Order Code (USOC) jack: RJ49C

• When you request ISDN “S/T” Interface Service, you must provide the telephone company with

— The Service Order Code(s) (SOC): 6.0N — The make, model nu mber, and FCC Registration number of the NT1

Note: ISDN S/T cannot be directly connected to the network.

• When you request Primary Rate ISDN Service, you must provide the telephone company with

— The Facility Interface Code: 04DU9-1SN (1.544 MB, ESF framing format with B8ZF coding) — The Service Order Code(s) (SOC): 6.0F — The required Universal Service Order Code (USOC) jack: RJ48C

2. Your telephone com pan y may make cha ng es to its faci litie s, equ ipm e nt , opera tio n s, or pro ced ure s tha t could affect the proper functioning of your equipment. The telephone company will notify you in advance of such changes to give you an opportunity to maintain uninte rrup te d telep h one servic e.

3. If the unit causes harm to the telephone network, the telephone company may temporarily discontinue your service. If possible, they will notify you in advance, but if advance notice is not practical, you will be notified as soon as possible and will be informed of your right to file a complaint with the FCC.

4. If you experience trouble with the unit, please contact the Nortel Networks Technical Solutions Center in your area for service or rep a irs. Repairs should be per formed only by service personnel authorized by Nortel Networks.

United States 1-(800) 4NOR TEL or (80 0) 46 6-7 835 Valbonn e, Fra n ce 33-4-92-96- 69 -68 Sydney, Australia 61-2-9927-8800 Tokyo, Japan 81-3-5740-1700

5. You are required to notify the telephone company when you disconnect the unit from the network.

Setting Up the Contivity 100 Unit

UL listing/C-UL listing

This information technology equipment is UL-Listed and C-UL-Listed for the uses described in this and accompanying documents.

Warning: T o avoid bodily injury from hazardous electrical shock, never open the Contivity 100 unit. There

are no user-serviceable components inside.

Connecting a Contivity unit to the network

Important safety information To avoid contact with electrical current:

• Never install electrical wiring during an electrical storm

• Never install telephone jacks in wet locations unless that jack is specifically designed for wet locations

• Use caution when installing or modifying telephone lines

• Use a screwdriver and other tools with insulated handles

• You and those around you should wear safety glass e s or goggles

• Do not place telephone wiring or connections in any conduit, outlet or junction box containing electri cal wiring

Warning: Do not work on your telephone wiring if you wear a pacemaker. Telephone lines carry electrical current. Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities.

Extreme caution must be used to avoid electrical shock from such facilities. You must avoid contact with all such facilities.

• T elephone wirin g must be at least 6 feet fro m bare power wiring or li ghtning ro ds and associated wires, and at least 6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts.

• Before working with e xi sting in side wir i ng , ch eck a ll e le ctric al ou tle ts fo r a squ a re tele ph on e dial l igh t transformer and unplug it from the electrical outlet. Failur e to unplug all telephone tr ansformers can cause electrical shock.

• Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, swimming pool, or similar hazardous location.

• Protectors and groundi ng wire placed by the service provider must not be connect ed to, removed, or modified by the customer.

Specific information related to different types of communication connections

Connecting a Contivity unit containing an analog modem

It is not necessary to notify the telephone company be fo re installi ng the mod em. Howeve r, the telephone company may request the telephone number(s) to which the unit is connected and the related FCC informa tio n inclu din g the FCC Part 68 registration number and the ringer equivalence number.

Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital (PBX), party, or coin telephone line. If the modem is malfunctioning, it may affect th e telephone line s. In this case, disconnect the modem until the source of the difficulty is traced.

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Connecting a Contivity unit containing an ISDN card with NT1

When connecting this version of the product to the network, avoid contact with the Telecommunications lead wire. Telephone wiring can carry dangerous voltage from electrical faults or lightning.

This version of the product is equip ped with one sta ndard 8- pin mod ular jack, lab eled ISDN, for c onnection to the ISDN network.and one standard 6-pin modu la r jack, labeled PHONE, for connection to an analog telephone device. If you need to add wiring to your facility, refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring and Powering Guidelines (Residence and Small Business).

Connecting a Contivity unit containing an ISDN card without NT1

This version of the product is equipped with one standard 8-pin modular jack, labeled ISDN, for connection to the NT1 and one standard 6-pin modular jack, labeled PHONE, for connection to an analog telephone device.

The ISDN card without NT1 is not inte nd e d for dire ct co n nec tio n to the pu blic switched network or other ex p osed p la nt networks. Always connect the product to such networks through a certified (by the local, regional or national safety agency and telecommunication s authority), isolating ty pe network t erminating devic e (CSU , LIU, DSU, NT1, NCTE, or the like) that provides over-voltage protection.

NT1

Contivity

Branch Access

ISDN Device

9611EB

At the product interface point, the int e rface cable must be wired “straight-through” (pin 1 at one end conn ected to pin 1 at the other end, pin 2 to pi n 2, etc .) , a nd mu st have at le as t the midd le 4 pin s (pins 2, 3, 4, and 5) connected. The cables included in your package are wired in t hi s fashion.

Your NT1 must be properly connected to your ISDN service; check with your service provider. If you need to add wiring to your facility , refer to the Natio nal ISDN Users Foru m document NIUF 43 3-94 ISDN Wiring and Powering Guidelines (Residence and Small B usi ness).

Avis: L'étiquette d'Industrí Canada iden tifie le maté rie l hom o logué . Cett e étiq u ett e certifie q ue le mat ériel es t con fo rme à certaines normes d e prot ection, d'exp loitat ion et de sécu rité des réseau x de télé commun icatio ns. Toute fois, le M inist ére n'assure pas que le matériel fonctionnera a la satisfaction de l'utilisateur.

Avant d'installer ce matériel, l'utilisateur doit assurer qu'il soit permis de le raccorder aux installations de l'entreprise locale de télécommunicatio ns. Le matérie l do it égal eme nt être inst allé en suiva n t une métho d e de raccord eme nt acceptée. Dans certaíns cas, les fils intérieurs de l'entreprise utilisés pour un service individuel á ligne unique peuvent être prolongés au moyen d'un dispositif de raccordement homologué (cordon rallonge téléphonique interne). L'abonné ne doit pas oublier qu'il est possib le que la confo rmité a ux co nditio ns éno ncées ci -dessus n' empechent p as la d égradati on du service dans cer taines situations. Acluellement, les entreprises de télécommunication ne permettent pas que l'on raccorde leur matériel à des jacks d'abonn é, sauf dans les cas précis prévus pas les tarrifs particul i ers de ces entreprises.

Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé désigné par le fournisseur. La compagnie de télécommunications peut demander á l'tilisateur de débrancher un appareil à la suite de réparations ou de modifications ef fe ct uée s par l'utilisateur, ou à cause de mauva is fonctio nn e men t.

Pour sa propre protection, l 'utilisateur doit assure r que tous l es fils de m ise à la terre d e la sourc e d' énerg ie élect rique, des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précautions est particuliérement importante dans les régions rurales.

Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours aux services d'un électricien.

Setting Up the Contivity 100 Unit

L'indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée à un circuit téléphonique bouclé utilisé par ce dispositif. La termination du circuít bouclé peut être constítuée de n'importe quelle combinaison de dispositifs, pourvu que la somme des indices de charge de l'ensemble des dispositifs ne dépasse pas 100.

L'indice de charge se trouve sur le modem.

Nortel Networks Inc. software license agreement

NOTICE: Please carefully read this license agreement before copying or using the accompanying software or installing the hardware unit with pre-enabled software (each of which is referred to as “Software” in this Agreement). BY COPYING OR USING THE SOFTWARE, YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. THE TERMS EXPRESSED IN THIS AGREEMENT ARE THE ONLY TERMS UNDER WHICH NORTEL NETWORKS WILL PERMIT YOU TO USE THE SOFTWARE. If you do not accept these terms and conditions, return the product, unused and in the original shipping container, within 30 days of purchase to obtain a credit for the full purchase price.

1. License grant. Nortel Networks Inc. (“Nortel Networks”) grants the end user of the Software (“Licensee”) a personal,

nonexclusive, nontransferable license: a) to use the Software either on a single computer or, if applicable, on a single authorized device identified by host ID, for which it was originally acquired; b) to copy the Software solely for backup purposes in support of authorized use of the Software; and c) to use and copy th e associated user manual solely in support of authorized use of the Software by Licensee. This license applies to the Software only and does not extend to Nortel Networks Agent software or other Nortel Networks software products. Nortel Networks Agent software or other Nortel Networks software products are licensed for use under the terms of the applicable Nortel Networks Inc. Software License Agreement that accompanies such software and upon payment by the end user of the applicable license fees for such software.

2. Restrictions on use; reservation of rights. The Software and user manuals are prot ected under copyright laws.

Nortel Networks and/or its licensors retain all title and ownership in both the Software and user manuals, including any revisions made by Nortel Networks or its licensors. The copyright notice must be reproduced and inclu ded with any copy of any portion of the Software or user manuals. Licensee may not modify, translate, decompile, disassemble, use for any competitive analysis, reverse engineer, distribute, or create derivative works from the Software or user manuals or any copy, in whole or in part. Except as expressly provided in this Agreement, Licensee may not copy or transfer the Software or user manuals, in whole or in part. The Software and user manuals embody Nort el Networks’ and its licensors’ confidential and proprietary intellectual property. Licensee shall not sublicense, assign, or otherwise disclose to any third party the Software, or any information about the operat ion, design, performance, or implementation of the Software and user manuals that is confidential to Nortel Networks and its licensors; however, Licensee may grant permission to its consultants, subcontractors, and agents to use the Software at Licensee’s facility, provided they have agreed to use the Software only in accordance with the terms of this license.

3. Limited warranty. Nortel Networks warrants each item of Software, as del ivered by Nortel Networks and prop erly

installed and operated on Nortel Networks hardware or other equipment it is originally licensed for, to function substantially as described i n i ts accompanying user manual during i ts warranty period, which begins on the date Software is first shipped to Licensee. If any item of Software fails to so function during its warranty period, as the sole remedy Nortel Networks will at its discretion provide a suitable fix, patch, or workaround for the problem that may be included in a future Software release. Nortel Networks further warrants to Licensee that the media on which the Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days from the date Software is first shipped to Licensee. Nortel Networks will replace defective media at no charge if it is returned to Nortel Netwo rks du ring the warranty perio d alon g with p roof of the da te of shi pment. This warr anty do es no t apply if the media has been damaged as a result of accident, misuse, or abuse. The Licensee assumes all responsibility for selection of the Software to achieve Licensee’s intended results and for the installation, use, and results obtained from the Software. Nortel Networks does not warrant a) that the functions contained in the software will meet the Licensee’s requirements, b) that the Software will operate in the hardware or software combinations that the Licensee may select, c) that the operatio n of the Software will be un int err up te d or error free, or d) that all defects in the operation of the Software will be corrected. Nortel Networks is not obligated to remedy any Software defect that cannot be

313369-A

reproduced with the latest Software release. These warranties do not apply to the Software if it has been (i) altered,

except by Nortel Networks or in acco rdance with its instructio ns; (ii) use d in conjun ction with anothe r vendo r’s product, resulting in the defect; or (iii) damaged by improper environment, abuse, misuse, accident, or negligence. THE FOREGOING WARRANTIES AND LIMITATIONS ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANT ABILIT Y OR FITNESS FOR A PARTICULAR PURPOSE. Licensee is responsible for the security of its own data and information a nd for maintaini ng adeq uate pro cedures apart from the Software to re cons truct lost or altered files, data, or programs.

4. Limitation of liability. IN NO EVENT WILL NORTEL NETWORKS OR ITS LICENSORS BE LIABLE FOR

ANY COST OF SUBSTITUTE PROCUREMENT; SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES RESULTING FROM INACCURATE OR LOST DATA OR LOSS OF USE OR PROFITS ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE SOFTW ARE, EVEN IF NORTEL NETWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF NORTEL NETWORKS RELATING TO THE SOFTWARE OR THIS AGREEMENT EXCEED THE PRICE PAID TO NORTEL NETWORKS FOR THE SOFTWARE LICENSE.

5. Government licensees. This provision applies to all So ftware an d do cumenta tion ac quired direc tly or i ndirect ly by or

on behalf of the United States Government. The Software and documentation are commercial products, licensed on the open market at market prices, and were developed entirely at private expense and without the use of any U.S. Government funds. The license to the U.S. Government is granted only with restricted rights, and use, duplication, or disclosure by the U.S. Government is subject to the restrictions set forth in subparagraph (c)(1) of the Commercial Computer Software––Restricted Rights clause of FAR 52.227-19 and the limitations set out in this license for civilian agencies, and subparagraph (c)(1)(ii) of the Rights in Tec hn ical Data and Computer Software clau se of DFARS

252.227-7013, for agencies of t he Department of Defense or their successors, whichever is applicable.

6. Use of software in the European Community. This provision applies to all Software acquired for use within the

European Community. If Licensee uses the Software within a country in the European Community, the Software Directive enacted by the Council of Europ ean Communit ies Directive dated 14 May , 19 91, will apply to th e examinati on of the Software to facilitate interoperability. Licensee agrees to notify Nortel Networks of any such intended examination of the Soft war e and may procure support and assistance from Nortel Networks.

7. Term and termination. This license is effective until terminated; however, all of the restrictions with respect to

Nortel Networks’ copyright in the Software and user manuals will cease being effective at the date of expiration of the Nortel Networks copyright; those re strictions relatin g to use and disclosure o f Nortel Networks’ co nfidential information shall continue in effect. Licensee may terminate this license at any time. The license will automatically terminate if Licensee fails to comply with any of the terms and conditions of the license. Upon termination for any reason, Licensee will immediately destroy or return to Nort el Networks the Software, u ser manuals, and all copies. Nort el Networks is not liable to Licensee for damages in any form solely by reason of the termination of this license.

8. Export and re-export. Licensee agrees not to export, directly or indirectly, the Software or related technical data o r

information without first obtaining any required export licenses or other governmental approvals. Without limiting the foregoing, Licensee, on behalf of itself a nd its subsidiaries and af filiates, agree s that it will not, without first ob taining all export licenses and approvals required by the U.S. Government : (i) export, re-export, transfer, or divert any such Software or technical data, or any direct product thereof, to any country to which such exports or re-exports are restricted or embargo ed u nder Unite d S ta tes expo rt c ontr ol la ws an d re gula tions, o r to a ny na tion al or re side nt of suc h res tri ct ed or embargoed coun tries; or (ii) provide the Software or related tech nic a l da ta or in form a tio n to any m ilit ary en d user or for any military end use, including the design, development, or production of any chemical, nuclear, or biological weapons.

9. General. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent

jurisdiction, the remainder of the prov isions of this Agree ment shall remain in full force and ef fect. Th is Agreement will be governed by the laws of the state of California.

Should you have any questions concerning this Agreement, contact Nortel Networks Inc., 2375 N. Glenville Dr., Richardson, TX 75082.

LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. LICENSEE FURTHER AGREES THAT THIS

Setting Up the Contivity 100 Unit

AGREEMENT IS THE ENTIRE AND EXCLUSIVE AGREEMENT BETWEEN NORTEL NETWORKS AND LICENSEE, WHICH SUPERSEDES ALL PRIOR ORAL AND WRITTEN AGREEMENTS AND COMMUNICATIONS BETWEEN THE PARTIES PERTAINING TO THE SUBJECT MATTER OF THIS AGREEMENT. NO DIFFERENT OR ADDITIONAL TERMS WILL BE ENFORCEABLE AGAINST NORTEL NETWORKS UNLESS NORTEL NETWORKS GIVES ITS EXPRESS WRITTEN CONSENT, INCLUDING AN EXPRESS WAIVER OF THE TERMS OF THIS AGREEMENT.

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Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contivity 100 package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Available options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Requirements and compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 2

Contivity 100 unit hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Getting to know your Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting the power voltage selector switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Contivity 100 unit hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Mounting your Contivity 100 unit on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Attaching the brackets to the Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . .39

Mounting the Contivity 100 unit on a wood wall . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Preparing a wood wall for mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Mounting the Contivity 100 unit on a wood wall . . . . . . . . . . . . . . . . . . . . . . . 42

Mounting the Contivity 100 unit on a drywall or cement wall . . . . . . . . . . . . . . . . . 43

Preparing a drywall or a cement wall for mounting . . . . . . . . . . . . . . . . . . . . . 44

Mounting the Contivity 100 unit on a drywall or cement wall . . . . . . . . . . . . .44

Setting Up the Contivity 100 Unit

12 Contents

Chapter 3

Seven-port autosensing Ethernet switch specifications. . . . . . . . . . . . . . 47

Contivity unit 10/100 Ethernet switch overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Ethernet switch features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

RJ-45 10BASE-T/100BASE-TX Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . .48

MDI/MDI-X autosensing capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 4

Configuration switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuration switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Switch settings for normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Switch settings for the AUX port speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Switch settings for special configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Resetting your Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 5

LEDs: support and diagnostic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 57

313369-A

Interpreting Contivity 100 unit LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

LEDs 1 through 8 and Power LED at power-up sequence . . . . . . . . . . . . . . . . . .58

LEDs 1 through 8 and the Power LED during operation . . . . . . . . . . . . . . . . . . . . 59

Using the seven-port autosensing Ethernet switch LEDs for troubleshooting . . . . 60

Chapter 6

Out-of-band management support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring the Contivity 100 unit through a direct connection . . . . . . . . . . . . . . . . . . 62

Connecting the Contivity 100 unit directly to a terminal . . . . . . . . . . . . . . . . . . . . .62

Configuring terminal emulation software for a direct connection . . . . . . . . . . . . . .63

Configuring the Contivity 100 unit through a dial-up connection . . . . . . . . . . . . . . . . . 66

Connecting a modem to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Configuring modem connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Connecting a modem to the Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Connecting to a Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Contents 13

Appendix A

Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Appendix B

Adapter cable pinout diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Remote access adapter cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Null modem adapter (PC-to-PC) cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Modem adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting Up the Contivity 100 Unit

14 Contents

313369-A

Figures

Figure 1 Front panel of the Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Figure 2 Rear panel of the Contivity 100 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Figure 3 Components for mounting the Contivity 100 unit on a wall . . . . . . . . . . . . 39

Figure 4 Removing screws from the cover of the Contivity 100 unit . . . . . . . . . . . .40

Figure 5 Attaching the mounting bracket to the Contivity 100 unit . . . . . . . . . . . . . 41

Figure 6 Mounting the Contivity 100 unit on the wall . . . . . . . . . . . . . . . . . . . . . . . 43

Figure 7 Configuration switches on the rear panel of the unit . . . . . . . . . . . . . . . .51

Figure 8 Contivity 100 unit LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Figure 9 HyperTerminal Connection Description dialog box . . . . . . . . . . . . . . . . . .64

Figure 10 HyperTerminal Connect To dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 11 HyperTerminal COM1 Properties dialog box . . . . . . . . . . . . . . . . . . . . . . 65

Figure 12 Command prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Figure 13 HyperTerminal Connection Description dialog box . . . . . . . . . . . . . . . . . . 67

Figure 14 HyperTerminal Connect To dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Figure 15 HyperTerminal COM1 Properties dialog box . . . . . . . . . . . . . . . . . . . . . .69

Figure 16 Null modem adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . .74

Figure 17 Modem adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Setting Up the Contivity 100 Unit

16 Figures

313369-A

Tables

Table 1 Ethernet interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 2 Communications interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 3 International power cord specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table 4 Voltage selector switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Table 5 Switch settings for normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Table 6 Switch settings for setting the AUX port speed to 9600 baud . . . . . . . . .52

Table 7 Switch settings for resetting the passwords . . . . . . . . . . . . . . . . . . . . . . . 53

Table 8 Switch settings for resetting the passwords and user-defined

Table 9 Switch settings to disable switch settings for resetting the

Table 10 Switch settings for resetting factory default conditions . . . . . . . . . . . . . . .54

Table 11 LED status and appearance during operation . . . . . . . . . . . . . . . . . . . . .59

Table 12 Ethernet switch port status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

passwords and user-defined configurations . . . . . . . . . . . . . . . . . . . . . . . 54

Setting Up the Contivity 100 Unit

18 Figures

313369-A

Preface

This manual describes the Contivity* 100 unit and what you do to install the Contivity 100 unit hardware.

Before you begin

Warning:

open the Contivity 100 unit. There are no user-serviceable components inside.

Before using this manual, you need to do two things. First, write down the model number and serial number of your Contivity 100 unit. You will need this information if you call Nortel Networks* Technical Support. Model and serial numbers are located on the rear panel of your unit.

Model # ____________________________________________________

Example: DM1401E67

Serial # ____________________________________________________

Example: I500E07BF224BB

Second, you must obtain Internet access from an Internet service provider (ISP). For details, refer to I nst al li ng the Conti vit y Branch Access Management Software Version 7.20.

Note: Do not apply power to the unit until you have completed the installation ste ps in Chapter 2, “Contivity 100 unit hardware inst alla tion,”

on page 35.

To avoid bodily injury from hazardous electrical shock, never

Setting Up the Contivity 100 Unit

20 Preface

Acronyms

The following acronyms are used in this manual:

AC Alternating Current CEE Certification of Electrical Equipment CENELEC European Committee for Electrotechnical Standardization CLI Command Line Interface CSA Canadian Standards Associates CSU Channel Service Unit cUL Underwriter Laboratories testing to Canadian standards dBA Decibels Audible DIP Dual Inline Pins DMZ Demilitarized Zon e DSU Data Service Unit FDX Full Duplex HAR Harmonized HD Harmonized Document HDX Half Duplex IEC International Electrotechnical Commission ISDN Integrated Services Digital Network ISP Internet Service Provider Kb/s Kilobits Per Second LAN Local Area Network LED Ligh t-Emitti ng Di od e LIU Line Is olation Un it MB Megabyte Mb/s Megabits Per Second MDI Medium Dependent Interface MDI-X Medium Dependent Interface - Crossover MP Multilink Pr otocol NCTE Network Channel Terminating Equipment NEMA National Electrical Manufacturers Association

313369-A

Preface 21

NIC Network Interface Card NIUF National ISDN Users Forum NOM Norma Oficial Mexicana NT1 Network Termination Type 1 PC Personal Computer POTS Plain Old Telephone Service PPP Point-to-Point Protocol PPPoE Point-to-Point Protocol over Ethernet STP Shielded Twisted-Pair TUV Technischer Üeberwachungs Verein

UL Underwriter Laboratories URL Uniform Resource Locator UTP Unshielded Twisted Pair VAC Voltage Alternating Current WAN Wide Area Ne twork

Related publications

For more infor mat ion ab out us ing Conti vity Bran ch Acce ss, refe r to t he fol low ing publications:

• Important N otice for the Contivity Br anch Access Version 7.20

(part number 313368-A) Provides instructions for viewing documentation and installing the Contivity

Branch Access management software and third-party applications (Adobe* Acrobat Reader*, Netscape Communicat or*, and Ani Ta Te rminal Emulat or*).

• Installing the Contivity Branch Access Management Software Version 7.20 (part number 313367-A)

Provides instructions for installing the Contivity Branch Access management software.

Setting Up the Contivity 100 Unit

22 Preface

• Using the Contivity Branch Access Management Software Version 7.20 (part number 313371-A)

Provides an introduction to Contivity Branch Access, instructions for administering the product, and procedures for using software features.

• Reference for the Contivity Branch Access Command Line Interface Version

7.20 (part number 313372-A) Provides instructions and CLI commands for remotely accessing the

Contivity unit and for administering the unit using out-of-band management.

• Contivity Branch Access Software and Documentation Version 7.20 CD (part number 313374-A)

Provides manuals for using and installing the Contivity Branch Access management software and third-party applications. The CD contains the following documents:

— Installing the Contivity Branch Access Management Software Version

7.20

— Setting Up the Contivity 100 Unit — Setting Up the Contivity 400 Unit — Using the Contivity Branch Access Management Software Version 7.20 — Reference for the Contivity Branch Access Command Line Interface

Version 7.20

313369-A

You can print selected technical manuals and release notes free, directly from the Internet. Go to the www.nortelnetworks.com/documentation URL. Find the product for which you n eed documentation. Then locat e the specific categor y an d model or version for your hardware or software product. Use Adobe Acrobat Reader to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to Adobe Systems at the

www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.

You can purchase selected documentation sets, CDs, and technical publications through the Internet at the www1.fatbrain.com/documentation/nortel URL.

How to get help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, cont act one of the fol lowing Nortel Networks Technical Solutions Centers:

Technical Solutions Center Telephone

Europe, Middle East, and Africa (33) (4) 92-966-968 North America (800) 4NORTEL or (800) 466-7835 Asia Pacific (61) (2) 9927-8800 China (800) 810-5000

An Express Routing Code (ERC) i s av ail ab le f or many Nor te l Ne twor ks products and services. When you use an ERC, your call is routed to a technical support person who specialize s in suppor ting tha t product or service. To locate an ERC for your product or service, go to the www.nortelnetworks.com/servsup URL. Click the Tools menu item and then click Express Routing Codes under the Other heading.

Preface 23

Setting Up the Contivity 100 Unit

24 Preface

313369-A

Chapter 1 Introduction

This chapter introduces your Contivity 100 unit and describes package contents, available options for your unit, and any requirements and compatibility issues.

Caution:

selector switch setting matches your power voltage. For details, refer to

“Setting the power voltage selector switch” on page 34.

Warning:

open the Contivity 100 unit. There are no user-serviceable components inside.

Before you install your unit, make sure that the power voltage

To avoid bodily injury from hazardous electrical shock, never

Contivity 100 package

The Contivity 100 package contains:

• Contivity 100 unit

• Important N otice for the Contivity Br anch Access Version 7.20 (part number 313368-A)

• Installing the Contivity Branch Access Management Software Version 7.20

(part number 313367-A)

• Contivity Branch Access Software and Documentation Version 7.20 CD (part number 313374-A)

For contents, see “Related publications” on page 21.

• Depending on the type of connection you ordered, your Contivity 100 package contains one or more of the following connector cables:

— RJ-11 cable (phone cord) for a dial-up connection — ISDN cable for an Integrated Service Digital Network (ISDN) connection

Setting Up the Contivity 100 Unit

26 Chapter 1 Introduction

— RJ-45 straight-through cable (gray) for a 10BASE-T or 100BASE-T

Ethernet* connection

— RJ-45 crossover cable (red) for a 10BASE-T or 100BASE-T Ethernet

connection

Available options

The Contivity 100 unit is shipped with a seven-port autosensing, autonegotiating 10/100 Ethernet switch on the front of the unit, a full-duplex/half-duplex autonegotiating 10/100 megabits per second (Mb/s) Ethernet connection on the rear of the unit, and one of the following:

• A third Ethernet connection

• Internal single- or dual-analog modem

• Internal ISDN 128K card (with or without NT1) with a Plain Old Telephone Service (POTS) connection

Requirements and compatibility

Your Contivity 100 unit supports the following Internet connection types:

• Dial-up Point-to-Point Protocol (PPP) connection with optional Multilink Protocol (MP) at up to two times V.90

• ISDN connection using synchronous PPP and optional Multilink Protocol (MP) at up to 128 kilobits per second (Kb/s)

• Point-to-Point Protocol over Ethernet (PPPoE) connection using an external Ethernet device to connect to an access concentrator

Note: The speed of dial-up connections can vary internationally. Consult your local distributor for specifications.

313369-A

Chapter 2 Contivity 100 unit hardware installation

This chapter helps you get to know your Contivity 100 unit, and provides instructions for conn ecting your unit to your LAN and WAN accordi ng to the type of connection you are using, and for mounting your unit on a wall.

Before you install your Contivity 100 unit hardware, make sure that you are familiar with the physical and environmental specifications of the unit. For more information, refer to Appendix A, “Technical specifications,” on page 71.

Caution:

selector switch setting matches your power voltage. For more information, see “Setting the power voltage selector switch” on page 34.

Warning:

open the Contivity 100 unit. There are no user-serviceable components inside.

Before you install your unit, make sure that the power voltage

To avoid bodily injury from hazardous electrical shock, never

Getting to know your Contivity 100 unit

The front panel of your Contivity 100 unit has the following indicators and connections:

• Nine LEDs (labeled 1–8 and Power) indicate various active or error conditions for your unit. For details, refer to Chapter 5, “LEDs: support and

diagnostic functions,” on page 57.

Setting Up the Contivity 100 Unit

28 Chapter 2 Contivity 100 unit hardware instal la tio n

• A seven-port autosensing, autonegotiating Ethernet switch provides a means for connecting to your net work and enabl es you to elim inate an ex tra Ethern et switch or hub on your LAN. Each por t adapts to th e correct network speed (1 0 Mb/s or 100 Mb/s), the duplex mode of the connected device, and the correct MDI status of the cable. For d etails, refer to Chapter 3, “Seven-port

autosensing Ethernet switch specifications,” on page 47.

• Seven 10/100 Link/Activity LEDs (labeled S1–S7) display port status for the Ethernet switch. For details, refer to Chapter 5, “LEDs: support and

diagnostic functions,” on page 57.

• Seven FDX LEDs (labeled S1–S7) display port mode status for the Ethernet switch. For details, refer to Chapter 5, “LEDs: support and diagnostic

functions,” on page 57.

Figure 1 illustrates the front panel of the unit.

Figure 1

Front panel of the Contivity 100 unit

12345678

Power

10/100 Link/Activity

HDX/FDX

S2 S3 S4 S5 S6 S7

S1 S2 S3 S4 S5 S6 S7

Contivity

100

9861EB

The rear panel of the unit contains the following switches and connectors:

• A communications int erface (one or two phone jac ks, an ISDN jack, or a third Ethernet connection) for connecting to your telephone service company (telco), external Ethernet connection, or ISP

• Second full-duple x/half- duplex aut onegotiat ing Ether net connect ion (Eth2 ) to connect to a router or bridge to support a Demilitarized Zone (DMZ), or to add another network segment

• AUX port to directly connect a PC or modem for out-of-band management (see Chapter 6, “Out-of-band management support,” on page 61)

• Configuration switch es (se e Chapter 4, “Configuration switch settings,” on

page 51)

• Power voltage selector switch (115 or 230 VAC)

• Power supply connector and power switch

313369-A

Chapter 2 Contivity 100 unit hardware installation 29

Figure 2 illustrates the rear panel of the unit.

Figure 2

Eth2 connection

(to router

or bridge)

Rear panel of the Contivity 100 unit

Ethernet device)

Link Act

Ethernet

10/100

or modem)

Note:

(Eth3) replaces the phone jack or ISDN jack at the top of the unit.

Warning:

danger of explosion if the battery is replaced incorrectly. The battery should be replaced only by factory authorized personnel.

Option card

(to telco or

Aux Configure

Configuration

AUX port

(to PC

switches

Power switch

115 / 230 V ~

50 / 60 Hz , 4A / 2A

Power supply

connector

Power voltage

selector switch

Fan

If you have a triple-Ethernet unit, the third Ethernet connection

Y our Contivity 100 u nit contains a lithium batte ry . Th ere is a

230VAC

115VAC

9859EC

Interfaces

Each unit has an autosensing, autonegotiating seven-port 10/100 Ethernet switch, a full-duplex/half-duplex autonegotiating Ethernet LAN interface, and one of several communications interface cards.

Note: The interf ace card( s) in your uni t may no t look exa ctly like t hose depicted in the illustrations.

Setting Up the Contivity 100 Unit

30 Chapter 2 Contivity 100 unit hardware instal la tio n

Table 1 describes the Ethernet interfaces available for your Contivity 100 unit.

Table 1

Ethernet interfaces

Interface name Interface card Type

Eth1 Seven-port Ethernet switch on

the front of the unit. Use Eth1 as your LAN connection.

More information is availabl e in

9865EB

Chapter 3, “Seven-port autosensing Ethernet swit ch specifications,” on page 47.

Eth2 Standard Ethernet interface on

Link Act

the back of the unit. Use Eth2 as your DMZ connection.

Ethernet

10/100

Aux

Configuration

9935EC

Eth3 Optional Ethernet interface

card. Use Eth3 as your WAN

ALM

100

connection.

9855EB

Table 2 describes the communications inter face cards avail able for y our Cont ivit y

100 unit.

Table 2

Communications interface cards

Interface name Interface card Type

Analog Analog modem interface card

LinePhone

with one RJ-11 connector for the phone (outgoing to mo dem) and one RJ-1 1 c onnector for the

9858EB

telco (incoming from wall jack).

Dual Analog Analog modem interface card

with two RJ-11 connectors for

Line

Phone

Line

Phone

phones (outgoing to modem) and two RJ-11 connectors for

9857EC

telcos (incoming from wall jack).

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Chapter 2 Contivity 100 unit hardware installation 31

Table 2

Communications interface cards (continued)

Interface name Interface card Type

ISDN U ISDN U interface card

(integrated NT1) with one

ISDN

B1B2LK

Phone

POTS connector and one RJ-4 5 connector .

9856ED

ISDN S/T ISDN interface card (no

ISDN

1 2

B1B2LK

Phone

10047EC

integrated NT1) with one POTS connector and one RJ-45 connector.

Setting Up the Contivity 100 Unit

32 Chapter 2 Contivity 100 unit hardware instal la tio n

Power cords

The AC power receptacle accepts the AC power cord (supplied). For installation outside of North America, make sure th at you have the proper power cord for your region. Any cord used must have a CEE-22 standard V female connector on one end and must meet the IEC 320-030 specifications.

Table 3 lists specifications for international power cords.

Table 3

Country/Plug description Specifications Typical plug

Australia:

• AS3112-1981 Male plug

Continental Europ e:

• CEE7 standard VII male plug

• Harmonized cord (HAR

US/Canada/Japan:

• NEMA5-15P male plug

• UL recognized (UL stam ped

• CSA certified (CSA label

United Kingdom:

• BS1363 male plug with fuse

• Harmonized cord (HAR

International power cord specifications

240 VAC 50 Hz Single phase

220 or 230 VAC 50 Hz

Single phase marking on the outside of the cord jacket to comply with the CENELEC Harmonized Document HD-21)

100 or 120 VAC

50–60 Hz

Single phase on cord jacket)

secured to the cord)

240 VAC

50 Hz

Single phase marking on the outside of the cord jacket to comply with the CENELEC Harmonized Document HD-21)

230FA

228FA

227FA

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229FA

Chapter 2 Contivity 100 unit hardware installation 33

Caution: Please read immediately.

Inspect this power cord and de termine if it provides the proper plug an d is appropriately certified for use with your electrical system. Immediately

discard this cord if it is inappropriate for your country’s electrical system and obtain the prope r c ord as requi red by your n ationa l ele ctri cal c odes or ordinances.

Refer to this product’s technical documentation for detailed installation procedures to be followed by qualified service personnel.

Achtung: Bitte sofort lesen.

Sehen Sie nach, ob dieses Netzkabel über den richtigen Stecker verfügt und für die Verwendung in Ihrem Stromversogungsnetz zertifiziert ist. Falls dieses Kabel nicht für das Stromversorgungsnetz in Ihrem Land geeignet ist, darf es nicht verwende t werden. Be sorg en Sie sich ein Kabel, das die Vorschriften der Zulassungsbehörden in Ihrem Land erfüllt.

Die technische Dokumentation dieses Produkts enthält ausführliche Installationsanweisungen, die nur von qualifiziertem Kundendienstpersonal ausgeführt werden dürfen.

Attention: Lisez ceci immédiatement.

Examinez ce cordon d'alimentation pour déterminer s'il dispose de la fiche appropriée et s'il est bien agré é pour uti lisat ion sur votr e insta llat ion électrique. Débarrassez-vous en immédiatement s'il ne convient pas à l'utilisation sur le secteur électrique en usage dans votre pays et procurez-vous un cordon conforme à la réglementation nationale en vigueur.

Reportez-vous à la documentation technique de ce produit pour obtenir des instructions d étail lées d'ins tall ation , destin ées à un te chnici en qual ifi é.

Attenzione: Leggere attentamente.

Controllare questo cav o di ali mentazi one, ver ific arne il col lega mento con la presa appropriata nonché la certificazione per l'uso nell'impianto elettrico posseduto. Non utili zzare assolut amente in caso tale cavo non sia adatto al sis tema elet trico d el paese in c ui viene utiliz zato e richiede rne un altro certificato dall'ente nazionale di fornitu ra elettrica .

Per le procedure di installazione che devono essere seguite dal personale di servizio, consultare questa documentazione tecnica del prodotto.

Setting Up the Contivity 100 Unit

34 Chapter 2 Contivity 100 unit hardware instal la tio n

Precaución: Sírvase leer inmediatamente.

Inspeccione este cable de alimentación eléctrica y determine si viene con el enchufe apropiado y está debidamente certificado para el uso con su sistema elé ctrico. Si no cumple con los reglamentos del sistema eléctric o de su país, despójese de este cable de alimentación inmediatamente y obtenga el cable requerido, según las ordenanzas y códigos eléctricos nacionales.

Refiérase a la documentación técnica de este producto para recibir información detallada sobre los pro cedimie ntos que el perso nal calific ado de reparaciones deberá seguir.

313369-A

Setting the power voltage selector switch

The voltage of the Cont ivit y 100 uni t must matc h the v oltag e of t he p ower sou rce. If you set the switch to 110 and the voltage that the unit is connecting to is 200 VAC or above, you must return the unit for repai r. If you set the switch to 230 and the voltage that the unit is connecting to is 127 VAC or below, the unit may not function properly.

Table 4 shows the voltage selector switch settings for the two voltage ranges.

Table 4

Setting Voltage range

115 For voltages between 100 and 127 VAC 230 For voltages between 200 and 240 VAC

Voltage selector switch settings

Chapter 2 Contivity 100 unit hardware installation 35

To set the voltage selector switch:

Use a small instrument with a fine point, such as the tip of a pen or a straightened paper c lip, to move the swit ch to the proper s etting (se e Figure 2

on page 29).

Contivity 100 unit hardware installation

These steps guide you thro ugh the general process of ins talling your Cont ivity 100 unit hardware.

Install your Contivit y 100 unit in a ventilated area that is dust fr ee and away from heat vents, warm air exhaust from other equipment, and direct sunlight. Avoid proximity to large electric motors or other electromagnetic equipment. Be sure to choose a location near your router and LAN or WAN hubs and close to an electrical outlet.

Caution:

voltage selector switch matches your power voltage (see “Setting the

power voltage select or swi tch” o n page 34) and the configuration switch

settings are set to normal operation (see “Switch settings for normal

operation” on page 52).

Warning:

never open the Contivity 100 unit. There are no user-serviceable components inside.

The communications connection is necessary to provide the link between your unit and your Internet ser vi ce pr ovi der (ISP). To ensure a proper communications connection, make sure that you have ordered the appropriate following services:

• Installation from your telco

• Service from your telco

• Internet access service from your ISP

Before you begin installation, make sure that the power

To avoid bodily injury from hazardous electrical shock,

Setting Up the Contivity 100 Unit

36 Chapter 2 Contivity 100 unit hardware instal la tio n

For more information, refer to Installing the Contivity Branch Access Management Software Version 7.20.

Note:

Do not apply power to the unit until you have completed the

installation steps.

You can mount your Contivity 100 unit on a wall or place it on a flat surface. If you choose to place the unit on a flat surface, be sure to install the unit’s rubber

feet. If the feet are not already installed, stick the adhesive side of the feet on the spaces provided on the bottom of the unit. You must use either the mounting brackets or the feet.

To install your Contivity 100 unit hardware:

Do one of the following:

• If you want to mount your Contivity 100 unit on a wall, you must do so

before you connect it to your LAN. Follow the procedure “Mounting your

Contivity 100 unit on a wall” on page 38 and then return to this procedure

and continue with step2.

• If you do not want to mount your Contivity 100 unit on a wall, place the

unit on any appropriately level surface that can safely support the weight of the unit and attached cables. Make sure that there is adequate space around the unit for ventilation and access to cable connectors. Allow at least 2 inches (5.1cm) on each side for proper ventilation and 5 inches (12.7cm) at the back for power cord clearance and ventilation. Continue with step 2.

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With the tip of a pen, slide the power voltage selector switch to the power voltage setting that matches your power voltage. For more information, see

“Setting the power voltage selector switch” on page 34.

Attach one end of the communications cable (analog modem, ISDN, cable modem, or Ethernet connection to a router or bridge) to the appropriate connector on the rear panel of the unit (Figure 2 on page 29).

• If you are using an ext ernal Ethe rnet devic e, use the Ether net connect or in

the option slot (Eth3) to con nect to the external device. Be sur e to use the proper cable (straight-through or crossover) for this connection.

Note: Use the second Ethernet connection (Eth2) to connect a DMZ or to connect two LANs together.

Chapter 2 Contivity 100 unit hardware installation 37

Attach the other end of the communications cable to the appropriate source (phone jack, ISDN jack, cable modem, or other external device).

Do one of the following:

• To use the Contivity 100 unit as your LAN switch, attach up to seven

workstations to t h e se ven -po rt s wit ch (Et h1) on the front panel o f the u nit .

• To connect the Contivity 100 unit to your LAN, attach one end of the

LAN cable (straight-through or crossover) to one of the ports on the seven-port switch (Eth1) and attach the other end of the cable to your LAN.

Plug the power cord into the rear panel of the unit.

Plug the power cord into an AC wall outlet.

Turn on the unit. When you turn on your Contivity 100 unit, LEDs 1 through 8 and the Power

LED illuminate. LED 2 glows amber when the unit is ready for configurat i on.

Note:

You may have to wait several minutes for LED 2 to glow amber.

If all LEDs glow amber, or none of the LEDs illuminates, check that the power voltage selector switch setting matches your power voltage. For more information, see “Setting the power voltage selector

switch” on page 34.

Configure the unit.

For information about configuring your unit, see Installing the Contivity Branch

Access Management Software Version 7.20.

Setting Up the Contivity 100 Unit

38 Chapter 2 Contivity 100 unit hardware instal la tio n

Mounting your Contivity 100 unit on a wall

You can mount the Contivity 100 unit on any drywall, wood, or cement wall that is at least 0.39 inches (10 mm) thick and is capable of supporting the combined weight of the unit and attached cables (approximately 11 pounds or 5 kg).

A set of brackets, self-tapping (3.5x16) drywall screws, and (3x18) plastic expansion lugs (Figure 3) has been included wit h t he Cont ivi ty 100 unit. You will also need a pencil and a Phillips screwdriver, which are not included with t he unit.

Caution:

the weight of the device, plus the additional weight of the attached network cables and power cords.

Achtung:

Gewicht des Geräts, zuzüglich des Gewichts der angeschlossenen Netzwerk- und Netzstromkabel, standhalten können.

Attention:

supporter le poids du dispositif, ainsi que des câbles réseau et cordons qui y sont rattachés.

Attenzione:

sostenere il peso del dispositivo, oltre a quello dei cavi di rete e di alimentazione collegati.

Precaución:

capaces de sostener el peso del dispositivo más el peso adicio nal de los cables de red y cables de alimentación conectados.

The screws and wall composition must be able to withstand

Schrauben und Wand müssen so beschaffen s ein, daß sie dem

Les vis de fixation et le mur doivent être capables de

Le viti e la struttura a muro devono essere in grado di

Los tornillos y la composición de la pared deben ser

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Chapter 2 Contivity 100 unit hardware installation 39

Figure 3

LEGEND

1 Hole drilled in the wall 3 Wall mounting bracket 2 Plastic expansion lug 4 Self-tapping drywall screw or #6 wood screw

Components for mounting the Contivity 100 unit on a wall

2 3 4

Attaching the brackets to the Contivity 100 unit

Before you begin mounting the uni t on a wal l, you must at tach the brackets to the unit.

To attach the brackets to the Contivity 100 unit:

10095E

Remove the three screws from the c over o n each side of y our un it as shown in

Figure 4.

Setting Up the Contivity 100 Unit

40 Chapter 2 Contivity 100 unit hardware instal la tio n

Figure 4

Removing screws from the cover of the Contivity 100 unit

12345678

Power

10/100 Link/Activity

HDX/FDX

Contivity

100

9873FC

Attach the mounting brackets to your unit with the screws provided in the wall mount kit included with your unit (Figure 5).

Note:

The wall mount kit contains six screws with attached washers and may contain four screws without washers. Use the screws with attached washers to attach the mounting brackets to your unit (three screws on each side). You can discard the four screws without washers.

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Warning:

To avoid bodily injury from hazardous electrical shock, never open the Contivity 100 unit. There are no user-serviceable components inside.

Chapter 2 Contivity 100 unit hardware installation 41

Figure 5

Note:

unit. Only three of the six holes in the mounting bracket are used on each side of the unit.

Attaching the mounting bracket to the Contivity 100 unit

12345678

Power

10/100 Link/Activity

HDX/FDX

Contivity

100

10285FA

Each mounting bracket is designed to work on either side of the

Do one of the following:

• T o mount the unit on a woo d wall, con tinue with “Mounting the Contivity

100 unit on a wood wall” next.

• To mount the unit on a drywall or a cement wall, continue with

“Mounting the Contivity 100 unit on a drywall or cement wall” on page 44.

Setting Up the Contivity 100 Unit

42 Chapter 2 Contivity 100 unit hardware instal la tio n

Mounting the Contivity 100 unit on a wood wall

To mount the Contivity 100 unit on a wood wall, you need a #6 wood screw (not included) that is long enough to penetrate the wood by at least 1/2-inch.

Mounting the unit on a wood wall is a two-part process. You will:

Prepare the wood wall for mounting.

Mount the unit on the wall.

Note:

to the unit. See “Attaching the brackets to the Contivity 100 unit” on

page 39.

Before you mount the unit on a wall, you must attach the brackets

Preparing a wood wall for mounting

To prepare a wood wall for mounting, you will use a pencil to mark where the brackets should be placed on the wall. Marking the wall makes mounting easier because you limit the amount of time necessary to maneuver with the weight of the unit in your hands and you ensure the accuracy of where the holes are placed.

To mark where the brackets should be placed on the wall:

Place your unit with attached brackets against the wall where you want to mount the unit.

Use a pencil to mark where the holes should be placed in the wall for each bracket.

After you mark the wall, you can mount the unit on the wall (next).

Mounting the Contivity 100 unit on a wood wall

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You will attach one bracket at a time to the wall.

To mount the Contivity 100 unit on a prepared wood wall:

1 Align the holes in the attached bracket with the marks on the wall.

Chapter 2 Contivity 100 unit hardware installation 43

Insert each of the four screws through the holes in the bracket and into the wood wall (Figure 6). Use only wood screws.

Figure 6

Mounting the Contivity 100 unit on the wall

Screw in the screws.

12345678

10/100 Link/Activity

HDX/FDX

Power On

Contivity

100

9864FC

Repeat steps 1–3 to attach the other mounting brack et to the wall.

Mounting the Contivity 100 unit on a drywall or cement wall

T o moun t the Cont ivity 100 uni t on a dry wall or cement wal l, you need a dr ill and a 1/4-inch drill bit (not included).

Mounting the unit on a drywall or cement wall, is a two-part process. You will:

1 Prepare a drywall or cement wall for mounting.

Setting Up the Contivity 100 Unit

44 Chapter 2 Contivity 100 unit hardware instal la tio n

Mount the unit on the wall.

Note:

Before you mount the unit on a wall, you must attach the brackets

to the unit. See “Attaching the brackets to the Contivity 100 unit” on

page 39.

Preparing a drywall or a cement wall for mounting

To prepare a drywall or cement wall for mounting, you will use a pencil to mark where the brackets should be placed on the wall. Marking the wall makes mounting easier becaus e you limit the amount of time nec essary to maneuver wit h the weight of the unit in your hands and you ensure the accuracy of where the holes are placed.

To prepare a drywall or a cement wall for mounting:

Place your unit with attached brackets against the wall where you want to mount the unit.

Use a pencil to mark where the holes should be drilled in the wall for each bracket.

Remove your unit from against the wall.

Use a drill and a 1/4-inch (0.63~0.65 mm) drill bit to drill four 1 1/16-inch (27.0 mm) deep holes where you marked the wall for each bracket (eight holes total).

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Insert each of the plastic expansion lugs into the drilled holes.

After you prepare a drywall or a cement wall for mounting, you can mount the unit on the wall (next).

Mounting the Contivity 100 unit on a drywall or cement wall

You will attach one bracket at a time to the wall.

To mount the Contivity 100 unit on a prepared drywall or cement wall:

1 Align the holes in the attached bracket with the expansion lugs in the wall.

Chapter 2 Contivity 100 unit hardware installation 45

Insert each of the four screws through the holes in the bracket and into the expansion lugs (Figure 3 and Figure 6).

Screw in the screws.

Repeat steps 1–3 to attach the other mounting brack et to the wall.

Setting Up the Contivity 100 Unit

46 Chapter 2 Contivity 100 unit hardware instal la tio n

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Chapter 3 Seven-port autosensing Ethernet switch specifications

The chapter lists the key features of the seven-port autosensing 10/100 Ethernet switch and explains the components of the Ethernet switch in detail.

Contivity unit 10/100 Ethernet switch overview

The seven-port 10/100 Ethernet switch on the front of the Contivity 100 unit has seven 10/100 autosensing ports. Each port automatically senses and adapts to the operating environment, regardless of the type of cable (straight-through or crossover) plugged into the port, or whether the device at the other end of the cable is an Ethernet card, such as in a PC, or another hub or Ethernet switch.

The seven-port Ethernet switch is designed to provide flexibility in configuring your network connections. You can use the Ethernet switch to:

• Add hardware to your LAN.

• Network several computers together.

• Connect your Contivity 100 unit without purchasing additional hardware.

• Replace your existing 10BASE-T or 100BASE-T hub to save space.

Setting Up the Contivity 100 Unit

48 Chapter 3 Seven-port autosensing Ethernet switch specifications

Ethernet switch features

The Contivity 100 unit seven-port 10/100 Ethernet switch offers:

• Seven RJ-45 10BASE-T/100BASE-T autosensing Ethernet ports with autonegotiation capabi li ty. The eighth port is used int er nal ly t o connect to the internal Ethernet cont roller.

• Comprehensive 10/100 Link/Activity LEDs indicating link and activity status.

• Full-duplex (FDX) and half-duplex (HDX) mode support with one indicator LED per port.

• MDI (uplink or crossover)/MDI-X (normal or straight-through) autosensing capability.

• Store-and-forward switching architecture.

• 1 MB buffer memory.

When you plug an Ethernet cable into a port, the Ethernet switch:

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• Autosenses the transmission speed (10 Mb/s or 100 Mb/s) of the connected device.

• Autonegotiates with the connected device to operate in full- or half-duplex mode. If the connected device is operating in half-duplex mode only, or does not have the capability to participate in the autonegotiation process, the port defaults to half-duplex mode.

• Autosenses whether the cable is MDI or MDI-X.

RJ-45 10BASE-T/100BASE-TX Ethernet ports

The RJ-45 10BASE-T/100BASE-TX Ethernet ports connect the Ethernet switch to network devices using standard unshielded twisted pair (UTP) cable. The Ethernet switch does not support shielded twisted-pair (STP) cable. Each port adapts to the correct network speed of 10 Mb/s or 100 Mb/s through autonegotiation with the network interface card (NIC), hub, or other Ethernet switch connected to the unit.

Chapter 3 Seven-port autosensing Ethernet switch specifications 49

MDI/MDI-X autosensing capability

When you plug an Ethernet cable into a port, the Ethernet switch autosenses whether the cable is MDI (uplink or crossover) or MDI-X (normal or straight-through). This feature enables you to connect the Contivity 100 unit to another Ethernet connection regardless of whether you are using a straight-through cable or a crossover cable.

LEDs

Note:

Ethernet switch to install or connect a unit to additional devices.

The LEDs on the Contivity 100 unit’s Ethernet switch provide information about the performance and status of the Ethernet switch including link activity, data transmission speed, and duplex mode.

For more information on LEDs, refer to Chapter 5, “LEDs: support and diagnostic

functions,” on page 57.

Observe standard networking guidelines when you use the

Setting Up the Contivity 100 Unit

50 Chapter 3 Seven-port autosensing Ethernet switch specifications

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Chapter 4 Configuration switch settings

This chapter describes the configuration switch settings for your Contivity 100 unit, including those for normal operation, for setting the AUX port connection speed, and for resetting your unit’s passwords and configuration settings.

Configuration switches

Configuration switches enable you to configure your Contivity 100 unit for a particular type of operation. There are eight Configuration switches on the rear panel of your unit (Figure 7). The switches are labeled left to right from 1 to 8.

Figure 7

Off On

Configuration switches on the rear panel of the unit

Configure

1 2 3 4 5 6 7 8

9871EA

The switches have two possible positions: on and off. For the Contivity 100 unit, the off position is up and the on position is down. Use a small instrument with a fine point, such as the tip of a pen or a straightened paper clip, to move the switches to the proper position. Labels on the unit indicate whether a switch is on or off, and the specific switch pattern indicates a specific configuration item.

Setting Up the Contivity 100 Unit

52 Chapter 4 Configuration switch settings

Switch settings for normal operation

Leave all switches off for normal operation, as shown i n Table 5.

Table 5

Switch settings for normal operation

1 2345678

OFF

• •• •••••

Switch settings for the AUX port speed

When you set all switches to off for normal operation, the unit’s AUX port speed is set to 115200 baud. If you want to use out-of-band management to configure your unit, but the connected device or terminal emulation software (for example, AniTa Terminal Emulator) you are using does not support the default AUX port connection speed of 115200 baud, you can use the configuration switches to set the connection speed to 9600 baud. For information on using out-of-band management to configure yo ur unit, refe r to Chapter 6, “Out-of-band management

support.”

Table 6 shows the switch settings for configuring the AUX port co nnection speed

to 9600 baud.

Table 6

OFF ON

Switch settings for setting the AUX port speed to 9600 baud

12345678

• N/A N/A N/A N/A N/A N/A N/A N/A • N/A N/A N/A N/A

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Chapter 4 Configuration switch settings 53

Switch settings for special configurations

During the power-up sequence, your Contivity 100 unit checks the settings of the switches. You can use the switches on your unit to:

• Reset the passwords (Table 7), which is useful if you forget the unit’s password.

• Reset the passwords and other user-defined system configurations (Table 8).

• Disable the switch settings for resetting the passwords and u ser-defined configurations (Table 9).

• Reset the original default factory settings (Table 10).

Table 7 shows the switch settings for resetting your unit’s passwords.

Table 7

Switch settings for resetting the passwords

1 23 45678

OFF

••• • •

•••

Table 8 shows the switch settings for resetting your unit’s passwords as well as

some user-defined configurations.

Table 8

Switch settings for resetting the passwords and user-defined

configurations

12345678

OFF

••• ••

•••

Caution: If you use these switch settings to reset your unit, the following user-defined settings are removed or reset: passwords, hosts, port mappings, and unit configuration.

Setting Up the Contivity 100 Unit

54 Chapter 4 Configuration switch settings

Table 9 shows the switch settings to disable the switch settings for resetting the

passwords and user-defined configurations

Table 9

Switch settings to disable switch settings for resetting the passwords

and user-defined configurations

12345678

OFF

•• ••••

••

Table 10 shows the switch settings for resetting your unit to factory default

conditions.

Table 10

Switch settings for resetting factory default conditions

12345678

OFF

Caution:

••• •••

If you use these switch settings to reset your unit to factory

••

default conditions, the following user-defined settings are removed or reset: passwords, hosts, port mappings, unit configuration, access restrictions, Web site list, cookie control settings, unit registration, and encryption authorization.

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Caution:

If you purchased and installed the 3DES Encryption Module

(part number DM0010001), you need to reinstall it.

Caution:

If you used the switch settings in Table 9 to disable the switch settings for resetting the passwords and user-defined configurations, these settings are re-enabled.

Chapter 4 Configuration switch settings 55

Resetting your Contivity 100 unit

Before you reset your Contivity 100 unit, be sure to back up the configuration so that you can easily restore it. For details, refer to Using the Contivity Branch Access Management Software Version 7.20.

To reset your Contivity 100 unit:

Turn of f your unit.

Record the current switch settings of your unit.

Set the switches to the configuration you want. Refer to “Switch settings for special configurations” on page 53.

Turn on your unit. The LEDs on the front of your unit flash and then glow steadily amber,

including the Power LED, when they completely match the sequence for the selected switch settings.

Note:

effect and for the LEDs to glow amber.

Note:

the switch settings for resetting the passwords and user-defined configurations, and you try to reset the passwords (Table 7) or reset the passwords and user-defined configurations (Table 8), the Power LED glows amber and LEDs 1–8 flash red in the sequence of the selected switch settings.

Turn of f your unit.

6 Reset the switches using the information recorded in step 2.

Refer to Table 5 on page 52 or Table 6 on page 52.

7 Turn on your unit and then do one of the following:

• If you reset the passwords (Table 7) or disabled the switch settings for resetting the passwor ds and user -defined conf igurations (Table 9 ), you are finished with this procedure.

You may have to wait several minutes for the new settings to take

If you have already used the switch settings in Table 9 to disable

Setting Up the Contivity 100 Unit

56 Chapter 4 Configuration switch settings

• If you reset the passwords and user-defined configurations (Table 8) or reset the unit to f actor y defa ult s (Table 10), LED 2 glows amber when the unit is ready for configuration. Continue with step 8.

Note:

Configure your unit.

You may have to wait several minutes for LED 2 to glow amber.

For details, refer to Installing the Contivity Branch Access Management Software Version 7.20.

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Chapter 5 LEDs: support and diagnostic functions

This chapter describes the LEDs on your Contivity 100 unit and how you can use them to interpret activity on your unit.

Interpreting Contivity 100 unit LEDs

The front panel of the Con tivit y 100 uni t has t wo sets o f LEDs, the eig ht LEDs on the left indicate failures and operational status of the unit. The Power LED is always lit when your unit is turned on. The 14 LEDs (at the bottom, center of the unit) display status and settings for the seven-port Ethernet switch.

Figure 8 illustrates the LE Ds on the fro nt of the Contivity 100 unit.

Setting Up the Contivity 100 Unit

Power

10/100 Link/Activity

HDX/FDX

12345678

S1 S2 S3 S4 S5 S6 S7

58 Chapter 5 LEDs: support and diagnostic functions

Figure 8

12345678

Contivity 100 unit LEDs

Contivity

Power

10/100 Link/Activity

HDX/FDX

S1 S2 S3 S4 S5 S6 S7

100

9868EC

LEDs 1 through 8 and Power LED at power-up sequence

If a failure occurs during the power-up sequence, the Power LED glows amber, and one or more of LEDs 1 through 8 glow red. This sequence indicates a hardware problem. Call the Nortel Networks Technical Solutions Center (page 23) for assistance.

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Caution: During nor mal ope ration, the Powe r LED glows green, exc ept when updating the internal flash memory. While updating the flash memory, the Power LED glows amber. This amber LED indicates that it is not safe to turn off the unit without potentially damaging the contents of flash memory.

Chapter 5 LEDs: support and diagnostic functions 59

LEDs 1 through 8 and the Power LED during operation

After the power-up sequence is complete, the LEDs indicate status and activity during operation as shown in Table 11.

Table 11

LED # Color Appearance Meaning

Power Green Solid Unit has electrical power and is turned on. Power Green and

1-8 Amber Solid Power voltage selector switch is set to 230 but

1 Green Blinking Unit is operating norma lly. 2 Green Solid Unit is ready to service clients. 2 Green and

2 Amber Solid Unit is ready to be configured, but cannot

3-8 Green Solid Indicated interface (see Note below) is online. 3-8 Green Flashing Indicated interface (see Note below) is dialing or

3-8 Green and

3-8 Red Solid Indicated interface (see Note below) has failed.

LED status and appearance during operation

Amber

Solid Green and Flashing Amber

Unit is updating flash memory. DO NOT TURN THE UNIT OFF until the Power LED re turns to green.

the power cord is plugged into a 110 voltage plug.

Unit is communicating wit h clients.

service clients (normally occurs before unit has been configured).

attempting connecti on. Traffic is on the in dicated interface.

Note:

The “indicated interface” is the interface associated with the LED’ s number . This infor mation is available in the main dialog box of the Setup program. For more information, refer to Using the Contivity Branch

Access Management Software Version 7.20.

Setting Up the Contivity 100 Unit

60 Chapter 5 LEDs: support and diagnostic functions

Using the seven-port autosensing Ethernet switch LEDs for troubleshooting

The seven-port autosensing Ethernet switch has two LEDs for each port on the Ethernet switch. The top row of th ese LEDs displa ys speed, link , and activity. The bottom row of LEDs displays whether the unit is operating in full- or half-duplex mode.

Use the LED display to help you identify the type of problem with the Ethernet switch and then verify tha t:

• The Ethernet switch is powered on.

• Each cable and port connection has the correct pin assignment and that no connectors are loose.

• The Link/Activity LED glows for each port used.

If the Link LED is not on, do the following:

• Verify that the device connected to the Ethernet switch has a properly functioning power supply.

• Try using a different port on the Ethernet switch to connect the device.

• Try using a different port on the device connected to the Ethernet switch.

Table 12 describes the LEDs that monitor the seven-port Ethernet switch.

Table 12

Label Color Activity Meaning

10/100 Link/Activity Green Solid Port is connected at 100 Mb/s. 10/100 Link/Activity Amber Solid Port is connected at 10 Mb/s. 10/100 Link/Activity Green Blinking 100 Mb/s activity is occurring on the port. 10/100 Link/Activity Amber Blinking 10 Mb/s activity is occurring on the port. FDX Green Solid Port is operating in full-duplex mode. FDX Off Off Port is operating in half-duplex mode.

Ethernet switch port status LEDs

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Chapter 6 Out-of-band management support

This chapter describes how to set up your Contivity 100 unit for out-of-band management. This feature enables you to configure your unit without installing the unit on a network or loading the Contivity Branch Access management software.

After you connect a dumb terminal or a smart terminal (for example, a PC, a Macintosh*, or a UNIX* workstation) and terminal emulation software (for example, AniTa Termin al Emul ator* , HyperTerminal*, or ProComm Plus *) t o the

unit’s AUX port, you can use CLI commands to configure the unit. For details, refer to Reference for the Contivity Branch Access Command Line Interface Version 7.20.

You can use out-of-band management any time, including for initial configuration, troubleshooting, or daily management of the unit. This chapter describes how to use a 32-bi t Windows* operating system and the HyperTerminal terminal emulation software to:

• Connect directly to your unit with a dumb or smart terminal for out-of-band management. For details, refer to “Configuring the Contivity 100 unit through

a direct connecti on, ” next . You must suppl y a n ull modem c able (also ref erred

to as a PC-to-PC file transfer cable) to connect a terminal to your unit.

• Configure an external modem to be used with a dial-up dumb or smart terminal for out-of-band management. For details, refer to “Configuring the

Contivity 100 unit through a dial-up connection” on page 66. You must

supply a DB-9 serial cable to connect a dial-up modem to your unit.

These procedures assume that you have installed and turned on the unit and it is operating properly ( no LEDs a re gl owing red). For mor e inf ormation on ins talling the Contivity 100 unit hardware refer to Chapter 2, “Contivity 100 unit hardware

installation,” on pa ge 27. For more in formation on the re quired con nection ca bles,

refer to Appendix B, “Adapter cable pinout diagrams,” on page 73.

Setting Up the Contivity 100 Unit

62 Chapter 6 Out-of-band managemen t suppo rt

Configuring the Contivity 100 unit through a direct connection

To configure the Contivity 100 unit through a direct connection to a dumb or smart terminal using the out-of-band management feature, you must:

Use the Configurati on switc hes on t he back o f the Co ntivity 100 un it to set the

unit’s AUX port connection speed (115200 baud or 9600 baud) to match the terminal’s connection speed.

Note:

both 115200 baud (default) and 9600 baud. Some dumb terminal devices or terminal emulation software (for example, AniTa Terminal Emulator), do not support the 115200 baud rate. In this case, you must set the unit’s AUX port connection speed to 9600 baud. For details, refer to “Switch

settings for the AUX port speed” on page 52.

Connect the unit to the te rminal.

Use terminal emulation software to configure and establish a connection.

The Contivity 100 unit’s AUX port supports connection speeds of

Connecting the Contivity 100 unit directly to a terminal

This procedure provides instructions for connecting the Contivity 100 unit to a dumb terminal or smart terminal (for example, a PC, a Macintosh, or a UNIX workstation).

Note:

ready for configurat ion. You may have to wait several minutes f or LED 2 to glow amber. If the unit is configured and operating properly, LED 2 glows green.

If the unit is unconfigured, LED 2 glows amber when the unit is

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Chapter 6 Out-of-band management support 63

To connect the Contivity 100 unit to a terminal:

Plug one end of the null modem cable into the AUX port on the rear of the unit.

Plug the other end of the cab le into the serial port on the t erminal.

You can now use the terminal to configure your unit using the command line interface. For details, refer to Reference for the Contivity Branch Access Command Line Interface Version 7.20.

Configuring terminal emulation software for a direct connection

Regardless of the terminal emulation environment you use, you must:

• Set the flow control to hardware (RTS/CTS) in the terminal em ulation software.

• Connect the unit’s AUX port to an available COM port on the terminal.

This procedure provides instructions for configuring the HyperTerminal terminal emulation software on a PC using a connection speed of 115200 baud and the COM1 port.

Caution:

before you proceed. You may have to wait several minutes for LED 2 to glow amber.

To create a HyperTerminal PC connection profile:

1 Start the HyperTerminal software.

The Connection Description dialog box opens (Figure 9).

If you are configuring the unit, wait for LED 2 to glow amber

Setting Up the Contivity 100 Unit

64 Chapter 6 Out-of-band managemen t suppo rt

Figure 9

2 3 4

HyperTerminal Connection Description dialog box

In the Name box, enter a name for the connection. In the Icon area, select an icon for the connection. Click OK. The Connect To dialog box opens (Figure 10).

Figure 10

HyperTerminal Connect To dialog box

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5 From the Connect using list, select t he PC’s COM port that is connected to the

unit (in this example, COM1), and then click OK. The COM1 Properties dialog box opens (Figure 11).

Chapter 6 Out-of-band management support 65

Figure 11

From the Bits per second list, select 115200 to set the connection speed, and

HyperTerminal COM1 Properties dialog box

then click OK.

Note:

The connection speed should match the unit’s AUX port connection speed. If you are using terminal emulation software that does not support 115200 baud, select 9600 baud.

HyperTerminal establishes a connection to the unit. If your unit is password protected, the session begins by requesting a password. Enter the password for the unit and then press [Enter].

If you enter an incorrect password, the message “Incorrect Login” is displayed and you are prompted to enter a correct password. You are given two more chances before the Contivity 100 unit ends the session and disconnects you.

When you successfully log on, the command prompt is displayed (Figure 12) and you can begin using CLI commands to configure the unit. For details, refer to Reference for the Contivity Branch Access Command Line Interface Version 7.20.

Setting Up the Contivity 100 Unit

66 Chapter 6 Out-of-band managemen t suppo rt

Figure 12

Command prompt

Configuring the Contivity 100 unit through a dial-up connection

To configure the Contivity 100 unit through a dial-up connection using the out-of-band management feature, you must:

Use the Configurati on switc hes on t he back o f the Co ntivity 100 un it to set the

unit’s AUX port connection speed to 9600 baud. For details, refer to “Switch

settings for the AUX port speed” on page 52.

Connect the modem to a terminal.

Use terminal emulation software to configure the modem connection settings.

Note:

support 115200 baud, you do not have to change the unit’s AUX port speed to 9600 baud (step 1). You can connect at 115200 baud.

If you know that your modem and terminal emulation software

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Connect the modem to your unit.

Connecting a modem to a PC

For this procedure, you do not need to load the modem drivers on the PC.

Note: You can also connect a dumb terminal to a modem in a similar manner.

To connect a modem to a PC:

1 Connect the modem’s power cord to the modem and the power outlet, as

described in the modem’s installation instructions.

2 Plug one end of the DB9 serial cable into the modem.

Chapter 6 Out-of-band management support 67

Plug the other end of the cable into the serial (COM) port on the PC.

Turn on the modem.

Configuring modem connection settings

To configure modem connection settings, you must set the modem to answer on the first ring (auto-answer) with the command string: enable you to configure the modem to auto-answer using DIP switch settings.

Refer to your modem’s documentation for instructions.

This procedure provides instructions for configuring modem connection settings using the HyperTerminal terminal emulation software on a PC using a modem speed of 9600 baud and the COM1 port.

To configure modem connection settings using HyperTerminal:

Start the HyperTerminal software.

ats0=1&w. Some modems

The Connection Description dialog box opens (Figure 13).

Figure 13

HyperTerminal Connection Description d ialog box

2 In the Name box, enter a name for the connection. 3 In the Icon area, select an icon for the connection. 4 Click OK.

Setting Up the Contivity 100 Unit

68 Chapter 6 Out-of-band managemen t suppo rt

The Connect To dialog box opens (Figure 14).

Figure 14

From the Connect using li st, selec t the P C’s COM port that is connected to the

HyperTerminal Connect To dialog box

modem (in this example, COM1), and then click OK. The COM1 Properties dialog box opens (Figure 15).

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Chapter 6 Out-of-band management support 69

Figure 15

From the Bits per second list, select 9600 to set the modem speed, and then

HyperTerminal COM1 Properties dialog bo x

click OK.

Note:

The connection speed must match t he uni t’s AUX port connection speed. If you are using a modem and terminal emulation software that supports 115200 baud, select 115200 baud.

HyperTerminal establishes a connection to the modem and the cursor is positioned in the main HyperTerminal dialog box.

Enter:

ats0=1&w

This command instructs the modem to answer on the first ring and saves the

settings to the modem. Some modems respond with “OK” or a similar message when the settings are saved to the modem.

8 Disconnect the modem from the PC.

Setting Up the Contivity 100 Unit

70 Chapter 6 Out-of-band managemen t suppo rt

Connecting a modem to the Contivity 100 unit

Before you connect the modem to the Contivity 100 unit, you must turn off the unit.

Note:

properly configured the modem connection settings. For details, refer

“Configuring modem connection settings” on page 67.

To connect a dial-up modem to the Contivity 100 unit:

Turn of f the unit.

Plug one end of the DB9 serial cable into the AUX port on the rea r of the unit .

Plug the other end of the cab le into the modem.

Plug one end of the telephone cord into the modem and the other end into the wall phone jack.

Turn on the modem.

Turn on the unit.

Note:

may have to wait several minutes for LED 2 to glow amber.

Before you continue with this procedure, be sure that you have

If you are configuring the unit, wai t for LED 2 t o glow amb er. Y ou

Connecting to a Contivity 100 unit

To connect to the Contivity 100 unit:

Dial the telephone number of the modem attached to the unit.

After you establish a conne ction, you can begi n using CLI commands to conf igure the unit. For details, refer to Reference for the Conti vity Br anch Access Command Line Interface Version 7.20.

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Appendix A Technical specifications

This appendix describes the physical and environmental specifications for your Contivity 100 unit.

Physical specifications

The Contivity 100 uni t is 12 i nches wid e by 14. 39 inches deep by 2.6 4 inches high and weighs 8.8 pounds.

Electrical specifications

• Input voltage: 100-127Vac or 200-240Vac

• Input current: 4A or 2A

• Frequency: 50/60 Hz

• Power consumption: 85 watts maximum

• Safety agency approvals: UL cUL Listed, TUV Rheinland Japan, TUV Rheinland Argentina S.A., NOM

Setting Up the Contivity 100 Unit

72 Appendix A Technical specifications

Environmental specifications

The operating and nonoperating environment for the Contivity 100 unit is as follows:

• Operating temperature: 0° to 40° C maximum

• Nonoperating temperature: -25° to 70° C maximum

• Operating humidity: — 8% minimum to 80% maximum — Relative humidity: noncondensing

• Nonoperating humidity — 5% minimum to 80% maximum — Relative humidity: noncondensing

• Operating altitude: 8,000 feet (2,438 meters) maximum

• Nonoperating altitude: 30,000 feet (9,144 meters) maximum

• Acoustic noise: 53dBA at 3 feet

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Appendix B Adapter cable pinout diagrams

This appendix describes the pinout settings for the modem (DB-9 serial) and null modem adapter cables.

Remote access adapter cables

If you want to connect a PC or dial-up modem directly to your Contivi ty 100 unit to configure the unit using CLI commands (out-of-band management), you must provide the connection cable. These are standard cables. You can have a cable made according to the pinout diagrams in this appendix or you can purchase the cable from a computer supply store.

For information on configuring your unit remotely, refer to Reference for the Contivity Branch Access Command Line Interface Version 7.20.

Null modem adapter (PC-to-PC) cable

Figure 16 shows the pinout se ttings for a null modem adapter cable (also referred

to as a PC-to-PC file trans fer c able) . This s erial ca ble must have t wo DB- 9 female connectors.

Use a null modem cable to connect a PC to the unit’s AUXport for out-of-band

management.

Setting Up the Contivity 100 Unit

74 Appendix B Adapter cable pinout diagrams

Figure 16

DB-9 Connector

(Female)

RX RTS CTS

DSR

DCD

DTR

GND

Null modem adapter cable pinout diagram

3 2 7 8 6 1

4 5

Modem adapter cable

Figure 17 shows the pinout settings for a modem adapter cable. This serial cable

must have a DB-9 female connector and a DB-25 male connector.

Use a modem cable to connect a dial-up modem to the unit’s AUX port for

out-of-band management.

DB-9 Connector

(Female)

CTS

RTS

DTR

DCD

DSR

GND

9959EA

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Figure 17

DB-9 Connector

(Female)

1 2 3 4 5 6 7 8 9

DCD

DTR

GND

DCD DSR

CTS

Modem adapter cable pinout diagram

DB-25 Connector

(Male)

8 3 2

7 6 4 5

9958EA

Index

Numbers

3DES Encryption Module 54

acronyms 20 analog modem 26 AniTa Terminal Emulator 61 AUX port

connection speed 52 modem adapter cable 74 null modem cabl e 73 out-of-band management 61

cable

100BASE-T Ethernet connection 26 10BASE-T Ethernet connection 26 crossover 49 DB-9 serial 61 dial-up connection 25 gray 26 ISDN connection 25 MDI 49 MDI-X 49 modem 74 null modem 61, 73 PC-to-PC file transfer 61, 73 pinout diagrams 73 red 26 remote access 73 RJ-11 connecti o n 25 RJ-45 connection 26 straight-through 49

uplink 49

configuration

out-of-band management 61 terminal emulation software 61

Configuration switch settings

AUX port connection speed 52 disabling 54 normal operation 52 position 51 resetting passwords 53 resetting to factory default conditions 54 resetting user-defined configurations 53 special configurations 53

connection

dial-up 26 DMZ 30 ISDN 26 PPPoE 26

customer support 23

DB-9 serial cable 61 Demilitarized Zone (DMZ) 28 DIP switch. See Configuration switch DMZ connection 30, 37 dumb terminal 61

Eth1

Ethernet switch 30, 37 LAN connection 30, 37

Setting Up the Contivity 100 Unit

76 Index

Eth2

built in 28 DMZ connection 30, 37

Eth3 29

external modem connection 37 WAN connection 30

Ethernet connection

100BASE-T 26 10BASE-T 26

Ethernet switch

features 48 function 47 LAN connection 37 LEDs 60 troubleshooting 60

factory default conditions, resetting 54 flash memory 58 full-duplex (FDX) LED 48, 60

LEDs

about 57 activity 59 after power-up sequence 59 Ethernet switch 60 full-duplex (FDX) 48, 60 half-duplex (HDX) 48, 60 interpreting 57 Link/Activity 48, 60 normal operation 59 power-up sequence 58 red 55, 58 status 59 troubleshooting 60

MDI 49 MDI-X 49 modem cable 74 modem, analog 26 Multilink Protocol (MP) 26

half-duplex (HDX) LED 48, 60 HyperTerminal

connection profile, modem 67 connection profile, PC 63 out-of-band management 61

ISDN connection

configuration option 26 Multilink Protocol 26 NT1 26 synchronous PPP 26

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NT1 31 null modem cable 61, 73

out-of-band management

cables 73 dial-up connection 66 direct connection 62

Index 77

package contents 25 password

incorrect 65 providing 65

resetting 53 PC-to-PC file transfer cable 61, 73 phone cord 25 Point-to-Point Protocol (PPP) 26 Point-to-Point Protocol over Et hernet (PPPoE) 26 power cord warnings (multilingual) 33 Power LED 58 power switch 28 power voltage selector switch, setting 34 ProComm Plus 61 product support 23 publications

hard copy 22

related 21

RJ-11 connecto r 30 RJ-45 connector 31

technical publications 22 technical specifications 71 technical support 23 terminal emulation software 61

AniTa Terminal Emulator 61 COM1 port 63 connection speed 62, 66 HyperTerminal 61 modem command string 67 ProComm Plus 61

unit, resetting 55 user-defined configurations, resetting 53

voltage 34

wall mounting 38

smart terminal 61 support, Nortel Networks 23

Setting Up the Contivity 100 Unit

78 Index

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Nortel Contivity 100 Setting Up

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Preface

Before you begin

Acronyms

Related publications

How to get help

Contivity 100 package

Available options

Requirements and compatibility

Getting to know your Contivity 100 unit

Interfaces

Power cords

Setting the power voltage selector switch

Contivity 100 unit hardware installation

Mounting your Contivity 100 unit on a wall

Attaching the brackets to the Contivity 100 unit

Mounting the Contivity 100 unit on a wood wall

Preparing a wood wall for mounting

Mounting the Contivity 100 unit on a wood wall

Mounting the Contivity 100 unit on a drywall or cement wall

Preparing a drywall or a cement wall for mounting

Mounting the Contivity 100 unit on a drywall or cement wall

Contivity unit 10/100 Ethernet switch overview

Ethernet switch features

RJ-45 10BASE-T/100BASE-TX Ethernet ports

MDI/MDI-X autosensing capability

LEDs

Configuration switches

Switch settings for normal operation

Switch settings for the AUX port speed

Switch settings for special configurations

Resetting your Contivity 100 unit

Interpreting Contivity 100 unit LEDs

LEDs 1 through 8 and Power LED at power-up sequence

LEDs 1 through 8 and the Power LED during operation

Using the seven-port autosensing Ethernet switch LEDs for troubleshooting

Configuring the Contivity 100 unit through a direct connection

Connecting the Contivity 100 unit directly to a terminal

Configuring terminal emulation software for a direct connection

Configuring the Contivity 100 unit through a dial-up connection

Connecting a modem to a PC

Configuring modem connection settings

Connecting a modem to the Contivity 100 unit

Connecting to a Contivity 100 unit

Physical specifications

Electrical specifications

Environmental specifications

Remote access adapter cables

Null modem adapter (PC-to-PC) cable

Modem adapter cable

Index