Nortel Companion C3060 User Manual

C3060 Portable Telephone
User Guide

COMPANION

Contents

C3060 Portable Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

C

ontents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

G

etting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

U

sing your telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Getting started

Before you use your portable for the first time, see Safety
information on page 38 . You should c harge i ts batt ery pack

overnight (See All about batte ries and recharging
on page 32).

Tur n t he p o r ta bl e o n Press and hold the k button for at least tw o se conds.

Tur n t he p o r ta bl e o f f Press the k button for at least two seconds.

Portable screen icons

J,I,H,G

Battery strength indicators (strong to very weak)

FULL provides a normal ring volume and cadence. CHIRP
provides one short ring at low volume. NONE

prov i d e s no

audible ring.

Answering a call Press the i button. When the portable is ringing, you

can pr ess th e m button to s top the ringing/vibration and

.

to increase volume, press here

1. Press m, then select the appropriate softkey and dial the
access code digits.

2. Select an entry fro m your Services directory. (See Using
your services dir ectory on page 15.)

3. Dial a feature from a programmable On-a-call softkey.

Muting a call To prevent your caller from hearing you, press m on the left

side of the portable. The display shows Microphone muted
and then i in j flashes. To end muting, press m again.

Redialing last
number

Your portable is set up so that you can redial the last
number you dialed by pressing

REDIAL

when it appears.

Using your telephone directory

Your portable has an alphanumeric direct ory that allows
you to store up to 100 entries for telephone numbers.

Storing telephone

1. Press l,

ADD

.

Find an entry in the
telephone directory

Once you have stored e ntries into the telephone directory,
you can move through them quickly by pressing the first
letter of the entry you want. F or example to look for
listings under D, press l, then 3; for listings under E,
press l, then 33. If there is more than one entry
under a letter, pres s . to keep looking.

Deleting an entry 1. Press l, th en , or ..

2. Press

ERASE

. The display will ask Erase item?

3. Press

OK

. The display will show Item erased. ( Select

CANCEL

if you do not want to erase the entry.)

4. Press k or l.

To insert a link signal, press m and select Link signal.
The display shows L. (See Using your C 3060 Portable with

Meridian Companion or with Companion 200 or with
Nors tar Companion in this guide for using this feature.)

Using your services directory

Your portable has a services directory that allows you to
store up to 15 e ntries for feature codes and Com puter
Telephony Inte gratio n (CTI) applications.

your system admini strator for feature codes to access
CTI appl ications.)

3. Enter the first letter of the name by pressing the button
that has the letter you want. For example to enter A,
press 2; to en t er B, press 22.

4. Enter the rest of the letters as shown in step 3. Use >

Pause, link signal
and feature request

When adding a directory item, you may need to insert a
pause, link or a feature request signal. You can use the
feature reques t signal to enable CTI appl ications .

Pause

To insert a pause when you are predialing a number or

Editing services
directory entries

1. Press j, then find an entry. Directory entries are in
alphabetical order.

2. To edit the entry’s name press

EDIT

, then edit the name.

3. Press

SAVE

.

Using your headset

Use one of the optional headsets to free both hands for
other tasks.

Hint: Use the portable with a holster to protect the portable from falls.

Using your portable
with the headset

To answer a call, press i. To end a call, press k.

Note: If you wear a hearing aid, use the C3002 headset to prevent
unwanted tones in your hearing aid.

Note: In noisy environm ents you can use the C3002 headset to
provide better voice transm ission and reception.

Customizing your portable

Hint: Whenever you are searching through a list, you can press the
first letter of the feature, directory, or system entry you want. If there is
m ore than one entry under a letter, press

.

to keep looking.

Key click 1. Select Key click:.

2. Choose

ON

to hear a short beep when you pres s a b utton.

Keypad light Your portable’s keypad and display light for low-light

conditions. The keypad and displa y lights independent of
key pad light settings when the portable rings.

2. Press >, then , or

.

to move be twe e n th e In

English and En français s elections.

3. Press

SELCT

or

SÉL

, to select your choice.

Last caller See Last caller on page 26.

Message service See Message Service on page 27

Program softkeys See Program softkeys on page 30

Ringer 1. Select Ringer:.

2. Press FULL

for a normal ring volume and cadence.

Extra features

Find a menu item T o searc h thro ugh th e available opti ons on the Menu press

m,

,

or ..

Note: The portable displays options in several different ways.

You can put CTI fe ature codes, or syst em featu re code s, o r
telephone numbers in to your Services directory.

Last caller If your system supports calling line ID, the last calle r list

shows the last two incoming calls.

1. Select Last caller:.

Note: Not all systems support this feature. (See your system
adm inistrator for features your system supports.)

Message waiting Some systems allow your portable to display Message

w

aiting if you have a voice mail message.

Even if your system does not support Message Waiting

Note: If you press

CALL

, and you want to use your active softkeys,

press

EXIT

.

Depending on your voice mail s ys tem, you may be requir ed to
change the dial codes . Dial codes are the numbers used to access
voice mail system feature s. For ex ample, the default dial code 76
deletes a message. If your voice mail system is Meridian Mail,

4. The displ ay sh ows Dialcodes?

Note: Dialcodes? is only displayed after you first store the
m essage service code. If you erase your m essage service code, you
will have to go through dial codes again and change as required.

Hint: For m ost Meridian Voice Mail system s, select

DEFAULT

. For

Program softkeys F or direct, one-touch access to frequently used fea tures or

frequently called numbers, customize your softkeys.
You can progra m the softkeys f or use when the portable is

idle or is on a call.
Softkeys not programmed kee p their default values when

5. Ent er a number at prompt Enter number, and SAVE. Y o u
can press m to acce s s Pause, Link signal or Feature
request. (See P ause, l ink signal and featur e r equest on
page 17.)

6. Enter a key label at prompt Enter key lable and S

AVE.

Label your softkey with up to four characters by

Batteries and charging

Important battery
information

Before using your rechargeable battery pack for the first
time, it must be charged for at least 8 hours . This is
necessar y to ensure full batter y life.

Group Charger

Individual Charger

Note: All Com panion battery chargers will charge all Com panion
battery packs. Except the Com panion C3050 Standard battery
charger (A0628269/NTHH06BA) which will not charge the hi-cap
(A0628217/NTHH04CA) batteries.

Hint: In high usage environments it is a good idea to have a spare
battery pack. Alternating the spare battery pack between charges will

AAA batteries You can also use an optional AAA battery holder with your

portab le. I nsert the batteries into the batt ery holder.

Note: The com m ercially available AAA batteries cannot be charged
in any Com panion battery charger.

Accessories for your portable

The foll owi ng a ccessori es work wi th your C3060 port able :

• C3001 Ear Bud Headset

a sm all and lightweight ear-bud type headset

Safety information

Electromagnetic
energy safety

Hazardous c onditions can occur while operati ng a portable
telephone near construction b lasting caps or near
emergency s er v ic e r ad i o r ec eiver s.

Do not place the portable where the battery charging
contac ts, on the bot tom of the port able, will short out. For
exam ple, placing th e portabl e in a pocke t with loose coi ns.

Char ge t he b att er y pa ck p ro v ide d wi th t he por tab le o n ly i n
accordance with the instruc tions speci fied in this manual.

Antenna safety The C3060 portable telephone emits low levels of radio

Technical specifications for Canada

Voltage 3.6 V rechargeable batteries

4.5 V (total voltage rating), three AAA alkaline batteries

Frequency band 944 MHz to 952 MHz

Regulatory
compliance

RSS 130 issue 2, effective January 1993.
Operation is subject to the foll owing conditions:

1. This device may not cause harmful interference.

2. This de v ice must accept any interference recei ved,

Caring for your portable

Temperature
extremes

Avoid subje cting the portable telephone to extremes in
temp erature.

Care and

Clean the portable telephone by wiping it with a damp

Using your C3060 Portable with

Meridian Companion

This p rocedure describes steps t o access several features of your
port able telephone. Available features vary depen ding on your

Call Park

1. Wh ile on a ca ll, pr es s

LINK.

2. Enter ____________ (flexible feature code).

3. Enter ____________ (the number where you want to park
the call).

4. Press

k to end the current call.

Call Waiting

While you a re on a cal l, your por t abl e beeps to i ndicat e yo u ha ve
anot her call.

1. Press

LINK

to answer the second call.

2. Press

LINK again to return t o your pre v ious call.

Ring Again

2. Enter ____________ (System Speed Call code).

Add a link

1. Press m, , or ..

2. Select

Link signa l

. The portable will display an L.

Message Waiting

3. Sti ll having trouble? Call your system administrator.

Other frequently used Feature Codes:

Troubleshooting checklist

Using your C3060 Portable with

Companion 200

This p rocedure describes steps t o access several features of your
port able telephone. Available features vary depen ding on your

3. Press

k.

Call Park

1. Wh ile on a ca ll, pre ss LINK.

2. Enter ________ (Call Park code).

3. Press

k.

Switch from your portable telephone to your desk
telephone:

Contact for your system:

Nam e:

Tel # :

Using your C3060 Portable with

Norstar Companion

This p rocedure describes steps t o access several features of your
port able.

Features

Transferring using a number

1. Wh ile on a ca ll, pr es s LINK.

2. Dial a second internal number.

3. Whe n ca ll is an sw e r ed, press

k.

waiting tone).

1. Answer a second incoming call by pressi ng

LINK. The first

caller is put on hold.

2. When you are ready to switch to the other call er, press

LINK.

Page

2. Press

LINK

and enter

FEAT

71

or

*71

.

3. Enter the page feature code to use followed by a page zone
number (0 to 6).

Language selection

You can change the language for system messages. (See the Quic k
Reference T able for features that use system messages.)

Enter the feature code you want to use.

Feature Activation Code

Call Forward

FEAT

4

or

*4

Cancel Cal l F orward

FEAT

#4 or *#4

During a call press

LINK

+

FEAT

74

Query Voice Mail DN

FEAT

985

or

*985

Leave VM Message

FEAT

980

or

*980

Fe ature Activation Code

• Norstar Voice Mail operates by means of your C3060
portab le’s softkeys during v o ice mail sessions in MICS­XC 2.0 systems or later.

Troub leshooting checkli st

• Batteries charged?

Troubleshooting checkli st