Nortel CCT, CCT 5.0 Release Note

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Nortel Communication Control Toolkit
Release 5.0

Differences between TAPI 3.0 and TAPI 3.1 for CCT 5.0

Issue: V0.3
Date: April 14, 2005

Abstract :

This document lists the differences between TAPI 3.0.0.8 and TAPI 3.1.4.2 for CCT 5.0.

_____________________________________________________________________

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Revision History

Issue
No.

0.1 April 12, 2005 First draft Martha Stundon

0.2 April 14, 2005 Second draft Martha Stundon

0.3 April 14, 2005 Review updates David O’Connell

Release Date Reason for Issue Author

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Table of Contents

Differences between TAPI 3.0 and TAPI 3.1 for CCT 5.0................................................. 1

Differences between TAPI 3.0 and TAPI 3.1 for CCT 5.0................................................. 4

Overview ......................................................................................................................... 4

List of Changes................................................................................................................ 4

1. Licence file modification for TAPI 3.1............................................................... 4

2. Route Selected Messaging ..................................................................................4

3. CDN Acquire/De-Acquire................................................................................... 4

4. Event Log Messaging Modified.......................................................................... 4

5. TAPI 3.1 Error Message rewording .................................................................... 5

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Differences between TAPI 3.0 and TAPI 3.1 for CCT 5.0

Overview

The purpose of this document is to list the changes in the TAPI 3.1 core component of
Nortel Communication Control Toolkit 5.0.

List of Changes

1. Licence file modification for TAPI 3.1

TAPI 3.1 licensing has been updated and 3.0 licenses are no longer valid. If ‘CCT’ is not
enabled in the TAPI 3.1 license then TAPI will not work and no lines can be opened. The
TAPI environment type (Knowledge Worker or MLSM) is now also a license feature.

2. Route Selected Messaging

TAPI 3.1 for CCT now supports Route Selected messages. When a call is made to a CDN,
a Route Request message is sent to the switch. TAPI 3.1 now handles the returned Route
Selected message.

The CDN call waits in a queue until a Route Selected message is received and will not be
removed from the queue when a timeout value is reached, as is the case in TAPI 3.0.
When the Route Selected message is received the call is removed from the call queue and
routed to an agent.

3. CDN Acquire/De-Acquire

TAPI 3.1 for CCT allows a user to acquire and de-acquire an existing CDN using the
lineDevSpecific function.

4. Event Log Messaging Modified

Event Log Messages has been added for time outs on the Nortel TSP startup and
shutdown.

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5. TAPI 3.1 Error Message rewording

V

ID New Error Message Old Error Message

CALL_STATUS_CDN_NOT_ACQUIRED,

1.

LINEERR_RESOURCEUNAVAIL,

CAUSE_TARGET_DN_INVALID,

2.

LINEERR_TARGETNOTFOUND,

CAUSE_CDN_IS_NOT_CONFIGURED,

3.

LINEERR_RESOURCEUNAVAIL,

CAUSE_POLL_TIMER_IS_OUT_OF_RANGE,

4.

LINEERR_INVALTIMEOUT,

CAUSE_DEVICE_NOT_A

5.

LINEERR_RESOURCEUNAVAIL,

CAUSE_BAD_PARAMETER_PASSED_TO_FUN

6.

CTION, LINEERR_INVALPARAM,

CAUSE_OUT_OF_MEMORY_LOCAL,

7.

LINEERR_NOMEM,

CAUSE_DN_IS_BUSY,

8.

LINEERR_INUSE,

CAUSE_CANNOT_ASSUME_COMMAND_WHILE

9.

_LOGGED_ON,
LINEERR_OPERATIONUNAVAIL,

CAUSE_OPTION_NOT_AVAILABLE_TO_CUS

10.

TOMER, LINEERR_INVALFEATURE,

// Unsuccessful call termination

11.

CS_DESTINATION_RESOURCE_BLOCKING,
LINEERR_RESOURCEUNAVAIL,

// Invalid parameters

12.

CS_INVALID_CALLING_TN,
LINEERR_INVALPARAM,

CS_INVALID_CALLING_DN,

13.

LINEERR_INVALPARAM,

// Unsuccessful call origination

14.

CS_ORIGINATION_PARTY_BUSY,
LINEERR_INUSE,

CS_ORIGINATION_RESOURCE_BLOCKING,

15.

LINEERR_RESOURCEUNAVAIL,

CS_INCOMPLETE_CALLING_DN,

16.

LINEERR_INVALPARAM,

CS_INVALID_CALLED_DN,

17.

LINEERR_INVALADDRESS,

CS_INCOMPLETE_CALLED_DN,

18.

LINEERR_INVALADDRESS

CS_INVALID_CALLED_TN,

19.

LINEERR_INVALPARAM,

CS_INVALID_ORIGINATION_MANNER,

20.

LINEERR_INVALPARAM,

CS_INVALID_DESTINATION_MANNER,

21.

LINEERR_INVALPARAM,

CS_INVALID_ORIGINATION_USER_TYPE,

22.

LINEERR_INVALPARAM,

CS_INVALID_CUSTOMER_NUMBER,

23.

LINEERR_INVALPARAM,

CS_SYSTEM_OR_DATABASE_ERROR,

24.

LINEERR_INVALPARAM

AILABLE,

CALL_STATUS_CDN_NOT_ACQUIRED,
LINEERR_OPERATIONFAILED,

CAUSE_TARGET_DN_INVALID,
LINEERR_OPERATIONFAILED,

//CAUSE_CDN_IS_NOT_CONFIGURED,
LINEERR_OPERATIONFAILED,

//CAUSE_POLL_TIMER_IS_OUT_OF_RANGE,
LINEERR_OPERATIONFAILED,

//CAUSE_DEVICE_NOT_AVAILABLE,
LINEERR_OPERATIONFAILED,

//CAUSE_BAD_PARAMETER_PASSED_TO_FUNCTION,
LINEERR_OPERATIONFAILED,

//CAUSE_OUT_OF_MEMORY_LOCAL,
LINEERR_OPERATIONFAILED,

//CAUSE_DN_IS_BUSY,
LINEERR_OPERATIONFAILED,

//CAUSE_CANNOT_ASSUME_COMMAND_WHILE_LOGGED_ON,
LINEERR_OPERATIONFAILED,

//CAUSE_OPTION_NOT_AVAILABLE_TO_CUSTOMER,
LINEERR_OPERATIONFAILED,

//CS_DESTINATION_RESOURCE_BLOCKING,
LINEERR_OPERATIONFAILED,

//CS_INVALID_CALLING_TN,
LINEERR_OPERATIONFAILED,

//CS_INVALID_CALLING_DN,
LINEERR_OPERATIONFAILED,

//CS_ORIGINATION_PARTY_BUSY,
LINEERR_CALLUNAVAIL,

//CS_ORIGINATION_RESOURCE_BLOCKING,
LINEERR_OPERATIONFAILED,

//CS_INCOMPLETE_CALLING_DN,
LINEERR_OPERATIONFAILED,

//CS_INVALID_CALLED_DN,
LINEERR_OPERATIONFAILED,

//CS_INCOMPLETE_CALLED_DN,
LINEERR_OPERATIONFAILED,

//CS_INVALID_CALLED_TN,
LINEERR_OPERATIONFAILED,

//CS_INVALID_ORIGINATION_MANNER,
LINEERR_OPERATIONFAILED,

//CS_INVALID_DESTINATION_MANNER,
LINEERR_OPERATIONFAILED,

//CS_INVALID_ORIGINATION_USER_TYPE,
LINEERR_OPERATIONFAILED,

//CS_INVALID_CUSTOMER_NUMBER,
LINEERR_OPERATIONFAILED,

//CS_SYSTEM_OR_DATABASE_ERROR,
LINEERR_OPERATIONFAILED,

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