Nortel CAP User Guide

Central Answering Position

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User Guide

The Central Answering Position (CAP)

The Central Answering Position (CAP) consists
of a T7316E telephone and one to nine T24 Key
Indicator Modules.

The CAP allows you to:

• answer incoming calls and transfer them to
your co-worker’s telephones,

• check the bu sy/not busy or Do Not Disturb
status of the telephones in y our system,

• use many more features and autodial
numbers with one-touch access.

The T24 Key Indicator Module (KIM)

The T24 Key Indicator Module (KIM) is an add-on
device that provides 24 extra memory or line buttons
for the T7316E telephone.

A KIM is connected to the side of the T7316E
telephone; up to eight more KIMs can be connected
to the first KIM.

Refer to the T24 KIM Installation Card for install a tion
instructions.

The enhanced CAP

Your system administrator must assign your CAP as an enhanced CAP/
KIM in system programming to have e xternal line, target line and hunt
group appearances on your KIM buttons.

If you want more line buttons programmed on your CAP or more
information on using Hunt groups, see your system administrator.

Customizing your CAP

Before you start answering or making calls on your CAP, you need to
customize your CAP to help you manage your calls your more efficiently.
Customizing consists of:

• Programming memory buttons

• Moving lines from the T7316E telephone buttons to KIM buttons on

enhanced CAPs

• Labelling buttons on your CAP (T7316E telephone and KIM)

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