Nortel CallPilot Mini Release Note

Nortel Networks

CallPilot Mini 1.6a Service Update

Release Notes

v1.3

Release 16.00.23.22 January 31, 2007

ABSTRACT

This document provides a status update of the CallPilot Mini current S/W release. The release
discussed herein is 1.6. The S/W load released is Build 16.00.23.22

The overall purpose of the document is to provide insight into the existing issues, limitations
and/or restrictions, which existed at the time of this S/W release. This document is intended for
support of this S/W.

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Release Notes

Table of contents

CallPilot Mini 1.6a ...............................................................................................1

Service Update....................................................................................................1

Release Notes .....................................................................................................1

ABSTRACT..........................................................................................................1

(This page is intentionally left blank)................................................................2

Table of contents................................................................................................3

1 Introduction..................................................................................................4

1.1 Intended Audience.............................................................................................. 4

1.2 Timeline for Software Upgrade.......................................................................... 4

1.3 CallPilot Mini Keycode Upgrade........................................................................ 4

1.4 Software Release Information............................................................................. 4

1.5 General Voicemail Information.......................................................................... 5

2 Known Issues & Workarounds and CRs Fixed .........................................6

2.1 Known Issues & Workarounds (Voicemail)....................................................... 6

2.2 CRs Fixed............................................................................................................ 6

2.2.1 CRs fixed and incorporated into 1.6a Service Update................................ 6

2.2.2 CRs fixed with the introduction of the 4.0 Desktop Messaging client ...... 7

3 Operations, Administration and Maintenance (OAM)...............................8

3.1 Software Upgrade Procedures............................................................................. 8

3.1.1 Bootloader Upgrade.................................................................................... 8

3.1.2 CallPilot Mini 1.6a Service Update Software Upgrade from ATA Flash .8

3.2 Changing Hardware Parameters ......................................................................... 8

4 Utilities........................................................................................................10

4.1 CP System Backup-Restore Procedure............................................................. 10

4.2 CPModemSecure Tool...................................................................................... 10

4.3 Language Configuration Tool........................................................................... 11

5 CallPilot Unified Messaging......................................................................12

5.1 Installing the Desktop Messaging Client.......................................................... 12

5.2 Supported Desktop Messaging Client Versions and Language Availability.... 13

6 Unified Messaging Compatibility Matrix..................................................14

6.1 Operating Systems............................................................................................ 14

6.2 Internet Mail Clients......................................................................................... 14

6.3 Groupware Email Clients.................................................................................. 14

6.4 Web Browsers....................................................Error! Bookmark not defined.

6.5 Citrix Thin Client Servers................................................................................. 15

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Release Notes

1 Introduction

1.1 Intended Audience

This document contains notes on the software build 1.6a Service Update (16.00.23.22) .. The
intent of the document is for support of CallPilot Mini 1.6a software.

1.2 Timeline for Software Upgrade

For upgrade to CallPilot Mini 1.6a s/w, the estimated time is 10 – 15 minutes.
For CallPilot Mini system to boot up, the estimated time is 3 – 5 minutes.
For addition of each mailbox, the estimated time is less than 30 seconds.

For enabling a keycode, the estimated time is less than 30 seconds.

1.3 CallPilot Mini Keycode Upgrade

For CallPilot Mini systems, keycodes can be retrieved from the Nortel Networks Keycode

Retrieval website.

The CallPilot Mini Voicemail system is enabled with 20 mailboxes and 20 Unified

Messaging seats by default.

1.4 Software Release Information

Software Information

1.6a S/W release: 16.00.23.22
Boot loader release: 1.5.21
DSP release: 1.50.51.A8

Desktop Client 4.0 (4.04.04.17)

See section 5.2 for languages supported

Software Utilities

BRU tool: 30.00.57
Language Configuration Tool: 31.00.04
CPModemSecure Tool: 30.00.57

Software Packages

English (North American) & French (Canadian)
English (UK) & French (European)
English (Australian) & Cantonese
Spanish (Latin American) & Brazilian Portuguese

CallPilot Mini Documentation

All CallPilot Mini documentation is located on the software and documentation CD shipped with
the CallPilot Mini package or on the Nortel Technical Support Portal at

http://www.nortelnetworks.com/support.

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Release Notes

1.5 General Voicemail Information

Connections to CallPilot Mini CallPilot Manager can be made by specifying the IP

address (e.g.

The system is only capable of supporting two languages. Refer to section

of supported languages.

Routing codes must be used to dial external extensions with the telset player from

desktop or CallPilot Manager.

Code has been added to keep track of the number of open file handles. From the

VoiceWizard prompt, type "filehandle" to display the current number of open file handles

http://192.168.110.10)

4.3 for the list

.

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Release Notes