Nortel BCM200, BCM400 User Manual

BCM200/400 4.0 Installation and
Maintenance Guide

BCM 4.0

Business Communications Manager

Document Status: Standard
Document Version: 02.6
Part Code: N0060612

Date:

October 2008

4

Copyright © 2006–2008 Nortel Networks. All Rights Reserved.

The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
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SOFTWARE LICENSE

NORTEL NETWORKS INC. (“NORTEL NETWORKS”) TELECOMMUNICATION PRODUCTS

THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT ("License") BETWEEN YOU, THE END-USER
("CUSTOMER") AND NORTEL NETWORKS. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING
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THE SOFTWARE FOR A REFUND.

3

Subject to the terms hereinafter set forth, NORTEL NETWORKS grants
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CUSTOMER shall:

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• Make any copies of licensed software except such limited number of
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• Make any modifications, enhancements, adaptations, or translations
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• Attempt to reverse engineer, disassemble, reverse translate,
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NETWORKS intended for periodic reproduction of partial copies; or

• Export or re-export licensed software and/or associated
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• Install and use each copy of licensed software only on a single CPU
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redundant processing units); and

PLEASE REFER TO THE NEXT PAGE

BCM200/400 4.0 Installation and Maintenance Guide

4

Except for Java Product (as defined herein below), CUSTOMER may
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NORTEL NETWORKS.

THE LICENSED SOFTWARE IS PROVIDED BY NORTEL
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EMPLOYEES OR AGENTS BE LIABLE TO OR THROUGH
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TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.

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government is subject to the restrictions as set forth in the Right in
Technical Data and Computer Software Clauses in DFARS

252.227-7013(c) (1) (ii) and FAR 52.227-19(c) (2) as applicable.

N0060612

Task List

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Introducing the BCM hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Viewing the BCM system LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Checking the installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Installing the BCM main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

To attach the rack-mount brackets ................................................................................95

To mount the main unit in an equipment rack ...............................................................96

To install the main unit on the wall ................................................................................98

To install the BCM main unit on a table or shelf ..........................................................101

Task List 5

Installing an expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

To connect the expansion unit to the main unit ...........................................................106

Installing a media bay module (MBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

To select trunk MBMs..................................................................................................108

To select station MBMs ...............................................................................................110

To determine bus requirements...................................................................................115

To determine MBM DIP switch settings.......................................................................118

To set MBM DIP switches ...........................................................................................123

To install an MBM in the BCM main unit or expansion unit .........................................143

Connecting the cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

To connect power and wiring.......................................................................................146

To check system power and status .............................................................................147

To connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs..........................................150

To connect the GATM, G4x16, or G8x16 ....................................................................151

To connect the DSM16+, DSM32+, ASM8, GASM8, 8x16, or 4x16 MBMs ................153

To connect the fiber cables .........................................................................................156

To connect the BCM system to the WAN ....................................................................166

To connect the modem ................................................................................................166

Installing telephones and peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

To install the emergency telephone.............................................................................173

Installing the analog terminal adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

To connect the ATA2 ...................................................................................................177

To mount the ATA2 on a wall ......................................................................................178

To measure the insertion loss from the CO to the analog device................................179

To measure the insertion loss from the analog device to the CO................................179

BCM200/400 4.0 Installation and Maintenance Guide

6 Task List

Installing optional telephony equipment . . . . . . . . . . . . . . . . . . . . . . . . . 181

To install an auxiliary ringer.........................................................................................181

To install an external paging system ...........................................................................182

To connect an external music source ..........................................................................184

Initializing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

To connect the Ethernet crossover cable ....................................................................186

To configure your computer ........................................................................................187

To display the configuration menus.............................................................................188

Configuring the BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Using Telset Administration to set the basic parameters . . . . . . . . . . . . 195

To enter the keycodes .................................................................................................196

To configure the IP address ........................................................................................196

To configure the modem..............................................................................................197

To select the region .....................................................................................................197

To select the telephony startup template and start DN ...............................................198

To initialize voice mail..................................................................................................198

To create Telset user accounts ...................................................................................198

Using Element Manager to set the basic parameters . . . . . . . . . . . . . . . 201

To access the BCM web page.....................................................................................202

To download and install BCM Element Manager ........................................................202

To connect to the BCM system ...................................................................................203

To enter a keycode ......................................................................................................203

To configure the LAN IP address ................................................................................204

To configure the modem..............................................................................................204

To configure the startup template for telephony services ...........................................205

To initialize voice mail..................................................................................................205

To enter a name for your system.................................................................................206

To configure the date and time settings ......................................................................206

To configure DHCP server settings .............................................................................207

To configure IP Phones ...............................................................................................208

To configure SNMP settings ........................................................................................209

To configure SNMP community strings .......................................................................210

To configure the SNMP manager list...........................................................................210

To create user accounts ..............................................................................................211

Using the Startup Profile to configure parameters . . . . . . . . . . . . . . . . . 213

To download the Startup Profile template ...................................................................214

To customize a Startup Profile for your system .........................................................215

To load the Startup Profile data onto the BCM system ...............................................216

Completing the initial installation (optional) . . . . . . . . . . . . . . . . . . . . . . 219

To configure the MBM .................................................................................................220

System monitoring and troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 223

To view the system LEDs with Element Manager .......................................................225

To resolve an alarm condition .....................................................................................225

To monitor hard disk status .........................................................................................227

N0060612N0060612

Task List 7

To determine RAID status ...........................................................................................228

To access disk mirroring..............................................................................................231

To monitor RAID disk mirror operational status...........................................................233

To access the RAID status report................................................................................233

To monitor disk mirroring .............................................................................................234

To troubleshoot the emergency telephone on the system...........................................235

To troubleshoot the emergency telephone connected to a CTM.................................235

To troubleshoot the ATA2............................................................................................235

To check the ATA 2 wiring...........................................................................................236

To check for dial tone at the ATA 2 .............................................................................236

To check for trunk line dial tone to the ATA 2..............................................................236

Preparing hardware for maintenance or upgrades . . . . . . . . . . . . . . . . . 237

To shut down the system software ..............................................................................239

To shut down the system hardware ............................................................................240

To restore the system to operation..............................................................................240

To remove the base function tray ................................................................................243

To install the base function tray ...................................................................................244

To remove the base function tray bezel ......................................................................245

To install the base function tray bezel .........................................................................246

To remove the advanced function tray ........................................................................249

To install the advanced function tray ...........................................................................251

To remove the main unit top cover ..............................................................................253

To install the main unit top cover .................................................................................254

Replacing a media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

To remove an MBM .....................................................................................................258

To install an MBM........................................................................................................260

Replacing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

To install a RAID system .............................................................................................263

To replace a RAID configuration hard disk..................................................................265

To remove a hard disk cage from a BCM200 main unit ..............................................267

To remove a hard disk cage from a BCM400 main unit ..............................................268

To install a hard disk cage...........................................................................................270

To install a hard disk cage...........................................................................................271

To remove a hard disk from a standard configuration hard disk cage.........................274

To remove a primary hard disk from a RAID hard disk cage.......................................275

To remove a mirror hard disk from a RAID hard disk cage .........................................276

To install a hard disk into a standard configuration hard disk cage.............................277

To install a primary hard disk into a RAID hard disk cage ...........................................278

To install a mirror hard disk into a RAID hard disk cage .............................................280

To initialize the hard disk in a single disk configuration ...............................................281

Replacing or upgrading a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 283

To remove the BCM200 power supply ........................................................................284

To install a BCM200 standard power supply ...............................................................286

To remove a BCM400 standard power supply ............................................................290

To install a BCM400 standard power supply ...............................................................292

To remove the PSU status connector jumper..............................................................296

To install a redundant power supply cage (BCM400 only) ..........................................297

To remove a BCM400 redundant power supply cage .................................................301

BCM200/400 4.0 Installation and Maintenance Guide

8 Task List

To install a power supply module ................................................................................303

To remove a power supply module .............................................................................305

Replacing data cards and processing hardware . . . . . . . . . . . . . . . . . . . 307

To remove the WAN card ............................................................................................309

To install a replacement WAN card .............................................................................311

To remove the media services card (MSC) .................................................................312

To install the media services card (MSC) .................................................................314

To remove the modem card .......................................................................................315

To install a modem card ..............................................................................................317

To remove the processor expansion card (PEC) .......................................................321

To install a PEC...........................................................................................................323

To remove a DIMM card ..............................................................................................325

To install a DIMM card.................................................................................................326

To remove the clock/calendar battery .........................................................................327

To install a new clock/calendar battery........................................................................329

Replacing or installing a cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

To remove a BCM400 cooling fan ...............................................................................332

To install a BCM400 cooling fan ..................................................................................334

To remove a BCM200 cooling fan ...............................................................................337

To install a BCM200 cooling fan ..................................................................................339

To remove an expansion unit fan ................................................................................340

To install an expansion unit fan ...................................................................................342

4x16 wiring charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

ADID wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

BRIM wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

ASM8, ASM8+, and GASM8 wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . 351

DSM16 and DSM32 wiring charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

DTM wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

GATM wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Market profile attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

N0060612N0060612

Contents

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

North American regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Federal Communications Commission (FCC) Notice . . . . . . . . . . . . . . . . . . . . . . 20

Ringer Equivalence Number (REN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

EMI/EMC (FCC Part 15) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Enhanced 911 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Radio-frequency interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Telecommunication registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

International regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Additional safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ITU standardization compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Contents 9

Chapter 1

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Symbols and conventions used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 2

Introducing the BCM hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Main units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

BCM200 main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

BCM400 main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

BCM400 advanced function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

BCM400 advanced function tray RAID Status LEDs . . . . . . . . . . . . . . . . . . . . . . 40

Base function tray component hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Base function tray faceplate components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Base function tray internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Main card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Data networking components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

I/O interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

BCM expansion unit (BCM400 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

BCM200/400 4.0 Installation and Maintenance Guide

10 Contents

MBM bays and backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Trunk media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Station media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Specialized media bay modules (MBMs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

BCM400 expansion gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

BCM components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

BCM power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

BCM400 redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Power supply adapter cord (international users) . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Uninterruptable power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

RAID upgrade kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Field replaceable units (FRU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Telephones and adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 3

Viewing the BCM system LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Base function tray system status display LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Media bay module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

DTM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

BRIM LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Chapter 4

Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 5

Checking the installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

General requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Site telephony wiring requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Digital loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Analog loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

System equipment, supplies, and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Basic hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Optional equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Other hardware and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Chapter 6

Installing the BCM main unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Unpacking the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

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Contents 11

Installing the main unit in an equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Installing the main unit on the wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Installing the main unit on a flat surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 7

Installing an expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Unpacking the expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Installing the expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Connecting the BCM expansion unit to the BCM main unit . . . . . . . . . . . . . . . . . . . . 105

Chapter 8

Installing a media bay module (MBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Selecting MBMs for your BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Selecting trunk MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Selecting station MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Selecting a fiber expansion module (FEM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Determining system capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Understanding DS30 numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Setting offsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Determining bus requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Assigning DS30 resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Choosing the assigned order for MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Determining MBM DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Setting MBM DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Assigning line and extension numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

DTM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

DDIM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

BRI switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

CTM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

GATM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

4x16 switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

G4X16 switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

G8X16 switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

ASM 8 and GASM8 switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

DSM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

FEM switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

BCM400 expansion gateway MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Installing an MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Chapter 9

Connecting the cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Connecting power to the BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Checking system power and status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

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12 Contents

Wiring the MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Connect the MBMs to service providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Wiring MBMs to internal connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Wiring the FEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Setting DNs and port numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

MBM combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Combining CTM/GATMs, 8x16s, and 4x16s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Fully-loaded setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

DECT combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Changing configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

System setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Connecting the data networking hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Connecting the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Installing the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Chapter 10

Installing telephones and peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

System telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Analog terminal adapter 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Central Answering Position (CAP/eCAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Telephone port and DN cross-reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Installing an emergency telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Installing IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Installing the mobility systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Installing T7406 cordless systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Moving telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Chapter 11

Installing the analog terminal adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Installing the ATA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Configuring the ATA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Chapter 12

Installing optional telephony equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Installing an auxiliary ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Connecting the external paging system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

N0060612N0060612

Analog telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Analog data device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Connecting the ATA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Mounting the ATA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Test insertion loss measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Activating auxiliary ringer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Contents 13

Connecting an external music source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Music-on-hold specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Chapter 13

Initializing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Data parameter requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Using the default BCM system IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Using the Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Setting the crossover connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Connecting through Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Connecting through the serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Null modem cable setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Software keycode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Regenerating a keycode after system replacement . . . . . . . . . . . . . . . . . . . . . . 190

Chapter 14

Configuring the BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Initial parameters overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Startup parameters overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Chapter 15

Using Telset Administration to set the basic parameters . . . . . . . . . . . . 195

Configuring the initial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Chapter 16

Using Element Manager to set the basic parameters. . . . . . . . . . . . . . . . 201

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Accessing the BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Configuring the initial parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Configuring the startup parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Chapter 17

Using the Startup Profile to configure parameters. . . . . . . . . . . . . . . . . . 213

Startup Profile requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Configuring basic parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Startup Profile times and LED sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Chapter 18

Completing the initial installation (optional) . . . . . . . . . . . . . . . . . . . . . . . 219

Configuring the media bay module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Configuring modem settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Checking for software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Configuring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

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14 Contents

Customizing security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Performing a backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Chapter 19

System monitoring and troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 223

System status display LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Resolving alarm conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Monitoring media bay module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Monitoring standard configuration hard disk status using Element Manager . . . 227

Monitoring the RAID LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

RAID disk mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Monitoring or configuring disk mirror settings using Element Manager . . . . . . . . . . . 230

Accessing disk mirroring through Element Manager . . . . . . . . . . . . . . . . . . . . . . 231

Monitoring RAID disk mirror operational status using Element Manager . . . . . . 232

Accessing the RAID status report using Element Manager . . . . . . . . . . . . . . . . 233

Monitoring disk mirroring using Element Manager . . . . . . . . . . . . . . . . . . . . . . . 234

BCM system does not function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Emergency telephone does not function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

ATA2 does not function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Chapter 20

Preparing hardware for maintenance or upgrades. . . . . . . . . . . . . . . . . . 237

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Special tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Performing a system shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Restarting the system after maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Base function tray maintenance procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Removing the base function tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Advanced function tray maintenance procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Removing and installing the main unit top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Removing the main unit top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Installing the main unit top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Using the backup and restore utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Chapter 21

Replacing a media bay module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Removing an MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Installing an MBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Returning the system to operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Chapter 22

Replacing the hard disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Installing a RAID system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

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Contents 15

Replacing a RAID configuration hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Removing a hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Removing a hard disk cage from a BCM200 main unit . . . . . . . . . . . . . . . . . . . . 266

Removing a hard disk cage from a BCM400 advanced function tray . . . . . . . . . 268

Installing a hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Installing a hard disk cage in a BCM200 main unit . . . . . . . . . . . . . . . . . . . . . . . 270

Installing a hard disk cage in a BCM400 main unit . . . . . . . . . . . . . . . . . . . . . . . 271

Replacing a hard disk in the hard disk cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Removing a hard disk from a standard configuration hard disk cage . . . . . . . . . 273

Removing a primary hard disk from a RAID hard disk cage . . . . . . . . . . . . . . . . 274

Removing a mirror hard disk from a RAID hard disk cage . . . . . . . . . . . . . . . . . 275

Installing a hard disk into a standard configuration hard disk cage . . . . . . . . . . . 276

Installing a primary hard disk into a RAID hard disk cage . . . . . . . . . . . . . . . . . . 277

Installing a mirror hard disk into a RAID hard disk cage . . . . . . . . . . . . . . . . . . . 279

Initializing the hard disk in a single-disk configuration . . . . . . . . . . . . . . . . . . . . . . . . 281

Initializing the hard disk in a RAID configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Chapter 23

Replacing or upgrading a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Replacing a standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Removing a BCM200 power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Installing a BCM200 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

Removing a BCM400 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Installing a BCM400 standard power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Upgrading to a redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Removing the PSU status connector jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Installing a redundant power supply cage (BCM400 only) . . . . . . . . . . . . . . . . . 296

Removing a BCM400 redundant power supply cage . . . . . . . . . . . . . . . . . . . . . 301

Installing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Removing a power supply module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Chapter 24

Replacing data cards and processing hardware . . . . . . . . . . . . . . . . . . . 307

Replacing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Installing the WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Installing the modem card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Replacing the processor expansion card (PEC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Installing a processor expansion card (PEC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Increasing the amount of memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Removing the dual in-line memory module (DIMM) card . . . . . . . . . . . . . . . . . . 324

Replacing the clock/calendar battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

BCM200/400 4.0 Installation and Maintenance Guide

16 Contents

Chapter 25

Replacing or installing a cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Replacing a cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Removing a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Installing a BCM400 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Removing a BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Installing the BCM200 cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Removing an expansion unit fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Installing an expansion unit fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Troubleshooting cooling fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Appendix A

4x16 wiring charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Appendix B

ADID wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Appendix C

BRIM wiring chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Appendix D

ASM8, ASM8+, and GASM8 wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Appendix E

DSM16 and DSM32 wiring charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Appendix F

DTM wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Appendix G

GATM wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Appendix H

Market profile attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Media bay module availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

FEM MBM–Norstar trunk cartridge combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Time zones and language information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Time and date format based on language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

Language support for South America and Central America . . . . . . . . . . . . . . . . 364

Caller ID display formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Core parameters for market profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Global analog trunk parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

GASM8 parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

ISDN line services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

Analog and digital trunk types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

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Contents 17

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

BCM200/400 4.0 Installation and Maintenance Guide

18 Contents

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Regulatory information

Refer to the following sections for regulatory information on the BCM system:

• “North American regulatory information”

• “International regulatory information” on page 24

North American regulatory information

This Class A device complies with Part 68 & Part 15 of the FCC Rules and ICES-003 Class A
Canadian EMI requirements. Operation is subject to the following two conditions (1) This device
may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.

Repairs to certified equipment should be coordinated by a representative designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect
the equipment. Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.

19

Caution: Users should not attempt to make such connections themselves, but

should contact the appropriate electric inspection authority, or electrician, as
appropriate.

Do not attempt to repair this equipment. If you experience trouble, write for warranty and repair
information:

USA Canada

Nortel
640 Massman Drive
Nashville, TN, USA
37210

Nortel Repair Service Centre 30
30 Norelco Drive
Weston Ontario, Canada
M9L 2X6

For warranty and repair service outside the USA or Canada, please contact your distributor.

Canadian Notice

The Industry Canada designation identifies certified equipment. This certification means that the
equipment meets telecommunications network protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user's satisfaction.

BCM200/400 4.0 Installation and Maintenance Guide

20 Regulatory information

Federal Communications Commission (FCC) Notice

FCC registration number: This telephone equipment complies with Part 68, Rules and
Regulations, of the FCC for connection to the Public Switched Telephone Network.

Your connection to the Public Switched Telephone Network must comply with these FCC rules:

• Before installing this equipment, users should ensure that it is permissible to be connected to

the facilities of the local telecommunications company. The equipment must also be installed

using an acceptable method of connection. The customer should be aware that compliance

with the above conditions may not prevent degradation of service in some situations. See

installation instructions for details.

• Use only an FCC Part 68-compliant Universal Service Order Code (USOC) network interface

jack, as specified in the installation instructions, to connect to the Public Switched Telephone

Network.

• If the equipment causes harm to the telephone network, the telephone company will notify you

in advance that temporary discontinuance of the product may be required. But if advance

notice isn’t practical, the telephone company will notify you as soon as possible. You will also

be advised of your right to file a complaint with the FCC, if you believe it is necessary.

Ringer Equivalence Number (REN)

The REN provides an indication of the maximum number of terminals allowed to be connected to
a telephone interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all the devices does not exceed 5.

EMI/EMC (FCC Part 15)

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

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Regulatory information 21

Important safety instructions

The following safety instructions cover the installation and use of the Product. Read carefully and
retain for future reference.

Installation

Warning: To avoid electrical shock hazard to personnel or equipment damage

observe the following precautions when installing telephone equipment:

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.

• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines. The exclamation
point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions
in the literature accompanying the product.

Use

When using your telephone equipment, basic safety precautions should always be followed to
reduce risk of fire, electric shock and injury to persons, including the following:

1 Read and understand all instructions.

2 Follow the instructions marked on the product.

3 Unplug this product (or host equipment) from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or

laundry tub, in a wet basement, or near a swimming pool.

5 Do not place this product on an unstable cart, stand or table. The product may fall, causing

serious damage to the product.

6 This product should never be placed near or over a radiator or heat register. This product

should not be placed in a built-in installation unless proper ventilation is provided.

7 Do not allow anything to rest on the power cord. Do not locate this product where the cord will

be abused by persons walking on it.

8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric

shock.

9 Never spill liquid of any kind on the product.

10 To reduce the risk of electric shock do not disassemble this product, but have it sent to a

qualified service person when some service or repair work is required.

BCM200/400 4.0 Installation and Maintenance Guide

22 Regulatory information

11 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a When the power supply cord or plug is damaged or frayed.

b If the product has been exposed to rain, water or liquid has been spilled on the product,

disconnect and allow the product to dry out to see if it still operates; but do not open up the
product.

c If the product housing has been damaged.

d If the product exhibits a distinct change in performance.

Caution: To eliminate the possibility of accidental damage to cords, plugs, jacks,

and the telephone, do not use sharp instruments during the assembly procedures.

Warning: Do not insert the plug at the free end of the handset cord directly into a
wall or baseboard jack. Such misuse can result in unsafe sound levels or possible
damage to the handset.

12 Save these instructions.

Use of a music source

In accordance with U.S. Copyright Law, a license may be required from the American Society of
Composers, Authors and Publishers, or similar organization if Radio or TV broadcasts are
transmitted through the music-on-hold or Background Music features of this telecommunication
system.

Nortel hereby disclaims any liability arising out of the failure to obtain such a license.

Safety

Business Communications Manager (BCM) equipment meets all applicable requirements of both
the CSA C22.2 No.60950 and UL 60950 Edition 3.

Danger: Risk of shock.
Read and follow installation instructions carefully.
Ensure the BCM system is not powered and that all telephone/data cables are removed
prior to opening the BCM unit in the field.
If installation of additional hardware and /or servicing is required, disconnect all telephone
cable connections prior to unplugging the BCM modules.
Ensure the BCM system is connected to a wall outlet with a third-wire protective earth
connection prior to connecting any telecommunications cables to the BCM main unit or
expansion units.

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Caution: Only qualified persons should service the system.
The installation and service of this hardware is to be performed only by service personnel
having appropriate training and experience necessary to be aware of hazards to which they
are exposed in performing a task and of measures to minimize the danger to themselves or
other persons.
Electrical shock hazards from the telecommunication network and AC mains are possible
with this equipment. To minimize risk to service personnel and users, the BCM system
must be connected to an outlet with a third-wire ground.
Service personnel must be alert to the possibility of high leakage currents becoming
available on metal system surfaces during power line fault events near network lines.
These leakage currents normally safely flow to Protective Earth ground through the power
cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and
removed last when cabling to the unit. Specifically, operations requiring the unit to be
powered down must have the network connections (central office lines) removed first.

Enhanced 911 configuration

Warning:

Local, state and federal requirements for Emergency 911 services support by Customer
Premises Equipment vary. Consult your telecommunication service provider regarding
compliance with applicable laws and regulations.

Regulatory information 23

Radio-frequency interference

Warning: Equipment generates RF energy.

This equipment generates, uses, and can radiate radio-frequency energy. If not installed
and used in accordance with the installation manual, it may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A
computing device pursuant to Part 15 of the FCC Rules and with ICES.003, CLASS A
Canadian EMI Requirements. Operation of this equipment in a residential area is likely to
cause interference, in which case the user, at his or her own expense, will be required to
take whatever measures may be required to correct the interference.

Telecommunication registration

BCM equipment meets all applicable requirements of both Industry Canada CS-03 and US Federal
Communications Commission (FCC) Part 68 and has been registered under files Industry Canada
332D-5980A and FCC US: AB6KF15B20705 (key system), US: AB6MF15B20706 (hybrid
system), and US: AB6PF15B23740 (PBX system). Connection of the BCM telephone system to
the nationwide telecommunications network is made through a standard network interface jack
that you can order from your local telecommunications company. This type of customer-provided
equipment cannot be used on party lines or coin lines.

BCM200/400 4.0 Installation and Maintenance Guide

24 Regulatory information

Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect
the equipment. Users should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician.

International regulatory information

The CE Marking on this equipment indicates compliance with the following:
This device conforms to Directive 1999/5/EC on Radio Equipment and

Telecommunications Terminal Equipment as adopted by the European
Parliament And Of The Council.

This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Hereby, Nortel declares that BCM units, with Model No. NT9T61XX, NT9T62XX, NT9T64XX,
and NT9T65XX, are in compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC.

Information is subject to change without notice. Nortel reserves the right to make changes in
design or components as progress in engineering and manufacturing may warrant. This equipment
has been tested and found to comply with the European Safety requirements EN 60950 and EMC
requirements EN 55022 (Class A) and EN 55024. These EMC limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial and light industrial environment.

Warning:

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures. The
above warning is inserted for regulatory reasons. If any customer believes that they have
an interference problem, either because their Nortel product seems to cause interference
or suffers from interference, they should contact their distributor immediately. The
distributor will assist with a remedy for any problems and, if necessary, will have full
support from Nortel.

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Safety

Regulatory information 25

Warning:

Only qualified service personnel may install this equipment. The instructions in this
manual are intended for use by qualified service personnel only.

Warning: Risk of shock.

Ensure the BCM is unplugged from the power socket and that any telephone or network
cables are unplugged before opening the BCM main unit or expansion unit.

Read and follow installation instructions carefully

Warning: Only qualified persons should service the system.

The installation and service of this hardware is to be performed only by service
personnel having appropriate training and experience necessary to be aware of hazards
to which they are exposed in performing a task and of measures to minimize the danger
to themselves or other persons.

Electrical shock hazards from the telecommunication network and AC mains are
possible with this equipment. To minimize risk to service personnel and users, the BCM
system must be connected to an outlet with a third-wire Earth.

Service personnel must be alert to the possibility of high leakage currents becoming
available on metal system surfaces during power line fault events near network lines.
These leakage currents normally safely flow to Protective Earth through the power cord.
Therefore, it is mandatory that connection to an earthed outlet is performed first and
removed last when cabling to the unit. Specifically, operations requiring the unit to be
powered down must have the network connections (exchange lines) removed first.

Additional safety information

The following interfaces (TNV) can be connected to the Public Switched Telephone Network in
accordance with Nortel and the local carriers installation requirements:

• BCM, CSC GATi Ports

• BCM, CSC ADSL Port option

• Expansion Unit, Digital Trunk Module (T1/E1/ISDN)

• Expansion Unit, Global Analog Trunk Module 4 and 8 Port (Loop Start)

• Expansion Unit, CTM4/8 (Loop Start)

• Expansion Unit, 4x16 (Loop Start)

• Expansion Unit, BRIM (ST configuration)

BCM200/400 4.0 Installation and Maintenance Guide

26 Regulatory information

The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be
connected to unprotected plant wiring.

• BCM, CSC Page Port

• BCM, CSC Auxiliary Ringer Port

• BCM, CSC Music On-Hold Port.

• BCM, CSC Relay Port

• BCM, CSC USB Port

• BCM, CSC Ethernet Port including optional Ethernet Hub Ports

ITU standardization compliance

The following list provides voice/data applications and telephony support for BCM 4.0:

• G.711 and G.729AB codecs

• V.27ter, V.29, and V.17 data modem modulation supported (T.38 fax control gateway)

•G3 fax

• T512.1 (Type 1 Receiver DTMF)

•G.168

•H.323

•Q.931

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Chapter 1

Getting started

About this guide

The BCM200/400 4.0 Installation and Maintenance Guide describes how to install, configure, and
maintain the BCM200 and BCM400 hardware running Business Communications Manager
(BCM) 4.0 software.

The concepts, operations, and tasks described in this guide relate to the hardware of the BCM
system. This guide provides task-based information on how to install the hardware components
and perform basic configuration tasks.

Use Element Manager, Startup Profile, and Telset Administration to configure various BCM
parameters.

In brief, the information in this guide explains:

• Installing hardware components

• Starting and initializing the system hardware

• Replacing components

• Testing the system

27

Audience

The BCM200/400 4.0 Installation and Maintenance Guide is directed to installers responsible for
installing, configuring, and maintaining BCM 4.0 systems.

To use this guide, you must:

• be an authorized BCM 4.0 installer or administrator within your organization

• know basic Nortel BCM terminology

• be knowledgeable about telephony and IP networking technology

Acronyms

The following is a list of acronyms used in this guide.

Table 1 Acronyms (Sheet 1 of 3)

Acronym Description

ACU Audio conference unit

AIS Alarm indication system

APC American Power Conversion

BCM200/400 4.0 Installation and Maintenance Guide

28 Chapter 1 Getting started

Table 1 Acronyms (Sheet 2 of 3)

Acronym Description

ASM Analog station module (analog station media bay module)

ATA Analog terminal adapter

BCM Business Communications Manager

BRIM Basic rate interface module (basic rate interface media bay module)

CAP Central answering position

CFA Carrier failure alarm

CLID Calling line identification

CO Central office

CSU Channel service unit

CTM Caller ID trunk module (caller ID trunk media bay module)

DDIM Digital drop and insert MUX

DIMM Dual in-line memory module

DMC Digital mobility controller

DSM Digital station module (digital station media bay module)

DSP Digital signal processor

DSU Data service unit

DTE Data terminal equipment

DTM Digital trunk module (digital trunk media bay module)

FEM Fiber expansion module

FRU Field replaceable unit

GASM Global analog station module (global analog station media bay module)

GATM Global analog trunk module (global analog trunk media bay module)

KEM Key expansion module

KIM Key indicator module

KRS Keycode retrieval system (Nortel keycode retrieval system)

LAN Local area network

LIU Line isolation unit

MBM Media bay module

MSC Media services card

MWI Message waiting indication

NIC Network interface card

ONS on-premise station

OSI Open switch interval

PCI Peripheral component interface

PEC Processor expansion card

PSTN Public switched telephone network

PSU Power supply unit

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Table 1 Acronyms (Sheet 3 of 3)

Acronym Description

QoS Quality of service

RAI Remote alarm indication

RAID Redundant array of independent disks

REN Ringer equivalence number

RFO Redundant feature option

RPS Redundant power supply

SAPS Station auxiliary power supply

SELV Safety extra low voltage

SSD System status display

UPS Uninterruptable power supply

USB Universal serial bus

VMWI Visual message waiting indicator

VOIP Voice over Internet protocol

WAN Wide area network

Chapter 1 Getting started 29

Symbols and conventions used in this guide

These symbols are used to highlight critical information for the BCM system.

Caution: Alerts you to conditions where you can damage the equipment.

Danger: Alerts you to conditions where you can get an electrical shock.

Warning: Alerts you to conditions where you can cause the system to fail or work

improperly.

Note: Alerts you to important information.

Tip: Alerts you to additional information that can help you perform a task.

BCM200/400 4.0 Installation and Maintenance Guide

30 Chapter 1 Getting started

Security Note: Indicates a point of system security where a default should be

changed, or where the administrator needs to make a decision about the level of

!

security required for the system.

Warning: Alerts you to ground yourself with an antistatic grounding strap
before performing the maintenance procedure.

Warning: Alerts you to remove the BCM main unit and expansion unit power
cords from the AC outlet before performing any maintenance procedure.

These conventions and symbols are used to represent the Business Series Terminal display and
dialpad.

Convention Example Used for

Word in a special font (shown in
the top line of the display)

Underlined word in capital letters
(shown in the bottom line of a
two-line display telephone)

Dialpad buttons

Pswd:

PLAY

£

Command line prompts on display telephones.

Display option. Available on two-line display
telephones
option on the display to proceed.

Buttons you press on the dialpad to select a
particular option.

. Press the button directly below the

These text conventions are used in this guide to indicate the information described:

Convention Description

bold Courier
text

Indicates command names and options and text that you must enter.
Example: Use the
Example: Enter

info command.

show ip {alerts|routes}.

italic text Indicates book titles.

plain Courier
text

FEATURE
HOLD

Indicates command syntax and system output (for example, prompts
and system messages).

Example:

Set Trap Monitor Filters

Indicates that you press the button with the coordinating icon on
whichever set you are using.

RELEASE

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Related publications

This section provides a list of additional documents referred to in this guide. There are two types
of publication: Technical Documents on page 31 and User Guides on page 31.

Technical Documents

System Installation

Upgrade Guide (N0060597)

BCM 4.0 Installation Checklist and Quick Start Guide (N0060602)

BCM1000 BCM 3.7 Installation and Maintenance Guide (N0008587 01)

BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum (N0060603)

Keycode Installation Guide (N0060625)

System Programming

BCM 4.0 Administration Guide (N0060598)

Chapter 1 Getting started 31

BCM 4.0 Device Configuration Guide (N0060600)

BCM 4.0 Networking Configuration Guide (N0060606)

BCM 4.0 Telset Administration Guide (N0060610)

Telephones and Peripherals

BCM 4.0 Telephony Device Installation Guide (N0060609)

Digital Mobility

Digital Mobility System Installation and Configuration Guide (N0000623)

T7406 Cordless Handset Installation Guide (P0606142)

IP Telephony

WLAN IP Telephony Installation and Configuration Guide (N0060634)

Call Pilot

CallPilot Manager Set Up and Operation Guide (N0027247)

CallPilot Telephone Administration Guide (N0060618)

User Guides

There are no references to specific user guides.

BCM200/400 4.0 Installation and Maintenance Guide

32 Chapter 1 Getting started

How to get help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support
Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues
with Nortel products. More specifically, the site enables you to:

• download software, documentation, and product bulletins

• search the Technical Support Web site and the Nortel Knowledge Base for answers to
technical issues

• sign up for automatic notification of new software and documentation for Nortel equipment

• open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical Support Web site, and have a
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following Web site to obtain the phone number for your region:

http://www.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:

http://www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.

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Chapter 2

Introducing the BCM hardware

The Nortel Business Communications Manager (BCM) system provides private network and
telephony management capability to small and medium-sized businesses. The BCM system
integrates voice and data capabilities, voice over Internet protocol (VoIP) gateway functions, and
quality of service (QoS) data-routing features into a single telephony system. The BCM system is
a compact system that enables you to create and provide telephony applications for use in a
business environment.

Refer to the following sections for information on the BCM hardware components:

• “Main units”

• “BCM400 advanced function tray” on page 39

• “Base function tray component hardware” on page 41

• “BCM expansion unit (BCM400 only)” on page 51

• “MBM bays and backplane” on page 52

• “Media bay modules (MBMs)” on page 53

• “BCM400 expansion gateway” on page 65

• “BCM components” on page 66

• “Field replaceable units (FRU)” on page 72

• “Telephones and adapters” on page 75

33

Main units

The primary hardware component in the BCM system is the main unit:

• BCM200 main unit (see “BCM200 main unit”)

• BCM400 main unit (see “BCM400 main unit” on page 36)

Note: Some of the components described in this document are not available in all areas.
Ask your Nortel sales agent for information about availability.

Warning: External equipment connected to the auxiliary ringer, page relay, page
output, and music-on-hold interfaces must use safety extra low voltage (SELV).
All four interfaces are SELV, and the external equipment connected to these
interfaces must be SELV. If these interfaces are not SELV, you must use external
line isolation units (LIU).

BCM200/400 4.0 Installation and Maintenance Guide

34 Chapter 2 Introducing the BCM hardware

BCM200 main unit

Figure 1 illustrates the BCM200 main unit, and Table 1 describes the main unit components.

Figure 1 BCM200 main unit components

Base function tray

MBM bays

Tray latch

Tray latch

MBM
ejectors

Table 1 BCM200 main unit component descriptions

Component Description

Base function tray The sliding base function tray provides call processing functions and interface

connections. See “Base function tray component hardware” on page 41.

Tray latch The tray latch enables you to remove the base function tray.

Media bay module (MBM)
bays

MBM ejectors The MBM ejector enables you to remove an MBM from the MBM bay.

The MBM bay is a slot into which you install an MBM. The BCM200 main unit has two
MBM bays. See “Media bay modules (MBMs)” on page 53.

Figure 2 shows the location of the BCM200 main unit internal components. Table 2 describes the

internal components.

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Figure 2 BCM200 main unit internal components

Chapter 2 Introducing the BCM hardware 35

Front view

Rear view

MBM backplane
connectors

Power supply bay

Fan

Hard disk

I/O card

Removable cover

Power supply

MBM backplane

Fan exhaust

Hard disk bay (removable panel)

Rack-mount adapter
anchor points

Table 2 BCM200 main unit internal component descriptions

Component Description

Hard disk The programmed hard disk (or field redundancy upgrade) provides an additional hard

Power supply The auto-sensing power supply (standard) provides power to the main unit (see “BCM

Cooling fan The system cooling fan forces warm air out of the main unit (see “Cooling fan” on

I/O card The I/O interface card provides a signal junction between the base function tray, hard

MBM backplane The MBM backplane provides the MBM component interface to the power supply and

Removable cover The removable cover provides access to internal components.

disk and redundant array of independent disks (RAID) controller card. See “Hard disk”

on page 69

power supply” on page 66).

page 71).

disk, power supply, and cooling system (see “I/O interface card” on page 50).

main card (see “MBM bays and backplane” on page 52).

.

BCM200/400 4.0 Installation and Maintenance Guide

36 Chapter 2 Introducing the BCM hardware

BCM400 main unit

The BCM400 main unit is available either in a standard or redundant feature option (RFO)
configuration.

Figure 3 illustrates the BCM400 main unit, and Table 3 describes the main unit components.

These components are the same for the standard and RFO configurations.

Figure 3 BCM400 main unit components

Advanced function tray

Tray latch

PrimaryMirror

Tray latch

Alarm Reset

Status

Base function tray

MBM bays

MBM ejector

Table 3 BCM400 main unit component descriptions

Component Description

Base function tray The sliding base function tray provides call processing functions and interface

connections. See “Base function tray component hardware” on page 41.

Advanced function tray The sliding advanced function tray contains a hard disk and a bay for future use. See

Tray latch The tray latch enables you to remove the base function tray or the advanced function

Media bay module (MBM)
bay

MBM ejector The MBM ejector enables you to remove an MBM from the MBM bay.

“BCM400 advanced function tray” on page 39.

tray.

The MBM bay is a slot into which you install an MBM. See “Media bay modules

(MBMs)” on page 53.

Figure 4 shows the BCM400 main unit standard configuration internal components, while Figure 5

shows the BCM400 main unit RFO internal components. Table 4 describes the internal
components.

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Chapter 2 Introducing the BCM hardware 37

Figure 4 BCM400 main unit internal components (standard configuration)

Front view

Advanced
function tray

Base function
tray

Rear view

Removable cover

Power supply

Fan

MBM backplane

Rack-mount bracket

MBM backplane
connectors

Fan access panel

Fan exhaust

Power supply
support bracket
mount

BCM200/400 4.0 Installation and Maintenance Guide

38 Chapter 2 Introducing the BCM hardware

Figure 5 BCM400 main unit internal components (RFO configuration)

Front view

Advanced
function tray

Base function
tray

Rear view

MBM backplane
connectors

Power supply

Hard disks &
RAID

Rack-mount bracket

Removable cover

Fans

MBM backplane

Fan exhausts

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Fan access
panel

Power supply
support bracket
mount

Chapter 2 Introducing the BCM hardware 39

Table 4 BCM400 main unit internal component descriptions (standard and RFO configurations)

Component Description

Front view

Removable cover The removable cover provides access to internal components.

Power supply Standard: The auto-sensing power supply (standard) provides power to the main unit

(see “BCM power supply” on page 66).
RFO: The two redundant, hot-swappable power supply modules provide power to the

main unit (see “BCM power supply” on page 66).

Cooling fan Standard: The system cooling fan forces warm air out of the main unit (see “Cooling

fan” on page 71).

RFO: The two system cooling fans force warm air out of the main unit (see “Cooling

fan” on page 71).

MBM backplane The MBM backplane provides the MBM component interface to the power supply and

Rack-mount bracket The rack-mount bracket is required to install the main unit in an equipment rack.

Hard disk and RAID The two hard disks and RAID controller card.

Rear view

main card (see “MBM bays and backplane” on page 52).

MBM backplane connector The MBM backplane connector connects to the MSC and power supply.

Fan access panel The fan access panel provides access to the fans for maintenance purposes.

Fan exhausts The fan exhausts allow the fans to move warm air outside the main unit.

Power supply support bracket
mount

The power supply support bracket stabilizes the power supply when mounted in the
main unit.

BCM400 advanced function tray

The advanced function tray houses the hard disk assembly and an extra, unpopulated bay. The
standard configuration contains a single hard disk and has no redundant array of independent disks
(RAID) LED display.

The advanced function tray in the RFO configuration contains two hard disks and a RAID
controller card, and has an LED display to monitor RAID status. The extra, unpopulated bay is
reserved for future development. The advanced function tray mounts in the upper BCM400 main
unit bay. The advanced function tray slides out and away from the front of the main unit for hard
disk maintenance, RAID upgrade, or exchange purposes.

Figure 6 illustrates the advanced function tray and faceplate interfaces for the BCM400 standard

and RFO configurations.

BCM200/400 4.0 Installation and Maintenance Guide

40 Chapter 2 Introducing the BCM hardware

Figure 6 Advanced function tray

Hard disk

Advanced function
tray latch

Status LEDs
(RAID only)

Buzzer reset button
(RAID only)

Reserved bay

Advanced function tray face with single hard disk

Hard disk cage

Hard disk

Reserved bay

Power supply
connector

Hard disk cage

Advanced function
tray chassis

Bezel screw

Advanced function tray RAID configuration

Primary disk

Power supply
connector

Hard disk

IDE connector

cage lift tab

BCM400 advanced function tray RAID Status LEDs

Three LEDs are located on the bezel face of the advanced function tray (see Figure 7). The LEDs
show the current state of redundant array of independent disks (RAID) hardware components.

The RAID Status LEDs indicate monitoring of the following:

• Primary hard disk activity

• Mirror hard disk activity

• RAID card status activity

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RAID
card

Mirror
disk

IDE connector

Figure 7 Advanced function tray RAID Status LEDs

Chapter 2 Introducing the BCM hardware 41

Primary Mirror

Status

Base function tray component hardware

This section describes the following base function tray components:

• “Base function tray faceplate components” on page 41

• “Base function tray internal components” on page 42

• “Main card” on page 45

• “Data networking components” on page 48

• “I/O interface card” on page 50

Base function tray faceplate components

Figure 8 illustrates the base function tray faceplate components. Table 5 describes the faceplate

components.

Alarm Reset

Figure 8 Base function tray faceplate components

System Status LEDs

Modem port

COM port
(serial port)

Reset button

Ethernet
port 2

WAN c a rd

MSC

USB port

Ethernet
port 1

BCM200/400 4.0 Installation and Maintenance Guide

42 Chapter 2 Introducing the BCM hardware

Table 5 Base function tray faceplate component descriptions

Component Description

System Status LEDs The system status display LEDs indicate the current status of the hardware

components (see “Base function tray system status display LEDs” on page 79).

Reset button The reset button restarts the BCM system.

WAN card The WAN card (field upgrade) connects the BCM system to the wide area network

(WAN). See “WAN interface card” on page 48.

Media services card (MSC) The MSC performs call processing and media processing of the voice channels for

the BCM system. See “Media services card (MSC)” on page 43.

USB (universal serial bus)
port

Modem port The modem port provides PSTN dial-up access to the BCM system.

COM port (or serial port) The COM port provides a serial connection to a laptop for maintenance purposes.

Ethernet port 2 Ethernet port 2 provides access to the internal local area network.

Ethernet port 1 Ethernet port 1 provides access to the external local area network.

The two USB ports connect USB-compatible peripherals to the BCM system.

See “Connecting through the serial port” on page 187.

Base function tray internal components

The base function tray installs in the main unit and houses the main card with the system
interfaces.

Figure 9 illustrates the base function tray layout (BCM200 configuration shown). Table 6

describes the internal components.

Figure 9 Base function tray internal components

DS256 interface

System Status LEDs

MSC

MSC mounting
screws

PEC III
slots

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Chapter 2 Introducing the BCM hardware 43

Table 6 Base function tray internal component descriptions

Component Description

System Status LEDs The system status display LEDs indicate the current status of the hardware

components (see “Base function tray system status display LEDs” on page 79).

DS256 interface The DS256 interface connects to MBM backplane DS30 connectors.

PEC III slots The PEC III slots provide connections for installing PECs.

Media services card (MSC) The MSC performs call processing and media processing of the voice channels for

MSC mounting screws These screws are used to mount the MSC in the main unit.

the BCM system. See “Media services card (MSC)” on page 43.

Media services card (MSC)

The media services card (MSC) is a peripheral component interface (PCI) card that performs call
processing and media processing of the voice channels for the BCM system, including VoIP
trunks. The MSC also offers connections for auxiliary features, including external
customer-supplied hardware for paging and music-on-hold.

Figure 10 shows the BCM200 MSC components. Figure 11 shows the BCM400 MSC

components. Table 7 describes the MSC faceplate optional connectors.

Figure 10 BCM200 MSC components

PEC III (2 slots)

DS256 interface (connect
to MBM backplane DS30
connectors)

Bracket press plate

Auxiliary ringer

Page relay

Page output

Mounting
screw
holes

PCI connector

Lanclet tab

Music-on-hold input

BCM200/400 4.0 Installation and Maintenance Guide

44 Chapter 2 Introducing the BCM hardware

Figure 11 BCM400 MSC components

PEC III (4 slots)

DS256 interface (connect
to MBM backplane DS30
connectors)

Bracket press plate

DS256 (to expansion unit)

Auxiliary ringer

Page relay

Page output

Mounting
screw
holes

PCI connector

Lanclet tab

Music-on-hold input

Table 7 MSC faceplate optional connectors

Connectors Description

DS256 connector (BCM400) The BCM expansion unit connects to the BCM main unit through the DS256 jack on

the MSC faceplate. The DS256 cable to make this connection is provided with the
purchase of a BCM expansion unit.

Auxiliary ringer jack The BCM system uses the auxiliary ringer jack to control the cadence of an auxiliary

ringer (customer supplied). You must use this output in a low current, low voltage
application only. Do not use this output for switching the auxiliary ringer directly.

Page relay jack When you use the page signal output jack to connect an external paging amplifier,

you also use the page relay jack. The page relay jack connects a floating relay contact
pair. The BCM system uses this jack to control the external paging amplifier.

Page output jack The BCM system uses the page output to connect an internally generated voice

paging signal to an external paging amplifier (customer supplied).

Music-on-hold jack The BCM system uses the music-on-hold input to connect an external music source

For directions on setting up these features, refer to “Installing optional telephony equipment” on page 181.

that supplies a signal to held lines (music-on-hold) or telephone speakers
(background music). The input source can be any available radio or music source
approved for connection to the network.

Warning: External equipment connected to the auxiliary ringer, page relay, page output,
and music-on-hold interfaces must use safety extra low voltage (SELV). All four
interfaces are (SELV) and the external equipment connected to these interfaces must be
SELV. If these interfaces are not SELV, you must use external line isolation units (LIU).

N0060612N0060612

Chapter 2 Introducing the BCM hardware 45

MSC IP call processing hardware

If your system requires a high volume of IP telephones or more IP trunks than the standard eight
trunks, you can switch a DS30 bus setting on the MSC from providing service for an MBM, to
providing digital processing service for additional IP telephones and trunks. To ensure adequate
data flow from the system, you can increase the number of PEC III cards (BCM200 can have
maximum of two cards; BCM400 can have a maximum of four).

• DS30 buses: DS30 buses contain internal communication paths. Each DS30 bus provides up
to 32 signaling channels and 32 media channels.

— Two DS30 buses are exclusively dedicated to MSC data resources. Five paths within these

buses have hard-coded applications. The other paths can be assigned to various data
applications, such as voice mail, dialup ISDN WAN, VoIP trunks, or IP telephony.

— Five DS30 buses are exclusively reserved for the MBMs.

— One DS30 bus can be switched to accommodate MBMs or more channels for IP

telephones or VoIP trunks. You control the use of this bus by using either a 2/6 or 3/5
DS30 bus split. This is set when you configure the system.

• PEC IIIs: PEC IIIs increase the digital signal processing capacity for voice mail, call center,
fax, VoIP trunks, IP telephony, and dial-up ISDN WAN features. The BCM200 system uses
one PEC III card (expandable to two). The BCM400 system uses two PEC IIIs (expandable to
four) to accommodate increased requirements for media processing.

Main card

The main card contains several field replaceable units (FRUs), such as the RAM, modem card, and
CMOS battery. A riser card, set at right angles to the main card, provides connections for the MSC
and a field-installed wide area network card (WAN). Figure 12 shows the layout of the main card
as installed in the base function tray.

BCM200/400 4.0 Installation and Maintenance Guide

46 Chapter 2 Introducing the BCM hardware

Figure 12 Main card connectors (installed in the base function tray)

PCI riser card
connectors

Modem
card

CMOS
battery

DIMM
connectors

I/O card
connector

Main card

Main card connections

The main card provides peripheral and telephony processing control for the BCM system. The
main card connects to the I/O card, system status display (SSD) card, and modem interface card.

Figure 13 shows the main card and I/O card connectors.

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Figure 13 Card connections

Chapter 2 Introducing the BCM hardware 47

Front Rear

SSD board
connector

SSD connector

Modem card

Modem card
connector

Lower PCI riser
connection to MSC

Main card

Upper PCI riser
connection to
WAN c a rd

DIMM connectors

Connect to HDD for BCM400

Main card
and I/O card
connector

I/O Card

Connect to
HDD for
BCM200

Connect to
power supply
(PSU AUX)

Connect to
redundant
fan

Connect to
single fan

Connect to
power supply
(20 pin)

Connect to
redundant power
supply status

PCI riser card

The peripheral component interface (PCI) riser card extends upward, and at a right angle, from the
main card. The PCI riser card provides a PCI for the MSC and field-installed WAN cards. Figure

14 shows the PCI riser card installed in the base function tray.

Figure 15 shows the PCI connectors without the MSC or WAN cards. Two screws at the top of the

PCI riser card attach the card to the side of the base function tray.

Figure 14 PCI riser card (installed in base function tray)

MSC

WAN c a rd
(field installable)

WAN d aug h ter car ds

PCI riser card

WAN PCI connector
MSC PCI connector

Main card/PCI riser
card connector

Main card

BCM200/400 4.0 Installation and Maintenance Guide

48 Chapter 2 Introducing the BCM hardware

Figure 15 PCI riser card connectors

WAN PCI connector

MSC PCI connector

PCI riser card

PCI riser/main card connector

Main card

Data networking components

PCI riser card mounting screws

Base
function
tray - front

The data networking components connect the BCM system to the WAN.

WAN interface card

The network interface card (NIC) uses a T1 interface and sync port that connects the BCM system
to the WAN. The WAN card is available as a field replaceable unit. For further information on
removal, installation, and initialization, refer to “Replacing cards” on page 307.

The international WAN card version (Europe, Middle East, Africa [EMEA]) connects to a
channelized T1 TDM circuit with an X.21 or V.35 interface (see Figure 16 on page 49).

The dual V.35 WAN card version connects to channelized T1 TDM circuits using two V.35
interfaces (North America) (see Figure 17 on page 49).

The North American WAN card version connects to a channelized T1 TDM circuit with an
integrated T1 DSU/CSU or a V.35 interface, or both (see Figure 18 on page 49).

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Figure 16 WAN interface card (international version)

Daughter cards

PCI clamp
press plate

X.21 DB25 female
connector (WAN1)

V.35 DB25 female connector (WAN2)

Figure 17 Dual V.35 WAN interface card

Daughter cards

PCI clamp
press plate

Chapter 2 Introducing the BCM hardware 49

WAN c ar d

PCI connector

WAN c a rd

PCI connector

V.35 DB25 female connector (WAN1)

V.35 DB25 female connector (WAN2)

Figure 18 WAN interface card (North American version)

Daughter cards

PCI clamp
press plate

T1 CSU connector (WAN1)

V.35 DB25 female connector (WAN2)

WAN c a rd

PCI connector

BCM200/400 4.0 Installation and Maintenance Guide

50 Chapter 2 Introducing the BCM hardware

Modem card

The V.92 (or V.90) modem connects the BCM system to the public switched telephone network
(PSTN), enabling the BCM system to send and receive data. The modem card is standard on North
American systems, while it is optional for APAC and EMEA. The modem kit consists of a modem
card, RJ-11 interface, and connector cable. For further information on installation and removal, see

“To install a modem card” on page 317 and “To remove the modem card” on page 315.

Figure 19 shows the modem components.

Use the modem connection to:

• manage the BCM system from a different location

• provide dial-up backup for a WAN card

Figure 19 Modem card and interface

Modem card RJ-11 card interface

To main card modem
socket connector

Modem card
pin guide

RJ-11 connector
(exposed on base
function tray face)

2-pin connector

Main card connector

Base function tray
mount points

I/O interface card

The I/O interface card provides a signal junction between the base function tray, hard disk, power
supply, and cooling system. Figure 20 shows the I/O interface card and connections.

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Figure 20 I/O interface card connectors

PSU status - RPS output
signalling connector

BCM200 MSC guide bracket

Primary IDE
controller (IDE0)

Base function
tray connector

Chapter 2 Introducing the BCM hardware 51

Fan 2 connector

Fan 1 connector

20-pin power
supply connector

I/O Card

PSU AUX connector

BCM expansion unit (BCM400 only)

In addition to a main unit, the BCM400 system can have one expansion unit. The expansion unit is
not compatible with the BCM200 system. The BCM expansion unit contains six additional bays
for MBMs.

The supplied DS256 cable is 5 m (16 ft.) long and connects into a DS256 port on the MSC of the
main unit, and into a DS256 port on the center panel of the expansion unit (see Figure 21). Use of
any other cable is not supported. See “Installing an expansion unit” on page 103 for more
information on installing a expansion unit.

Note: The number of MBMs that you can install is determined by the number of DS30
buses required by the MBMs and the number of buses available.
Refer to Chapter 8, “Installing a media bay module (MBM),” on page 107.

Secondary IDE
controller (IDE1)

BCM200/400 4.0 Installation and Maintenance Guide

52 Chapter 2 Introducing the BCM hardware

Figure 21 BCM expansion unit connected to BCM400 main unit

BCM400 main unit

DS256 port

BCM expansion unit

NEEd

DS256 port

MBM bays and backplane

The number and configuration of the MBMs depend on the number of bays available in the main
unit and DS30 system resources. The BCM200 main unit provides two MBM bays. The BCM400
main unit provides four MBM bays.

All MBM bays must contain either an MBM or an MBM filler blanking plate. Fill unpopulated
MBM bay openings in the main unit with the MBM filler blanking plates (see Figure 22).

Figure 22 MBM filler blanking plate

Filler blanking plate
face

Locking clip

The MBMs slide into the MBM bays and lock into place. Pull on the MBM ejector to release the
MBM or filler blanking plate. The MBM or filler blanking plate partially ejects from the bay. Slide
the MBM out of the bay to remove it from the main unit.

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Chapter 2 Introducing the BCM hardware 53

The MBM backplane provides the MBM component interface to the power supply and main card.
The MBM backplane mounts at the rear of the MBM bays and is a non-replaceable component.

Figure 23 illustrates the BCM200 MBM backplane and connectors.

Figure 23 BCM200 MBM backplane

Front view Rear view

MBM backplane
connectors

Figure 24 illustrates the BCM400 MBM backplane and connectors.

Figure 24 BCM400 MBM backplane

MBM backplane
connector to MSC

MBM backplane
connector to power
supply

Front view

MBM backplane
connectors

Media bay modules (MBMs)

The BCM system is modular. You can increase the capacity of the system by adding more media
bay modules (MBMs). Each BCM allocates a maximum of six DS30 buses to the MBMs. The
number of MBMs that can be added to your system is determined by the number of media bays
that are open, combined with the number of DS30 buses each component uses.

Rear view

MBM backplane
connector to MSC

MBM backplane
connector to power
supply

BCM200/400 4.0 Installation and Maintenance Guide

54 Chapter 2 Introducing the BCM hardware

If your system requires many IP lines or trunks, you can reduce the number of DS30 buses that are
assigned to MBMs and increase the number of buses available to IP telephones. This is known as a
3/5 DS30 bus split. In this case, you only have five DS30 buses available for use by the MBMs.
Refer to “Understanding DS30 numbers” on page 111 for more information.

Warning: Changing the DS30 bus split

If you change the bus split from 2/6 (default) to 3/5 after the system is initialized, any
module set to DS30 bus 7 or requiring the use of bus 7 becomes inoperable.

If you change the bus split from a 3/5 split to a 2/6 split after the system is initialized, all
data is lost, and all optional applications must be reinstalled and reconfigured.

Bus 7 must be

enabled prior to converting from a 2/6 to 3/5 split.

Figure 25 Telephony hardware components

Refer to “Media bay module availability” on page 361
and “FEM MBM–Norstar trunk cartridge

combinations” on page 362 to determine which MBMs

and which types of trunk lines are available in your
location.

The MBMs connect with external devices to implement various types of voice trunks and
extensions. Install the MBMs in the MBM bays in the BCM200 or BCM400 main units and the
BCM expansion unit.

CTM 4

1Aux 2 3 4

1234 1234

StatusPower

“Telephones and adapters”
on page 75

DSM 16+

“Trunk media bay modules
(MBMs)” on page 55

“Station media bay modules
(MBMs)” on page 59

“Specialized media bay
modules (MBMs)” on page

MBMs have LEDs on the faceplate. For information on MBM LEDs, see “Viewing the BCM

system LEDs” on page 79.

The back of the MBM has a single connector that provides signaling channels, media channels,
and power to the MBM. This connector plugs into the MBM backplane in the main unit or
expansion unit. Some MBMs also have a cooling fan that runs off the MBM power source. Figure

26 shows the rear views of the two types of MBMs.

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Note: Refer to “Media bay module availability” on page 361 to determine which
MBMs and which types of trunk lines are available in your location.

Figure 26 MBM connectors (rear view)

Chapter 2 Introducing the BCM hardware 55

Signaling, media, and
power connector

Signaling, media, and
power connector

Cooling fan

This section provides information on the following telephony MBMs:

• “Trunk media bay modules (MBMs)” on page 55

• “Station media bay modules (MBMs)” on page 59

• “Specialized media bay modules (MBMs)” on page 64

Trunk media bay modules (MBMs)

You install the trunk MBMs in the BCM main unit or the BCM expansion unit. Trunk MBMs
connect telecommunications lines to the BCM system.

The type of MBM you install is determined by:

• which lines are available from your telephone service provider

• what lines you require for the types of telephones you want to use

• budget considerations

Table 8 lists the types of trunk MBMs that are available for the BCM system.

Table 8 Trunk MBMs (Sheet 1 of 2)

MBM What it does Special notes

DTM
(see “Digital trunk media bay

module” on page 56)

CTM4/CTM8
(see “Caller ID trunk media bay

module” on page 57)

Connects digital public switched
telephone lines to the BCM system.

Connects a maximum of four (CTM4) or
eight (CTM8) analog public switched
telephone lines to the BCM system.

BCM200/400 4.0 Installation and Maintenance Guide

Install in the BCM main unit only.
DTMs do not function if installed in the
BCM expansion unit.

56 Chapter 2 Introducing the BCM hardware

Table 8 Trunk MBMs (Sheet 2 of 2)

MBM What it does Special notes

ISDN BRI
(see “Basic rate interface media

bay module” on page 58)

GATM4/GATM8
(see “Global analog trunk media

bay module” on page 58)

ADID4/ADID8
(see Analog direct inward dialing

media bay module on page 59)

Note: Refer to “Market profile attributes” on page 361 for supported market profiles.

Connects a maximum of four ISDN BRI
S/T interfaces.

Connects either four (GATM4) or eight
(GATM8) analog public switched
telephone lines to the BCM system.

Connects either four (ADID4) or eight
(ADID8) analog DID interfaces.

Digital trunk media bay module

The digital trunk media bay module (DTM) connects to a standard digital PSTN T1/fT1, E1/fE1,
or PRI ISDN line using either a digital or PRI line. The DTM also supports DASS2, DPN22,
Q.SIG, and MCDN over ISDN:

• On North American BCM systems, the DTM connects a T1 or PRI circuit to the BCM system;
T1 circuits provide 24 digital channels to the PSTN, while PRI circuits provide 23 digital
channels to the PSTN.

• On International BCM systems, the DTM connects an ETSI ISDN (E1) or PRI (EI) circuit to
the BCM system, providing a maximum of 30 digital channels to the PSTN.

Warning: Install DTMs in the BCM main unit only. DTMs do not function if
installed in the BCM expansion unit.
If there are no empty MBM bays in the BCM main unit, move MBMs to the
expansion unit to provide space for the DTMs.

The front bezel of the DTM has an RJ-48C connector that connects the DTM to the service
provider connection point. The faceplate also has a set of monitor jacks you can use to monitor the
span.

There are six additional LEDs on the front of the DTM. For information about these additional
LEDs, refer to “DTM LEDs” on page 82.

Figure 27 shows the DTM module interfaces.

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Chapter 2 Introducing the BCM hardware 57

Figure 27 DTM faceplate

Monitor jacks RJ-48C digital

Tip: You can install a maximum of three DTM modules in the BCM main unit, depending
on the available buses.

Caller ID trunk media bay module

There are two Caller ID trunk media bay modules (CTM):

telephone line
connector

• CTM4
The CTM4 connects a maximum of four analog calling line ID (CLID) interfaces to the BCM
system through four RJ-11 jacks on the MBM faceplate. These jacks are labeled Line 1,
Auxiliary, Line 2, Line 3, and Line 4. The auxiliary jack connects to Line 1.

• CTM8
The CTM8 provides eight analog CLID interfaces to the BCM system through eight RJ-11
jacks on the MBM faceplate. Each jack also supports disconnect supervision. There are two
auxiliary jacks on this MBM which connect to Line 1 and Line 5.

The auxiliary ports enable you to connect to a V.92 or V.90 modem, fax machine, or analog
telephone. When the auxiliary device is active, the BCM system disables the associated line.
Conversely, when the line is active, the auxiliary port line is disabled. When you connect an
analog telephone to the auxiliary port, you can use it as an emergency telephone because this line
remains active during a power outage.

Figure 28 shows the front of the CTM4 and CTM8.

BCM200/400 4.0 Installation and Maintenance Guide

58 Chapter 2 Introducing the BCM hardware

Figure 28 CTM4 and CTM8 module faceplate LEDS and connectors

CTM 4

Power LED
Status LED
Line 1
Aux
Line 2
Line 3
Line 4

Basic rate interface media bay module

The basic rate interface media bay module (BRIM) connects a maximum of four BRI ISDN loops
to the BCM system. The BRIM only recognizes the T-interface used in European networks. To use
the BRIM with the U-interface, typical in North American networks, you require an external NT1
box to convert the U-interface to a T-interface.

1Aux 2 3 4

CTM4

Front View

Line 1
Auxiliary port

Auxiliary port
Line 5

CTM 8

87 6Aux5

1Aux 2 3 4

CTM8

Each BRI ISDN loop you connect adds two telephone lines to the BCM system. Therefore, each
BRIM adds a maximum of eight lines to the BCM system through the four RJ-48C jacks on the
faceplate. The LEDs beside each RJ-48C jack are on when the ISDN line is active. Figure 29 on

page 58 shows the BRIM faceplate LEDs and connections.

Figure 29 BRIM faceplate

Global analog trunk media bay module

The global analog trunk media bay module (GATM) provides an interface for four or eight analog
public switched telephone network (PSTN) lines. The GATM supports both pulse and tone
dialing, as well as caller ID and disconnect supervision in selected markets throughout the world.

The GATM uses an RJ-21 connector as the trunk interface. Figure 30 shows the GATM faceplate
LEDs and RJ-21 connector. The GATM is available either in four-port (GATM4) or eight-port
(GATM8) configurations.

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Chapter 2 Introducing the BCM hardware 59

Figure 30 GATM faceplate

Analog direct inward dialing media bay module

The analog direct inward dialing (ADID) MBM provides an interface for four or eight analog
public switched telephone network (PSTN) lines. The ADID MBM supports both pulse and tone
dialing as well as disconnect supervision, and direct inward dialing call progress signaling as
described in standard TIA-464C.

The ADID MBM uses an RJ-21 connector for trunk connections. The figure ADID faceplate on
page 59 shows the ADID faceplate LEDs and connectors. The ADID is available either in
four-port (ADID4) or eight-port (ADID8) configurations.

Figure 31 ADID faceplate

Station media bay modules (MBMs)

Station (MBM) connect telephones and analog telecommunication devices to the BCM system.

Table 9 lists the available station MBMs.

Table 9 Station MBMs (Sheet 1 of 2)

MBM What it does Special notes

DSM16(+)/DSM32(+)
(see “Digital station media bay module”

on page 60)

4x16
Combination of a CTM4 and a DSM16

(see “4x16 media bay module” on page

61)

ASM/ASM8
(see “Analog station media bay modules”

on page 61)

Connects a maximum of 16 (DSM16+) or
32 (DSM32+) digital telephones to the
BCM system.

Connects a maximum of four analog
public switched telephone lines to the
BCM system.

Also connects a maximum of 16 digital
telephones to the BCM system.

Connects a maximum of eight analog
devices to the BCM system.

BCM200/400 4.0 Installation and Maintenance Guide

60 Chapter 2 Introducing the BCM hardware

Table 9 Station MBMs (Sheet 2 of 2)

MBM What it does Special notes

ASM8+/GASM
(see “Analog station media bay modules”

on page 61)

Note: Refer to “Market profile attributes” on page 361 for supported regions.

Connects a maximum of eight analog
devices to the BCM system.

The GASM provides the following
additional services: caller ID, pass
through, message waiting indication, and
disconnect supervision at the telephone.

The GASM also allows you to download
new firmware.

Digital station media bay module

The digital station media bay modules (DSM) support digital telephones on the BCM system. This
section describes the DSM16(+) and DSM32(+) MBMs (see Figure 32).

The DSMs have the following characteristics:

• DSM16(+) — supports 16 digital telephones through one RJ-21 connector. Set the double
density switch to enable the DSM to carry 16 extensions over a half DS30 bus. If required,
install a second DSM16(+) and set the double density switch to occupy the second half of the
DS30 bus to expand the number of extensions to 32.

• DSM32(+) — supports 32 digital telephones through two RJ-21 connectors. A DSM32(+)
operating in single-density mode occupies two DS30 buses. Set the double density switch to
enable the DSM to carry 32 extensions over a single DS30 bus.

Note: Devices that share a DS30 bus must be similar. Use two DSM16(+) module
in double density mode on a single DS30 bus. Do not mix a DSM16(+) module
with a DSM32(+) module over a single DS30 bus.

Figure 32 DSM faceplate LEDs and connectors

DSM 16(+)

DSM 32(+)

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Chapter 2 Introducing the BCM hardware 61

4x16 media bay module

The 4x16 media bay module (MBM) provides both analog trunk connections and connections to
digital telephones. The 4x16 MBM provides connections for four analog trunk lines and 16 digital
telephones. Each of the four analog trunk lines support caller ID and disconnect supervision. An
auxiliary port next to the Line 1 port enables you to use an analog telephony device, such as a
modem, fax, or telephone, to share the trunk.

Figure 33 shows the 4x16 MBM. The 4x16 MBM has one RJ-21 connector and five RJ-11

connectors on the faceplate.

Figure 33 4x16 faceplate LEDS and connectors

Analog station media bay modules

The analog station media bay modules (ASM, ASM8, ASM8+, and GASM8) can connect to a
maximum of eight analog telecommunication devices. These devices are standard analog
telephones, cordless telephones, fax machines, answering machines, or modems. The maximum
speed for a modem connection is 28.8 kbit/s.

In addition to ASM8 features, the ASM8+ and GASM8 offer the following features:

• Visual Message Waiting Indicator (VMWI) — LED indicates to the end user that a message is
waiting.

• Disconnect supervision (Open Switch Interval [OSI] as per EIA/TIA 464) — indicates to the
attached device, in an established communication, that the connected device should release the
call (see disconnect supervision note).

• Caller ID — provides the name, phone number, and other information about the caller to the
end user at the start of the call.

• Firmware downloading capability — allows the system to upgrade the ASM8+ and GASM8
firmware at customer sites.

• Enhanced ringing capability — ASM8+ and GASM8 provide a ringing voltage of 2 REN/65 V
rms per port.

• Calling line identification (CLID)

• The GASM8 is designated as an ONS (on-premise station) port.

BCM200/400 4.0 Installation and Maintenance Guide

62 Chapter 2 Introducing the BCM hardware

Disconnect supervision note: The central office disconnects the call after the
ASM8+ provides an open switch interval (OSI) to the off-hook station of 850 ms
(TIA/EIA 464 section 5.4.10.2.4; minimum is 600 ms) as a disconnect signal. If
the station remains on-hook after the disconnect signal, the ASM8+ disconnects
the station equipment from the network without returning a tone to it (TIA/EIA
464 section 5.4.10.2.5[1]). After the station equipment goes on-hook, the ASM8+
station interface is restored to on-hook (idle).

It is important to ensure that the device, application, or interface card connected to
an ASM8+ station interface conform to these on-hook and off-hook conditions.

The ASM, ASM8, ASM8+, and GASM8 each have one RJ-21 connector on the faceplate. Figure

34 on page 62 shows the GASM8.

Figure 34 GASM8 faceplate LEDs and connectors

The ringer equivalency number (REN) per port for ASM8 is 1; the REN for ASM8+ and GASM8
is 2.

Note: The termination of the analog interface can consist of any combination of devices,
subject only to the requirement that the sum of the RENs of all the devices does not exceed
the REN of the interface to which the device is connected.

Table 10 shows the specifications for ATA2, ASM8, ASM8+, GASM8, and global analog station

interface (GASI).

Table 10 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 1 of 2)

Specification ATA2 ASM8 ASM8+ GASM8 GASI

Ringing frequency
(North America)

Ringing frequency
(Europe)

Ringing voltage (North
America)

Ringing voltage
(Europe)

20 Hz ± 1 Hz 20 Hz ± 1 Hz 20 Hz ±1 Hz 20 Hz ±1 Hz 20 Hz ±1 Hz

± 1 Hz 25 Hz ± 1 Hz 25 Hz ± 1 Hz 25 Hz ± 1 Hz 25 Hz ± 1 Hz

25 Hz

80 V rms

75 V rms +/­10%

± 10% 55 V rms ± 10% 65 V rms ± 10% 65 V rms ± 10% 65 V rms ± 10%

N/A 65 V rms

± 10% 65 V rms ± 10% 65 V rms ± 10%

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Chapter 2 Introducing the BCM hardware 63

Table 10 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2)

Specification ATA2 ASM8 ASM8+ GASM8 GASI

Loop current 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum 20 mA minimum

Battery feed voltage -48 V dc

FIC code OL13ABC N/A N/A N/A N/A

Ringer equivalency
number

ATA2 to BCM loop
resistance (cable only)

Analog loop resistance
on terminal side for
voice applications
(cable only)

Analog loop resistance
on terminal side for
data applications
(cable only)

Input impedance at tip
and ring

Return loss > 20 dB for 200

Insertion loss on an
internal call

Insertion loss on an
external call

31222

135 ohms
(800 m of

0.5-mm wire or
2600 ft of 24
AWG wire)

1300 ohms
(7200 m of

0.5-mm wire or
26000 ft of 24
AWG wire)

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

600 ohms 600 ohms 600 ohms 600 ohms 600 ohms

to 3400 Hz
(when
terminated with
600 ohms)

ATA2 to BCM
loss 3.0 dB
dB

ATA2 to BCM
loss 2.2 dB +/-

1.0 dB; BCM to
ATA2 loss 0.5 dB

± 1.0 dB

MWI type (see Note) Stutter tone Stutter tone Stutter tone/

Disconnect
supervision types

Note: The MWI type depends on the country profile, and the MWI voltage shown is a maximum value.

N/A N/A OSI EIA/TIA 464

± 10% -48 V dc ± 10% -29 V dc ± 10% -48 V dc ± 10% -48 V dc ± 10%

N/A N/A N/A N/A

250 ohms (1538
m of 0.5-mm
wire or 5000 ft of
24 AWG wire)

250 ohms (1538
m of 0.5-mm
wire or 5000 ft of
24 AWG wire)

> 20 dB for 200
to 3400 Hz
(when
terminated with
600 ohms)

ATA2 to BCM
loss 3.0 dB

± 0.5

dB

ASM to BCM
loss 3.0 dB +/-

1.0 dB; BCM to
ASM loss 0.5 dB

± 1.0 dB

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

> 20 dB for 200
to 3400 Hz
(when
terminated with
600 ohms)

ATA2 to BCM
loss 3.0 dB

± 0.5

dB

ASM to BCM
loss 3.0 dB +/-

1.0 dB; BCM to
ASM loss 0.5 dB

± 1.0 dB

/ Voltage MWI
(CO: 120 V)

section

4.5.10.2.4/

4.5.10.2.5.1

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

> 20 dB for 200
to 3400 Hz
(when
terminated with
600 ohms)

ATA2 to BCM
loss 3.0 dB

± 0.5

dB

ASM to BCM
loss 3.0 dB +/-

1.0 dB; BCM to
ASM loss 0.5 dB

± 1.0 dB

Stutter tone/
Reverse polarity/
Voltage MWI
(CO: 120 V)

OSI EIA/TIA 464
section

4.5.10.2.4/

4.5.10.2.5.1

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

200 ohms (1231
m of 0.5-mm
wire or 4000 ft of
24 AWG wire)

> 20 dB for 200
to 3400 Hz
(when
terminated with
600 ohms)

ATA2 to BCM
loss 3.0 dB

± 0.5

dB

ASM to BCM
loss 3.0 dB +/-

1.0 dB; BCM to
ASM loss 0.5 dB

± 1.0 dB

Stutter Tone/
Reverse polarity/
Voltage MWI
(PBX: 90 V)

N/A

± 0.5

BCM200/400 4.0 Installation and Maintenance Guide

64 Chapter 2 Introducing the BCM hardware

Specialized media bay modules (MBMs)

This section describes the MBMs that perform a specific job outside of the trunk and station MBM
descriptions (see Table 11).

Table 11 Specialized MBMs

Module type What it does Special notes

FEM
(see “Fiber expansion

media bay module” on
page 64)

DDIM
(see “Digital drop and

insert MUX” on page

64)

Connects a maximum of six Norstar expansion
units.

Enables a BCM system to share its connection to a
universal T1 network with a LAN.

Fiber expansion media bay module

The fiber expansion media bay module (FEM) connects a maximum of six Norstar MBMs to the
BCM system. These connections provide a quick way to upgrade a Norstar system to a BCM
system.

The front bezel of the FEM has six connectors. These connections are made using fiber cables
between the FEM module and the Norstar expansion unit.

Figure 35 shows the front of the FEM module. Each enabled port consumes one DS30 bus.

Figure 35 FEM faceplate LEDs and connectors

FEM

4

5

6

The switches on the FEM are used to
turn fiber ports on and off. The FEM
does not work correctly if you set these
switches using the rules used for other
MBMs.

Digital drop and insert MUX

The digital drop and insert MUX media bay module (DDIM) enables a BCM system to share its
connection to a universal T1 network with a local area network (LAN) to provide a combination of
voice and data channels.

The DDIM:

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Port 4
Power LED
Status LED
Port 1
Port 5
Port 2
Port 6
Port 3

321

Front view

• provides the functionality of a DTM (T1 digital lines only)

• splits the incoming T1 line so that some of the lines are used for voice traffic and some of the
lines are used for data traffic

• provides either the channel service unit (CSU) or data service unit (DSU) functionality to
support connections to data terminal equipment (DTE), such as a router or a bridge

• connects to network devices that support V.35 interfaces

• provides end-to-end transparent bit service

• supports loopbacks between the BCM system and the internal BCM components, and between
the BCM system and digital terminal equipment

Figure 36 shows the DDIM faceplate LEDs and connectors.

Figure 36 DDIM faceplate LEDs and connectors

Chapter 2 Introducing the BCM hardware 65

Data module serial port

Power LED
Status LED
In Service LED
Loopback test LED
Continuity loopback
Receive LEDs
Tra n sm i t LEDs

BCM400 expansion gateway

The BCM400 expansion gateway is available in standard and redundant configurations for
BCM400 systems only.

The BCM400 expansion gateway kit (North America only) consists of a BCM400 main unit and
enough VoIP gateway trunk authorization codes to enable 48 ports of VoIP trunks. The BCM400
expansion gateway, combined with the BCM400 host system, provides a maximum of 192 TDM
sets, instead of 160, while communicating to the PSTN through TDM trunks on the expansion
gateway. The VoIP trunks connect the two systems and allow the BCM400 expansion gateway to
tandem from IP trunks to the PSTN/TDM trunks (see Figure 37 on page 66).

RxDTxD RTS CTS DCD DSR TM10101

Loopback
RJ-48C digital telephone line
connector

The addition of a second BCM400 expansion gateway provides up to two T1 PSTN trunks. This
releases enough system resources on the host BCM400 main unit for the addition of 64 digital
telephones.

BCM200/400 4.0 Installation and Maintenance Guide

66 Chapter 2 Introducing the BCM hardware

Figure 37 BCM400 expansion gateway configuration

Pr MMAla

Host:
BCM main unit
and
expansion unit

All stations are
connected to
the Host

IP trunk

BCM400 expansion
gateway

BCM components

Refer to the following sections for descriptions of the BCM components:

• “BCM power supply”

• “BCM400 redundant power supply”

• “Power supply adapter cord (international users)”

• “Uninterruptable power supply”

• “Hard disk”

• “RAID upgrade kit”

• “Cooling fan”

BCM power supply

The BCM200 main unit and the BCM400 main unit (standard) use a switched power supply.
Internal cabling routes to the I/O card, media bay backplane, and hard disk. External cabling
extends to the line power supply outlet (see Figure 38 and Figure 39).

Pr MMAla

PSTN

Two PSTN trunks
on expansion
gateway

Figure 38 BCM200 and BCM400 (standard) power supply (rear view)

Rear view

Fan

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On/off switch

AC power connector

Figure 39 Standard power supply connectors

Connector Configuration for

Standard Sparkle Power Supply New Lengths

525mm MBM Back plane

Chapter 2 Introducing the BCM hardware 67

Purpose and Notes

525mm

500mm to first,
+50mm to next,
+100mm to last

(total 650mm)

tie wrapped

every 5cm

430mm to first

(right angle) ,

+150mm to

next (total

580mm)

480mm

480mm

MBM Back plane for BCM400, not required for BCM200

Hard disk cage, extra connectors to be tucked under the
hard disk

Reserved for future use

I/O Card

I/O Card

BCM400 redundant power supply

The BCM400 redundant power supply (RPS) is available as a field replaceable unit (FRU) or as
part of the BCM400 RFO. The redundant power supply consists of two power supply modules and
a power supply unit (see Figure 40 and Figure 41). The power supply modules are interchangeable
and can be exchanged one at a time during power-on conditions.

BCM200/400 4.0 Installation and Maintenance Guide

68 Chapter 2 Introducing the BCM hardware

Figure 40 BCM400 redundant power supply and modules

Power supply module
removed from the redundant
power supply unit

Figure 41 BCM400 redundant power supply connectors

Conne ct or Configura ti on f or

Redunda nt Spa rkle Power Supply

Cable Le ngths and

Markings

550mm (P2)

550mm (P3)

325mm to first

(P4), +50mm to

next (P5),

+100mm to last

(P6) (total 475mm)

340mm to first

(P7)(right a ngle) ,

+1 5 0mm to nex t

(P8) (total 490mm)

Route to Media bay backplane 1: Tie any slack at
the connector (behind the MBM).

Route to Media bay backplane 2: Tie any slack at
the connector (behind the MBM).

To hard disk: Tie any slack at the power supply. Tuck
any loose connectors under the hard disk cage.

Unused. Tie to the center of the hard disk cage.

Route to the I/O card.

Power supply module
inserted in the
redundant power
supply unit

Purpose and Notes

In addition, international (non-North American) users require a power supply adapter cord for
each main unit and expansion unit.

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515mm (P1)

Route to the I/O card.

515mm (P9)

Route to the I/O card.

515mm (PA)

Unused

300mm (PB)

Chapter 2 Introducing the BCM hardware 69

Power supply adapter cord (international users)

The power supply adapter cord is for international (non-North American) BCM users. It connects
to the power supply on one end and to the (C-14) BCM power bar on the other end.

You require one power supply adapter cord for each power supply you want to connect to the
power bar.

Uninterruptable power supply

An uninterruptable power supply (UPS) is an optional device that maintains continuous operation
during power interruption or failure conditions. The UPS provides power source monitoring and
battery backup activation so that critical BCM functionality is maintained.

In a power failure situation, the UPS provides sufficient time to either correct the problem or
activate a contingency plan to sustain services. The UPS is configured to perform a graceful
shutdown of the BCM 2 minutes before the UPS battery power is drained.

The BCM system supports American Power Conversion (APC) UPS devices that use a USB
control interface. These include the APC UPS-Smart family (for example, UPS-Smart 750,
UPS-Smart 1000) and UPS-Back family (for example, UPS-Back 500 ES, UPS-Back 350 ES).
The UPS control software enables the configuration of various operational settings.

Note: For the UPS to function correctly, connect the UPS before the BCM system
is powered up. If you connect a UPS to a running system, the UPS will not
function.

In BCM 4.0 the serial interface is not supported for UPS connectivity. Only the
USB interface supports UPS connectivity.

On BCM systems with more than one unit, the power supplies for all of the units must be
connected to a single UPS.

The UPS feature is supported in all markets (110~120V and 220~240V power standards).

Hard disk

The BCM200 main unit and the BCM400 main unit (standard) contain a single hard disk and hard
disk bracket (see Figure 42 and Figure 43).

BCM200/400 4.0 Installation and Maintenance Guide

70 Chapter 2 Introducing the BCM hardware

Figure 42 BCM200 main unit hard disk and bracket

Front view

Hard disk bracket

Hard disk

Connector

Figure 43 BCM400 main unit hard disk and bracket

Front view

Hard disk bracket

Hard disk

Rear view

Hard disk bracket lift tab

Rear view

RAID upgrade kit

The BCM200 main unit and the BCM400 main unit (standard) can contain a redundant array of
independent disks (RAID). The RAID upgrade kits have a single hard disk (mirror) and RAID
controller card. Use your current hard disk (from the single disk system) as the primary hard disk.
When the RAID upgrade is installed, the data from the primary hard disk is written to the mirror
hard disk. The dual hard disk configuration provides one-fault tolerance capability.

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Hard disk bracket lift tab

Chapter 2 Introducing the BCM hardware 71

The RAID card has three ribbon cable connectors. The hard disk connectors are mounted on the
right and left sides of the RAID controller card. The third ribbon cable connection, mounted at the
rear of the card, connects to the primary IDE connector on the I/O card (see Figure 44).

Figure 44 RAID upgrade kit (BCM400 main unit standard installation shown)

Front view

Primary hard disk

Mirror hard disk

RAID controller card

Rear view

Note: Reverse RAID
bracket installation
for BCM200. Lift tab
is on opposite end.

RAID card
Status LEDs

Primary hard disk
RAID connector

Mirror hard disk
RAID connector

RAID bracket

Mirror hard disk ribbon
cable connector (primary
hard disk connector on
opposite side)

Reset button

Primary hard disk
ribbon cable connector

IDE connector

Hard disk
bracket lift tab

Power supply
connectors

Cooling fan

The BCM200 main unit and BCM400 main unit (standard) have a single cooling fan, while the
BCM400 main unit RFO configuration has two fans. Figure 45 illustrates a cooling fan and
connectors.

The cooling fan mounts in the back of the BCM200 main unit. The cooling fans mount on a
removable panel in the back of the BCM400 main unit.

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72 Chapter 2 Introducing the BCM hardware

Figure 45 Cooling fan

Field replaceable units (FRU)

Use Table 12 to Table 17 as a reference when you need to order, replace, or install component
hardware. The tables provide references to the component description and installation procedures.

Mount holes

I/O card fan
connector

Note: The product engineering code can change over time; consult the catalog for
the latest information.

Table 12 Card field replaceable units

Component description FRU description Installation procedure

Modem card “Modem card” on page 50 “To install a modem card” on page

317

Media services card “Media services card (MSC)” on page 43“To install the media services card

Media services PEC III “MSC IP call processing hardware”

on page 45

WAN interface card with CSU/V.35
(North America only)

Dual V.35 WAN interface card “WAN interface card” on page 48 “Installing the WAN card” on page

WAN interface card with CSU/V.35/
X.21 (International only)

256MB memory module “Main card” on page 45 “To install a DIMM card” on page 326

“WAN interface card” on page 48 “Installing the WAN card” on page

“WAN interface card” on page 48 “Installing the WAN card” on page

(MSC)” on page 314

“To install a PEC” on page 323

310

310

310

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Chapter 2 Introducing the BCM hardware 73

Table 13 Chassis field replaceable units

Component description FRU description Installation procedure

Base function tray “Base function tray component

hardware” on page 41

Wall-mount kit N/A “Installing the main unit on the wall”

BCM field redundancy upgrade kit “BCM400 main unit” on page 36 “Upgrading to a redundant power

“To install the base function tray” on
page 244

on page 98

supply” on page 294
“Replacing the hard disk” on page

261
“Replacing or installing a cooling fan”

on page 331

Table 14 Hard drive field replaceable units

Component description FRU description Installation procedure

BCM hard disk, programmed (20GB) “Hard disk” on page 69 “Replacing the hard disk” on page

261

BCM RAID upgrade kit “RAID upgrade kit” on page 70 “Replacing the hard disk” on page

BCM replacement blank hard drive “Hard disk” on page 69 “Replacing the hard disk” on page

261

261

Table 15 Power supply field replaceable units

Component description FRU description Installation procedure

BCM uninterruptable power supply “BCM power supply” on page 66 “Replacing a standard power supply”

BCM400 redundant power supply
module (single)

“BCM400 redundant power supply”
on page 67

on page 283

“Upgrading to a redundant power
supply” on page 294

Table 16 Cooling fan field replaceable units

Component description FRU description Installation procedure

BCM400 cooling fan (4-wire base
unit)

BCM expansion unit cooling fan “Cooling fan” on page 71 “Installing an expansion unit fan” on

BCM200 cooling fan “Cooling fan” on page 71 “Installing the BCM200 cooling fan”

“Cooling fan” on page 71 “Installing a BCM400 cooling fan” on

page 334

page 342

on page 339

BCM200/400 4.0 Installation and Maintenance Guide

74 Chapter 2 Introducing the BCM hardware

Table 17 MBM

Component description FRU description Installation procedure

MBM bay filler blanking plate “MBM bays and backplane” on page 52“Installing a media bay module

(MBM)” on page 107

DTM MBM “Digital trunk media bay module” on

page 56

CTM4 CLID trunk MBM “Caller ID trunk media bay module”

on page 57

CTM8 CLID MBM “Caller ID trunk media bay module”

on page 57

BRI S/T MBM “Basic rate interface media bay

module” on page 58

DSM16(+) MBM “Digital station media bay module” on

page 60

DSM32(+) MBM “Digital station media bay module” on

page 60

4x16 MBM “4x16 media bay module” on page 61 “Installing a media bay module

ASM8+ MBM “Analog station media bay modules”

on page 61

GASM8 MBM “Analog station media bay modules”

on page 61

FEM MBM “Fiber expansion media bay module”

on page 64

DDIM MBM “Digital drop and insert MUX” on

page 64

GATM MBM “Global analog trunk media bay

module” on page 58

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

“Installing a media bay module
(MBM)” on page 107

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Telephones and adapters

The following telephones and devices can be used with the BCM system:

Digital Phone 7100 — one-line display, one memory button
without indicator.

Digital Phone 7000 (not shown) (International only) — four
memory buttons, without display or indicators.

Digital Phone 7208 — one-line display, eight memory buttons
with indicators.

Chapter 2 Introducing the BCM hardware 75

Digital Phone 7316 — two-line display, three display
buttons, 16 memory buttons with indicators, eight
memory buttons without indicators. Supports a separate
mute key and a headset key under the dialpad.

Digital Phone 7316E — two-line display, three display
buttons, 16 memory buttons with indicators, eight
memory buttons without indicators. Handsfree, mute,
and headset buttons are located under the dialpad. The
default button assignment for the 7316E is different from
the 7316.

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76 Chapter 2 Introducing the BCM hardware

Digital Phone 7316E + Key Indicator Module
(KIM) — all the features of the 7316E plus 24

extra memory buttons with indicators, per KIM.
Can be configured as an enhanced central
answering position (CAP) that supports line and
Hunt group appearances (the eKIMs), or as an
ordinary KIM that only supports memory button
programming (the OKIMs). Supports a maximum
of four eKIMs and up to nine OKIMS.

Digital Phone 7406 cordless telephone system — provides cordless mobility in a
small office environment. Each base station supports three telephones. Function is
based on the 7316 telephone. The base station connects to a DSM on the system.

Provides six memory buttons with indicators and a two-line display with three
display buttons.

For installation instructions, refer to the T7406 Cordless Telephone Installation
Guide.

ABC DEF

1 2 3

GHI JKL MNO

4 5 6

PQRS TUV WXYZ

7 8 9

0

#

IP Phone 1120E (not shown) — The Nortel IP Phone 1120E
brings voice and data to the desktop by connecting directly to a
Local Area Network (LAN) through an Ethernet connection.

The IP Phone 1120E has a graphical, high-resolution LCD display,
backlit, with adjustable contrast. It also has four user defined feature
keys and four soft keys.

IP Phone 1140E — The Nortel IP Phone 1140E brings voice and
data to the desktop by connecting directly to a Local Area Network
(LAN) through an Ethernet connection.

The IP Phone 1140E has a graphical, high-resolution LCD display, backlit, with adjustable
contrast. It also has six user defined feature keys and four soft keys.

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Chapter 2 Introducing the BCM hardware 77

IP Phone 2001 (not shown) — connects through an IP link to the BCM system. It has a
single-line text display with a row of display keys on the second display line. The IP Phone 2001
can be used to call through any type of BCM line.

IP Phone 2002 (not shown) — connects through an IP link to the BCM system. It has a two-line
text display with a row of display keys on the third display line, and four memory keys with
indicators. The IP Phone 2002 can be used to call through any type of BCM line.

IP Phone 2004 — connects through an IP link to the BCM
system. It has a six-line text display with a row of display keys
on the eighth display line, and six memory keys with
indicators. The IP Phone 2004 can be used to call through any
type of BCM line.

IP Phone 2007 (not shown) — connects to a LAN through an
Ethernet connection. The IP Phone 2007 supports call
processing features, and can work with an External
Application Server to display web-based and interactive
applications on the large, color LCD touch screen.

i2050 software phone (not shown) — installs on a customer
PC to provide Voice over IP (VoIP) services using a telephony
server and your company’s local area network (LAN).

Nortel IP Audio Conferencing Unit (ACU) 2033 — provides audio
conferencing. The keypad provides many of the set features of the basic
Business Series telephones without display or memory buttons. The audio
conference phone comes with three microphones. Installation instructions
are provided with the audio conference phone.

Wireless LAN handsets 2210, 2211, and 2212 — Provides telephony access over the LAN or
WAN through an 802.11-compatible access point. An SVP server provides communication
between the handsets and the BCM IP functions. These handsets emulate the function of the IP
Phone 2004. They have a three-line truncated display, with display keys. There are no navigation
keys, so core-system features requiring navigation are not supported. There are no line keys, but
the telephone uses a line key menu on which lines, intercom keys, and button features can be
programmed.

Refer to the WLAN IP Telephony Installation and Configuration Guide for details.

Digital mobility system — Provides mobile coverage for your office. The handsets
communicate through a stationary base station, which is wired to a digital mobility controller
(DMC). In turn, the DMC is wired to a digital module on the BCM200 main unit, the BCM400
main unit, or the BCM expansion unit. Depending on the mobility configuration, you can have up
to 64 sets assigned to your system. These handsets have a two-line display with display keys that
allow user interaction with system prompts. Otherwise, their function emulates the 7100 digital
phones.

Refer to the Nortel Digital Mobility System Installation and Configuration Guide for details.

BCM200/400 4.0 Installation and Maintenance Guide

78 Chapter 2 Introducing the BCM hardware

Note: Nortel provides limited support for legacy Norstar telephones.

Accessories

The following accessories can be used with the BCM system:

Station auxiliary power supply (SAPS) — provides power for the OKIMs when the 7316E is
connected to five or more KIMs. It can also be used to extend the loop length between a telephone
or terminal and the BCM system from 1000 to 2600 feet. You must use a dedicated cable to
connect the two locations.

Analog Terminal Adapter 2 (ATA2) — converts digital signals to analog signals to allow
communication with analog devices, such as fax machines, modems, and answering machines.
The ATA2 supports a maximum transmission rate of 28.8 kbit/s. With a single-line telephone, the
ATA2 supports a long-loop configuration.

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Chapter 3 Viewing the BCM system LEDs 79

Chapter 3

Viewing the BCM system LEDs

Refer to the following sections for information on the BCM system LEDs:

• “Base function tray system status display LEDs”

• “Media bay module LEDs” on page 81

Base function tray system status display LEDs

A line of 10 LEDs displays on the base function tray faceplate of the BCM main unit (see Figure

46 and Table 18). The LEDs show the current state of various hardware components. Element

Manager contains a monitoring tool that allows you to determine the current condition of the LEDs
from your computer.

Figure 46 BCM base function tray system Status LEDs

Red or Green

Power StatusDisk Temp FanMSC

WAN

Modem

LAN 1

LAN 2

Table 18 summarizes the possible operating states of the LEDs on the front of the base function

tray. The BCM expansion unit has both a power and a Status LED, which provide the same
indicators as for the base function tray.

Table 18 Base function tray system Status LED states (Sheet 1 of 3)

LED Description LED states

Power Indicates the status of all power components.

The Power LED is used with the Status LED to show
startup conditions (see Ta bl e 1 9

An LED that monitors a component will also show a
fault in combination with the Power LED.

Disk Indicates access to the system hard disk. Green ON – hard disk activity detected

).

Green ON – normal operation

Red ON – critical or major alarm. See “Resolving

alarm conditions” on page 225.

This LED lights when the HDD is accessed. If the
systems does not need to read or write to the HDD
the LED is off.

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80 Chapter 3 Viewing the BCM system LEDs

Table 18 Base function tray system Status LED states (Sheet 2 of 3)

LED Description LED states

Status Indicates the system status.

Six non-blinking LEDs in the center indicate
monitoring software is not active.

MSC PCI Device/MSC Green ON – device is present and operating

WAN PCI Device/WAN1 + WAN2 Green ON – device is present and operating

Modem PCI Device/Modem Green ON – device is present and operating

Green ON – all monitored services are functioning

Green FLASH – failure in one or more telephony
services

Green OFF – not all services are working

properly

Green FLASH – driver is not running

Green OFF – device is defective or not present

properly

Green FLASH – driver is not running

Green OFF – device is defective or not present

properly

Green FLASH – driver is not running

Green OFF – device is defective or not present

LAN 1 PCI Device/LAN 1 Green ON – device is present and operating

properly

Green FLASH – driver is not running

Green OFF – device is defective or not present

LAN 2 PCI Device/LAN 2 Green ON – device is present and operating

properly

Green FLASH – driver is not running

Green OFF – device is defective or not present

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Chapter 3 Viewing the BCM system LEDs 81

Table 18 Base function tray system Status LED states (Sheet 3 of 3)

LED Description LED states

Temp Monitors the main unit and CPU temperature. Green ON – normal

Red ON – sensor is non-operational or temperature
is out of range.

Note: Red LED indicates a possible fan failure.

Fan Monitors the status of the fans. Green ON – all installed fans are working

Red ON – sensor failure or there is a problem with at
least one fan

During system startup, the Power LED and the Status LED indicate the status of the system.

Table 19 describes the various states of the Power and Status LEDs, and the corresponding alarm

conditions during system startup.

Table 19 Power and Status LED states and descriptions during system startup

Power LED Status LED Description

Solid Green Solid Green Non alarm condition - Normal operation

Solid Red Solid Green Alarm condition - Normal operation

Solid Green Off Alarm condition - Startup profile

Solid Red Off LED state 5

Alarm 10906: System Startup - Operating system and alarm subsystem
available

Solid Red Blinking Green LED state 6

Alarm 10907: System Startup - Telephony and voice mail active

Solid Green Blinking Green LED state 7

Alarm 10908: System Startup - Element Manager is available

Solid Green Solid Green LED state 8

Alarm 10909: System Startup - Startup complete. Service Manager and
Scheduling Services available

Media bay module LEDs

The two media bay module (MBM) LEDs show the power and status of the MBM. Figure 47
shows the location of the
LEDs are located in the same place on all MBMs.

(Power) and (Status) LEDs on an MBM. The Power and Status

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82 Chapter 3 Viewing the BCM system LEDs

Figure 47 MBM LEDs

Power Status

Table 20 describes the possible MBM LED states.

Table 20 MBM LED descriptions

Power Status Description

Off Off The MBM does not have power, or there is a failure of the MBM power converter.

On Off BCM to expansion unit failure or system initialization.

On Blinking Hardware is working, but there is an operational problem such as:

• no link to main unit is detected

• frame alignment is lost on messages from the main unit

• bandwidth not allocated

• MBM is in maintenance state

• MBM is in download state (GASM, GATM4/GATM8)

Blinking Blinking The MBM has power, but there is a hardware problem such as:

• partial failure of power converter

• thermal overload

• fan failure

On On The MBM is ready to operate.

The following MBMs have additional LEDs:

• “DTM LEDs” on page 82

• “BRIM LEDs” on page 84

DTM LEDs

The DTM has additional LEDs that are not on most other MBMs. Figure 48 shows the location of
the DTM LEDs.

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Chapter 3 Viewing the BCM system LEDs 83

Figure 48 DTM LEDs

Power LED
Status LED
In service LED
Loopback test LED
Receive LEDs
Transmit LEDs

Table 21 describes the functions of the DTM LEDs.

Table 21 DTM LED functions

LED Status Descriptions

Power – Refer to “Media bay module LEDs” for details.

Status – Refer to “Media bay module LEDs” for details.

In service Flashing The T1, ETSI, or PRI trunks are out of service because a loopback test is

running or the DTM is initializing.

Loopback test On A continuity loopback test is running.

Receive alarm On A problem with the received digital transmission. This half-duplex link does

not work.

Receive error On A small error as a result of degraded digital transmission. Possible causes are

an ohmic connection, water ingress, or too long a loop.

Transmit alarm On The DTM cannot transmit. The DTM sends an alarm indication signal (AIS) to

Transmit error On The DTM is sending a remote alarm indication (RAI) carrier failure alarm

All LEDs Flashing The DTM is initializing.

the terminating switch. This half-duplex link does not work.

(CFA) to the terminating switch. If the transmit alarm is not on, this error
indicates a far-end or cable problem.

Tip: You can install a maximum of three DTM modules in the BCM main unit, depending
on the available buses.

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84 Chapter 3 Viewing the BCM system LEDs

BRIM LEDs

The BRIM has one additional LED beside each RJ-48C jack. Figure 49 shows the location of the
LEDs on a BRIM.

Figure 49 BRIM LEDs

Power LED
Status LED

Table 22 describes the functions of the BRIM LEDs.

Table 22 BRIM LED functions

LED Status Descriptions

Power – Refer to “Media bay module LEDs” for details.

Status – Refer to “Media bay module LEDs” for details.

ISDN line ON The ISDN line associated with the LED is active.

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Chapter 4

Installation overview

To install a BCM system, you install a BCM main unit, a BCM expansion unit (optional), and the
telephony components. Figure 50 and Table 23 provide an overview of the installation process.

Figure 50 BCM system installation overview

Chapter 4 Installation overview 85

BCM200/400 4.0 Installation and Maintenance Guide

86 Chapter 4 Installation overview

Table 23 BCM system installation overview (Sheet 1 of 2)

Tasks Description Link to

Prepare for installation Verify these requirements:

• environmental

• electrical

• site telephony wiring

Get required equipment
and tools

Check required
prerequisites

Install the main unit Mount the main unit using these options:

Install an expansion unit
(optional)

Install a media bay
module (MBM)

Connect the cables Connect the cables between these items:

Install telephones and
peripherals

Install an ATA2 Perform the steps to install an ATA2:

Install optional telephony
equipment

Ensure you have these items:

• basic hardware

• optional equipment

• other hardware and tools

Verify environmental, electrical, and general requirements. “Checking the installation

• in an equipment rack with a rack-mount shelf

• on a wall with a wall-mount bracket

• on a desktop

Mount the expansion unit using the same options as the
main unit:

• in an equipment rack with a rack-mount shelf

• on a wall with a wall-mount bracket

• on a desktop

Follow these steps to install an MBM:

• set the MBM DIP switches

• insert the MBM into the main unit or expansion unit

• power supply to units

• lines and extensions to the MBMs

• data networking hardware

These telephones can be installed:

• System telephones

• Emergency telephone

• IP Phones

• T7406 cordless system

• connect the ATA2

• mount the ATA2

• test insertion loss measurement

• configure the ATA2

Perform the steps to install:

• auxiliary ringer

• external paging system

• external music source

“Checking the installation
prerequisites” on page 89

“System equipment,
supplies, and tools” on
page 91

prerequisites” on page 89

“Installing the BCM main
unit” on page 93

“Installing the expansion
unit” on page 104

“Installing a media bay
module (MBM)” on page
107

“Connecting the cables”
on page 145

“Installing telephones and
peripherals” on page 169

“Installing the analog
terminal adapter” on page
175

“Installing optional
telephony equipment” on
page 181

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Chapter 4 Installation overview 87

Table 23 BCM system installation overview (Sheet 2 of 2)

Tasks Description Link to

Initialize the system Begin the configuring process for your system. “Initializing the system” on

page 185

Set up the system and set
configuration

Perform the basic system configuration using Element
Manager, Startup Profile, or Telset Administration.

“Configuring the BCM
system” on page 191

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88 Chapter 4 Installation overview

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Chapter 6

Installing the BCM main unit

This section describes how to install the BCM main unit. You can install the main unit in an
equipment rack, on a wall, or on a desktop.

Figure 51 shows the steps required to install the main unit.

Figure 51 Overview of installing the main unit

93

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94 Chapter 6 Installing the BCM main unit

Refer to the following sections for information on installing the main unit:

• “Unpacking the main unit”

• “Installing the main unit in an equipment rack” on page 94

• “Installing the main unit on the wall” on page 98

• “Installing the main unit on a flat surface” on page 100

Unpacking the main unit

Open the main unit box and check that you have all of the components listed below:

• one main unit

• one power supply cable

• four rubber feet

• one set of rack-mount brackets

• a documentation CD

•the BCM 4.0 Installation Checklist and Quick Start Guide

Visually inspect the components for any damage that may have occurred during shipping. If you
find any damage, contact your Nortel sales representative.

Note: You must supply cable management tools or techniques depending on the
type of BCM system installation.

Installing the main unit in an equipment rack

You can install a BCM main unit in a standard 19-inch equipment rack along with your other
networking and telecommunications equipment. The BCM expansion unit installs in a similar
manner to the main units.

Caution: When installing the main unit in a rack, do not stack units directly on top
of one another in the rack.

Fasten each unit to the rack with the appropriate mounting brackets. Mounting
brackets cannot support multiple units.

For desk-mount installations, do not place anything directly on top of the BCM
main unit.

Refer to “Environmental requirements” on page 89 for acceptable environmental
conditions before selecting a location for the BCM main unit.

Use the following procedures to install a BCM unit in a rack:

• “To attach the rack-mount brackets” on page 95

• “To mount the main unit in an equipment rack” on page 96

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Chapter 6 Installing the BCM main unit 95

To attach the rack-mount brackets

1 Place the BCM main unit on a flat, clean surface.

2 Align the screw holes between the BCM main unit and the right rack-mount bracket.

3 Fasten the bracket to the BCM main unit using four screws.

Caution: Use only the screws supplied with the rack-mount bracket. Do not replace

the screws. Other screws can damage the unit.

4 Align the screw holes between the BCM main unit and the left rack-mount bracket.

5 Fasten the bracket to the main unit using four screws. Refer to Figure 52, Figure 53, or Figure

54.

Note: Rack-mount bracket

The expansion unit rack-mount bracket has an additional set of holes that allows you
to install the brackets so that the expansion unit sits flush with the BCM main unit in
an equipment rack.

Figure 52 Attach the rack-mount bracket to the BCM200 main unit

Install rack-mount
bracket screws

BCM200/400 4.0 Installation and Maintenance Guide

96 Chapter 6 Installing the BCM main unit

Figure 53 Attach the rack-mount bracket to the BCM400 main unit

Figure 54 Attach the mounting bracket to the expansion unit

Install rack-mount
bracket screws

To mount the main unit in an equipment rack

1 Determine the location in the rack where you want to install the main unit.

2 Position the main unit in the rack. Have an assistant hold the main unit.

3 Align the holes in the rack-mount bracket with the holes in the equipment rack rails.

4 Fasten the rack-mount brackets to the rack using the four supplied screws (see Figure 55,

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Figure 56, or Figure 57).

Chapter 6 Installing the BCM main unit 97

Figure 55 Fasten the BCM200 main unit to an equipment rack

Figure 56 Fasten the BCM400 main unit to an equipment rack

BCM200/400 4.0 Installation and Maintenance Guide

98 Chapter 6 Installing the BCM main unit

Figure 57 Fasten the expansion unit to the equipment rack

Installing the main unit on the wall

This procedure describes how to mount the BCM200 or BCM400 main unit to a wall.

To mount the main unit on the wall, you need:

• a wall-mount bracket kit NTAB3422

• four #10 x 2.5 cm (#10 x 1 in.) round-head wood screws

• a plywood backboard 2 cm (3/4 in.) thick

To mount the expansion unit on the wall, you need:

• a wall-mount bracket (supplied with the unit)

• two #10 x 2.5 cm (#10 x 1 in.) round-head wood screws

• a plywood backboard 2 cm (3/4 in.) thick

Caution: Refer to “Environmental requirements” on page 89 for acceptable
environmental conditions before selecting a location for the BCM main unit.

Note: Nortel does not recommended use of the rack-mount brackets for wall-mount
applications.

To install the main unit on the wall

1 Mark the location of the plywood backboard on the wall using a pencil. Use a ruler and

2 Mount the plywood backboard securely to the wall.

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bubble-level to check that the plywood backboard is level with respect to the wall.

Chapter 6 Installing the BCM main unit 99

Note: If the backboard for the BCM main unit has enough room for the

expansion unit, you do not require a second backboard.

3 Choose a location on the backboard that is level and leaves enough space on the sides (23 cm

or 9 in.) to insert and remove the media bay modules (MBMs).

4 Mark the location of the wall-mount bracket holes on the plywood backboard.

a Use the wall-mount bracket as a template.

b Use a bubble-level to check that the wall-mount bracket is level with respect to the

plywood backboard.

5 Install four #10 x 2.5 cm (#10 x 1 in.) round-head wood screws in the backboard.

a Do not tighten the screw heads against the backboard. Leave approximately 0.5 cm (0.25

in.) of the screw exposed from the backboard.

b Perform a trial installation of the wall-mount bracket on the plywood backboard. Ensure

the wood screw heads seat in the wall-mount bracket slots. If the wood screws are too
tight, loosen until the screw heads fit fully in the slots.

c Ensure that the wall-mount bracket is level with respect to the plywood backboard.

d Remove the wall-mount bracket.

6 Align the screw holes on one side of the BCM main unit with the wall-mount bracket.

Note: The bracket suspends the BCM main unit on the wall. Consider the direction you

want the media bay modules to face, left or right, when you choose the side on which to
install the bracket.

7 Fasten the wall-mount brackets securely to the BCM main unit using the screws provided.

Refer to Figure 58 or Figure 59.

Caution: Use only the screws supplied with the wall-mount bracket kit (NTAB3422).
Do not replace the screws. Other screws can damage the unit.

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Figure 58 Attach the wall-mount brackets to the BCM200 main unit

Figure 59 Attach the wall-mount brackets to the BCM400 main unit

Install wall-mount
bracket screws

8 Hang the BCM main unit on the backboard screws. Make sure the main unit is level. Ensure

the wood screw heads seat fully into the wall-mount bracket slots.

9 Tighten the wood screws against the wall-mount bracket.

Installing the main unit on a flat surface

Use this procedure to install the BCM main unit on any flat surface that can safely support the
weight of the unit.

Caution: Refer to “Environmental requirements” on page 89 for acceptable
environmental conditions before selecting a location for the BCM main unit.

Install wall-mount
bracket screws

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Chapter 6 Installing the BCM main unit 101

Caution: Do not place anything directly on top of the BCM main unit or expansion unit.

To install the BCM main unit on a table or shelf

1 Attach four rubber feet to the corners on the bottom of the main unit.

2 Position the main unit on the table or shelf.

3 Make sure you leave enough space around the unit for ventilation and access to the cables and

media bay modules.

Next step

If you are installing an expansion unit, proceed to “Installing an expansion unit” on page 103.
Otherwise, proceed to “Installing a media bay module (MBM)” on page 107.

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Chapter 5 Checking the installation prerequisites 89

Chapter 5

Checking the installation prerequisites

Refer to the following sections for information on BCM system installation prerequisites:

• “General requirements”

• “Environmental requirements”

• “Electrical requirements”

• “Site telephony wiring requirements” on page 90

• “System equipment, supplies, and tools” on page 91

General requirements

Before you install the BCM main unit or expansion unit, complete the following actions:

• Determine the location for the BCM main unit (or expansion unit), telephones, and other
equipment based on spacing and electrical requirements.

• Order the required trunks from the central office.

• Ensure that you have all the equipment and supplies you need to install the system.

Environmental requirements

Ensure you meet the installation environmental requirements. The installation area must be:

• a minimum of 4 m (13 ft.) from equipment such as photocopiers, electrical motors, and other
equipment that produces electromagnetic, radio frequency, and electrostatic interference

• within 1.5 m (5 ft.) of a three-wire grounded electrical outlet

• clean, free of traffic and excess dust, dry, and well ventilated

• within the temperature ranges of 10°C and 40°C (50°F and 104°F)

• between 20% and 80% non-condensing relative humidity

• structurally strong enough and with enough space to support the BCM units

• a minimum of 46 cm (18 in.) from the floor

Note: The installation area must be of sufficient height from the floor to prevent water
damage.

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90 Chapter 5 Checking the installation prerequisites

Electrical requirements

Ensure you meet the following electrical requirements:

• Power must be supplied from a non-switched, unobstructed outlet within 1.5 m (5 ft.) of the
BCM units.

• The supplied power must be 100/240 V AC, 50/60 Hz, and 10 A minimum service with a
third-wire safety ground. The third-wire safety ground provides shock protection and prevents
electromagnetic interference.

Danger: Risk of electric shock

The safety of this product requires connection to an outlet with a third-wire ground. Use
only with the supplied BCM power supply and a three-wire power outlet.

Caution: Check ground connections

Ensure that the electrical ground connections of the power utility, telephone lines, and
internal metal water pipe system, if present, are connected together. If these ground
connections are not connected together, contact the appropriate electrical inspection
authority. Do not try to make the connections yourself.

• You can connect the power supply to a power bar. The total length of the power cables from
the power supply to the electrical outlet (including power bar) should not exceed 2 m (6.5 ft.).
You must use a power bar approved by an appropriate National Test Body, with a third-wire
ground. Nortel recommends not to use an extension cord between the power supply and the
power bar, or between the power bar and the electrical outlet.

Site telephony wiring requirements

This section describes the requirements for wiring digital telephony devices (digital loop) and
analog telephony devices (analog loop) to the BCM system.

Refer to the following sections for information on the parameters for digital and analog loops:

• “Digital loop”

• “Analog loop” on page 91

Digital loop

The following parameters must be met for a digital loop:

• one, two, or three twisted-pair cables per telephone

• DC loop resistance of less than 64 Ω

• cable length (0.5 mm or 24 AWG) less than 300 m (975 ft.)

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