Nortel BCM 4.0 User Manual

BCM 4.0 Installation Checklist and Quick Start Guide

BCM 4.0

Business Communications Manager

Document Status: Standard Document Version: 02 Part Code: N0060602 Date: June 2006

recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

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PLEASE REFER TO THE NEXT PAGE

BCM 4.0 Installation Checklist and Quick Start Guide

Except for Java Product (as defined herein below), CUSTOMER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license fee for new users, if any. No such assignment shall be valid until CUSOMTER (1) has delegated all of its obligations under this License to the assignee; and (2) has obtained from the assignee an unconditional written assumption of all such obligations; and (3) has provided NORTEL NETWORKS a copy of such assignment, delegation and assumption; and (4) has transferred physical possession of all licensed software and all associated documentation to the assignee and destroyed all archival copies. Except as provided, neither this License nor any rights acquired by CUSTOMER through this License are assignable. Any attempted assignment of rights and/or transfer of licensed software not specifically allowed shall be void and conclusively presumed a material breach of this License.

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Chapter 1

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installation and configuration summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Default values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tools, data, and parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Main unit components checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Expansion unit and media bay modules components checklist . . . . . . . . . . . . . . 12

Contents 5

Chapter 2

System overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Main units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

BCM expansion unit (BCM400 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Startup Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 3

Physical installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Mounting a BCM main unit and expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing a BCM unit in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing a BCM unit on a wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing a BCM unit on a flat surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting the expansion unit to the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting the MBM wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Wiring the FEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Powering up the BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting the data networking hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Unpacking, placing, and wiring telephone hardware . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 4

Connection and configuration procedures . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting to the BCM system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting through the Ethernet crossover cable . . . . . . . . . . . . . . . . . . . . . . . . 34

BCM 4.0 Installation Checklist and Quick Start Guide

6 Contents

Downloading from the BCM web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Generating a software keycode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring the BCM system parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring the MBMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Customizing other parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting through the serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Startup Profile times and LED sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

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Chapter 1

Getting started

Print this chapter to record the progress of the BCM system installation and configuration. The tables and checklists are valuable tools to guide you through the installation process.

About this guide

The BCM 4.0 Installation Checklist and Quick Start Guide describes how to install and configure BCM200 and BCM400 systems running Business Communications Manager (BCM) 4.0 software.

Although not specifically covered in this document, BCM 4.0 software functions with the BCM1000 system. For more information, refer to the BCM 3.7 for BCM1000 Installation and

Maintenance Guide and the BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum.

IMPORTANT!

Purpose

The procedures described in this guide relate to the hardware of the BCM system. This guide provides task-based information on how to install the hardware components and perform basic configuration tasks. For more detailed configuration information, consult the appropriate technical documentation.

Audience

This guide is directed to experienced installers responsible for installing and configuring BCM 4.0 systems.

If this is your first BCM installation or if you require more detailed information, refer to the BCM200/400 4.0 Installation and Maintenance Guide.

Precautions

Nortel recommends that you read this document in its entirety before starting the described procedures.

Observe the general safety precautions against personal injury and equipment damage outlined in the Regional Installation Safety Manual (ISM) at all times.

Prior to starting the procedures presented in this document, arrange all materials, tools, and test equipment at the work location to minimize fatigue and inconvenience.

BCM 4.0 Installation Checklist and Quick Start Guide

8 Chapter 1 Getting started

The clock icon indicates that a procedure or task has been timed; the time is provided next to the icon.

Installation and configuration summary

Table 1 provides the tasks to install and configure a BCM system.

Table 1 Installation and configuration checklist (Sheet 1 of 2)

;

N/A Review the BCM system

N/A Verify that you have the tools,

15 min. Complete the checklists before

12 min. Mount the BCM main unit:

12 min. (Optional)

1 min. (Optional) Connect the BCM

4 min. Install MBMs in the BCM main

15 min. Connect MBM wiring “Connecting the MBM wiring”

6 min. Apply power to the BCM system “Connecting the MBM wiring”

7 min. (Optional) Connect the WAN

9 min./ set

9 min. Connect to the BCM system

15 min. Download and install Element

5 min. Enter keycode “Generating a software

Task Reference Comments

“System overview” on page

hardware and configuration tools

materials, and data required

installing the BCM system

• Rack-mount

• Wall-mount

• Desk-mount

Mount the BCM expansion unit:

• Rack-mount

• Wall-mount

• Desk-mount

expansion unit to the BCM main unit

unit and expansion unit

card and modem to the BCM system

Install telephony hardware “Unpacking, placing, and

(LAN or Ethernet crossover cable)

Manager

“Tools, data, and parameters” on page 10

“Checklists” on page 11

“Mounting a BCM main unit and expansion unit” on page 17

“Connecting the expansion unit to the main unit” on page 21

“Installing the MBMs” on page 21

on page 24

“Connecting the data networking hardware” on page 30

wiring telephone hardware” on page 31

“Connecting to the BCM system” on page 33

“Downloading from the BCM web page” on page 36

keycode” on page 37

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Table 1 Installation and configuration checklist (Sheet 2 of 2)

Chapter 1 Getting started 9

;

15 min. Configure the required BCM

1 min./ MBM

N/A (Optional) Complete the

Note 1: The stated times can vary depending on the number and type of items installed. Note 2: For more detailed information, refer to the BCM200/400 4.0 Installation and Maintenance Guide.

Task Reference Comments

system parameters (Element Manager or Startup Profile)

Configure the MBMs with Element Manager

configuration by customizing other parameters

“Configuring the BCM system parameters” on page 37

“Configuring the MBMs” on page 42

“Customizing other parameters” on page 43

Default values

Use Table 2 and Table 3 to view and record changes to default BCM system information.

Table 2 Default IP addresses

Port IP address (subnet mask) New IP address

LAN 1 10.10.10.1

(255.255.255.0)

LAN 2 10.10.11.1

(255.255.255.0)

Table 3 Default user names and passwords

Tool User ID | User name Password New password

Element Manager nnadmin PlsChgMe!

BCM 4.0 web page (http:// [IP address])

Telset Administration (F9*8 and F**Config)

Telset Administration voice mail (Feature 983)

Telset Administration initialize voice mail (Feature 983)

nnadmin PlsChgMe!

SETNNA (738662)

–CONFIG

CONFIG (266344)

(266344)

BCM 4.0 Installation Checklist and Quick Start Guide

10 Chapter 1 Getting started

Tools, data, and parameters

Use Table 4 and Table 5 to record information about tools and information.

Table 4 Too l s

Description Value Comments

Laptop (or PC) with:

• Windows 98 SE, Windows 2000, Windows XP

• minimum 256 MB, recommended 512 MB

• 150 MB free disk space

Mounting hardware rack-mount brackets, wall-mount bracket, or rubber feet; an

optional plywood backboard 3/4 in. (2 cm) thick for wall-mount installations.

Phillips #2 screwdriver

Common screwdriver

Pliers

Antistatic ground strap

Connecting tool

25-pair cable with RJ-21 connector

Cat 5 Ethernet cable with RJ-45 connectors

Surge protector

Uninterruptible Power Supply (UPS)

3.5 mm mono audio jack (for external music source)

Table 5 System information (Sheet 1 of 2)

Description Value Comments

Profile

Initial IP address and netmask for each network interface

Primary (and optional secondary) DNS servers

Default next-hop router (default gateway)

DHCP server settings

Telephony Startup template (DID/PBX)

Fractional T1 channel numbers

System name

WAN link protocol

Frame relay DLCI/CIR (if applicable)

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Chapter 1 Getting started 11

Table 5 System information (Sheet 2 of 2)

Description Value Comments

V.90 modem settings (North America only)

SNMP agent (security, version)

SNMP manager IP address

SNMP community string

Checklists

Before installing the BCM hardware, complete the following checklists (see the BCM200/400 4.0 Installation and Maintenance Guide for more information).

General checklist

F Determine the location for the main unit (and optional expansion unit), telephones, and other

equipment based on spacing and electrical requirements.

F Order the required trunks from the central office.

F Ensure that you have all the equipment and supplies you need to install the system.

F Ensure that the system complies with the environmental requirements.

F Ensure that the system complies with the electrical requirements.

F Ensure that the system complies with the physical requirements.

Main unit components checklist

Check that you have the following components, and inspect the components for any damage:

F one main unit

F one power supply cable

F four rubber feet

F one set of rack-mount brackets

F documentation CD

F BCM 4.0 Installation Checklist and Quick Start Guide

5 minutes

BCM 4.0 Installation Checklist and Quick Start Guide

12 Chapter 1 Getting started

Expansion unit and media bay modules components checklist

Check that you have the following components, and inspect the components for any damage:

F one expansion unit

F one power supply cable

F one expansion cable (use only supplied Ethernet cable)

F four rubber feet

F the correct media bay modules (MBM)

5 minutes

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Chapter 2

System overview

The BCM system includes the following primary hardware components and configuration tools:

• “Main units” on page 13

• “BCM expansion unit (BCM400 only)” on page 14

• “Element Manager” on page 15

• “Startup Profile” on page 15

A BCM 4.0 system requires BCM 4.0 software operating on BCM200 or BCM400 hardware.

Refer to the chapter “Introducing the BCM hardware” in the BCM200/400 4.0 Installation and Maintenance Guide for more detailed information.

Main units

The central hardware component in the BCM system is the main unit. The BCM system contains one main unit and an optional expansion unit (BCM400 only). The types of main units are:

• BCM200 (see Figure 1)

• BCM400 (see Figure 2)

Note: The BCM400 main unit is available in either standard or redundant feature option (RFO) configurations.

Figure 1 BCM200 main unit ports and connectors

RJ-48C WAN T1

Media services card (MSC)

Modem port (North America only)

Auxiliary ringer

COM port (serial port)

Page relay

Ethernet port 2

Page output

Ethernet port 1

DB26 connector (female) WAN

Music on hold input

USB ports

WAN card (optional North America only)

MBM bays

Note: Your system may not have all the cards indicated.

BCM 4.0 Installation Checklist and Quick Start Guide

14 Chapter 2 System overview

Figure 2 BCM400 main unit ports and connectors

RJ-48C WAN T1

WAN card (optional - North America version shown)

PrimaryMirror

DS256 port

Modem port (North America only)

Alarm Reset

Master

COM port (serial port)

Auxiliary ringer

Page relay

Ethernet port 2

Page output

Ethernet port 1

Music on hold input

Note: Your system may not have all the cards indicated.

BCM expansion unit (BCM400 only)

Media services card (MSC)

DB26 connector (female) WAN

4 MBM bays

USB ports

The BCM400 system can have one BCM expansion unit that contains six additional bays for media bay modules (MBMs). The BCM expansion unit is not compatible with the BCM200 system.

The supplied DS256 cable is 5 m (16 ft.) long and connects into a DS256 port on the main unit, and into a DS256 port on the center panel of the expansion unit (see Figure 3). Use of any other cable is not supported.

Note: The number of MBMs that can be installed is determined by the number of DS30 buses required by the MBMs and the number of buses available. It is not dependent on the number of physical MBM bays available.

Figure 3 BCM expansion unit DS256 port location

DS256 port

MBMsMBMs

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