Nortel ATA 2 User Manual

Business Communications Manager
ATA 2 User Guide

© 2003 Nortel Networks

P0941629 Issue 05

Contents

About Business Communications Manager ATA 2 5

What does ATA 2 do? 5

Feature List 6

Account Code 6
Alternate Line 6
Call Forward 6
Call Park 6

Call Park Retrieve 6

Callback for Call Park 7
Call Pick-up (Directed) 7
Call Pick-up (Group) 7
Call Queuing 7
Camp-on 7
Conference Call 7

Conference Hold 8

Conference Consultation (Split Conference) 8

Disconnecting One Party 8
Hold Call (Exclusive) 8
Hold Call (Public) 9
Hotline 9
Last Number Redial 9
Line Pool Selection 9
Page (General) 9

Page (Intercom) 9

Page (External) 9

Page (Intercom/External) 9
Priority Call 10
Privacy Control 10
Restriction Override 10
Ring Again 10

Reply To a Ring Again Signal 10
Saved Number Redial 11
Send Message 11
Service Mode 11
System Speed Dial 11
Tones 11
Transfer 12

Blind Transfer 12

P0941629 Issue 05 Business Communications Manager ATA 2 User Guide

4 Contents

Transfer using announce 12

Transfer using Conference 12

T o Transfer an external call to a co-worker with a line appearance using

Hold 12
Trunk Answer from any Telephone 13
Voice Call 13
Voice Messaging 13

Data Communication 14

Set Tones to OFF 14
Auto-answer Modems and Answering Machines 14
Modem and FAX Transmission Compatibility 14

Troubleshooting for Data Applications 15

Business Communications Manager ATA 2 User Guide P0941629 Issue 05

About Business Communications Manager
ATA 2

What does ATA 2 do?

Business Communications Manager Analog Terminal Adapter 2 (ATA 2) connects
a station port to a standard analog voice device, such as a single-line telephone or a
data communication device, such as a modem or facsimile machine. The ATA 2
provides on-premise service only.

This guide describes:

• ATA 2 features used with the Business Communications Manager base unit

• Data Communication information

• Troubleshooting
All of the features available from Business Communications Manager ATA 2 are

accessed by pressing û¥ on your telephone and pressing a feature or
access code. The feature list shows û¥ and the feature code. Where
applicable, steps are included to help use each feature. If your telephone does not
have a û button, you must use the hook switch (located under the
handset). The hook switch must be pressed for approximately one half of one
second.

If your telephone does not have a ¥ or £ button, you must use dialpad numbers.
To indicate a ¥ press Ú. To indicate a £ press Ü.

For more information about feature operations, accessing feature operations or
feature codes, see your System Administrator.

P0941629 Issue 05 Business Communications Manager ATA 2 User Guide