Nortel 4060 User Manual

Title page

Nortel Networks Communication Server 1000

Nortel Networks DECT Handset 4060

User Guide

Revision history

September 2004

Standard 2.00. This document is up-issued to support Nortel Networks DECT Handset 4060.

July 2004

Standard 1.00. This document is issued to support the Nortel Networks DECT Handset 4060.

Revision history

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Set up the DECT Handset 4060 . . . . . . . . . . . . . . . . . . . . . . 11

Install the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Insert the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Charge the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Charging guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to charge the batteries . . . . . . . . . . . . . . . . . . . . . . . 13

Charging and operating times . . . . . . . . . . . . . . . . . . . . . 13

About the DECT Handset 4060 . . . . . . . . . . . . . . . . . . . . . . 17

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Handset controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Illumination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents

Handset display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Icon/text line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Text lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Soft key line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Powering up your handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Change the PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Read-only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Reset the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configure options on the DECT Handset 4060 . . . . . . . . . 30

Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ringer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contents

Melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Ringer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Telephone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Voice Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Attention Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Silent Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Charger Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Auto Quick Hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Disp. Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Menu Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Option 1 - On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Option 2 - Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Option 3 - Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Make an SOS call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Answer or reject a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Reject a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Mute the handset ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Place a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Retrieve a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Contents

Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Use Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Mute a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Talk with more than one person . . . . . . . . . . . . . . . . . . . . . 76

Set up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Create a Telephone Book . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Add, edit, and delete entries . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Make a call using the Telephone Book . . . . . . . . . . . . . . . . . . 86

Use the Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Caller List symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Access and use the Caller List . . . . . . . . . . . . . . . . . . . . . . . . 89

Use the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Access and use the Redial List . . . . . . . . . . . . . . . . . . . . . . . 97

Use Quick Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Use Caller Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

List of numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Filter Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Wild Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Access Meridian PBX features . . . . . . . . . . . . . . . . . . . . . 135

Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Use Text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Urgent text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Confirm receipt of urgent text message(s) . . . . . . . . . . . 146

Normal text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Contents

Confirm receipt of normal text message(s) . . . . . . . . . . 149

Store and delete text messages . . . . . . . . . . . . . . . . . . . . . . 150

Read text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Send a text message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Desktop Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Charger Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Data cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

IBM-compatible PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

DECT Handset 4060 software CD . . . . . . . . . . . . . . . . . 166

PC connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Safety precautions

Read the following information before using the Nortel Networks DECT Handset 4060.

CAUTION

Do not rely on a cordless phone to make emergency calls. The handset uses radio signals and does not guarantee a connection in all circumstances.

The symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro-magnetic compatibility valid at the time of approval; in accordance with European directive No. 91\263\EEC.

This product complies with IP50 according to IEC 529 / EN 60 529. Use only in countries where authorized.

Never use your handset in:

• the vicinity of electrical detonators

• shielded rooms

• areas where radio transmission is forbidden

• aircraft

Do not place your handset near:

• water, moisture, or damp areas

• heat sources, direct sunlight, or unventilated areas

• devices that generate strong magnetic fields such as electrical appliances, fluorescent lamps, computers, radios, televisions, or fax machines

• areas where the handset will be covered, thereby impairing ventilation

• near liquid or chemicals

• areas with dust, vibration, shock, or temperature extremes

Safety precautions

Observe the following:

WARNING

Do not open the handset or charger as doing so could expose you to high voltages. Have all repairs carried out by authorized service personnel.

WARNING

Do not store or locate flammable liquids, gases, or explosive materials in the same compartment or vicinity as the cordless handset, its parts or accessories.

WARNING

Do not use the handset in a vehicle or hazardous location.

CAUTION

Do not let small metal objects come into contact with the handset. This can deteriorate audio quality and damage the handset.

CAUTION

• Use only the plug-in AC adapter and battery type supplied.

• Ensure the adapter voltage is the same as the electrical outlet voltage.

• Do not use visibly-damaged AC adapters.

Set up the DECT Handset 4060

Before you use the handset, perform the following:

1. Read the battery safety information and follow the procedure to install the batteries.

2. Charge the batteries.

3. Register your handset with the DECT system.

Install the batteries

Before you begin

The handset uses a rechargeable AAA NiMh of typical 800mAh, 1.2V battery.

WARNING

Do not replace the batteries in potentially explosive environments, such as rooms where flammable liquids or gases are present.

WARNING

Do not dispose of the batteries in a fire.

CAUTION

Do not use disposable AAA 1.5 V batteries.

Set up the DECT Handset 4060

CAUTION

Do not charge the batteries unless you use the supplied charger and the proper batteries.

CAUTION

Do not let the battery or the charger come into contact with conductive metal objects.

Insert the batteries

Figure 1 illustrates how to insert batteries in the DECT Handset 4060.

Figure 1: Insert the batteries

Steps

1. Lift the back cover of the handset as shown in the diagram.

2. Insert the batteries in the battery compartment, ensuring that the polarity is correct. The + - poles of the batteries must correspond to the + - markings in the battery compartment.

3. Replace the cover by placing it on the compartment at a slight angle and pressing it down until it clicks into place.

Set up the DECT Handset 4060

Charge the batteries

CAUTION

The batteries can become hot during the first charge cycle. If the fully-charged batteries are removed from the handset and inserted again, they can become overcharged when the handset is placed in the charger.

Charging guidelines

• Charge the battery for at least six to seven hours before using the handset for the first time.

• Charge the handset on a regular basis.

• Do not leave the handset connected to the charger longer than one month without using.

How to charge the batteries

1. Plug the charger into an electrical outlet.

2. Place the handset in the charger. The handset display shows Charging.

Charging and operating times

• Batteries require 6 to 7 hours to fully charge.

• When a fully-charged handset is switched off, it discharges in approximately one week.

• When batteries are fully charged, the handset has approximately 20 hours of talk time and between 200 and 300 hours of standby time.

The handset display screen shows the batteries’ charge status. See Figure 2 for battery charge statuses.

Set up the DECT Handset 4060

Figure 2: Battery charge status

Fully charged - 80% to 100%

Partially Charged - 60% to 80%

Partially Charged - 40% to 60%

Partially Charged - 20% to 40%

No Charge - 0% to 20%.

Batteries are empty.

An alert tone sounds and the icon (frame) flashes.

Note: When new batteries are inserted, or the firmware on the handset has been upgraded, a charge status icon will not display until a complete charge cycle has been completed. However, when partially charged batteries are inserted, then the charge status icon will be shown immediately.

Register the handset

Before you can use the DECT Handset 4060, the handset must be registered with the system. A system ID and handset registration code may be required to complete the registration process. Contact your system administrator for proper codes.

To register the handset with the DECT system:

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1. Press the Menu soft key.

Set up the DECT Handset 4060

System

Telephone Options Security OK

Esc

OK 3. Press the OK soft key.

System

IPEI

Subscriptions

OK a Esc

OK 5. Press the OK soft key.

2. Press the arrow keys to scroll and highlight the System option.

4. Press the arrow keys to scroll and highlight the Subscriptions option.

Subscriptions

New

OK a Esc

OK 7. Press the OK soft key.

6. Press the arrow keys to scroll and highlight the New option.

Set up the DECT Handset 4060

8. Choose one of the following:

— if you are at a location where two

DECT systems overlap, use the keypad to enter the system identification number at the PARK prompt and press the OK soft key.

— if you are at a location where there is

only one DECT system, press the

OK soft key.

9. Use the keypad to enter the authentication code at the Auth.Code prompt and press the OK soft key.

10. Use the keypad to enter the system name at the System Name prompt and press the OK soft key.

11. Use the keypad to enter the local number at the Local Number prompt and press the OK soft key.

About the DECT Handset 4060

The DECT Handset 4060 is a feature-rich DECT handset that brings a high level of user functionality to in-building mobile workers.

Basic features

The DECT Handset 4060 supports the following features:

• multi-field LCD display

• illuminated keypad

• volume control

• connector for a headset

• connector for a PC adapter

• loudspeaker for on-hook dialing or on-hook listening

• two soft keys (self-labeled) providing access to handset features

• two specialized fixed keys:

— R (Recall) key

— Info key

• three Call processing fixed keys:

— C (Cancel) key

— Handsfree key

— Hook key

About the DECT Handset 4060

Handset controls

Figure 3: DECT Handset 4060

Use the C (Cancel) key to:

• power On/Off

• delete characters or entire entries

• edit characters

About the DECT Handset 4060

Use the R (Recall) key to:

• access Meridian PBX features

• Emergency/SOS calls

• place a call on hold

• retrieve a call on hold

• transfer a call

• set up a conference call

Use the Hook key to:

• make a call

• answer a call

• end a call

Use the Info key to:

• access Caller List

• access Voicemail

• access Text message

Press the Handsfree key to activate handsfree.

Use the soft keys to control handset functions and features.

Press the arrow (up/down) keys to select menu items and to access the Telephone Book.

About the DECT Handset 4060

Illumination

The handset keys are illuminated and the display backlight is activated when there is an incoming call, or if a key is pressed. The lights switch off after 10 seconds.

Keypad

Use the keypad to:

• enter the telephone number

• add or edit Telephone Book entries

• create or edit text messages

To enter a character, press a key from 0 to 9. For example, press the 4 key twice to enter the character H. Press and lower-case letters. See Table 1 for handset keypad references.

Table 1: Handset keypad reference

Keypad Alphabet equivalent

1 ? ! 1 - + * / = ( ) % ¿ i ? ! 1 - + * / = ( ) % ¿ i

* to toggle between upper-

2 A B C 2 Ä Å À Á Æ Ç a b c 2 ä å à á æ ç

3 D E F 3 Ë È É Ê d e f 3 ë è é ê

4 G H I 4 Ï Ì Í Î g h i 4 ï ì í î

5J K L 5 j k l 5

6 M N O 6 Ö Ò Ó Ô Õ Ø m n o 6 ö ò ó ô õ ø

7 P Q R S 7 ß p q r s 7 ß

8 T U V 8 Ü Ù Ú Û t u v 8 ü ù ú û

9 W X Y Z 9 w x y z 9

0 (space) , . 0 : ; _ “ ‘ ^ ~ (space) , . 0 : ; _ “ ‘ ^ ~

*A -> a a -> A

# # @ € $ £ ¥ § < > {|} [\] # @ € $ £ ¥ § < > {|} [\]

About the DECT Handset 4060

Handset display

The handset has three major display areas:

• Icon / text line

• Text lines (3)

• Soft key line

Figure 4: Handset display

x [

Icon lines

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Text lines

Soft key lines

Icon/text line

The Icon/text line displays the current status of the handset during a telephone call or while in idle mode.

When using the menus, this line displays the name of the active menu. When the handset is in an idle state, this line is replaced with an icon line. Refer to Table 2 for handset status symbols.

Table 2: Symbols indicating handset status (Part 1 of 2)

Symbol Status

Ringer deactivated

Caller filter active

At least 2 bars: Good radio link

About the DECT Handset 4060

Table 2: Symbols indicating handset status (Part 2 of 2)

Symbol Status

[

Steady: handset has a connection Flashing: handset has an incoming call

Steady: Handsfree is activated

Flashing: Message in voice box

Steady: One or more unread messages in the memory Flashing: Message memory full

Charge status of the batteries

Steady: Keypad is locked

Text lines

The three text lines are used to display menu lists, text messages, or information about the current connection status. Additionally, your system name, programmed name, and the telephone number of the handset are displayed on these lines. Figure 5 illustrates a menu list appearing in the handset screen display.

Figure 5: Menu appearing in handset screen display

TelBook

Miller Newman Peters

Options Esc

A feature menu’s (for example, TelBook) selection list (for example, Miller, Newman, Peters) is displayed as a three-line excerpt. The lines can be moved up or down using the arrow keys. A selectable entry is shown inversely with a dark background.

About the DECT Handset 4060

Soft key line

Soft keys are located below the handset display screen.The functions allocated to the keys are shown on the bottom line of the display. The key functions change automatically according to the operation state of the handset.

Figure 6: Soft key line

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Icon lines

Text lines

Soft key lines

Use the Menu soft key to access the Menu list.

Use the Telephone Book soft key to access the Telephone Book.

Use the Redial soft key to access the Redial List.

OK soft key

Use the OK soft key to confirm the selected function. The OK soft key is used to switch between two options in a function. In the display area, only active settings are indicated by a check mark (

Options soft key

Use the Options soft key to perform actions on the selected item in the current menu.

o).

About the DECT Handset 4060

Esc soft key

Use the Esc soft key to quit the current menu selection. The selection of the previous menu branch or the current idle/connection display is shown. Press the Esc soft key for approximately two seconds to quit the present menu and return to the idly display.

Arrow soft keys

Symbols displayed above the arrow keys (up and down keys) identify the respective functionality of the arrow keys.

If continuous text is displayed (such as a

message), the text can be scrolled up/down using the arrow keys.

When a selection list (such as Telephone Book of Menu) is displayed, the arrow keys move the cursor to the desired entry.

When entering telephone numbers and names, move the cursor keys left or right using the arrow keys.

Powering up your handset

Press and hold the C key for one second to turn the handset power on/off.

About the DECT Handset 4060

Security functions

The security functions are protected by a four-digit Personal Identification Number (PIN). The PIN is only necessary when the Read-only feature is active. The Security option enables you to change the PIN, set the handset to Read-only, and Reset the handset.

Change the PIN

The default setting for the PIN is 0000. The PIN acts as the user’s signature to protect personal settings.

To change the PIN:

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System

Telephone Options

Security

OK a Esc

OK 3. Press the OK soft key.

d 4. Enter your PIN.

1. Press the Menu soft key.

2. Press the arrow keys to scroll and highlight the Security option.

About the DECT Handset 4060

OK 5. Press the OK soft key.

Security

Change PIN

Read-only

Reset

OK a Esc

OK 7. Press the OK soft key.

d 8. Enter the old PIN.

OK 9. Press the OK soft key.

d 10. Enter the new PIN.

OK 11. Press the OK soft key.

6. Press the arrow keys and scroll to highlight the Change PIN option.

d 12. Re-enter the new PIN.

OK 13. Press the OK soft key.

About the DECT Handset 4060

Read-only

The Read-only feature is used to prevent other users from making changes to the handset settings. All menu features are activated, but personal settings are protected.

To activate Read-only:

x [

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System

Telephone Options

Security

OK a Esc

OK 3. Press the OK soft key.

d 4. Enter the PIN.

1. Press the Menu soft key.

2. Press the arrow keys to scroll and highlight the Security option.

OK 5. Press the OK soft key.

About the DECT Handset 4060

Security

6. Press the arrow keys to scroll and highlight the Read-only option.

Change PIN

Read-only

Reset

OK a Esc

OK 7. Press the OK soft key.

Reset the handset

All settings, with the exception of the Telephone Book, the PIN, and the system registration are reset to the default settings.

To reset the handset:

x [

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Robert Reid

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1. Press the Menu soft key.

System

Telephone Options

Security

OK a Esc

2. Press the arrow keys to scroll and highlight the Security option.

About the DECT Handset 4060

OK 3. Press the OK soft key.

d 4. Enter the PIN.

OK 5. Press the OK soft key.

Security

Change PIN

Read-only

Reset

OK a Esc

OK 7. Press the OK soft key.

6. Press the arrow keys to scroll and highlight the Reset option.

8. At the Sure? prompt, choose one of the following:

— Press the OK soft key to accept

— Press the Esc soft key to decline

ESC

Configure options on the DECT Handset 4060

The Menu option enables you to configure the following handset preferences:

• Key Lock

• Ringer Settings

• Volume Settings

• Telephone Options

Key Lock

Use the Key Lock feature to disable key input. The keypad can be locked to prevent any accidental operation. Calls can be answered when the key lock is active. Once the call is terminated, the key lock is reactivated.

To lock the keypad Option 1:

x [

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Robert Reid

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1. Press the Menu soft key.

2. Press the

# key.

+ 144 hidden pages