Nortek Security and Control 2GIG ZW01 User Manual

FRONT

USER GUIDE

Go!Control

WIRELESS SECURITY SYSTEM

GUIDE, USER 2GIG-CP2 - P/N 77-00060-001 REV B - INK: BLACK - MATERIAL: 20 LB MEAD COND WITH 80 LB. WHITE COATED COVER - SIZE 5.5000 " X 8.5000" - SCALE 1-1 FOLDING: ALBUM FOLD - BINDING:SADDLE-STICH

WARNING: OW NER’S INS TRUCTION NO TICE Not to be removed by a nyone except occup ant

Congratulations on your ownership of a Go!Control Security System! This wireless system offers protection for your property against burglary, protection for yourself and family with 24-hour emergency monitoring, and optionally ﬁ re detection for your home.

The heart of the system is the Control Panel. It receives the wireless radio signals from remote system “sensors” that monitor doors, windows, motion detectors, smoke detectors, carbon monoxide detectors, and panic buttons. The Control Panel processes these signals and controls the alarm siren. The system can communicate to an alarm monitoring “Central Station” over the regular telephone network and optionally over the cellular telephone network to report violations, alarms, and system status.

The Control Panel is operated using its color touch screen display that shows easy-to-identity buttons and icons. The system can be armed or disarmed directly at the Control Panel, or by using optional key fob remote controls, remotely over the telephone, or over the Internet with Web access (if enabled by your installer). The Control Panel displays helpful information regarding the system and sensor status, system and alarm history, and trouble alerts.

Being fully “supervised”, the Go!Control Security System continuously monitors itself and its sensors. If an issue occurs, such as a low sensor battery, the trouble alert will be displayed and logged by the Control Panel and optionally reported to the Central Monitoring Station. This way, the trouble can be addressed and corrected promptly, maintaining the integrity of the system.

With the system’s built-in Z-Wave home automation capability, you can control your Z-Wave enabled household appliances and door locks from the Control Panel or remotely from a PC and the Internet from anywhere in the world... even through your cell phone! (This is an optional feature, check with your security professional for availability with your system.)

Many insurance companies offer discounts on homeowners and renters policies when a security system is installed. Discount credits vary with different companies and generally increase in savings with an increase in the level of protection. Ask your insurance agent about savings available to you.

The Go!Control Security System

Table of Contents

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Sensor Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Fire Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Burglary Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

User Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Trouble Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Control Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Wireless Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Main Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Security Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Arming Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Burglary Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operating the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Sensor Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Checking that All Sensors are Closed . . . . . . . . . . . . . . . . . . . 8

Viewing Each Sensor’s Status . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Sensor Bypassing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Force Bypassing Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Manual Bypassing or Un-bypassing Sensors . . . . . . . . . . 9

Stay Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Entry Delay in Stay Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Quick Exit in Stay Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Silent Control in Stay Mode . . . . . . . . . . . . . . . . . . . . . . . . . 10

Arming to Stay Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Exit and Entry Delays in Away Mode . . . . . . . . . . . . . . . . . 12

Exit Delay Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Silent Control in Away Mode. . . . . . . . . . . . . . . . . . . . . . . . 12

Quick Exit in Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Auto Stay Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Arming to Away Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Disarming the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Disarming from Stay Mode . . . . . . . . . . . . . . . . . . . . . . . . . 14

Disarming from Away Mode . . . . . . . . . . . . . . . . . . . . . . . . 14

If a Burglary Alarm Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Burglary Alarm Siren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Alarm Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Optional 2-Way Voice Communications . . . . . . . . . . . . . . 15

Key Fob Arming and Disarming . . . . . . . . . . . . . . . . . . . . . . . . 16

Key Fob Arming to Stay Mode . . . . . . . . . . . . . . . . . . . . . . 16

Key Fob Arming to Away Mode . . . . . . . . . . . . . . . . . . . . . 16

Key Fob Disarming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Key Fob Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Key Fob Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wireless Keypad Arming and Disarming. . . . . . . . . . . . . . . . 17

Wireless Keypad Arming to Stay Mode . . . . . . . . . . . . . . 17

Wireless Keypad Arming to Away Mode . . . . . . . . . . . . . 17

Wireless Keypad Disarming . . . . . . . . . . . . . . . . . . . . . . . . 17

Wireless Keypad Fire Emergency . . . . . . . . . . . . . . . . . . . 17

Wireless Keypad Police Emergency . . . . . . . . . . . . . . . . . 17

Fire Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Fire Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Manual Fire Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Automatic Fire Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Silencing a False Fire Alarm . . . . . . . . . . . . . . . . . . . . . . . . 18

Recommended Smoke Detector Locations. . . . . . . . . . . . . . 19

Emergency Evacuation Plan . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Emergency Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

24-Hour Emergency Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Panic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Trouble Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Trouble Alert Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Nighttime Trouble Alert Holdoff . . . . . . . . . . . . . . . . . . . . . . . 22

System Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

AC Power Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Phone Line Failure Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Backup Battery Status Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Test Mode Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Remote Installer Access Icon . . . . . . . . . . . . . . . . . . . . . . . . . 23

Radio Modem Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Interior Sensor Open Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Displaying Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Reading Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Reading Conﬁ dential Messages . . . . . . . . . . . . . . . . . . . . . 25

Filtering Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sorting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Remote Control by Telephone . . . . . . . . . . . . . . . . . . . . . . . 26

Telephone Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Calling the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Bypassing Sensors Remotely . . . . . . . . . . . . . . . . . . . . . . . 27

System Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

User Code Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Adding a User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

User Code Access Schedules . . . . . . . . . . . . . . . . . . . . . . 29

Adding or Editing User Access Schedules . . . . . . . . . . . . 29

Recurring User Access Schedule . . . . . . . . . . . . . . . . . . . 30

Single Date User Access Schedule . . . . . . . . . . . . . . . . . . 30

Date Range User Access Schedule . . . . . . . . . . . . . . . . . . 31

Deleting User Access Schedules . . . . . . . . . . . . . . . . . . . . 31

Changing a User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Deleting a User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Duress User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Setting the Duress User Code . . . . . . . . . . . . . . . . . . . . . . . 33

Secret Duress Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

System History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Sensor Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Panel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Telephone Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Cell Phone Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chime Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Brightness / Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Backlight Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Display Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Touch Screen Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Set Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Display Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installer Set Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Siren Run Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Sensor Trigger Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Fire Horn Run Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exit Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Entry Delays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

24-Hour Emergency Functions . . . . . . . . . . . . . . . . . . . . . . . . 42

Quick Arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Quick Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Quick Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Auto Un-bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Auto Stay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Key Fob Arm/Disarm Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Key Fob Disarm After Alarm Sound . . . . . . . . . . . . . . . . . . . . 44

Key Fob Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Wireless Keypad Emergency Keys. . . . . . . . . . . . . . . . . . . . . 44

Exit Delay Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cancel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Cancel Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Dialer Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

2-Way Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Telephone Remote Control Answer . . . . . . . . . . . . . . . . . . . . 45

Installation Speciﬁ c Information . . . . . . . . . . . . . . . . . . . . 46

Service Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Important Power Supply Notice . . . . . . . . . . . . . . . . . . . . . . . 47

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

FCC Telephone Rules and Regulations . . . . . . . . . . . . . . . . . 48

FCC Part 68 Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Wireless Product Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

FCC Part 15 Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Industry Canada Notice (for Canadian users) . . . . . . . . . . . 49

Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Alarm System Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

System Overview

General Information

This system provides three forms of protection: burglary, fire, and emergency, depending on the options set by the installer. The system consists of the Control Panel with a color touch screen, wireless sensors that provide perimeter and interior burglary protection, and wireless smoke and carbon monoxide detectors. In addition, optional remote control key fobs, wireless panic pendants, and wireless keypads may have been provided or installed. The system monitors all protection “zones” and the system’s status. It will display monitoring information and control the alarm siren. Your system may also have been setup to send alarm and status reports to a Central Monitoring Station and has the capability for 2-way voice communications with the alarm monitoring operator.

Features

Following is a list of standard features and options that can be included in your system. Ask your installer which options are available to you and check the boxes that apply.

 STAY and AWAY arming modes: Stay Mode arms the system perimeter only

and is used typically at night when the premises are occupied. Away Mode arms the system perimeter and interior; it’s used when the premises are unoccupied.

 32 user-unique 4-digit codes to operate the system: The system supports

one “Master User Code” that can assign and maintain the other User Codes.

 One of the 32 User Codes functions as a Duress User Code. Controlling the

system with this code gives the appearance of normal operation, but using it secretly sends a “duress” report to the Central Monitoring Station to initiate a silent alarm call for help.

 Voice announcements from the Control Panel: The system has a vocabulary

of descriptive words that can be assigned to sensors so each has a unique announcement such as “front door” or “bedroom window” if desired.

 Home automation with the built-in Z-Wave controller for remote controlling Z-

Wave enabled home appliances (optional feature).

 Alarm history with system event log: Each alarm and system alert is logged

into the system’s memory. These events can be displayed and reviewed at the Control Panel or remotely by the Central Monitoring Station.

 Real time clock and calendar shows on the system’s display and is used to

time stamp items in the event log.

 2-way voice communication: After an alarm, the system can automatically

connect with a Central Station operator so they can converse with people in the premises.

 Remote control of the system over the telephone.  Remote control of the system using a Web-enabled device through the

Internet (requires cellular radio option).

 Three optional 24-hour emergency functions: PANIC, FIRE, and

EMERGENCY. These functions can be activated by buttons on the Control Panel, using wireless sensors, from the wireless keypad, or from portable pendant devices (such as the panic button remote).

System Overview

General Operation

Following are general operational concepts that your system supports. Understanding these concepts will help you to use your security system to it fullest extent.

Sensor Types

The system’s wireless sensors have been assigned to selected “types” (sometimes called “zones” in the alarm industry). The sensor type determines how and when the system will react to a signal from the sensor. Some sensors are armed 24 hours a day, other sensors are only armed when the system is armed.

Fire Protection

If ﬁ re protection wireless smoke detectors have been installed in your system, they are armed 24 hours-a-day. They will sound an alarm when smoke is detected and can report the ﬁ re alarm to the Central Monitoring Station. Refer to the Fire Alarm System section of this manual for important emergency planning and evacuation information.

Burglary Protection

Burglary protection is provided by perimeter and interior sensors. When the system is armed in the Away Mode, both perimeter and interior sensors are armed and can trigger an alarm. When the system is armed in the Stay Mode, only the perimeter sensors are armed and can trigger an alarm.

Both arming modes offer an “Exit Delay” that allows time to leave the premises without triggering the alarm. Upon re-entry, the system offers an “Entry Delay” through certain points of protection that allows you time to disarm the system before an alarm is triggered.

Sensors can be set to sound a chime and/or a voice announcement when they are triggered. So you can monitor your doors and windows while the system is disarmed.

User Codes

The system installer has pre-programmed a Master User Code for your system. This code can be used to control the system as well as assign and change the other User Codes. The Master User Code can also access several system setup settings in the User Toolbox.

Alarms

When an alarm occurs, the Control Panel’s siren and an external siren (if installed) will sound for a preset time. During alarms and after disarming, the alarm history button will display all the alarms that have occurred, and which sensors were involved. The alarm history clears the next time the system is armed or can be cleared manually.

Messages

Your security system supports receiving messages from the Central Monitoring Station. The messages can be about system upgrades, additional services, special regional weather alerts, etc.

Trouble Alerts

The system monitors itself for abnormal operating conditions and will alert you if trouble is detected. Trouble conditions can be reported to the Central Monitoring Station.

Control Panel Fe

atures

ALARM SOUNDE

AND SPEAKER

Sounds all system local alarms, voice prompts, system sounds, and audio for 2-way communications

with the Central Station

WITH TOUCH SCREEN

Shows all system programming, displays (press to manually

EMERGENCY

BUTTON

Lights WHITE when enabled for emergency alarms Blinks WHITE during emergency alarm

Sensor Status

Lights GREEN when ALL sensors are closed (Ready to A Not lit when ANY sensor is open (Not Ready to

Arming Status

Alarm Memory

Power

Outag

Blinks RED while system is Blinks RED during the Entry

Blinks RED during an alarm and after an alarm (system is still armed)

Indicator flashes during power outage (system on battery Flashes GREEN when ALL sensors are closed (Ready to A Flashe

ORANGE when ANY sensor is open (Not Ready to

Flashes RED while system is

COLOR DIS PLAY

and functions as the

cycles

clock, calendar, and weather

HOME

BUTTON

armed

Dela

armed

information,

change)

MICROPHONE

For

voice

with the

status,

keypa

communication

Central St

Arm

atio

)

backup

)

rm)

Arm

)

Wireless Sensors

Your security system comes with wireless sensors. Some sensors are visible, others may be hidden by doorjambs or where the sensor is mounted. Depending on your type of installation and how many sensors are installed with the control panel, sensors can include but are not limited to the following:

 Door/Window Sensor  Motion Detector  Glass Break Sensor  Smoke/Heat Alarm  CO  Panic Button Remote  Key Fob (for remote arming and disarming)  Wireless Keypad  Wireless Touchscreen Keypad

All sensors are designed to work seamlessly with the Control Panel. To ensure that your sensors are operating correctly, battery and signal tests need to be performed once a year.

Sensor

Main Display Screens

The Home Screen

The Arming Screen

The Menu Screen

The Status Screen

The Control Panel is programmed and operated using the color touch-screen display. The display will show various buttons, indicators, and text to guide and inform you.

The top bar on the display shows the current system mode, scrolling text of any pending alerts, and system status icons for AC power, telephone line, and backup battery.

Home Screen

The Home Screen is the top level screen. It shows the system status with icons to indicate system conditions. It also displays the time and date. The Home Screen has SECURITY, SERVICES, Silent Control and Display Off buttons. (Note: Services is a system option for controlling Z-Wave devices, if not active, the button will not be displayed. Refer to the Z-Wave

manual for details.) Pressing the

button on

the Control Panel will display the Home Screen.

Security Screen

The Security Screen shows the system status and offers three buttons for ARM, MENU, and STATUS. It also displays the time and date. If messages, alarm, or trouble alerts are pending, the Security Screen will display buttons indicating the number of pending messages.

Arming Screen

The Arming Screen is used to arm the security portion of the system. It displays the system status and arming buttons for STAY and AWAY. Option check boxes for ENTRY DELAY and SILENT EXIT are displayed.

Menu Screen

The Menu Screen shows the system status and offers buttons for ARM and TOOLBOX. If the emergency option is set, an EMERGENCY button is displayed. Two option check box buttons for CHIME and VOICE are displayed.

Status Screen

The Status Screen lists system status and any alerts. The date and time of any alerts are listed in the displayed log. One option button for SILENCE is displayed; it stops the voice announcement of the system status.

The Security Screen

Trouble Alert

Alarm Memory

Message

Silent Control

Display Off

Silent Control

Burglary Protection

Operating the System

When your system was setup by your installer, wireless sensors were placed to monitor speciﬁ c doors and windows. The installer selected these doors and windows as likely places where an unlawful intrusion might occur and could be detected. Each sensor was programmed to have the system react in a speciﬁ c way.

Some sensor types such as smoke detectors, carbon monoxide detectors, panic buttons, etc. are always active and can trigger an alarm at any time. Other sensors on protected doors and windows are part of the burglary protection part of the system, and can be turned on or off. Turning on the burglary protection part of the security system is called “Arming the System”. The burglary protection part of the system can be armed in two modes: Stay Mode or Away Mode.

Refer to the ﬂ oor plan below. It shows a typical residential installation and the various types of wireless sensors and their function.

Example Security System Floor Plan

GARAGE

PIR

CP - CONTROL PANEL DW - DOOR/WINDOW SENSOR PIR - MOTION DETECTOR SMKE - SMOKE DETECTOR CO - CARBON MONOXIDE DETECTOR GB - GLASS BREAK SENSOR PAD - WIRELESS KEYPAD ES - EXTERNAL SIREN

LIVING

DINING

KITCHEN

ENTRY

BED

BATH

DEN

SMKE

BED

PAD

DWDW

SMKE

PIR

FRONT AND SIDE DOOR SENSORS HAVE EXIT/ENTRY DELAY

SMKE

SIDE AND MAIN GARAGE DOOR SENSORS HAVE EXIT/ENTRY DELAY

Burglary Protection

Sensor Status

The security system constantly monitors all of the sensors attached to the protected doors and windows in your home or business. The Control Panel knows if each protected door or window is open or closed. The open or closed condition of the protected doors and windows is called the “sensor status”.

For maximum security, all the doors and windows on the premises should be closed when leaving the building. In some cases, such as when using the security system for protection when staying at home, it may be desirable to leave some protected doors or windows open. The system uses “bypasses” to resolve the open door or window conditions. Before the system can be armed, all protected doors and windows must be closed or bypassed. Bypasses and their two types are

explained in detail on the next page.

Checking that All Sensors are Closed

In most cases, you will be arming the security system with all of the sensor-protected doors and windows closed. The Control Panel provides several easy ways to verify that all the sensor-protected doors and windows are closed before arming the system.

• The

button will light green when all perimeter sensors are closed. The button will not be

lit if ANY perimeter sensor is open. Open interior sensors do not change this indication.

• The SECURITY button on the display’s Home Screen will light green when all perimeter sensors

are closed. The SECURITY button will be lit orange if ANY perimeter sensor is open. Open interior sensors do not change this indication.

• The ARM button on the display’s Security Screen and Menu Screen will light green when all

perimeter sensors are closed. If any interior sensors are open (or when any motion detector is triggered), a house icon is displayed on the status bar. The ARM button will be lit orange if ANY perimeter sensor is open.

Viewing Each Sensor’s Status

The Control Panel will also show you which sensor-protected doors and windows are open. Your installer has programmed descriptive names for each sensor-protected door and window. The Control Panel’s color display will show the names of which doors and windows are open.

• The top area of the display on the Home, Security, and Menu Screens will list any sensors that are currently open.

• Pressing the STATUS button will also display a list of all open sensors along with general system status and alerts.

THE HOME BUTTON LIGHTS GREEN WHEN ALL PERIMETER SENSORS ARE CLOSED. THE HOME BUTTON WILL NOT BE LIT IF

ANY

PERIMETER SENSOR IS OPEN

THE STATUS BAR SHOWS THE SYSTEM MODE AND WHAT SENSORS ARE OPEN

THE ARM BUTTON ON THE SECURITY AND MENU SCREENS LIGHTS GREEN WHEN ALL PERIMETER SENSORS ARE CLOSED. THE ARM BUTTON WILL LIGHT ORANGE IF ANY PERIMETER SENSOR IS OPEN

THE STATUS BAR WILL DISPLAY THE HOUSE ICON IF ANY INTERIOR SENSOR IS OPEN

Burglary Protection

Sensor Bypassing

Before the system can be armed, all protected doors and windows must be closed or bypassed. The system uses “bypasses” to resolve open sensors on protected doors or windows before arming the system. When a sensor is bypassed, the system ignores that the door or window is open. There are two types of sensor bypasses available: forced and manual.

In some cases (such as when using the security system for protection when staying at home) it may be desirable to leave some sensor-protected doors or windows open. Temporarily bypassing a sensor for this use is called “force bypassing”. Force bypasses are automatically removed when the

system is disarmed.

Sensor bypassing is also sometimes used when a sensor is requiring service. A sensor’s magnet might be missing, or an external switch contact connected to a sensor might be faulty, causing the sensor to be detected as “open” by the Control Panel. In these conditions, you may need to schedule a service call with your qualiﬁ ed alarm service technician to repair or replace the troubled sensor. If the security system needs to be armed before the sensor can be serviced, the sensor can be “manually bypassed” so the rest of the system can be armed. Depending on programming,

manual bypasses can remain in place until they are manually removed.

☞ NOTE: Bypassed sensors offer no protection and cannot cause an alarm. Use bypass if

you want to arm your system with one or more sensors open and intentionally unprotected.

Force Bypassing Sensors

If any sensors are open when the ARM button is pressed, the Control Panel will display the bypass sensor screen. When the system is disarmed, the force bypassed sensors will be returned to normal.

1. With one or more perimeter sensors open, press ARM from the Security or Menu Screen.

2. Press BYPASS ALL to force bypass the open sensors (including any open interior sensors).

3. Enter a User Code (unless “Quick Bypass” has been set by the installer) to activate the bypass and continue to the Arming Screen.

Manual Bypassing or Un-bypassing Sensors

In case one or more perimeter or interior sensors need to be manually bypassed, or have their manual bypass removed, use the following steps:

1. Press MENU, TOOLBOX, then BYPASSED SENSORS.

2. Enter a User Code.

3. Press the individual name of the

sensor(s) to bypass or un-bypass the sensor(s). The bypass symbol will display for the manually bypassed sensors. To show only the bypassed sensors, press SHOW BYPASSED ONLY.

4. Press BACK.

Force Bypass Sensors Screen

Manual Bypass Sensors Screen

with Door Bypassed

Burglary Protection

Stay Mode

Stay Mode is for arming the system when people will be staying on the premises. Stay Mode arms the sensor-protected perimeter doors and windows while not arming the interior motion sensors or other interior doors. This allows the premises to be occupied while the system is partially armed. Stay Mode is used mostly for arming the system during the evening hours after everyone is inside and no one is expected to enter or leave.

When the system is armed in Stay Mode, you can move about the premises without triggering the burglary alarm. All the interior burglary protection is off. But, if a sensor-protected perimeter door or window is opened, an alarm will occur.

Entry Delay in Stay Mode

Certain sensors, such as the front door, can be setup by your installer to have a delay before triggering an alarm. This provides a way for an authorized person returning to enter using a predetermined door and disarm the system before an alarm is triggered. When arming the system in Stay Mode, an “Entry Delay” option check box is shown on the Control Panel’s Arming Screen. Normally this option check box is checked, so the programmed delay doors allow time for disarming the system after the door is opened. Un-checking this option box removes the delayed alarm trigger from all sensorprotected doors programmed for delay, causing those entrances to instantly trigger the alarm if they are opened in Stay Mode.

Quick Exit in Stay Mode

A programmable option, called “Quick Exit” may be displayed on the Security Screen while the system is armed in the Stay Mode. Pressing the Quick Exit button starts a timer to allow someone to exit or enter through a sensor-protected door programmed for delay without having to disarm the entire system. When the delay timer runs out, the system returns to the normal Stay Mode.

The Quick Exit option can be turned on or off by your installer, refer to the “Installer Set Options” section of this manual to see which options have been set for your system.

Silent Control in Stay Mode

Three options for silencing the beeps and announcements are available when arming or disarming the system in Stay Mode.

• On the Control Panel’s Home and Security Screens, a “Silent Control”

button is shown.

• On the Arming Screen, a SILENT EXIT check box is provided.

• On the the Exit Delay Screen, a SILENCE button is shown.

Selecting any of these options will silence the Control Panel beeps and announcements, and when arming, selecting the option will double the length of the Exit Delay.

Arming to Stay Mode

Use Stay Mode to arm the system when anyone will be staying home. Stay Mode normally has an Entry Delay so someone with a User Code can re-enter without causing an alarm.

1. Close all protected perimeter doors and windows before arming.

2. Verify that the

button on the Control Panel is lit green indicating that the system is ready

to arm. The SECURITY button and ARM button on the display will also be green when all sensors are closed.

✓ NOTE: If you desire to arm the system quietly without sounding any announcements,

press the

button before performing the next steps, select the SILENT EXIT check

box on the Arming Screen, or press SILENCE during the Exit Delay.

3. From the Security Screen, or the Menu Screen, press ARM.

• If there are any open perimeter door or window sensors, the Bypass Screen will appear.

Close all the sensors displayed or press BYPASS ALL to force bypass the displayed sensors. NOTE: BYPASSED SENSORS WILL NOT BE ABLE TO TRIGGER AN ALARM.

• To bypass sensors, you will need to enter a User Code unless

the installer has set the system for “ Quick Bypass”.

4. On the Arming Screen, the ENTRY DELAY check box option can be used with Stay Mode.

• If no one is expected to re-enter, the system can be armed without an Entry

Delay. All perimeter doors will trigger the alarm instantly. To arm with all exit/ entry perimeter doors as instant, un-check the ENTRY DELAY option button.

5. Press STAY to arm the system.

• To arm the system, you may need to enter a User Code if your

installer has turned off the system’s “ Quick Arming” feature.

6. The system will arm and show the Exit Delay counting down. When the Exit Delay expires, the system is fully armed in the Stay Mode.

Burglary Protection

The Security Screen

The Arming Screen

Quick Exit Button

Quick Exit

Button

Entry Delay Check Box

Entry Delay

Checkbox

Away Mode

Away Mode is for arming the system when everyone will be leaving the premises. Away Mode arms all sensor-protected perimeter doors and windows, interior motion sensors, interior glass break sensors, and any other sensor-protected interior doors. The premises must be unoccupied while the system is armed. Away Mode is typically used for arming the system during the daytime hours in a residential installation, and non-business hours in a commercial installation.

When the system is armed in Away Mode, you cannot move about the premises without triggering the burglary alarm (if the system is installed with interior motion detectors). An alarm will also occur if any sensor-protected door or window is opened or glass breakage is detected (if glass breakage detectors are installed in your system).

Exit and Entry Delays in Away Mode

Certain sensors, such as the front door, can be setup by your installer to have a delay before triggering an alarm. This provides a way for an authorized person to exit and reenter the premises without triggering an alarm. The “ Exit Delay” allows time to leave after arming the system. The “ Entry Delay” allows time to enter and disarm the system before an alarm is triggered.

When arming the system in Away Mode, an “Entry Delay” option check box is shown on the Control Panel’s Arming Screen. Normally this option check box is checked, so the programmed delay doors allow time for disarming the system after the door is opened. Un-checking this option box removes the delayed alarm trigger from all sensor-protected doors programmed for delay, causing those entrances to instantly trigger the alarm if they are opened in Away Mode. With the Entry Delay disabled, the system will have to be remotely disarmed with a wireless key fob before entering.

Exit Delay Restart

The Exit Delay Restart* option will extend the Exit Delay one time if you need to re-enter the premises. With the Exit Delay Restart option, re-entering the premises after you have left, but before the Exit Delay timer expires, will restart the Exit Delay timer, giving you the full length of time to leave again. The restart option only works once, each time the system is armed.

Silent Control in Away Mode

Three options for silencing the beeps and announcements are available when arming or disarming the system in Away Mode.

• On the Control Panel’s Home and Security Screens, a “Silent Control”

button is shown.

• On the Arming Screen,a SILENT EXIT check box is provided.

• On the the Exit Delay Screen, a SILENCE button is shown.

Selecting any of these options will silence the Control Panel beeps and announcements, and when arming, selecting the option will double the length of the Exit Delay.

Quick Exit in Away Mode

A programmable option called “Quick Exit*” may be displayed on the Security Screen while the system is armed in the Away Mode. Pressing the Quick Exit button starts a timer to allow someone to exit or enter through a sensor-protected door programmed for delay without having to disarm the entire system. When the delay timer runs out, the system returns to the normal Away Mode.

☞ NOTE: If interior sensors are installed in the system in certain areas, do not violate

those sensors when using the Quick Exit feature in Away Mode.

Auto Stay Mode

The system may have been programmed by the installer for “Auto Stay Mode*”. If this option is on and the system is armed in Away Mode, if an exit/entry delay sensor is not triggered before the Exit Delay expires (no one left the premises), the system automatically arms in Stay Mode instead of Away Mode.

* These options can be turned on or off by your installer; refer to the “Installer Set Options” section of this manual to see which options have been set for your system.

Burglary Protection

Arming to Away Mode

Use the Away Mode to arm the system when everyone will be leaving the home. The Away Mode normally has an Entry Delay so someone with a User Code can re-enter without causing an alarm. Interior and perimeter sensors are armed in the Away Mode.

1. Close all sensor-protected doors and windows before arming.

2. Verify that the

button on the Control Panel is lit green, indicating that the system is ready to

arm. The SECURITY button and ARM button on the display will also be green when all perimeter sensors are closed. If the

icon is displayed on the status bar, an interior sensor is

open, be sure to close or manually bypass the interior sensor(s) or an alarm will occur.

✓ NOTE: If you desire to arm the system quietly without sounding any announcements,

press the

button before performing the next steps, select the SILENT EXIT check

box on the Arming Screen, or press SILENCE during the Exit Delay.

3. From the Security Screen, or the Menu Screen, press ARM.

• If there are any open perimeter door or window sensors, the Bypass Screen will appear.

Close all the sensors displayed or press BYPASS ALL to force bypass the displayed sensors. NOTE: BYPASSED SENSORS WILL NOT BE ABLE TO TRIGGER AN ALARM.

• To bypass sensors, you will need to enter a User Code unless

the installer has set the system for “ Quick Bypass”.

4. On the Arming Screen, the ENTRY DELAY check box option can be used with Away Mode.

• The system can be armed without an Entry Delay. All perimeter doors will trigger the

alarm instantly. The system will have to be disarmed with a wireless key fob. To arm with all exit/entry perimeter doors as instant, un-check the ENTRY DELAY option button.

5. Press AWAY.

• To arm the system, you may need to enter a User Code if your

installer has turned off the system’s “ Quick Arming” feature.

6. The system will arm and show the Exit Delay counting down. When the Exit Delay expires, the system is fully armed in the Away Mode.

• When the system is armed in the Away Mode, beeps will sound during

the Exit Delay (faster beeps during the last 10 seconds).

Burglary Protection

The Security Screen

The Arming Screen

The Bypass ScreenExit Delay Timer, Disarm, and Silence Button

Disarming the System

To stop the Control Panel from triggering burglary alarms, the system will need to be disarmed. Disarming turns off the burglary detection part of the system for sensors that are not 24-hour sensors. Disarming also stops any type of alarm in process.

The system should be disarmed from Stay Mode before exiting the premises. The system should be disarmed from Away Mode before or while entering the premises. When disarming from the Control Panel or wireless keypad, you will need to enter a valid User Code. A wireless key fob can also be used to disarm the system. Entering a User Code is not required when disarming with a wireless key fob.

An important feature of the Control Panel is its ability to warn you if an alarm has occurred while you were away. If an alarm was triggered while the system was armed, the alarm siren will run for a preset length of time then stop. When you enter to disarm the system, instead of sounding the normal Entry Delay beeps, the Control Panel will sound repeated fast beeps to warn you that alarm has occurred while you were away.

WARNING: WHEN ENTERING THE PREMISES TO DISARM THE SYSTEM, IF YOU HEAR FAST REPEATED BEEPS INSTEAD OF THE NORMAL ENTRY DELAY BEEPS, USE EXTREME CAUTION!!! AN INTRUDER MAY STILL BE PRESENT INSIDE THE BUILDING!!! WAIT OUTSIDE AND USE A CELL PHONE TO CALL A FRIEND, NEIGHBOR, OR LAW ENFORCEMENT FOR ASSISTANCE.

Disarming from Stay Mode

The system should be disarmed from Stay Mode before exiting the premises.

1. From the Home Screen, press the SECURITY button. Press for Silent Control.

2. From the Security Screen or the Menu Screen, press DISARM.

3. The Disarm Code Screen will display. The left side of the screen shows any events that have

occurred while the system was armed.

4. Enter a valid User Code to disarm the system.

• In case you press a wrong key, the button erases the entire entry.

• Press if you do not want to disarm at this time.

Disarming from Away Mode

The system should be disarmed from Away Mode while entering the premises.

1. Enter the premises through a designated Entry Delay sensor-protected door.

2. The Disarm Code Screen will display and the Entry Delay beeps will sound. The left side of the

screen shows any events that have occurred while the system was armed.

3. Enter a valid User Code to disarm the system.

• In case you press a wrong key, the button erases the entire entry.

Burglary Protection

Disarm Code Screen

The Security Screen (System Armed)

If a Burglary Alarm Occurs

If an armed sensor is tripped while the system is armed in the Stay or Away Mode, an alarm will occur and the siren will sound. Delayed sensors will start the Entry Delay to allow time to disarm

the system. Instant sensors trigger the alarm right away. Most sensors will trigger the alarm siren, some sensors may be set to trigger a silent alarm without sounding the siren.

Burglary Alarm Siren

If there is a burglary alarm tripped while the system is armed, the Control Panel will sound the alarm siren for a preset time (see Installer Set Options). After the time expires, the siren will stop sounding.

The system limits the number of times a sensor can re-trigger an alarm while the system is armed. The setting is one to six times per sensor, per arming period (see Installer Set Options).

Alarm Memory

If an alarm has occurred while the system was armed, the Disarm Screen will show the time and date of the alarm and the sensor(s) that triggered the alarm.

After the system is disarmed, the Alarm Memory screen will be displayed. The Alarm Memory Screen shows the sensor(s) that have caused the alarm. If more than one sensor has been triggered, the display will show the order that alarms occurred. The alarm memory will automatically clear the next time the system is armed. You can also check the CLEAR ALARM HISTORY button and press OK to manually clear the alarm memory (24-hour ﬁ re and CO sensors that are still violated will remain in alarm memory).

Anytime there are events stored in alarm memory, the Security Screen will display the

button. The number on the button is the number of sensors that triggered during the alarm (remains until acknowledged). Press the

button to view the Alarm Memory Screen.

Optional 2-Way Voice Communications

2-way voice communications provides a method for alarm veriﬁ cation and can provide emergency assistance. The Control Panel contains a built-in microphone that can monitor sounds around the area of the Control Panel. The built-in microphone and speaker allows 2-way voice communications with a Central Station operator after an alarm. The operator can converse with people in the premises through the Control Panel’s speaker and microphone.

Your installer can set the system to use 2-way voice communications after an alarm and/or after a panic alarm is triggered.

✓ NOTE: If a panic alarm or sensor is set for a silent alarm, the operator will only be able

to listen and not be able to talk. This is for your protection.

Burglary Protection

Disarm Screen Showing Alarms

Alarm Memory Screen

Security Screen with Alarm Memory Button

Alarm

Memory

Button

Key Fob Arming and Disarming

Your system may be equipped with one or more wireless key fobs. Up to eight key fobs can be used to control the system remotely. Each key fob has four buttons and can perform ﬁ ve functions. A User Code is not required when arming or disarming the system with a wireless key fob.

There are several key fob options that can be set by the installer. See the Installer Set Options section at the rear of this manual.

Key Fob Arming to Stay Mode

• To arm the system to Stay Mode using a key fob, press the (STAY) button.

✓ NOTE: Depending setup options, if there are open perimeter doors or windows, the system

may not allow arming to Stay Mode with a wireless key fob (See Installer Set Options).

Key Fob Arming to Away Mode

• To arm the system to Away Mode using a key fob, press the (AWAY) button.

✓ NOTE: Depending setup options, if there are open perimeter doors or windows, the system

may not allow arming to Away Mode with a wireless key fob (See Installer Set Options).

Key Fob Disarming

• To disarm the system from Stay or Away Mode using a key fob, press the

(DISARM) button. (This option must be enabled by the installer.)

Key Fob Emergency

• To trigger an emergency alarm using a key fob, press the (AWAY) and (DISARM)

buttons at the same time for ﬁ ve seconds. (This option must be enabled by the installer.)

✓ NOTE: If an emergency alarm is triggered by a key fob, it cannot be stopped using a key fob

(DISARM) button. The alarm must be canceled at the Control Panel.

Key Fob Auxiliary

• To trigger the Control Panel’s auxiliary output, press the (AUXILIARY) button.

• If this feature is used, your auxiliary output controls: _______________________________

Burglary Protection

Wireless Keypad Arming and Disarming

Your system may be equipped with one or more wireless keypads. Up to four wireless keypads can be used to control the system remotely from the main Control Panel.

Two types of wireless keypads are available. The standard wireless keypad, and the wireless touch screen keypad. The wireless touch screen keypad operates virtually the same as the Control Panel. Use the following instructions for operating the standard wireless keypad.

Each standard wireless keypad has buttons for entering User Codes, STAY and AWAY mode buttons, and FIRE and POLICE emergency buttons.

Check here if the 24-hour FIRE and POLICE emergency buttons have been enabled by the installer:

Wireless Keypad #1 emergency keys enabled Wireless Keypad #2 emergency keys enabled Wireless Keypad #3 emergency keys enabled Wireless Keypad #4 emergency keys enabled

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• To arm the system to Stay Mode using a wireless keypad, enter a User Code and press the

STAY button. (If Quick Arming has been allowed by the installer, just press the STAY button.)

NOTE: If there are open perimeter doors or windows, the system will not allow arming to Stay Mode with a wireless keypad. All open sensors must be bypassed at the Control Panel ﬁ rst.

Standard Wireless Keypad

Wireless Touch Screen Keypad

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• To arm the system to Away Mode using a wireless keypad, enter a User Code and press the

AWAY button. (If Quick Arming has been allowed by the installer, just press the AWAY button.)

NOTE: If there are open perimeter doors or windows, the system will not allow arming to Away Mode with a wireless keypad. All open sensor-protected doors and windows must either be closed or bypassed at the Control Panel before arming with a wireless keypad.

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• To disarm the system from Stay or Away Mode using a wireless keypad, just enter a User Code.

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• To trigger a emergency ﬁ re alarm using a wireless keypad, press the FIRE button for two seconds. (This option must be enabled by the installer.)

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• To trigger a emergency police (panic) alarm using a wireless keypad, press the POLICE button for two seconds. (This option must be enabled by the installer.)

Fire Protection

Fire Alarm System

Your system may be installed with smoke detectors and carbon monoxide (CO) detectors as part of an overall ﬁ re and gas protection system. The ﬁ re protection part of the security system is active 24 hours-a-day, offering continuous protection.

In the event of a ﬁ re or poisonous CO gas emergency, the installed smoke or carbon monoxide detector will automatically activate your security system. A loud, intermittent horn will sound from the Control Panel, and the external sounder will produce an intermittent siren (if an external sounder has been installed). The ﬁ re sounder will continue until the ﬁ re horn timer expires or until a User Code is entered.

Manual Fire Alarm

If you become aware of a ﬁ re emergency before your detectors sense the problem follow these important steps:

1. Yell FIRE! to alert anyone else around.

2. Go the Control Panel and press the white lighted

button, then press and hold the FIRE

button for at least two seconds. The ﬁ re alarm can also be triggered using the FIRE button on a wireless keypad. THE FIRE ALARM WILL SOUND.

3. Evacuate all occupants from the premises and call your local Fire Department from a safe location.

Automatic Fire Alarm

If your detectors trigger a ﬁ re emergency alarm before you sense a problem, and the ﬁ re alarm is sounding, follow these steps:

1. If ﬂ ames and/or smoke are present, yell FIRE! to alert anyone else around.

2. Evacuate all occupants from the premises and call your local Fire Department from a safe

location.

- OR -

1. If no ﬂ ames or smoke are apparent, investigate the possible causes of the alarm.

2. Go to the Control Panel and enter your User Code to stop the ﬁ re sounder.

3. Review the alarm memory to determine which sensor(s) caused the alarm.

4. Go to the sensor(s) and look for the reason the sensor tripped.

5. Correct the condition that caused the detector to sense smoke or CO gas.

Silencing a False Fire Alarm

If the ﬁ re alarm is sounding due to a detector sensing burnt food or some other non-emergency condition, follow these steps to stop the alarm:

1. Silence the ﬁ re alarm sounder by entering your User Code.

2. Review the alarm memory to determine which sensor(s) caused the alarm.

3. If the alarm restarts, there may still be smoke in the detector’s sensor. Enter your User Code again

to stop the alarm. Fan the detector for 30 seconds to clear the detector’s sensor chamber.

4. After the problem has been corrected, check the CLEAR ALARM HISTORY button on the Alarm History Screen and press OK. (Fire & CO sensors that are still violated cannot be

cleared from alarm history until the device returns to normal operation. Carefully inspect the premises for danger if ﬁ re or CO sensors remain in alarm.)

Fire Protection

This equipment should be installed in accordance with Chapter 2 of the National Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269). Printed information describing proper installation, operation, testing, maintenance, evacuation planning, and repair service is to be provided with this equipment.

Recommended Smoke Detector Locations

The National Fire Protection Association’s (NFPA) Standard #72 recommends the following placement for smoke detectors:

✓ Early warning ﬁ re detection is best achieved by the installation of ﬁ re detection equipment

in all rooms and areas of the household. The equipment should be installed as follows:

• A smoke detector installed outside each separate sleeping area, in the immediate vicinity of the bedrooms and on each additional story of the family living unit, including basements and excluding crawl spaces and unﬁ nished attics.

• In addition, the NFPA recommends that you install smoke detectors in the living room, dining room, bedroom(s), kitchen, hallway(s), ﬁ nished attics, furnace room, utility and storage rooms, and attached garages.

Fire Protection

Emergency Evacuation Plan

To establish and regularly practice a plan of escape in the event of ﬁ re, the following steps are recommended by the National Fire Protection Association:

1. Position your detector or your interior and/or exterior sounders so that they can be heard by

all occupants.

2. Determine two means of escape from each room. One path of escape should lead to the door

that permits normal exit from the building. The other should be an alternate escape, such as a window, should your path to that door be impassable. Station an escape ladder at such windows if there is a long drop to the ground.

3. Sketch a ﬂ oor plan of the building. Show windows, doors, stairs, and rooftops that can be used

to escape. Indicate escape routes for each room. Keep these route free from obstructions and post copies of the escape routes in every room.

4. Assure that all bedroom doors are shut while you are asleep. This will prevent deadly smoke

from entering while you escape.

5. Try the door. If the door is hot, check your alternate escape route. If the door is cool, open it

cautiously. Be prepared to slam the door shut if smoke or heat rushes in.

6. When smoke is present, crawl on the ground. Do not walk upright, since smoke rises and may

overcome you. Clearer air is near the ﬂ oor.

7. Escape quickly; don’t panic.

8. Establish a place outdoors, away from your house, where everyone can meet and then take

steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to the house — many die going back.

24-Hour Emergency Buttons

Three 24-hour emergency functions are available: PANIC, FIRE, and EMERGENCY. These functions can be activated by buttons on the Control Panel. The emergency functions can also be activated using wireless sensors, from the wireless keypad, or from portable pendant devices.

The

button displays the emergency screen, it does not trigger an alarm. The installer

sets which emergency buttons on the Control Panel are displayed on the emergency screen. If emergency functions are not available, an information screen will be displayed.

Check the boxes below for the emergency functions that are active on your system.

ACTIVE CONTROL PANEL EMERGENCY BUTTONS

❑ Panic ❑ Fire ❑ Emergency

★ IMPORTANT: BE SURE TO PRESS AND HOLD AN EMERGENCY

BUTTON FOR AT LEAST TWO SECONDS TO ACTIVATE THE ALARM.

When an emergency function is activated, the siren will sound for its preset time or until a User Code is entered to silence the alarm.

Panic

The PANIC (police) emergency button sends an immediate panic report to the Central Monitoring Station. The installer can set the system to sound the siren when the button is pressed, or have the button trigger a silent alarm that does not sound the siren.

Fire

The FIRE emergency button sends an immediate ﬁ re report to the Central Monitoring Station. The Control Panel will sound the ﬁ re horn when the button is pressed.

Emergency

The EMERGENCY emergency button sends an immediate emergency report to the Central Monitoring Station. The Control Panel will sound the siren when the button is pressed.

Emergency Functions

EMERGENCY BUTTON LIGHTS WHITE WHEN EMERGENCY FUNCTIONS ARE AVAILABLE

SCREEN WILL DISPLAY THE EMERGENCY OPTIONS THAT ARE AVAILABLE

PRESS EMERGENCY BUTTON TO DISPLAY EMERGENCY SCREEN

NOTE: THE EMERGENCY BUTTON IS ALSO AVAILABLE ON THE MENU SCREEN

System Trouble Alerts

The system monitors itself for abnormal operating conditions and will alert you if trouble is detected.

The system monitors these and other conditions:

• AC power to the Control Panel

• The telephone line (optional)

• The cellular telephone connection (if used)

• The Control Panel’s backup battery

• The sensor’s batteries

• Sensor supervisory status (if used)

• External sounder connection

• Sensor radio reception and sensor tampering (sensor’s case opened) when disarmed

• Control Panel tampering (panel’s case opening) when disarmed (optional).

• Communication to the Central Station

Trouble conditions can be reported to the Central Monitoring Station. Service to correct the trouble condition should be preformed as soon as possible.

Trouble Alert Icon

If the system detects trouble, it will ﬂ ash the trouble alert icon on the Security Screen and sound six alert beeps every minute. Scrolling text along the top of the display also describes the trouble condition(s) that exist.

The trouble alert icon displays a number in the upper right corner that is the number of current trouble alerts.

The trouble alert icon will ﬂ ash until the trouble alerts are acknowledged, then it will light constant until all the troubles are corrected. When all troubles are corrected, the icon will disappear.

1. Press the trouble alert

icon button

to display all current trouble alerts.

2. View the listed trouble events. If there

are more than three alerts, use the ↑ and ↓ arrows to scroll through the list.

3. After viewing the trouble events, press OK to acknowledge. This will silence the alert beeps.

Nighttime Trouble Alert Holdoff

As an option, the system can be programmed by your installer to suppress the trouble alert sounder from 10 PM to 9 AM. Any trouble alerts will still be displayed and reported (if enabled), but the sounder will not beep. Some trouble conditions may clear automatically, other trouble conditions may require service to correct. If the trouble condition still exists after 9 AM, the sounder will beep to indicate trouble. Regardless of whether the trouble alert sounder is suppressed or not, every trouble condition is always displayed on the trouble alert list and recorded in the system history event log.

Trouble Alert List

Trouble Alert Icon

Icon

System Status Icons

The top line of the Control Panel’s display is the status area that shows the current system mode, the status of the sensors, and any current trouble alerts. Special icons are displayed to visually show the system’s current condition.

Status Icon Area

System Status Icons

AC Power Icon

The AC power icon displays whether the Control Panel is receiving AC line power or not.

Phone Line Failure Icon

If the system detects a telephone line failure, the phone line failure icon will be displayed.

Backup Battery Status Icon

If the Control Panel’s backup battery tests low or exhausted, the low backup battery icon will be displayed.

Test Mode Icon

When the system is placed in System Test Mode, the test mode icon will ﬂ ash in the status bar of the display during the testing.

nocI sseccA etomeR

When the system is being remotely accessed using an optional TS1 Wireless Key pad, the remote access icon will be displayed.

Radio Modem Icon

If the system’s optional cellular radio modem is installed, the radio modem icon is displayed on the status bar while the cellular radio is being used to update software or add features.

nocI nepO rosneS roiretnI

If an interior sensor is open (or a motion detector has just been activated) the house icon will be displayed on the status bar. As a warning, the icon ﬂ ashes during arming.

POWER

AC Power Icons

PHONE

LINE

FAILURE

Phone Line Failure Icon

LOW BACKUP BATTERY

Low Backup Battery Icon

SYSTEM

IN TEST

MODE

Test Mode Icon

REMOTE ACCESS

OCCURRING

Remote Access Icon

RADIO

MODEM

ACTIVE

Radio Modem Icon

INTERIOR

SENSOR

OPEN

Interior Sensor Open Icon

POWER

OFF

Messaging

System Messages

Your security system supports receiving messages from the Central Monitoring Station. The messages can be about system upgrades, additional services, special regional weather alerts, etc. The messages can be sent for all system users to read, or as conﬁ dential messages that only the Master User can read. Messages can be tagged by the sender as standard, urgent, or emergency priority.

Up to 31 text messages can be stored in the Control Panel’s memory. They can be reviewed through the Control Panel’s display. Displayed messages can be ﬁ ltered by type and sorted by date or alphabetically. Messages can be saved in the Control Panel, or deleted after they are read.

Displaying Messages

When a message is sent to the Control Panel, three beeps will sound and the message icon will display on the Security Screen. Standard messages display a blue message icon with a number of unread messages in the upper right corner. Urgent messages display a yellow message icon with an attention symbol in the upper right corner. Emergency messages display a red message icon with the bell symbol in the upper right corner.

Reading Messages

When a message icon appears, follow these steps to read the message(s):

1. Press the message icon button.

2. The message list will display. The status

bar shows the number of messages in memory, number of unread, and number of priority messages. Unread messages will display in bold. Use the ↑ or ↓ arrows to scroll the list.

3. Press the message line on the

message list to view the message.

4. Press BACK to return to the message list, or press DELETE to erase the message. If the MARK AS READ box is checked, the message will remain on the message list if it’s not deleted, but it will not be displayed in bold.

5. When deleting a message, a conﬁ rmation screen will display. Press

DELETE MESSAGE to delete, or press CANCEL to return to the message.

6. A delete acknowledge screen

will display. Press OK to return to the message list.

Standard Text Message

Message Delete Conﬁ rmation

Standard Message Icon

Message List

Urgent Message Icon

Urgent

Message Icon

Emergency

Message Icon

Standard

Message Icon

Reading Conﬁ dential Messages

When a conﬁ dential message is sent to the Control Panel, only users with the Master User Code can display the message.

Use the following steps for conﬁ dential messages:

1. Press the message line on the

message list. If the message is a conﬁ dential message, the code entry screen will be displayed.

2. Enter the Master User Code on the

code entry screen. Regular User Codes will not be accepted.

3. View the displayed message.

4. Proceed to save or delete the message

as detailed in the previous section.

Filtering Messages

To select which type of messages will be displayed on the message list, use the message ﬁ lters.

1. Press FILTERS to display the

message ﬁ lter option screen.

2. Check or un-check the types of messages to display. Press ALL to check all types. Press BACK to return to the message list.

The ﬁ lters will reset, selecting all types, when your message reviewing is over and the system returns to the Security Screen.

Sorting Messages

To select the order in which messages are displayed on the message list, use the message sorting options.

1. Press SORTS to display the message sorting option screen.

2. Pick an option to sort the messages by date received, date expired, or alphabetically.

3. Check the REVERSE box to reverse the display order. Check the PRIORITY box to list urgent messages ﬁ rst.

4. Press BACK to return to the message list.

The sort options will reset when the message reviewing session is over.

Messaging

Code Entry Screen for Conﬁ dential Messages

Conﬁ dential Message

Message Filter Screen

Message Sort Screen

Message List

Press

Here

Remote Control by Telephone

Telephone Remote

The system can be controlled remotely using a standard telephone. Remote control is performed by calling the system and responding to spoken questions from the system. By pressing certain telephone keys, you can arm and disarm the system, bypass sensors, and query the system status.

✓ NOTE: The telephone remote control system feature is optional. It must be enabled by

your installer before it can be used.

Calling the System

Your installer selects whether your system supports the remote telephone option or not. If this feature is enabled, the system will require calling it twice within 30 seconds to answer your call and connect.

1. Call the telephone number that the Control Panel is connected to. Wait for one or two rings,

then hang up.

2. Within 10-45 seconds, call the Control Panel again. The Control Panel will answer the

telephone.

Remote Control by Telephone

Remote Control

Once you are connected with the system, you will be able to check on its status and remotely control the major functions. The announcements that the system plays over the telephone do not sound out of the Control Panel’s speaker.

1. After the Control Panel answers, it will ask for your User Code. You have 15 seconds to enter your User Code using the telephone keys. If you don’t enter a valid User Code in 15 seconds, the system will hang up. For security, if two calls, with two attempts each, to enter a User Code within ﬁ ve minutes fail to enter a valid code, the system will hang up and not respond to telephone commands for 30 minutes.

2. After the system has accepted your User Code, it will announce the system status, then announce the remote command options. The system will wait up to 60 seconds for each remote command before automatically hanging up. If you already know the remote command telephone key number, you can enter it before the command announcement ﬁ nishes.

3. Use the telephone keys to command the system:

• Press

for system status report

• Press

to arm the system in Away Mode

• Press

to arm the system in Stay Mode

• Press to disarm the system

• Press

to turn on auxiliary output (if used)

• Press to turn off auxiliary output (if used)

• Press

to stop system status report

• Press

to hang up

• Press to repeat the command menu

When you are ﬁ nished remotely controlling the system, be sure to press to hang up.

✓ NOTE: There is no Exit Delay when the system is remotely armed. ✓ NOTE: The Auto Stay feature (if enabled) does not function when the system is remotely

armed.

Bypassing Sensors Remotely

When arming the system remotely, if there are open sensors when you try to arm, the system will announce the current status and ask “To bypass sensors and arm, press pound”.

• Press

to bypass all open sensors and arm the system.

After the open sensors are bypassed, the system will arm in the selected mode and it will announce the system status to you.

User Management

The system installer has pre-programmed a Master User code for your system. This code can be used to control the system, as well as assign and change the other 31 User Codes and User Code access options. The Master User Code can also access several system setup settings in the User Toolbox. The other 31 User Codes are restricted from those settings in the User Toolbox.

User Code Setup

Only the person with the Master User Code can add or change the other User Codes.

To setup the User Codes, use the following steps:

1. On the Home Screen, press SECURITY.

2. On the Security Screen, press MENU.

3. On the Menu Screen, press TOOLBOX.

4. Enter the Master User Code

(the factory setting is 1111).

5. On the Toolbox Screen (1 of 3), press USER MANAGEMENT.

6. The Users Management Screen displays three users at a time. Use the ↓ and ↑ arrows to scroll through the list.

Adding a User Code

✓ NOTE: User Codes 0000 and 0001 are

not permitted.

1. Press one of the ADD USER buttons.

2. Enter a four-digit code for the new User Code and press OK.

3. Enter the Code again to conﬁ rm the code and press OK.

4. A conﬁ rmation screen will display, press OK.

5. The User Code’s Access Option Screen

will be displayed. The three options determine when this User Code is valid.

6. Select one of the three options: ALWAYS; NEVER; or BY SCHEDULE.

• Select ALWAYS to set this User

Code to always be valid. Press BACK.

• Select NEVER to set this User Code

to never be valid. Press BACK.

• Select BY SCHEDULE set this User

Code to be valid only for selected days and times. See the next section.

System Toolbox

User Management Screen

User Code Entry Screen

User Access Options Screen

Toolbox Screen 1

+ 138 hidden pages

Nortek Security and Control 2GIG ZW01 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual