Nortek Security and Control 2GIG WMT1345 Users Manual

INSTR,INSTL,2GIG-WMT1-345 - P/N: 10013348 X1 - INK: BLACK - MATERIAL: 16 LB. MEAD BOND - SIZE: 8.5000” X 11.000” - TOL. +/- 0.125”- SCALE: 1-1 - FOLDING : FOLD 4 X TO FINAL SIZE 2.125” X 2.750”- FINISH WITH LOGO SHOWING - SIDE 1 OF 2

PRINTER’S INSTRUCTIONS:

2GIG-WMT1-345

WALLMOUNT HELP BUTTON

INSTALLATION INSTRUCTIONS

The Wall-Mount Help Button (2GIG-WMT1-345) is a battery-powered transmitter, designed
for use with the provided panel. The transmitter is referred to as the “Help Button.” The
panel is the “Console.” Both the Help Button and the Console together are referred to as a
“System.”

The Help Button is a supervised transmitter designed for use with compatible 345 MHz
receivers (security panels, PERS consoles, and Libris Smart Cradles). The unit ships with
a mounting plate, two mounting screws, four adhesive-backed table-top “feet”, and an
alternate red activation button printed with bold HELP text.

2GIG-WMT1-345

WALL-MOUNT
HELP BUTTON

2-COLOR SIGNAL

INDICATOR

GREEN = BATTERY OK

RED = BATTERY LOW

AQUA COLOR

BUTTON

TABLE-TOP

FEET (4)

Figure 1. Help Button Features and Accessory Parts

For further information regarding testing recommendations, safety precautions, use, and
operation of the Help Button and the Console, consult the more detailed instructions
included with the Console and also found in the literature section of the following link:

www.nortekcontrol.com/manual_list1.php

Help Button Mounting Options

The mounting plate snaps onto the back of the Help Button. It can be used to attach the unit
to a wall or other mounting surface. For stationary applications, use the two screws supplied
to affi x the mounting plate, then attach the Help Button to the plate. For table-top use, stick
the four adhesive “feet” onto the mounting plate, then attach the Help Button to the plate.

HOOK TOP OF HELP BUTTON
ONTO THE BRACKET TABS

ATTACH THE WALL
MOUNT BRACKET
WITH TWO SCREWS

FOR NON-WALL MOUNT APPLICATIONS,
STICK THE FOUR ADHESIVE "FEET"
ONTO THE MOUNTING BRACKET

Figure 2. Help Button Mounting Bracket

Box Contents

Verify that the package includes the following:

• 1 - Wall-Mount Help Button transmitter

• 1 - Alternate red button with bold HELP text

• 1 - Mounting Plate

• 2 - Mounting Screws

• 4 - Adhesive-backed Table-top Feet

ALTERNATE RED

HELP BUTTON

MOUNTING

PLATE

MOUNTING

SCREWS (2)

SWING HELP BUTTON

ONTO BRACKET

TO REMOVE
HELP BUTTON
PRESS THE TAB ON
THE BRACKET

Alternate Red HELP Button Installation

The Help Button’s standard aqua colored button can be exchanged for the red button printed
with bold HELP text included with the unit. See the fi gure below for instructions.

TWIST A COIN OR SCREWDRIVER IN

1

THE SLOT ON TOP OF HELP BUTTON
TO OPEN THE CASE

REMOVE THE CASE TOP, BUTTON,

2

AND SILICONE SEAL

EXCHANGE THE BUTTON WITH THE

3

ALTERNATE BUTTON

REVERSE STEPS TO REASSEMBLE

4

Figure 3. Exchanging the Unit’s Button

OPERATION

Initial Activation of Help Button & General Use

When your Help Button arrives, you must immediately call the monitoring service provider
that provided the Help Button to you and ask them to confi rm that the Help Button has been
programmed and is properly transmitting.

The Help Button also comes with a Battery Supervision Feature, aimed to identify Systems
that are not functioning, either because the battery has died, or because the Console
connection was lost. To turn the Battery Supervision Feature ON, you must press

the Help Button and hold it down for 2 seconds. When you release the Help Button,
its LED indicator fl ashes GREEN to indicate that the Battery Supervisor Feature is
working and the Help Button is active.

Pressing the button should also initiate a two-way voice communication through the
Console with your monitoring services provider. If the two-way voice communication
is not initiated when you press the button, you should call your monitoring service
provider immediately to report the problem.

Once activated, the Help Button should be tested weekly, as further explained in the following
Important Safety and Battery Instructions section.

You must be within range of the Console in order for the Help Button to communicate with
the Console, for either emergency or Help Button low battery report.

The operating range of the Help Button is limited. The exact range of a System
depends on the type of Console and other variables, such as the local radio frequency
environment. Depending on these factors, range is expected to be approximately 300
to 500 feet line of sight. Range can be reduced by walls and other barriers. You can
ensure that you are in range at any time by pressing the button to test the system.
Please refer to the instructions included with your Console and also found in the
literature section of the following link for more information regarding the range of
your System:

www.nortekcontrol.com/manual_list1.php

The battery contained in the Help Button is not replaceable. When the battery in the Help
Button is low, the LED indicator on the Help Button will display RED, and it is designed to
send a signal to the Console, which will communicate to your monitoring service provider that
your battery is low. Your monitoring service provider should then contact you to coordinate
delivery of a replacement Help Button. As a precautionary measure, in order to ensure

that the battery does not deplete before you receive a replacement Help Button, if you
see that the light on your Help Button is RED, you should contact your monitoring
service provider to arrange for a replacement Help Button as soon as possible - DO
NOT WAIT for the monitoring service provider to contact you.

Copyright ©2016 Nortek Security & Control LLC 1

INSTR,INSTL,2GIG-WMT1-345 - P/N: 10013348 X1 - INK: BLACK - MATERIAL: 16 LB. MEAD BOND - SIZE: 8.5000” X 11.000” - TOL. +/- 0.125”- SCALE: 1-1 - FOLDING : FOLD 4 X TO FINAL SIZE 2.125” X 2.750”- FINISH WITH LOGO SHOWING - SIDE 2 OF 2

PRINTER’S INSTRUCTIONS:

2GIG Large Help Bu on Instruc ons

Additional Testing Information

• Emergency Reporting Systems such as this are not a replacement for regular contact
with caregivers or access to an alternative means of placing an emergency call.

• To ensure the System is working properly make sure to TEST IT WEEKLY.

• DO NOT take the Help Button out of range.

• DO NOT modify the Help Button or dismantle the Console at any time, as this could
affect its functionality. The battery is not designed to be removed or replaced (see
Battery information for more details). There is a risk of explosion if the battery is
tampered with, or manipulated in any way.

Activating the Help Button

The Help Button can be activated by pressing its button when help is needed. To ensure
sending a complete signal, press the Help Button for a minimum of 2 seconds. The System
will sound a warning tone and spoken voice prompts to alert the user that the “Emergency”
call is being placed.

- FIRST TIME USE -

TO ENABLE THE HOURLY
SUPERVISORY STATUS
REPORTS, PRESS THE
HELP BUTTON FOR
2 SECONDS

GREEN INDICATOR
WILL BLINK WHEN
STATUS IS ENABLED

- EVERYDAY USE -

TO SEND AN EMERGENCY
CALL, PRESS THE HELP
BUTTON FOR 2 SECONDS

Figure 4. Pressing the Help Button

Canceling an Emergency Report

If you press the Help Button by mistake, you can cancel the emergency report by either
confi rming during the two-way voice verifi cation with the monitoring service provider that you
do not need assistance, or otherwise contacting the monitoring service provider to cancel
the emergency.

Important Safety and Battery Instructions

TEST THIS SYSTEM WEEKLY: If the Help Button battery is depleted, or the Console is not
connected, the System will not be able to communicate the need for assistance. We strongly
recommend that you test this equipment at least weekly to ensure the System is working
properly. To test the System, press the Help Button and make sure that you get a verbal
response from your monitoring service provider over the two-way voice verifi cation. If you do
not get a verbal response, call your monitoring service provider to report the problem and
arrange for service.

For further information on testing and the operation of the System, consult the more detailed
instructions contained in the literature section of the following link:

www.nortekcontrol.com/manual_list1.php

Also see information above regarding Battery Supervisor Feature.

✓ NOTE: Use of this feature is NOT a substitute for weekly testing of the Help Button.

The operating range of the Help Button is limited. In order for the Help Button’s
low battery signal to be communicated to the Console and the monitoring service
provider, it must be within range. If the Help Button is out of range for an extended
period of time, it is possible that the Help Button battery could die without being able
to effectively communicate a low battery signal to the Console and your monitoring
service provider. Therefore you SHOULD NOT let the Help Button get out of range.

SPECIFICATIONS

Wireless Signal Range

Code Outputs

Transmitter Frequency

Unique ID Codes

Supervisory Interval

LED Indicators

Transmitter Dimensions
(W x H x D)

Housing Material

Color

Operating Temperature

Battery

Regulatory Listings

500 ft (152.4 m) open air, with 2GIG GC2 Control Panel
1000 ft (304.8 m) open air, with PERS4200X console
300 ft (91.44 m) open air, with Libris Smart Cradle

Alarm; Supervisory; Low Battery

345.00 MHz (crystal controlled)

Over one (1) million different code combinations

70 minutes (+/- 20%)

GREEN: Good Battery
RED: Low Battery (Indicates the unit must be replaced)

2.50 x 3.03 x .60 in
(6.35 x 7.70 x 1.52 cm)

ABS Plastic

Beige Case, Aqua Button, Alternate Red Button

32° to 122° F (0° to 50° C)

One (1) CR 2032 (not replaceable)

ETL, FCC, IC

REGULATORY INFORMATION

FCC Notice

This device complies with Part 15 of the FCC’s Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Par t 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio / TV technician for help.

This product complies with FCC radiation exposure limits for an uncontrolled environment.

✓ NOTE: Any changes or modifi cations not expressly approved by the party responsible

for compliance could void the user’s authority to operate this equipment.

Industry Canada (IC) Compliance

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.

Repairs to certifi ed equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly impor tant
in rural areas.

LIMITED WARRANTY

This Nortek Security & Control product is warranted against defects in material and workmanship for two (2) years. This
warranty extends only to wholesale customers who buy direct from Nortek Security & Control LLC or through Nortek
Security & Control LLC’s normal distribution channels. Nortek Security & Control LLC does not warrant this product to

consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any.

There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages
arising out of or in connection with use or performance of this product or other indirect damages with respect
to loss of property, revenue, or profi t, or cost of removal, installation, or reinstallation. All implied warranties for
functionality, are valid only until the warranty expires. This Nortek Security & Control LLC Warranty is in lieu of all other
warranties express or implied.

All products returned for warranty service require a Return Authorization Number (RA#). Contact Returns at 1-855-546-3351
for an RA# and other important details.

2GIG

345

MHz

LED INDICATIONS

Steady GREEN while button down

Steady RED while button down

Flashing GREEN after button release

Flashing RED after button release

2 Copyright © 2016 Nortek Security & Control

Good battery

Low battery

Battery supervision ON; Good battery

Battery supervision ON; Low battery

2GIG
Nortek Security & Control LLC

1950 Camino Vida Roble, Suite 150

Carlsbad, CA 92008-6517 USA

For technical support in the USA and Canada:

800-421-1587
Visit www.nortekcontrol.com for technical support hours of operation

10013348 X1