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2GIG-PHB1-345
PERSONAL HELP BUTTON
INSTALLATION INSTRUCTIONS
The Personal Help Button (2GIG-PHB1-345) is a miniature, waterresistant
Security Panels. The transmitter ships attached to a permanent
mounting accessory, which can be worn either on its adjustable
lanyard with a breakaway release or on the optional wristband.
The Personal Help Button can be programmed by installers to work
with 2GIG Security Panels as the (08) 24-Hour Auxiliary Alarm sensor
type and uses the equipment code: (0868) 2GIG Panic Button Remote.
For instructions programming wireless sensors, see the Installation &
Programming Guide for the 2GIG Security Panel.
WARNING: Do NOT attempt to remove the transmitter from its
Figure 1 Personal Help Button—Pendant and Wrist Mount
1
, supervised transmitter designed for use with the 2GIG
mounting accessory or damage may result.
Turning the Battery Supervisor ON
The Personal Help Button ships with a built-in timer that expires seven
(7) days after its date of manufacture. After this timer expires, the
battery supervisor will automatically turn ON after you press the
Personal Help Button for the first time. When you release the button,
its LED indicator flashes GREEN to indicate that the battery supervisor
is working and active.
Every 70 minutes, the transmitter automatically tests itself for a low
battery. If the battery tests low, a low battery signal is sent to the 2GIG
Security Panel and the LED indicator on the Personal Help Button.
When the LED illuminates RED, the unit should be replaced.
IMPORTANT: Because the transmitter is sealed to provide water-
resistance, the unit’s battery is not replaceable. The expected
battery-life for the device is approximately five (5) years under
normal operating conditions (for example, when supervision
is enabled and the Personal Help Button is used for one five
(5) second manual activation per week).
Activating an Emergency Alarm with the
Personal Help Button
Pressing the button on the transmitter sends a digitally-coded wireless
signal to the 2GIG Security Panel’s receiver indicating an alarm
condition.
IMPORTANT: To ensure that the button sends a complete signal,
always press and hold the transmitter button for a minimum
of two (2) seconds.
Box Contents
Verify that the package includes the following:
• 1—Personal Help Button
• 1—Adjustable Lanyard with Breakaway Release
• 1—Wristband
Figure 2 Wearable Options
LED INDICATORS
Steady GREEN while button down Good battery
Steady RED while button down Low battery
Flashing GREEN after button release Battery supervision ON; good battery
Flashing RED after button release Battery supervision ON, low battery
SPECIFICATIONS
Wireless Signal Range 500 ft (152.4 m), open air, with 2GIG
Wireless Security Panel
Code Outputs Alarm; Supervisory; Low Battery
Tran smi tter Fr equen cy 345.00 MHz (crystal controlled)
Unique ID Codes Over one (1) million different code
combinations
Supervisory Interval 70 minutes (+/- 20%)
LED Indicators GREEN: Good Battery
RED: Low Battery (Indicates the unit must be
replaced)
Transmitter Dimensions ( W x H x D) 1.18 x 1.42 x 0.3 in (3.0 x 3.6 x 1.0 cm)
Housing Material ABS Plastic
Color Grey
Operating Temperature 32° to 122° F (0° to50° C)
Water Resistance To IPx7 rating at depth of 1M for 30 minutes
Battery One (1) CR 2032 (not replaceable)
Regulatory Listings ETL, FCC, IC
1. Water-resistance is not tested by UL.
Copyright © 2015 Nortek Security & Control 1
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2GIG-PHB1-345 Personal Help Button | Installation Instructions
WARNING
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH TO PERSONS,
REVIEW THIS IMPORTANT SAFETY INFORMATION PRIOR TO USE.
Nortek Security & Control LLC is issuing this Warning to all
subscribers using the 2GIG Personal Help Button (PHB).
Nortek Security & Control LLC manufactures and sells a number of
different personal emergency transmitters that consist of the 2GIG
Security Panel and one or more transmitters. The Personal Help
Button may be worn on a wristband or as a pendant on an
adjustable lanyard that can be worn around the neck. IF YOU WEAR
THE LANYARD AROUND YOUR NECK AND IT BECOMES
ACCIDENTALLY ENTANGLED, IT MAY PRESENT A CHOKING OR
STRANGULATION HAZARD THAT COULD RESULT IN SERIOUS INJURY
OR DEATH.
The Personal Help Button is most commonly used by elderly
subscribers and others who may have limited mobility, and this risk
applies especially to subscribers who may use wheelchairs, walkers,
beds with guard rails, or similar objects with protrusions on which a
transmitter lanyard could become entangled.
Because the Personal Help Button can be worn on as a pendant,
Nortek Security & Control urges users to consult with their
caregivers or service provider to determine which style is most
appropriate for them. It is important for users to consider each style
before making an informed choice regarding the most suitable
method for wearing their transmitter.
To report any issues related to your Personal Help Button and/or
any of its components, contact your 2GIG alarm dealer.
REGULATORY INFORMATION
FCC & IC Notice
This device complies with Part 15 of the FCC Rules and Industry
Canada license exempt standard(s). Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference received that may cause undesired operation.
Le présent appareil est conforme aux CNR d’Industrie Canada
applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions may cause harmful interference to
radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician to
help.
WARNING:
Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the
equipment.
LIMITED WARRANTY
This Nortek Security & Control product is warranted against defects
in material and workmanship for two (2) years. This warranty
extends only to wholesale customers who buy direct from Nortek
Security & Control LLC or through Nortek Security & Control LLC’s
normal distribution channels. Nortek Security & Control LLC does
not warrant this product to consumers. Consumers should inquire
from their selling dealer as to the nature of the dealer’s warranty, if
any.
There are no obligations or liabilities on the part of Nortek Security
& Control LLC for consequential damages arising out of or in
connection with use or performance of this product or other
indirect damages with respect to loss of property, revenue, or
profit, or cost of removal, installation, or reinstallation. All implied
warranties for functionality, are valid only until the warranty
expires. This Nortek Security & Control LLC Warranty is in lieu of all
other warranties expressed or implied.
All products returned for warranty service require a Return
Authorization Number (RA#). Contact Returns at 1-855-546-3351
for an RA# and other important details.
2GIG
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
Dial: 855-2GIG-TECH (855-244-4832)
Email: 2gigtechsupport@nortek.com
Visit www.2GIG.com or dealer.2gig.com technical support hours of operation
For technical support outside of the USA and Canada:
Contact your regional distributor
Visit www.nortekcontrol.com for a list of distributors in your region
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2 Copyright © 2015 Nortek Security & Control