Norstar UL 616 DR5 User Guide

Compact 616 DR5

Installer Guide

This equipment generates, uses, and can radiate radio

frequency

accordance

energy. If not installed and used in

with the instruction manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for

a Class

A computing device pursuant to Part 15 of the FCC which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which

case the user, at his own expense, will be required to take whatever measures may be required to correct the interference. Each

Key Telephone System is

assigned an FCC Registration Number and a Ringer

Equivalence designation. The number and designation

are printed on the Key Service Unit (KSU) label on the front of the unit inside the door.

Registration

The based upon compliance with Part 68 of its rules. Connection of the telecommunications network is made through a standard network

interface jack that you can order from your telephone company. Jacks for this type of customer-provided equipment will not be provided on party lines or coin lines.

Interconnect

both the Canadian Department of Communications CS-03 and

US Federal Commission FCC part 68 and has been registered under files DOC 3322492A and FCC

(key system) and

Key Telephone System is registered with the FCC

Key Telephone System to the nationwide

Compact equipment meets all applicable requirements of

Ringer Equivalence Number (REN) __

The FCC Registration Label, on the inside of the door on the front of the Key Service Unit (KSU), Equivalence Number (REN). This number shows the electrical load that your the KSU requires more electrical current than your telephone company’s central office equipment can provide, your telephones

may

not ring and you may have difficulty dialing telephone

numbers.

KSU requires from your telephone line. If

the Ringer

Call the telephone company your telephone line(s).

to find out the total REN allowed for

Hearing Aid Compatibility

telephones are compatible, as defined in

Section 68.316 of Part 68 FCC Rules.

Electromagnetic compatibility (EMC)

Radiated emissions

Compact equipment meets all FCC part 15, class A

radiated emissions requirements. Conducted emissions

Compact equipment meets all FCC part 15, class A

conducted emissions requirements.

Safety

Compact equipment meets all applicable requirements of both the Canadian Standards Association C22.2 No. 0.7 Ml 985 and US Underwriter’s Laboratory UL-1459, issue 1, and has been registered under files CSA UL El 15515

and

Regulations

Telephone Company Registration

It is usually necessary to call the telephone company with

information on the equipment before connecting the Telephone System Key Service Unit (KSU) to the telephone network but, if the telephone company requires this information, provide the following:

Telephone number(s) to which the Key Service Unit (KSU) will be connected.

FCC Registration Number (on label affixed to KSU, inside

the door).

Ringer Equivalence Number (on label affixed to KSU, inside

the door). USOC Jack

RJ-21 X

iii

Key

Service Order Code (SOC) 9.0 F Facility Interface Code

Use of a Music source

In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or similar organization if Radio or TV broadcasts are

transmitted through the Music On Hold or Background Music features of this telecommunication system.

Northern Telecom Inc. hereby disclaims any liability arising out of

the failure to obtain such a license. This digital apparatus does not exceed the Class A limits for

radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of

Communications.

Regulations

----

Rights of the Company

If the system is determined to be causing harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, the telephone company will notify you in advance. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the situation and you will be informed of your right to file a complaint

to the FCC. Your telephone company may make changes in its

facilities, equipment, operations or procedures that could affect

the proper functioning of your system. If it does this, you will be notified in advance to give you the opportunity to maintain uninterrupted telephone service.

In the event of an equipment malfunction, all repairs will be

performed by Northern Telecom Inc. or by one of its authorized dealers.

Address of a repair facility USA Northern Teiecom Inc.

Product Service Center

640 Drive Nashville, TN 37210 Attn.

Canada Northern Telecom

Customer Service Dept.

12345 Albert Hudon

Canada Ltd.

914

Compact Installer Guide

Preparation

Installing the KSU

External lines and internal wiring Internal wiring chart Installing

the Emergency Telephone

Testing the Emergency Telephone

Installing the telephones

Installing a wall-mounted telephone

Installing optional equipment

Auxiliary Ringer (Customer Supplied) External Music source

(Customer Supplied)

External Paging (Customer Supplied) Powering up the KSU

Programming

Programming overview System Startup overview Entering System Startup Choosing the system template Configuration Overview

Data

Line Access Call Handling

Miscellaneous System Data Using Set Copy

5 6 6

9 9

19 21 24 27 30 33 38

Troubleshooting

Testing the lines and phones Analog Terminal Adapter Auxiliary Ringer trouble Call Identification Interface

Dial tone absent (on external lines) External Paging trouble KSU down Music on Hold/Background Music trouble

Telephone dead

trouble

39 40 40 42 42

43 44 44

Contents

Applying the button labels For the customer For the System In the KSU pocket Personal programming

Call Dispiay

Coordinator

Compact Installer Guide

Check the where the system modules, the telephones, and auxiliary equipment are to be installed.

Location requirements

Clean, dry, and well-ventilated Temperature: to to 122°F) Humidity: 5% to non-condensing

Location: at least 4 m (13.1 ft) from equipment such as photocopiers, electrical motors, and other equipment that can produce electromagnetic, radio frequency, and electrostatic interference.

Mounting requirements

If a smooth surface is not available, cut a backboard large enough to accommodate the system modules and the distribution panel.

Chart 1

Dimension Length Width Height Weight Clearance (front) Clearance (top) Clearance (bottom)

dimensions and required clearances.

55.6

35.6

a.7

5.25

30cm

(21.9 in) (14 in)

(3.4

in) (11.6 lb) (39.4 in)

(ii.8

in)

(11 .a

in)

2 Preparation

.--Equipment for mounting the modules

screwdriver, diagonal cutters, pliers, connecting tool, pencil, level (optional)

three 0) wood screws, (1 long

thick wooden backboard (if necessary)

Internal wiring requirements

new or existing wiring must meet the following specifications:

one twisted pair per telephone a dc loop resistance less than 59 cable length (0.5 mm or 24 AWG) not to exceed 305 m

(1000 ft)

of a Auxiliary Power Supply (SAPS) to extend the loop up to 790 m if the cable is longer than 305 m (1000 ft)

no bridge taps

Electrical requirements

Non-switched outlet

ac outlet located not more than 1.5 m (4.9 from the Key Service Unit (KSU).

For 11 OV product: dedicated 11 O-V ac nominal, 15-A minimum service with third wire ground

For 220V product: dedicated to 240-V ac nominal,

15-A minimum service with third wire ground

The ac must be equipped with a third wire ground to avoid electromagnetic interference.

WARNING

as an OPX

can be used as

PBX. In order

engineered not to exceed 7 total loop loss from the serving

central

Compact

to support this applicaiton, the OPX lines must be

to the demarcation point at the KSU.

Installer Guide

off premise extension (OPX) from

in) of clearance on its left-hand side, and at least

(3.9

cm (2 in) of clearance on its right-hand side (viewed

from the front of the KSU).

Unpack the KSU and inspect it

for damage: Before installing the KSU, open

the KSU door Applying upward pressure, lift the door from its hinges.

Do not the power ON to

the

Screw the top mounting screw half-way into the backboard.

Hang the KSU on the

top mounting screw (Figure 1).

Make sure the KSU is level.

Install the bottom and right-hand

side screws. Tighten all screws.

Figure 1 KSU

Figure 2

Mounting the

Inserting the

Cartridge

Following the instructions on the label, install the Software Cartridge (Figure 2).

4 Installing the

External wiring

lines

Cross-connect the external lines from the distribution panel directly to the modular jacks located on the left side of the KSU. Line 1 is connected to the bottom jack. (Each jack is identified with its

Route the line cords on the KSU (Figure 3).

Connecting internal wiring

Plug the cable into the KSU (Figure

Route the cable to the distribution panel.

Connect the wires to the appropriate pins on the internal distribution block. (For details see Chart 2 Wiring.)

Cross-connect the internal wires to the corresponding pins on the internal distribution block.

Internal

Connect the telephones to your internal wiring loop. A pair of wires is required for each internal telephone. (See Chart 2

Figure 3 line cords

Internal Wiring.)

Routing the

Figure 4

cable

Plugging in the

Compact Installer Guide

Internal wiring chart

Chart Internal Wiring:

Distribution Block

26 1

27 2

26 3

29 4

31 6

32 7

33 6

Wire Color

while-Blue while-orange

Orange-White White-Green Green-White While-Brown

&own-White

Red-Blue Blue-Red

Blue-Black

Slack-Slate

Service

T T T T

T T T T T T T

T T T

Installing the KSU 5

Telephone, Port

(Defaults)

2 3 4

6 7 6 9 10 11 12 13 14 15

41 16

19 45 20 46 21 47 22

23 49 24

50 25

Yellow-Orange Orange-Yellow

Green-Yellow

Yellow-Slate Vi-Blue Violet-Orange

Green-Violet Violet-Brown

Violet-Slate Slate-Violet

T A

Spare

Spare Spare

Common Common

Music Ground

External Paging (audio signal) External Paging (relay contact)

Ringer

(relay contact)

Music

(audio signal)

T and are symbolic representations of the telephone connections and should not be confused with Tip Ring. Telephone connections are non-polarized.

6 Installing the KSU

Installing the Emergency Telephone

An optional Emergency Telephone (ET) automatically connects to Line 1 when the power fails or when power to the KSU is disconnected.

Note:

Use only a standard single-line telephone for

this purpose.

Installation Procedure

Connect the customer Emergency Telephone

comer of the KSU panel.

Label the telephone: “Emergency Telephone Only. This

supplied Emergency Telephone to the

(ET) jack on the lower right hand

telephone functions only when AC power to the telephone system is turned OFF.”

Testing the Emergency Telephone

The Emergency Telephone must be tested with the KSU power OFF.

Pick up the If you hear a dial tone, both the Emergency Telephone and Line 1 are functioning property.

If you hear no dial tone, check tine 1. Unplug the Emergency Telephone and connect it directly to Line

the distribution block

Emergency

Telephone receiver.

If you still do not hear a dial tone, check

and operation

If the previous steps have been verified and there is still no

dial tone at

Repeat

Compact Installer Guide

the

of the Emergency Telephone.

the Emergency Telephone, replace the KSU.

Emergency Telephone test.

the line

connections

1. Connect the receiver cord the

telephone modular jack (indicated by the symbol at right). Route the cord through the appropriate cord guide in the base of the telephone.

Connect the line cord into the telephone line modular jack (indicated by the symbol at right). Route the cord through

the appropriate cord guide.

Connect the other end of the line cord into the modular jack wired from the distribution panel.

When the telephone is connected to the KSU, the telephone

4. display and indicators flash briefly while the initializes. The telephone is operational when the display shows the

telephones cannot be used as off-premise extensions

(OPX). For OPX applications, use the Adapter installation card for details.)

and a single line telephone. (See the

time and date.

Analog Terminal

Never install or remove the Software Cartridge when the KSU power is ON.

CAUTION

8 installing the telephones

Installing a wall-mounted telephone

Remove the beveled wall-mounting base from the back of the telephone. Grip the telephone, and with your

thumbs, push on the wide edge of the

base to pop it out from the telephone.

Remove the receiver clip from the wall-mounting base. Install the clip in the forward lip “of the receiver rest.

Use a screwdriver or similar tool to remove the center knock-out panel in

the wall-mounting base.

Screw the base to the wall (thin end up) so that the wall jack projects

through the knock-out.

Connect one end of the line cord to the telephone line jack (indicated by the symbol below).

Route the line cord through the appropriate cord guide in the bottom of

the telephone.

Connect the other end of the line cord to the wall jack. Store any spare cord neatly in the base of the telephone and mount the telephone on the base.

Compact

WARNING

If the telephone line is supported with auxiliary power, the power source must be a Class 2 power source that is UL and CSA Listed.

Installer Guide

Optional equipment must meet with

approval standards.

local regulatory

Auxiliary

The KSU provides a control contact to operate an

external ringer. It does not provide ring current or DC voltage.

The ringer relay contacts must

30 Vdc source.

Follow the manufacturer’s installation instructions.

Connect the Auxiliary Ringer generator to the distribution block as shown in Chart 2 Internal Wiring.

(Customer Supplied)

External Music source

This equipment provides music for the Music on Hold and

Background Music features. These features must be enabled through Configuration (see the Programming section in this Guide). Refer to the Compact and Compact Programming Record for more information.

The music source can be any approved low-power output device (such as a radio) with a high-impedance earphone jack. The recommended KSU input level is 1 Vrms across an input impedance of 3300

more than 50 from a

(Customer Supplied)

System Guide

CAUTION

To avoid damage to audio equipment, ensure that the

polarity of the audio input is correct according to the KSU internal wiring chart.

Connect the music source and ground to the distribution block as shown in Chart 2 Internal Wiring.

Activate the Music on Hold or Background Music feature and adjust the volume at the music source to a comfortable level.

Installing optional equipment

Background each can also

be controlled at the telephone:

External

(Customer Supplied)

The paging system uses the speakers on telephones and can also be used with external loudspeakers provided by the customer. The paging output from the

across an input impedance of 600

Follow the manufacturer’s installation instructions.

Connect the paging system audio input to the

distribution block as shown in Chart 2 Internal Wiring.

Connect the paging relay (max. rating: 30 Vdc to the

distribution block as shown in Chart 2 Internal

Wiring.

Note:

external paging does not support talk-back

paging equipment unless an external line port is used.

Powering up the KSU

KSU is 775

Power ON the KSU by plugging in the power cord. The red’ power LED on the KSU should turn ON.

If the red LED does not ON, verify that there is power at the ac outlet. OR

if there is power at the ac outlet, replace the KSU.

Note:

Re-install the KSU door once the system is operational.

Compact

Installer Guide

Programming a newly installed system involves the

completion of the following programming steps:’

System Startup Configuration

General Administration

Programming overview

System Startup

System Startup is performed only when the system is first installed. System Startup allows programming templates: Square, Hybrid, or PBX. Each template initializes all of the programming data to system wide defaults.

Configuration

Allows programming of basic line and telephone characteristics.

you to

one of three

Configuration code: This code gives

B. General admin

c. set COPY

access to:

General Administration

Allows the customization of the system at installation and on an ongoing basis. (See the Compact

Guide for details on Administration programming.)

General admin

Configuration code. For System Coordinators, Administration programming can only be accessed by using an Administration code. An optional password may be used after entering the Administration code.

is accessible through the

System Coordinator

12 Programming

Set Copy

This feature is to copy of system programming (Configuration and Administration) from on8 another.

also copied, but system-level programming will copied

along with it. Copy appears on display as Set

and is by using Configuration code.

programming on individual can

System Version

System Version you to not8 version numbers of the software in the System Processor

Feature Cartridge.

Version numbers can be used to determine whether you have the latest software release, and to trace a software fault if on8 occurs.

For

instance:

(SP)

software, residing in the

COPY

version numbers can indicate a Software Cartridge

incompatibility.

and telephone version numbers can indicate a

version incompatibility. SP

and functional terminal version numbers can indicate a

functional terminal incompatibility.

check the version number, start with the display showing

System

1. Press The display shows the version number of the

Writ8 the Maintenance record.

Version:

version number on the appropriate

SP.

Compact

Installer Guide

Programming 13

Chart 3

Programming Overview

6. Service Modes

The M7208, and M7324 Telephones can be used with the Compact

system. Programming is done with an M7208, M7310, or M7324 Telephone. as shown on the following page.

Programming

Telephone

You should have two aids

Telephone

assist you in completing your

M7324 Telephone

programming:

Programming Record

The Compact Programming Record may already have been completed before installation. It describes the settings to be programmed into

Record serves as a record of the settings programmed at initial installation and during subsequent upgrades.

system. Also, the Programming

Default

settings: Many of the programming settings are

determined during System Startup according to the selected

template. Any of these settings may later be changed during

programming. In the Programming Record, these default settings

are

shown in bold characters for the Square template.

Programming Overlay

The Programming Overlay is placed over the buttons of the

telephones, and provides an aid in recognizing the

function of the buttons during programming. The Programming

Overlay can be found at the end of this guide.

Compact

Installer Guide

Programming 15

The Programming Overlay for the M7208 Telephone is placed over all of the eight memory buttons (Figure 11). The

Programming Overlay for the M7310 and M7324 Telephones (Figure 11) is placed over the top four memory buttons with indicators.

Figure 11

the M7310 and M7324 Telephone (bottom)

Programming Overlay for the M7208 Telephone (top) and for

16 Frogramming

System Startup overview

Perform

installed and powered up. System Startup is used by the installer to choose the appropriate template before starting programming. There are three templates available: Square, Hybrid and PBX. The Compact template does.

All Configuration and Administration data will be retained for at

least

System Startup after the system hardware has been

Programming Record explains what each

CAUTION Startup is to be used for initial installation only, or after a system software upgrade with a new Software Cartridge. Do not use Startup after operation; the procedure erases all system administrative data.

three days if the power fails or if the

is in

system is

powered OFF. After three days without power, it may be necessary to perform System Startup again.

not

attempt Directory Number (DN)

changes within

two minutes of System Startup (using the Change option of

Data).

Attempting a DN change

may disable the ports.

System Startup Access

The System Startup Access code and

by Installers

The

correct Startup code must be entered no later than 15

minutes after the

Startup code entered at any time after the 15 minute interval

results in the message re-power the system again to

process.

to access

System

Startup.

system has been powered up. A

Startup denied.

prepare for the System Startup

a password are used only

If this occurs,

Entering System Startup

If at any time you do not wish to continue with entering System Startup, press

Select a telephone from which to program. Place the

correct Programming Overlay over the buttons of the telephone. A button may be used during programming when

its indicator turns

Using the telephone dial pad, press the System Startup

Access code: Which is the same as:

Programming 17

At the

Password:

prompt, enter the Installer password: Which is the same as: (The Installer password is not shown on the display.)

The default password is

which you will have to use

if this is the first time that Configuration programming has

been accessed. If Startup must be performed on an existing system which has already been programmed, the Installer password might have been changed. The change should have been properly recorded in the Compact

Programming Record.

If the password is entered correctly, the display shows

Reset

Proceed to change the system template as described in the next procedure. OR

If the Password has been entered remains on the display. Press the

RETRY

display button (or

Password:

password.

on the M7208 Telephone) and the correct

18 Programming

Choosing the system template

The display shows Startup and choose the system template, press

on the M7208 Telephone).

To exit from System Startup, press (or

M7310 and M7324 Telephone).

Reset memory?

To continue with System

(or

on the

The display

shows

ate:

Square.

To accept the Square template, go to step 3. OR

To select another template, press the M7208 Telephone} to select another

To accept the template shown and exit from System Startup, press

or (or on the M7208 Telephone).

(or

template.

System Startup is complete when the time and date appear on the telephone display.

Chart 4

System Startup

START HERE

digits for Code

Reset

ate

Jan am

Installer Guide

Configuration Overview

Configuration programming allows you to specify basic system

characteristics for the customer site. Configuratian is not

accessible to System Configuration provides access to the following programming

sections:

Data

2. Line Access

Programming 19

4. Miscellaneous

5. System Data

Handling

Configuration Access Code

Press

Installer Password

At the

password. The default password is which you will have to use if this is the first time that Configuration

programming has been accessed.

If the password is entered correctly, the display shows

If the Password has been entered incorrectly,

remains on the display. Press the

Password:

prompt, enter in the existing Installer

Password:

display button (or

password.

Note:

on the M7208 Telephone) and re-enter the correct

For the security of Configuration data, do not give the Startup access code to anyone.

20 Programming

Chart 5 Configuration Overview

START HERE

Enter digits for Configuration code

Heading

Call

Hand1

Back

Programming 21

Data

Use

1. Data

external line. When you are finished programming the Data settings

for a line, you may copy those exact settings to another line by

using the display button (or on the M7208

to program characteristics for each

Telephone) at the

Show 1

prompt.

Entering the line to be programmed

Enter any available line number between 01 and 06.

Dial Mode

A dial mode can be assigned to each line. The mode defines the signaling that the line will use. The default mode is Pulse. Another possible mode is Tone.

Lines that use Dual Tone Multi Frequency (DTMF) tones, should be set to Tone.

Full

An external line is affected by Full Automatic Hold when it is placed on hold when no digits have been dialed on line is selected. The default setting is No, which means that the external line is not held. Another possible setting is Yes.

it, but

another

This feature is useful if a “hotline” or “ring down tie line” is

required.

Compact Installer Guide

22 Programming

Line Type

A type can be assigned to each line. The type defines how the

line is to be used in relation to other lines in the system. The

default type is Public. Other possible types are Private, Pool A,

Pool B and Pool C.

If you define a line as Public, the line can be accessed by

more than one telephone.

If you define a line as Private, the line can only be assigned

to one telephone.

If you assign a line to a Line Pool, that line can be available

to any telephone that is assigned access to that Line Pool.

If a line is assigned to one of the three Line Pools, but the line is not assigned to any telephone, that line can only be used for making outgoing calls.

If a line is assigned to one of the three Line Pools, you must remember that there are still two more programming settings

that must be assigned before a Line Pool can be used:

You must assign Line Pool Access to telephones in Line Access.

You must assign Line Pool Access codes in Miscellaneous programming.

Prime telephone

The Prime telephone provides backup answering for the selected

line. The default Prime telephone has the internal number 21.

Other possible settings are any allowable internal numbers, or

None.

Each line can only have one Prime telephone. Any Prime telephone can be assigned to provide backup

answering for more than one external line. All of these lines do not necessarily have to appear on a line button with an . indicator; however, monitoring lines is made easier if there is a line button for every external line.

Auxiliary ringer

An auxiliary ringer can be enabled or disabled for calls coming in on the line. The default setting is Yes, which means that the ringer will ring. Another possible setting is No.

Auto privacy

Auto privacy can be enabled so that other users who have access to a line on their telephone, cannot use that line while a

call is already in progress on the line.’ If disabled, Auto privacy

allows a user to select a line in use at another telephone, and

join an call.

Programming 23

Chart 6

Data

line:

Back

Dial Pulse

Back

Full N

Line ic

Data

2. Line

set:

Back

Compact Installer Guide

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