Norstar StarTalk Mini Installation Manual

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-.
StarTalk Mini Installation Guide
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Table of
Contents
Introduction
Ports vs channels Before you start Compatibility check list Package check list Environment check list
Electrical check list Special parts check list Installation check list installing the module Mounting steps Connecting the module to the KSU
10
and connecting the power supply
Preparing to initialize
Initializing
Connecting a printer to the Mini module
Printer check list
communication parameters
Connecting an RS-232 terminal
Determining Feature Codes
11
12
13
16
16
17
17
18
FCC Regulations
This equipment complies with Part 68 Rules and Regulations of the FCC Regulations for direct connection of the public switch telephone network.
Radio frequency interference Warning:
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interfer-
ence to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules and CSA specification
08.8,
which are designed to provide reason­able protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely cause interference in which case users will be required at their own expense to take whatever measures necessary to correct the interference.
This apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio
Interference Regulations for the Canadian Department of
Communications.
CAUTION:
The Mini module contains
fragile
electronic parts. It weighs 2.2 kg (approximately 5 Ibs).
DO NOT DROP OR BUMP THE MODULE.
,
Unit must be powered from a class 2 power source UL and CSA listed.
In the event of equipment malfunction, all repairs will be performed by Northern Telecom or by one of its authorized dealers.
Address of repair facilities
USA:
Northern Telecom Inc.
Nashville Repair Distribution Center
640
Drive Nashville, TN 37210 Attn. Tel: (615) 883-9220
Canada:
Northern Telecom Canada Ltd.
Telecom Service Division
12345 Albert Hudon Blvd. Montreal North, Quebec
Attn: Customer Service, Dept. 0914 Tel: (514) 324-2020
Mini Installation Guide
The Mini module has the following:
1
l
. .
.
The Mini module is connected to the KSU
vs
channels
through the station port. The station port is capable of having either two voice or a voice and data conversation ously. The two voice channels are referred to as the and
of the Station port. This provides with the capability of handling two calls simultaneously on the port.
Before
you start
90 minute Message Storage Pack two-voice channels/one-port no replaceable parts
an external power supply
channels. uses the and channel capability
Read this guide.
Make sure the compatibility conditions are met. A
Compatibility check list
guide.
is provided on page 2 of this
u
U
Make sure all the equipment in the package is accounted for. A in this guide.
Make sure the environment and electrical conditions are met. An
are provided later in this guide.
list
Make sure you have the necessary tools to complete the installation. A provided later in this guide.
Make sure you are familiar with the steps required to install An later in this guide.
Make sure you know the Feature Codes. For more information about Feature Codes, refer to
Package check list
Environment
and an
Electrical check
Special parts check list
Installation check list
is provided later
is
is provided
Determining Feature Codes.
Mini Installation Guide
Compatibility
equipped with:
is compatible with Compact (6 x 16)
DR2 software
DR5 software
is compatible with Modular (8 x
equipped with:
software version 5.2 or greater
DR3 software
DR4 software
DR5 software
software
To determine the software type and version of the
KSU, refer to version.
Package
Make sure the package contains:
check list
software
Determining the KSU software type and
the Mini module
a power supply
an RJ-11 teladapt connection cord
a shrink wrapped package of documentation
Mini Installation Guide
The installation area should be:
3
check list
U
u
clean, free of dust, dry and well ventilated
between Fahrenheit)
non-condensing relative humidity between 8% and
at least 4 m (approximately 13 ft) from equipment such
as copiers, electrical motors and other equipment that could produce electromagnetic, radio frequency and electrostatic interferences
a wall area approximately 1 m square (approximately
sq)
3 within 305 m (approximately 1000 ft) of the
KSU
and 40” Celsius (approximately to 105”
within 2 m (approximately 6 ft) of a three-wire grounded electrical outlet
a minimum of 16 cm (approximately 6 in) from a corner wall or other component
a minimum of 46 cm (approximately 18 in) from the floor
Note: The distance from the floor should be enough to prevent water damage.
4 Mini Installation Guide
Electrical
The electrical requirements for the Mini module are:
check list
Note: The Mini module does not require a dedi­cated circuit. DO NOT the module to an outlet on a circuit that is likely to be overloaded or used by large office equipment or power tools.
for 10 V product voltage 115 VAC nominal (105 to 132 volts)
for the
voltage 220 VAC or 240 VAC nominal (180 to 263 volts)
frequency Hz nominal (47 to 63 Hz) current 0.5 Amps maximum
3rd wire ground
V product
.
Mini Installation Guide
5
TO begin an installation, you need:
check list
u u
U u U
screwdriver or power drill anti-static grounding strap
two x 20 mm x wood screws (power
two x 20 mm x wood screws (module) one modular telephone jack twisted pair station wire
plywood backboard 2 cm thick surge protector (recommended)
terminal or RS-232 printer and RS-232 printer
cable (optional)
Guide*
Note: equipment is not supplied with the Mini
module.
You might need this guide for instructions on installing a
station port in the event there are no free station ports
available at the distribution block.
6
Mini Installation Guide
Installat
check
list
Installing a Mini module means you must:
Install the module
mount the unit to the wall
.
connect the station port
.
mount the power supply
l
connect the power supply
Initialize
Connect a terminal or printer if required (optional)
Determine the Feature Codes
Set the Date and Time
Name the port
After have verified the environment conditions and your
the module
equipment, select a location for the module that is close to the KSU, in a place free of traffic. The area should be free of dampness and dust.
Mini Installation Guide 7
Warning: and contains fragile electronic components. bump the module.
The Mini module weighs 2.2 kg (5 Ibs)
Do not drop or
Figure 1 Mini
8 Mini Installation Guide
--
Mounting
You must open the door of the unit before you can mount the
module. To mount the module:
1.
Hold the Mini module against the plywood
backboard next to the KSU.
2.
Install a wood screw in the top screw hole, but do not tighten it completely.
3.
Make sure the module is level. Install and tighten a
wood screw in the bottom screw hole.
4.
Tighten the top screw to secure the module.
You are now ready to connect the module to the KSU.
LED
Mounting screw holes
Figure 2
connectors
Stat-Talk Mini
Teladapt jack
25 Pin
connector
Power
connector
Compact KSU
Mini Installation Guide
Mini module
Power supply
9
Figure 3
Distribution block
Mini
RJ-11 teladapt
jack
teladapt cord
installation overview
10
Mini Installation Guide
the
module to the
-- --- --
Before you start connecting the module, make sure one
station port is available at the distribution block. For
Instructions on installing a station port, refer to the
installation Guide
that came with the KSU.
IMPORTANT:
DR2 KSU using software version 5.2, DO NOT connect
to station ports 107, 121, 312, 512, or 712.
To determine the software version, refer
If you are installing on a Modular
lo Determining the
KSU software type and version.
To wire the module:
1.
2.
3.
4.
Locate the distribution block.
Make sure there is one available station port at the distribution block.
Mount the RJ-I 1 teladapt jack next to the distribution
block.
Using twisted pair station wire, connect the teladapt
jack to a free station port on the distribution block.
5.
You are now ready to connect the power supply.
Test the port using a working telephone.
Connect one end of the RJ-11 teladapt connection cord to the station port at the side of the module.
Connect the other end to the jack at the RJ-11 teladapt
jack. Do not use a teladapt cord that is longer than
4.5 m (approximately 14
Mini Installation Guide
11
Mounting Y
ou must open the door of the unit before you can mount and
connect the power supply. To mount the power
connecting the
power supply
Connecting the power supply turns ON the power to the
2.
3.
The red power Light Emitting Diode (LED) on the module should light up. If the LED does not light up:
4.
Using two wood screws, secure the power supply to the backboard next to the Mini module.
Mini module. To power on the module:
Plug the five pin connector into the receptacle located
on the right side of the module.
Plug the three-prong plug into a grounded, electrical
outlet.
Verify there is power at the AC end of the power
5.
6.
This completes mounting and connecting the power supply. You are now ready to begin initializing
If there is power at the AC outlet, verify there is power
at the DC end of the power supply.
If there is power a the DC end of the power supply,
replace the Mini module.
, Unit must be powered from a class 2 power source UL .
and CSA listed.
12
Mini Installation Guide
Initializing establishes:
initialize .
.
.
.
Before you begin:
the DN digit length to match the DN length the primary and alternate languages of the voice prompts if the Group List option is enabled
the leading digit for Group (if the Group List option is enabled)
Know the DN length, go to any
and The DN appears.
Count the number of digits in the DN.
Important:
software, you must set the DN type of the
DN to be Only’ before you initialize
For instructions on setting the DN type, refer
to the
DN length. If you do not know the
telephone and press
If you are using with
Installer Guide.
Determine if the system is using the bilingual language capability.
Know the primary and alternate languages to be used.
Know if the Group List option is enabled.
Know the leading digit for Group Lists. The Group List leading digit default is nine.
Determine the Note:
you must use a M7310 or M7324 telephone.
For information about Feature Codes, refer to
Determining Feature Codes Mini Programming Record.
Feature Codes.
or the
To initialize
TO
-----
initialize
Mini Installation Guide
,
2.
3.
Enter the System Administration Feature Code. Note: The default code is The display shows:
Enter
Press
(CON
FIG)
The display shows:
Note: To change
and enter the new DN length. The mailbox DN
length MUST be the same as the
mailbox number length, press
DN length.
The mailbox number range is between two and seven
digits.
4.
Press
The display shows:
14
Mini Installation Guide
6.
Press The display shows:
. . .
Note: L T
1
represent French or Spanish. Either FEE or appears on the display. English is abbreviated as French is abbreviated as Spanish is abbreviated as
Select the primary language. The display shows:
7.
Press to enable Group Lists. Note:
If group lists are not required, press
This changes the to an
Caution:
If you disable Group Lists, you must re-
initialize to re-enable Group Lists.
The display shows:
Note:
If 9 is not the Leading Digit for Group Lists indicated on the Record,
press and enter the Group List
Mini Programming
number. Important:
The Group List Leading Digit can be any number from 0 to 9. The Special Mailbox numbers automatically begin with so if you select a Group
List Leading Digit of the Special Mailbox numbers will begin with 2. For example, the System Coordina­tor mailbox would be 22. The Group List Leading Digit cannot be the same as the first number of the mail-
boxes on the system.
Mini Installation Guide
Press to enable the Leading Digit.
15
When the
initial configuration is completed, the
to the date and time.
and then returns
16
Mini Installation Guide
printer to the
Mini
Connecting and using a printer to print Reports is optional. If a printer is not required, proceed to communication parameters. make sure you have an a printer, we recommend using a ribbon cable connector.
Before you install the printer,
cable. If you are connecting
Printer check list
The printer specifications
the printer. These are:
You must open the door of the unit before you can connect the printer. To connect a printer:
1.
must be
serial printer type Note:
unless a serial to parallel interface is used.
printer speeds must support 300 baud
hardware and software compatibility
Note:
are terminated by line feed/carriage return.
cable type must be straight through
Plug the male end of the cable into the
port.
does not work with a parallel printer
supports and all reports
met before you connect
2.
Important: standard RS-232 connector. Make sure you use an appropri­ately constructed cable to connect the printer to the
Mini module. For more information, refer to
.
Tables.
Plug the female end of the RS-232 cable into the modem port, located at the back of the printer.
The Mini module RS-232 port is
Figures and
a
k
The communication parameters are fixed and
communication
cannot be changed. The communication parameters are:
Mini installation Guide 17
parameters .
Connecting an
W-232 terminal
300 baud
.
. .
For the FE-232 terminal to communicate with terminal parameters must be set to match the parameters.
Note: When configuring the terminal,
carriage return.
For instructions on setting the RS-232 terminal communica­tion parameters, refer to the instruction manual that came
with the terminal.
You must open the door of the unit before you can connect the terminal. To connect the RS-232 terminal to
7 data bits
1
stop bit
even parity
the
supports
1.
Pin 2 on one end is connected to pin 2 on the other
end, pin 3 on one end is connected to pin 3 on the
other end, and pin 7 on one end is connected to pin 7
on the other end. The end of the cable attached to
must be male. For more information,
Figures and Tables.
2.
3.
The RS-232 parameters must be set to match the
Mini default parameters.
Attach the RS-232 cable to the KS-232
connector.
Attach the other end of the cable to the modem connector on the terminal.
18
Mini Installation Guide
Determining
The default Feature Codes for are 980 through 986, inclusive. When these codes are used by other applications or products (i.e. PCI, Hourglass, or
SMDR
) assigns Feature Codes between and to These codes might not be assigned in sequential order.
To deterrnine the Feature Codes:
1.
Press on a M7310 or M7324 telephone. The display shows:
2.
Note:
Record the Feature Code for the Leave Message Feature on the and
represents a number between 00 and 99.
Mini Programming Record,
Figures and Tables,
Table 4.
3.
Press The display shows the Feature Code for the Open Mailbox Feature. Record this code on
the Figures and Tables,
4.
Continue pressing to show all of the
Feature Codes. Record each Feature Code on the
Figures and Tables,
When you reach the final Feature Code the display
shows:
To end this
Mini Programming Record,
Table 4.
Mini Programming Record,
and
Table 4.
session, press
and
Determining the
TO
determine the
Mini Installation Guide
DN:
19
DN
1.
Enter the Directory Number Code. Note: The default code is The display shows:
Note:
To end this
represents the directory number
session,
20 Mini Installation Guide
Date and Time
The Date and Time is independent of the Date and Time, and must be set after you initialize
The Date and Time is part of the envelope information that is stamped on incoming messages. The date and time stamp also indicates to
To set the date and time:
2.
which greetings to
Enter the Date and Time Feature Code.
Note:
The default code is
The display shows:
Note: This number depends on the mailbox number length being used. For example, if the mailbox number length is six, you would enter 1000020000. The mailbox number and default password combina­tion for each mailbox number length are shown on
Figures and Tables,
Table 3.
3.
4.
Press
The display shows:
Press The display shows:
Mini Installation Guide
21
5.
6.
7.
8.
Enter year, month, and day> Note: This is a six-digit field. Any single month or day must have a zero
number. For
example, June 4, 1992 must be entered as 920604.
Press
The display shows:
Press
The display shows:
Enter <the time in hours and minutes>
Note: This is a four-digit field. Any single hour or
minute must have a zero preceding the number. For example,
must be entered as 0709.
The display shows:
9.
Press
The display shows:
Note: To return to the date display, press
To end this session, press
22 Mini Installation Guide
Using
with
software
Naming
port
k
and
After the installation and initialization are completed, we recommend you use rename the
Note: For more information, refer to the
Guide
When you use a
and Centrext software, you must program param­eters correctly to ensure ing the thresholds are the two most important parameters. To check other
that came with the KSU.
Mini Set Up and Operation Guide, Appendix A.
station port to:
DN type and setting and
and Centrext feature compatibility, refer to the
Configuration programming to
Installation
Mini module with
operates properly. Assign-
Important:
designate the DN as only’. For instructions about determining the DN, refer to
assigning the DN type, refer to the
Installer Guide
When you are using with
and Centrext software, you must ensure you
Determining the
DN,
earlier in this guide. For instructions about
or
Centrext Installer Guide.
Mini Installation Guide 23
Trouble-
shooting
Troubleshooting the Star-Talk installation is needed if you attempt to initialize the system and the shows:
Should this occur:
1.
Check the wiring at the distribution block, then enter the System Administration Feature Code. The default
code is
The display should show:
2.
If the display still shows I disconnect the AC power and check all the wiring for the
Mini module. Make sure the:
i
power supply is connected and plugged in
Mini module has had the necessary time to
complete the three to five minute self testing
procedure
is connected to a working station port
power source to the damaged
3.
Note not operational, unmount and repackage the module, and return it to your distributor.
After checking all the wiring, reconnect the power. Wait three to five minutes and enter the System Administration Feature Code. The display should show:
If you have checked the wiring and the module is still
Mini module is not
24 Mini Installation Guide
KSU software
The Modular KSU is available with DR2, DR3, DR4, DR5,
software and software version in the system:
type and
version
2.
For example: the display shows:
character to the right of the colon indicates the kind of KSU
software. The fourth character to the right of the colon indicates the language combination of the KSU software. The last three characters indicate the version of software being used.
and Centrext software. To determine the kind of
Enter the Configuration programming from any
or M7324 telephone. Note: ming, refer to the
For more information on Configuration program-
KSU Installation Guide.
Press
.
to move to the Heading
If the fifth character to the right of the colon is not an E, the KSU software is compatible. If the character is an E, continue to verify the version number.
uses letters of the alphabet to designate version numbers. The letter A represents 0, letter B represents letter C represents 2, and so on.
In the example, F02 is the version number where F repre­sents the number 5. Therefore, the KSU software version
number is 5.2.
Note:
If the software type is not DR2 version 5.2 or greater,
you must upgrade the software.
Mini Installation Guide 25
Determining TO
the k
software
version
2.
3.
determine the software version of the Mini
Enter the System Administration Feature Code. Note: The default code is
The display shows:
Enter
Note:
length being used. The mailbox number and default password combination for each mailbox number length are shown on
Press The display shows:
This number depends on the mailbox number
Figures and Tables,
Table 3.
4.
To end the session, press
Press
The display shows:
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